BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Aberdare, Hengoed, Cardiff, Pontypridd, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, Caerphilly, Ferndale, Bargoed and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Aberdare |
Phone | |
| Hengoed |
Phone | |
| Cardiff |
Internet | |
| Pontypridd |
Internet | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
I had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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Hilary Hendy🏴
(@hilaryhendy) reported
from
Aberdare, Wales
Really great service from @bt_uk today. Don't want to tweet only when it's negative.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Susan Chennells Sturdy🏴🇦🇺 💙
(@taffyqueen) reported
from
Merthyr Tydfil, Wales
@bt_uk is there an issue with full fibre broadband in the south wales area?
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Citrus Arts UK
(@CitrusArtsUK) reported
from
Pontypridd, Wales
@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Rob S Photography
(@photographyrsp) reported
from
Porth, Wales
Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Rebecca Irvine
(@RebIrvine) reported
from
Cardiff, Wales
@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Chris Griffiths 🏴
(@cymruchris) reported
from
Church Village, Wales
@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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James Moss
(@UKEmpLawyer) reported
from
Allt-yr-Yn, Wales
@omitbdf @bt_uk The person I spoke to from @bt_uk, who eventually called me back, did not know what LOS meant on the Openreach ONT. I had to Google it & informed him it meant Loss of Signal. Pathetic service so far - we still have no WiFi.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Cooper
(@LAGLSouthWest) reported
@bt_uk The problem seems to be the same as ever - Open Reach are so independent they are a law unto themselves with no point of contact, no accountability and no clue. Thanks for coming back to me but the register your interest option we did YEARS ago :(
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ً
(@CaIIurm) reported
shoutout @bt_uk for my internet still being down. you’ve only gone and cancelled an appointment so now i’ve got to wait another 5 days for some retard to come try and fix it. you’ve got stage 4 canc
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Laura GS.
(@VioletAngel1) reported
@bt_uk Thank you for getting back to me. Have discovered through FB that locally they've been bombarding my area. It's awful. I've passed on a link I was just sent via DM regarding the services available so hopefully it may at least reduce the number of calls getting through 🤔
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ً
(@CaIIurm) reported
shoutout @bt_uk for my internet still being down. you’ve only gone and cancelled an appointment so now i’ve got to wait another 5 days for some retard to come try and fix it. you’ve got stage 4 canvas
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Jeremy Clarke
(@jeremyclarke0) reported
@bt_uk hello, are there any broadband issues in the MK42 area please? I can ping Google DNS and pretty much nothing else! Thanks
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Ian t
(@ZOSOMOI) reported
@bt_uk you embezzle me out of 2 years line rental for a mobile that i cancelled with you for an upgrade I rang 3 times to cancel my current phone! Then choose to ignore my l complaint to you. After 20 years i have left your appalling company. I want a reply before going further
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Aston🏴🍻
(@AVFC_Aston) reported
@England @JacobRamsey28 @bt_uk Grelish could never
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Antard
(@vj_antard) reported
@bt_uk can someone (preferably not a bot) sort me out with a new hub that just died? Thanks texting “fix” to a landline doesn’t sort the problem. Thanks
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Dave Pepper
(@DaveThePepper) reported
@eddiemcgarrigle @bt_uk The issue sounds like interference from something. It could be a neighbour's heating going off, something you've got on timer, anything of that natures. It can be very tricky to work out what, but the fact that it happens at the same time every night can help to pinpoint it.
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Fuad
(@UTDrage) reported
@MarcusRashford @panmacmillan @bt_uk Bro stop with this **** and see we are in a disaster at our club