BT (British Telecom)

BT (British Telecom) Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH12, EH16, EH3 and EH6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Edinburgh, Scotland 03/07/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (7%)

    Phone (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, Tranent and Broxburn.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!

  • Nellabob Bob Allen (@Nellabob) reported from Aberdour, Scotland

    @btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Roddysmith12 @mitchmi09009371 @bt_uk On a rebound. Doesn't take away the fact it was a **** penalty.

  • Andymitch79 Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

  • daztynecastle Darren Hush (@daztynecastle) reported from Broxburn, Scotland

    @bt_uk you were supposed to send out an 4g mobile hub but got an email saying it has not been sent! I have not had internet now for nearly a week please help!!

  • SandmanEdi boswelltoday (@SandmanEdi) reported from Edinburgh, Scotland

    @jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??

  • ambermhammond Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Bobfryer5 @mitchmi09009371 @bt_uk He scored on the rebound. If he hadn't you'd all be talking about his **** penalty. My word, you idiots are thick.

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • gongthegoalie Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Roddysmith12 @mitchmi09009371 @bt_uk ****, you can't even think of an original insult. Is it just too much for your 2 brain cells to cope with? Watch you don't have an aneurysm.

  • Keithduncan47 Keith Duncan (@Keithduncan47) reported from Edinburgh, Scotland

    @bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @knackersakki @mitchmi09009371 @bt_uk So I've had replies saying he got lots of critisism and others saying he got none as all that mattered was that he scored. How badly he took the penalty has no bearing on anything. Comes across like there's a section of fans who don't support the team unless they're winning.

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    @btsport cancel coverage of game at ibrox tonight!

  • _SmithChris Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported from Kirkcaldy, Scotland

    Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @mitchmi09009371 @bt_uk Kane's penalty against Denmark was pretty **** as well yet he didn't get the backlash these players got.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JiaTrajan Trajan jia (@JiaTrajan) reported

    @thewolstencroft @bt_uk meet the same issue. and infinity security check from one staff to another ......

  • mickmuldoon 🎄 Mick Muldoon🎄 (@mickmuldoon) reported

    Thanks @eir, my @PrimeVideo has ended. This was a replacement for @btsport leaving. So how much will my bill go down?

  • Forever_Everton Justin Faulkner (@Forever_Everton) reported

    @HLTCO Awful pundits, it’s clear they know absolutely nothing, @btsport must do better than employing these clowns... better more respected ex players out there!

  • JiaTrajan Trajan jia (@JiaTrajan) reported

    @bt_uk I contact. thanks but it just same kind of useless staff help you walk with circles!

  • sx2stephy sx2stephy (@sx2stephy) reported

    @bt_uk moving home in 3 weeks, how soon is too soon to set up internet? i am not a current customer #help

  • markexley Mark Exley (@markexley) reported

    @SkyHelpTeam As I thought @SkyHelpTeam I called - no help, no understanding, no responsibility. Utterly useless. Thanks for nothing. @bt_uk what broadband and TV deals do you have right now?

  • emmacater Emma Cater (@emmacater) reported

    @OpenreachHelp Hi. I've had an engineer visit the property last week and installed the fibre to the property. The modem has green lights and @bt_uk has sent a router however I've been told the activation date won't be till January. I've been waiting since 4th December. Please help.

  • m_a_r_t_j_n young martin 🇪🇺 (@m_a_r_t_j_n) reported from Hastings, England

    Massive thanks and respect to the two @bt_uk engineers who braved horrible weather to finally get my phone line installed this morning. They were great. Now the wait for broadband activation.

  • Carmag12 Caroline ☘ (@Carmag12) reported

    @SamsungHelpUK Have you had any issues with the latest update in relation to BT email accounts? My entire inbox has been deleted from the server. @bt_uk are blaming a 'device' for this.

  • JiaTrajan Trajan jia (@JiaTrajan) reported

    @bt_uk hi. the 6th day I should have WiFi. but you staff still talk trash with me. no one really try to help other but make trouble for others. perfect like what happened in this country!