BT (British Telecom) Outage in Edinburgh, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Edinburgh, Scotland

BT (British Telecom) Outage Chart in Edinburgh, Scotland

December 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(64.50%)
Phone
(13.12%)
Wi-fi
(9.72%)
E-mail
(7.06%)
Total Blackout
(3.39%)
TV
(2.20%)

BT (British Telecom) Outage Map Near Edinburgh, Scotland

The most recent outage reports and issues originated from Edinburgh, Dunfermline, Currie, Dalkeith, Tranent, Penicuik and Musselburgh.

Edinburgh Internet
Edinburgh Internet
Edinburgh Phone
Edinburgh Internet
Edinburgh Phone
Dalkeith Internet

BT (British Telecom) in Edinburgh, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:
  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!

  • DarrenCBGR Darren Fleming 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤓 (@DarrenCBGR) reported from Dunfermline, Scotland

    @lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month

  • Gillian1971 Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland

    @bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk internet still playing up. Send help !

  • jules878 jules878 🕷♦️🚴‍♀️🍷🦢 (@jules878) reported from Edinburgh, Scotland

    If anyone sent me an email between 5pm and midnight yesterday I didn't receive it. @bt_uk email was down for the 2nd time in a month, and all emails during this period were eaten by a @bt_uk and @YahooCare shaped black hole. #FedUpWithBTandYahoo #Unreliable

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!

  • thekconsultancy thekastriconsultancy (@thekconsultancy) reported from Edinburgh, Scotland

    appalling attitude from @bt_uk supposed final resolution manager. Stayed for third year with new contract and completely lied to by agents/no calls back as promised and last £100 - not good enough!

  • MrsRouthJones Lesley Routh-Jones (@MrsRouthJones) reported from Edinburgh, Scotland

    @bt_uk we have just received a call from your “technical department” from number 01798 877386 who say we have issues with our broadband - I asked for further details from them about our account and the line went dead - I assume this is a spam call as that number doesn’t connect

  • shelly8111 Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, Scotland

    That sucks! I won’t be watching then as don’t have @btsport 😕

  • Toolbag4 Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • _GARYJACKSON Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, Scotland

    Why is @btsport app and skyQ app so ******* shit

  • chunkymcfatso Scott Crawford (@chunkymcfatso) reported from Broxburn, Scotland

    @btsport your coverage, excusing and support of Vunipola today was a disgrace. But hey, sports first, eh and let's ignore the rest.

  • kennyflockhart Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare Spoke with your customer contract renewal team. #RUDE!😠

  • StuartCab205 bitablue (@StuartCab205) reported from Danderhall, Scotland

    @chris_sutton73 think I'll give it Miss .... rather shit hedgehogs than listen to him .... by the way he's the reason I gave up my subscription to @btsport .

  • TheSalmonRF Richard Fraser (@TheSalmonRF) reported from Penicuik, Scotland

    @btsport can someone please dm me about a complaint I have

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @BTCare Several weeks ago. Check your records and you should see the notes. Due to such appalling service I also believe compensation should be paid. I was offered £5 but that’s derisory

  • Enrohd_1992 Douglas James Horne🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Enrohd_1992) reported from Edinburgh, Scotland

    Horrible news absolutely horrible! Ugh screw you @ScotlandSky better make an effort! You guys don't give 2 hoots about Scottish Football whereas @btsport did sorry to see you go @chris_sutton73 @stephencraigan

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Edinburgh, Scotland

    @BTCare Once again BT’s customer service is a disgrace! You call and get treated like shit. You chat on the online service it’s a waste of time as it’s a bot. You reach out here and you have no interest. Looks like am going back to @SkyUK. You can read about @bt_uk in the newspapers!

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Edinburgh, Scotland

    @BTCare Nope. I’ve already wasted nearly 2 hours of my day on this calling and being cut off or chatting online to a complete idiot. It’s up to you now to contact me. Like I say if you don’t it’ll be in the newspapers how BT steal from customers!

  • laura_claare Laura Clare (@laura_claare) reported from Musselburgh, Scotland

    @BTCare so yesterday, I had zero signal on my freeview channels - I eventually fixed that myself - thanks btw and now my subscription channels aren’t working!! I have reset the box as advised and it’s still not working. This is beyond a joke now!!!!!

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @bt_uk still #discriminatng against #deaf & #hearingimpaired people with lack of #subtitles on streamed football on @btsport . Bad enough, but @bt_uk also refuses to offer #deaf & #hearimgimpaired people a discount on the cost. #discrimination

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    Just been told that @bt_uk are allowed to #discriminate against #deaf people when they broadcast football on @btsport without #subtitles - but they are allowed to charge me the same as hearing people for the service - #institutionaldiscrimination

  • kennyflockhart Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare I have tried calling you this morning but everything is my own fault! Really rude member of staff!!! I am only receiving channel 307 onwards after being told to retune my TV from today! I want to cancel my subscription now!!!! Not receiving ANY channels BT is rubbish now!

  • lucia_ballerini Lucia Ballerini (@lucia_ballerini) reported from Edinburgh, Scotland

    @BTCare tired to talk to your rude operators while you are not able to fix my fault!

  • Roger_Edwards Roger Edwards - #IMWorld Bucharest Speaker (@Roger_Edwards) reported from Tranent, Scotland

    Anyone in #Edinburgh #tranent have #BroadbandProblems? It’s been down for nearly 2 hours though the BT website says all is okay. @BTCare

  • DanEunson Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    @BTCare Hi Dean, thanks for the reply. I didn’t get through, unfortunately. The issue is a bit complicated, so I will try again by phone this afternoon first, before sending a DM.

  • DanEunson Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

  • bryan1_1972 Bryan Stewart (@bryan1_1972) reported from Cockenzie, Scotland

    @BTCare BT must have the worst customer service ever. No help what so ever from obviously a call centre somewhere other than the UK. Constantly increasing prices for poor service . Contact def NOT getting renewed with this lot again .

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    When chasing @btsport - by email - about the lack of #subtitles on their @btsport streaming service - they try and phone me - even though I have told them I can't take calls. Have now told them about the @PediusCall app - wonder if they will continue to #discriminate ?

  • sasbroons Stevie Brown (@sasbroons) reported from Penicuik, Scotland

    @BTCare I’ll DM my phone number & customer number

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • JulieWhitley1 Julie Whitley (@JulieWhitley1) reported from Edinburgh, Scotland

    Day 3 of no land line and WiFi and still no word from BT. I guess improving their appalling customer service will reduce executive bonuses. @BTCare @bt_uk

  • CraigEdi Craig (@CraigEdi) reported from Edinburgh, Scotland

    @btsport Stephen craigan is a disgrace. There was no punch or knee from McGregor. Awful

  • Roger_Edwards Roger Edwards - Marketing Made Simple (@Roger_Edwards) reported from Tranent, Scotland

    @BTcare I’m getting really slow broadband speeds of 8mbps compared to the 30mbps it should be on BT Fibre. What’s wrong. Tranent Exchange.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • CeltsAndPatsFan Martin Brennan_Sligo (@CeltsAndPatsFan) reported

    @Gav1nsm1th87 @btsportfootball @btsport @spfl @chris_sutton73 @CelticFC @RangersFC @alexrae1969 @darrellcurrietv @stephencraigan @HamiltonRory @Sports_EmmaD I couldn’t care less what your thoughts on Celtic are chief. Believe whatever ******** you want. It’s a free world. Now **** off, there’s a good chappy.

  • Jeremy_A81 °Jérémy° 🇪🇺 (@Jeremy_A81) reported

    6 times my internet has gone down n the last 70min @bt_uk I'm so glad I signed up with you guys for 24months, it really helps when streaming football games on @primevideosport #ridiculous and once more as I type this. How embarrassing. I want to cancel my whole contract.

  • DavidJRandall David Randall 🎗 (@DavidJRandall) reported

    I’d be interested to hear the thoughts of @ee @vodafoneuk @threeuk @tescomobile @giffgaff @skyuk @bt_uk @btcare @voxi_uk @id_mobile_uk on this issue. Feel free to get in touch as I’m looking for a new provider. @O2 has lost a customer

  • rob1wheeler Robyn Wheeler (@rob1wheeler) reported

    @bt_uk Hi, please can you say if you’re carrying out any work in my area, YO43 3RA. The internet is going so slow it’s painful. Thanks

  • Huwmo1 Huw Morgan (@Huwmo1) reported

    I would suggest that people never, ever use @bt_uk for the provision of any services. Cancelled my broadband 3 months ago and they are still charging me and are threatening with debt collectors. Luckily I have a transcript saying I don’t need to@pay the bill! cant wait to call!

  • J0n3sK3n K3N J0N3S (@J0n3sK3n) reported

    I’m sure @btsport @btsportfootball isn’t this far behind, @primevideosport @amazon this to me is your only real issue so far Hope the Boxing Day bonanza is sorted by then, #WhatsApp group are notifying me before I see anything

  • dailun73 bigbluebus (@dailun73) reported

    Seriously @bt_uk I don't give a flying **** if I am connected. I know I am connected. **** off stopping TV apps running to tell me you ******* ****** shits. *****.

  • HarmerPeter peter.harmer (@HarmerPeter) reported

    @btsport @ChampionsLeague @EuropaLeague @btsportfootball @GaryLineker @rioferdy5 @themichaelowen @Persie_Official @mrjakehumphrey @petercrouch @chris_sutton73 Don't expect a reply yes I'm sick of complaining ****** shit

  • HarmerPeter peter.harmer (@HarmerPeter) reported

    @btsport @ChampionsLeague @EuropaLeague @btsportfootball @GaryLineker @rioferdy5 @themichaelowen @Persie_Official @mrjakehumphrey @petercrouch @chris_sutton73 Just as well most have 4g or we would see anything if we used the crap broadband provided

  • HarmerPeter peter.harmer (@HarmerPeter) reported

    @btsport @ChampionsLeague @EuropaLeague @btsportfootball @GaryLineker @rioferdy5 @themichaelowen @Persie_Official @mrjakehumphrey @petercrouch @chris_sutton73 No chance of watching anything with The CRAP BT SO CALLED FAST BROADBAND .12MBPS ...SHIT