BT (British Telecom) Outage Report in Pontyclun, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Pontyclun come from postal codes CF72.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Pontyclun, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Pontyclun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Pontyclun, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Porth, Cardiff, Caerphilly, Hengoed, Pontypridd, Treharris and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Porth |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Caerphilly |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Pontyclun, Wales
Latest outage, problems and issue reports in Pontyclun and nearby locations:
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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🏴 Sebbong 🏴
(@DSebburn) reported
from
Bridgend, Wales
@bt_uk has the worst home hubs ever - lovely glitch with 2.4ghz and 5.0ghz still not been patched. Constant crashing when phones connected and TV. Contract ending soon who to go next? Anyone know any better Internet providers?
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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John Ellison ,💙💚 🇵🇸 BDS- Woke Blues Guitarist
(@johnellison) reported
@bt_uk nothing showing as I'd expect, it never shows a fault, it is back now anyway. I'll monitor over the next couple of days before escalating. Thanks
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Andrew Huntington
(@AndrewHuntingt5) reported
@StitchPrint @btbusinesscare Alana had problems for a week eventually they changed a board in a box .
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Scot Ramsay
(@ScotRamsay) reported
@_captainscience @bt_uk @OpenreachHelp Poor bloke had to drive to Southampton when he left us. He lives in London, but has been "loaned" to the South team.
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Misseyy🏴
(@LittleMisseyy) reported
Only person at BT who's actually helpful and pushes for your issue to be solved and acted on straightaway so if you have issues with BT ask for JJ based in ENNISKILLEN absoulte legend and really down to earth deserves a pay rise no joke @bt_uk
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Man on the wall
(@ZakCheeky) reported
@bt_uk my internet is down again what is going on ???
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#Shenah
(@shenah711) reported
2+hours, 1 migraine, 2 missed children’s bedtimes, 4 inedible dinners and no further forward!!! Absolutely disgusted with you @bt_uk @BTGroup - horrendous customer service!!! Shame on you!!
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colin o'donnell
(@codney67) reported
@BTCare the lies and the bull continue..still no broadband two weeks later..20 odd years a customer..what an absolute disgrace..hang your head BT
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Alice Brightly
(@BrightlyAlice) reported
@bt_uk I have the BT baby monitor and all of a sudden the controls will only turn it right, even with the left hand button. Any ideas on a fix? I’ve only had it for 7 months.
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Jimsey
(@Jimsey57) reported
@bt_uk Partner asked to speak to a manager was told I'm fully capable of deal g with this issue that was 2 weeks ago daughter needs to work from home they were told all this in June BT sent contractor with hub but didn't order connection to be done it's so frustrating
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Nadia McLeod
(@nadiarachel) reported
@bt_uk broadband has gone down and might not be fixed until 23.59 on Tuesday. Such a slow turn around time, can’t work now…. Meant to be interviewing candidates on video call 9am tomorrow