BT (British Telecom) Outage Report in Broxburn, West Lothian, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Broxburn, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Broxburn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Broxburn, West Lothian, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Dunfermline and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
||
| Edinburgh |
Wi-fi | |
| Edinburgh |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Broxburn, Scotland
Latest outage, problems and issue reports in Broxburn and nearby locations:
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst
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phil *wash your hands*
(@phildalgleish) reported
from
Edinburgh, Scotland
Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.
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Chris Osborne 🏴 #SNP #indyref2
(@shwadywaddyday) reported
from
Edinburgh, Scotland
@bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
@SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019
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Andrew Queens
(@Andrew_Queens) reported
from
Bridgend, Scotland
@VinceMcMahon @WWE why not make all ur #ppv exclusive to the #PPV. Like @btsport providers and then 2 nights after the Ppv put it on @WWENetwork then that way we can support our #superstars via that way.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.
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Perry E Jenkins
(@PEJ13) reported
from
Edinburgh, Scotland
@bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.
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Janey
(@janey656) reported
from
Edinburgh, Scotland
@bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday
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Fergus
(@fergusboden) reported
from
Edinburgh, Scotland
Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)
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Paul Greig
(@paulgreig6) reported
from
East Calder, Scotland
@bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!
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Moira Johnstone
(@celticghirlmo) reported
from
Edinburgh, Scotland
@bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk In which case I need to report our broadband is down.
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Marky ™
(@MrSifter_) reported
from
Edinburgh, Scotland
@bt_uk Your service is still ****
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Pawezowski
(@pawezowski) reported
@bt_uk Hi I have a problem with the transfer of my number from TT to BT after installation of FTTP
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William Agnew
(@willsagnew) reported
@virginmedia So I take it by your total silence and disregard for customer service that you no longer wish to support a paying customer? When it comes time for my DD to leave I’m thinking I might just cancel it and ignore you! Wonder if @SkyUK or @bt_uk fancy a new customer?
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Shaunie McMaster
(@ShaunieMcMaster) reported
Is anyone else having issue with @bt_uk internet, the past week has been awful and I’m expected to do home learning but keep getting kicked out of zoom due to internet connection??
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Nadia Mostafa
(@theNaMoShow) reported
@bt_uk Yes I will raise a complaint, and I will also seek advice on the accountability you as a company have on this. Is a mere “sorry you are dissatisfied” is good enough? When people are dying from this virus?? Your staff should be wearing #ppe!
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Nadia Mostafa
(@theNaMoShow) reported
@bt_uk @bt_uk this isn’t about customer service. This is about lives of your customers being put seriously at risk of contracting #covid simply because your engineers don’t wear #ppe when entering homes. Do you understand how serious this pandemic is? I will be contacting @BBCWatchdog
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Alfie
(@ElBuffalow) reported
@bt_uk So you want me to pay an extra £15 per month to get a decent wi-fi signal upstairs?
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resonatmortis
(@resonatmortis) reported
@bt_uk It’s not affecting the service but the cable is hanging across 3 properties and the box in the centre is getting closer to my neighbours car window every day!
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stuart
(@chewystuey) reported
@joetracey7 @PippaCrerar @bt_uk There are several providers who run their own circuits, often now fibre, but also copper into customer premises. You also need to clearly differentiate BT Openreach from BT consumer (who made the offer to DfE). They are NOT the same company, have extensive regulation between
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DrewWalker
(@OldTup) reported
@btsport as a bt broadband&landline customer what options do I have to view my efl team FA Cup game on BT tomorrow other than full btsports subscription I don't want? I've searched for game&matchday passes but not found anything?
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Jim
(@memike72) reported
@bt_uk I’m using the checker on the ‘now’ tv box when the internet slows down and the picture begins to pixelate. Afterwards I did it again and it was up to 7mbps. It’s intermittent drop of signal, very frustration g.