BT (British Telecom)

BT (British Telecom) Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH4, EH12, EH7 and EH16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Edinburgh, Scotland 03/23/2026 13:45

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, Tranent and Broxburn.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • baldy100 Gregg Aston (@baldy100) reported from Gorebridge, Scotland

    @bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KezDaniels Kieran (@KezDaniels) reported

    @CameronMMABJJ @btsport I have but having problems purchasing it tonight for some reason

  • iamL4NCE Lance 🇬🇧 (@iamL4NCE) reported

    Watching live boxing on #BTSport However,It’s Just Brain Damage Waiting To Happen

  • Yummomummo_ Yummomummo (@Yummomummo_) reported

    @CloudsAndShit @bt_uk If labour goes out before the tories, then we have a one party state of rich elitists who have never even met a homeless person. Both are corrupt, both are out of touch with the public but we can't get rid of either. The joys of being British lol.

  • Sabbas0000 S4884S (@Sabbas0000) reported

    @bt_uk is there any issues in the Stockton on Tees area? I keep getting cut off saying call failed, data speed is very slow at times and this is been happening for the last 2 days

  • Saint_Jools Julia Wallace (@Saint_Jools) reported

    @PJF_NN1 @C4Sport It was so bad last week we've watched this week with the mute button pressed. Makes you appreciate BTSport, with maybe just the odd exception

  • Yummomummo_ Yummomummo (@Yummomummo_) reported

    @CloudsAndShit @bt_uk The staff deserve more in the sense that the conditions are terrible. I'm sure you've heard as it basically never leaves the news. Bezos is a greedy man who doesn't make the best of his money I'll never deny that. At the end of the day though, it is his money and he has earned it

  • dodds1_andrew Andrew dodds (@dodds1_andrew) reported

    @AdamTheGorilla @bt_uk @skytv I’m putting channel 490 on and leaving my tv on down stairs, 5am alarm set hopefully I can rewind if not then its £20 lost I’ll just stream the PPV’s from now on. What’s your plans you staying up?

  • FREETOEXPRESSME Lucinda (@FREETOEXPRESSME) reported

    @bt_uk @Mick2465 Oh this reply REALLY made me laugh..3 days?!!!!! My Broadband has been down 25 days and counting with no ‘fix’ in sight any time soon. My phones haven’t worked since MAY! You really need to work on your promises vs reality. 🤬

  • Yummomummo_ Yummomummo (@Yummomummo_) reported

    @CloudsAndShit @bt_uk What I want is a country where anything can be bought and sold as long as you aren't violating anyone's rights. There's no reason for any item to be illegal since its down to the individual to misuse it. A country where the state only exists to protect the rights of the people.

  • Yummomummo_ Yummomummo (@Yummomummo_) reported

    @CloudsAndShit @bt_uk I'm sure you understand that this doesn't mean I want to deport all immigrants or anything like that, this is just an extremely risky thing for me to post on this website. I fully support legal immigration, provided they come to work and integrate. What I don't support is OB.