BT (British Telecom) outages and service status in Ystrad Mynach, Wales

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystrad Mynach, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Mountain Ash, Cardiff, Blackwood, Pontypridd, Caerphilly, Aberdare, Pontypool, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, and Ferndale.

City	Problem Type	Report Time
Newport	Phone	22 hours ago
Newport	Wi-fi	23 hours ago
Newport	Internet	23 hours ago
Mountain Ash	Phone	4 days ago
Cardiff	Internet	4 days ago
Blackwood	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

• 
  Darren Little (@Npteggchaser) reported 3 minutes ago from Victoria, Wales

  @bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.

• 
  Tom Neville (@TNevillee) reported 6 minutes ago from Trethomas, Wales

  BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

• 
  Gavin Allen (@Gavinallen) reported 9 minutes ago from Cardiff, Wales

  @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

• 
  Ryan Crocker (@crocker74) reported 10 minutes ago from Cardiff, Wales

  @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

• 
  Jai Sullivan (@jaisullivan) reported 11 minutes ago from Cardiff, Wales

  @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

• 
  anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported 13 minutes ago from Grangetown Community, Wales

  @btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?

• 
  Don Maidment (@DonKiano) reported 16 minutes ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  Desta Omar (@desta_omar) reported 17 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  Ondine (@ondineb) reported 18 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

• 
  Leon Ip (@ippyfuzion) reported 23 minutes ago from Newport, Wales

  @bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!

• 
  Nickynackynoo (@nicnacnoopixs) reported 32 minutes ago from Trethomas, Wales

  @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

• 
  Alwyn (@ibsen67) reported 35 minutes ago from Cardiff, Wales

  Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

• 
  Neil 'DBtC' (@crfc1876) reported 37 minutes ago from Cardiff, Wales

  @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

• 
  Steve Johns (@johnsey80) reported 39 minutes ago from Cardiff, Wales

  I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 41 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Sam Smith-Higgins (@SamSmithHiggins) reported 41 minutes ago from Pontnewydd, Wales

  @OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.

• 
  Sam 💕🦥💕 (@Sammy78avfc) reported 45 minutes ago from Ebbw Vale, Wales

  Who are the commentators on BTSport? Absolutely awful

• 
  Ryan Price (@ryanprice1927) reported 46 minutes ago from Llantwit Fardre, Wales

  Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

• 
  Steffan McMahon (@Steffan_McMahon) reported 50 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

• 
  Tyler Richards! △⃒⃘ (@TheRealTR19) reported 59 minutes ago from Pencoed, Wales

  @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AM (@itsmeitsmeandy) reported 4 minutes ago

  @giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk

• 
  Ralph Hardwick (@HardwickRalph) reported 5 minutes ago

  @bt_uk @BTCare Seems like getting full fibre and a new deal/contract is a bit too difficult to manage correctly. Turning off access many days before the new service is possible.

• 
  Vic (@Torified) reported 7 minutes ago

  @bt_uk my internet connection for my business account has gone down and the system checker keeps crashing. Tried calling but then keep getting directed to go online 🙄

• 
  Graeme Wallace (@Waldomatt) reported 8 minutes ago

  @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

• 
  John Upham (@jeupham) reported 8 minutes ago

  @WeAreOpenreach OR sent a text this am saying my fault had been FIXED. However, the landline is STILL dead and has been dead since March 10th. I live alone and am a pensioner. @bt_uk @Ofcom Help!

• 
  Dwain Driver (@TrainDriver1982) reported 11 minutes ago

  @bt_uk no broadband. Phone just direct to visual service which doesn’t work. Broadband test fails. NEED TO WORK

• 
  Rainbow Highlands (@Rainbow_Int) reported 12 minutes ago

  @btbusinesscare what does it take to get to speak to a person for business support. Can’t get online and report a fault but unable to speak to a person to get help. Shocking service 🤬🤬🤬

• 
  matt (@budge90msb) reported 12 minutes ago

  @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since

• 
  🟰 G H O S T 🟰 (@veritysmart) reported 13 minutes ago

  @BTCare Is there any service issues today? My connection is jumping all over the place. 35 one minute 60 the next but never any consistency to make full use of the internet. Cursed with never ending buffering. As a disabled person I rely on this access.

• 
  Ben (@benjaminpooleok) reported 15 minutes ago

  @btbusinesscare Don't bother awful company