BT (British Telecom) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH10, EH4, EH5, EH12 and EH3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Broxburn and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Gregg Aston
(@baldy100) reported
from
Gorebridge, Scotland
@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Janice Matthews
(@ulhasin) reported
@bt_uk Thank you BT, fixed my problem in less than 15mins....👍👍👍
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Dominic Strong
(@EgyptianKing00) reported
@bt_uk hi guys, I have a Gfast package and I was wondering would I be able to change it for a slower package? I’m having problems with Gfast as the cabinets too far away and want a VDSL package
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Del livingstone
(@Del_Livingstone) reported
@bt_uk internet outages in Clydebank g81 ? Any idea of what the issue is 🤔
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Paul Green.
(@PaulGreenTPB) reported
@bt_uk @OpenreachHelp I have had plenty reasons to complain about service given but today I must applaud the two engineers. Told us about interruption to net yesterday, arrived in time frame today and carried our work again within time frame. Excellent service.
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Dr Rosemary Hannah
(@dodgyvictorians) reported
@bt_uk Yes we have. It seems our problem with Wi-Fi calling is currently common. It’s the second time in less than three weeks.
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marcus pip
(@msp_mr_) reported
@bt_uk Well over 2 weeks without Internet or phone and 7 missed repair deadlines... seems someone has broken the Internet
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Dr Rosemary Hannah
(@dodgyvictorians) reported
@bt_uk why is Wi-Fi calling down AGAIN? No I’m not paying premium numbers to find out. No it isn’t an internet problem everything else is working.
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Stephanie Appleton
(@stefappl) reported
@bt_uk why are you removing my plug in landline? I have next to no phone signal where I live and by moving over to “Digital Voice” I will be left with no phone in the event of a power cut
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Francesca Collins
(@FNWilson2019) reported
@bt_uk is there an issue in Birmingham our lines have been down for over an hour
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Ibrox its different baby
(@Wullie28239214) reported
@btsport why are u showing West Ham all day from 12pm until 7pm then at 7 you have the final on the road to the final was rangers it makes no sense showing all West Ham games until the semi to them show rangers in the final pretty poor tbh Id understand if West Ham were finalists