BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Newport, Caerphilly, Pentre, Cardiff, Tonypandy, Cwmbran, Blackwood, Aberdare, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Newport |
Internet | |
| Newport |
Total Blackout | |
| Caerphilly |
||
| Pentre |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
-
🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
-
Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
-
Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
-
Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
-
Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
-
Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
-
🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
-
anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
-
OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
-
🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
-
Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
-
Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
-
Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
-
Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Susan Robinson
(@hatetorycuts) reported
@bt_uk Can you get the skills you need to take down the dozens scam fraudsters please
-
Andy
(@6677baggiesandy) reported
@bt_uk completely disgusted in your new bt essentials service, so this is supposed to be for people on benefits (who will probably in the main fail a credit check) and then you're asking for deposits from said people, clearly bt essentials is just a virtue signalling sham
-
Jack Harrison
(@VillaFan001) reported
@bt_uk Thanks Nicola - but I didn’t need the standard info. The problem is that your mini hubs don’t work with BBC iPlayer (as per my original tweet), if you try and stream it then it causes the mini hub to crash. Is there a fix for this? Clearly it’s a known issue.
-
Rudi
(@Rudi82596806) reported
@bt_uk as mentioned I'm having problems with the BT WiFi app as BT hotspot is asking for login when connected. This should go automatically.
-
Charlie
(@charliefyfield) reported
Cant wait until Friday, not because its my birthday or anything but because i’ll finally be leaving ****** @bt_uk that loses all tv signal when we have literally a drop of rain. Piss take
-
Steve Lee
(@SteveALee) reported
@bt_uk OK but 1) my file is wav not mp3 2) why are audio files blocked? It's my content. 3) why is this not explicitly stated in the article on sharing? 4) I've no official Bt statement that this is the issue. Like others , I wasted time on this foolishness. I expect better from BT
-
Jack Harrison
(@VillaFan001) reported
@bt_uk Thanks - it clearly is a known issue since I responded to a bunch of threads of people reporting the same problem and BT agents responding to it. There’s nothing diagnostics is going to pick up - it’s a network glitch, just checking if there was a solution yet. Appears not.
-
Jimmy 🏴🇪🇺🏳️🌈🏳️⚧️💙😷🇵🇸
(@JimJamGin) reported
Ok @bt_uk I need an update on the fix the my broadband issue. Saying it’ll be done by Thursday (or before) is too vague and I need to make alternate arrangements.
-
Jordan
(@jctweet90) reported
@BTCare my home wifi is so bad atm I can’t even get into the bt app to test it
-
Chazza
(@ChazzaBot) reported
@bt_uk honestly getting tired of my internet crashing every 2 hours or so. the wifi package we have say 15mb at least down and 10 up and ive been stuck sub 5 down for 5 days and we've never had more than 0.7 up ever. its a joke. please fix your ****