BT (British Telecom) outages and service status in Edinburgh, Scotland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 7, 12:28 PM GMT+1.
- Internet (64%)
- Wi-fi (18%)
- E-mail (9%)
- Total Blackout (9%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 and EH16 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 5 days ago |
|
Kirkcaldy
|
Wi-fi | 7 days ago |
|
Edinburgh
|
Internet | 9 days ago |
|
Edinburgh
|
Internet | 9 days ago |
|
Edinburgh
|
Internet | 11 days ago |
|
Edinburgh
|
Wi-fi | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk Yes. Internet has gone off. Please fix.
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Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Shafay (@Shafacakes1) reported from Edinburgh, Scotland@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@Roddysmith12 @mitchmi09009371 @bt_uk On a rebound. Doesn't take away the fact it was a **** penalty.
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, ScotlandIs there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland@btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤
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Katerina (@Katerinaaah) reported from Edinburgh, Scotland@bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?
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Darren Rintoul (@Toolbag4) reported from Edinburgh, ScotlandAbsolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, ScotlandThat sucks! I won’t be watching then as don’t have @btsport 😕
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@mitchmi09009371 @bt_uk Kane's penalty against Denmark was pretty **** as well yet he didn't get the backlash these players got.
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@knackersakki @mitchmi09009371 @bt_uk So I've had replies saying he got lots of critisism and others saying he got none as all that mattered was that he scored. How badly he took the penalty has no bearing on anything. Comes across like there's a section of fans who don't support the team unless they're winning.
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Richard Peat (@RTPeat) reported from Kinghorn, Scotland@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
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Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Graeme Taylor (@taylor354) reported from Edinburgh, Scotland@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Chris Scott (@chrisdonia) reported from Edinburgh, Scotland@FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕
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Amber Hammond (@ambermhammond) reported from Edinburgh, ScotlandBored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Scott (@BillSco747) reported@WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!
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Caroline Applepie 🇪🇺🏳️🌈🏳️⚧️🇨🇦🇮🇪 (@CarolineApplep1) reported@bt_uk Appalling service. You did not complete our installation on the 20th as promised, so we've been left with no phone, internet, and our security cameras and entry phone system are offline. Thanks
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Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reportedI called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!
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Dean Hazell (@Deano01973) reported@bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.
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Glo 🏴 🇬🇧🏴🇬🇧 (@Glo_Thienel) reported@bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?
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Simon Conway-Smith (@SConwaySmith) reportedIf @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!
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Kasim (@Kasim26767212) reported@bt_uk Whats the customer setvice number ?
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bakerbird (@cakey12) reported@bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave
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Josh (@Jsm0445) reported@bt_uk i had my bt email account hacked after putting my login details into a spurious email. I regained access to my email by changing the password but I don’t seem to receive emails and emails that say they have been sent don’t get received. How can I rectify this?
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.