BT (British Telecom) outages and service status in Ystrad Mynach, Wales

Problems in the last 24 hours in Ystrad Mynach, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ystrad Mynach, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ystrad Mynach, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Pontypool, Cwmbran, Caerphilly, Blackwood, Treharris, Pontypridd, Ystrad Mynach, Mountain Ash, and Bargoed.

City	Problem Type	Report Time
Cardiff	Internet	7 hours ago
Newport	Internet	1 day ago
Pontypool	Internet	1 day ago
Cardiff	Internet	3 days ago
Cardiff	Wi-fi	3 days ago
Cwmbran	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Ystrad Mynach, Wales

Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:

• 
  Gary Hopkins (@hop_gary) reported 43 seconds ago from Rhymney, Wales

  @ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about

• 
  Gavin Allen (@Gavinallen) reported 52 seconds ago from Cardiff, Wales

  @btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?

• 
  Rob S Photography (@photographyrsp) reported 3 minutes ago from Porth, Wales

  Dear @bt_uk It has been over week since I’ve had a mobile signal at home! My postcode is CF39 9HL - I had to find out for myself that maintenance is being carried out to rectify a problem, what’s happening now? Also, will I get a refund? Thank you!

• 
  Dafydd Lewis (@dafyddlewis82) reported 4 minutes ago from Ynysybwl, Wales

  @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

• 
  Nick Speed (@speedupdating) reported 12 minutes ago from Cardiff, Wales

  @seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion

• 
  Jai Sullivan (@jaisullivan) reported 14 minutes ago from Cardiff, Wales

  @MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.

• 
  Gavin (@GhGriff27) reported 18 minutes ago from Cardiff, Wales

  @btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.

• 
  Dave Maydew MW0DCM (@dave_maydew) reported 27 minutes ago from Tylorstown, Wales

  @bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each

• 
  🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ || (@cosmickx) reported 29 minutes ago from Cardiff, Wales

  @bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off

• 
  Ryan Crocker (@crocker74) reported 30 minutes ago from Cardiff, Wales

  @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

• 
  OzUrfa (@OzUrfaCardiff) reported 33 minutes ago from Beechwood, Wales

  @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

• 
  Steffan McMahon (@Steffan_McMahon) reported 35 minutes ago from Bargoed, Wales

  @BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.

• 
  Julian Evans 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@julianevans11) reported 36 minutes ago from Cardiff, Wales

  @bt_uk How about you just provide the service we’re paying for…

• 
  Andrew Hazard Photography (@AndrewHazard) reported 36 minutes ago from Panteg, Wales

  @bt_uk I think ‘inept’ just about covers your customer service #unfitforpurpose

• 
  Susan Chennells Sturdy🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺 💙 (@taffyqueen) reported 37 minutes ago from Merthyr Tydfil, Wales

  @bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network

• 
  Peter N (@gooner1947) reported 40 minutes ago from Blackwood, Wales

  @bt_uk Send me the £20! Mine has been awful lately. So so slow!

• 
  MissESilcox (@MissESilcox) reported 51 minutes ago from Cardiff, Wales

  The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague

• 
  Han🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Hanlccook) reported 53 minutes ago from Cardiff, Wales

  @bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?

• 
  Ondine (@ondineb) reported 57 minutes ago from Aberaman, Wales

  I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?

• 
  Adam Lee (@AdamLee2011) reported 60 minutes ago from Newport, Wales

  Bt sport not working on virgin media 😡 #Btsport #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann Palmer (@AnniePShoreham) reported 5 minutes ago

  @bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 5 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Faye Carter (@FayeLcarter) reported 7 minutes ago

  @bt_uk I have been passed around for 2 hours between different teams to get a new hub. I get a different answer every time. I have a message from the first one saying a new hub will be sent he just needs to put me through to the tech team. Please can someone HELP

• 
  Ma$joe (@Twoostep22) reported 7 minutes ago

  @bt_uk you are truly the worst company for customer service.

• 
  Steve D (@PhotogSmd) reported 12 minutes ago

  @bt_uk We received a text saying there IS a problem and we should have it back today, still nothing

• 
  Shama Women's Centre (@shamacentre) reported 13 minutes ago

  Weeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare

• 
  Ian Robson (@GFX2001) reported 17 minutes ago

  @bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).

• 
  ▪️Neil H▪️ (@neilhamshaw) reported 20 minutes ago

  @F1 Exclusive is the problem. A hub of motorsports fans in the UK are screed by this. F1: Sky MotoGP: BTSport WEC: TNT Naturally, two have to go. This gets more of a joke every time.

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 25 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

• 
  Morwenna Moseley (@Morwenna41) reported 26 minutes ago

  @bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna