BT (British Telecom) outages and service status in Ystrad Mynach, Wales
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Ystrad Mynach, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jul 18, 9:15 PM GMT+1.
- Internet (50%)
- Wi-fi (23%)
- E-mail (14%)
- Phone (9%)
- Total Blackout (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ystrad Mynach, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Blackwood, Newport, Tonypandy, Ebbw Vale, Hengoed, Aberdare, Treharris, Pontypool, and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 17 hours ago |
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Cardiff
|
Internet | 5 days ago |
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Blackwood
|
Internet | 5 days ago |
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Cardiff
|
Internet | 5 days ago |
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Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Phone | 10 days ago |
Nearby cities with recent reports
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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸 (@BigBernie4) reported from St. Julians, Wales@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Han🏴 (@Hanlccook) reported from Cardiff, Wales@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Jai Sullivan (@jaisullivan) reported from Cardiff, Wales@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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Adam Lee (@AdamLee2011) reported from Newport, WalesBt sport not working on virgin media 😡 #Btsport #virginmedia
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Dai Williams (@Dai_ssrs) reported from Pontypool, WalesDid Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk is there an issue with full fibre broadband in the south wales area?
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anfänglichinteressantesaberunterwältigendeslied (@iainmspillane) reported from Grangetown Community, Wales@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Dave Bowden (@DaveBStDW) reported from Cardiff, Wales@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Rob S Photography (@photographyrsp) reported from Porth, WalesDear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!
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Steve Johns (@johnsey80) reported from Cardiff, WalesI'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.
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Paul Beeson (@peeceebee23) reported@bt_uk Hi, our internet keeps dropping out with message saying connected without internet. Usually only lasts a minute or two. Being happening fairly regularly last few days. Any help pls.
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Shelley Squire (@badshelley) reported@bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?
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John (@palacejohn) reported@bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?
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W H A T A W A L L Y ©️ (@whatawallyart) reported@bt_uk broadband is running slow I’m meant to be getting 900mbps called customer service they said they can’t help me as hub looks normal yet I’m only receiving 200mbps on a device so they won’t send an engineer, how is this an acceptable service?
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alex (@Alex_CK2) reported@BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.
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David Jackson (@davidjjackson) reported@bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?
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Dunc (@derbydunk) reported@bt_uk Hello. We got an email to say digital voice starts 20/7/26. It said we'd receive a code which we've never had and said an engineer would visit for switchover. Today we've received a new smart hub and phone. Is an engineer coming? Do we need a code? We're confused 🙃
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david bootle (@dbootsy) reported@bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.
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Titch (@XxTitch92xX) reported@BasilTheGreat Well then it will be no more internet for me. Im not going to back down to their demands, plus ill save money for having to pay for the internet. So i guess @bt_uk and others will be pissed at the loss of money. I wont be the only one it will be millions if not billions.