BT (British Telecom)

BT (British Telecom) Outage Report in Penicuik, Midlothian, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penicuik, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penicuik and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penicuik, Midlothian, Scotland 09/05/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penicuik, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Roslin, Tranent, Uphall, Livingston and Dalkeith.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomRoslin Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Penicuik, Scotland

Latest outage, problems and issue reports in Penicuik and nearby locations:

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • britishbulldawg British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • ambermhammond Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • Andymitch79 Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • Keithduncan47 Keith Duncan (@Keithduncan47) reported from Edinburgh, Scotland

    @bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • SandmanEdi boswelltoday (@SandmanEdi) reported from Edinburgh, Scotland

    @jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE

  • DarkblueDad Keith Guthrie 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺WearingAFaceCovering (@DarkblueDad) reported from Currie, Scotland

    @bt_uk Found out it was an issue with cordless phone not hanging up!

  • gongthegoalie Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • intergeri Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @mitchmi09009371 @bt_uk Kane's penalty against Denmark was pretty **** as well yet he didn't get the backlash these players got.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TraceyBtint Tracey Wilkinson 💙 (@TraceyBtint) reported

    @bt_uk Hi Alanah, no I’m good thank you. I was replying to Alex as have the same broadband, he asked if it was just his broadband connection that was slow. (Ours is absolutely fine though thank you 🙏)

  • Munafshakir Munaf Shakir (@Munafshakir) reported

    @bt_uk it’s unacceptable to increase broadband prices by over 14%. Your broadband service is a lot more expensive than others anyway, and customers should be allowed to switch their broadband service without paying cancellation fees.

  • FKAColinTDF Colin P (He/Him) 🗿 (@FKAColinTDF) reported

    @SkyHelpTeam i have just had an email from @BTCare saying that you have informed them I am leaving to join you. I am not and I was informed clearly on the phone that no action would be taken on your part until I confirmed. How do I make a complaint to the highest level?

  • twmorgan11 Tom Morgan (@twmorgan11) reported

    @bt_uk But the service is already connected, we’re literally just waiting to switch it on, and it keeps getting delayed. Is there a way to contact open reach?

  • peterrichardbro peter brown (@peterrichardbro) reported

    The New Zealand v England test series starts at 1am UK time. Sadly it is only a two test tour, which is never enough. Surely a three test series should be the minimum. This first test is a day/nighter so a pink ball game. TV #BTSport Radio commentary on #talkSport2 #NZvENG

  • redarmy19870 REDarmy (@redarmy19870) reported

    Another live match and another potential red card that the fans don't no if it was even checked, but again why do now @prime but also @btsport and @SkySports never look at potential red cards after a game. Not mentioned once.

  • stevend35022139 Stephen Devlin (@stevend35022139) reported from Ballynacarrigy, Leinster

    @SkySports @btsport @BBCSport when are you going to have a conversation about Chelsea and their continuing poor form? If this was Manchester United all the back pages and headlines would be full! And you know it! 100 mill for both Mudryk and Fernandez and not a word said

  • ulookingatmefu DR (@ulookingatmefu) reported

    @simplyjambo @bt_uk It is shocking. Pure greed and profiteering. I like you will cancel now if possible and if not then later.

  • MandyCandy317 Mandy Candy (@MandyCandy317) reported

    @bt_uk And I could get the same service from sky for £25 a month!!

  • hally16sports John Hall (@hally16sports) reported

    @btsportfootball @btsport hello, I tried your messaging service but the guy was worse than useless! I am a Sky customer who subscribes to BT Sport and my son wants to watch BT Sport on his PS5, how does he logon please as I have no account details with BT - thanks, John Hall