BT (British Telecom) outages and service status in Grangetown Community, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Grangetown Community, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grangetown Community, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (62%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Grangetown Community, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Pontypridd, Caerphilly, Weston-super-Mare, Tonypandy, Pontyclun, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
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Internet | 2 days ago |
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Cardiff
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2 days ago | |
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Cardiff
|
Internet | 2 days ago |
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Cardiff
|
Internet | 3 days ago |
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Cardiff
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Wi-fi | 3 days ago |
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Newport
|
Total Blackout | 3 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Grangetown Community, Wales
Latest outage, problems and issue reports in Grangetown Community and nearby locations:
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Nörm•i•am (@storrmin571) reported from Cardiff, Wales@virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.
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Jo (@rubyrockcake111) reported from Barry, Wales@bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense
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Giggsy (@DjGiggsy) reported from Cardiff, WalesWhy is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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lowri anne williams (@lowri_anne) reported from Cardiff, Wales@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales@bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...
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OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales@btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Annette Pritchard (@touristory) reported from Barry, WalesWith no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Ryan Crocker (@crocker74) reported from Cardiff, Wales@btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Carr (@TimothyDRCarr) reported@Dredz06 @bt_uk Ditch the the smart hub 2 abs any black discs. The discs will never go faster than 200mbps. Spent months getting this confirmed. Your only option, like mine, is to fork out hundreds on a good mesh setup. Don’t waste time dealing with support.
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Martin (@martin5671) reported@iannock Same issues with @bt_uk and @OpenreachHelp - meant to have been installed 29/10/21 - network fault. Promised a fix in five days… didn’t happen, promised resolution by 21/11 didn’t happen and now told they plan to work on network on 10/12/21 - left with no broadband at all.
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Jessica Chivers (@jesschivers) reported@bt_uk hi there, one of your engineers working near my home has knocked our NOW TV phone number and broadband out (big hole in road with wires spewing everywhere 🙈). He says he can’t fix it without a job number as we’re not BT. Not helpful. Can you help?
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Matt Priaulx (@Mattbrewsbeer) reported@bt_uk Unless this is an @WeAreOpenreach thing? I don’t know. Either way, I’ve had three techs out, and none have been able to install the service because of access issues. There’s clearly a missing line of communication, and it’s resulted in nothing but headaches for me.
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🍄 (@Abiiolaaaaaa) reported@bt_uk I can get sky downstairs but I can’t get it upstairs or the additional download services .. but still not working
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Matt Priaulx (@Mattbrewsbeer) reported@bt_uk I just want a resolution. So far your temporary service has allowed me to get by, but the inability for BT to know what is needed to access the pole where their own fibre comes from, after THREE TECHS have been out, is beyond frustrating.
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Snugg (@SnuggPicBugg) reported@bt_uk Why does BT always put out misinformation on there website about there service status always ok when it's definitely not ok should be more honest with there customers if they have problems 👎
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David Barker (@cocobarker1) reported@bt_uk Please send me the bags to return your WiFi hub and Booster. I’ve called 3x now to ask and still nothing. I will not be paying your fee for non return unless you pull your finger out and send me a returns kit ASAP. Poor CS is the reason we left you, no change I see…
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Tim Carr (@TimothyDRCarr) reported@Dredz06 @bt_uk Yeah lol I have to sit in my lounge to get full speed. As soon as I connect via their so called mesh disc it drops to 170-200mbps. They admired their sales info was wrong. Fair enough but doesn’t fix the issue. Just can’t decide on what mesh to buy now.
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MRB (@MRidzBh) reported@bt_uk Hi BT thanks for replying 4 days late. I mean even sending a text and getting a “we will get back to you” never happened. #useless