BT (British Telecom)

BT (British Telecom) Outage Report in Musselburgh, East Lothian, Scotland

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The latest reports from users having issues in Musselburgh come from postal codes EH21.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Musselburgh, East Lothian, Scotland 12/07/2025 05:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Musselburgh, East Lothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Musselburgh, Edinburgh, Dalkeith and Penicuik.

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City Problem Type Report Time
United KingdomMusselburgh Internet
United KingdomMusselburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • fergusboden Fergus (@fergusboden) reported from Edinburgh, Scotland

    Apparently an electricity problem has blown our area's internet and they might have to dig up the street to fix it. Anyone who knows me knows this is some of the worst news I could receive. (@bt_uk system was utterly clueless too, which was really helpful.)

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thank you, 😌I called on Monday to get some info about the early contract buy out scheme so i asked then to start a complaint.. Thanks again for emailing them. Chris

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk Thanks I guess only time will tell with that. Incompetence from 7 days prior to instal on 10th Jan, and now just over 3 weeks since then. The visit before install should have addressed all these issues. Prior to changing me to a more expensive service. I want the equipment out.

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • PEJ13 Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk So thanks to @bt_uk I owe £ 159.00 to @SSE for the cancelation of my contract. Then will leave me with no service whatsoever. It was bt that emailed me back in December to anounce I could now get fiber. I hope who ever calls tommoro is fully autherized to financially fix this.

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • RTPeat Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?

  • celticghirlmo Moira Johnstone (@celticghirlmo) reported from Edinburgh, Scotland

    @bt_uk You need to cut down on the adverts it’s ridiculous you should be ashamed charging for a channel of nothing but adverts 🤬🤬🤬

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • baldy100 Gregg Aston (@baldy100) reported from Gorebridge, Scotland

    @bt_uk Disappointing service again from BT. Nothing but hassle from the start and terrible coverage from router. 21 days since complaint email has been sent which has gone unanswered. Called today and found very unhelpful and only interested in selling further products. Avoid.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    @bt_uk I would if BT could do the job claimed. My fibre should have been active on the 9th Jan. I was told some BS about the routing route of the cables not as expected. Yet I know the fibre line is all set up and connected to the exchange now. . I've waited 7+ years Di I need to cancel

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • shwadywaddyday Chris Osborne 🏴󠁧󠁢󠁳󠁣󠁴󠁿 #SNP #indyref2 (@shwadywaddyday) reported from Edinburgh, Scotland

    Do I even want to know how much our goverment is funding these works that @bt_uk are claiming for upgrading the network.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidMcdaid7 David Mc daid (@DavidMcdaid7) reported

    @kevymac77 @btsport so bad he is!

  • raymufc83 Mani (@raymufc83) reported from Manchester, England

    Bloody hell, my satellite has lost signal due to the **** weather.. @btsport but every other channel is working? 🤬

  • definathalie nat (@definathalie) reported

    @bt_uk I was wondering whether you could help me, our wifi connection has been dropping on & off the whole day & currently barely working & we’re too late to call your repair teams & we’d really love to be able to sort this problem out before tomorrow morning thanks in advance!

  • andyleg66 Andy Leggott (@andyleg66) reported from Lymm, England

    @stehoare @btsport @rioferdy5 Plenty of stupid laws fella .... only problem I have is they only tend to be stupid if they don't work for you .... stay safe & enjoy having something to watch 🤔🤔

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • lil_tinner11 Brandon Tinsley (@lil_tinner11) reported

    @bt_uk I hope you can feed this back to the customer service team as I think if they are doing it to me, they are doing it to other people who would like to join BT > you could be losing alot of customers without you guys knowing

  • ManDawg1989 Manveer Singh (@ManDawg1989) reported

    @AnthonyMartial just to let you know, #BTSport @jjenas8 was being nice. What he really means is that you're too stupid to score that goal that @ECavaniOfficial did #FULMUN

  • ForFuch micky-blue-eyes (@ForFuch) reported

    @btsport has the worst customer service I’ve ever encountered DO NOT SUBSCRIBE DIRECTLY. GO THROUGH SKY IF YOU WANT IT.

  • jacffc Carter (@jacffc) reported

    That @btsport midweek madness advert is one of the worst adverts I’ve ever seen and I’ve seen Barry Scott’s Cillit Bang ones

  • bforblake_ B🎣 (@bforblake_) reported

    @bt_uk After waiting 35 minutes for someone to answer, you ended up closing. My Order has been cancelled even though we didn’t cancel it. I’ve had numerous phonecalls to try and resolve some delays we’re having. Any help on this situation?