BT (British Telecom) outages and service status in Edinburgh, Scotland
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 15, 10:20 AM GMT+1.
- Internet (57%)
- E-mail (14%)
- Wi-fi (14%)
- Phone (14%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 and EH6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Phone | 21 hours ago |
|
Dunfermline
|
Internet | 6 days ago |
|
Edinburgh
|
Internet | 10 days ago |
|
Edinburgh
|
11 days ago | |
|
Edinburgh
|
Internet | 18 days ago |
|
Dunfermline
|
Internet | 19 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Kenny (@kennyflockhart) reported from Edinburgh, Scotland@BTCare Spoke with your customer contract renewal team. #RUDE!😠
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandFinally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandAll the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Andrew Kemp (@andrew_kemp) reported from Currie, Scotland@MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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richard riddell (@richardriddell) reported from Newtongrange, ScotlandC'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland@btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved
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Fergus (@fergusboden) reported from Edinburgh, ScotlandApparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Ross (@RossM3110) reported from Kirkcaldy, Scotland@tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid
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Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland@bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Paul Greig (@paulgreig6) reported from East Calder, Scotland@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Amber Hammond (@ambermhammond) reported from Edinburgh, ScotlandBored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Sin-i-sister (@hazystew) reported from Edinburgh, Scotland@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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National Grid UK Customers (@gridcustomersuk) reported@bt__uk__r @bt_uk Thank you. We are working with the customer now to investigate the Sunday power cuts.
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Loretta Livingstone (@L_Livingstone1) reported@bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?
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Emma (@88ejackson88) reported@bt_uk ive been without internet since early last night now, can you please help
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Peter Nunn (@PeterNunn3) reportedThe heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒
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paul_archer (@paul_archer) reported@bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.
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mouse (@HooverMouse) reportedCome on @bt_uk Fix your email login. Happens to so many people, so often.
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Click Clack (@kharikola1) reported@bt_uk the BT app is very slow loading pages!
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Mark Haynes (@IQuitMuskspace) reported.@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.
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Sam Chapman (@SamChapman76) reported@bt_uk why are you charging me 90 quid a month when new customers can get same service for 24.99 this is unacceptable and you know it is as well. My bad for not shopping around I will be now.
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Lee Ralph (@LeeKRalph) reported@bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.