BT (British Telecom) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH4, EH12 and EH16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, Tranent and Broxburn.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
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| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Gregg Aston
(@baldy100) reported
from
Gorebridge, Scotland
@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Paul Greig
(@paulgreig6) reported
from
East Calder, Scotland
@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Fergus
(@fergusboden) reported
from
Edinburgh, Scotland
Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Robson
(@GFX2001) reported
@bt_uk I am confused why a problem that BT caused which means I have no phone or broadband requires me to wait 72 hours before contacting BT again to start to get this resolved? Some rubbish able the status of an account can't be changed for 72 hours after previous charge?
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☆~becca ~★🌹
(@rainbowz85) reported
@bt_uk really disappointed with the way I have just been spoken to when I rang up to cancel my broadband, I dont expect to be interrogated. I think your staff need to learn some customer service!!!
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Anne De'Ath
(@AnneDeAth) reported
@bt_uk This seems to be a problem affecting the Harrow area generally.
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Susie Roberts 💙
(@susiesooze) reported
@bt_uk @bt_uk Good afternoon. I pay my bill by monthly direct debit. My account was in debit on my last quarterly bill so I paid the outstanding amount by bank transfer a few days ago to keep my payments at the same amount. This is still not showing online. Can you help? Thanks
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Susie Roberts 💙
(@susiesooze) reported
@bt_uk Good afternoon. I pay my bill by monthly direct debit. My account was in debit on my last quarterly bill so I paid the outstanding amount by bank transfer a few days ago to keep my payments at the same amount. This is still not showing online. Can you help? Thank you
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Zak Hussain
(@zakh1) reported
@bt_uk Still no internet after 15 days, 4 engineer visits, 3 BT hubs and countless calls to “Technical” support saying to reset the modem. #poorservice should’ve gone with @virginmedia
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Sel's Back to Slay💜
(@usmanselen) reported
@TheEnemiesPE3 because its by BTSport not WWE. WWE would never do it xd.
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Amy
(@AmyKNewport) reported
@bt_uk If the internet is down will you pay for the mobile data that has to be used? The football is on...
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Jen samuel
(@Jensamuel2) reported
@bt_uk You guys didn’t help. All all. Just patronizing. Honestly please choose any other broadband. I recommend #Orangebroadband not #btbroadband
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Alex Tunnicliffe
(@iowrunningmum) reported
@bt_uk No that’s our problem.. zero and it’s a real inconvenience. @UKAirband seem to think they can do it so why not @bt_uk … rubbish for the 21st century and to bodge repair the line is just shoddy