BT (British Telecom) Outage in Musselburgh, East Lothian, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 No problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Musselburgh, Scotland

BT (British Telecom) Outage Chart in Musselburgh, East Lothian, Scotland

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(60.27%)
Phone
(17.02%)
Wi-fi
(9.11%)
E-mail
(6.47%)
Total Blackout
(4.66%)
TV
(2.48%)

BT (British Telecom) Outage Map Near Musselburgh, East Lothian, Scotland

The most recent outage reports and issues originated from Edinburgh, Longniddry, Dalkeith, Musselburgh, Kirkcaldy and Currie.

Edinburgh Internet
Edinburgh Phone
Edinburgh E-mail
Edinburgh E-mail
Edinburgh E-mail
Edinburgh Total Blackout

BT (British Telecom) in Musselburgh, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:
  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • fergusboden Fergus (@fergusboden) reported from Edinburgh, Scotland

    Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)

  • celticghirlmo Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland

    @bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

  • RossM3110 Ross (@RossM3110) reported from Kirkcaldy, Scotland

    @tamkelly1980 @btsportfootball @btsport @RangersFC @darrellcurrietv @EuropaLeague Are you at the windup or are you really that stupid

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @MikeyRuddick @btsportfootball @HibernianFC @btsport @sunsetandvine Just read that. To be honest, he’s never a League 1-level player. I move would be good for him. He would to say no to Celtic.

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • DavidTannerTV David Tanner (@DavidTannerTV) reported from Edinburgh, Scotland

    @JimDelahunt @ScotsFootyCards @whyimeadie @btsportfootball @Betfred @btsport @spfl @spflnews @FootballThen @SportOnTheBox @FootballInT80s @davstu11 @1968Tv @andycameron1940 Haha! JD, I didn’t ever think about that! Damn. Those blue overalls that Dennis wore were a source of joy for me!

  • Gillian1971 Gillian Macrosson (@Gillian1971) reported from Edinburgh, Scotland

    @bt_uk Cold calling me at 7.50am on Saturday and 7.40am today to sell me stuff will ensure that I never sign up for your products ever again

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @MakeDigitalWork @virginmedia I feel your pain! They provide such a poor service, with poor equipment and poor support. Holding them in breach of contract now as they are not providing what I am paying them for, cancelling and getting fttp with @bt_uk installed in 2 weeks

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Surprise surprise @virginmedia is down, again! apparently it’s for upgrades, Got cut off whilst on the phone sorting out leaving them! Now in the process of ordering up my @bt_uk FttP

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk internet still playing up. Send help !

  • jules878 jules878 🕷♦️🚴‍♀️🍷🦢 (@jules878) reported from Edinburgh, Scotland

    If anyone sent me an email between 5pm and midnight yesterday I didn't receive it. @bt_uk email was down for the 2nd time in a month, and all emails during this period were eaten by a @bt_uk and @YahooCare shaped black hole. #FedUpWithBTandYahoo #Unreliable

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Finally some competition to @virginmedia ‘a shocking internet service in my area! @bt_uk are finally doing #FttP been a long time coming... 14 years of mediocre internet service soon coming to an end!

  • thekconsultancy thekastriconsultancy (@thekconsultancy) reported from Edinburgh, Scotland

    appalling attitude from @bt_uk supposed final resolution manager. Stayed for third year with new contract and completely lied to by agents/no calls back as promised and last £100 - not good enough!

  • MrsRouthJones Lesley Routh-Jones (@MrsRouthJones) reported from Edinburgh, Scotland

    @bt_uk we have just received a call from your “technical department” from number 01798 877386 who say we have issues with our broadband - I asked for further details from them about our account and the line went dead - I assume this is a spam call as that number doesn’t connect

  • shelly8111 Michelle ☀️🌸🌸 (@shelly8111) reported from Musselburgh, Scotland

    That sucks! I won’t be watching then as don’t have @btsport 😕

  • Toolbag4 Darren Rintoul (@Toolbag4) reported from Edinburgh, Scotland

    Absolutely pathetic from @SkySports. Don’t give a shit about any of the other home nations. Gutted @btsport hs lost the rights to the spfl.

  • _GARYJACKSON Gaz⚡️ (@_GARYJACKSON) reported from Cowdenbeath, Scotland

    Why is @btsport app and skyQ app so ******* shit

  • kennyflockhart Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare Spoke with your customer contract renewal team. #RUDE!😠

  • rossdenholm980 rossdenholm (@rossdenholm980) reported from Haddington, Scotland

    @BTCare my internet is not working keeps turning its self off , I have never had a problem like this and I have been with bt for years , am no paying 60 pound a month for this

  • StuartCab205 bitablue (@StuartCab205) reported from Danderhall, Scotland

    @chris_sutton73 think I'll give it Miss .... rather shit hedgehogs than listen to him .... by the way he's the reason I gave up my subscription to @btsport .

  • TheSalmonRF Richard Fraser (@TheSalmonRF) reported from Penicuik, Scotland

    @btsport can someone please dm me about a complaint I have

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @BTCare Several weeks ago. Check your records and you should see the notes. Due to such appalling service I also believe compensation should be paid. I was offered £5 but that’s derisory

  • Enrohd_1992 Douglas James Horne🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Enrohd_1992) reported from Edinburgh, Scotland

    Horrible news absolutely horrible! Ugh screw you @ScotlandSky better make an effort! You guys don't give 2 hoots about Scottish Football whereas @btsport did sorry to see you go @chris_sutton73 @stephencraigan

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Edinburgh, Scotland

    @BTCare Once again BT’s customer service is a disgrace! You call and get treated like shit. You chat on the online service it’s a waste of time as it’s a bot. You reach out here and you have no interest. Looks like am going back to @SkyUK. You can read about @bt_uk in the newspapers!

  • Shaybee7 Sean Boyle (@Shaybee7) reported from Edinburgh, Scotland

    @BTCare Nope. I’ve already wasted nearly 2 hours of my day on this calling and being cut off or chatting online to a complete idiot. It’s up to you now to contact me. Like I say if you don’t it’ll be in the newspapers how BT steal from customers!

  • laura_claare Laura Clare (@laura_claare) reported from Musselburgh, Scotland

    @BTCare so yesterday, I had zero signal on my freeview channels - I eventually fixed that myself - thanks btw and now my subscription channels aren’t working!! I have reset the box as advised and it’s still not working. This is beyond a joke now!!!!!

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @bt_uk still #discriminatng against #deaf & #hearingimpaired people with lack of #subtitles on streamed football on @btsport . Bad enough, but @bt_uk also refuses to offer #deaf & #hearimgimpaired people a discount on the cost. #discrimination

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    Just been told that @bt_uk are allowed to #discriminate against #deaf people when they broadcast football on @btsport without #subtitles - but they are allowed to charge me the same as hearing people for the service - #institutionaldiscrimination

  • kennyflockhart Kenny (@kennyflockhart) reported from Edinburgh, Scotland

    @BTCare I have tried calling you this morning but everything is my own fault! Really rude member of staff!!! I am only receiving channel 307 onwards after being told to retune my TV from today! I want to cancel my subscription now!!!! Not receiving ANY channels BT is rubbish now!

  • lucia_ballerini Lucia Ballerini (@lucia_ballerini) reported from Edinburgh, Scotland

    @BTCare tired to talk to your rude operators while you are not able to fix my fault!

  • Roger_Edwards Roger Edwards - #IMWorld Bucharest Speaker (@Roger_Edwards) reported from Tranent, Scotland

    Anyone in #Edinburgh #tranent have #BroadbandProblems? It’s been down for nearly 2 hours though the BT website says all is okay. @BTCare

  • DanEunson Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    @BTCare Hi Dean, thanks for the reply. I didn’t get through, unfortunately. The issue is a bit complicated, so I will try again by phone this afternoon first, before sending a DM.

  • DanEunson Daniel Eunson (@DanEunson) reported from Edinburgh, Scotland

    Hey @BTCare Any idea what the customer services wait time is roughly? I’ve been on hold for 25 minutes already and urgently need to get an issue resolved.

  • bryan1_1972 Bryan Stewart (@bryan1_1972) reported from Cockenzie, Scotland

    @BTCare BT must have the worst customer service ever. No help what so ever from obviously a call centre somewhere other than the UK. Constantly increasing prices for poor service . Contact def NOT getting renewed with this lot again .

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    When chasing @btsport - by email - about the lack of #subtitles on their @btsport streaming service - they try and phone me - even though I have told them I can't take calls. Have now told them about the @PediusCall app - wonder if they will continue to #discriminate ?

  • sasbroons Stevie Brown (@sasbroons) reported from Penicuik, Scotland

    @BTCare I’ll DM my phone number & customer number

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • WladyslawMejka Wladyslaw Mejka (@WladyslawMejka) reported from Dalkeith, Scotland

    @btsport not offering accessible service to #deaf or #hearingimpaired customers. No subtitling when watching on laptop or tablet. #discrimination

  • JulieWhitley1 Julie Whitley (@JulieWhitley1) reported from Edinburgh, Scotland

    Day 3 of no land line and WiFi and still no word from BT. I guess improving their appalling customer service will reduce executive bonuses. @BTCare @bt_uk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • laborley Laura Borley (@laborley) reported

    @bt_uk We were lied to in order to get us to sign up for BT broadband; BT are reneging on the promise of a £70 Amazon voucher. Despicably deceitful company, never again! Do not believe a word they say. Plus, BT’s Internal communication is pitiful.

  • dannythorpe86 Danny Thorpe (ダニー) (@dannythorpe86) reported

    The amount of booing that will probably be at tonight's @WWE Smackdown will be off the chart's, but go for it let them hear you, support the current roster that works their butts off everyday only to be pushed aside for part timers #WWE #SmackDown #wwesmackdown #btsport

  • FroggingMan tramp (@FroggingMan) reported

    @bt_uk Ur WiFi is shit yeno

  • EvilSynths ♆ 𝕵𝖆𝖒𝖎𝖊 ♆ (@EvilSynths) reported

    @gogsmcintosh @bt_uk Cancel and sign up with a different email.

  • RevJohnnyPanic Darren Northfield (@RevJohnnyPanic) reported

    @bt_uk @newcastleguy48 Same with your hubs and the internet dropping out but you know......its my hub thats the problem not the fault on your line (even though your own engineers said theres a fault on the line) maybe i should pay a fraction of the m/cost and blame your computers see how that works!

  • J13Sam Samantha Jones (@J13Sam) reported

    @bt_uk @Michael75545709 I messaged yesterday but this still hasn’t been sorted! I’ve received a bill today and we are being charged for BT Sport even though I phoned to cancel it on 31st January and my order timeline confirms this. Please can you tell me who I need to contact to sort this out.

  • samyidcharteris samantha (@samyidcharteris) reported

    @bt_uk Have done so already. No reply. Told by BT customer services tonight to cancel direct debit, which I have done tonight.

  • Marcusc1013 Marcusc101 (@Marcusc1013) reported

    @bt_uk You have left my father who is DISABLED ,unable to contact me because engineers keep getting booked and cancel. And you dont inform anyone. Hows that for customer service. And also, it's been 2 weeks or more and still no one calls to reassure. Or escalate.

  • TEOL85 The Evolution Of Life (@TEOL85) reported

    @superthing @btsportwwe @btsport @VinceMcMahon @SkySports @SkyUK @channel5_tv @WWENetwork @WWE @WWENXT BT blew off their own pants PPV feed for the Network feed themselves last night look at their pictures that was the version I watched with only a Live and WWE logos on the picture. BT hate their own coverage and know it's bad and rips people off.

  • Si1Allen Simon allen (@Si1Allen) reported

    @bt_uk please can you tell me why you’re integration with now tv has made the packages worse. Having spent in excessive 4 hours on the phone, staff promised to call back and never did. I have been informed I can’t have now tv hd and to get now tv I would lose all previous Chanel