BT (British Telecom)

BT (British Telecom) Outage Report in Penicuik, Midlothian, Scotland

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The latest reports from users having issues in Penicuik come from postal codes EH26.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penicuik, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penicuik and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penicuik, Midlothian, Scotland 04/19/2024 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Penicuik, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Livingston, Tranent, Bonnyrigg, Musselburgh, Penicuik and Dalkeith.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomLivingston Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomTranent Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penicuik, Scotland

Latest outage, problems and issue reports in Penicuik and nearby locations:

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • zachjwsmall1 Zachary Small (@zachjwsmall1) reported

    @bt_uk can I close my account down online or do I need to call the call centre??

  • mellis737 Michael Ellis (@mellis737) reported

    @bt_uk Way you could advise YOUR customer correctly???!!!

  • Rossva1189 Ross (@Rossva1189) reported

    Been a @bt_uk customer for over 20 years. Finally switching provider as can get x10 the speed for less £4 a month. Now find out I need to pay £7.50 a month to keep the email service I’ve had from them for 20 years. This is absolute robbery @bt_uk . Talk about anti competition !

  • whatawallyart W H A T A W A L L Y ©️ (@whatawallyart) reported

    @bt_uk any problems in SS39EW?

  • mellis737 Michael Ellis (@mellis737) reported

    @bt_uk Openreach are telling me that they cannot update me - I am your customer, you pay them to do this work. The fact you cannot get updates from them until October is an absolute disgrace. We are so angry with this whole process - both companies have awful customer service.

  • cubwolf Dave Smith (@cubwolf) reported from Ingoldmells, England

    Dear @bt_uk @EE there are more than 10 people in Ingoldmells in the summer. Please sort out your overloaded mobile data network 👍

  • benchandler93 Ben Chandler (@benchandler93) reported

    @bt_uk Hi, we need a broadband issue addressed due to fale sale information from BT staff. On the 2nd June a BT salesperson knocked on our door and tested our internet speed and told us the internet speed was below our contracted level.

  • mrpbarrington Phil Barrington (@mrpbarrington) reported

    @bt_uk what’s happening in Cawston, Rugby please? Red LOS. Please help.

  • dia797 Dom (@dia797) reported

    @OpenreachHelp hi, we have an open ticket for an upgrade but have lost a Internet and @bt_uk say they can't raise a support ticket, how does this work?

  • mellis737 Michael Ellis (@mellis737) reported

    @bt_uk How many times..!!! The work has been done!!! If someone cared to come and have a look you would see that. You can see where the connection has taken place. You’re all as bad as each other and are just fobbing is off. You need to come and have a look but you won’t as you 1/2