BT (British Telecom) Outage Report in Edinburgh, Scotland

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Edinburgh, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Bonnyrigg, Tranent, and Broxburn.

City	Problem Type	Report Time
Edinburgh	TV	2 days ago
Edinburgh	Internet	3 days ago
Edinburgh	Internet	5 days ago
Edinburgh	Internet	9 days ago
Edinburgh	Internet	12 days ago
Kirkcaldy	Total Blackout	13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

• 
  LAYC (@LAYC2015) reported 22 seconds ago from Edinburgh, Scotland

  @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

• 
  [gawr-juhs] (@gawrjuhs) reported 27 seconds ago from Edinburgh, Scotland

  @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

• 
  Neville Lawther (@Neuraldance) reported 31 seconds ago from Edinburgh, Scotland

  @bt_uk Edinburgh broadband My internet is down in EH10.

• 
  British Bulldawg (@britishbulldawg) reported 1 minute ago from Edinburgh, Scotland

  @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

• 
  Mikey Inglis (@MikeyInglis) reported 5 minutes ago from Edinburgh, Scotland

  @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

• 
  Shafay (@Shafacakes1) reported 11 minutes ago from Edinburgh, Scotland

  @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

• 
  Graeme Taylor (@taylor354) reported 11 minutes ago from Edinburgh, Scotland

  @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

• 
  Frances Sinclair (@FrancesSincla12) reported 12 minutes ago from Edinburgh, Scotland

  @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

• 
  Sin-i-sister (@hazystew) reported 13 minutes ago from Edinburgh, Scotland

  @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

• 
  Kathryn Donnelly (@K_J_Donnelly) reported 17 minutes ago from Edinburgh, Scotland

  Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

• 
  Matt (@No7Nurgle) reported 17 minutes ago from Edinburgh, Scotland

  @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

• 
  Karen A Galloway (@karenagalloway) reported 20 minutes ago from Edinburgh, Scotland

  @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

• 
  Kathryn Donnelly (@K_J_Donnelly) reported 26 minutes ago from Edinburgh, Scotland

  @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

• 
  Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported 34 minutes ago from Currie, Scotland

  @bt_uk Found out it was an issue with cordless phone not hanging up!

• 
  Chris Highcock (@chrishighcock) reported 34 minutes ago from Edinburgh, Scotland

  @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

• 
  Salon Evi (@SalonEvi1) reported 38 minutes ago from Edinburgh, Scotland

  @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

• 
  Craig (@craighk93) reported 46 minutes ago from Edinburgh, Scotland

  @bt_uk @AIridag with plusnet and I am the same, not working

• 
  Kathryn Donnelly (@K_J_Donnelly) reported 51 minutes ago from Edinburgh, Scotland

  @bt_uk Yes. Internet has gone off. Please fix.

• 
  Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported 58 minutes ago from Currie, Scotland

  Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

• 
  Kathryn Donnelly (@K_J_Donnelly) reported 58 minutes ago from Edinburgh, Scotland

  @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JOSH (@joshhall_UK) reported 3 minutes ago

  @bt_uk paying £50 a month for bt internet and tv with sport turns out I only have 1 ******* sports channel and nothing else apart from WiFi been a customer for a week and now I’m going to cancel and go to sky @SkyHelpTeam

• 
  Liam Bhatti (@LiamBhatti) reported 3 minutes ago

  @bt_uk I did after 3 attempts waiting nearly a hour each time. I gave in on the first attempt, second attempt spoke to a advisor who put me back in the cue and on the third attempts when I actually spoke to someone they didn’t really help much. My service is up and running now tho

• 
  Claire 💙 (@LuluFfc) reported 7 minutes ago

  @bt_uk I’m unable to take control of my sky+hd box with my iPad. This is a known issue with BT home hub routers apparently. Please can you advise. It works ok with my iPhone just not my newer iPad.

• 
  Neils66 (@Neilsmi54125232) reported 11 minutes ago

  @btsport why ******** have i been charged £98. I don't wach fishshing or other **** you put on there

• 
  sarah fiadjoe (@SarahFiadjoe) reported 11 minutes ago

  @bt_uk Yes, not able to access internet, no connection fir our sky Q, just frustrating when we i on at our tariffs but bad connections every day

• 
  Alice Watson (@aliceewatson) reported 13 minutes ago

  @bt_uk hello. We currently have no internet connection. Rang Sky who are saying there’s a BT open reach outage in our area (01664) which is preventing broadband connection? Please can you let us know the current status and when it’s likely to be resolved? Thank you

• 
  Adam (@AdzWhitcombe) reported 14 minutes ago

  Internet down to 12mbps. Please sort yourselves out and stop making poor excuses @BTCare

• 
  Liam Bhatti (@LiamBhatti) reported 16 minutes ago

  @bt_uk Really poor customer service bt and not having a automated call back service for a big firm like bt is mind boggling

• 
  sarah fiadjoe (@SarahFiadjoe) reported 16 minutes ago

  @bt_uk Can you send someone to come and resolve issues please, can’t take it anymore

• 
  David Freeburn (@David_Freeburn) reported 18 minutes ago

  @virginmedia I £18 a month so that I can watch A League and AFL. Every weekend @btsport vision is pixellated and makes the coverage of Australian sport unpleasant to watch. It wasn't like this last season. Please fix this.