BT (British Telecom) outages and service status in Broxburn, Scotland

Problems in the last 24 hours in Broxburn, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broxburn, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Broxburn, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, and Dunfermline.

City	Problem Type	Report Time
Edinburgh	Internet	2 days ago
Dunfermline	Internet	3 days ago
Edinburgh	Wi-fi	9 days ago
Edinburgh	Internet	16 days ago
Edinburgh	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Broxburn, Scotland

Latest outage, problems and issue reports in Broxburn and nearby locations:

• 
  Kari McBurnie (@kari_mcburnie) reported 5 minutes ago from Dunfermline, Scotland

  @btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.

• 
  Steve Hill (@stevehillthen) reported 5 minutes ago from Brightons, Scotland

  @btsport can you please cancel my monthly payment (made 20 minutes ago)? I cannot cancel online and you’re not showing the game I wanted to watch (misleading info). Many thanks

• 
  Kathryn Donnelly (@K_J_Donnelly) reported 6 minutes ago from Edinburgh, Scotland

  Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

• 
  Richard Peat  (@RTPeat) reported 8 minutes ago from Kinghorn, Scotland

  @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

• 
  Avantika (@maryjanesdesk) reported 11 minutes ago from Edinburgh, Scotland

  Have been trying to get broadband sorted since we moved over a MONTH ago and between the innumerable errors made by @bt_uk and apparent issues with Openreach's systems I am at my wits end...how do you not inform the provider / the customer if you aren't going to turn up?!!

• 
  Janey (@janey656) reported 13 minutes ago from Edinburgh, Scotland

  @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

• 
  LAYC (@LAYC2015) reported 13 minutes ago from Edinburgh, Scotland

  @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

• 
  Darren Rintoul (@Toolbag4) reported 14 minutes ago from Edinburgh, Scotland

  Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

• 
  Neville Lawther (@Neuraldance) reported 18 minutes ago from Edinburgh, Scotland

  @bt_uk Edinburgh broadband My internet is down in EH10.

• 
  Richard Peat  (@RTPeat) reported 19 minutes ago from Kinghorn, Scotland

  @bt_uk I don’t want the equipment removed, I want your customers service removed from it so I can have my service installed rather than having to have hardware pointlessly replaced. Your customer has emigrated, the service is no longer used.

• 
  Brian Thomas (@brian6211) reported 19 minutes ago from Edinburgh, Scotland

  @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

• 
  Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported 22 minutes ago from Edinburgh, Scotland

  @Roddysmith12 @mitchmi09009371 @bt_uk On a rebound. Doesn't take away the fact it was a **** penalty.

• 
  Marky ™ (@MrSifter_) reported 23 minutes ago from Edinburgh, Scotland

  @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

• 
  Julia Palmer (@jules878) reported 24 minutes ago from Edinburgh, Scotland

  Edinburgh calling! Is @bt_uk Internet down?

• 
  Richard Peat  (@RTPeat) reported 29 minutes ago from Kinghorn, Scotland

  @OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!

• 
  thekastriconsultancy (@thekconsultancy) reported 32 minutes ago from Edinburgh, Scotland

  appalling attitude from @bt_uk supposed final resolution manager. Stayed for third year with new contract and completely lied to by agents/no calls back as promised and last £100 - not good enough!

• 
  British Bulldawg (@britishbulldawg) reported 35 minutes ago from Edinburgh, Scotland

  @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

• 
  Graeme Taylor (@taylor354) reported 36 minutes ago from Edinburgh, Scotland

  @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

• 
  Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itsMoffat) reported 48 minutes ago from Whitburn, Scotland

  Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.

• 
  Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported 60 minutes ago from Edinburgh, Scotland

  @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bazzer (@thematrixzion) reported 7 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on

• 
  Sam Chapman (@SamChapman76) reported 7 minutes ago

  @bt_uk why are you charging me 90 quid a month when new customers can get same service for 24.99 this is unacceptable and you know it is as well. My bad for not shopping around I will be now.

• 
  John E (@John210750) reported 8 minutes ago

  @GrahamH36921247 @bt_uk Sign in sign out codes verification text message , at the point of ARGH 😡

• 
  RaeRubyRae (@RaeRubyRaeK) reported 8 minutes ago

  @bt_uk Now I can’t log into the website either without giving you my mobile number? What about someone who doesn’t have a mobile number? You’re actively discriminating against people who might not be fully digital. @Ofcom stop allowing BT to pull this crap!

• 
  Jon Chadwick (@JonD_Chadwick) reported 11 minutes ago

  @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.

• 
  read steel ball run (@booker213) reported 11 minutes ago

  @bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.

• 
  SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported 12 minutes ago

  @bt_uk are a waste of human breath, and are Olympic standard liars. It's now the Communications Ombudsman, your service is an utter shambles.

• 
  James Morris (@Jimmymo79) reported 17 minutes ago

  @bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails

• 
  Brian McBride (@brian_mcbride1) reported 18 minutes ago

  @bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed

• 
  Dean Gray (@iamdg755) reported 19 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.