BT (British Telecom) Outage Report in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH16 and EH6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
||
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Graham Brown
(@grahambrown1875) reported
from
Penicuik, Scotland
Anyone else's @btsport cut out regularly when watching online? It's awful🤬
-
Shell 🏳️🌈
(@PrettyDemented) reported
from
Dalgety Bay, Scotland
@bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?
-
Clemfandango 🏴🏳️🌈🏳️⚧️
(@intergeri) reported
from
Edinburgh, Scotland
@GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??
-
Chris Scott
(@chrisdonia) reported
from
Edinburgh, Scotland
@FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕
-
Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
Have been trying to get broadband sorted since we moved over a MONTH ago and between the innumerable errors made by @bt_uk and apparent issues with Openreach's systems I am at my wits end...how do you not inform the provider / the customer if you aren't going to turn up?!!
-
Steven Grant
(@Stegadoris) reported
from
Edinburgh, Scotland
@bt_uk No, I haven't. Can you provide their details? There isn't an issue with the phone lines but the recent wind up here in Edinburgh has the branches bashing of the lines, so it's only a matter of time before the branches snap the wires, hence I'm trying to take preventive measures.
-
Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!
-
Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.
-
Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
Hello. Is there a problem with @bt_uk email? I can't access. Very inconvenient. #BTEmail #Down?
-
Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.
-
Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
Edinburgh calling! Is @bt_uk Internet down?
-
Colin Norman Wright
(@TheCocoAnarchy) reported
from
Edinburgh, Scotland
Hey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.
-
richard riddell
(@richardriddell) reported
from
Newtongrange, Scotland
C'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless
-
Darren Hush
(@daztynecastle) reported
from
Broxburn, Scotland
@bt_uk you were supposed to send out an 4g mobile hub but got an email saying it has not been sent! I have not had internet now for nearly a week please help!!
-
Edinburgh’s Disgraces
(@EdiDisgraces) reported
from
Edinburgh, Scotland
@EdinReporter There are some horrors in Leith that could do with being removed before new expensive paving goes down @BTCare could show it cares…
-
Clemfandango 🏴🏳️🌈🏳️⚧️
(@intergeri) reported
from
Edinburgh, Scotland
@knackersakki @mitchmi09009371 @bt_uk So I've had replies saying he got lots of critisism and others saying he got none as all that mattered was that he scored. How badly he took the penalty has no bearing on anything. Comes across like there's a section of fans who don't support the team unless they're winning.
-
Katerina
(@Katerinaaah) reported
from
Edinburgh, Scotland
@bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?
-
Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved
-
Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐
(@_SmithChris) reported
from
Kirkcaldy, Scotland
Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one
-
Gabhainn 🏴
(@gavsuave) reported
from
Dunfermline, Scotland
@btsport cancel coverage of game at ibrox tonight!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Dino
(@roastedcacti) reported
@bt_uk hello, can you help me out with bt mobile! I have a sim with you and it is suppose to be 5G but I am not able to pick up any 5G and I have checked there is a 5G service in my area. Thanks
-
Rhiannon Taylor Esq. 3.5% #Resist
(@areteedee2) reported
@bt_uk Unfortunately this doesn't help when the customer care people refuse to help and get rather rude and abrasive after you cut an elderly woman off in the middle of a pandemic.
-
Gareth Reid
(@garethreid98) reported
@bt_uk just on phone with CS for 81minutes with no resolution. I had ‘upgraded’ from phone to phone and broadband in December. Open reach did not show on 08/12 and then again on 05/01. Two months later and I’m told someone will ring in two weeks to arrange. Already paid 3 months!
-
Kieran Hooper
(@KieHooper) reported
@bt_uk Its the worst service I’ve ever had. Have had a complain open pretty much since early last year and then they randomly closed it without talking to me. I’ve since reopened it and now it’s just being ignored. The customer service is almost as bad as the broadband itself!
-
PaulM💙
(@Running_badger) reported
This commentary from (I think) Peter Brackley is so tiring, adding a accented flourish to the foreign players names- but only when he remembers and never consistently. So affected. So shite. #BURMCI #btsport
-
Glyn Evans
(@photosbyglyn) reported
@bt_uk Hello, I renewed my contract to a cheaper plan but got an email saying my DD was unchanged. Did online chat and was told my DD would be cheaper, but it is still showing the old amount. Not trusting the none English support person I tried to amend DD online but still not correct £
-
• Sam • 💙
(@FineAndSamD) reported
@bt_uk @Maxine40Wright This is @marksandspencer - I suspect that your poor nan was struggling to use their ridiculous phone system that ends you round in circles. My order is wrong and 7 minutes later it thinks I'm calling about recruitment. This is a disgrace. I'd say email them, but you can't.
-
Michael Prosser-Bell
(@ProsserBell) reported
@bt_uk so I'm 69 days without service and no further forward at all, everyone that I've spoken to said yeah we will get back in touch never do, so far two complaints raised regarding this and no call backs again the saga continues #fedup
-
justinewebster
(@jtwbailey) reported
@Loraine02407982 @bt_uk Wow Lorraine same issue here - 3rd missed appointment today.
-
Matt Green
(@Green_Dog74) reported
@btsport who ******** is Lucy Ward??? Have you hired her because she’s expert at not playing in front of a crowd??? Fuming - mute button is going to take some use tonight