BT (British Telecom) Outage Report in Mountain Ash, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mountain Ash, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mountain Ash and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Mountain Ash, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bargoed, Cardiff, Blackwood, Tonypandy, Ebbw Vale, Pontypridd, Hengoed, Merthyr Tydfil, Caerphilly, Porth, Treharris, Aberdare, Mountain Ash and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
Internet | |
| Cardiff |
Wi-fi | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Bargoed |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Mountain Ash, Wales
Latest outage, problems and issue reports in Mountain Ash and nearby locations:
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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MissESilcox
(@MissESilcox) reported
from
Cardiff, Wales
The ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Luckily I have unlimited data on my phone contract so I am using it as a hotspot with no problem.. if we connect to the hub it all dies
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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Tim ....🏴
(@timdobbsphoto) reported
from
Blaengarw, Wales
@AS0151 @bt_uk Both my S21 and ipad are on 4g and are perfect ... very fast everywhere in the house but this little hub is terrible .. its not the signal
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Julian Evans 🏴
(@julianevans11) reported
from
Cardiff, Wales
@bt_uk How about you just provide the service we’re paying for…
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Gavin Allen
(@Gavinallen) reported
from
Cardiff, Wales
@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vernon Morrissey
(@villa_vernon) reported
@bt_uk after all the bad service now my bill is wrong , I don’t want / never asked for a paper bill , Bt Infiniti not available in my area so why charge me for it 😢
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Kenny Smith
(@kenster1972) reported
@bt_uk No it was bt, didn't tell me on some betting sites, some other sites it did. I'll take a screen shot the next time! 😡😡😡😡 I haven't checked my lottery as I couldn't get numbers on. Lucky its only a tweet! You must know, BT customer service was really busy at a strange time!
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randomguy
(@76Randomguy) reported
@bt_uk hi, we have BT Sport through a Sky HD+ box. All other channels working OK but BT Sport either breaking up/pixelated or message “No Signal Being Received”. Are you aware of a problem please? Thanks!
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Dave Carrington
(@davecG60) reported
Hi @bt_uk . I asked for a transcript of my order 26/1 to be emailed, it never arrived. Now have to wait up to 2 months for a copy so I can check my order details are correct? Really ?? And why can't I just find my contract renewal date without asking for it 😒
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Sam Church #GSBOUT
(@Sammy_dodgerx) reported
@tonythemanc @btsportfootball @btsport Never in a million years is that a red card. Get a grip
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gordso
(@gordso1) reported
ill say it again for @SkySports and @btsport never ever try and put allison anywhere near edersons levels @ManCity
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p1f1
(@thankf1forthat) reported
@bt_uk my internet and land-line have been down. I was told it would be fixed two days ago and nothing has changed. Unacceptable. Tired of being given the runaround.
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Gillian Ross
(@GillianRoss) reported
Bt_uk landline not working
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Trevor Lambert #SaveTheBBC
(@TrevorMLambert) reported
@haggisdave @bt_uk They talk you into Halo and then tell you you need WiFi boosters for an extra tenner a month. Always trying to sell up on the promise it will fix issues. Shysters.
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🍍🦕 AJ Harland. 🥁😇
(@iHarlandos) reported
Honestly @bt_uk why is #Paula not able to eat her sandwich lunch? Seriously, let’s help her out. Lunch breaks v important, regardless how bad your broadband is.