BT (British Telecom) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH6, EH7, EH3 and EH16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Bonnyrigg, Tranent and Broxburn.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Dunfermline |
Phone | |
| Edinburgh |
Internet | |
| Bonnyrigg |
Internet | |
| Tranent |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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LAYC
(@LAYC2015) reported
from
Edinburgh, Scotland
@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
@bt_uk Found out it was an issue with cordless phone not hanging up!
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Brian Thomas
(@brian6211) reported
from
Edinburgh, Scotland
@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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British Bulldawg
(@britishbulldawg) reported
from
Edinburgh, Scotland
@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Salon Evi
(@SalonEvi1) reported
from
Edinburgh, Scotland
@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Mikey Inglis
(@MikeyInglis) reported
from
Edinburgh, Scotland
@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Goodchild
(@agg1977) reported
Hey @bt_uk I submitted a request for a domain name server repoint on 21st June 2021. It’s not been done. I’ve spoken today with a call handler who’s told me they can’t help and I’ll need to fill the form in again on the website to request the change again, as she can’t, and she
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Fyew-jit-tiv 🇮🇪 🇯🇲
(@VizibleDarkness) reported
@Filbert631 @bt_uk You NUTS. Europeans were never invited to Africa, they turned up and took African land by force. And yes, Black people should be considered for major jobs in the UK it's called equality. By the sounds of it you don't believe it that. Enjoy your OWN BS.
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Alex Tidey
(@Tidey_) reported
@STEM_Orkney @bt_uk @alanabanana116 The issue is their server is down so anything you do to the app won't make a difference. I rang the helpdesk and they said it would be fixed today so fingers crossed it is.
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ʙᴇɴ ᴄᴏᴛᴛᴇяɪʟʟ 💙
(@bolehillbilly) reported
@SusanEveWhite @BTCare Check the “helpful” links they sent. 1) is obvious and why I asked them for help 2) is a link back to my tweet!
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David Michael 🍺 💥
(@DaveML01) reported
@bt_uk Thanks for that, but the issue is the App. Our Moniter works fine but wnen I use the app it has stopped working I've tried different devices (Tablet /Phone) with the same error message.
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Faruk
(@MrFahrenheit200) reported
@bt_uk For more than 2 days,there is a fault with my broadband connection(without landline) and I don’t have a connection in my house.Reported the fault and even created a complaint about it, and NOBODY returned me back. As a worker who works from HOME,I regret for choosing you!
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Kristina
(@kristina_jelley) reported
@bt_uk you are constantly letting me down, how on earth can you take my monthly DD and not be providing a service for nearly three weeks. I was told today at 9.30am I would be back on and surprise surprise I’m not. Time to move to @SkyUK
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Faruk
(@MrFahrenheit200) reported
@bt_uk So,you think this is a good customer service practice: Customer raises the fault, two days of silence and zero feedback from you, while only displaying “There are no faults to display for this account.” message.And when you’re accessed via live chat, saying it’s 19/07 now.Thanks.
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May
(@MayTheSpyMain) reported
@Jakebob @bt_uk getting issues in south wales too, sure is a shame there isn't a plain old simple outage map that *doesn't* require a phone number to use.
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❌JimWarren 🏴🇬🇧 #KBF #Science 💙
(@JimWarrenENG) reported
@bt_uk Moving to another network