BT (British Telecom) Outage Report in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH10, EH4 and EH5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Musselburgh, Edinburgh, Dunfermline, Dalkeith, Broxburn and Penicuik.
| City | Problem Type | Report Time |
|---|---|---|
 Musselburgh |
Internet | |
| Musselburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
-
Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
-
Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
-
Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
-
boswelltoday
(@SandmanEdi) reported
from
Edinburgh, Scotland
@jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.
-
LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
-
Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
-
British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
-
Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
-
Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
-
Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
-
Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
-
Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
-
Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
-
Colin Lundie
(@gongthegoalie) reported
from
Edinburgh, Scotland
@btsport it’s actually btsport 1 that I have the problem on.
-
Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
-
Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
-
Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
-
Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
-
Keith Duncan
(@Keithduncan47) reported
from
Edinburgh, Scotland
@bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Kura Kura 💮
(@phnomi88) reported
@bt_uk British Telecom? Really? Stop with the pandering and share some hope for the customers by fixing your slow connections.
-
tim.mcmahon@gmx.com
(@xmcmahonx) reported
@bt_uk 18/6/2021 aps in BT not working. Phoned BT. Operative went thru series of tests, not able to fix so said BT technical services would contact me within 2 days. Went out. On return at 11.30 pm BT tv not working at all. No channels available. No aps available. Nothing.
-
alex thomas
(@coriandermardi) reported
@PandaSquiish @bt_uk End wars based on a false premise. I'd love to see them stopping that. Jumping on a stupid bandwagon.
-
Austin Healey
(@IamAustinHealey) reported
@RugbyLad86 @btsport @btsportrugby You still going Dan? I say the last 90 mins was boring, you correlate that to I’m **** at my job. I took DH off because he probably doesn’t want to be associated with haters like you
-
Tracy Merrett
(@tracymerrett) reported
@bt_uk you've not reconnected me for 6 days. 6 DAYS!! Awful service. You need to kick @OpenreachHelp into touch
-
Meghann
(@meghannevans24) reported
@dogandbaglady @bt_uk When you agree to a contract, you get a cooling off period and if you don't cancel during that time you're in a contract for the term agreed. Ofc cancelling early will incur a charge... same as a phone contract would. Is this not common knowledge?
-
T • M A R T I N 🌻
(@teexboos) reported
@bt_uk YOUR INTERNET IS SHOCKING! its hands down the worst provider!
-
Keyan Milanian
(@keybo83) reported
@bt_uk I tried this last night and I've not had any issues since but will let you know if/when I do
-
Liam
(@Liam57119750) reported
@RordonGmsey @Ziva2010 @bt_uk "wanting equality" is a weird way of saying gathering in mobs, burning down cities and attacking white people but each to their own XD
-
gary tordoff
(@chinleyman) reported
@bt_uk Looks like it was a Mac/Safari issue rebooted and all working thanks.