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BT (British Telecom)

BT (British Telecom) Outage Report in Edinburgh, Scotland

Why is my BT (British Telecom) service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH4 and EH12 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Bonnyrigg, Tranent, and Broxburn.

CityProblem TypeReport Time
Edinburgh TV 2 days ago
Edinburgh Internet 3 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 9 days ago
Edinburgh Internet 12 days ago
Kirkcaldy Total Blackout 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • MikeyInglis
    Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • FrancesSincla12
    Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • britishbulldawg
    British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • LAYC2015
    LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • SalonEvi1
    Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • DarkblueDad
    Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • No7Nurgle
    Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • Neuraldance
    Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • chrishighcock
    Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • hazystew
    Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • DarkblueDad
    Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • taylor354
    Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • gawrjuhs
    [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • Shafacakes1
    Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Maia_VocalCoach
    Maia Hendrickx (@Maia_VocalCoach) reported

    @bt_uk Hi James - I did actually look at this before contacting you. The document tells me to contact my service provider to make a complaint. That’s BT.

  • jen_birdsall
    Jen Birdsall (@jen_birdsall) reported

    @bt_uk Hi John. The fault was caused by your BT engineer....I’m asking why this is allowed to impact our service, especially without any notice in the WFH climate.

  • Luckyrainbow95
    🌈𝓐𝓷𝓷𝓮𝓛𝓸𝓾𝓲𝓼𝓮 𝓗🌈 (@Luckyrainbow95) reported

    @bt_uk hi there, I can’t seem to find the right page to report a by mobile no network. Can you help please or check?

  • martens_inn
    MartensInn (@martens_inn) reported

    @bt_uk Morning. Been trying to sort out my broadband package but was cut off 3 times while going through the automated system (as soon as I select broadband queries)! Info and offers obvs inadequate online. I have to do this every year. How do I get to customer service?! Thx.

  • LesLk52
    Les Kaye (@LesLk52) reported

    @bt_uk Need advise, getting load of junk calls to my landline, seemingly from a computer or abroad, already registered with TPS , is there any service you provide that can stop these ?

  • kit_hawkins
    Kit Hawkins (@kit_hawkins) reported

    @ash52craig @EE @btsport With a chromecast yes. Don't support inbuilt chromecast i don't think

  • TomDavi16350283
    Tom Davis (@TomDavi16350283) reported

    @bt_uk what kind of a world do we live in when you won't fix network speeds because then the neighbors will need the same - and that's too much hard work...ffs

  • cazwoody2412
    Carol Mcmillan (@cazwoody2412) reported

    @bt_uk can I be contacted please as I’m not going through crap again with yous lot!!!

  • TwitchHazza
    HazzaPalmtree (@TwitchHazza) reported

    @bt_uk Thats fine then, i have another issue that hopefully you can sort. Il DM you

  • OlebenKenobi
    theBikersBaker (@OlebenKenobi) reported

    @btsportmotogp very sad it’s the last weekend but one thing I will NOT miss is the tediously awful repetitive advertising on @btsport it’s just dross