BT (British Telecom)

BT (British Telecom) Outage Report in Broxburn, West Lothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Broxburn, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Broxburn, West Lothian, Scotland 02/08/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Broxburn, West Lothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline and Livingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Broxburn, Scotland

Latest outage, problems and issue reports in Broxburn and nearby locations:

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • C4mrin 🏴󠁧󠁢󠁳󠁣󠁴󠁿Cameron🇪🇺 (@C4mrin) reported from Armadale, Scotland

    @WeeeSacks @bt_uk Mine went down at 17:30 ish - heard its fairly wide spread in Armadale - reported it to BT and told Friday for a fix but if its a bigger problem should be fixed sooner.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • smunro23 Sheila Munro (@smunro23) reported from Armadale, Scotland

    @bt_uk I raised a complaint re spam emails and it has now been closed with the issue still live. The email letting me know this ended up in this spam folder!!!! The only way I can contact you re this is by phone or writing. Can you please give me an email address?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jayneferst Jayne (@jayneferst) reported

    . @bt_uk Our telephone cable blew down in high winds on Sunday 2nd May. Your engineer cut the cable completely on 5th May. Since then no cable, no landline, and no word from you when you will fix apart from disjointed automated responses giving me fake fix dates. Shoddy service.

  • superjeans superjeans 🦉 (@superjeans) reported

    @bt_uk Hi - there was a smell of hot electric like something had blown. Is it not possible to send a replacement router for me to fit myself? There was a pop and the smell was from the router. Six days without Internet is a major issue for me as a I work at home

  • JFOF533 JFOF (@JFOF533) reported

    @bt_uk @MoneyTelegraph on April 28 you closed email accounts attached to my BT package (I pay you monthly by direct debit and you are happily charging me) with no warning. I called to ask for them to be reinstated and I am still waiting. Not very good service

  • BOOchanUK YOKOBOO (@BOOchanUK) reported

    @bt_uk what is the quickest way to speak someone on the phone? So many options and takes long time. We are moving so need to cancel my BT broadband but want to use BT again in the new flat. Can you read a PM from me please?

  • graham641 GRVY Graham6 (@graham641) reported

    @Bubbles_A4PD @bt_uk Yep, the customer service is shocking these days especially after they merged with EE.

  • royles Christopher Royles (@royles) reported

    @TimothyJBrown27 @Sonos @bt_uk They pushed a new fix, day after I called them. Then enabled 5Ghz and rebooted.

  • snoobzie Shaun (@snoobzie) reported

    @TwistedTim76 @bt_uk @EXCEL I wish, I’m in the middle of a midlands town, and the broadband is shocking, no virgin media access, so limited to wry slow adsl speeds

  • MASTERGAMEZ5 MASTERGAMEZ (@MASTERGAMEZ5) reported

    @bt_uk your customer service is **** we made a booking for someone to come out and we waited and no one turn up just to be told that it had not been written down you have my box as the standard when its the 4k version

  • babydavemcfc85 David Lewis (@babydavemcfc85) reported

    Morning @bt_uk & @VodafoneUK any chance you can get you things in order and sort this problem? 2 engineers been at my house over the last 3 days and have done all they can!

  • jokerjake6969 jakey p (@jokerjake6969) reported

    @bt_uk hey so my connection has been terrible the past two weeks I've done everything to sort it e.g. reset, reset modem and nothing is working it's now becoming unbearable to do anything. Can you please help ?