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BT (British Telecom) outages and service status in Edinburgh, Scotland

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • 60% Internet (60%)
  • 10% Total Blackout (10%)
  • 10% Wi-fi (10%)
  • 10% TV (10%)
  • 10% Phone (10%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 and EH14 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Internet 7 days ago
Dunfermline Wi-fi 12 days ago
Edinburgh Internet 13 days ago
Edinburgh Phone 14 days ago
Edinburgh TV 17 days ago
Edinburgh Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • shwadywaddyday
    Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • chrisdonia
    Chris Scott (@chrisdonia) reported from Edinburgh, Scotland

    @FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕

  • RossM3110
    Ross (@RossM3110) reported from Kirkcaldy, Scotland

    @tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • intergeri
    Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @mitchmi09009371 @bt_uk Kane's penalty against Denmark was pretty **** as well yet he didn't get the backlash these players got.

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • SandmanEdi
    boswelltoday (@SandmanEdi) reported from Edinburgh, Scotland

    @jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.

  • richardriddell
    richard riddell (@richardriddell) reported from Newtongrange, Scotland

    C'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless

  • shelly8111
    Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, Scotland

    That sucks! I won’t be watching then as don’t have @btsport 😕

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • Neuraldance
    Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • EdiDisgraces
    Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, Scotland

    @EdinReporter There are some horrors in Leith that could do with being removed before new expensive paving goes down @BTCare could show it cares…

  • TheCocoAnarchy
    Colin Norman Wright (@TheCocoAnarchy) reported from Edinburgh, Scotland

    Hey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.

  • PEJ13
    Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • jules878
    Julia Palmer (@jules878) reported from Edinburgh, Scotland

    Edinburgh calling! Is @bt_uk Internet down?

  • Toolbag4
    Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • intergeri
    Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Roddysmith12 @mitchmi09009371 @bt_uk ****, you can't even think of an original insult. Is it just too much for your 2 brain cells to cope with? Watch you don't have an aneurysm.

  • MrsRouthJones
    Lesley Routh-Jones (@MrsRouthJones) reported from Edinburgh, Scotland

    @bt_uk we have just received a call from your “technical department” from number 01798 877386 who say we have issues with our broadband - I asked for further details from them about our account and the line went dead - I assume this is a spam call as that number doesn’t connect

  • janey656
    Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • Ox13SCO
    BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • snfpays
    SNF PAYS (@snfpays) reported

    **** BT. Bunch of *****. ****** me around since minute one. Still ******* me around now. No ******* customer support. Bunch of *****. @bt_uk what’s your ******* resolution? Taking my money and not providing me the WiFi. Come on ********* I’m waiting for your reply. @bt_uk

  • Rosiecat2
    Angry Bird Flies 💙 (@Rosiecat2) reported

    @btbusinesscare Hi I followed that link but there is no way at all to report my problem. MS 365 is not even listed. I need the product key (which we are paying you for!) to keep the program active. Please send me a number for someone I can speak to.

  • carolbe33933864
    carol bell (@carolbe33933864) reported

    @btbusinesscare hi just to let you know I've been hanging on trying to get help with new handsets that were meant to be activated 23/12. We are a small tailoring business and our customers are telling us verbally our number isn't working. I've been waiting for more than 35 mins.

  • jaye_lass
    🐕📚 (@jaye_lass) reported

    @bt_uk an engineer visited and said there were no issues in my property but confirmed external issues causing slow connection and frequent connection drops. Escalated to open reach. Heard nothing since and job says closed on MyBT. Will I be refunded for ongoing poor connection?

  • HounslowParking
    Asif Rana (@HounslowParking) reported

    @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.

  • SianyRum
    Sian Rumble (@SianyRum) reported

    @btbusinesscare I am so disappointed with the lack of service I have received. We moved premises on 31/07/25 and to date still no broadband or landline. Disgusting, and you are still charging me monthly which should have been refunded. Your admin is disgraceful also.

  • paulineinessex
    Pauline 🔴⚪️🏆🙌🏻🙌🏻🤸‍♂️🤸‍♂️ (@paulineinessex) reported

    @garynicholls945 I do but this is the first time I have never been able to watch on tv since they took over btsport

  • RAE7S_
    La Pioche 🇵🇸 (@RAE7S_) reported

    @btbusinesscare BT got the worst customer service team, nothing but pure incompetence. I can’t wait to leave

  • zahidk
    Zahid K (@zahidk) reported

    @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

  • stevie_blair
    Stephen Blair (@stevie_blair) reported

    @bt_uk Can’t get through to anyone that’s the problem