BT (British Telecom) outages and service status in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 13, 9:44 PM GMT+1.
- Internet (60%)
- Total Blackout (10%)
- Wi-fi (10%)
- TV (10%)
- Phone (10%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 and EH14 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 6 days ago |
|
Dunfermline
|
Wi-fi | 11 days ago |
|
Edinburgh
|
Internet | 12 days ago |
|
Edinburgh
|
Phone | 13 days ago |
|
Edinburgh
|
TV | 15 days ago |
|
Edinburgh
|
Internet | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Darren Fleming 🏴🤓 (@DarrenCBGR) reported from Dunfermline, Scotland@lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month
-
Colin Norman Wright (@TheCocoAnarchy) reported from Edinburgh, ScotlandHey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.
-
Graham Brown (@grahambrown1875) reported from Penicuik, ScotlandAnyone else's @btsport cut out regularly when watching online? It's awful🤬
-
Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland@btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved
-
Matt (@No7Nurgle) reported from Edinburgh, Scotland@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
-
Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
-
Keith Duncan (@Keithduncan47) reported from Edinburgh, Scotland@bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.
-
Steven Grant (@Stegadoris) reported from Edinburgh, Scotland@bt_uk No, I haven't. Can you provide their details? There isn't an issue with the phone lines but the recent wind up here in Edinburgh has the branches bashing of the lines, so it's only a matter of time before the branches snap the wires, hence I'm trying to take preventive measures.
-
Julia Palmer (@jules878) reported from Edinburgh, ScotlandHello. Is there a problem with @bt_uk email? I can't access. Very inconvenient. #BTEmail #Down?
-
Brian Thomas (@brian6211) reported from Edinburgh, Scotland@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
-
Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, ScotlandThat sucks! I won’t be watching then as don’t have @btsport 😕
-
Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
-
-
Julia Palmer (@jules878) reported from Edinburgh, ScotlandEdinburgh calling! Is @bt_uk Internet down?
-
Sin-i-sister (@hazystew) reported from Edinburgh, Scotland@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
-
Scott Crawford (@chunkymcfatso) reported from Broxburn, Scotland@btsport your coverage, excusing and support of Vunipola today was a disgrace. But hey, sports first, eh and let's ignore the rest.
-
Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, ScotlandAbsolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
-
Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
-
Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk Yes. Internet has gone off. Please fix.
-
British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
🐕📚 (@jaye_lass) reported@bt_uk an engineer visited and said there were no issues in my property but confirmed external issues causing slow connection and frequent connection drops. Escalated to open reach. Heard nothing since and job says closed on MyBT. Will I be refunded for ongoing poor connection?
-
WJBBrown (@WarrenBedeBrown) reported@btbusinesscare Disappointing to hear you are penalising loyal customers for paying slightly late. Most of the Country, especially small businesses are struggling and yet if you are late with your bill payment, you charge loyal customers £40. Hidden in your T&C's. Terrible.....
-
Simon (@thfcsimonm) reported@bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!
-
AP Rhondda (@ae_parry) reported@btbusinesscare @ofcom You can't even complain because they will always say that BT have not had enough chance to fix things. 2 years of bills messed up and now I have moved on to a better company I am struggling to even do that.
-
James Probert (@Jimmyspunkle) reported@Pollardj I had to watch Chelsea v Napoli in the men’s champions league BTsport presenter female two pundits both female, I’m sorry but Eni is just causing trouble because she’s irrelevant.
-
Eaters (@eaters2009) reported@bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.
-
Openreach (@WeAreOpenreach) reported@BillSco747 @KeoghsLaw @bt_uk Hi Bill, I am really sorry to hear that damage has been caused to your property. Whilst this is never our intention, I understand accidents to happen. All of our damage claims are dealt with by Keoghs. We cannot see the status of a damage claim here. You can email them at (1/2)
-
Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
-
Quinny (@Quinny306) reported@btbusinesscare now coming into the 3rd day with no business line internet access. No updates provided. Not great customer service at all - disappointing.
-
🐕📚 (@jaye_lass) reported@bt_uk Is there an email address as it is an ongoing issue? I dont want to gave to start at the beginning with online chat each time. I need support for calls and last time I was told to just try using less devices. Your engineer confirmed the issue is external.