BT (British Telecom)

BT (British Telecom) Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH10, EH4, EH5, EH12 and EH3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Edinburgh, Scotland 12/02/2025 01:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Broxburn and Penicuik.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • britishbulldawg British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • meurig73 Meurig Wyn Jones (@meurig73) reported

    The incessant babbling of the @btsport commentary is enough to drive you to drink. It's like being too close to two moiderers down the pub. Cracks open another beer...

  • Fertiv Frances H (@Fertiv) reported

    @bt_uk @AhmedAwelkare Ahmed I think you'll find this is a new customer offer. Existing customers don't qualify I know its misleading that this isn't shown on the advertising. I'm sure this is an oversight by BT and they will honour the offer for anyone misled.

  • crossey86 Crossey (@crossey86) reported

    @btsport @RobbieSavage8 @RobbieSavage8 is by far the worst commentator in the game.. his voice really droning.

  • loujenks57 lou jenks (@loujenks57) reported

    @btsport @RobbieSavage8 PLEASE Shut ******** up you miserable wet fart

  • Leon_KuzMan Gildarts (@Leon_KuzMan) reported

    @btsport pundits are actually the worst. It's like they are watching a different game #ManUtd

  • ryanlynch998 Ryanlk (@ryanlynch998) reported

    ******* robbie savage is a ******* miserable **** @btsport

  • Emjayeff6 MF (@Emjayeff6) reported

    @bt_uk @bt_uk My sister who lives alone & suffers with breathing difficulties still has no landline, no wifi & no mobile signal 10 days later & no answers. Disgusting service BT

  • Bohatahyah HippoBin (@Bohatahyah) reported

    @btsportfootball @btsport how do I turn off BT ultimate on the TV app? It keeps slowing down the feed every time it shows me someone’s scored in another game I don’t want to watch. Most irritating and pointless feature.

  • robbiemanu77 Robbie Doyle (@robbiemanu77) reported

    @btsport have to have the worst commentators.Savage is painful to listen to.

  • MUFC_ReTweet Adnans Chicken Lunch (@MUFC_ReTweet) reported

    @ManUnitedYouth @btsport @RobbieSavage8 ‘Cause I’ve been moaning for years about how crap he is when #mufc play & any chance he might get niggled by it then job done !