BT (British Telecom) outages and service status in Edinburgh, Scotland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 7, 12:28 PM GMT+1.
- Internet (64%)
- Wi-fi (18%)
- E-mail (9%)
- Total Blackout (9%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 and EH16 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 4 days ago |
|
Kirkcaldy
|
Wi-fi | 7 days ago |
|
Edinburgh
|
Internet | 9 days ago |
|
Edinburgh
|
Internet | 9 days ago |
|
Edinburgh
|
Internet | 11 days ago |
|
Edinburgh
|
Wi-fi | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk internet still playing up. Send help !
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Chris Scott (@chrisdonia) reported from Edinburgh, Scotland@FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕
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Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Katerina (@Katerinaaah) reported from Edinburgh, Scotland@bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?
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Karen A Galloway (@karenagalloway) reported from Edinburgh, ScotlandAnyone else having @bt_uk internet issues in edinburgh???
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Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, ScotlandDo I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Amber Hammond (@ambermhammond) reported from Edinburgh, ScotlandBored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland@MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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Gregg Aston (@baldy100) reported from Gorebridge, Scotland@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!
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Janey (@janey656) reported from Edinburgh, Scotland@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandSurprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland@btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved
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Darren Rintoul (@Toolbag4) reported from Edinburgh, ScotlandAbsolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clive MacDonald (@clivemacd) reported@bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.
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David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
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uılʞuɐɹℲ (@puddles46) reported@bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable
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Steve (@SanatoriumSteve) reported@bt_uk Hey BT or EE or whoever the hell u identify as at the moment. Sort ur damn app out!! Logged out multiple times over past few days, for what reason?? Have had to verify who I am each time!! That's including the 2 hrs wait for a text verification code just to continue!!
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Stockport871 (@stockport871) reportedMad how the internet has gone down in Wrexham and Luton on the same day. They are usually so active around this time. @bt_uk any ideas?
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BARRY (@XBAZAER) reported@bt_uk been having non stop issues with your Internet an when i do Internet tests always comes back saying no issues was fond constantly lagging everyday
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Future Tech (@neural_theory) reported@duncsand @bt_uk Being able to find a contact number for a business is more than you get from most companies. Goes to show though, very few understand or care about customer service these days
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SGreen (@sigreen78) reported@bt_uk @cakey12 I have the same issue with the BT app is useless always kicking me out and I have to redo password, pin etc
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Kenta (@nemurikyosirou) reported@bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.
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Stockport871 (@stockport871) reported@bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.