BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (7%)
-
Phone (7%)
-
TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Pontypridd, Caerphilly, Cardiff, Aberdare, Pontypool, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Pontypridd |
Wi-fi | |
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
-
Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
-
Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
-
Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
-
Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
-
The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
-
Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
-
JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
-
LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
-
Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
-
Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
-
Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
-
Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
-
Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
-
MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
-
The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
-
Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
-
Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
-
Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
-
Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
-
Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
braxle
(@BraxleFn) reported
Just played 6 hours to have 180 ping constant 15 minutes straight of last game and die cause of it @bt_uk Good ****
-
Chris Owens
(@chrisowens84) reported
@StevenPatchett7 @Virgin @bt_uk Had problems myself recently with Virgin, got a new hub and it failed about 2 weeks later, was without home Internet for a week waiting for an engineer. Which one did they give you? The big box one with a white light around it?
-
Bristolbhoy
(@Celtbhoy24) reported
@bt_uk Cant you read mate, you’re seriously expecting me pay this on top of my subscription. This is never an PPV fight
-
Caleb Hunter
(@mrblurchanter) reported
@BTSportBoxing @btsport @JoeJoyceBoxing Great fight, awful posing at the end. Very awkward to watch.
-
mohammad Im hard bruce lee
(@Tullz01) reported
@BTSportBoxing @btsport @Tyson_Fury I’m sick of Tyson’s sick talking honesty! Joshua said yes straight away it’s Tyson ******* about or Eddie and Tyson going to **** it up. I was a huge Tyson fan before this as well im routing for Anthony now
-
Louise davies
(@miss_scarlett30) reported
@bt_uk It's a network issue so with openreach But I can't get updates though because I don't have a land line.
-
Roger Taylor
(@RogerTaylor31) reported
@BTSportBoxing @btsport @MarcusRashford Stupid hat !!!
-
Jon Price / JJPMedia
(@Rallyman_Wales) reported
Watching the Joyce v Parker fight and the commentary from @btsport is the most one sided I've ever heard. Yes, Joyce is winning, but you'd think he was shadow boxing. Poor....
-
geraint jones
(@gergledrydd) reported
Unbelievable! You have the cheek to bill me when your service is **** and not up to standard @bt_uk
-
geraint jones
(@gergledrydd) reported
Worse customer service in uk = @bt_uk 100%