BT (British Telecom)

BT (British Telecom) Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH16 and EH6.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Edinburgh, Scotland 01/20/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Musselburgh and Dalkeith.

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City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • britishbulldawg British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aItshh ‎ً (@aItshh) reported

    BTsport has the worst commentators to ever exist in any sport #LIVACM

  • DirtyLooRoll happypope (@DirtyLooRoll) reported

    Someone tell @BTsport and @mrjakehumphrey to sort out the audio issues for the #lfc game

  • NGHodder 𝙽𝚒𝚌𝚔 𝙷𝚘𝚍𝚍𝚎𝚛 🌌🌍🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🔶🧩⚛ (@NGHodder) reported

    @btsport Hi. Any known issues with using your app on the Google TV device? Liverpool v Milan is so stuttery that it's hard to watch. My broadband can play 4K perfectly, normally.

  • Bjohn1990 Billy John (@Bjohn1990) reported

    .@btsport no subscription showing on my account even tho i’m paying ridiculously overpriced monthly fees nobody answering phones been on hold for an hour. will be cancelling first thing tomorrow. **** service.

  • CarlSPent Carl Pentney (@CarlSPent) reported

    @btsport Hi, I need some technical support, I've just can't find the button to turn commentary off, the waffle seems pointless & I have no idea how much the @ManCity bench is worth.

  • DjSimonmatthews DJ Simon Matthews #MentalHealthMatters (@DjSimonmatthews) reported

    @btsport you have got to sort out the sound on #bttv every game it starts terrible!

  • SoupaMarto Mart (@SoupaMarto) reported

    Never mind faith-healers, homeopathic injections, and having the staff lap the pitch anti-clockwise to generate energy… Hoddle proving himself still to know nothing about football vis his commentary on Betamax Sport @btsport #LIVACM

  • mrmaginnis stephen maginnis (@mrmaginnis) reported

    @btsport sound is horrific can't hear you'll never walk alone properly now can't hear commentary how hard is it to fix this stuff

  • CMountfort1220 Mounty - 100- 🏆🏆🏆🏆 (@CMountfort1220) reported

    Never heard a players name been pronounced in so many different ways than Angelino’s tonight… Awful commentary yet again from @btsport

  • BBPANDA1310 Beni B.Panda (@BBPANDA1310) reported

    @btsport can I get some help we can't get a stream on our laptop we can't log in