BT (British Telecom)

BT (British Telecom) Outage Report in Penicuik, Midlothian, Scotland

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The latest reports from users having issues in Penicuik come from postal codes EH26.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Penicuik, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penicuik and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Penicuik, Midlothian, Scotland 06/06/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Penicuik, Midlothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Penicuik, Dalkeith, Livingston and Prestonpans.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh E-mail
United KingdomEdinburgh E-mail
United KingdomPenicuik E-mail
United KingdomEdinburgh E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Penicuik, Scotland

Latest outage, problems and issue reports in Penicuik and nearby locations:

  • hazystew Sin-i-sister (@hazystew) reported from Edinburgh, Scotland

    @bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • baldy100 Gregg Aston (@baldy100) reported from Gorebridge, Scotland

    @bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TherapyUpNorth Jay_Therapy Up North (@TherapyUpNorth) reported from Manchester, England

    @btsport atrocious customer service today when i phoned to speak about an unacceptable 20% price hike mid contract.

  • Andymitch79 Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

  • bennyturk Gareth Bennett (@bennyturk) reported

    @bt_uk An engineer has checked the line and we were told thats the best it will get. My issue is having to pay the cancellation fee when i am not getting the upload speed promised.

  • TraceyRoy01 Tracey Roy (@TraceyRoy01) reported

    @bt_uk Hi Scott, I can't see a link but the manual we checked didn't have the fix in it. The out of warranty line is a premium number. Is there no fix you can advise of?

  • JohnGoodland John Goodland (@JohnGoodland) reported

    @BTCare nearly 3 weeks without BT TV channels each day my fault resolution date moves back a day. Is it time to switch to @SkyUK? Come on BT sort out the service I pay for!

  • MrimfIan MrF (@MrimfIan) reported

    @bt_uk This is useless, yet again the worst possible service from BT. Not a single person prepared to pick up the phone and try to help. This customer will be leaving BT at the earliest opportunity.

  • tatie_501 Tatie💙💛 (@tatie_501) reported

    @bt_uk I have ended up having to cancel my subscription with immediate effect and get a full refund from my last bill so no I didn't get the help I needed for this matter

  • andywilkins Andy Wilkins (@andywilkins) reported

    I raised a complaint with BT on 15th August about my BT Sports not working, we are now in December and its still not fixed! Even the complaints team seem to have given up. What's going on BT? By any score this is shocking service... @bt_uk @OmbudServices

  • saxbend 👣🎷बैन डौन्नल्ली (@saxbend) reported

    @bt_uk Indeed. Go to the games instead. Actually support your club. It won't be long until you can again

  • HatedDesign Hated Designs (@HatedDesign) reported

    @Joe__Hora__ @bt_uk @virginmedia we had a bit of luck after a similar issue but best we could get was a 4g modem with few terrabites of data untill we got it on (provided by bt) we also managed to get the wait time down to 8days from the normal 12 or so , so just keep on there ***'s :)