BT (British Telecom)

BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales 12/12/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Pontyclun, Newport, Caerphilly, Pentre, Cardiff, Tonypandy, Cwmbran, Aberdare, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth and Treharris.

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City Problem Type Report Time
United KingdomBlackwood Phone
United KingdomPontyclun Internet
United KingdomNewport Internet
United KingdomNewport Total Blackout
United KingdomCaerphilly E-mail
United KingdomPentre Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

  • markygee6 markg (@markygee6) reported from Cardiff, Wales

    @btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.

  • AndrewHazard Andrew Hazard Photography (@AndrewHazard) reported from Panteg, Wales

    @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

  • dave_maydew Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales

    @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • TheRealTR19 Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales

    @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • hop_gary Gary Hopkins (@hop_gary) reported from Rhymney, Wales

    @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • emmalee909 Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales

    @YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊

  • gooner1947 Peter N (@gooner1947) reported from Blackwood, Wales

    @bt_uk Send me the £20! Mine has been awful lately. So so slow!

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • Serian_G Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, Wales

    Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • stancliffe_jack JackSharedGradient (@stancliffe_jack) reported

    @bt_uk 70 days since a complaint was lodged around broadband provision. 70 days later after multiple promises of dig work, planning application procedures, photographs of the site, and maintenance. Your contractors @OpenreachHelp have no trace of any of this in their systems?

  • stancliffe_jack JackSharedGradient (@stancliffe_jack) reported

    @bt_uk 70 days since a complaint was lodged around broadband provision. 70 days later after multiple promises of dig work, planning application procedures, photographs of the site, and maintenance. Your contractors @OpenreachHelp have no trace of ant of this in their systems?

  • stancliffe_jack JackSharedGradient (@stancliffe_jack) reported

    @bt_uk Hi Lesley. I am aware I have a complaint and team dealing with this, however there is no confusion on my behalf. I am waiting to be provided evidence of any existence that months of communication and work being carried out between BT and Openreach actually exists.

  • ohedgyboy George (@ohedgyboy) reported

    @tom_blissy @bt_uk @OpenreachHelp This is outrageous, poor showing from BT.

  • JavedKhanCEO Javed Khan (@JavedKhanCEO) reported

    Many weeks notice to @btbusinesscare @BTGroup to install a new high speed home internet line. 6 weeks later- not completed. Plenty of excuses & misinformation though. One hand not knowing where the other one is! Shoddy service means I can’t do critical Zoom or Teams video mtgs

  • julietillyflop Julie Nelson Rhodes (@julietillyflop) reported

    @bt_uk need urgent help for my 94 year old MIL who’s phone is not working properly. She’s contacted you with no joy. She lives alone and is vulnerable- we live 200 miles away and are her bubble. This is urgent as she can phone us but we can’t phone her to check on her.

  • treesurgeon47 Marshalls (@treesurgeon47) reported

    @bt_uk customer services works in that they respond to negative tweets. The promised call backs with updates NEVER happen and so I still can’t make calls on my phone. How is it that BT can’t fix a phone!

  • stancliffe_jack JackSharedGradient (@stancliffe_jack) reported

    @bt_uk 70 days since a complaint was lodged around broadband provision. 70 days later after multiple promises of dig work, planning application procedures, photographs of the site, and maintenance. Your contractors @OpenreachHelp have no trace of any of this in their systems?

  • James_Wyatt James Wyatt (@James_Wyatt) reported

    How do you escalate at complaint with @bt_uk ? 75Mb broadband running at max 4Mb for a MONTH now and BT don't seem to care & are lying to me.

  • SarahKirby1992 Sarah Kirby (@SarahKirby1992) reported

    @derekalderson3 @bt_uk Not a bad idea.. x