BT (British Telecom) outages and service status in Ystrad Mynach, Wales

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystrad Mynach, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Caerphilly, Abertillery, Tonypandy, Hengoed, Blackwood, Newport, Pontypridd, Pontypool, and Aberdare.

City	Problem Type	Report Time
Cardiff	E-mail	1 day ago
Caerphilly	Internet	2 days ago
Abertillery	Wi-fi	10 days ago
Tonypandy	Wi-fi	15 days ago
Caerphilly	Phone	20 days ago
Hengoed	Phone	20 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 49 seconds ago from Cardiff, Wales

  @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 8 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Dafydd Lewis (@dafyddlewis82) reported 9 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  Serian Ganesh (@Serian_G) reported 11 minutes ago from Merthyr Tydfil, Wales

  Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

• 
  Ryan Crocker (@crocker74) reported 11 minutes ago from Cardiff, Wales

  @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 14 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  OzUrfa (@OzUrfaCardiff) reported 15 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  Gary Hopkins (@hop_gary) reported 20 minutes ago from Rhymney, Wales

  @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

• 
  Dave Bowden (@DaveBStDW) reported 23 minutes ago from Cardiff, Wales

  @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

• 
  Nickynackynoo (@nicnacnoopixs) reported 26 minutes ago from Trethomas, Wales

  So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 28 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  Tom Neville (@TNevillee) reported 32 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 35 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  Nörm•i•am (@storrmin571) reported 37 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 37 minutes ago from Cardiff, Wales

  @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

• 
  Rich M (@Smilers_Coffee) reported 40 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Darren Little (@Npteggchaser) reported 43 minutes ago from Victoria, Wales

  @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

• 
  Jai Sullivan (@jaisullivan) reported 45 minutes ago from Cardiff, Wales

  @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 45 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported 46 minutes ago from Grangetown Community, Wales

  @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kati (@Nunney2584) reported 1 minute ago

  @bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 2 minutes ago

  Huge disappointment with @bt_uk today. I had a Post Office phone line in 1978 which became BT in 1982. I’ve never considered switching away. I moved last year with about 6 weeks interregnum. I’m moving again and am told I have to pay £73 early termination! So I’m done with BT, me

• 
  Gari MacColl (@JGMacColl) reported 2 minutes ago

  @bt_uk I just feel paying £50 a month more than a new customer, shows a serious lack of customer service, loyalty goes both ways.

• 
  @CyberHusky (@PetecoleO) reported 6 minutes ago

  @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.

• 
  Simon Caffrey (@caffrey_simon) reported 7 minutes ago

  @WeAreOpenreach @bt_uk are useless, saying no network fault so sending me a new hub even though I explained multiple properties and service providers affected 1/

• 
  namecantbebrank (@alreetson) reported 9 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  Robin Cornelius (@robincornelius) reported 10 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  GerryC🏇🏾 (@Epsom1780) reported 12 minutes ago

  @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

• 
  Miss🐧Magellanic🐧 (@Magellanic80) reported 15 minutes ago

  Hi @bt_uk Need a bit of help please. I've been send 5 emergency backup line telephones, when I only need one. I'm regrestered as a vulnerable customer. How do I go about sending them back and stopping further deliveries. Thanks

• 
  Josh (@_JoshDenham) reported 15 minutes ago

  Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk