BT (British Telecom) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH9, EH7, EH16, EH12 and EH6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Roslin, Inverkeithing, Kirkcaldy, Tranent, Dunfermline and Dalkeith.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Roslin |
Internet | |
| Edinburgh |
||
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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Gregg Aston
(@baldy100) reported
from
Gorebridge, Scotland
@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Wilkinson 💙
(@TraceyBtint) reported
@bt_uk Hi Alanah, no I’m good thank you. I was replying to Alex as have the same broadband, he asked if it was just his broadband connection that was slow. (Ours is absolutely fine though thank you 🙏)
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Munaf Shakir
(@Munafshakir) reported
@bt_uk it’s unacceptable to increase broadband prices by over 14%. Your broadband service is a lot more expensive than others anyway, and customers should be allowed to switch their broadband service without paying cancellation fees.
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Colin P (He/Him) 🗿
(@FKAColinTDF) reported
@SkyHelpTeam i have just had an email from @BTCare saying that you have informed them I am leaving to join you. I am not and I was informed clearly on the phone that no action would be taken on your part until I confirmed. How do I make a complaint to the highest level?
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Tom Morgan
(@twmorgan11) reported
@bt_uk But the service is already connected, we’re literally just waiting to switch it on, and it keeps getting delayed. Is there a way to contact open reach?
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peter brown
(@peterrichardbro) reported
The New Zealand v England test series starts at 1am UK time. Sadly it is only a two test tour, which is never enough. Surely a three test series should be the minimum. This first test is a day/nighter so a pink ball game. TV #BTSport Radio commentary on #talkSport2 #NZvENG
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REDarmy
(@redarmy19870) reported
Another live match and another potential red card that the fans don't no if it was even checked, but again why do now @prime but also @btsport and @SkySports never look at potential red cards after a game. Not mentioned once.
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Stephen Devlin
(@stevend35022139) reported
from
Ballynacarrigy, Leinster
@SkySports @btsport @BBCSport when are you going to have a conversation about Chelsea and their continuing poor form? If this was Manchester United all the back pages and headlines would be full! And you know it! 100 mill for both Mudryk and Fernandez and not a word said
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DR
(@ulookingatmefu) reported
@simplyjambo @bt_uk It is shocking. Pure greed and profiteering. I like you will cancel now if possible and if not then later.
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Mandy Candy
(@MandyCandy317) reported
@bt_uk And I could get the same service from sky for £25 a month!!
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John Hall
(@hally16sports) reported
@btsportfootball @btsport hello, I tried your messaging service but the guy was worse than useless! I am a Sky customer who subscribes to BT Sport and my son wants to watch BT Sport on his PS5, how does he logon please as I have no account details with BT - thanks, John Hall