BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Cwmbran, Tonypandy, Newport, Pontypridd, Merthyr Tydfil, Ferndale, Treharris, Blackwood, Pontyclun, Caerphilly, Pentre, Aberdare, Ebbw Vale and Newbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cwmbran |
Wi-fi | |
| Tonypandy |
Phone | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Andrew Hazard Photography
(@AndrewHazard) reported
from
Panteg, Wales
@bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Max
(@Max25143798) reported
from
Newport, Wales
@J_P_Green @btsport Fight won't be Khan never in a boring fight ! I see it going 12 rounds well I'm hoping 🤞💰🥊
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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markg
(@markygee6) reported
from
Cardiff, Wales
@btsport sort the commentary audio out! Sounds like Sav and Co are commenting from someone's front room. Terrible! Dead atmosphere.
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Peter N
(@gooner1947) reported
from
Blackwood, Wales
@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon 🤲🏼😷👵🏻
(@mistersnappy) reported
Hey @bt_uk just had @OpenreachHelp engineer to check/fix poor bb speeds and there is no difference in my connection. Please help. Fluctuating between 3mb and 15mb up and down. Impossible to work.
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Hedgehog Gardens
(@gardensinfo) reported
@btbusinesscare we have a fibre business contract that states faults will be fixed within 2 working days - we're currently on day 14 without! Small businesses need help not excuses #btbusinessdoesntcare
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Lennie Brown
(@lennieharleyx) reported
@bt_uk I NEED A CALL BACK! Evertime I can your line i waiT to speak to someone for 30 minutes then to be passed to the connections team a further 30 odd minutes for me to be DISCONNECTED. Disgusted with the customer service. Been trying to resolve this issue for 3 WEEKS! Furious!
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Nigel
(@nutmegnige) reported
@btbusinesscare What is the escalation route for @btbusinesscare or @BTBusiness complaints? Your silence and lack of customer care is a ‘brick wall’
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Ajit Chambers
(@oldunderground) reported
@bt_uk BT you tried to cut my internet off for Christmas, then emailed, texted and called me with no definite message that you had done your job. Seriously! you get paid to do this.. I dont. Wtf VOL013-546537756671.
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Me 🆗
(@psco1) reported
@bt_uk I eventually called another number and the chap managed to answer my query, unlike the first one from the Dundee call centre who just placed me in an never ending queue.
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Abbas
(@TheAbbasSomji) reported
@bt_uk are you having issues in wembley park area? I can’t connect.
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James Pryor
(@Pryor_27) reported
from
Brighton and Hove, England
Hi @btsport I need to cancel my subscription, but your online facility NEVER works. Could someone please contact me?
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Stacey Butlin
(@StaceyEBx) reported
@btbusinesscare I wouldn't bother. Never call back, never sort anything out and it seems now they have cancelled a direct debit aswell for an amount which shouldn't be owing. No doubt I will get a default notice aswell. Waste of time and speaking with OFCOM now!.
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Matt
(@mattsaunders89) reported
@bt_uk would@not use by again! A simple home move taken nearly 2 weeks and has been delayed again today! Really poor customer service!