BT (British Telecom)

BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 02/02/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Treharris, Bargoed, Cardiff, Caerphilly, Newport, Pontypool, Cwmbran, Porth, Ferndale, Pontypridd, Pontyclun, Ebbw Vale, Tonypandy, Aberdare and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomTreharris Wi-fi
United KingdomBargoed Internet
United KingdomCardiff Internet
United KingdomBargoed Internet
United KingdomCaerphilly Total Blackout
United KingdomNewport E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Georgia10121 Georgia (@Georgia10121) reported

    @bt_uk we've had multiple engineers out to see us. They've said our speed is slow but they dont know what's causing it. Checked outside and in. We need this sorted we cannot work from home !

  • MrBlanding ((( Andrew Sharp))) #RejoinEU* (@MrBlanding) reported

    3 calls from allegedly @bt_uk - claiming having trouble with BBd - on TPS but @ofcom useless & @ICOnews only interested in suing #NHS etc instead of who gives out or calls private numbers tel nos

  • JowjjT George. (@JowjjT) reported

    @bt_uk I usually get between 35-50mbps. Today my internet is terribly slow and speed test shows below 10mbps but my ping is around 20 which is usual. Any ideas?

  • DJJoshuaRoberts Joshua Roberts (@DJJoshuaRoberts) reported from Norwich, England

    @bt_uk Why is BT WiFi/FON not working in Norwich?

  • ree_bec_kahh_ Rebecca 📝 (@ree_bec_kahh_) reported

    BT are a ******* joke and I advise everyone to avoid them. They keep promising dates they will turn our internet on and then cancelling. 3 weeks on Tuesday with nothing but 4G signal, after they've dug up our drive they still can't do anything? Scamming bastards @bt_uk

  • bucksfraggle Elaine Roberts (@bucksfraggle) reported

    @bt_uk please help appalling service and the situation is getting worse.....

  • ms_amber_leaf Oz (@ms_amber_leaf) reported

    Hey @bt_uk been on hold to you for a total of 8 hours this week. Been promised multiple call backs which haven't happened. Been trying to organise internet for our new house (both work from home) for three weeks. No resolution forthcoming from you.

  • colinjones1975 Colin jones (@colinjones1975) reported

    @btbusinesscare please help, my business phone number has been stolen by another co and no one can help, this is against my wishes. No one can phone my business now! Please help

  • kxcheungx K 🐼 (@kxcheungx) reported

    @bt_uk We placed an order around the middle of November to move into our first home. Expected the service for 9th Dec. Only to be told it was cancelled,no notification given then placed a new order &couldnt fufill until 22nd Dec. We were advised a mini hub could be sent & then told no.

  • FoodBabyBtn Food Baby (@FoodBabyBtn) reported

    I switched to BT from Virgin today and feel very disappointed in the service. Your engineer drilled a few holes and then left shouting something about the ethernet on the way out, he was most unhelpful. Things not working. Please help @bt_uk