BT (British Telecom) Outage Report in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Bonnyrigg, Tranent, and Broxburn.

City	Problem Type	Report Time
Edinburgh	Internet	1 day ago
Edinburgh	Internet	3 days ago
Edinburgh	Internet	7 days ago
Edinburgh	Internet	10 days ago
Kirkcaldy	Total Blackout	11 days ago
Edinburgh	Internet	15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported 2 minutes ago from Kirkcaldy, Scotland

  Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one

• 
  Richard Peat  (@RTPeat) reported 2 minutes ago from Kinghorn, Scotland

  @OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!

• 
  Edinburgh’s Disgraces (@EdiDisgraces) reported 6 minutes ago from Edinburgh, Scotland

  @EdinReporter There are some horrors in Leith that could do with being removed before new expensive paving goes down @BTCare could show it cares…

• 
  Julia Palmer (@jules878) reported 7 minutes ago from Edinburgh, Scotland

  Hello. Is there a problem with @bt_uk email? I can't access. Very inconvenient. #BTEmail #Down?

• 
  Julia Palmer (@jules878) reported 8 minutes ago from Edinburgh, Scotland

  Edinburgh calling! Is @bt_uk Internet down?

• 
  Darren Hush (@daztynecastle) reported 13 minutes ago from Broxburn, Scotland

  @bt_uk you were supposed to send out an 4g mobile hub but got an email saying it has not been sent! I have not had internet now for nearly a week please help!!

• 
  Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported 18 minutes ago from Edinburgh, Scotland

  @btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved

• 
  Chris Scott (@chrisdonia) reported 19 minutes ago from Edinburgh, Scotland

  @FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕

• 
  Shell 🏳️‍🌈 (@PrettyDemented) reported 20 minutes ago from Dalgety Bay, Scotland

  @bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?

• 
  Kari McBurnie (@kari_mcburnie) reported 20 minutes ago from Dunfermline, Scotland

  @btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.

• 
  Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported 36 minutes ago from Dunfermline, Scotland

  @btsport cancel coverage of game at ibrox tonight!

• 
  Richard Peat  (@RTPeat) reported 36 minutes ago from Kinghorn, Scotland

  @bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.

• 
  Katerina (@Katerinaaah) reported 37 minutes ago from Edinburgh, Scotland

  @bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?

• 
  Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported 38 minutes ago from Edinburgh, Scotland

  @knackersakki @mitchmi09009371 @bt_uk So I've had replies saying he got lots of critisism and others saying he got none as all that mattered was that he scored. How badly he took the penalty has no bearing on anything. Comes across like there's a section of fans who don't support the team unless they're winning.

• 
  Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported 41 minutes ago from Edinburgh, Scotland

  @GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??

• 
  Graham Brown (@grahambrown1875) reported 44 minutes ago from Penicuik, Scotland

  Anyone else's @btsport cut out regularly when watching online? It's awful🤬

• 
  richard riddell (@richardriddell) reported 47 minutes ago from Newtongrange, Scotland

  C'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless

• 
  Colin Norman Wright (@TheCocoAnarchy) reported 53 minutes ago from Edinburgh, Scotland

  Hey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.

• 
  Steven Grant (@Stegadoris) reported 54 minutes ago from Edinburgh, Scotland

  @bt_uk No, I haven't. Can you provide their details? There isn't an issue with the phone lines but the recent wind up here in Edinburgh has the branches bashing of the lines, so it's only a matter of time before the branches snap the wires, hence I'm trying to take preventive measures.

• 
  Avantika (@maryjanesdesk) reported 56 minutes ago from Edinburgh, Scotland

  Have been trying to get broadband sorted since we moved over a MONTH ago and between the innumerable errors made by @bt_uk and apparent issues with Openreach's systems I am at my wits end...how do you not inform the provider / the customer if you aren't going to turn up?!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bureau Eight (@BureauEight) reported 9 minutes ago

  @bt_uk I’m just about to change to Airband because my service is crap…live in a small cottage and no longer have service I’m upstairs…keep running out of data on my phone because the broadband chucks me off

• 
  vfx.zeal (@VfxZeal) reported 9 minutes ago

  @bt_uk i have had the same issue in August with my router flashing purple. And now again, 4th October, again even with the replacement router it has started to flash purple again? What is this? I’ve contacted the technical support team, they said an engineer was meant to get it

• 
  stuart webb (@stuwebb72) reported 14 minutes ago

  @btbusinesscare Ironically, that’s what I asked for several times, including speaking to a supervisor but was told he had to buy himself…. I’ll help him again to raise a complaint this time

• 
  Craig Allen. (@craigallen_25) reported 14 minutes ago

  @bt_uk Finally received a call, failed to fix fault and told it was the router so sent new router. This didn’t work so contacted BT again and as I said it was not the router. So an engineer has to come but first avail appt not until 15th! Not good.

• 
  Lisa (@L1sa130466) reported 15 minutes ago

  @bt_uk our BT Box is not working according to Freeview from your trouble shoot section. Our broadband quality is poor also. Been like this for 4 weeks. I can't get through on phone. Can I cancel my contract with you

• 
  Tracey B (@Quizzie) reported 20 minutes ago

  @prbreez @MLB The UK ESPN website is not showing MLB. I paid for the year on MLBtv and it stated postseason was included up until a day or so ago. Previous years I could watch postseason even with MLB's deal with BTSport who shows baseball in the UK. They didn't blackout the main season.

• 
  Spenk (@Penkhurst) reported 24 minutes ago

  @bt_uk My service in Bognar Regis has gone down within the last 40 minutes. Fix this please.

• 
  Dale Aitkenhead (@DaleAitkenhead) reported 24 minutes ago

  @bt_uk They rang (Aiden) they can’t fix the fault and advise I have to have a new number !! I’ve had the same number for 11 years & all my service providers have it as well as parents. It’s ludicrous tbh …. So much updating to do and we’re bound to forget someone.

• 
  LEEF_96 (@Leef96) reported 35 minutes ago

  @bt_uk fix your **** internet

• 
  Matchoowly (@matchoowly) reported 37 minutes ago

  @bt_uk Frustrating? It's been off for over a week guys. Then to get a message saying its fixed, when it's not, is poor expectation setting. Not your fault. Its the tools your company provides to its staff and how it treats them. Affects customers like this. It's really bad 😬