BT (British Telecom) outages and service status in Edinburgh, Scotland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 14, 4:52 PM GMT+1.
- Internet (44%)
- Wi-fi (31%)
- Total Blackout (13%)
- E-mail (6%)
- Phone (6%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH4 , EH11 , EH5 and EH6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Tranent, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 4 days ago |
|
Edinburgh
|
Total Blackout | 7 days ago |
|
Edinburgh
|
Wi-fi | 7 days ago |
|
Edinburgh
|
Wi-fi | 8 days ago |
|
Edinburgh
|
Total Blackout | 14 days ago |
|
Edinburgh
|
Wi-fi | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Karen A Galloway (@karenagalloway) reported from Edinburgh, ScotlandAnyone else having @bt_uk internet issues in edinburgh???
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Steven Grant (@Stegadoris) reported from Edinburgh, Scotland@bt_uk No, I haven't. Can you provide their details? There isn't an issue with the phone lines but the recent wind up here in Edinburgh has the branches bashing of the lines, so it's only a matter of time before the branches snap the wires, hence I'm trying to take preventive measures.
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Amber Hammond (@ambermhammond) reported from Edinburgh, ScotlandBored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
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Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Matt (@No7Nurgle) reported from Edinburgh, Scotland@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??
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Ross (@RossM3110) reported from Kirkcaldy, Scotland@tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid
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Paul Greig (@paulgreig6) reported from East Calder, Scotland@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Keith Duncan (@Keithduncan47) reported from Edinburgh, Scotland@bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@mitchmi09009371 @bt_uk Kane's penalty against Denmark was pretty **** as well yet he didn't get the backlash these players got.
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Gabhainn 🏴 (@gavsuave) reported from Dunfermline, Scotland@btsport cancel coverage of game at ibrox tonight!
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Julia Palmer (@jules878) reported from Edinburgh, ScotlandEdinburgh calling! Is @bt_uk Internet down?
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandSurprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandHello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Lesley Routh-Jones (@MrsRouthJones) reported from Edinburgh, Scotland@bt_uk we have just received a call from your “technical department” from number 01798 877386 who say we have issues with our broadband - I asked for further details from them about our account and the line went dead - I assume this is a spam call as that number doesn’t connect
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ramnish Kalsi (@ramnishkalsi) reported@bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).
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Ellma Cearuilin Franciscan🎗️ (@CCearuilin) reportedRecommendations required for broadband. Currently with @bt_uk but their customer service is crap. Do any of them provide a decent service for a reasonable price? #bt
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Billy Kelly (@billykellyWWK) reported@HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒
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Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reportedI think that unless you get through to the Cheif Excutive office @BT_uk you waste your time it’s full of people that don’t listen or want to help My contract is up shortly and I’m looking forward to moving to a company with proper customer service, where you get treated properly
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Alan Swanson (@Haggisguy) reported@bt_uk I'm unable to manage my account online due to the recent changes you've made with MFA and needing a uk mobile phone. How do I check on my billing, how do I know what my bill is, and how do I pay it. Tried multiple times calling customer service and nobody has a solution??
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AcharyaViren (@AcharyaShahV) reportedBT & EE @EE @bt_uk hello WiFi and mobile both have a same problem low connection sometime no connection need help.
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Axel F 🤠 (@BoabSideshow) reported@bt_uk I have tried to download the latest update but for some strange reason it doesn't work on my phone??
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pete replica (@petereplica) reported@bt_uk Cut off my phone and net 1 week ago, instead of an upgrade. Got net back this week. Now I don't have a phone no. I can get no response from BT now. Customer of 50 years. Treated like filth. B'band speed 1/2 what is promised. Really appalling treatment.
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erika x (@_erikacx) reported@bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise
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Andy (@bigdaddymills1) reported@btbusinesscare day 3 of no broadband effecting my business and you reply saying you’ve opened a complaint wtf such a bad business