BT (British Telecom) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH16 and EH6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline and Musselburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
||
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Fish
(@codfish667) reported
@virginmedia @btsport @btsportufc once again your online stream as the last 2 fights begin your site says "cannot be played at this time". I have paid to watch and with 2 fights left and friends round you've let me down. (and yes all other internet sites are working)
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Tor
(@PullOutThePin) reported
@bt_uk I used to be able to report mobile faults through the ee network status page but it now says I need a valid ee number. Is this intended? How can I report faults now? I don't see a similar page for bt. There are regularly issues in my area and now no way to report them.
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#CitizenofNowhere
(@HelenMaryPike) reported
@bt_uk No point. I think you just troll paying customers by providing rubbish service.
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Chloe K
(@chloenkenyon) reported
@bt_uk I'm trying to move my broadband to my new house but the website is down.
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Lisa K Emms
(@LisaEmms) reported
Excellent service from @bt_uk this week the contractor from Cube who visited us twice, went out of his way to help disabled customer get all his gadget connected to new router, what a star.
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Oli
(@whoisolivver) reported
Game? Fantastic. Referees? Great. Commentators? Non stop Biased Exceter talk. Bad. Please stop ruining the game. @btsport #Harlequins #rugby #premiershiprugby
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
To anyone interested. Never use @bt_uk for your Internet or phone. Shambles of a company. 6 years if issues, no interested in fixing the problems. So called tech experts that don't know how to reset a router. Always the same response.
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Andy Blackmore
(@andymblackmore) reported
@bt_uk Ok thanks £36 just for internet to bt is enough the bt tv is poor quality
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#CitizenofNowhere
(@HelenMaryPike) reported
@bt_uk It's not your fault, Alannah. I'm just sorry you have to bear the brunt. I've worked in customer service myself and it's thankless. Hxx
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Aaron Worthington
(@Azman1987) reported
@bt_uk Hi after recently upgrading my service I keep being harassed by email and text to return old equipment or be charged but I haven’t been sent a returns a bag?