BT (British Telecom) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH4 and EH6.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Musselburgh, Dalkeith and Broxburn.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Gregg Aston
(@baldy100) reported
from
Gorebridge, Scotland
@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Fergus
(@fergusboden) reported
from
Edinburgh, Scotland
Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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Paul Greig
(@paulgreig6) reported
from
East Calder, Scotland
@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy G
(@inspirechild) reported
I spoke to an engineer in my street who said it is easy to connect - sending barcode and linking to a number. 30 second job. He couldn’t help without the number @BTGroup @bt_uk
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Steve Robinson
(@steverobinson99) reported
poor @btsport chose to show a couple of mid-table teams play out a goalless draw today - at least @SkySportsPL have a big game tomorrow
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Adrian King🏁🏁🏁
(@Akingcal) reported
@Borjaabadc @btsport Nope I have no complaints with @BTsports coverage of the event, although others have had issues with the paid stream on WRC app.
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Kate ✨️
(@katetaylor93) reported
@bt_uk I am still having the same issue...
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@teltheyid75 enic out
(@terry132875328) reported
@btsport have to say your national league highlights package is treated awfully advertised tonight for 9.45 and it’s ufc this is almost every time you advertise national league it’s never aired at right time or of at all very poor showing from yourselves.
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Neil McCullen 💙
(@_GingerMonster_) reported
@bt_uk I have their answer is to send and engineer to me on Tuesday. Just needs a NOC report and fix.
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Jill Hayward
(@frdragonspouse) reported
@stillawake @bt_uk Yes. Some companies really do respond but with others it's purely damage limitation.
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Lucy
(@lucyevelyyn) reported
@bt_uk Hi, we have no WiFi because the engineer due to install it is delayed til 31st, EE dongle is useless, we were told about a local BT connection we could use but we never got sent the login details, could you dm me?
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Simon Walkden
(@mazymixer) reported
@bt_uk another day, another nightmare with your company. I've just received a scheduled call from your complaints team, but it cut off before I could answer as my signal dropped out & they haven't even bothered to try me again. This is after 5 hours on message/calls yesterday!
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Better world needed
(@JSS2701) reported
@TheVillaTalk_ @btsport He's gonna do it isn't he - he's gonna get the Everton job and take them down.