BT (British Telecom)

BT (British Telecom) Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH12, EH10, EH4, EH5 and EH3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Edinburgh, Scotland 11/28/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Broxburn and Penicuik.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomDalkeith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @knackersakki @mitchmi09009371 @bt_uk So I've had replies saying he got lots of critisism and others saying he got none as all that mattered was that he scored. How badly he took the penalty has no bearing on anything. Comes across like there's a section of fans who don't support the team unless they're winning.

  • Andymitch79 Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Bobfryer5 @mitchmi09009371 @bt_uk He scored on the rebound. If he hadn't you'd all be talking about his **** penalty. My word, you idiots are thick.

  • SandmanEdi boswelltoday (@SandmanEdi) reported from Edinburgh, Scotland

    @jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.

  • Nellabob Bob Allen (@Nellabob) reported from Aberdour, Scotland

    @btsport have to say your trackside mikes are trash! Get it better guys!! Could not hear Chilwell, cannot hear Tuchel!! Poor quality.....

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Roddysmith12 @mitchmi09009371 @bt_uk ****, you can't even think of an original insult. Is it just too much for your 2 brain cells to cope with? Watch you don't have an aneurysm.

  • Keithduncan47 Keith Duncan (@Keithduncan47) reported from Edinburgh, Scotland

    @bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

  • ambermhammond Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @mitchmi09009371 @bt_uk Kane's penalty against Denmark was pretty **** as well yet he didn't get the backlash these players got.

  • britishbulldawg British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • gongthegoalie Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • gavsuave Gabhainn 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gavsuave) reported from Dunfermline, Scotland

    How can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Roddysmith12 @mitchmi09009371 @bt_uk On a rebound. Doesn't take away the fact it was a **** penalty.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CSquires87 Colin Squires (@CSquires87) reported

    @bt_uk been waiting for you to answer the phone for over 30 minutes still no answer. Looking to sort out my broadband contract this is making me want to cancel it completely

  • umacf24 Tom (@umacf24) reported

    @bt_uk @SarahHar256 Service checker still saying no known issues. Perhaps its Internet is down?

  • eentheadviser Ian Yarrow (@eentheadviser) reported

    @bt_uk just tried the fix text - was not aware of this so thanks

  • Divinedesigns19 Divinedesigns (@Divinedesigns19) reported

    @bt_uk @BTGroup Hello, I’m contacting you on behalf of PeterLoweFabrics, we’ve been waiting for a switch over on our services for over 3months with no resolve! We keep getting fobbed off! I’d like to make a complaint!

  • SarahHar256 SarahH (@SarahHar256) reported

    @bt_uk It isn’t letting us report the problem or book an engineer. It’s taking diagnostic and then says diagnostic expired and sending us round in circles.

  • RangerN8 Ranger N8 (@RangerN8) reported

    @bt_uk Done all this. Earliest is Tuesday. But as no one seems to understand. There’s not a problem at my house. There are three villages entirely without broadband. I’ve texted. Phoned and emailed. All with the same result. No one is listening.

  • clivekilworth clive (@clivekilworth) reported

    @bt_uk another day my business has to go with out Internet and a phone line this service is disgusting, our business phone and broadband was cut off 4 weeks ago and still nothing, it's costing our company money time and customers. Any other BT customers having the same problems

  • umacf24 Tom (@umacf24) reported

    @bt_uk @SarahHar256 Same thing, same place. Needing an engineer visit is just bluff. VDSL is up and fine, slow as ever, but PPP won't start so no IP. They need to restart some central network services so the delay is just there as a way to show their commitment to excellent customer service.

  • renfield73 Renfield73 (@renfield73) reported

    My BTInternet is set to go out of contract next month. If I renew with them, the price will go up by the CPI Inflation rate PLUS 3.9% each March. If the prices go up above inflation for the same service, why can't the workers delivering that service get a pay rise.... @bt_uk

  • SarahHar256 SarahH (@SarahHar256) reported

    @bt_uk The issue is obviously not just in our house so what will calling an engineer out solve?