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BT (British Telecom)

BT (British Telecom) outages and service status in Ystrad Mynach, Wales

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Ystrad Mynach, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 9:31 PM GMT+1.
  • 41% Internet (41%)
  • 24% Phone (24%)
  • 18% Total Blackout (18%)
  • 18% Wi-fi (18%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ystrad Mynach, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caerphilly, Hengoed, Cardiff, Blackwood, Newport, Pontypridd, Pontypool, Aberdare, Tonypandy, and Ebbw Vale.

CityProblem TypeReport Time
Caerphilly Phone 1 day ago
Hengoed Phone 1 day ago
Cardiff Total Blackout 1 day ago
Blackwood Internet 3 days ago
Cardiff Internet 5 days ago
Newport Total Blackout 6 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

1 day ago
Caerphilly

1 recent signals

1 day ago
Hengoed

1 recent signals

1 day ago
Blackwood

1 recent signals

3 days ago
Newport

1 recent signals

6 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • Mr_Mallett666
    🏴󠁧󠁢󠁷󠁬󠁳󠁿☠ Mr Mallett ☠🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Mr_Mallett666) reported from Newport, Wales

    @btsport sort your streaming service out 🤔

  • TheRealTR19
    Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • SamSmithHiggins
    Sam Smith-Higgins (@SamSmithHiggins) reported from Pontnewydd, Wales

    @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

  • DaveBStDW
    Dave Bowden (@DaveBStDW) reported from Cardiff, Wales

    @bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk

  • cosmickx
    🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported from Cardiff, Wales

    @bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • STEVEOLUCKY7
    Steveo Davies (@STEVEOLUCKY7) reported from Caerphilly, Wales

    Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

  • hilaryhendy
    Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported from Aberdare, Wales

    Really great service from @bt_uk today. Don't want to tweet only when it's negative.

  • Gavinallen
    Gavin Allen (@Gavinallen) reported from Cardiff, Wales

    @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

  • CitrusArtsUK
    Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales

    I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.

  • julianevans11
    Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported from Cardiff, Wales

    @bt_uk How about you just provide the service we’re paying for…

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • dave_maydew
    Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • RedhillsAnnie
    Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales

    @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

  • gooner1947
    Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • ondineb
    Ondine (@ondineb) reported from Aberaman, Wales

    I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

  • nicnacnoopixs
    Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • WPTutz
    WPTuts (@WPTutz) reported from Pontypool, Wales

    @bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎

  • taffyqueen
    Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales

    @bt_uk is there an issue with full fibre broadband in the south wales area?

  • GreggC_CC
    Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • tod1877
    Tod ◣ ◢ (@tod1877) reported

    @measlewolf @bt_uk Steve @bt_uk are a terrible company, they did the same with my mom & dad,hours of calls & still couldn't rectify what they'd done,they disconnected their phone & then promised they would reconnect it with the same number they'd had for 50 years....1 year ago & they still haven't

  • theversionhq
    The Version | Upgrade your downtime (@theversionhq) reported

    @mongrelcelt @bt_uk You’ve clearly never dealt with @skytv

  • Epsom1780
    GerryC🏇🏾 (@Epsom1780) reported

    @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

  • Haggisguy
    Alan Swanson (@Haggisguy) reported

    @bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??

  • stevetaylor10
    Steve Taylor (@stevetaylor10) reported

    I have to say if I gave my customers the same service that I'm receiving from @bt_uk I really would not have a business left.

  • trevjrho
    trevor rhodes (@trevjrho) reported

    @bt_uk Having a really poor experience with the switch to Digital Voice. Included being sent inaccurate information, wrong switch over date, I've now been unable to receive incoming calls for 3 days. Latest news 'should be resolved within a further 3 working days'. A thread 1/2

  • valdowine
    Alex (@valdowine) reported

    @bt_uk we’ve been without broadband in Bramley, Guildford for 4 days now and customer service says it’s OpenReach “plans” to restore service by 31st of August? This is unacceptable.

  • _JoshDenham
    Josh (@_JoshDenham) reported

    Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

  • ManiacSpaniel
    Kate (@ManiacSpaniel) reported

    @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.

  • bailey_toby
    TobyBailey - will follow back (@bailey_toby) reported

    @Steve__Paxton When I call my bank @firstdirect a person answers the phone. A person that wants to help me. They have a very swift verification process. And my calls usually take a maximum of 1-2 minutes. Love it. But then there are times I have to call @bt_uk …. Or Thames water. FML!!!