BT (British Telecom)

BT (British Telecom) Outage Report in Grangetown Community, Cardiff, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Grangetown Community, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Grangetown Community and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Grangetown Community, Cardiff, Wales 06/05/2025 15:25

June 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Grangetown Community, Cardiff, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Barry, Weston-super-Mare, Newport, Caerphilly, Tonypandy, Penarth, Pontypridd and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomBarry Phone
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff E-mail
United KingdomCardiff E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Grangetown Community, Wales

Latest outage, problems and issue reports in Grangetown Community and nearby locations:

  • wils82 jamie wilson (@wils82) reported from Weston-super-Mare, England

    @bt_uk To cancel my broadband

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • touristory Annette Pritchard (@touristory) reported from Barry, Wales

    With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • Owen_Jenkss Owen (@Owen_Jenkss) reported from Risca, Wales

    @bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • rubyrockcake111 Jo (@rubyrockcake111) reported from Barry, Wales

    @bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯

  • JanineBates Janine Bates (@JanineBates) reported from Cardiff, Wales

    @bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

  • dafyddlewis82 Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TwobobTwobob2 Mike 🇮🇪💙NHS (@TwobobTwobob2) reported

    Cant help think that BTSport are trying to recreate the chemistry that Sky stumbled led on with @MicahRichards and Keane but not realising that Wio has all the charisma of chewing gum stuck on your trousers...

  • MichaelLofthou5 Michael Lofthouse (@MichaelLofthou5) reported

    @wrighty950 @btsport Even other people from media outlets who don’t support City or Arsenal have said how bad it was , I muted it , if it wasn’t for other sports BT show I would’ve sacked it off years ago same for Sky !

  • jordware Jordan Ware (@jordware) reported

    That City game this morning was the worst commentary & coverage of a game I have ever heard/seen. Need to get it sorted @btsportfootball @btsport

  • BlueMoonEng Blue Engineer (@BlueMoonEng) reported

    @mrjakehumphrey Also I’m waiting for the next time there is such an incident to see if @btsport make the same level of issue out of it?! I suspect not!

  • mcfcfanatiic Cityboiii (@mcfcfanatiic) reported

    Can’t believe how bad the commentary was on @btsportfootball @btsport today for the arsenal game.. Much prefer watching @primevideosport nowadays

  • bndouglas Brian Douglas (@bndouglas) reported from Bangor, Northern Ireland

    @bt_uk my internet has just gone down. Your phone line staff appear to have gone home, how can I get help? Yes I’ve restarted my router. Thanks

  • Edwardh18711063 Ed Hudson (@Edwardh18711063) reported

    @mrjakehumphrey He’s a ******* idiot and Peter Walton should be ****** off. Get a man that tells the truth @btsport

  • MCFCDarlo Love City & Darlo (@MCFCDarlo) reported

    @btsport Happy New Year to you all at BT Sport. So Sorry for City fooking up your start to 2022.....hope Jakes ok, poor lad looked devastated.

  • Jones_2552 Jones_2552 (@Jones_2552) reported

    @bt_uk Having already restarted the router and hub, switched off the computers and then made tea, I’ve come back to find that despite all that, the Internet is not reaching the property. The hub is outputting a signal to which I’m connected, but nothing beyond.

  • mathewhutchison Mathew Hutchison (@mathewhutchison) reported

    Damn, our new @bt_uk connection has booted me out of @FF_XIV_EN 4 times within the hour already. Never had this issue when it was through EE, seems to happen around 4-5pm each day 🥲