BT (British Telecom) outages and service status in Edinburgh, Scotland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 28, 9:32 PM GMT+1.
- Internet (80%)
- Wi-fi (20%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 and EH14 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 7 days ago |
|
Dunfermline
|
Internet | 7 days ago |
|
Edinburgh
|
Wi-fi | 13 days ago |
|
Edinburgh
|
Internet | 21 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Janey (@janey656) reported from Edinburgh, Scotland@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland@btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.
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Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
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Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland@bt_uk That is the problem! Where do I find my landline number?
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Shafay (@Shafacakes1) reported from Edinburgh, Scotland@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Karen A Galloway (@karenagalloway) reported from Edinburgh, ScotlandAnyone else having @bt_uk internet issues in edinburgh???
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland@btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved
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Gregg Aston (@baldy100) reported from Gorebridge, Scotland@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Richard Peat (@RTPeat) reported from Kinghorn, Scotland@bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@Bobfryer5 @mitchmi09009371 @bt_uk He scored on the rebound. If he hadn't you'd all be talking about his **** penalty. My word, you idiots are thick.
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Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, ScotlandWhy is @btsport app and skyQ app so ******* shit
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk internet still playing up. Send help !
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Graham Brown (@grahambrown1875) reported from Penicuik, ScotlandAnyone else's @btsport cut out regularly when watching online? It's awful🤬
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandHello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk In which case I need to report our broadband is down.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Grub Street Publishing (@grub_street) reported@bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure
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jack250213 (@e4290936) reported@bt_uk After some investigation I posit this as a reason for constant delays in my broadband applications. 'If your automated systems are secretly scanning my IP address without my consent and blocking my service because I use a secure dedicated IP, that is a fault in YOUR system, not mine. I provided my real, verifiable details. Ask me—don't secretly track me'
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DemonicSuccubus (@MissSatanism) reportedNah @bt_uk you’re having a laugh. They finally turn up nearly 3 hours LATE! Why is it so difficult for you to have HUMANS answer a phone? Stop automating your **** with AI voices and options. It’s a piss take.
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David Sinfield (@omotforest) reportedDear @bt_uk You do not have my consent to install anything on my property. If it is free, it cannot be for my benefit. It's for yours. If it's cheaper for you, you can give me a share of your savings. I had no choice over the digital voice downgrade. @openreach will have to trespass to install it. If it is a condition of receiving service, say so and I will seek alternatives. (@Starlink or 5g) Is it on the T&C's? A letter is on its way to your registered address. David Sinfield.
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MattHopkins1620 (@MattHopkins1620) reported@bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.
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Simon Smith (@Simoncitizen) reported@Rainmaker1973 This is how it used to be. Honestly we are going backwards. The #digital age is #buckling. I have a problem with my landline. The digital service on #X can not solve it so I have to write a snail mail letter to @bt_uk
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Alexandra O'Byrne (@AlexaOByrne) reported@simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.
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LadyBlues The question is always Cui Bono? (@Ladyblues666) reported@TweetForTheMany @bt_uk @EE I switched away from Virgin because of connectivity issues. Hope yours is better.
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Peter Old (@HamPeasyStottie) reported@bt_uk please fix your app. I can't get out of the circular demand for verification and crazy requests to change my login email
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jpb0332 (@jb0332) reportedI have ongoing issue with BT & internet connectivity outside UK! Using WiFi I cannot connect to get mail on phone, iPad & computer! WiFi will not connect to Btinternet server! I spent hours resetting everything, next day it’s same problem! Gmail is ok @BTGroup @bt_uk