BT (British Telecom) Outage Report in Broxburn, West Lothian, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
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| Edinburgh |
Wi-fi | |
| Edinburgh |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
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Andrew Queens
(@Andrew_Queens) reported
from
Bridgend, Scotland
@VinceMcMahon @WWE why not make all ur #ppv exclusive to the #PPV. Like @btsport providers and then 2 nights after the Ppv put it on @WWENetwork then that way we can support our #superstars via that way.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Paul Greig
(@paulgreig6) reported
from
East Calder, Scotland
@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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David Tanner
(@DavidTannerTV) reported
from
Edinburgh, Scotland
@JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!
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David Tanner
(@DavidTannerTV) reported
from
Edinburgh, Scotland
@MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service
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Fergus
(@fergusboden) reported
from
Edinburgh, Scotland
Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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Andrew Kemp
(@andrew_kemp) reported
from
Currie, Scotland
Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rach
(@aitch_R_aitch) reported
@bt_uk actually is a great ploy - make the whole installation experience so #bad customers will think twice about going thru that again should they go with someone else! I will never change broadband provider again!
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Fooodzilla
(@fooodzilla) reported
@bt_uk 08 Mar -First broadband outage - raised fault 09 Mar -Afternoon engineer visit, fixed line 11Mar -Fault raised low broadband speed 12 Mar -Engineer visit, temporary fixed. Other neighbours in same block faced outages. Major fault of duct &cable replacement raised on another flat
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Jill Wheater
(@JillWheater2) reported
@bt_uk I keep getting phone calls from an 0845 number that when I search, claims to be a BT text messaging service. Is this genuine? I don't want to answer in case it's a scam but the calls are so frequent, it's becoming annoying! Any advice please?
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Kieron Phoenix
(@vesuro) reported
@bt_uk I honestly do appreciate the help Dee but unfortunately all Openreach keep doing is moving the date, thats what my complaint is. Its the 2nd, then the 10th, then the 15th, then the 16th and now the 30th....and I guarantee when we get to the 30th the date will move again 😭
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Neily1973*🏳️🌈
(@Neily1973) reported
@KloppMeister19 @bt_uk No. Every so often I ring up and have a moan and they put the price down. All part of the game. I assume they make a bit of extra margin in the period between. Keep your eye on it.
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Fooodzilla
(@fooodzilla) reported
@bt_uk 13 Mar : Raised fault again as our account fault showed problem was resolved while we were still experiencing broadband outages 16?Mar : Engineer visit, no contact with us. No problem resolution
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jules
(@julesrach) reported
@bt_uk Contractors turned up announced to dig up my garden to replace my landline. Pipe & cabling has been left, I've not heard about an engineer coming out yet to connect my internet.... just bad communication
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Mark Cheshire
(@bigchesh247) reported
@bt_uk I am disgusted with the broadband service we are getting no consistent in the supply and keep getting kicked out say no internet
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jules
(@julesrach) reported
@bt_uk An engineer has turned up unannounced this morning to pull through the cabling & then leave it. I didn't know. I managed to soak to him b4 he left & now he knows im in he's coming back after another job? Crazy waste of time & poor communication
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Leah- The Robsons
(@mrsrobson17) reported
@bt_uk Well no it’s nothing to do with the extension that’s a plug. But I was highlighting how bad my wifi has always been to ahve to do this but for the past couple of days it’s even worse... calls cannot connect and I now on my phone I’m using my mobile data?