BT (British Telecom) Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Treorchy, Cardiff, Caerphilly, Pontyclun, Bargoed, Tonypandy, Blackwood, Treharris, Hengoed, Cwmbran, Porth, Pontypridd, Mountain Ash and Tredegar.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Phone | |
| Treorchy |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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Tyler Richards! △⃒⃘
(@TheRealTR19) reported
from
Pencoed, Wales
@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Serian Ganesh
(@Serian_G) reported
from
Merthyr Tydfil, Wales
Uncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Gary Hopkins
(@hop_gary) reported
from
Rhymney, Wales
@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Emma Harris ♥♬
(@emmalee909) reported
from
Merthyr Tydfil, Wales
@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nadine Cox
(@NadineNCCox) reported
@bt_uk Can you see how confusing this is for a customer? I thought you also said 0800 800 150 number is an old number. Very confusing
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Ash Arnett
(@ASHARNETT) reported
@bt_uk This is a bad joke as if this is true it will be the 3rd appointment and I ordered it to be installed in dec. what is going on?
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John.
(@UTO1867) reported
@bt_uk Are you ever going to fix the link so you can opt out of BT Wi-Fi?
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Ash Arnett
(@ASHARNETT) reported
@bt_uk can I speak to someone regarding order BTCIHZZZZ02502871064 customer service regarding this is shocking.
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Paul Smith
(@pauljsmith74) reported
@bt_uk We’ve had to cancel now because apparently no one can organise an engineer for another two weeks although we was booked in today & no one turned up even after being assured at lunchtime someone was still coming.Unless you’ve more power than the call centre I’ve spoken too then
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Mike 🇺🇦
(@mikehart147) reported
@bt_uk That's the fourth time in three months your field agents have knocked on my door (while I've been home!). If I want your service, I'll contact you. Now leave me alone!
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🇪🇺🇪🇺Jenny Elizabeth 🇪🇺🇪🇺
(@jenny007) reported
@bt_uk no service for weeks. Seemingly not fixed properly and once again it’s broken. Once again I have to start the process of fighting your ridiculous customer service to get it sorted because of the ‘computer says no attitude’. Absolutely abysmal.
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Liz Gregg-Smith
(@Merlinsstar) reported
@bt_uk why is it impossible to speak to a human?! I have a landlone fault and I need tonsoeak to soenone directly about it following an engineer visit earlier. Your service is appalling.
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Semih
(@smhdmrg) reported
@bt_uk Yep. Been told the issue will be sorted on the 6th but I’m not hopeful that that will be the case…
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Dominic Hill {252}
(@South_SPC) reported
This is ridiculous. I've been waiting for 150+ days for @bt_uk to upgrade broadband with the help of @OpenreachHelp. I was assured yesterday morning that it would happen on or before next Wednesday,12/1/23. Had a text last night further delaying until 3/2/23.