Is BT (British Telecom) having an outage in Edinburgh, Scotland?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Edinburgh, Scotland problems in the last 24 hours

BT (British Telecom) Outage Chart in Edinburgh, Scotland

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.88%)
  • Phone (20.08%)
  • E-mail (9.75%)
  • Wi-fi (8.03%)
  • Total Blackout (4.21%)
  • TV (3.06%)

BT (British Telecom) Outage Map Near Edinburgh, Scotland

The most recent outage reports and issues originated from Edinburgh, Musselburgh, Dunfermline, Dalkeith, Tranent and Prestonpans.

BT (British Telecom) in Edinburgh, Scotland Comments

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BT (British Telecom) Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh, Scotland and nearby locations:
  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Edinburgh, Scotland

    @BTCare Once again BT’s customer service is a disgrace! You call and get treated like shit. You chat on the online service it’s a waste of time as it’s a bot. You reach out here and you have no interest. Looks like am going back to @SkyUK. You can read about @bt_uk in the newspapers!

  • Shaybee7
    Sean Boyle (@Shaybee7) reported from Edinburgh, Scotland

    @BTCare Nope. I’ve already wasted nearly 2 hours of my day on this calling and being cut off or chatting online to a complete idiot. It’s up to you now to contact me. Like I say if you don’t it’ll be in the newspapers how BT steal from customers!

  • laura_claare
    Laura Clare (@laura_claare) reported from Musselburgh, Scotland

    @BTCare so yesterday, I had zero signal on my freeview channels - I eventually fixed that myself - thanks btw and now my subscription channels aren’t working!! I have reset the box as advised and it’s still not working. This is beyond a joke now!!!!!

  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @bt_uk still #discriminatng against #deaf & #hearingimpaired people with lack of #subtitles on streamed football on @btsport . Bad enough, but @bt_uk also refuses to offer #deaf & #hearimgimpaired people a discount on the cost. #discrimination

  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    Just been told that @bt_uk are allowed to #discriminate against #deaf people when they broadcast football on @btsport without #subtitles - but they are allowed to charge me the same as hearing people for the service - #institutionaldiscrimination

  • kennyflockhart
    Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare I have tried calling you this morning but everything is my own fault! Really rude member of staff!!! I am only receiving channel 307 onwards after being told to retune my TV from today! I want to cancel my subscription now!!!! Not receiving ANY channels BT is rubbish now!

  • lucia_ballerini
    Lucia Ballerini (@lucia_ballerini) reported from Edinburgh, Scotland

    @BTCare tired to talk to your rude operators while you are not able to fix my fault!

  • Roger_Edwards
    Roger Edwards - #IMWorld Bucharest Speaker (@Roger_Edwards) reported from Tranent, Scotland

    Anyone in #Edinburgh #tranent have #BroadbandProblems? It’s been down for nearly 2 hours though the BT website says all is okay. @BTCare

  • DanEunson
    Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    @BTCare Hi Dean, thanks for the reply. I didn’t get through, unfortunately. The issue is a bit complicated, so I will try again by phone this afternoon first, before sending a DM.

  • DanEunson
    Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

  • bryan1_1972
    Bryan Stewart (@bryan1_1972) reported from Cockenzie, Scotland

    @BTCare BT must have the worst customer service ever. No help what so ever from obviously a call centre somewhere other than the UK. Constantly increasing prices for poor service . Contact def NOT getting renewed with this lot again .

  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    When chasing @btsport - by email - about the lack of #subtitles on their @btsport streaming service - they try and phone me - even though I have told them I can't take calls. Have now told them about the @PediusCall app - wonder if they will continue to #discriminate ?

  • sasbroons
    Stevie Brown (@sasbroons) reported from Penicuik, Scotland

    @BTCare I’ll DM my phone number & customer number

  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • WladyslawMejka
    Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • JulieWhitley1
    Julie Whitley (@JulieWhitley1) reported from Edinburgh, Scotland

    Day 3 of no land line and WiFi and still no word from BT. I guess improving their appalling customer service will reduce executive bonuses. @BTCare @bt_uk

  • CraigEdi
    Craig (@CraigEdi) reported from Edinburgh, Scotland

    @btsport Stephen craigan is a disgrace. There was no punch or knee from McGregor. Awful

  • Roger_Edwards
    Roger Edwards - Marketing Made Simple (@Roger_Edwards) reported from Tranent, Scotland

    @BTcare I’m getting really slow broadband speeds of 8mbps compared to the 30mbps it should be on BT Fibre. What’s wrong. Tranent Exchange.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • greggjsteele
    Greg Steele (@greggjsteele) reported

    @bt_uk @BTCare @MoneyTelegraph my elderly disabled parents have been BT customers for 40 years. They have had no broadband now for 28 days. The fix date just keeps getting changed. Not being told anything. Please help !!!

  • AshleyFulwood
    Ashley Fulwood (@AshleyFulwood) reported

    @SpeedwayGB @TheQuirkmeister @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum @TheTalkingThumb @suziperry @scottjfield @scottnicholls78 Time to improve the awful BSPA website then.

  • Tim_Mac82
    Tim McCarthy (@Tim_Mac82) reported

    @BTCare having upgraded our broadband to unlimited the service has been atrocious! Does unlimited mean throttled service.... and I’m not turning it all off and back on again! 🤔

  • AndBall79
    Andrew Ball (@AndBall79) reported

    Ridiculous service from @BTCare and @OpenreachHelp - moving house on Friday and expecting engineer to come round and connect us so called to check when we are being cut off and told nothing happening for 2-3 weeks!!!

  • dunkyscott
    Duncan Scott (@dunkyscott) reported

    @BTCare just been cut off from call to booking services to follow up a complaint and query bill. No call back! Please can someone help resolve this

  • wbenjam
    Will Benjamin-James (@wbenjam) reported

    @BTCare absolutely disgusted with your customer service. We called to renew, which was fine, but were forced to take a BT Home Hub 6 and pay for its delivery. We have out own equipment which is more reliable. Absolute disgrace.

  • JayZizzleFizzle
    击🐜Vikki🐜击 (@JayZizzleFizzle) reported

    @BTCare I come home to find my WiFi down again after I was reassured it would be working. This is an absolute joke at this point.

  • victorswarve
    V I C T O R (@victorswarve) reported

    @bt_uk @BTCare are the worst..the only consistency you provide is taking your direct debits out on time;even when you do no provide the customer with what was sold/bought. #embarrasing @WhichUK @BBCWatchdog

  • AdamTartt
    Adam 🏍💨💥💥 (@AdamTartt) reported

    @SpeedwayGB @SpeedwayGP @btsport @TheQuirkmeister @nigelpearson @Kelvin_Tatum @TheTalkingThumb @suziperry @scottjfield @scottnicholls78 Website needs sorting guys ... sort it awful format — look at SGP for guidence and USE twitter to pump out self promotion not JUST with followers but new people

  • garethnorman031
    gareth norman (@garethnorman031) reported

    @BTCare Raised last night. Ref 181113-003362. It's not working again tonight.