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BT (British Telecom) outages and service status in Edinburgh, Scotland

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Apr 26, 2:03 PM GMT+1.
  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 8% Phone (8%)

The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 and EH14 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, and Kirkcaldy.

CityProblem TypeReport Time
Edinburgh Wi-fi 5 hours ago
Edinburgh E-mail 2 days ago
Edinburgh Total Blackout 3 days ago
Edinburgh Internet 3 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • SandmanEdi
    boswelltoday (@SandmanEdi) reported from Edinburgh, Scotland

    @jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.

  • kennyflockhart
    Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare Spoke with your customer contract renewal team. #RUDE!😠

  • LAYC2015
    LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • No7Nurgle
    Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • ambermhammond
    Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • intergeri
    Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Bobfryer5 @mitchmi09009371 @bt_uk He scored on the rebound. If he hadn't you'd all be talking about his **** penalty. My word, you idiots are thick.

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • maryjanesdesk
    Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    Have been trying to get broadband sorted since we moved over a MONTH ago and between the innumerable errors made by @bt_uk and apparent issues with Openreach's systems I am at my wits end...how do you not inform the provider / the customer if you aren't going to turn up?!!

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • DavidTannerTV
    David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.

  • shwadywaddyday
    Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • gongthegoalie
    Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • intergeri
    Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @knackersakki @mitchmi09009371 @bt_uk So I've had replies saying he got lots of critisism and others saying he got none as all that mattered was that he scored. How badly he took the penalty has no bearing on anything. Comes across like there's a section of fans who don't support the team unless they're winning.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Rainbow_Int
    Rainbow Highlands (@Rainbow_Int) reported

    @btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬

  • BillSco747
    Bill Scott (@BillSco747) reported

    @KeoghsLaw @bt_uk @WeAreOpenreach BT invited me to take up fibre Broadband. Openreach damaged my property, this happened over a month ago and BT palmed me off to Openreach who palmed me off to Keoghs. None of them take responsibilty I am an OAP with Heart failure please help.

  • Isparkzz
    Markkkkk (@Isparkzz) reported

    @bt_uk Already done that about 7 times with your online chat and just get told it’ll be sorted in a week and never does 🙄

  • StephenMar68207
    Stephen Marsland (@StephenMar68207) reported

    @bt_uk since my full fibre was installed my connection has been rubbish,you checker on the website found an issue your end but then I just get trapped in a ongoing loop of uselessness from your 'help bot'(which I can't actually type a reply to)how do I actually resort this issue?

  • Get_Fletch
    Chris Fletcher (@Get_Fletch) reported

    @bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me

  • stratfordmark
    mark stratford (@stratfordmark) reported

    @bt_uk Yes please, read my messages and tell me what I can do. Engineer never showed up with no information to tell me they had not picked the job up. Just as well i rang @bt_uk at 5pm to find out. Since I was warned that I would be charged £50 if I was not in im expecting some comp!

  • tinnie31
    moz💤 (@tinnie31) reported

    @bt_uk I’ve had numerous engineers out now but the issue is with the corroded line

  • Sudo_1962
    susie dolphin (@Sudo_1962) reported

    @btbusinesscare broadband cable has come down in the road and now several residential and business premises without broadband for 4 days. Estimated repair date moves forward on a daily basis. How long will this take? Will I receive a discount off my bill for no service?

  • krustykriss
    chris curtis (@krustykriss) reported

    @bt_uk my phone line to my house from the telegraph pole has been damaged and is hanging down really low to the ground can you send an engineer to reattach it asap

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I don’t need to call any number I need BT and the people making these stupid decisions to realise they’re putting their customers at risk. The issue is you weren’t able to spot whether it was a scam number or not. So the question is why are BT as a company putting their customers through this? Please listen to what I’m saying and pass my deep concerns to the people making these stupid decisions.