BT (British Telecom) outages and service status in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 4, 4:50 PM GMT+1.
- Internet (58%)
- Wi-fi (25%)
- E-mail (8%)
- Total Blackout (8%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH7 and EH16 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Kirkcaldy, Edinburgh, and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy
|
Wi-fi | 3 days ago |
|
Edinburgh
|
Internet | 4 days ago |
|
Edinburgh
|
Internet | 4 days ago |
|
Edinburgh
|
Internet | 6 days ago |
|
Edinburgh
|
Wi-fi | 11 days ago |
|
Edinburgh
|
13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Shell 🏳️🌈 (@PrettyDemented) reported from Dalgety Bay, Scotland@bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland@bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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phil *wash your hands* (@phildalgleish) reported from Edinburgh, ScotlandBrilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@Roddysmith12 @mitchmi09009371 @bt_uk On a rebound. Doesn't take away the fact it was a **** penalty.
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!
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Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, ScotlandWhy is @btsport app and skyQ app so ******* shit
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Kenny (@kennyflockhart) reported from Edinburgh, Scotland@BTCare Spoke with your customer contract renewal team. #RUDE!😠
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Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland@btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.
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thekastriconsultancy (@thekconsultancy) reported from Edinburgh, Scotlandappalling attitude from @bt_uk supposed final resolution manager. Stayed for third year with new contract and completely lied to by agents/no calls back as promised and last £100 - not good enough!
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland@btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@Bobfryer5 @mitchmi09009371 @bt_uk He scored on the rebound. If he hadn't you'd all be talking about his **** penalty. My word, you idiots are thick.
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Amber Hammond (@ambermhammond) reported from Edinburgh, ScotlandBored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@Roddysmith12 @mitchmi09009371 @bt_uk ****, you can't even think of an original insult. Is it just too much for your 2 brain cells to cope with? Watch you don't have an aneurysm.
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Brian Thomas (@brian6211) reported from Edinburgh, Scotland@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
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jules878 🕷♦️🚴♀️🍷🦢 (@jules878) reported from Edinburgh, ScotlandIf anyone sent me an email between 5pm and midnight yesterday I didn't receive it. @bt_uk email was down for the 2nd time in a month, and all emails during this period were eaten by a @bt_uk and @YahooCare shaped black hole. #FedUpWithBTandYahoo #Unreliable
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Lesley Routh-Jones (@MrsRouthJones) reported from Edinburgh, Scotland@bt_uk we have just received a call from your “technical department” from number 01798 877386 who say we have issues with our broadband - I asked for further details from them about our account and the line went dead - I assume this is a spam call as that number doesn’t connect
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dwain Driver (@TrainDriver1982) reported@bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.
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Rhonda 💙 🇺🇦 🏳️🌈🏳️⚧️ (@rhondawainman) reported@bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.
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Clive MacDonald (@clivemacd) reported@bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.
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Marc Harris (@Marcharris1687) reported@bt_uk you are actually useless phones are down in our area when we rung you to tell you you were already aware but can't do anything or update you because the team are off until Thursday what sort of bullshit is that you only got one team to deal with issues
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Int. Fishermen (@Int_Fishermen) reported@bt_uk no service tonight please dm me
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TSLG13007 (@TSLG13007) reported@bt_uk absolutely appalling customer service as usual
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H (@countrymousie) reported@btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet
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PS1984 (@Awaken1984) reported@bt_uk Your new login system for My BT is broken - "We are having trouble performing verification. Please try again." Thanks for making life so much easier with over complicated security. Not.
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.
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mark stratford (@stratfordmark) reported@bt_uk Ok but as a customer that's been highly inconvenienced by @BT why dont you call me or send an email to me and we can discuss compensation? Why is it up to me to do the legwork?