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BT (British Telecom)

BT (British Telecom) outages and service status in Dalgety Bay, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Dalgety Bay, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Jun 25, 3:40 PM GMT+1.
  • 64% Internet (64%)
  • 18% E-mail (18%)
  • 18% Phone (18%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dalgety Bay, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dalgety Bay, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dalgety Bay, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Kirkcaldy, Edinburgh, Dunfermline, Glenrothes, and Lochgelly.

CityProblem TypeReport Time
Kirkcaldy E-mail 52 minutes ago
Edinburgh Internet 9 hours ago
Edinburgh Phone 3 days ago
Edinburgh Internet 8 days ago
Edinburgh Phone 10 days ago
Dunfermline Internet 15 days ago

Nearby cities with recent reports

Edinburgh

2 recent signals

9 hours ago
Kirkcaldy

1 recent signals

52 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dalgety Bay, Scotland

Latest outage, problems and issue reports in Dalgety Bay and nearby locations:

  • Andymitch79
    Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

  • intergeri
    Clemfandango 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@intergeri) reported from Edinburgh, Scotland

    @GenuineNoob198 @mitchmi09009371 @bt_uk Do you know what a question mark is? It means I'm asking you a question not making a statement. FFS and you're calling me stupid??

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    @CloudDamo @virginmedia @bt_uk Simple thing had a good service been provided I’d not want to leave. But virgin media cannot even do that, so not thinking about leaving I am!

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    Hello @bt_uk broadband goodbye @virginmedia. BT fibre being installed today! Finally virgin media have got some competition in the area. I can see everyone in the area switching in the coming months due to the poor service you’ve provided everyone in Currie.

  • Neuraldance
    Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • jules878
    Julia Palmer (@jules878) reported from Edinburgh, Scotland

    Hello. Is there a problem with @bt_uk email? I can't access. Very inconvenient. #BTEmail #Down?

  • Ox13SCO
    BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • FrancesSincla12
    Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • karenagalloway
    Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk We discovered the problem Catherine. Hub was plugged into extension. @tweetclix put a new socket in the wall and seems much improved!!

  • RTPeat
    Richard Peat  (@RTPeat) reported from Kinghorn, Scotland

    @OpenreachHelp Hi Dan, there is no service in their new house as they’ve emigrated - the @bt_uk service is sitting unused. It seems absolutely ludicrous to replace the ONT with a 4 port for a property that only needs 1 FTTP service because of a BT admin issue!

  • chrisdonia
    Chris Scott (@chrisdonia) reported from Edinburgh, Scotland

    @FinlayMcF @bt_uk The two next to Tupiniquim on Lauriston Place are in slightly better repair but are mostly used for drug deals and emergency toilet situations 😕

  • GrampianGooner
    Danny Coyle (@GrampianGooner) reported from Linlithgow, Scotland

    @mrjakehumphrey You and BTsport let yourself down here. You didn’t even challenge him on the widely reported fact that RVP rejected Arsenal’s offer. 👎

  • jules878
    jules878 🕷♦️🚴‍♀️🍷🦢 (@jules878) reported from Edinburgh, Scotland

    If anyone sent me an email between 5pm and midnight yesterday I didn't receive it. @bt_uk email was down for the 2nd time in a month, and all emails during this period were eaten by a @bt_uk and @YahooCare shaped black hole. #FedUpWithBTandYahoo #Unreliable

  • Ashie_Moto
    Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • K_J_Donnelly
    Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk is there a problem with broadband supply in EH4 Comely Bank Edinburgh? Can’t get through on the phone line and has been down since early am.

  • kevmersh
    Kev.I.N /// (@kevmersh) reported from Kinross, Scotland

    @bt_uk Finally got through to a human being. They re-set the hub but still having the same problem. New hub on its way.

  • kari_mcburnie
    Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @btbusinesscare I’ve been trying to cancel an order for two weeks now. Can’t get through to anyone, no live chat available. Log in details not correct etc and unable to email in to you. Refused delivery of items. Please can someone contact me as a matter of urgency. Thanks.

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

  • MrSifter_
    Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • andrew_kemp
    Andrew Kemp (@andrew_kemp) reported from Currie, Scotland

    All the old @virginmedia equipment has been disconnected and unplugged! It’s been like night and day getting @bt_uk #fttp installed, so far 10 families in my street have moved away from VM... that’s what you get for poor customer service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

  • L_Livingstone1
    Loretta Livingstone (@L_Livingstone1) reported

    @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

  • weblivz
    steven 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇱🇮🇪 (@weblivz) reported

    @bt_uk It says there is an issue in my local area. This should be a proactive service to my mobile to indicate there is an issue. Also, the diagnostic page just timing out is also an issue that needs fixed. Thanks for the number though, very helpful I knowing what is happening.

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.

  • dochill82
    Chris Hill (@dochill82) reported

    So tell me @bt_uk: 1. Is this the excellent customer service you talk about being committed to? 2. Why was my account cancelled when you knew it didn’t come from me? 3. Why aren’t your customer service team bending over backwards to get me online again today?

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    @bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk I will never call BT again, it’s not worth the stress it causes. Very uneducated customer services. Have consistently been told incorrect information and no communication back. The apparent ‘complaints’ investigator I spoke to yesterday hadn’t even investigated my complaint.

  • Sassytrip88
    TINA MOORE (@Sassytrip88) reported

    @Catheehello @bt_uk Same very annoying problem and really slow internet that keeps cutting out So much for quicker connection

  • lyndannh
    Lynda Hull (@lyndannh) reported

    @bt_uk HELP please.