BT (British Telecom)

BT (British Telecom) Outage Report in Penicuik, Midlothian, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penicuik, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penicuik and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penicuik, Midlothian, Scotland 01/18/2026 11:35

January 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penicuik, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Livingston, Musselburgh and Dalkeith.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Penicuik, Scotland

Latest outage, problems and issue reports in Penicuik and nearby locations:

  • TheCocoAnarchy Colin Norman Wright (@TheCocoAnarchy) reported from Edinburgh, Scotland

    Hey folks. Just to let you know that the following number, 02039665726 is poising as BT (@bt_uk) but it is a cold call scam. Hang up, block & report.

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Roddysmith12 @mitchmi09009371 @bt_uk ****, you can't even think of an original insult. Is it just too much for your 2 brain cells to cope with? Watch you don't have an aneurysm.

  • richardriddell richard riddell (@richardriddell) reported from Newtongrange, Scotland

    C'mon @bt_uk waiting for an engineer to show up today to sort out your terrible service.what a surprise no-one has turned up.Even the ee box you sent is hopeless

  • Katerinaaah Katerina (@Katerinaaah) reported from Edinburgh, Scotland

    @bt_uk It was a copper line, changed to digital voice. We have been told categorically that the number cannot be transferred. Are you sure you can help with this?

  • jules878 Julia Palmer (@jules878) reported from Edinburgh, Scotland

    Edinburgh calling! Is @bt_uk Internet down?

  • daztynecastle Darren Hush (@daztynecastle) reported from Broxburn, Scotland

    @bt_uk you were supposed to send out an 4g mobile hub but got an email saying it has not been sent! I have not had internet now for nearly a week please help!!

  • jules878 Julia Palmer (@jules878) reported from Edinburgh, Scotland

    Hello. Is there a problem with @bt_uk email? I can't access. Very inconvenient. #BTEmail #Down?

  • TwtrMinstrel Peter Williamson Garland🇺🇦 (@TwtrMinstrel) reported from Edinburgh, Scotland

    @btsport The worst customer service. Left me hanging until 9 pm then hung up. Problem unresolved

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Roddysmith12 @mitchmi09009371 @bt_uk On a rebound. Doesn't take away the fact it was a **** penalty.

  • SandmanEdi boswelltoday (@SandmanEdi) reported from Edinburgh, Scotland

    @jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @Bobfryer5 @mitchmi09009371 @bt_uk He scored on the rebound. If he hadn't you'd all be talking about his **** penalty. My word, you idiots are thick.

  • EdiDisgraces Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, Scotland

    @EdinReporter There are some horrors in Leith that could do with being removed before new expensive paving goes down @BTCare could show it cares…

  • grahambrown1875 Graham Brown (@grahambrown1875) reported from Penicuik, Scotland

    Anyone else's @btsport cut out regularly when watching online? It's awful🤬

  • maryjanesdesk Avantika (@maryjanesdesk) reported from Edinburgh, Scotland

    Have been trying to get broadband sorted since we moved over a MONTH ago and between the innumerable errors made by @bt_uk and apparent issues with Openreach's systems I am at my wits end...how do you not inform the provider / the customer if you aren't going to turn up?!!

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @mitchmi09009371 @bt_uk Kane's penalty against Denmark was pretty **** as well yet he didn't get the backlash these players got.

  • gongthegoalie Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @knackersakki @mitchmi09009371 @bt_uk So I've had replies saying he got lots of critisism and others saying he got none as all that mattered was that he scored. How badly he took the penalty has no bearing on anything. Comes across like there's a section of fans who don't support the team unless they're winning.

  • Stegadoris Steven Grant (@Stegadoris) reported from Edinburgh, Scotland

    @bt_uk No, I haven't. Can you provide their details? There isn't an issue with the phone lines but the recent wind up here in Edinburgh has the branches bashing of the lines, so it's only a matter of time before the branches snap the wires, hence I'm trying to take preventive measures.

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??

  • chrisdonia Chris Scott (@chrisdonia) reported from Edinburgh, Scotland

    @FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • vicki2209 Vicki Slaine (@vicki2209) reported

    @bt_uk Can you explain why you have allowed someone to take over my line without consent? Even though I have contacted you multiple times to tell you no?! Absolutely ridiculous service!

  • Suzyneverwong Susan Thorns (@Suzyneverwong) reported

    @bt_uk I need to cancel a landline and it appears the only way to do this is by calling your contact centre, however I have been waiting on hold 30 mins this morning already. What can I do to make this easier?

  • marcjon9 marc jones (@marcjon9) reported

    @bt_uk royal mail are a total joke/ not reading the delivery location notes/ and the handset never turned up! still waiting to hear about goodwill compo weeks later

  • WhelanAlison Alison Whelan (@WhelanAlison) reported

    @bt_uk i want to cancel my bt premium email. Only way to do this is ring but i am not waiting 30 mins on phone. Can you sort?

  • ItsWardyBoi ItsWardyBoi (@ItsWardyBoi) reported

    @bt_uk Spoken to someone higher up the chain who has now placed an order on the same account. The line should switch back from EE on the 7th Nov. Not ideal, but it's a solution!

  • leeinengland Lee B (@leeinengland) reported

    @BT_UK is absolute garbage

  • vicki2209 Vicki Slaine (@vicki2209) reported

    @bt_uk you allow this to happen to thousands of customers per year! An explanation and resolution is expected ASAP

  • vwdaz Darren (@vwdaz) reported

    @bt_uk Whats the point of wireless if its not going to work correctly, previous to getting BTtv my sky box was wireless, never had an issue. Regretting switching already, nothing but problems and its only been a week.

  • Agent_mb Mark Bennett (@Agent_mb) reported

    @bt_uk you are a embarrassment. Utterly appalling customer service. Lied miss informed and continuing let down.

  • stephen501 Kein Engländer mehr- Ich bin Europäer Stephen (@stephen501) reported

    Had a problem with my broadband. Fine now. But I learnt one thing. I cannot rely on @bt_uk to fix problems quickly. #bT