BT (British Telecom) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH16 and EH6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
||
| Edinburgh |
Wi-fi | |
| Edinburgh |
||
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Colin Lundie
(@gongthegoalie) reported
from
Edinburgh, Scotland
@btsport it’s actually btsport 1 that I have the problem on.
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Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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boswelltoday
(@SandmanEdi) reported
from
Edinburgh, Scotland
@jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.
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Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
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Keith Duncan
(@Keithduncan47) reported
from
Edinburgh, Scotland
@bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🅘🅝🅕🅘🅝🅘🅣🅨 🅔🅛🅔🅜🅔🅝🅣🅢 🇮🇪
(@InfElePro) reported
@bt_uk No such thing. **** off.
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pbcumbria
(@BlenkharnPaul) reported
Honestly @bt_uk your open reach team have me at the end of my tether! Half a day unpaid and no engineer! Line test done and no phone call to ask what the issue is! A frayed connection is the problem and needs an internal visit! Now attempting the 3rd visit to see if we can 1/2
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JJ
(@j_j0907) reported
@bt_uk @MorganMarkF If its FTTP its probably locked to BT only to provide service so if your placing orders elsewhere Open reach will cancel them as they can only activate services supplied by BT into FTTP homes. Might want to check with the company who built the houses to who supplies the service
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Mr. Nice
(@charlienice_) reported
@bt_uk Hi yeah my Internet still doesn't work, I don't have a landline just broadband I think
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Tom G
(@TomG81172527) reported
@bt_uk I've tested it on open reach ... It's down in L17
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stuart winship
(@5tuart71) reported
@bt_uk Why is it that when you were signing me up for fibre your response was quite good. Now that I’ve had no service for 5 weeks it’s appalling, slow, clueless and no sign of a fix. Nobody should trust you guys ever !
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oconnor mark
(@markhan41924967) reported
@bt_uk no didn't know you had to report slow speeds. as you say you keep an eye on them
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Marta
(@martierae77) reported
@bt_uk My wifi and mobile data have been significantly slower in the past few days. Can anyone help? Thanks
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Mal Bowers
(@mally1806) reported
@bt_uk No thanks, sick to death of having it rammed down my throat.
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oconnor mark
(@markhan41924967) reported
my #btbroadband has been slow for the past week. is it because my contract is up for renewal. and they want me to upgrade. no chance. don't even now anyone who has received the £20 for being slow. @bt_uk @bt_uk