BT (British Telecom)

BT (British Telecom) Outage Report in Broxburn, West Lothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Broxburn, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Broxburn, West Lothian, Scotland 01/11/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broxburn, West Lothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline and Livingston.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Broxburn, Scotland

Latest outage, problems and issue reports in Broxburn and nearby locations:

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • smunro23 Sheila Munro (@smunro23) reported from Armadale, Scotland

    @bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • C4mrin 🏴󠁧󠁢󠁳󠁣󠁴󠁿Cameron🇪🇺 (@C4mrin) reported from Armadale, Scotland

    @WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • itsMoffat Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itsMoffat) reported from Whitburn, Scotland

    Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanKB_93 Ry 👼🏼🌻🧡 (@RyanKB_93) reported

    @bt_uk we moved from Sky Broadband because we would have the same issues as we’re having now, we moved to you because initially you reassured us we wouldn’t have the same problems we were having at sky but it’s not been very much of an improvement if I’m brutally honest.

  • Dstrong1991 Dominic Strong 🇬🇧 (@Dstrong1991) reported

    @virginmedia can you tell me why I’ve only got a quarter of my speed tonight? Most definitely cancelling tomorrow...always crap speeds, rubbish latency too, @bt_uk save me from this nightmare I’m having with the garbage provider

  • RyanKB_93 Ry 👼🏼🌻🧡 (@RyanKB_93) reported

    @bt_uk and despite what Speedtest suggests it’s often much quicker to use our own 4G on our phones than the WiFi you provide - I mean personally I get over 80GB so I never run out - but we shouldn’t have to considering the amount we spend on our internet with you.

  • georgianroses Joseph Quendon (@georgianroses) reported

    @bt_uk @SkyUK I've been told bt can't do anything because I don't have an account with them, christ knows why, can you help get this closed/prevent it from damage?

  • Merse2506 John Mercer (@Merse2506) reported

    @bt_uk Hi what is the cost of BB in 4 small rooms on a single level flat? Am with Virgin and signal is poor at best. Looking to switch as I work from home two sons with consols and ipads and we all have phones

  • JuxtoG Juxto (@JuxtoG) reported

    @bt_uk My internet is down again. If you only took some sort of responsibility. You don’t even reply to my messages now. How shameful.

  • 97aaron ααrσn (@97aaron) reported

    @bt_uk is the internet net down in my location??

  • PaulaSp04798781 Paula (@PaulaSp04798781) reported

    @bt_uk YOU SHOULD BE ASHAMED OF YOURSELVES😡😡APPALLING WAY TO TREAT BEREAVED RELATIVES!!!😭😡

  • Dorrocks11 Deborah (@Dorrocks11) reported

    There's a fault in our area and BT broadband has been & continues to be down since 0630am today. Two people who haven't been able to do their work as a result! @bt_uk Can you fix this asap please?

  • RoyBliss Roy Bliss (@RoyBliss) reported

    @bt_uk @tom_blissy I can't quite fathom why your 'colleague' will only get in touch AFTER the service is connected. The need is for someone to OWN the problem and fix it. Your systems and processes are failing miserably. You keep saying an engineer will visit and they don't. Six times failure.