BT (British Telecom) Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Edinburgh come from postal codes EH7, EH16 and EH12.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Roslin, Inverkeithing, Kirkcaldy, Tranent and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Roslin |
Internet | |
| Edinburgh |
||
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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David Tanner
(@DavidTannerTV) reported
from
Edinburgh, Scotland
@MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
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David Tanner
(@DavidTannerTV) reported
from
Edinburgh, Scotland
@JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Darren Fleming 🏴🤓
(@DarrenCBGR) reported
from
Dunfermline, Scotland
@lukenev13 @SkySports @btsport Aye Amazon has got a shit tone of games, if they have more going forward it's not bad for 7.99 a month
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Fergus
(@fergusboden) reported
from
Edinburgh, Scotland
Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Gillian Macrosson
(@Gillian1971) reported
from
Edinburgh, Scotland
@bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Ross
(@RossM3110) reported
from
Kirkcaldy, Scotland
@tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid
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Paul Greig
(@paulgreig6) reported
from
East Calder, Scotland
@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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EDIT
(@EDIT41165902) reported
@bt_uk We had an engineer booked twice for a visit as no internet, no-one turned up. We have a product purchased through @SkyUK, the service is appalling. We are being told that there is an external fault by BT, but no update at all! Sky blames BT and vise versa!
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Louise Brooker
(@EdwynUK) reported
from
Walthamstow, England
@bt_uk is broadband down in Leyton E10? No service and router not responsive
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Thepussywhisperer
(@Thepussywhispe1) reported
@glasgowcathcart @BBCchrismclaug @btsport You should be ashamed of yourself your nothing but a bigoted **** stirring fat piece of ****.
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Steve Morgan
(@steviephil) reported
@cardiffcouncil Oh! My apologies for accusing Cardiff Council. My bad. CC'ing @bt_uk instead. Thanks.
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Steve1959
(@Stevexsmith59) reported
@btsportmotogp @MichaelLaverty Any support coming from @btsport ?
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Gstar67
(@Gstar672) reported
@glasgowcathcart @BBCchrismclaug @btsport No wonder Cathcarts a **** hole…your valued time hating Rangers doesnt leave much for the day job!
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Desmond Moffett
(@DesMoffett) reported
@EE hi, I registered for btsport this week and im still waiting on a confirmation email. Can you help? Just spoken with bt and they’ve said the error is with ee
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Daniel White* 🔴
(@DJ_Digital_D) reported
@bt_uk Still no compensation received! Over a month since the issue was resolved. Quite eager to take my money but not return it when compensation is due!
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Syreford Quarry
(@SyrefordQuarry) reported
@bt_uk 18 months of issues on our business phone lines and still no resolution
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Graeme59888
(@graeme59888) reported
@glasgowcathcart @BBCchrismclaug @btsport Rangers take the cautious approach and prevent any chance of an unsavoury incident, Dornan was looking forward to taking offence and calling for stadium closures. He is actually begging for sectarianism to occur.