BT (British Telecom) outages and service status in Edinburgh, Scotland
No problems detected
If you are having issues, please submit a report below.
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 17, 9:46 AM GMT+1.
- Internet (63%)
- E-mail (13%)
- Wi-fi (13%)
- Phone (13%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 and EH6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 2 days ago |
|
|
Phone | 4 days ago |
|
|
Internet | 9 days ago |
|
|
Internet | 13 days ago |
|
|
14 days ago | |
|
|
Internet | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
-
Paul Greig (@paulgreig6) reported from East Calder, Scotland@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
-
Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandAll the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
-
Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
-
Gregg Aston (@baldy100) reported from Gorebridge, Scotland@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
-
Graham Brown (@grahambrown1875) reported from Penicuik, ScotlandAnyone else's @btsport cut out regularly when watching online? It's awful🤬
-
Shafay (@Shafacakes1) reported from Edinburgh, Scotland@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
-
Darren Rintoul (@Toolbag4) reported from Edinburgh, ScotlandAbsolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
-
Sin-i-sister (@hazystew) reported from Edinburgh, Scotland@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
-
Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
-
Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
-
Keith Guthrie 🏴🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, ScotlandIs there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
-
Darren Hush (@daztynecastle) reported from Broxburn, Scotland@bt_uk you were supposed to send out an 4g mobile hub but got an email saying it has not been sent! I have not had internet now for nearly a week please help!!
-
Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
-
Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland@bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again
-
Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
-
David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland@JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!
-
Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@Roddysmith12 @mitchmi09009371 @bt_uk ****, you can't even think of an original insult. Is it just too much for your 2 brain cells to cope with? Watch you don't have an aneurysm.
-
Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland@bt_uk Edinburgh broadband My internet is down in EH10.
-
Brian Thomas (@brian6211) reported from Edinburgh, Scotland@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
-
Richard Peat (@RTPeat) reported from Kinghorn, Scotland@OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Jack Stocker (@JackStocker95) reported@BTGroup @bt_uk can anybody please tell me when the BT voice cloud app will be functioning again? Been down nearly 6 hours now and we cannot redirect any incoming calls. Need help regarding this ASAP please.
-
Dwain Driver (@TrainDriver1982) reportedIf @bt_uk tries to insist your router is broken (when actually the network is down) DO NOT accept their new router unless you enjoy your tv stream constantly buffering….
-
Gary (@petrolheadtoo) reported@bt_uk For example why is it no longer possible to direct message BT on X. That was useful and an actual person replied. I got a bot earlier and BT should be ashamed of it. I asked about compensation and it said which service do you need help with and gave 4 options.
-
DomJo (@DomusCaligari) reported@RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.
-
Chris (Christina) (@GalanthusA) reported@MeinirT @bt_uk BT are a disgrace recently. They should issue refunds to customers for the time spent without email service.
-
Mark Haynes (@IQuitMuskspace) reported@bt_uk I have now been branded as an abusive customer because I stayed my option the BT are idiots. I have abundant evidence to prove lies, incompetency and regulatory shortcomings. My service is still down and all you care about is hearing hurty words ... Try providing service!!!
-
Alison 🇬🇧🇬🇧🇬🇧 (@alitaymack) reported@bt_uk And I am ready to slit my wrists!!! Out tv box is not working so we have no TV since this afternoon
-
IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported@bt_uk @BT_UK You admitted to mis-selling, cut off my TV services by mistake, and now your phone staff are stonewalling a registered disabled customer of 20 years. I have sent a DM. I need a senior manager to call me immediately, not another dead-end phone number.
-
bob (@Rigamortai) reported@bt_uk can't wait. One month and I can after 20 years cancel my contract to finally enjoy a decent network speed for less money. Yeehaa @Starlink good riddance @bt. Your customer service stinks
-
Tom Tolkien (@tomtolkien) reported@bt_uk Why don’t you just fix your website?