BT (British Telecom) outages and service status in Edinburgh, Scotland
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (43%)
- Wi-fi (36%)
- Total Blackout (14%)
- E-mail (7%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH11 , EH4 , EH5 and EH6 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Tranent, and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 11 days ago |
|
Edinburgh
|
Total Blackout | 14 days ago |
|
Edinburgh
|
Wi-fi | 14 days ago |
|
Edinburgh
|
Wi-fi | 15 days ago |
|
Edinburgh
|
Total Blackout | 21 days ago |
|
Edinburgh
|
Wi-fi | 23 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Richard Peat (@RTPeat) reported from Kinghorn, Scotland@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
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Darren Hush (@daztynecastle) reported from Broxburn, Scotland@bt_uk you were supposed to send out an 4g mobile hub but got an email saying it has not been sent! I have not had internet now for nearly a week please help!!
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thekastriconsultancy (@thekconsultancy) reported from Edinburgh, Scotlandappalling attitude from @bt_uk supposed final resolution manager. Stayed for third year with new contract and completely lied to by agents/no calls back as promised and last £100 - not good enough!
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Matt (@No7Nurgle) reported from Edinburgh, Scotland@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Chris Smith1️⃣9️⃣⭐⭐⭐⭐⭐⭐ (@_SmithChris) reported from Kirkcaldy, ScotlandCan someone at @btsport please replay the incident and show us where the head knock is, there isn't one. He is trying to get away with one
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland@bt_uk Found out it was an issue with cordless phone not hanging up!
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Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland@btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved
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Shafay (@Shafacakes1) reported from Edinburgh, Scotland@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Andrew Kemp (@andrew_kemp) reported from Currie, ScotlandHello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Shell 🏳️🌈 (@PrettyDemented) reported from Dalgety Bay, Scotland@bt_uk Hi, i’m not a customer of yours, but we’ve just been delivered a tv box for someone who doesn’t live at our address?
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Clemfandango 🏴🏳️🌈🏳️⚧️ (@intergeri) reported from Edinburgh, Scotland@Roddysmith12 @mitchmi09009371 @bt_uk On a rebound. Doesn't take away the fact it was a **** penalty.
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richard riddell (@richardriddell) reported from Newtongrange, ScotlandC'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless
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Gabhainn 🏴 (@gavsuave) reported from Dunfermline, ScotlandHow can teams with no money coming in from gate receipts afford to pay £80 million for a player. Far too much money coming in from @SkySports and @btsport and of course state broadcaster @BBCSport Cancel subscription to all.
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Janey (@janey656) reported from Edinburgh, Scotland@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Chris Osborne 🏴 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland@JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!
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Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Richard Peat (@RTPeat) reported from Kinghorn, Scotland@OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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david bootle (@dbootsy) reported@bt_uk I was due a call back yesterday they never got back to me. Can you ensure somebody gives me a call back today? Please? DM me if easier.
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David Jackson (@davidjjackson) reported@bt_uk He offered to put a complaint in, but admitted it wouldnt amount to much. So I said what is the point. Whilst I have had some rubbish service from staff, the problem is @bt_uk itself. How can you sell a service, wth new hardware that is not capable of delivering that service?
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Emma Clarke (@ladyemmaclarke) reported@BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.
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Daniel Factor (@DanielFactor79) reported@bt_uk They'd probably get faster internet buried under rubble than the **** slow crap we get from you retarded **** eating ******* *****!
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Daniel Factor (@DanielFactor79) reported@DavidPi74336203 @bt_uk Refuse to pay. If they send balifts round tell them to **** off
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Gillian Smith (@GillianSmith16) reported@bt_uk @Beji218888 Your service checker is saying your system is down and your service centres won’t have any more information. This is 2026
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Marks (@marksy316) reported@FlynnRyanUK @bt_uk @skytv Awful decision, sky are shockingly bad to which I can finally leave now mid contract due to their incompetence. Sky will end up shafting you in no time
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Katy Nicholls (@Its_Baby_K) reported@bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.
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Chris Dawson (@ChrisCharlesD1) reported@bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the
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Alan Swanson (@Haggisguy) reported@bt_uk I cannot be the only person facing this issue, been doing it online for years, until the current bill.