BT (British Telecom) outages and service status in Ystrad Mynach, Wales

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystrad Mynach, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Pontypridd, Pontypool, Aberdare, Blackwood, Tonypandy, and Ebbw Vale.

City	Problem Type	Report Time
Cardiff	Internet	2 days ago
Newport	Total Blackout	3 days ago
Pontypridd	Internet	4 days ago
Cardiff	Wi-fi	5 days ago
Cardiff	Internet	6 days ago
Cardiff	Internet	6 days ago

Nearby cities with recent reports

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

• 
  Don Maidment (@DonKiano) reported 1 minute ago from Maesycwmmer, Wales

  @btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss

• 
  Owen (@Owen_Jenkss) reported 9 minutes ago from Risca, Wales

  @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

• 
  Desta Omar (@desta_omar) reported 9 minutes ago from Cardiff, Wales

  6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz

• 
  Serian Ganesh (@Serian_G) reported 11 minutes ago from Merthyr Tydfil, Wales

  Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK

• 
  Andrew Hazard Photography (@AndrewHazard) reported 14 minutes ago from Panteg, Wales

  @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

• 
  Ryan Crocker (@crocker74) reported 15 minutes ago from Cardiff, Wales

  @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

• 
  Steveo Davies (@STEVEOLUCKY7) reported 18 minutes ago from Caerphilly, Wales

  Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...

• 
  Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported 19 minutes ago from Newbridge, Wales

  @garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..

• 
  Ondine (@ondineb) reported 25 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

• 
  Rebecca Irvine (@RebIrvine) reported 26 minutes ago from Cardiff, Wales

  @bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?

• 
  Rich M (@Smilers_Coffee) reported 29 minutes ago from Pontypridd, Wales

  @btbusinesscare Just messaged but I would still like to cancel at this point

• 
  Rich M (@Smilers_Coffee) reported 30 minutes ago from Pontypridd, Wales

  @btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it

• 
  Shaun Porter (@srp0000) reported 32 minutes ago from Newport, Wales

  Premiership coverage is so much better on @btsport than @SkySportsPL at the moment, more polished, better interviews, less stupid playground style questions by pundits.

• 
  Tyler Richards! △⃒⃘ (@TheRealTR19) reported 35 minutes ago from Pencoed, Wales

  @bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off

• 
  Janine Bates (@JanineBates) reported 36 minutes ago from Cardiff, Wales

  @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

• 
  Hadley 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺☠️🌈 (@ferch_Cenydd) reported 43 minutes ago from Cardiff, Wales

  @btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 47 minutes ago from Cardiff, Wales

  @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

• 
  Mike Houghton (@MHswans) reported 51 minutes ago from Cardiff, Wales

  Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

• 
  Chris Griffiths 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@cymruchris) reported 52 minutes ago from Church Village, Wales

  @bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?

• 
  Nick Speed (@speedupdating) reported 58 minutes ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Swanson (@Haggisguy) reported 8 minutes ago

  @bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.

• 
  Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reported 10 minutes ago

  Recommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt

• 
  Tablet Science (@TabletScience) reported 17 minutes ago

  @bt_uk I can't get access to my btinternet email account and there is absolutely no way to contact BT. Every way they give to contact them doesn't work. Can't phone, can't text, can't email. How can I force BT to pay attention? Offer to buy something from them?

• 
  Gillian Smith (@GillianSmith16) reported 23 minutes ago

  @bt_uk @btcmateus The internet is down in CR8.

• 
  Dr Pauline Nelson (@DrP_Manc) reported 25 minutes ago

  @bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.

• 
  Marc Dyson 🐟🐟🐟 (@markymarc1973) reported 25 minutes ago

  @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

• 
  Dean (@thekaratesuit) reported 27 minutes ago

  @ofcom you need a word with @BTCare … they mis-sold me a tariff on sep23 and have hung up, lied to me, misled me and just been outright wastes of ***** with me every time i try to fix it - literally impossible to fix their errors… BT = big tossers

• 
  On-On-On (@clark1919acaw) reported 28 minutes ago

  @bt_uk Hi - sorry, I mean the internet connection has been down all day, so we have been cash only in our store all day .. hopefully it back in tomorrow

• 
  Elton Murphy (@eltonmurphy) reported 28 minutes ago

  @btbusinesscare @Starlink 5 days later and this might be fixed by Wednesday. We’re a business and we pay for a business service. Your lack of service, communication and even a temporary solution is pathetic. The best you’ve come up with is “use a 4G dongle”. Imagine running YOUR company through a dongle!

• 
  alex (@Alex_CK2) reported 29 minutes ago

  @BT_UK My parents been without WiFi for 3 days. They were told it was billing issue despite paying and having proof. Today my mum was passed between 5 people, blaming either billing or a copper wire switch. No fix, no warning, despite paying hundreds each month. Awful service.