BT (British Telecom) Outage Report in Grangetown Community, Cardiff, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Grangetown Community, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grangetown Community and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Grangetown Community, Cardiff, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Caerphilly, Cardiff, Pontyclun, Tonypandy, Weston-super-Mare, Porth and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Caerphilly |
Wi-fi | |
| Cardiff |
Total Blackout | |
| Pontyclun |
Internet | |
| Newport |
Internet | |
| Tonypandy |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Grangetown Community, Wales
Latest outage, problems and issue reports in Grangetown Community and nearby locations:
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
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OzUrfa
(@OzUrfaCardiff) reported
from
Beechwood, Wales
@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin 🇺🇦 🇬🇧
(@onstagefool) reported
@bt_uk Never a bad broadband day. My BT broadband never misses a beat...can't fault it. Although I do use my own router instead of the poor quality hub BT provide.
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PS79 💙
(@LFC_PS79) reported
As a @bt_uk customer, you'd think it was straight forward to go from Fibre 1 to Full Fibre 100 but no. You can't upgrade to that package on the app or website, but I can upgrade to more expensive ones. Its infuriating.
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AlitaYK
(@AlitaY1K) reported
@bt_uk inability to provide an engineer at promised time despite the operator clearly spotting a problem at their end as well as us reporting a hub that has been orange colour depsite factory resets and other solutions. This is absolutely disgusting - we even bought warrantee
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cjw
(@chris2015bcw) reported
@bt_uk ****IMPORTANT BT CUSTOMER INFORMATION****** please read before you join BT! Over the course of 4 months, BT have taken £250 from my personal bank account without any authorisation to do so. My contract was finished with BT in January 2022 and I left to join EE.
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Neil Young
(@elderpegasus) reported
This is a new one. @bt_uk hub claims to have a connection. I can ping out, but apparently no more than that - certainly not working. BT website says no outages in our area... but suspect something infrastructure side has fallen over.
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cjw
(@chris2015bcw) reported
@bt_uk The back office at BT are now looking into my issue that has been ongoing for months. It's a shame that I have had to take to calling BT out on social media for them to take any meaningful action. They assure me I will be updated next week. The fact still remains I am -£300.
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Rosalie ✨
(@LilRecordGirl) reported
@bt_uk I had a modem coming for a new installation on Monday. I think you gave Royal Mail the wrong postcode as I couldn't update delivery details as it said my postcode was wrong. Now I can't get it redelivered. RM support isn't open until Monday, when you arrive. Please help!
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Pamela
(@pfnickless) reported
@bt_uk Live chat got nowhere, the fault is not on my property, it has been checked. I was told to phone or text service engineer, bit difficult when you don’t have a working phone line.
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Benjamin Smith
(@Benjami86447091) reported
@bt_uk My broadband has just gone down in Surrey - purple flashing hub.
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Paul Deery
(@Zinaad) reported
@bt_uk What a cheek, BT want £441 to cancel contract where we've been having problems for months, umpteen engineer visits, broadband speeds well below those promised, service cuts out numerous times a day, today been off more than on! And you want £441 to stop this crap service?