BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Newport, Cardiff, Caerphilly, Pontypool, Treharris, Cwmbran, Porth, Ferndale, Pontypridd, Pontyclun, Ebbw Vale, Tonypandy, Aberdare and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Internet | |
| Newport |
Internet | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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markg
(@markygee6) reported
from
Cardiff, Wales
@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@bt_uk Send me the £20! Mine has been awful lately. So so slow!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Angela
(@tartanangie) reported
@bt_uk Good Morning. Really need to complain about my broadband connection. It drops out frequently and is not acceptable especially as my son is working from home. A good connection is essential. Will I need to change provider or can you do anything to help. Please!!!
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Kevin Bell
(@Kev_B59) reported
@bt_uk You tell me I get 14.03 mbps, that's poor in my view; just because it's above the minimum doesn't make it ok. You tell me I have 14 devices, I do not, maybe some of them are historic connections? You keep asking me about getting super-fast broadband but you can't supply it.
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Velodor
(@Velodor88) reported
@bt_uk WFH but no internet this morning. Can't even do the self-help via the app because your advisor wouldn't replace the old modem. Problems since day 1. Monopolies suck.
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PL Champ19n’s Main Stand Ultras 🌍⭐*
(@MainStandULTRAS) reported
@Jpdyson @bt_uk It’s all bollocks. Sky told me the speed is only relevant until it gets to your front door after that, not their issue? Total con this broadband biz.
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Bild @ Dead Winter's Night
(@DeadWintersNigh) reported
@bt_uk How can you justify the fees you charge for broadband and wi-fi when for the last three days they have not worked properly? Slow internet speeds and frequent interruptions in service occurs on a regular basis and is inexcusable when it prevents clinically vulnerable people
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MoRodgers
(@MoRodgers4) reported
Seriously Scotland i despair I really do. Scum companies like @bt_uk and @SkySports have ***** us for years. We are nothing but cash cows in UK...**** them all we need to start looking after ourselves. **** them and their English bias..wankers. we NEED independence
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rhirhi🌼
(@RhiannonAmanda) reported
@bt_uk my WiFi doesn't reach my home office so I'm struggling to get a good workload done, how can you help?
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stephen martin
(@jockdmj) reported
So have been to my shop today & find that @bt_uk have been on to my property, dug a hole, laid cables, run those cables up my shop wall (drilling into my wall) & across to service other shops. Without mine or my partners permission.
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Chris Tait
(@ChrisTait123) reported
@EmmaLCook93 @bt_uk I can confirm that I am also now experiencing this problem using the BT 4G hub. Seems to be a real and consistent problem now. Please advise @bt_uk
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Pacata 💙 🇪🇺 🏥
(@Pacata16) reported
@bt_uk This has been a consistent issue on iOS mobile (running the latest)