BT (British Telecom) Outage Report in Dunfermline, Fife, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dunfermline come from postal codes KY11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Livingston and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
-
Gill Main
(@gillamain) reported
from
Glenrothes, Scotland
@bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.
-
Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
-
Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
-
Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
-
LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
-
Gill Main
(@gillamain) reported
from
Glenrothes, Scotland
@bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.
-
Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
-
Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
-
Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
-
Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
-
Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
-
Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@bt_uk hi - lightning storm last night appears to have killed my modem. Can you let me know how I can arrange a replacement? Your online chat service is sending me in a loop of frustration. Thanks.
-
Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
-
Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
-
Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
-
Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
-
Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
-
Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
-
Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
-
British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Karolina Matusik
(@stopchewingthat) reported
@bt_uk @OpenreachHelp at one point in my life I’d like to see you care for that one customer and help fix damaged cables so that my work & home life gets back to normal. No help, no updates, no understanding, no idea when we are back online. I’m fed up! You are the worst!!!!
-
SMRP
(@shanpite) reported
Nice to see @bt_uk grossly overcharging an 82-year-old with dementia for basic services and refusing to back down on it. Stay classy...
-
David Standard
(@DaveStandard) reported
@bt_uk Was sent a new Smart Hub2 - I bought a new Netgear switch in case it was that, but problem persists and by the looks of the community boards - I am not the only one
-
Lulu Pine
(@Lulu_Pine) reported
@jepine1 @bt_uk This is beyond appalling, how is anyone supposed to successfully work from home with this level of service. Unbelievable that a company like BT are unable to keep to promises & rectify this problem they created in a timely manner.
-
Ruth Davies
(@RuthieD10) reported
@bt_uk Hi, same problem as yesterday this evening. Why is my internet going down in the evenings? This is not right
-
Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@vmbusiness are nothing short of useless. No broadband since Friday and no explanation. It’s a frequent issue with this company. Looking for alternative reliable business broadband & phone supply. @bt_uk , can you help?
-
charley 🌈
(@_charleycook) reported
@jepine1 @bt_uk @bt_uk plz reply to the poor guy
-
Helen_buzz
(@Helen_buzz) reported
@bt_uk Yes .. rude unhelpful wouldn’t give his name and also refused to do what was required .. not the service I expect from you guys , and sure not what you expect from one of your contractors . South Woodford job ref
-
Sophiee
(@skwilby) reported
My family has received absolutely appalling customer service from @bt_uk. In the wake of a loss of our loved one, this has been an added upset and stress which has cost us a lot of time and is yet to be resolved. I’ve never been so disappointed in a company.
-
Darren
(@daz_jowsey) reported
@bt_uk I recently had a problem with my WiFi and you told me to disconnect one of the cables that went to the modem part. This worked, however for the last month or so, my Internet is constantly disconnecting, several times a day, most days. Is there anything you can do?