BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontyclun, Newport, Caerphilly, Pentre, Cardiff, Tonypandy, Cwmbran, Blackwood, Aberdare, Ebbw Vale, Pontypridd, Newbridge, Blaina, Porth and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Pontyclun |
Internet | |
| Newport |
Internet | |
| Newport |
Total Blackout | |
| Caerphilly |
||
| Pentre |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Russ toms
(@RussToms) reported
@bt_uk Hi,I’ve just had to send a ‘fix’ text for the umpteen time over the last few months as our broadband has dropped off again 4 time this evening. Our last call out was last week and i don’t expect to keep on having engineers out to resolve issues on a weekly basis.
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Nick Kirk
(@nick_kirk2) reported
@bt_uk want to make an official complaint! My bill issue still not resolved do you honestly think I have the spare time to keep phoning you Regards ur mistakes!?! Working full time raising a family I find myself having to contact you yet again!!
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simon kemp
(@kemp_simon) reported
@btsport Seriously ... Its bad enough having to get sky to watch sport but this as well .... you obviously havent thought about the cost to consumers again just profit 😡
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steve platt
(@plattste) reported
@BTCare whoever considers moving to BT please don’t they are the worst company I have ever had to deal with.All they say is sorry sorry
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Badger Sporran
(@BadgerSporran) reported
@bt_uk @BTCare My 87yo father in law has been without a landline for weeks. Not a huge unless of course the landline is connected to an alarm for his disabled wife! Open Reach are like moles digging but not resolving the issue. This is disgusting
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Geraint Davies
(@grdavies01) reported
@bt_uk @BTCare is there an issue with broadband in Cf83? Mine is really slow to connect and it keeps disconnecting my extenders and ring camera
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RichieUK
(@RichieUK_TTV) reported
@JpSubmariner @BTCare I did try that but it still looked awful! On 8bit and 10bit equally - had to turn off enhanced HDMI - which meant I lost any HDR etc
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khevin
(@khev07) reported
@paulchowdhry @EE @btsport Was at your gig last night in Ncl - still laughing now. Sorry you having issues with your BT sport app. I work for BT TV. If you want to DM me your details I’ll get that sorted for you in no time if still not fixed.
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Drew Clancy
(@doctor_you) reported
@bt_uk My 93 year old Mum’s phone line was broken, the lady who took my call late on Saturday and the engineer who fixed it Sunday morning were amazing and both super helpful
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Jack Drury
(@Jackcdrury) reported
@bt_uk Nope. An email at 00.42 ‘sorry… we’re not sure… we’re checking some things… hear from us in three days’. We’re now on three and a half weeks since an unnecessary disconnection (and still no interim 4G box). This is customer care in the WFH era?