BT (British Telecom) outages and service status in Ystrad Mynach, Wales

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystrad Mynach, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Cardiff, Ystrad Mynach, Newport, Treharris, Mountain Ash, Cwmbran, Bargoed, Pontypridd, Caerphilly, Aberdare, Pontypool, Hengoed, Tonypandy, and Treorchy.

City	Problem Type	Report Time
Blackwood	Internet	3 hours ago
Cardiff	Wi-fi	2 days ago
Ystrad Mynach	Internet	2 days ago
Newport	Internet	3 days ago
Cardiff	Internet	3 days ago
Cardiff	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 37 seconds ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  Janine Bates (@JanineBates) reported 1 minute ago from Cardiff, Wales

  @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 3 minutes ago from Caerphilly, Wales

  @bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!

• 
  Pauline Lomax (@RedhillsAnnie) reported 4 minutes ago from Cardiff, Wales

  @Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?

• 
  Simon Evans (@SimonLemons47) reported 6 minutes ago from Cardiff, Wales

  @peteclase @btsport @virginmedia Yes it’s awful. Gone to @Channel4 instead. @btsportrugby @btsport aren’t bothered it seems #EDIvMUN

• 
  Tom Neville (@TNevillee) reported 8 minutes ago from Trethomas, Wales

  Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

• 
  Shaun Porter (@srp0000) reported 16 minutes ago from Newport, Wales

  Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

• 
  OzUrfa (@OzUrfaCardiff) reported 19 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  Dafydd Lewis (@dafyddlewis82) reported 28 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported 31 minutes ago from Aberdare, Wales

  Really great service from @bt_uk today. Don't want to tweet only when it's negative.

• 
  Rich M (@Smilers_Coffee) reported 35 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Ryan Crocker (@crocker74) reported 41 minutes ago from Cardiff, Wales

  @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

• 
  lowri anne williams (@lowri_anne) reported 43 minutes ago from Cardiff, Wales

  @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

• 
  Ondine (@ondineb) reported 44 minutes ago from Ferndale, Wales

  @Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....

• 
  Steve Johns (@johnsey80) reported 48 minutes ago from Cardiff, Wales

  I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT

• 
  Desta Omar (@desta_omar) reported 49 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  Citrus Arts UK (@CitrusArtsUK) reported 51 minutes ago from Pontypridd, Wales

  @btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.

• 
  Serian Ganesh (@Serian_G) reported 52 minutes ago from Merthyr Tydfil, Wales

  Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 53 minutes ago from Tylorstown, Wales

  @SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.

• 
  Gerald J Davies (@GerJDav) reported 58 minutes ago from Caerphilly, Wales

  @bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 7 minutes ago

  @neural_theory @bt_uk No way to cancel on the website and I really had to hunt to find the phone number - they're trying their hardest to make it difficult.

• 
  🐕📚 (@jaye_lass) reported 9 minutes ago

  @bt_uk an engineer visited and said there were no issues in my property but confirmed external issues causing slow connection and frequent connection drops. Escalated to open reach. Heard nothing since and job says closed on MyBT. Will I be refunded for ongoing poor connection?

• 
  sarah louise muir (@sayra78) reported 12 minutes ago

  @btbusinesscare absolute shite!!! Been on the phone 3hrs noone can help me as YOU have made an error! Can't access the app because of your error, can't pass security because of your error!! Can't track down the new hub that was supposedly delivered 3wks ago!! Disgusting!!

• 
  La Pioche 🇵🇸 (@RAE7S_) reported 15 minutes ago

  @btbusinesscare BT got the worst customer service team, nothing but pure incompetence. I can’t wait to leave

• 
  PS1984 (@Awaken1984) reported 16 minutes ago

  @bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.

• 
  Dwain Driver (@TrainDriver1982) reported 18 minutes ago

  @bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.

• 
  Paul Dilger (@paulidilge) reported 21 minutes ago

  @bt_uk Accessed from another browser, 'something went wrong'. Site simply doesn't work and is not fit for purpose #useless

• 
  Steve Thatcher (@stevethatch77) reported 28 minutes ago

  @bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.

• 
  e-solutions (@esolutionsltd) reported 29 minutes ago

  @btbusinesscare We have come into the office and surprise the phone system is NOT WORKING and NO CONTACT FROM BT. I guess its another day on the mobile phone (thankfully Vodafone) chasing the elusive BT Cloud Voice team, for another update. why do BT think this is acceptable?

• 
  Lizzie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🌹 (@Dizzylizzie19) reported 29 minutes ago

  @bt_uk Very frustrated that your new 2 step security verification is not working and apparently many cannot access their accounts. Please fix asap