BT (British Telecom) Outage Report in Dalgety Bay, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dalgety Bay, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dalgety Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Dalgety Bay, Fife, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Dalkeith, Edinburgh, Lochgelly, Glenrothes, Dunfermline, Livingston and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Dalkeith |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Lochgelly |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Dalgety Bay, Scotland
Latest outage, problems and issue reports in Dalgety Bay and nearby locations:
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Matt
(@No7Nurgle) reported
from
Edinburgh, Scotland
@bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.
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Shafay
(@Shafacakes1) reported
from
Edinburgh, Scotland
@bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?
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Frances Sinclair
(@FrancesSincla12) reported
from
Edinburgh, Scotland
@bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!
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Gill Main
(@gillamain) reported
from
Glenrothes, Scotland
@bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.
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Keith Guthrie 🏴🇪🇺WearingAFaceCovering
(@DarkblueDad) reported
from
Currie, Scotland
Is there a @bt_uk problem in Peterhead currently. Asking for mother-in-law who has no dial tone. AB42 1GE
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Chris Highcock
(@chrishighcock) reported
from
Edinburgh, Scotland
@bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?
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Neville Lawther
(@Neuraldance) reported
from
Edinburgh, Scotland
@bt_uk Edinburgh broadband My internet is down in EH10.
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Gill Main
(@gillamain) reported
from
Glenrothes, Scotland
@bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.
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Graeme Taylor
(@taylor354) reported
from
Edinburgh, Scotland
@bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon
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[gawr-juhs]
(@gawrjuhs) reported
from
Edinburgh, Scotland
@btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge
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Richard Peat
(@RTPeat) reported
from
Kinghorn, Scotland
@bt_uk How far does the major issue in Edinburgh extend? We’re on th Kinghorn exchange and our fibre has been down since 4am?
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
@bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?
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Karen A Galloway
(@karenagalloway) reported
from
Edinburgh, Scotland
Anyone else having @bt_uk internet issues in edinburgh???
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@bt_uk hi - lightning storm last night appears to have killed my modem. Can you let me know how I can arrange a replacement? Your online chat service is sending me in a loop of frustration. Thanks.
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Sin-i-sister
(@hazystew) reported
from
Edinburgh, Scotland
@bt_uk is there any update on when Edinburgh will be back online? I can’t work so it’s an issue!
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Kathryn Donnelly
(@K_J_Donnelly) reported
from
Edinburgh, Scotland
@bt_uk Yes. Internet has gone off. Please fix.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michelle Supper
(@MichelleSupper) reported
@bt_uk I did, after an hour on hold. The whole DNS system had gone down. I missed two important meetings because zoom could not connect. My home server could not make back ups, and had to be reset. My nest thermostat disconnected, and I had to reset the hub to get that working again
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Si Hayton
(@halfblindboy) reported
@bt_uk for the second time this year I am without broadband and getting no help from anyone at your company. Last time it was two months. This time I’ve had full fibre for 14 days and only been online with it for 4 days….. this is getting ridiculous #DejaVu #sickofthis
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GregoryTKint #SafeEdForAll #RejoinEU
(@GregoryTKint) reported
@bt_uk Has your customer care changed? That's another hour wasted being pinged from Broadband to TV to Shop and now Tech... but without a solution 🤨 And that is for something very simple.
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Dr Helen Scott 🇺🇦
(@drhelenscott) reported
@bt_uk Husband is on his 4th phone call trying to cancel account and get refund for money you took off us because you didn’t cancel it when requested. I’ll leave that to him but please advise on how to ask for compensation for time wasted and the pain of this process.
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dicko88
(@dicko888) reported
@bt_uk An engineer is booked for today 1pm onwards. This follows on from quiet a few engineers that have so far not even turned up despite being booked in to sort out my BT problem. Is there a number l can call to see if they are coming or cancelling like usual?
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Dr Helen Scott 🇺🇦
(@drhelenscott) reported
@NikiSmithson @bt_uk @ScottishPower Oh no!! I’m actually ill with a sickness bug today and I still think that my day is better than Andrew’s because of this. Also, the jolly George Ezra hold music is reeeeaally incongruent with the level of service being provided. Maybe call centres have had their day??
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Mαɾk McLeαɳ
(@McLean86) reported
First class service from @bt_uk. Pup ate through the fibre wire last night about 9ish and they had an engineer out first thing this morning to sort it out.
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Iain
(@IMBezza) reported
@bt_uk my router disconnected 4x pday, so you send me a faulty hub which fails to provide wifi (54downstram, 3.5mb over wifi) Cost me £150 mesh to resolve as you fail to. Now nobody is answering my calls? ALSO I returned my kit 26/09 but you are still going to charge me? UNHAPPY
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Karen Brennan
(@aunty911) reported
@bt_uk I want 2 be put back 2 copper landline, so I can still research what we will do going forward. Your sales man lied to us saying absolutely no change to service, when there is, I cant use my phone. I will not go wireless so you have forced this on me, by lying.
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Jon Bonnick
(@JonBonnick1) reported
@bt_uk you’re service is hopeless. Waited in all afternoon for your engineer who didn’t turn up. 3 phone calls (taking over 2 hours of waiting time) and we’re no nearer. If you’re looking for a broadband provider look elsewhere.