BT (British Telecom) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Mountain Ash come from postal codes CF45 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mountain Ash, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Mountain Ash, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Mountain Ash, Blackwood, Pontypridd, Caerphilly, Aberdare, Hengoed, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Ferndale, Bargoed, Maesteg, Ynysddu, and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Mountain Ash
|
Phone | 22 hours ago |
|
Blackwood
|
Internet | 1 day ago |
|
Pontypridd
|
Wi-fi | 8 days ago |
|
Caerphilly
|
Internet | 9 days ago |
|
Caerphilly
|
Internet | 10 days ago |
|
Pontypridd
|
Internet | 13 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Owen (@Owen_Jenkss) reported from Risca, Wales@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !
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Tyler Richards! △⃒⃘ (@TheRealTR19) reported from Pencoed, Wales@bt_uk internet is the worst thing I’ve ever experienced. Can’t handle more than 3 devices or it’ll cut out, but yet when we complain they want to charge 100 pound for someone to come out and sort it, “fibre optic” my arse, absolute rip off
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Emma Harris ♥♬ (@emmalee909) reported from Merthyr Tydfil, Wales@YouViewSupport @StrudwickM @bt_uk @itvhub @curryspcworld I forgot to say that your solution worked a charm! I noticed some privacy boxes were unticked, so I just allowed all and it worked. Thank you 😊
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Tom Neville (@TNevillee) reported from Trethomas, WalesHonestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company
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Tom Neville (@TNevillee) reported from Trethomas, WalesBT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@SteveZPU @bt_uk @OpenreachHelp As they've noticed that the neighbors are getting 20-30mb faster than we are stuck at 24mb!! It could either be a drop line issue or the connection between one of the other poles to the one we're connected to.
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ajp (@gwentvillan) reported from Newcastle Higher, Wales@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales@RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone
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Peter N (@gooner1947) reported from Blackwood, Wales@bt_uk Send me the £20! Mine has been awful lately. So so slow!
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Kieran (@kiebenson) reported from Glyn-neath, Wales@DarronDupre @WelshAmbulance @NHSDirectWales @bt_uk Thanks for your kind words. Sadly I saw many who were in the wrong place - whether they were sent there incorrectly - as I believe we were or just through poor choices. All staff were working hard and actively looking for solutions.
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Serian Ganesh (@Serian_G) reported from Merthyr Tydfil, WalesUncle offered new hub from @bt_uk turned up four days late. So after taking a day off work last week(self employed) for an engineer, there was a no show. Rebooked again for today & guess what. Another no show. Case manager supposed to ring back. Guess what, no call #poor @WhichUK
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Dave Maydew MW0DCM (@dave_maydew) reported from Tylorstown, Wales@bt_uk @OpenreachHelp cabinet, it seemed all he wanted to do was run a speed test and tell us that the line was ok and off he went! Excuse me for this as I had the same issue and it took me 2 years to get the line replaced, I'm ready to get the same done here as it seems each
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Ryan Price (@ryanprice1927) reported from Llantwit Fardre, WalesTime to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Gary Hopkins (@hop_gary) reported from Rhymney, Wales@ODDSbible @BTSportBoxing @btsport @1927Cookie wtf is this about
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Nickynackynoo (@nicnacnoopixs) reported from Trethomas, WalesSo after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change
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Tom Neville (@TNevillee) reported from Trethomas, Wales@bt_uk Your wifi is absolutely ******* shit, thanks
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ants (@helloitsants) reported@bt_uk No not yet cause I need someone to reach out, confirm it all, and sort out the cancellation of our tv service will wait for that thanks
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Steve Dusty Binns (@Dusty11Alfa) reportedHere we are again @bt_uk , landline so crackles it’s almost unusable and the internet repeatedly drops out , guess I’ll have to face the customer service phone line…..How tiresome #2021problems
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Opinion ≠ Truth (@ChoZanWan) reported@bt_uk As it it, I will keep the complaint open as I'd rather not have to open another one next month for the same issue. Thanks.
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Rally2603 (@AndrewRally) reported@btbusinesscare Just being able to login to our account would be nice. Been months waiting for this to be sorted out. I can’t get my bill and pay it like we used to because you upgraded the systems and I can’t get in anymore!
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Hakz (@Hakz38468865) reported@bt_uk are you guys going to explain why since I’ve swapped over to you 3 weeks ago I’ve had nothing but problems and constant disconnections? I thought talk talk were bad but this is something else!
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James Carrier (@vetjc) reported@TheLittleChef @bt_uk We only recently upgraded from a Heath-Robinson wireless setup because “the problem with the network in this village, is that it was installed by an idiot”, according to lovely Keith from Openreach who eventually sorted it all out.
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Heather (@heather__bye) reported@bt_uk my wifi router is flashing pink. What does this mean? Is wifi down in my area?
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Gwen Saunders Collins (@gwensaunders85) reported@bt_uk Hello, broadband down since yesterday morning, was told a new Hub would arrive today. Postman has no Hub for us today after husband changed work plans to stay at home to receive it. Poor service yet again.
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Fraser (@FWonline) reported@bt_uk Thanks for your follow-up. Problem resolved after some line testing carried out. Test must have reset something.... thanks
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Amy (@Oliviapingping) reported@bt_uk I will never ever order with them again and I think BT should cut ties, not doing your image any good. Terrible to not even have a phone number and lying about delivery dates.