BT (British Telecom)

BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 02/11/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Cardiff, Newport, Bargoed, Mountain Ash, Pontyclun, Ferndale, Treharris, Pontypool, Cwmbran, Porth, Ebbw Vale, Tonypandy and Aberdare.

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City Problem Type Report Time
United KingdomPontypridd Internet
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomNewport Total Blackout
United KingdomBargoed Internet
United KingdomMountain Ash Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • GreggC_CC Gregg 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GreggC_CC) reported from Newport, Wales

    @jackfb22 @btsport @btsportrugby @virginmedia Glad it's on channel 4 too today. Even if it's not so good commentary. Has to be a feed issue somewhere, because the adverts were fine.

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • ibsen67 Alwyn (@ibsen67) reported from Cardiff, Wales

    Just reported scam automated phone call telling me my BT service will be terminated, to @BTCare. Its quite a realistic call with strict tone that u feel u should follow instructions. Did 1471 and number that called me was 01816792513. Clearly scam that's an old London area code

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • SimonLemons47 Simon Evans (@SimonLemons47) reported from Cardiff, Wales

    @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • srp0000 Shaun Porter (@srp0000) reported from Newport, Wales

    Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WorsleyDress Worsley Dress Agency (@WorsleyDress) reported

    @bt_uk No fibre service for 48 hours. Getting passed from pillar to post with no update as to when the problem will be fixed. No TV and no internet. How can I work from home. It’s a joke. #BT

  • ZH956 TTNeb (@ZH956) reported

    @bt_uk I don't need any help thanks. However your software needs updating. There are thousands of us with special characters in our names getting told #YourNameIsInvalid when it really isn't.

  • bakerboiler Carole Baker (@bakerboiler) reported

    @bt_uk After considering moving to sky I decided to stay with @bt_uk because of reliability. Today my broadband is down 😡

  • Suzanne39118650 Suzanne (@Suzanne39118650) reported

    @bt_uk I finally managed to get through to one of your people, having to report a non-existant fault to your automated service. I'm old enough to remember the BT tag line, "it's good to talk," it is indeed when you finally get through to a BT operative.

  • SteTartt SteTartt (@SteTartt) reported

    @nobbie_77 @btsport Yeah I know Calzaghe is bad for it.. Haye too? Bad look for live tv. Think he’ll still be there?

  • grdavies01 Geraint Davies (@grdavies01) reported

    @bt_uk @BTCare is there an issue with broadband in Cf83? Mine is really slow to connect and it keeps disconnecting my extenders and ring camera

  • HM_McShooty Howlin Mad McShooty 🐝 (@HM_McShooty) reported

    hey @bt_uk You close my complaint case with the answer "We've explained our policy" when I haven't spoken to anyone nor have I received and email explaining your policy? You rip me off and then discard my complaint as if it was nothing. How can your customer service be so bad?

  • SamuelCise 🟡 Samuel Cise (@SamuelCise) reported

    Totally unacceptable service from @bt_uk I was promised internet on 23/10 and still nothing. What’s my compensation for being unable to work with the rubbish 4G dongle you sent?! We’re in a 4G black spot!

  • richardsonpaulm Paul M Richardson (@richardsonpaulm) reported

    @btsport @btsportrugby you make so many observations but never point out the crooked feed ! Why ?

  • EmilyWilliams58 Emily Williams (@EmilyWilliams58) reported

    @bt_uk Hello! Have been without Broadband now since 2nd November and have been told by your technicians that they can't get an update because openreach isn't open at the weekends- surely there is an out of hours service?! Postcode area is SE23