BT (British Telecom) outages and service status in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 4, 10:48 PM GMT+1.
- Internet (57%)
- Wi-fi (29%)
- Total Blackout (14%)
The latest reports from users having issues in Edinburgh come from postal codes EH3 , EH4 , EH11 , EH1 and EH5 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Tranent, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 2 days ago |
|
Edinburgh
|
Internet | 3 days ago |
|
Edinburgh
|
Internet | 7 days ago |
|
Edinburgh
|
Internet | 23 days ago |
|
Edinburgh
|
Total Blackout | 26 days ago |
|
Edinburgh
|
Wi-fi | 26 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Graeme Taylor (@taylor354) reported from Edinburgh, Scotland@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
-
Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandHello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
-
Richard Peat (@RTPeat) reported from Kinghorn, Scotland@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
-
Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, ScotlandWhy is @btsport app and skyQ app so ******* shit
-
Andrew Kemp (@andrew_kemp) reported from Edinburgh, ScotlandNew @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
-
Scott Crawford (@chunkymcfatso) reported from Broxburn, Scotland@btsport your coverage, excusing and support of Vunipola today was a disgrace. But hey, sports first, eh and let's ignore the rest.
-
Paul Greig (@paulgreig6) reported from East Calder, Scotland@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
-
Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk Yes. Internet has gone off. Please fix.
-
Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
-
British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
-
Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland@bt_uk Edinburgh broadband My internet is down in EH10.
-
Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, ScotlandThat sucks! I won’t be watching then as don’t have @btsport 😕
-
[gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
-
Ross (@RossM3110) reported from Kirkcaldy, Scotland@tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid
-
Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandFinally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!
-
Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
-
Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@Roddysmith12 @mitchmi09009371 @bt_uk ****, you can't even think of an original insult. Is it just too much for your 2 brain cells to cope with? Watch you don't have an aneurysm.
-
Amber Hammond (@ambermhammond) reported from Edinburgh, ScotlandBored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
-
richard riddell (@richardriddell) reported from Newtongrange, ScotlandC'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless
-
Avantika (@maryjanesdesk) reported from Edinburgh, ScotlandHave been trying to get broadband sorted since we moved over a MONTH ago and between the innumerable errors made by @bt_uk and apparent issues with Openreach's systems I am at my wits end...how do you not inform the provider / the customer if you aren't going to turn up?!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Global_Mongrel (@Global_Mongrel) reportedWhy do some companies make it really difficult to contact and notify of an issue that will help their employees avoid fines or worse points on their licence? Especially @bt_uk. Not going to post the pictures publicly as don't want the crap that comes with driving issues.
-
LisaF1 🏁 (@lisa7514) reported@DeborahBlythe @bt_uk BT are useless!! Had an engineer booked in today to sort out our tv and WiFi , he turned up at the front door said I haven’t got a tool for that as mines broken and walked off .. 😡😡😡
-
Restore Britain Moray (@theFMofficer) reported@bt_uk Hi BT. I'm eligible for BT Home Essentials, but I'm not a BT or EE customer. I need to apply online as I can't use the phone due to a disability. I can't find an online application for new customers. Could you point me in the right direction? Thanks. @Ofcom
-
Pierssy 💙 (@Pierssy) reported@bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!
-
Dr Pauline Nelson (@DrP_Manc) reported@bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.
-
John (@palacejohn) reported@bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.
-
Emma Clarke (@ladyemmaclarke) reported@BT @BTcare I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced a service as bad.
-
Nige Crooks (@Nige78) reported@btbusinesscare Broadband down in TS1?
-
Mini67!x (@jellywellys99) reported@bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful
-
grace hooper (@messalinahooper) reported@bt_uk Really had enough. Please send me a link to make a formal complaint about lack of service and lip service engineer. This is yet another night, one of dozens wifi and Internet failed