BT (British Telecom) Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Edinburgh come from postal codes EH1, EH4, EH12 and EH7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Bonnyrigg, Tranent and Broxburn.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Kirkcaldy |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
Hello. Is there a problem with @bt_uk email? I can't access. Very inconvenient. #BTEmail #Down?
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Graham Brown
(@grahambrown1875) reported
from
Penicuik, Scotland
Anyone else's @btsport cut out regularly when watching online? It's awful🤬
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.
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Clemfandango 🏴🏳️🌈🏳️⚧️
(@intergeri) reported
from
Edinburgh, Scotland
@Bobfryer5 @mitchmi09009371 @bt_uk He scored on the rebound. If he hadn't you'd all be talking about his **** penalty. My word, you idiots are thick.
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Gabhainn 🏴
(@gavsuave) reported
from
Dunfermline, Scotland
@btsport cancel coverage of game at ibrox tonight!
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Shell 🏳️🌈
(@PrettyDemented) reported
from
Dalgety Bay, Scotland
@bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?
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Clemfandango 🏴🏳️🌈🏳️⚧️
(@intergeri) reported
from
Edinburgh, Scotland
@knackersakki @mitchmi09009371 @bt_uk So I've had replies saying he got lots of critisism and others saying he got none as all that mattered was that he scored. How badly he took the penalty has no bearing on anything. Comes across like there's a section of fans who don't support the team unless they're winning.
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.
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Steven Grant
(@Stegadoris) reported
from
Edinburgh, Scotland
@bt_uk No, I haven't. Can you provide their details? There isn't an issue with the phone lines but the recent wind up here in Edinburgh has the branches bashing of the lines, so it's only a matter of time before the branches snap the wires, hence I'm trying to take preventive measures.
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Clemfandango 🏴🏳️🌈🏳️⚧️
(@intergeri) reported
from
Edinburgh, Scotland
@GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??
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Avantika
(@maryjanesdesk) reported
from
Edinburgh, Scotland
Have been trying to get broadband sorted since we moved over a MONTH ago and between the innumerable errors made by @bt_uk and apparent issues with Openreach's systems I am at my wits end...how do you not inform the provider / the customer if you aren't going to turn up?!!
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Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐
(@_SmithChris) reported
from
Kirkcaldy, Scotland
Can someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one
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Colin Norman Wright
(@TheCocoAnarchy) reported
from
Edinburgh, Scotland
Hey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!
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Julia Palmer
(@jules878) reported
from
Edinburgh, Scotland
Edinburgh calling! Is @bt_uk Internet down?
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Edinburgh’s Disgraces
(@EdiDisgraces) reported
from
Edinburgh, Scotland
@EdinReporter There are some horrors in Leith that could do with being removed before new expensive paving goes down @BTCare could show it cares…
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Darren Hush
(@daztynecastle) reported
from
Broxburn, Scotland
@bt_uk you were supposed to send out an 4g mobile hub but got an email saying it has not been sent! I have not had internet now for nearly a week please help!!
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Katerina
(@Katerinaaah) reported
from
Edinburgh, Scotland
@bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?
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richard riddell
(@richardriddell) reported
from
Newtongrange, Scotland
C'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless
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Chris Scott
(@chrisdonia) reported
from
Edinburgh, Scotland
@FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Chinery
(@ChineryDonna) reported
@bt_uk .. in the end, she cut the chat as she couldn't be bothered to help me and now I'm waiting on the phone (along with 1000's of other unhappy customers no doubt).. another 2 hours of my life spent trying to resolve BT's rubbish customer service issues
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Ibrar
(@ibronatron) reported
Horrendous service from @bt_uk . Meant to transfer an old number 5 weeks ago @ still have no working landline. My father also relies on the working landline (lifeline + district nurses + carers) and not one care is given by BT. Can’t even escalate the issue. 0/10 would recommend
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Jeff
(@ToastHub) reported
@bt_uk Look at what again? There is no fault according to the people on your customer support… they offered no help whatsoever and I’m still stuck here with unusable internet.. unable to do my work or anything. Will be sending an email to ombudsman when I have internet again
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Sue Foster
(@fost31411) reported
@bt_uk still no follow up/update or resolution to the problem despite being told someone would call this morning....
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Julie Stonehouse
(@Ju_Stonehouse) reported
@bt_uk Thats very poor service. Thats a lot of hours with a hacked email
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Jeff
(@ToastHub) reported
@bt_uk Have already called BT support multiple times today and yesterday. None of them can find the fault in my line even though I don’t even get 1MBps download speed. Appalling service. Will no longer be a customer once contract finishes
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Richard Rayner
(@RichardRayner5) reported
@bt_uk Badly let down 😡 Rang to arrange a new service in new property. Changed my home package and told 7-10 days to let me know about new property. Nearly 3 weeks now 😡
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Dev Gill
(@Zoophoria) reported
@bt_uk Internet has gone down. The diagnostic bot and the troubleshooter both say that there are network issues in my area. However, the system status says no issues. I think I know which one is right - hint - not the System Status....
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Paul Kerr 🇬🇧🏴🇬🇧
(@TheRealPaulKerr) reported
@bt_uk Think there's a problem with my whole area. My speed is currently at 7.56mbps. still way off my contact speed of 52mbps
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Danny
(@dannynewsoin) reported
@bt_uk is broadband down? Trying to work and connection is gone