BT (British Telecom)

BT (British Telecom) Outage Report in Edinburgh, Scotland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Edinburgh come from postal codes EH1, EH16 and EH6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Edinburgh, Scotland 02/03/2026 18:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline and Musselburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh E-mail
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh E-mail
United KingdomEdinburgh Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • baldy100 Gregg Aston (@baldy100) reported from Gorebridge, Scotland

    @bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsShukky Emma-Louise (@MrsShukky) reported

    @bt_uk Giving u over £100 a month and can't even be arsed to tell us why people are having an issue with broadband and if/when your resolving it 👍

  • patrickharnett5 Patrick Harnett (@patrickharnett5) reported

    @nadinematheson @bt_uk I've spoken to amazon they said it's a problem their end technicians are trying to get it sorted

  • DeanCarr2013 Dean (@DeanCarr2013) reported

    @bt_uk do you think you could reach out to your customers and give an actual timeframe on the fix

  • steeve67 Steeve Lamontagne (@steeve67) reported

    @bt_uk any update on the issue of not being able to connect to Zoom via BT Broadband?

  • _shaunirvine Shaun Irvine (@_shaunirvine) reported

    @steeve67 @bt_uk BT Broadband is down, many having issues including myself, yet @bt_uk can't let their paying customers know via one simple tweet. Disgusting mate!

  • jcrossy24 Jonathan Cross (@jcrossy24) reported

    @bt_uk Any update on the DNS/NAT issues? Been affecting me all day. When will service be restored? Can’t play anything on PS5 (Nat Failed) and issues browsing certain sites.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • Lmc2105 Lee (@Lmc2105) reported

    @bt_uk @Agent75 I also have the same issues.

  • rider45 Brian O'Keefe (@rider45) reported

    @nadinematheson @bt_uk My Alexa is down internet is OK

  • mallypeteo dogwalker (@mallypeteo) reported

    @bt_uk there’s an issue with BT users accessing zoom. Can this be attended to as a matter of urgency please.