BT (British Telecom)

BT (British Telecom) Outage Report in Broxburn, West Lothian, Scotland

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The latest reports from users having issues in Broxburn come from postal codes EH52.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Broxburn, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Broxburn, West Lothian, Scotland 03/09/2026 18:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broxburn, West Lothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline, Linlithgow and Broxburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Broxburn, Scotland

Latest outage, problems and issue reports in Broxburn and nearby locations:

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • itsMoffat Aaron 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@itsMoffat) reported from Whitburn, Scotland

    Why do @bt_uk make it so difficult for me to spend money. Trying to upgrade my existing package. The digital journey on the website / app is poor, no echat option and been in a queue now for 15 minutes to speak to someone.

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • smunro23 Sheila Munro (@smunro23) reported from Armadale, Scotland

    @bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?

  • C4mrin 🏴󠁧󠁢󠁳󠁣󠁴󠁿Cameron🇪🇺 (@C4mrin) reported from Armadale, Scotland

    @WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    @bt_uk is you are the best, if hate to see the #worst never known anything like this! #rubbish change my date but don't tell me! I've been trying to get installed since January!! #useless

  • BenHarvell Ben Harvell (@BenHarvell) reported

    Who's the customer, @bt_uk or @WeAreOpenreach? Seem incapable of talking to one another which directly impacts the end user (me). To have to cancel an entire order & wait a week to open a new one before an engineer can fix the problem they created is madness. @OpenreachHelp

  • BenHarvell Ben Harvell (@BenHarvell) reported

    @MarcAllera @bt_uk Answering calls is one thing, actually being able to help is completely different. I've spoken to several friendly @bt_uk staff who seem completely hamstrung by archaic processes and a computer-says-no mentality. "The system won't let me" is not an adequate excuse in this age.

  • eamoaken Dripmunk (@eamoaken) reported

    @bt_uk Already tried, was reassured that there was no issue with the service that its just terrible at the best of times

  • Crikey_G ******-G©️ (@Crikey_G) reported

    @bt_uk Hi, thanks for reply. I go to add and it asks me to log-in, I do that but all it does it keep asking me to create an account. When i try to create an account it says the service is unavailable. What am I doing wrong?

  • Crikey_G ******-G©️ (@Crikey_G) reported

    @bt_uk OK, at least it's not something I'm doing wrong. Thanks for trying to help...

  • stuartgreen747 Stuart Green (@stuartgreen747) reported

    @bt_uk Why? Because you don't guarantee a good connection. One of your engineers told me this week the 5 drop outs per day is acceptable. That's right people, BT consider it acceptable that your broadband can fail 5x per day

  • druidic_giblets Druidic Giblets (@druidic_giblets) reported

    @Megacharlizard @bt_uk We have the same issue, swept in before we moved into our new build and made a deal with the builders for FTTP so no one in my area will try with it as they have to pay BT a **** tonne It's a joke, I just wanna leave maaaaan

  • forth_club Forth Valley Fencing Club (@forth_club) reported

    @BlairCremin @bt_uk Have sent a DM - Can help

  • novelprinciples TinoHwata (@novelprinciples) reported

    @bt_uk Is your network down in the Cardiff Area (CF3)? I have no internet impossible to work from home!