BT (British Telecom) outages and service status in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 28, 12:29 PM GMT+1.
- Internet (75%)
- Wi-fi (25%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH14 and EH16 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Dunfermline, Edinburgh, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline
|
Internet | 5 hours ago |
|
Edinburgh
|
Wi-fi | 6 days ago |
|
Edinburgh
|
Internet | 14 days ago |
|
Edinburgh
|
Internet | 21 days ago |
|
Kirkcaldy
|
Wi-fi | 24 days ago |
|
Edinburgh
|
Internet | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Darren Rintoul (@Toolbag4) reported from Edinburgh, ScotlandAbsolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Janey (@janey656) reported from Edinburgh, Scotland@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Shafay (@Shafacakes1) reported from Edinburgh, Scotland@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Colin Norman Wright (@TheCocoAnarchy) reported from Edinburgh, ScotlandHey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.
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Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, Scotland@EdinReporter There are some horrors in Leith that could do with being removed before new expensive paving goes down @BTCare could show it cares…
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Gabhainn 🏴 (@gavsuave) reported from Dunfermline, ScotlandHow can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandHello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Matt (@No7Nurgle) reported from Edinburgh, Scotland@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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LAYC (@LAYC2015) reported from Edinburgh, Scotland@bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!
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Shell 🏳️🌈 (@PrettyDemented) reported from Dalgety Bay, Scotland@bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?
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Julia Palmer (@jules878) reported from Edinburgh, ScotlandEdinburgh calling! Is @bt_uk Internet down?
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Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, ScotlandThat sucks! I won’t be watching then as don’t have @btsport 😕
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Craig (@craighk93) reported from Edinburgh, Scotland@bt_uk @AIridag with plusnet and I am the same, not working
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland@bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again
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Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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J (@JLingy69) reported@bt_uk do you guys bother solving issues or just ignore customers???
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Ann Palmer (@AnniePShoreham) reported@bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬
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Philip Aggrey (@Felipe_Grey95) reportedHello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬
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Rocket (@UppaRocket) reported@bt_uk can't get into my account ever since you updated your system, so my bill is now overdue due to your issues
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Steve D (@PhotogSmd) reported@bt_uk We received a text saying there IS a problem and we should have it back today, still nothing
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RaeRubyRae (@RaeRubyRaeK) reported@bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!
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Shama Women's Centre (@shamacentre) reportedWeeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare
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SeanMynyddLlangynidr 🏴 🇮🇪 🇵🇸 (@SeanLlangynidr) reported@bt_uk I must have spoken to at least a dozen guides over six weeks, spent well over 20 hours of my time listening to lie after lie after lie, and crap muzak. Being told that I have informed BT that problem has been fixed three times is sickening. I've got absolutely nowhere. I'm done.
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Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported@grok @bt_uk For ease of use, especially for a low risk case like that, I mean at worst hackers can pay my invoice (cool) or change my plan (less cool but of no interest to them and easily remedied), something like Google validator could be an alternative.
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Keith (@MaloneiD) reported@Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming