BT (British Telecom) outages and service status in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kirkcaldy, Edinburgh, and Dunfermline.

City	Problem Type	Report Time
Kirkcaldy	Wi-fi	2 hours ago
Edinburgh	Internet	1 day ago
Edinburgh	Internet	1 day ago
Edinburgh	Internet	4 days ago
Edinburgh	Wi-fi	8 days ago
Edinburgh	E-mail	10 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  Karen A Galloway (@karenagalloway) reported 3 minutes ago from Edinburgh, Scotland

  @bt_uk internet still playing up. Send help !

• 
  Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported 4 minutes ago from Edinburgh, Scotland

  @mitchmi09009371 @bt_uk Kane's penalty against Denmark was pretty **** as well yet he didn't get the backlash these players got.

• 
  Ashley Louise (@Ashie_Moto) reported 5 minutes ago from Edinburgh, Scotland

  @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

• 
  Karen A Galloway (@karenagalloway) reported 9 minutes ago from Edinburgh, Scotland

  @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

• 
  David Tanner (@DavidTannerTV) reported 11 minutes ago from Edinburgh, Scotland

  @JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!

• 
  Moira Johnstone (@celticghirlmo) reported 12 minutes ago from Edinburgh, Scotland

  @bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬

• 
  Kari McBurnie (@kari_mcburnie) reported 16 minutes ago from Dunfermline, Scotland

  @btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.

• 
  Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported 22 minutes ago from Edinburgh, Scotland

  @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

• 
  Marky ™ (@MrSifter_) reported 22 minutes ago from Edinburgh, Scotland

  @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

• 
  Katerina (@Katerinaaah) reported 27 minutes ago from Edinburgh, Scotland

  @bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?

• 
  Keith Duncan (@Keithduncan47) reported 30 minutes ago from Edinburgh, Scotland

  @bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.

• 
  Karen A Galloway (@karenagalloway) reported 31 minutes ago from Edinburgh, Scotland

  @bt_uk In which case I need to report our broadband is down.

• 
  BJCampbell (@Ox13SCO) reported 33 minutes ago from Edinburgh, Scotland

  @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

• 
  Kenny (@kennyflockhart) reported 36 minutes ago from Edinburgh, Scotland

  @BTCare Spoke with your customer contract renewal team. #RUDE!😠

• 
  Graeme Taylor (@taylor354) reported 39 minutes ago from Edinburgh, Scotland

  @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

• 
  Michelle ☀️🌸🌸 (@shelly8111) reported 39 minutes ago from Musselburgh, Scotland

  That sucks! I won’t be watching then as don’t have @btsport 😕

• 
  Graham Brown (@grahambrown1875) reported 44 minutes ago from Penicuik, Scotland

  Anyone else's @btsport cut out regularly when watching online? It's awful🤬

• 
  Kathryn Donnelly (@K_J_Donnelly) reported 48 minutes ago from Edinburgh, Scotland

  @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

• 
  Amber Hammond (@ambermhammond) reported 48 minutes ago from Edinburgh, Scotland

  Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

• 
  David Tanner (@DavidTannerTV) reported 59 minutes ago from Edinburgh, Scotland

  @MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon (@thfcsimonm) reported 2 minutes ago

  @bt_uk I’ve been trying to cancel a line for 8 weeks. You still haven’t done it. Absolutely disgraceful useless service. BT is probably the worst conglomerate in the UK

• 
  Scott Weller (@ScottWeller1974) reported 6 minutes ago

  @bt_uk Why are you holding me to a contract you can’t even provide the service for

• 
  Stephen Blair (@stevie_blair) reported 6 minutes ago

  @bt_uk Can’t get through to anyone that’s the problem

• 
  Mark (@skipjackToo) reported 7 minutes ago

  @bt_uk is your wifi down?

• 
  Stephen Marsland (@StephenMar68207) reported 9 minutes ago

  @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

• 
  Philip Godfrey (@Fliposteo) reported 16 minutes ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

• 
  Di Beirne (@ScattyCat) reported 17 minutes ago

  @bt_uk Hello - what on earth has happened to the MyBT app? It was bad before, it's even worse now!! Can't find anything useful, the most useful page is very dark, as if there's a screen over it. Really not an upgrade... tell I.T. to design something useful. Do they even check it?

• 
  Chris Fletcher (@Get_Fletch) reported 21 minutes ago

  @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

• 
  Deborah Sacks (@deborahsacks) reported 22 minutes ago

  Oddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE

• 
  Garv Mittal (@garv25mittal) reported 23 minutes ago

  @bt_uk I have called countless times…the issue is the appointment gets rescheduled automatically and there is no intimation. I have waited for 05 hours today just for your agent to say the appointment has been rescheduled to 03 May AM slot. I need this to be escalated immediately