BT (British Telecom) Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontyclun come from postal codes CF72.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Penarth, Cardiff, Mountain Ash, Blackwood, Pontypridd, Pontyclun, Bridgend, Bargoed, Tonypandy, Barry, Maesteg, Caerphilly, Pentre, Hengoed and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Penarth |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jake
(@Jake82292492) reported
@btsport is the worst channel to broadcast Champions League #CHELOSC
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georgia 𓆈
(@GeorgiaaCxx) reported
@bt_uk Hi Aled, I am a sky customer with no landline so I cannot search. Can you give me an update?
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Wayne Hayes
(@hayes_wayne) reported
@bt_uk urgent broadband down. Affects whole area. My post code RM3 9NF. I need to work urgently . Please advise what’s going on ?
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Burnside
(@Burnside_5) reported
@bt_uk Then why have a link in the order email saying I can cancel online and providing a link if I can’t? You are a comms company, how about some accurate comms and state that you need to phone and provide the number?!?
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LFCKOPVIEW 🏆19
(@LFCKOPVIEW) reported
The amount of channels @btsport have and they can’t show @LFC vs @LUFC when the game was originally due to be shown on there network. There are only 2 Champions league games 3 channels plus online.
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Kevin Cowan
(@KevinCowan) reported
@CatherineHSmith @bt_uk Yikes! I’m trying to help someone to get logged in all evening and we can’t even get a login page to load. Hope it gets sorted soon.
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ᵀᵘʳᵏⁱˢʰᴾʳⁱᵈᵉ ᴳᵃᵐⁱⁿᵍ
(@TheTurkishPride) reported
You’re about to lose me as a customer, after incorrectly disconnecting me in the first place the new account you’ve setup is 10mbs slower than before and is causing me unbelievable latency issues @bt_uk - supposed to be getting a call to discuss compensation next week also #Poor
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Nicky
(@NicJ675) reported
@bt_uk little to no signal since Eunice. No updates and no information so paying you for nothing at the moment. Signed up to info from EE but ....
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Karen Hubbard
(@rutlandstrings) reported
@bt_uk @lisabatty No use if you don't have a mobile signal!
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Burnside
(@Burnside_5) reported
@bt_uk If a customer can order online they should be able to cancel online. I have already spoken to someone, and faced more joys of BT’s internal chaos, despite selecting the correct menu options it put me through to the ‘moving home’ team!