BT (British Telecom) Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH4 , EH12 and EH7 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Bonnyrigg, Tranent, and Broxburn.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 18 hours ago |
|
Edinburgh
|
Internet | 3 days ago |
|
Edinburgh
|
Internet | 7 days ago |
|
Edinburgh
|
Internet | 10 days ago |
|
Kirkcaldy
|
Total Blackout | 11 days ago |
|
Edinburgh
|
Internet | 15 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk In which case I need to report our broadband is down.
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Janey (@janey656) reported from Edinburgh, Scotland@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, ScotlandDo I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Paul Greig (@paulgreig6) reported from East Calder, Scotland@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Fergus (@fergusboden) reported from Edinburgh, ScotlandApparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
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Marky ™ (@MrSifter_) reported from Edinburgh, Scotland@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Gregg Aston (@baldy100) reported from Gorebridge, Scotland@bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.
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phil *wash your hands* (@phildalgleish) reported from Edinburgh, ScotlandBrilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Janey (@janey656) reported from Edinburgh, Scotland@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Karen A Galloway (@karenagalloway) reported from Edinburgh, ScotlandAnyone else having @bt_uk internet issues in edinburgh???
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Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Lewis (@EmmaLew76188336) reported@bt_uk Hi, my partner just set up a BT package and is now trying to activate his BT ID but it’s saying his DOB is incorrect. He was on hold for quite a long time setting it all up and ideally don’t want to call again, is there anyway we can fix this?
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Jodie (@Jod1e1992) reported@bt_uk My service told me they don't have access to your exchanges, so can't advise.
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Lois (@Lois8990) reported@btsport I need to cancel my rolling subscription I have with sky account. How do I do this?
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Alcina (@alcinaward) reported@bt_uk appalling service: spent over an hour on hold so far - three dropped calls - trying to report our line being down. Internet obviously out too. We need it for work very urgently. Please help.
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Yasser (@Cranefire99) reported@bt_uk hey is it possible if you can check if my area is getting network problems and I am only getting 3 bars
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Croissant (@Crussunt) reported@Azhbruh @bt_uk I'd say get virgin or upgrade to that new bt thing which is supported by EEs mobile network
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𝐵𝑎𝑖𝑙𝑒𝑦 🏴 (@xBailev) reported@Azhbruh @bt_uk Literally nothing worse than internet issues
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Jen Harrison (@JenHarr20295953) reported@bt_uk so I am now 6 days waiting to speak to someone about this complaint. No one will do anything about this despite the faults and issues which are entirely the fault of you.
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Mark Sage (@sagema) reportedThanks @BTCare for not allowing me to cancel my broadband online like a normal digital company and forcing me to phone you and wait in your 'very busy' queue.
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Pete Lewis (@PLewis1975) reported@bt_uk No, it’s not… your guy came and he just changed the portal. Service still dropping out all the time.