BT (British Telecom)

BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales

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The latest reports from users having issues in Chepstow come from postal codes NP16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chepstow, Monmouthshire, Wales 10/14/2025 06:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Chepstow, Yate, Coleford and Portishead.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomYate E-mail
United KingdomBristol E-mail
United KingdomBristol Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • clairesharpe_ ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • MattCrossmanUK Matt Crossman (@MattCrossmanUK) reported from Avonmouth, England

    @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

  • liveRPancSurg Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England

    @bt_uk BT broadband customer support is a complete disgrace. #incompetent

  • jasongas jason lintern (@jasongas) reported from Bristol, England

    That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport

  • ChinnyNo12 Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • mikecole111 Mike cole (@mikecole111) reported from Avonmouth, England

    @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • BeaTz780 Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Avonmouth, England

    @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • shanebgreen Shane Green (@shanebgreen) reported from Filton, England

    @UpTheDarce @btsport Not paying anymore either **** it

  • Setantayseis Setantayseis (@Setantayseis) reported from Bristol, England

    @edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!

  • man_utdmasta Jake Payne (@man_utdmasta) reported from Bristol, England

    Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RuthieD10 Ruth Davies (@RuthieD10) reported

    @bt_uk is there an outage is Neath, SA10??

  • candaceJHill candace hill (@candaceJHill) reported

    @bt_uk is your broadband down in Southwark? We’ve had no internet for 2 days

  • Stuarthowlett1 Stuart howlett (@Stuarthowlett1) reported

    Boom no football no boxing time to cancel my @btsport package for the summer 👊🏼

  • louiscuk Louis (@louiscuk) reported

    @bt_uk can anyone from sales help me? Want a WiFi extender but it won’t be on the same electrical circuit as router and it can’t be Ethernet wired. What one should I purchase please?

  • Me2unotu2me Me2u (@Me2unotu2me) reported

    @bt_uk please give @VirginMediaCorp some help as they dont know how to keep their internet service from falling over every 2 mins - we are only on our 19th outage in the past 2 hours

  • DjSimonmatthews DJ Simon Matthews #MentalHealthMatters (@DjSimonmatthews) reported

    @NOWTV_It @NOWTV CAN SOMEONE PLEASE FIX CRASHES ON TABLETS. I OPEN UP THE APP. IT RESTARTS. THEN STOPS. IM PAYING QLOT OF MONEY THROUGH @bt_uk and it dont work!

  • 1ChampagneTweet Anna B (@1ChampagneTweet) reported

    At the moment everything sticky again. Especially bad when it's wet outside ( which isn't the case today). Engineer said water ingress outside line, replaced a cover, but there are still frequent dropouts daily despite also getting new hub and booster and phone plug box @bt_uk

  • tcampgold tc (@tcampgold) reported

    @bt_uk I do not have an issue with price increases, the only thing I have asked for is communicate it to me by post as apparently your email system has never worked. I never had issues with EE. So I have asked for April increase to be reversed and still waiting after over a month.

  • tcampgold tc (@tcampgold) reported

    @bt_uk Fort the past 4 years no emails for price increases has EVER come to the account holder’s email address instead all your JUNK adverts comes through.The post option was offered by BT as a resolution the last time. If nobody wants to resolve the issue I will just cancel my DD.

  • JohnRob92251513 John Huw Roberts Republic of Wales. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JohnRob92251513) reported

    @bt_uk Interesting to note that the Daily Mail wrote an article about this yesterday. Comments were closed down almost immediate, due to abuse. How surprising.