BT (British Telecom) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH16, EH7, EH3 and EH6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, Tranent and Broxburn.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Rich
(@martinrich43) reported
@bt_uk Own number landline number is 01443 22542 right when i phone i'm getting my next door phone 01443 24432 Right what gone wrong - right i had no calls since thursday - i call this a problem right - i need the line for hospital contract - come fix it
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Adena Cahill
(@adenacahill) reported
@btbusinesscare as assumed, BT's engineer didn't bother to turn up to where I worked today, after 2 weeks of **** service and multiple phone calls and missed appointments
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Andrea
(@andreamoignard) reported
@bt_uk I'm getting this tweet in before my internet connection goes down. Again. It's been dreadful since Christmas. What is going on?
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Jamie Maginnis
(@Jammag99) reported
After 6 months of terrible Internet performance and even worse customer service by @virginmedia i moved to @bt_uk. Great service from BT, had my first issue this week, they responded immediately, gave me some account credit (i didn't ask), quickly fixed the issue. Well done BT 👏
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Bannerman62 ✈️✈️
(@Bannerman62) reported
from
Margate, England
@bt_uk 24 years service with BT now a pensioner. Why can't I get any discount on BT Sport? Really think we get a raw deal with any perks.
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PanSparkle
(@PannaVora) reported
@bt_uk I've been trying to get through to customer services for a while. I need to speak to someone about my experience with EE, which you now own. Please can someone get back to me. Thanks. @PannaVora
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sean
(@blyth_sean) reported
@bt_uk hi I’m in contract with sky until 29th March with tv and broadband but want to come over to Bt broadband again as it’s much better so if I switched over to you would it cancel all my sky services? Or just the broadband I have with them?
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🔰LynneHall🔰#GlazersOut
(@lynnehall) reported
@SharonLDucker @bt_uk Can’t believe this was happening to you in Dec 2020 & my mum’s going through exactly the same experience now!No incoming calls since Nov 2021.Please reassure me your mum’s @bt_uk Digital Voice service was fixed eventually!Not sure how much more of this my 80+yo mum can cope with.
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk I have one …. My phone lines been down for 8 months any chance you can be bothered to fix it ? #worstservice
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Alex Wilson
(@alextwilson) reported
@bt_uk Hi there. Renewed my BT Sport Monthly Pass, but almost an hour later I can't login and get an id003 error. Can I get some help, please?