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BT (British Telecom)

BT (British Telecom) outages and service status in Edinburgh, Scotland

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH14 and EH4 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Bonnyrigg, Tranent, and Broxburn.

CityProblem TypeReport Time
Edinburgh Phone 2 days ago
Edinburgh TV 4 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 7 days ago
Edinburgh Internet 11 days ago
Edinburgh Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • DarkblueDad
    Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • baldy100
    Gregg Aston (@baldy100) reported from Gorebridge, Scotland

    @bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • FrancesSincla12
    Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • gawrjuhs
    [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • No7Nurgle
    Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • Shafacakes1
    Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • taylor354
    Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • hazystew
    Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • Neuraldance
    Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • chrishighcock
    Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sharliesangel
    IAMSHARLIEANNE (@sharliesangel) reported

    @bt_uk I have been in contact with you about an issue on and off for monwths. It still hasn't been resolved and I am getting very angry. I was told my online chat my complaint has been submitted but the reference they gave me doesn't work. When I try to complain online it won't..

  • OranGallagher3
    Oran Gallagher (@OranGallagher3) reported

    @btsport hi, how can I watch ufc 257 in ROI, if I’m not a Sky Tv or BT customer? I just want to pay the pay per view price

  • goldstone3
    LifeOfANonLeagueOfficial (@goldstone3) reported

    @SkySports The law is a farce, but the ref was right by the law. To have @rioferdy5 telling millions of viewers on @btsport that the ref made a 'terrible decision' only fuels the hate towards match officials at all levels.

  • othermixed
    othermixed (@othermixed) reported

    Made the incredibly stupid mistake of trying to switch broadband to @bt_uk and now they're trying to sell me a crappier connection for more money after cutting me off from previous supplier so am without internet for 2 weeks if I don't go with them

  • LeanneSmith29
    Leanne Smith (@LeanneSmith29) reported

    @bt_uk I was due a call a manager this morning from two managers and I haven’t heard, this isn’t the first time it has happened. It’s disgusting customer service.

  • Olivrrpb
    Oliver (@Olivrrpb) reported

    @BTCare internet down in Leeds... any updates?

  • jesmarwaha
    Jes Marwaha (@jesmarwaha) reported

    @bt_uk I understand, however I believe when you guys eventually get PS5 stock in again, I would need to be an existing customer to purchase? This is where I am confused because the two accounts aren't linked in anyway

  • sharliesangel
    IAMSHARLIEANNE (@sharliesangel) reported

    @bt_uk submit and tells me I have missing information. You block my email account and it is entirely your fault and yet I can't access my emails and nobody wants to help. How can you get away with such awful Customer Service. Also, whilst ranting you need to ....

  • sharpey1983
    Ian Sharpe (@sharpey1983) reported

    @SkyHelpTeam @bt_uk The boxes don't have to even be turned on, just in standby and connected to the local network.

  • lochs_and_glens
    lochsandglens (@lochs_and_glens) reported

    @MarcAllera @bt_uk BT has done absolutely nothing to help me.