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BT (British Telecom)

BT (British Telecom) outages and service status in Pontyclun, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Pontyclun, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Pontyclun, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyclun, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Pontyclun, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Cardiff, Blackwood, Pontypridd, Caerphilly, Bridgend, Hengoed, Tonypandy, Treorchy, Pontyclun, Ferndale, Bargoed, Maesteg, Ynysddu, and Treharris.

CityProblem TypeReport Time
Mountain Ash Phone 2 days ago
Cardiff Internet 2 days ago
Blackwood Internet 2 days ago
Cardiff E-mail 2 days ago
Cardiff Internet 2 days ago
Cardiff Internet 3 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Pontyclun, Wales

Latest outage, problems and issue reports in Pontyclun and nearby locations:

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who doni speak to about making a complaint my nat type goes from open to strict to moderate back to open my internet is bŕoke

  • ferch_Cenydd
    Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported from Cardiff, Wales

    @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk the issue with my internet needs to be fixed I'm not being funny unless it's fixed I'm not paying a penny I'm supposed to get about 150mbps or 300 but I'm only getting 40mbps and 15mbps upload its horrendous for the price I pay I think I just might leave

  • gwentvillan
    ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!

  • Statto1927
    Simon Hiscocks (@Statto1927) reported from Barry, Wales

    Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk I'm not being funny I want out of my contract the service is godamn awful I've had numerous problems the last couple of days I've spoken to advisors who say ure internet is fine there must be a problem outside how am I supposed to fix this so I think I'm gona leave

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • cosmickx
    🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk there is either a problem outside or with the white box so until it's fixed dont expect money off me it's got to be the white box

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • owen485
    owen gerrard (@owen485) reported from Bridgend, Wales

    @bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off

  • JanineBates
    Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • speedupdating
    Nick Speed (@speedupdating) reported from Cardiff, Wales

    @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • Owsh94
    Owen Howe (@Owsh94) reported from Coity, Wales

    6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.

  • cosmickx
    🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaun_G36
    Shaun Gorman (@Shaun_G36) reported

    @bt_uk my broadband has been dropping in and out of signal constantly for the past week, any reason why?

  • kirstybody
    kirsty body (@kirstybody) reported

    @bt_uk Just been on hold for ages, told I can have a "free" new tv box, but that I have to pay for a TWO year contract which I don't want costing £240. I've been a customer for nearly 30 years and just want a new box. Then the "loyalty" department cut me off. Nice.

  • an7h0w50n1
    An7h0w50n (@an7h0w50n1) reported

    @bt_uk I can't believe this company they got my mum to renew her contract and it doesn't work plus a engineer was meant to come on Wednesday but never showed up wtf thanks bt for nothing

  • Baconsarni1
    Baconsarni 🇬🇧 Where's my bloody gin ? (@Baconsarni1) reported

    @bt_uk That PDF does not contain the information that I've requested. Name and email address for your director of customer services please.

  • stumpyMCstump36
    The Bun (@stumpyMCstump36) reported

    @btsport wanna tell me why I've walked back into my living room after MotoGP warm ups,,, to find my 6 year old watching 2 people beat the crap of each other ... UFC Is not suitable for young kids.. motorcycle racing IS. . And you preach "stop the hate"😡

  • seanpaulguitar
    Sean Redmond (@seanpaulguitar) reported

    @bt_uk Do you guys do an unlimited 4g data plan yet on your sim plans? Currently with VOXI but signal can be spotty at times :/

  • russell88549953
    russell (@russell88549953) reported

    @SkySportsPL what is going on with your HD channel. I’ve seen clearer pictures on a old black and white tv. Seriously this is not HD..@btsport put you to shame as do Amazon prime. Shocking service

  • LyndieLou100
    Lynda Rayson (@LyndieLou100) reported

    @Burnside_5 @bt_uk Thgats happened to me before. It’s so that they can say that they gif their SLA’s so that the employee dint get performance managed fur not hitting their SLA’s (even if complaint isn’t resolved!)

  • IanRidley1
    Ian Ridley 💙 (@IanRidley1) reported

    Should say, the recording ended 1 minute short and had to go to Twitter to find the final score. Bad work by @btsport.

  • realales109
    Alexis Hulme (@realales109) reported

    Pay @bt_uk to watch wrestlemania can’t watch it live at 1am no option to catch up and to top it all @btsportwwe spoils one of the results….. thanks £20 down the drain