BT (British Telecom)

BT (British Telecom) Outage Report in Bridgend, West Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bridgend, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bridgend and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bridgend, West Lothian, Scotland 11/19/2024 08:45

November 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Bridgend, West Lothian, Scotland

The most recent BT (British Telecom) outage reports came from the following cities: Alloa, Livingston, Edinburgh, Lochgelly, Penicuik, Dunfermline, Uphall, Falkirk, Bathgate and Larbert.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlloa Internet
United KingdomLivingston Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bridgend, Scotland

Latest outage, problems and issue reports in Bridgend and nearby locations:

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk I’m not at home I’ll do it once home I had great speeds with sky and their the worst

  • Neuraldance Neville Lawther (@Neuraldance) reported from Edinburgh, Scotland

    @bt_uk Edinburgh broadband My internet is down in EH10.

  • chrishighcock Chris Highcock (@chrishighcock) reported from Edinburgh, Scotland

    @bt_uk did the storm last night take down #broadband in #Edinburgh If so when will it be back?

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk No known faults in the area but no service - Wi-fi working - phone died yesterday

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    @SkyCinemaUK @NetflixUK @bt_uk @AppleTV @PrimeVideo why not give something back and provide all your services free for 3 months to help the wider community #UKTOGETHER #KILLTHEVIRUS #COVID2019

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @btsport BT sports need to follow Sky’s lead and let customers pause their payment UFN all I got when I phoned was it’s not our fault we’re waiting on a decision from the SFA. They said I could cancel BUT I’d have to pay to get out of the contract, Come on BT get a grip.

  • janey656 Janey (@janey656) reported from Edinburgh, Scotland

    @bt_uk why aren’t you letting customers pause BT sports like sky have. I was told I could cancel but would have to pay out the contract. Your not providing the service we signed up for so why are you still taking our money. Come on BT do the right thing! And answer our question!

  • PEJ13 Perry E Jenkins (@PEJ13) reported from Edinburgh, Scotland

    @bt_uk Hi. I have STILL NOT been updated as to when BT will be able to get our Broadband up and running (BT error has disconnected) - Complaint Ref VOL013-476616060803 Rgds.

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    Anyone else having @bt_uk internet issues in edinburgh???

  • arabforlife83 Chris🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@arabforlife83) reported from Alloa, Scotland

    @btsport can you send a tweet out regarding what's happening with our Bill's for the next few month as there will be no live sport on. Sky have already let everyone know they can cancel sports for a few months.

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @bt_uk The problem is that We don’t have a landline so we don’t know the number to put in and check. We ran the diagnostic through the laptop which told us we needed to call.... I gave up after spending 40 mins on hold and getting nowhere. Not very impressed tbh.

  • paulgreig6 Paul Greig (@paulgreig6) reported from East Calder, Scotland

    @bt_uk absolute shambles of a service. Sat on hold for 29mins to then be cut off because your call hours are from 8am-9pm. I called within that time. Broadband setup has been absolutely shocking from Openreach install, product delivery & now setup. Get me on DM or phone ASAP!

  • No7Nurgle Matt (@No7Nurgle) reported from Edinburgh, Scotland

    @bt_uk any chance of an update on the fault in the Edinburgh area? I have already checked on the link you are about to send to me and it says no issues.

  • taylor354 Graeme Taylor (@taylor354) reported from Edinburgh, Scotland

    @bt_uk @benmols @bt_uk FTTP services down for me in the EH4 area of edinburgh. Can you confirm if this is expected. Old broadband over copper is still working via the DEAN exchange.

  • Andrew_Queens Andrew Queens (@Andrew_Queens) reported from Bridgend, Scotland

    @VinceMcMahon @WWE why not make all ur #ppv exclusive to the #PPV. Like @btsport providers and then 2 nights after the Ppv put it on @WWENetwork then that way we can support our #superstars via that way.

  • phildalgleish phil *wash your hands* (@phildalgleish) reported from Edinburgh, Scotland

    Brilliant @bt_uk scam, I mean poor systems. Existing BT consumer moving house to a BT serviced property. No problem; 3 days max says @bt_uk, oh, can’t find the address of other property in our system (the one they bill and provide the service to) so pay £75 as a new install.

  • gawrjuhs [gawr-juhs] (@gawrjuhs) reported from Edinburgh, Scotland

    @btbusinesscare Hi. Are you currently experiencing an outage in central Edinburgh? My Business Hub is stuck on orange, so no WiFi connection and VOIP business phone line 😕

  • MrSifter_ Marky ™ (@MrSifter_) reported from Edinburgh, Scotland

    @bt_uk Your service is still ****

  • karenagalloway Karen A Galloway (@karenagalloway) reported from Edinburgh, Scotland

    @bt_uk In which case I need to report our broadband is down.

  • MauraMcCann Maura (@MauraMcCann) reported from Falkirk, Scotland

    @bt_uk hi my WiFi has been acting up last few days, not working perfect though. Just so so slow and loses connection all the time, postcode fk2 Scotland

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ionareads Iona (@ionareads) reported

    @bt_uk I have a family member who’s having a terrible time with your broadband service. Were told someone from BT would call, asked for them to call landline (which you provide) bc no mobile signal... but BT called mobile number so couldn’t get through! They’ve had no /slow 1/4

  • GlitterMermaid3 GlitterMermaid (@GlitterMermaid3) reported

    @bt_uk No i havnt as been really busy but again as usual the internet crashes at this time? Fine all day till this time so i feel that the text service how would it help when its this time? Its like there no fault but the broadband drops? I know most people would be in bed? But?.....

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @ionareads @bt_uk Hi, I apologise about this. One of our tech complaint team members in Dundee will be calling your family member about this. They have opened a complaint to see this through and get them sorted out, I apologise for all this.

  • keybo83 Keyan Milanian (@keybo83) reported

    @bt_uk My connection is continuing to drop (again right now) and did on the *same day* your engineer visited two weeks ago but apparently I'm not entitled to compensation. So I'm paying for a service I'm not actually getting.

  • ionareads Iona (@ionareads) reported

    I’ve said I would tweet you because they have no way to contact the person who called them and are so frustrated they don’t know what to do. When will you stop assuming that everyone lives in a city and start making an effort to provide support for rural customers? @bt_uk 3/4

  • 1KatieStrutt Katie (@1KatieStrutt) reported

    @bt_uk Hi 👋 I’ve re-tuned but still no 236 but I’m told it’s a problem in Newhaven because of the transmitter

  • jdmmi_ JD (@jdmmi_) reported

    @bt_uk I hope you have a bad day

  • keybo83 Keyan Milanian (@keybo83) reported

    @bt_uk WiFi. Flashing orange. Please see previous tweets. Had months of this and two engineer visits, still getting problems. Had a pm from your colleague saying I'm not entitled to compensation cos I've not had a 'total loss of service'. So what exactly is this we've had, if not that?

  • RoswellCrash Chris Murray (@RoswellCrash) reported

    @bt_uk @CamillaWatkins_ How long is this likely to take? Never had poor service like this from BT and you keep doing “maintenance” like this and we lose internet without notice…

  • seanfromtheband Sean Redmond (@seanfromtheband) reported

    @bt_uk Could just look at the last two hours of my line? I can narrow the outage down to a few minutes gap