BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (6%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Tonypandy, Cardiff, Pontypridd, Treorchy, Newport, Merthyr Tydfil, Pontyclun, Cwmbran, Caerphilly, Ferndale, Bargoed, Ynysddu, Treharris, Tredegar and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pontypridd |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Glazebrook
(@tomglazed) reported
@bt_uk You activated the landline service today which is what has terminated my broadband because the Full Fibre install is not completed and will not be using the landline for the broadband. You’ve given me a date of July for install of the actual broadband which is crazy...
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Cheryl Rawling
(@CherryBakewell5) reported
@bt_uk Done. Let’s hope something gets done. Should of cancelled BT a long time ago as the service is terrible!! 😡😡 There were much better deals but I decided to stay, what a mistake!!
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⧖ #TransRightsAreHumanRights ⧖🌐💚 ⚫
(@cgiAlexis) reported
@bt_uk You can't even give me more than 8mb internet, I don't think my WiFi signal is going to be the problem guys
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jerry bell
(@jerrybe52867282) reported
@bt_uk broadband outage in East London, is anyone experiencing the same?
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J
(@JackCeltic1967) reported
Gotten to the point I have 2 use my 4g instead of ur WiFi @btbusinesscare WiFi is at an all time bad today,
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Sion Ellis
(@Ellis_91) reported
@bt_uk No problem, could you send me a direct message which I can reply to please
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Alex Cooke
(@TrustCooker) reported
@bt_uk Err, no because that link takes me to a request for a landline. This is a cellular issue. Thanks though
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rebecca hooper
(@rebecca32771333) reported
@bt_uk Open reach own the cable network they own EE who is my provider. But before that the offer were vouchers which were never sent to me. I asked why they could not keep their promise like a breach of contract.
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Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
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WorldofColour
(@MermaidsWeb) reported
I am now facing having to cancel #MentalHealth treatment that I have been waiting two years for because @bt_uk can’t sort out a simple broadband swap over - all treatment being done via teams due to #COVIDー19 & #BT just don’t care @MindCharity just can’t take much more