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BT (British Telecom) outages and service status in Edinburgh, Scotland

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 17, 9:46 AM GMT+1.
  • 63% Internet (63%)
  • 13% E-mail (13%)
  • 13% Wi-fi (13%)
  • 13% Phone (13%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 and EH6 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Internet 3 days ago
Edinburgh Phone 5 days ago
Dunfermline Internet 10 days ago
Edinburgh Internet 14 days ago
Edinburgh E-mail 15 days ago
Edinburgh Internet 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • TheCocoAnarchy
    Colin Norman Wright (@TheCocoAnarchy) reported from Edinburgh, Scotland

    Hey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!

  • MikeyInglis
    Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • Ashie_Moto
    Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • shwadywaddyday
    Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • shelly8111
    Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, Scotland

    That sucks! I won’t be watching then as don’t have @btsport 😕

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • Neuraldance
    Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • _SmithChris
    Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported from Kirkcaldy, Scotland

    Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one

  • Stegadoris
    Steven Grant (@Stegadoris) reported from Edinburgh, Scotland

    @bt_uk No, I haven't. Can you provide their details? There isn't an issue with the phone lines but the recent wind up here in Edinburgh has the branches bashing of the lines, so it's only a matter of time before the branches snap the wires, hence I'm trying to take preventive measures.

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • chunkymcfatso
    Scott Crawford (@chunkymcfatso) reported from Broxburn, Scotland

    @btsport your coverage, excusing and support of Vunipola today was a disgrace. But hey, sports first, eh and let's ignore the rest.

  • phildalgleish
    phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • Gillian1971
    Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland

    @bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again

  • gongthegoalie
    Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • PrettyDemented
    Shell 🏳️‍🌈 (@PrettyDemented) reported from Dalgety Bay, Scotland

    @bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?

  • intergeri
    Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Roddysmith12 @mitchmi09009371 @bt_uk On a rebound. Doesn't take away the fact it was a **** penalty.

  • Toolbag4
    Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

  • mertisbrilliant
    Mert (@mertisbrilliant) reported

    @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

  • SultryNephalem
    𝓛𝓸𝓻𝓮𝓵𝓵𝓪 (@SultryNephalem) reported

    @bt_uk I wouldn't be leaving if you had sorted my tech issues over the last 2 years. I find it very coincidental that I am switching and I have my problems turned up to 11! And my cancellation fee is MORE than I was quoted the day I was looking at leaving!

  • TomChap
    Tom Chapman 🐀 (@TomChap) reported

    @bt_uk I recently left BT broadband in March. Is it ok for me to cancel the DirectDebit?

  • Baggieboy1888
    Steve George (@Baggieboy1888) reported

    @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

  • scottie_game
    Scott Game (@scottie_game) reported

    @bt_uk is there currently an issue with broadband in MK7 8HF?

  • GalanthusA
    Chris (Christina) (@GalanthusA) reported

    @bt_uk As yet again the email service is faulty and not available for some time isn't it about time a rebate was given to your customers for not being provided with the service they pay for?

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

  • wearesiam
    "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported

    @jonboy_103 @bt_uk And not a word from them appalling service

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk Why don’t you just fix your website?