BT (British Telecom) Outage Report in Grangetown Community, Cardiff, Wales
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Grangetown Community, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grangetown Community and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Grangetown Community, Cardiff, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Penarth, Tonypandy, Weston-super-Mare, Barry, Pontypridd, Caerphilly and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Penarth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Grangetown Community, Wales
Latest outage, problems and issue reports in Grangetown Community and nearby locations:
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
-
Nörm•i•am
(@storrmin571) reported
from
Cardiff, Wales
@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
-
Dave Maydew MW0DCM
(@dave_maydew) reported
from
Tylorstown, Wales
@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
-
Christian Nehls
(@NYR_Jugs88) reported
from
Dinas Powys, Wales
Let’s hope the UK market won’t tolerate the greed from @btsport and let’s hope that the ratings were poor. #GreedyBTsports
-
jamie wilson
(@wils82) reported
from
Weston-super-Mare, England
@bt_uk To cancel my broadband
-
Ryan Crocker
(@crocker74) reported
from
Cardiff, Wales
@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
-
lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
-
Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
-
Tom Neville
(@TNevillee) reported
from
Trethomas, Wales
@bt_uk Your wifi is absolutely ******* shit, thanks
-
Jo
(@rubyrockcake111) reported
from
Barry, Wales
@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
-
Neil 'DBtC'
(@crfc1876) reported
from
Cardiff, Wales
@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
-
Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
-
Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
-
Simon❌
(@simoncoolston) reported
from
Rhoose, Wales
@btsport box office to watch ufc is total bull shit when I pay for bt sports to watch ufc and then you pick and choose for us to pay again then for main events !! Piss take 😤! #bt #ufc
-
Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
-
Wayne Hadley
(@WayneHadley) reported
from
Weston-super-Mare, England
@SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport
-
Annette Pritchard
(@touristory) reported
from
Barry, Wales
With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
-
Nickynackynoo
(@nicnacnoopixs) reported
from
Trethomas, Wales
@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Phil Tigg
(@PhilTigg) reported
@bt_uk One of your colleagues already replied and we've shared DMs. The point was there was an appointment to call and no one did. Customer service satisfaction is very low at the moment.
-
Adrian howard
(@Adrianhoward21) reported
@bt_uk Yes you are have a resolution date of the 4th Jan.
-
Ali Dixon
(@Ali_J_Dixon) reported
@bt_uk The problem is I need a BT account to log in to enable me to watch by sport on my iPad or phone. I can watch on tv, however I don’t have a BT account do what am I supposed to do?
-
⧖ #TransRightsAreHumanRights ⧖🌐💚 ⚫
(@cgiAlexis) reported
@VamboRools @bt_uk Unlucky, my previous house I went from ADSL+ to fibre in the same day with BT and I only had to wait 5 days for it UK Government internet policy is terrible
-
Lilywhite Lilith
(@VamboRools) reported
@cgiAlexis @bt_uk Be careful what you wish for. Three weeks of no phone and intermittent WiFi, BT had to give a temporary telephone number until they could sort it. Engineer was rude and unhelpful. The whole thing cost a fortune and it’s still not right.
-
Will
(@Will_Hindmarch) reported
Honestly virgin media internet is shocking, Can @bt_uk please make the 900mbps internet speed in my area so I can switch, meant to get 352mbps from @virginmedia. not even getting 20mbps. Poor as per usual.
-
Marshalls
(@treesurgeon47) reported
@bt_uk That’s all I get. Apologies for the complete lack of service. Your good at that. Hopeless at fixing faults
-
Lesley Hedges
(@leshed) reported
@bt_uk As no-one else( including your CEO's office)can seem to help, I have no faith that you can either. I will just try and make people aware of the bad service given by @bt_uk
-
Shahid Kamal Ahmad
(@shahidkamal) reported
No BT Infinity service from around 11pm last night @bt_uk, not exactly great timing, particularly during tier 4 lockdown. Any update would be appreciated.(Normally your service is excellent)
-
mark burton
(@cheesy40) reported
BT meant to have the monopoly for broadband but can’t even get the simplest of things right 🙄 and am a new customer JOKERS #nointernet #3weeksnow and now saying it’s not going live on the 11th @bt_uk @Ofcom @btcomplainer