BT (British Telecom)

BT (British Telecom) Outage Report in Kirkcaldy, Fife, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kirkcaldy, Fife, Scotland 04/01/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kirkcaldy, Fife, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Edinburgh, Glenrothes, Leven, Dunfermline, Longniddry, Lochgelly, Tranent and Kirkcaldy.

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City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomGlenrothes Internet
United KingdomEdinburgh Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • ambermhammond Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk my line was hit by lightning I’ve had no broadband for 2 days. Can’t get through been holding for over an hour both days, tried the diagnostic bot but no one calls back. Cmon BT get your service sorted, I need my broadband for work.

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom

  • FrancesSincla12 Frances Sinclair (@FrancesSincla12) reported from Edinburgh, Scotland

    @bt_uk Our BT Broadband went down on Wednesday morning after the storm. Told no engineer to fix until 1st September! BT that’s appalling. After decades with BT we will be changing supplier!

  • gongthegoalie Colin Lundie (@gongthegoalie) reported from Edinburgh, Scotland

    @btsport it’s actually btsport 1 that I have the problem on.

  • britishbulldawg British Bulldawg (@britishbulldawg) reported from Edinburgh, Scotland

    @btsport I get that when @CollegeGameDay brakes to show footage from the Masters it’s an issue because of rights but to just start the programme again after an hour is ridiculous. Doesn’t really justify the recent price rises 😤

  • Keithduncan47 Keith Duncan (@Keithduncan47) reported from Edinburgh, Scotland

    @bt_uk Thanks Lesley. Unfortunately the issue has been going on for over 10 years now. It’s quite frankly gone beyond a joke. To add insult to injury a new school is being built in front of me and has already have fibre installed as have all the flats around us.

  • brian6211 Brian Thomas (@brian6211) reported from Edinburgh, Scotland

    @ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?

  • LAYC2015 LAYC (@LAYC2015) reported from Edinburgh, Scotland

    @bt_uk please help small charity who has no telephone landline and don’t understand why there’s a fault? On hold to very expensive customer service line!

  • Shafacakes1 Shafay (@Shafacakes1) reported from Edinburgh, Scotland

    @bt_uk broadband still not working in Edinburgh, is there any news on when it will be fixed?

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk this is day 5 of no broadband in #EH4 #Edinburgh. Please can someone fix it soon

  • SandmanEdi boswelltoday (@SandmanEdi) reported from Edinburgh, Scotland

    @jeanluk55982424 @jackiebmsp @bt_uk “Burden of bad news” 👏 You mean bearer of bad news. Muppet.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk storm outage here in eh10. Any estimate as to when we might get back online ?

  • SalonEvi1 Salon Evi (@SalonEvi1) reported from Edinburgh, Scotland

    @bt_uk Thank you, that would be great. It has been one week and still not fix it yet. Very disappointed

  • gillamain Gill Main (@gillamain) reported from Glenrothes, Scotland

    @bt_uk your network bot says I need an engineer but no one calls me back and I can’t get through to book one. Help! I need my broadband sorted ASAP or I can’t work.

  • MikeyInglis Mikey Inglis (@MikeyInglis) reported from Edinburgh, Scotland

    @btsport why do you cut out all promotion content, even for @WWENetwork, with your annoying logo and music. No need for it and disturbs the flow of the programme.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    @bt_uk Yes. Internet has gone off. Please fix.

  • K_J_Donnelly Kathryn Donnelly (@K_J_Donnelly) reported from Edinburgh, Scotland

    Absolutely ridiculous @bt_uk that you expect customers to accept not having broadband for 8 days whilst @scotgov ask us to #WFH without any complaint. #EH4 #Stockbridge

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • Andymitch79 Andy Mitchelmore (@Andymitch79) reported from Edinburgh, Scotland

    @bt_uk That is the problem! Where do I find my landline number?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sluggett_martin Martin Sluggett (@sluggett_martin) reported

    @bt_uk Having to revisit an issue i had already addressed and agreed to a solution to find it had not been executed then having to re examine all the details again to get to the same conclusion.

  • PMH58 P M Hillman (@PMH58) reported

    @MartinSLewis We were with @virginmedia for years. Prices always increasing. Intermittent signal. Farcical customer service. We walked away. Now with @bt_uk Far cheaper. Signal is fine. Good customer support. And flexibility - we got an upgrade last year: paying less but getting more!

  • paulusminimus Paul Gedge (@paulusminimus) reported

    @bt_uk Third time in about two weeks our internet's gone down for a protracted period. Seriously?

  • iamamro Amro (@iamamro) reported

    @IanMartin @bt_uk You somehow blocked yourself from accessing the Internet. You’ll need the login turn off access control.

  • FoxyJaneK Jane Fox (@FoxyJaneK) reported

    @bt_uk my broadband router has rebooted itself 5 times so far today. Is there an issue?

  • reyjoe50_joe Joe reynolds (@reyjoe50_joe) reported

    @GaryLineker @btsport Gary, the analysis of Porto's penalty seemed wrong to me. The defender was going towards the ball. The attacker wasn't. In trying to "shield" a ball which wasn't in his possession he caught the defender's leg and fell down.

  • KathyPearson1 Kathy Pearson (@KathyPearson1) reported

    @bt_uk Never thought moving my phone and broadband would be so stressful. BT notified on 18/02. Given 3/03 as moving date. That was then changed to 8/03. Phone line done but am still waiting for broadband #poorservice #unacceptable Now looking at 12/03 at the earliest. 😡

  • sadiamaqsood سعدیہ (@sadiamaqsood) reported

    @bt_uk I was on phone on Friday 26th for about 3 hours and really pissed I have to call again for this issue. If no one helps me, please note I WILL CANCEL THE DIRECT DEBIT and will write to the ombudsman to lodge a formal complain. I am left with no option.

  • callumLtfc Callum (@callumLtfc) reported

    @DiStefano1410 @GaryLineker @btsport It really wasn't. Awful commentary

  • mcpeake_mark Mark McPeake (@mcpeake_mark) reported

    @bt_uk So it's raining and what does that mean? It means a reasonable Internet connection of 35/4.5Mbs with a ping of 18ms drops to 5.7/0.73Mbs with a ping of 515ms. And before you ask, it isn't anything in my house. Same old problem. Go look at the pole connection. It's there!