BT (British Telecom) outages and service status in Chepstow, Wales
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Chepstow, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Chepstow, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Coleford.
| City | Problem Type | Report Time |
|---|---|---|
 Coleford
|
Wi-fi | 1 month ago |
|
Chepstow
|
Internet | 2 months ago |
|
Yate
|
Total Blackout | 3 months ago |
|
Coleford
|
Internet | 5 months ago |
|
Coleford
|
Internet | 5 months ago |
|
Coleford
|
Phone | 5 months ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Matt Crossman (@MattCrossmanUK) reported from Avonmouth, England@bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!
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Daniel 🏴 BeaTz (@BeaTz780) reported from Avonmouth, England@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk
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Mike cole (@mikecole111) reported from Avonmouth, England@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
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Shane Reece (@ChinnyNo12) reported from Caldicot, WalesAnyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Shane Green (@shanebgreen) reported from Filton, England@UpTheDarce @btsport Not paying anymore either **** it
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Tudge (@KarenTudge) reported@bt_uk I have never experienced anything like it.. I’ve been on now for 45mins asking for the disconnection team.. keep getting the same man who is now just huffing at me and putting me back on hold.. terrible customer service..
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decryptdavid.{ust,eth} (@decryptdavid) reported@bt_uk I’ve had an open BT broadband order with you for +5 months now while we’ve awaited (with no real support) for Openreach to complete some infrastructure work. They finally did so today but for some unknown reason you cancelled my order today.
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Brian Waters (@BDubleYou) reported@bt_uk SOLVED! some sort of hardware issue. Ethernet connection to Hub, and a change of laptop. This laptop needed the ethernet connection to use the docking station and not the laptop port. I got to the bottom of it and am now good to go.
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Steph Edger (@stephedger) reported@bt_uk 1 month exactly since our WiFi went down… and it’s back down again! 🙄
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jamiewicks (@JamieWicks95) reported@bt_uk How is it always problems with you
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CNN place (@TheGamerChann12) reportedAs expecting a call back yesterday at 6.30pm. I called myself at 6.45 and I was told it call take up to 2 hours after them asking the customer what time is best for a call back. I'm still waiting at 5am this morning @bt_uk. Don't tell me to DM for yous to ignore it anyways
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Bartlomiej Polski Fizio (@2Bartsimpson) reported@bt_uk No one did call once again . No one confirmed if fault since spring cleared ? New fault registered ? Day 3 no WiFi for a home worker ! Brilliant BT you customer service is a disgrace
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lee (@lee99711369) reported@bt_uk Your customer service is shocking all we wanted was to upgrade our package but your staff haven't got a clue how to do there job neither did the manager as I told him how much compensation will be paid each day you miss our install day 2 hours I was on the phone last night
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with love from, yumie (@dhaevernas) reported from Milton Keynes, England@bt_uk I am a new broadband customer and was told internet should be running today (it’s not). received email and sms confirming everything was set up. earlier I contacted you via chat and was told internet would start running at midnight. it’s not. can u please check?
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Roshan G shanbhag (@ShanbhagRoshan) reported@bt_uk BT demonstrating the highest level of inefficiency in resolving total broadband downtime since 16th Nov 2022 in canning town. Life has come to a standstill and the issue is not going to be fixed till 29th. Total disappointment!