BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Cardiff, Blackwood, Newport, Tonypandy, Ebbw Vale, Pontypridd, Pontypool, Hengoed, Merthyr Tydfil, Caerphilly, Porth, Treharris, Aberdare and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Internet | |
| Bargoed |
Internet | |
| Cardiff |
Wi-fi | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Crerand
(@shauncrerand) reported
@bt_uk Dear @bt_uk, ever since this "fix", your service has been worse than ever and that's saying something, because it was horrid before. Can I get my £100 cashback now?
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Emily
(@Malteasermilly) reported
@bt_uk Hayley from your digital voice department In Ackrington is sorting my issue. This is about the 10th call we've made regarding issues hopefully she can fix the issue for good. She was friendly enough, I couldn't get mad about the situation cause she was so sweet
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jenny bardsley
(@bardsley_c) reported
@bt_uk why are we still suffering dreadful internet service? Can’t upgrade to anything decent as no full fibre in our area. 26 mbps uploads and 3.8 downloads 🙄
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Aileen Kearney
(@ailymc) reported
Just awful service at a time when they are most in need. @bt_uk @OpenreachHelp @WeAreOpenreach
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Marco Van der Bee
(@Vanderos1967) reported
@SkySports soccer Saturday is rotten these days. Useless pundits, jamie mackie and kris boyd are truly awful. Time to switch to @btsport I think.
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Dazza
(@StayAtHomeFools) reported
@btsportfootball Who is that boring female pundit on BTSport she looks like she’s got a real chip on her shoulder. Quality over equality please. Get rid of these boring pundits who we have never heard of.
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Cory Belote - 🌟Commissions Open🌟
(@CoreBelote) reported
@bt_uk is there a reason for the random drops of service today in the London area? Makes it hard to do work online if the service drops while connected to server.
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Scotty Day
(@ScottDa34115791) reported
@BenDavison_ @btsport @TheNotoriousMMA Proper 12 is proper **** 💩
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Sam
(@K3rkhamx) reported
@bt_uk bt are by far the worse internet suppliers ever. Forever having **** signal in all rooms and forever having to reboot the box.
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Andy Hill
(@AndHill2) reported
Pay £25 a month to watch the football on @btsport just for it not to work when it comes to “extra”. Red button my arse. Trying to watch @BlackpoolFC and it’s not working at all #joke #refund