Is BT (British Telecom) having an outage in Ystrad Mynach, Caerphilly County Borough, Wales?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) in Ystrad Mynach, Caerphilly County Borough, Wales problems in the last 24 hours

BT (British Telecom) Outage Chart in Ystrad Mynach, Caerphilly County Borough, Wales

October 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (49.75%)
  • Phone (17.24%)
  • E-mail (16.50%)
  • Wi-fi (8.87%)
  • Total Blackout (4.68%)
  • TV (2.96%)

BT (British Telecom) Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales

The most recent outage reports and issues originated from Blackwood, Ystrad Mynach, Cardiff, Merthyr Tydfil, Porth, Pontypridd, Aberdare and Pontypool.

BT (British Telecom) in Ystrad Mynach, Caerphilly County Borough, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Ystrad Mynach, Caerphilly County Borough, Wales

Latest outage, problems and issue reports in Ystrad Mynach, Caerphilly County Borough, Wales and nearby locations:
  • alexwys
    Alex Wysom (@alexwys) reported from Cardiff, Wales

    @btsport commentators shut ******** up about Pep and comment on the ******* game...

  • Dazc090861
    Darren Coomber (@Dazc090861) reported from Cardiff, Wales

    @btsport Hi, I'm trying to watch a program on BT Sport 3HD & there's all this football rubbish down the left hand side & across the bottom of the screen...can you please tell me how to get rid of it all please?

  • Dukedando
    Daniel Morgan (@Dukedando) reported from Merthyr Tydfil, Wales

    137 loses for a professional boxer... wtf? #btsport #boxing

  • pineapplehan71
    Hannah S (@pineapplehan71) reported from Nelson, Wales

    @BTCare is your website down? Trying to place an order and it keeps saying there’s a technical issue after all my details are entered!

  • GreggC_CC
    Gregg ??????? (@GreggC_CC) reported from Newport, Wales

    @DD_B18 @btsport Yeah, the latter half of that article is key. They ended up diverting money that should have been used to improve the network to cover their increasing outlay, they've sacked the CEO of BT, largely down to this too.

  • GreggC_CC
    Gregg ??????? (@GreggC_CC) reported from Newport, Wales

    @DD_B18 @btsport The thing with BT sport was, it never had a remit to make money. It was always about broadband retention & new broadband customers. That hasn't happened, so shareholders are now unhappy & this is part of the fallout.

  • Dognz
    CLH_7 (@Dognz) reported from Abercarn, Wales

    @BTCare a bit of rain and all my terrestrial and Freeview channels are down, time to leave this doggy British Empire telecommunications company one thinks

  • brent945
    Brent Martin (@brent945) reported from Cardiff, Wales

    @BTCare Had this text is it genuine? Hi, BT Here. Good news! We're improving our network so you can enjoy faster speeds at no extra cost. No engineering visit required, but we will need to disconnect your line for upto 2hrs around 08:30 on 19-JUL-18. Please reboot your hub after

  • LeslieRogers5
    Leslie Rogers (@LeslieRogers5) reported from Ystrad Mynach, Wales

    @BTCare My home hub 6 is naffed!! It wont connect to several devices in the house, ive tried resetting, on off, settings with everything, nothing works! Range is extremely poor, wont go to the kitchen anymore either! Replace it please!!!

  • CJR67
    Claire Jenkins (@CJR67) reported from Ponthir, Wales

    @BTCare Have to use WiFi to connect as mobile signal poor in the area of Wales I live in. So BT incompetence and lies about connection dates is having a severe impact. OK to take my money and not provide a decent service. Trading Standards will be getting a letter

  • CJR67
    Claire Jenkins (@CJR67) reported from Ponthir, Wales

    @BTCare I get the feeling my business is not important to BT at all as your customer service is a series of unhelpful responses passing the buck

  • CJR67
    Claire Jenkins (@CJR67) reported from Ponthir, Wales

    @BTCare You missed the point I can’t get a signal without WiFi and youve still not addressed who is going to pay me for using FON at £7.99 which drops out constantly too due to poor signal

  • CJR67
    Claire Jenkins (@CJR67) reported from Ponthir, Wales

    @BTCare How can you call me I’m not connected. 72 hours also unacceptable. Just resolve the issue, get it connected and in the meantime sort out access to WiFi for me so I’m not spending £7.99 a day because of BT incompetence. I rely on WiFi to connect my mobile phone

  • CJR67
    Claire Jenkins (@CJR67) reported from Ponthir, Wales

    @BTCare 9. Whoever Lizzie is she needs some corrective action in customer care

  • CJR67
    Claire Jenkins (@CJR67) reported from Ponthir, Wales

    @BTCare I’d like to think your silence is because youre resolving my complaint and not just ignoring me hoping I’ll go away. perhaps you’ll consider refunding me for FON fees and paying for internet access while I endure the intolerable 5 weeks for you to reconnect my service.

  • CJR67
    Claire Jenkins (@CJR67) reported from Ponthir, Wales

    @BTCare I’d really like you to proactively solve the issue please. Over a month for a home move is not acceptable as we were told we’d keep the same number, we’ve moved less than half a mile.

  • CJR67
    Claire Jenkins (@CJR67) reported from Ponthir, Wales

    @BTCare Apparently you don’t have enough engineers, a response I find appalling as a loyal customer.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • SteveFoster2017
    Steve Foster (@SteveFoster2017) reported

    Did not realise how expensive @btsport is!! Might have to cancel my subscription!!

  • robwatsham
    Rob Watsham (@robwatsham) reported

    Just spoken to Linda @BTCare @bt_uk in #Liverpool. At last, someone with a real sense for dealing with a grumpy customer who, until today, has received nothing but dreadful service. Thank you!

  • saggiearcher
    Jona (@saggiearcher) reported

    @BTCare Naturally I did the test socket, 🙄, I also remember an engineer ‘fixing’ the problem approx 18 months ago, by knocking my line out altogether for 2 weeks, and claiming the problem was rectified 😄😄

  • johnwatts01
    John Watts (@johnwatts01) reported

    @BTCare I made a complaint but it is still not resolved. We had issues with broadband back in jan 18. BT decided to send engineer and has now charged us for this visit. Stating it was client equipment yet I still have the same euipqment. Engineer didn’t touch my equipment.

  • Roxburgh121610
    Roxburgh8087 (@Roxburgh121610) reported

    @BTCare No, was hung up on four times before someone would even look, information given completely sketchy, tech person has apparently passed it on and someone will contact me , no day or time given, asked to raise complaint as no manager available (VOL013-338736204644) Garry

  • OliverBanks
    Oliver Banks (@OliverBanks) reported

    @BTCare Based on where my socket has been installed the smart hub Wi-Fi signal doesn’t reach every room of the house

  • saggiearcher
    Jona (@saggiearcher) reported

    @BTCare They advised me it would cost £130 for an engineer, and I advised them otherwise, as I had borrowed another router to check it wasn’t that, and also changed micro filters, wasn’t that either, clearly a problem at your end

  • cumbrian_tyke
    Paul Layte (@cumbrian_tyke) reported

    @BTCare It says there’s no faults, but there have been a number of times where I’ve had to reboot my router or switch to mobile data as performance using home broadband is poor

  • ShamsahLalji
    shamsah lalji (@ShamsahLalji) reported

    @BTCare They said open reach had a problem that needs manual fixing. Open reach was supposed to do work oct 8 so why was I not informed there was a problem until after I called on oct 15. Now I am without internet and tv! They said they will update me oct 22 then book an engineer to come

  • Joshhusbands
    Josh Husbands (@Joshhusbands) reported

    @BTCare If you're happy that your "correct levels" are shit then fine