BT (British Telecom) outages and service status in Chepstow, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chepstow, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Caldicot, Coleford, Monmouth, and Berkeley.

City	Problem Type	Report Time
Caldicot	Internet	18 hours ago
Caldicot	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Low Down Cheap Little Punk (@helloginnybatty) reported 2 minutes ago from Aylburton, England

  @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

• 
  Daniel Fry (@DanielFry23) reported 8 minutes ago from Filton, England

  @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

• 
  Matt Crossman (@MattCrossmanUK) reported 12 minutes ago from Avonmouth, England

  @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

• 
  Daniel Fry (@DanielFry23) reported 19 minutes ago from Filton, England

  @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

• 
  Mike cole (@mikecole111) reported 28 minutes ago from Avonmouth, England

  @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

• 
  Shane Reece (@ChinnyNo12) reported 31 minutes ago from Caldicot, Wales

  Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

• 
  Shane Green (@shanebgreen) reported 33 minutes ago from Filton, England

  @UpTheDarce @btsport Not paying anymore either **** it

• 
  Emma Shepherd (@partyfairy) reported 37 minutes ago from Alveston, England

  @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

• 
  Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported 55 minutes ago from Avonmouth, England

  @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shane Hayward-Giles (@SHaywardGiles) reported 2 minutes ago

  Renewed my broadband today with @bt_uk / @EE / @BTGroup As per the perennially poor service, a service costing me £26 a month was added to my contract without my knowledge. Complained when I found out - and the problem was put back on me to solve!!!

• 
  Tom Tolkien (@tomtolkien) reported 6 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  M.C. (@MCarvill180) reported 7 minutes ago

  @bt_uk absolutely ridiculous service. My extender wouldn't connect, customer service replaced it with another identical extender, wouldn't connect, customer service then said they were completely wrong extenders and they would send proper extender, guess what ..

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 7 minutes ago

  @bt_uk Customer without a working phone line due to the upgrade to digital voice!

• 
  Michael E (@Michael35427696) reported 8 minutes ago

  @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

• 
  erika x (@_erikacx) reported 10 minutes ago

  @bt_uk broadband has been down for last 20 mins, the online test isn’t working. Please advise

• 
  Kyron Hodgetts (@poutingpou) reported 11 minutes ago

  @bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking

• 
  Gary (@petrolheadtoo) reported 12 minutes ago

  @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

• 
  Shakinah (@shakinahx) reported 16 minutes ago

  @btbusinesscare This doesn’t help. I need my WiFi on

• 
  George Somerville (@geosomerville) reported 16 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!