BT (British Telecom) outages and service status in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, and Dunfermline.

City	Problem Type	Report Time
Edinburgh	Internet	1 day ago
Edinburgh	Internet	5 days ago
Edinburgh	Internet	5 days ago
Edinburgh	Internet	7 days ago
Edinburgh	Internet	8 days ago
Edinburgh	E-mail	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  Andy Mitchelmore (@Andymitch79) reported 44 seconds ago from Edinburgh, Scotland

  @bt_uk That is the problem! Where do I find my landline number?

• 
  Kenny (@kennyflockhart) reported 4 minutes ago from Edinburgh, Scotland

  @BTCare Spoke with your customer contract renewal team. #RUDE!😠

• 
  Kathryn Donnelly (@K_J_Donnelly) reported 6 minutes ago from Edinburgh, Scotland

  @bt_uk Yes. Internet has gone off. Please fix.

• 
  Karen A Galloway (@karenagalloway) reported 12 minutes ago from Edinburgh, Scotland

  @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

• 
  Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported 12 minutes ago from Edinburgh, Scotland

  @Bobfryer5 @mitchmi09009371 @bt_uk He scored on the rebound. If he hadn't you'd all be talking about his **** penalty. My word, you idiots are thick.

• 
  Frances Sinclair (@FrancesSincla12) reported 15 minutes ago from Edinburgh, Scotland

  @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

• 
  Richard Peat  (@RTPeat) reported 17 minutes ago from Kinghorn, Scotland

  @bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.

• 
  Katerina (@Katerinaaah) reported 20 minutes ago from Edinburgh, Scotland

  @bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?

• 
  Andrew Kemp (@andrew_kemp) reported 22 minutes ago from Currie, Scotland

  Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

• 
  Andrew Kemp (@andrew_kemp) reported 25 minutes ago from Currie, Scotland

  @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

• 
  richard riddell (@richardriddell) reported 27 minutes ago from Newtongrange, Scotland

  C'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless

• 
  Darren Fleming 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤓 (@DarrenCBGR) reported 35 minutes ago from Dunfermline, Scotland

  @lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month

• 
  Gregg Aston (@baldy100) reported 40 minutes ago from Gorebridge, Scotland

  @bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.

• 
  Chris Scott (@chrisdonia) reported 42 minutes ago from Edinburgh, Scotland

  @FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕

• 
  Colin Lundie (@gongthegoalie) reported 44 minutes ago from Edinburgh, Scotland

  @btsport it’s actually btsport 1 that I have the problem on.

• 
  Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported 47 minutes ago from Kirkcaldy, Scotland

  Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one

• 
  Craig (@craighk93) reported 52 minutes ago from Edinburgh, Scotland

  @bt_uk @AIridag with plusnet and I am the same, not working

• 
  Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported 54 minutes ago from Edinburgh, Scotland

  @Roddysmith12 @mitchmi09009371 @bt_uk On a rebound. Doesn't take away the fact it was a **** penalty.

• 
  Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported 55 minutes ago from Currie, Scotland

  @bt_uk Found out it was an issue with cordless phone not hanging up!

• 
  Graham Brown (@grahambrown1875) reported 55 minutes ago from Penicuik, Scotland

  Anyone else's @btsport cut out regularly when watching online? It's awful🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Colin Burns (@ColinWBurns) reported 3 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Spineless from those who did the damage. Whatever happened to being honest and owning up to one’s mistakes?

• 
  Lesley Talbot (@LesleyT88) reported 5 minutes ago

  @bt_uk your customer service is terrible! This issue still hasn’t been resolved! Told this morning that your executive customer care team would contact my mum to discuss the issue as a priority and she still hasn’t had a call! Paying customers are clearly not a priority to you

• 
  Mark (@Walesguy2) reported 7 minutes ago

  @bt_uk Site is still down….four hours!!!

• 
  mrchrisjohn (@mrchrisjohn) reported 10 minutes ago

  @bt_uk There is an issue with 2FA Your support team are having to turn off the 2FA security and will take 72 hours to resolve

• 
  World of Wonder (@brazenchart) reported 13 minutes ago

  @bt_uk Ridiculous , 0330 123 4150 rings and then just cuts off. Switching due to being overcharged and slow network but cannot get hold of anyone.

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 14 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  namecantbebrank (@alreetson) reported 16 minutes ago

  @bt_uk She's paying money for this service that she is not getting, do you understand this? That has been ceased without warning of this one line per property policy that was never communicated. What the hell would you do if you encountered similar in your life?

• 
  Josh (@_JoshDenham) reported 16 minutes ago

  Hi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 21 minutes ago

  @HefinR @BTCare They are competing with @BritishGas for levels of customer engagement. It’s a close race !

• 
  Ed Thomson (@ThomsonEdwint) reported 24 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk It’s Circet that seems to be doing installations and doing a good enough job on the track but won’t repair damage done by mini digger to the road when finished. 🫣