BT (British Telecom) Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Edinburgh come from postal codes EH6, EH9, EH3, EH7, EH1 and EH10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Tranent, Penicuik, Dunfermline, Musselburgh, Kirkcaldy, Prestonpans and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
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| Edinburgh |
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| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Tranent |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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boswelltoday
(@SandmanEdi) reported
from
Edinburgh, Scotland
@jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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Keith Duncan
(@Keithduncan47) reported
from
Edinburgh, Scotland
@bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Bob Allen
(@Nellabob) reported
from
Aberdour, Scotland
@btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....
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Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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Gabhainn 🏴
(@gavsuave) reported
from
Dunfermline, Scotland
How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.
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Colin Lundie
(@gongthegoalie) reported
from
Edinburgh, Scotland
@btsport it’s actually btsport 1 that I have the problem on.
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Clemfandango 🏴🏳️🌈🏳️⚧️
(@intergeri) reported
from
Edinburgh, Scotland
@mitchmi09009371 @bt_uk Kane's penalty against Denmark was pretty **** as well yet he didn't get the backlash these players got.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GT
(@topboylfc) reported
@bt_uk Ethernet cable! I am playing online multiplayer and I haven’t lost connection once! Even playing on my #Ipad the signal is sound I haven’t had any lagging or anything so what else could cause it do ya know?
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🄵🅁🄴🄴🄴🅉🄾
(@freezinwolf) reported
@TomDGreen @btsport Before I'd even turned the TV on I got a message from (neutral) mate, who said "who ******** is this woman on BT sport". Whilst watching it, my wife, who isn't a football fan commented a number of times that "this woman is awful". Jacqui O defending a woman on comms- shocker!
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DankestGull
(@DankSeagull) reported
@bt_uk fix my internet
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Jake Martin
(@jake_martin1995) reported
@reason2485 @bt_uk Had mine since start of January, had no loss of connection or anything and no issues with download speed
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Claire Simpson
(@Claire_Simpsonn) reported
@bt_uk Yeah big help that was.. no fault but our internet box was flashing purple, orange, green and blue..
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Peadar MacÍomhair
(@bigpete1974) reported
@bt_uk @bigbirdy91 Bit slow there lads...the issue was 6 hours ago 🙄
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Paul Sloan
(@paulsloan26) reported
@btsport @btsportfootball did you know Wolves were playing in that game tonight? The worst pre and post match analysis I've seen! And the commentary was even worse! What do we pay for?? @primevideosport setup so much better! 👌🏻
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wayne harrison
(@goldback) reported
from
Wednesfield, England
@btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho
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Paul Allen-Alvarez
(@PabloAlAl) reported
@bt_uk I have been without a working line for a month whilst dealing with a bereavement BT have shown no compassion & have palmed their lack of customer service off & not bothered to even attempt at making an excuse for their SHODDY SERVICE!
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DankestGull
(@DankSeagull) reported
@rob_sims1982 @bt_uk Yeah mate these ***** will rob you blind and lie to you. The utter shite these guys have been providing us is atrocious. Can’t even watch Tiktok whilst taking a **** without it buffering.