BT (British Telecom) Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH6, EH7, EH3 and EH16.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Tranent, Edinburgh, Broxburn and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Tranent |
Internet | |
| Edinburgh |
Internet | |
| Broxburn |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Gregg Aston
(@baldy100) reported
from
Gorebridge, Scotland
@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hall 🇬🇧 🏴 ⛳️🏌️♂️
(@steve_hall87) reported
@btbusinesscare - morning, just wondering why I’m continuing to be overcharged for my products. This is the third month and it’s now becoming very frustrating. What do I need to do resolve the issue? Please don’t say “please call” as this is what I have done.
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Son Lyme
(@Son_Lyme) reported
@J_Tanswell The solution is to cast off the SkySports/BTSport closed shop, and allow clubs to sell their own live video feeds of their games - instantly turning 30k seat stadia into infinite seat stadia. These virtual stadiums should allow the physical stadia to reduce prices because ...
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ADHD Norfolk
(@adhdnorfolk) reported
@BTBusiness @btbusinesscare just when you think the bs couldn’t get worse ! Order placed in March, BT eager to please with promises they can’t keep. Absolutely disgusting business customer service. Dates 4 completion change monthly, now saying December #joke
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Claire Hughes Dental
(@WatersideTeeth) reported
@btbusinesscare Hi, I’m having an outage with my business internet and I’m a unable to trade. Could I get some support with this? Thanks is advance.
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Matthew
(@PaganOnTour) reported
@scottavfc8 thata right champions league was never independently owned by sky tv they never had the rights they never showed the games it was itv then btsport now owned by EE as tnt sports so sky never had the champions league
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Mark
(@Walesguy2) reported
@ivinsp @FutureDarren @btbusinesscare You’re a star!! Thank you. Spoken to Ankul, Rushsli, Snehit, Sreya, Muskan just this week. Not one had bothered to move this forward or get back to me. Awful.
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Andrew Johnson
(@apgj67) reported
@btbusinesscare As usual lack of information I had this issue most of the day if not all day … driving me mad 😡 unable to contact customer etc as usual poor service why’s it not highlighted on your website so we know it not us 😡
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Graham H Stewart
(@StewartGH1970) reported
@btbusinesscare business broadband down 4th Aug - app noted fix by 6th, then 7th, then 8th, then 11th, then 13th now its the 18th!!! Will this nightmare every end… total crap service and will cancelling as soon as fixed - openreach are to blame as its a service issue
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Ben Mawby
(@benmawby) reported
@BTBusiness have to be the worst company I’ve ever had to deal with @btbusinesscare
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Tony33
(@Tony33uk) reported
So we have a dedicated business leased line and @BTBusiness @btbusinesscare are doing **** all about it! Been down for over 24 hours and despite being told several times its still not on, assume we we been able to invoice you for thousands of pounds for loss of earnings