BT (British Telecom) Outage Report in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH10, EH4, EH5 and EH12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Dalkeith, Broxburn and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Katerina
(@Katerinaaah) reported
from
Edinburgh, Scotland
@bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?
-
Peter Williamson Garland🇺🇦
(@TwtrMinstrel) reported
from
Edinburgh, Scotland
@btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved
-
Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
Edinburgh calling! Is @bt_uk Internet down?
-
Graham Brown
(@grahambrown1875) reported
from
Penicuik, Scotland
Anyone else's @btsport cut out regularly when watching online? It's awful🤬
-
Gabhainn 🏴
(@gavsuave) reported
from
Dunfermline, Scotland
@btsport cancel coverage of game at ibrox tonight!
-
Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
Hello. Is there a problem with @bt_uk email? I can't access. Very inconvenient. #BTEmail #Down?
-
Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!
-
Clemfandango 🏴🏳️🌈🏳️⚧️
(@intergeri) reported
from
Edinburgh, Scotland
@knackersakki @mitchmi09009371 @bt_uk So I've had replies saying he got lots of critisism and others saying he got none as all that mattered was that he scored. How badly he took the penalty has no bearing on anything. Comes across like there's a section of fans who don't support the team unless they're winning.
-
Darren Hush
(@daztynecastle) reported
from
Broxburn, Scotland
@bt_uk you were supposed to send out an 4g mobile hub but got an email saying it has not been sent! I have not had internet now for nearly a week please help!!
-
richard riddell
(@richardriddell) reported
from
Newtongrange, Scotland
C'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless
-
Colin Norman Wright
(@TheCocoAnarchy) reported
from
Edinburgh, Scotland
Hey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.
-
Clemfandango 🏴🏳️🌈🏳️⚧️
(@intergeri) reported
from
Edinburgh, Scotland
@GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??
-
Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.
-
Shell 🏳️🌈
(@PrettyDemented) reported
from
Dalgety Bay, Scotland
@bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?
-
Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.
-
Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐
(@_SmithChris) reported
from
Kirkcaldy, Scotland
Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one
-
Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
Have been trying to get broadband sorted since we moved over a MONTH ago and between the innumerable errors made by @bt_uk and apparent issues with Openreach's systems I am at my wits end...how do you not inform the provider / the customer if you aren't going to turn up?!!
-
Chris Scott
(@chrisdonia) reported
from
Edinburgh, Scotland
@FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕
-
Steven Grant
(@Stegadoris) reported
from
Edinburgh, Scotland
@bt_uk No, I haven't. Can you provide their details? There isn't an issue with the phone lines but the recent wind up here in Edinburgh has the branches bashing of the lines, so it's only a matter of time before the branches snap the wires, hence I'm trying to take preventive measures.
-
Edinburgh’s Disgraces
(@EdiDisgraces) reported
from
Edinburgh, Scotland
@EdinReporter There are some horrors in Leith that could do with being removed before new expensive paving goes down @BTCare could show it cares…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Daddy
(@negative_weirdo) reported
@bt_uk you have disconnected my mothers phone line for digital voice and you have provided her with no phone! She is a vulnerable person with dementia and diabetes and needs a phone to make calls in an emergency! You are a disgrace!
-
Joshua White
(@biscuitbigfoot) reported
Evening, @bt_uk I hope you can help. You are advertising an upgrade deal to me that includes the full fibre promise. However, Openreach have confirmed to me today that’s the plans to roll out FTTP to my are are cancelled? Why are you still promoting the full fibre promise?
-
Mara
(@volllanis) reported
@marcinpachoL @bt_uk Dont blame us - its the stupid pathetic tv channels trying to be morally superior. We're just embarrassed by it all
-
Jayne ⚖✊💙🇵🇸PJP🎗🎨🏳️🌈BLM
(@CFArtTherapy) reported
@bt_uk why is your validation process so difficult. I've been trying to talk to someone for 3 months about a bill but you won't speak to me? BT your customer service is diabolical!
-
Linda Pugh
(@lindajanie_pugh) reported
@bt_uk I need an update on what’s happening, I’ve heard nothing and my mother is feeling increasingly worried with no contact to the outside world. She is diabetic and cannot summon help if needed
-
Fabiana Fernandes
(@fernandes_fab) reported
@bt_uk Right now it seems that I paid £130 for nothing and am being charged for no service. You can see why I don’t thing this is an advantageous agreement for me.
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
-
miranda pennington
(@mirapennington) reported
@bt_uk I spoke to an advisor today after the 2nd engineer this week didn't bother to turn up. She said the complaint had been escalated and to expect a call between 2-4 today.
-
Daddy
(@negative_weirdo) reported
@btsport YOU disconnected the analogue line and said we are being moved to digital voice! Now we have no phone! No incoming or outgoing! Revert our phone line back! The PSTN shut down is 2025!!!!!
-
Craig Johnstone
(@cjohnstone1974) reported
@btbusinesscare problem with accessing my bt email account need to sort it ASAP