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BT (British Telecom)

BT (British Telecom) Outage Report in Broxburn, West Lothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Broxburn, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broxburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Broxburn, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Linlithgow, and Broxburn.

CityProblem TypeReport Time
Edinburgh Internet 1 day ago
Edinburgh Internet 5 days ago
Edinburgh Internet 8 days ago
Edinburgh Internet 13 days ago
Edinburgh Wi-fi 15 days ago
Edinburgh E-mail 17 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Broxburn, Scotland

Latest outage, problems and issue reports in Broxburn and nearby locations:

  • shwadywaddyday
    Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.

  • phildalgleish
    phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • PEJ13
    Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • paulgreig6
    Paul Greig (@paulgreig6) reported from East Calder, Scotland

    @bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • shwadywaddyday
    Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • Ashie_Moto
    Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • shwadywaddyday
    Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

  • janey656
    Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • Andrew_Queens
    Andrew Queens (@Andrew_Queens) reported from Bridgend, Scotland

    @VinceMcMahon @WWE why not make all ur #ppv exclusive to the #PPV. Like @btsport providers and then 2 nights after the Ppv put it on @WWENetwork then that way we can support our #superstars via that way.

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

  • shwadywaddyday
    Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • celticghirlmo
    Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland

    @bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬

  • fergusboden
    Fergus (@fergusboden) reported from Edinburgh, Scotland

    Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • janey656
    Janey (@janey656) reported from Edinburgh, Scotland

    @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

  • Ox13SCO
    BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • shwadywaddyday
    Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kevsmac
    Kevin McAleer (@kevsmac) reported

    They actually wanted to charge me a delivery cost for the replacement equipment as well. This just gets better and better. Here's a tip - focus on the customer, not the process... Process automate things, so you're just being stupid, faster. @BTCare @bt_uk @btbusinesscare

  • ccmtcl
    cpm (@ccmtcl) reported

    @bt_uk My BT TV contract is about to run out and I don’t want to renew it. Do I need to do anything or will it automatically cancel?

  • KimTylerKimbo
    Kim Scofield (@KimTylerKimbo) reported

    @bt_uk Sky tell me they are not getting regular updates from yourselves. Can you confirm the nature of the Open Reach issue in SW17 please?

  • peter33266430
    peter (@peter33266430) reported

    @bt_uk just had full fibre installed, it’s dam useless, nothing is connecting to this new service, might have to go back copper

  • an7h0w50n1
    An7h0w50n (@an7h0w50n1) reported

    @bt_uk Your done 1p disconnects in 3 hours yeah ok to bullshit I've literally had enough ur prices are so unfair for a crap service

  • brownie_brown23
    Barnabas Olah (@brownie_brown23) reported

    @bt_uk @OpenreachHelp another 2 engineers joined the “I’m not even qualified to do this job” elite club today. Starting to feel sorry for all 6 of them (so far), especially with the gas prices soaring..coming all the way down to West London for a lunchbreak…

  • Nyrenthie
    Libby ☆ (@Nyrenthie) reported

    @bt_uk fix ur service, tired of disconnecting all day

  • Barinthus74
    Daniel krafczyk (@Barinthus74) reported

    @bt_uk 5.15 connection dropped. I don't think a new hub solved my issue. Fed up.

  • lucywilsdon
    wilmslow (@lucywilsdon) reported

    @Plusnet are you asking @BTCare to ring your customers to help with router issues…

  • MintMakerStudio
    Clare 🌻 - Mint Maker Studio (@MintMakerStudio) reported

    Another bit of crap marketing mail for you today! @bt_uk sending marketing mail to the male director of my female run company. If you look up the listing for my biz at Companies House, I am listed first.