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BT (British Telecom)

BT (British Telecom) outages and service status in Ystrad Mynach, Wales

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Ystrad Mynach, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 7, 12:55 AM GMT+1.
  • 53% Internet (53%)
  • 20% Wi-fi (20%)
  • 20% Phone (20%)
  • 7% Total Blackout (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ystrad Mynach, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Pontypool, Aberdare, Blackwood, Newport, Tonypandy, and Ebbw Vale.

CityProblem TypeReport Time
Cardiff Wi-fi 22 hours ago
Cardiff Internet 1 day ago
Cardiff Internet 1 day ago
Cardiff Internet 2 days ago
Pontypool Phone 2 days ago
Cardiff Wi-fi 4 days ago

Nearby cities with recent reports

Cardiff

5 recent signals

22 hours ago
Pontypool

1 recent signals

2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • DonKiano
    Don Maidment (@DonKiano) reported from Maesycwmmer, Wales

    @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

  • TNevillee
    Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • WPTutz
    WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • DaveBStDW
    Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • GhGriff27
    Gavin (@GhGriff27) reported from Cardiff, Wales

    @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

  • Dai_ssrs
    Dai Williams (@Dai_ssrs) reported from Pontypool, Wales

    Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet

  • SamSmithHiggins
    Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • taffyqueen
    Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • CitrusArtsUK
    Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

  • Owen_Jenkss
    Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • SamSmithHiggins
    Sam Smith-Higgins (@SamSmithHiggins) reported from Henllys, Wales

    Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

  • cosmickx
    🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

  • TheExiledRobin
    The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • Mr_Mallett666
    🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • dafyddlewis82
    Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • AdamLee2011
    Adam Lee (@AdamLee2011) reported from Newport, Wales

    Bt sport not working on virgin media 😡 #Btsport #virginmedia

  • Hanlccook
    Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported from Caerphilly, Wales

    @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • surkdidat
    H (@surkdidat) reported

    @bt_uk Im hard if hearing so cannot phone as have difficulty in understanding. Have you got an email address so I can put in an official complaint. You insist I return equipment i didn't need or want. You promised a returns bag would be put in with the new hub and it wasnt.

  • GillianSmith16
    Gillian Smith (@GillianSmith16) reported

    @bt_uk @btcmateus The internet is down in CR8.

  • holby_fan
    Kelly (@holby_fan) reported

    I need to cancel my fibre order. It hasn't arrived yet but I haven't seeked permission from the council @bt_uk

  • AcharyaShahV
    AcharyaViren (@AcharyaShahV) reported

    BT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.

  • JaneyJaney77
    Janey Sinnett (@JaneyJaney77) reported

    @bt_uk what is going on with btinternet? I can’t access my emails, currently in a lengthy queue for online help

  • DrP_Manc
    Dr Pauline Nelson (@DrP_Manc) reported

    @bt_uk @bt_uk. Still useless. You identified an internal fault and said someone would come today. Nobody came. Rang you AGAIN. Was told that OpenReach came, checked outside and went away. Really? The elderly person is listed as a welfare case. Terrible terrible terrible 👎

  • sausagenmash
    James (@sausagenmash) reported

    @leedvnprt @bt_uk BT are aware of the issues, they just don't know what the problem is, so they can't fix it at the moment. Haven't been able to use My BT or access BT or EE wi-fi hotspots due e while now.

  • eelemsti
    eelemsti (@eelemsti) reported

    And another one @bt_uk I cancelled my service with you in MARCH! Why are you still billing me??

  • markymarc1973
    Marc Dyson 🐟🐟🐟 (@markymarc1973) reported

    @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

  • herbie963
    nicolas mcmillan (@herbie963) reported

    @bt_uk Online service recovery is a joke, get a senior UK manager to pm me please