BT (British Telecom) outages and service status in Ystrad Mynach, Wales

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystrad Mynach, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cwmbran, Caerphilly, Pontypool, Blackwood, Cardiff, Newport, Treharris, Pontypridd, Ystrad Mynach, Mountain Ash, Bargoed, Aberdare, and Hengoed.

City	Problem Type	Report Time
Cwmbran	Internet	23 hours ago
Caerphilly	Internet	1 day ago
Caerphilly	Internet	2 days ago
Pontypool	E-mail	3 days ago
Blackwood	Internet	3 days ago
Cardiff	Wi-fi	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

• 
  Desta Omar (@desta_omar) reported 2 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  Alwyn (@ibsen67) reported 7 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  Nörm•i•am (@storrmin571) reported 11 minutes ago from Cardiff, Wales

  @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

• 
  Adam Lee (@AdamLee2011) reported 13 minutes ago from Newport, Wales

  Bt sport not working on virgin media 😡 #Btsport #virginmedia

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 16 minutes ago from Henllys, Wales

  Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 17 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Gavin Allen (@Gavinallen) reported 22 minutes ago from Cardiff, Wales

  @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

• 
  Dafydd Lewis (@dafyddlewis82) reported 27 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  Peter N (@gooner1947) reported 39 minutes ago from Blackwood, Wales

  @bt_uk Send me the £20! Mine has been awful lately. So so slow!

• 
  Andrew Hazard Photography (@AndrewHazard) reported 41 minutes ago from Panteg, Wales

  @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

• 
  Emma Harris ♥♬ (@emmalee909) reported 42 minutes ago from Merthyr Tydfil, Wales

  @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

• 
  Janine Bates (@JanineBates) reported 42 minutes ago from Cardiff, Wales

  @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

• 
  Neil 'DBtC' (@crfc1876) reported 44 minutes ago from Cardiff, Wales

  @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

• 
  MissESilcox (@MissESilcox) reported 46 minutes ago from Cardiff, Wales

  The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 47 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 47 minutes ago from Cardiff, Wales

  @bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??

• 
  Steve Johns (@johnsey80) reported 53 minutes ago from Cardiff, Wales

  I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

• 
  LeftofCentre (@NorthGwentBlue) reported 56 minutes ago from Argoed, Wales

  @bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful

• 
  Rob S Photography (@photographyrsp) reported 56 minutes ago from Porth, Wales

  Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

• 
  Sam 💕🦥💕 (@Sammy78avfc) reported 60 minutes ago from Ebbw Vale, Wales

  Who are the commentators on BTSport? Absolutely awful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  markdann. (@mrkdnnx) reported 6 minutes ago

  @bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!

• 
  redginger44 (@redginger44) reported 7 minutes ago

  @bt_uk I have raised a complaint and you already wish to close it I can’t access my account and realise I am paying more for BT sport I don’t have the time to make phone calls and clearly I am not valued as a long standing customer I left EE for same reason.

• 
  Gizmo (@Gizmo83508413) reported 19 minutes ago

  @bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like

• 
  Mark Haynes (@IQuitMuskspace) reported 20 minutes ago

  @bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!

• 
  Tru Benjamin (@TruTruThinks) reported 22 minutes ago

  @WeAreOpenreach @btbusinesscare @BTBusiness appalling breach of service. 4 dates have now passed where we were told broadband would be fixed. BT seem to think this is acceptable as 'it's subject to change' How are we supposed to run a business with no comms!! 4 weeks & counting

• 
  Sebastian Colt (@Red_Rescue) reported 22 minutes ago

  @bt_uk Speaking to support on the phone anecdotally this seems to be a significant problem. I think the scale of it can be tracked by how many calls last less that a few seconds (due to dead air) or how many pin numbers are requested but not used. (as they are not supplied in time)

• 
  Ian Robson (@GFX2001) reported 26 minutes ago

  The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

• 
  Nikki Anderson (@NikkiOsbor4715) reported 27 minutes ago

  @bt_uk When are you going to sort out the problems you have. I CANNOT log into my account have not been able to for two days now. What the heck is going on. Awful company, need to get rid of you. Shame really I have internet, phone and 4 mobile phones all going. Had enough😡

• 
  keely (@keely490544) reported 28 minutes ago

  @bt_uk disabled discrimination. made complaint. respond to complaint by CALL BACK ONLY what about millions who can't use phone, deaf, stroke, speak issues etc etc etc. disgusting

• 
  SGreen (@sigreen78) reported 29 minutes ago

  @bt_uk @cakey12 I have the same issue with the BT app is useless always kicking me out and I have to redo password, pin etc