BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Matt Crossman
(@MattCrossmanUK) reported
from
Avonmouth, England
@bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Robert Sutcliffe
(@liveRPancSurg) reported
from
Bristol, England
@bt_uk BT broadband customer support is a complete disgrace. #incompetent
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Jake Payne
(@man_utdmasta) reported
from
Bristol, England
Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport
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Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Avonmouth, England
@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Shane Green
(@shanebgreen) reported
from
Filton, England
@UpTheDarce @btsport Not paying anymore either **** it
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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jason lintern
(@jasongas) reported
from
Bristol, England
That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport
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Mike cole
(@mikecole111) reported
from
Avonmouth, England
@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys Tamplin
(@RhysTamplin) reported
@RealCFrampton @BTSportBoxing @btsport the problem is no matter how good the fight. Not many can be arsed to get up at 4am if it’s not a UK fighter….
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£200 a minute since 2005 #glazersout
(@glazersleavenow) reported
@Luke_FFF @bt_uk Raise complaint with ofcom. You will be able to leave penalty free within 28 days (I think it is) if they cannot provide the service.
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Darren Lewis
(@dazlewis) reported
Keep your finger off the ad trigger on the #MLBPostseason broadcast @btsport. The MLB Network coverage is bad, but at least let us watch the game. #WhiteSox
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Ryan Madden
(@RyanMadden1991) reported
I can’t believe how bad @bt_uk is for my internet connection. Have more than 2 devices running at the same time the **** ****** doesn’t know what’s happening.
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john neild jnr
(@johnneildjnr) reported
@btsport desperately trying to talk up a fight that everyone knows will be so one sided. This is embarrassingly bad broadcasting. @HayemakerBoxing is so irrelevant and just looking for another pathetic payday #FuryWilder3 #furywins
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Harry Bamford
(@bamford_harry) reported
@btbusinesscare Would do but every time there’s a problem you say it’s not your fault!
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Hannah Jane Thompson 😌
(@breathebadass) reported
Does anyone else have a terrible time with @bt_uk broadband!!? We pay for a higher speed than we ever get, and it cuts out several times a week, sometimes for 45-90 mins. Right now it’s down, I’m only writing this on 4G! Should we switch or is it just the same everywhere?! 😩
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Josh Brassington
(@JoshBrassington) reported
@BTSportBoxing @btsport @Tyson_Fury Why is Paul dempsey presenting? He's awful. Get somebody who knows what they're talking about or at least get someone who doesn't talk over everyone else.
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Phil Howarth
(@Phil__Howarth) reported
@Luke_FFF @bt_uk Go on their website and raise a complaint. I had 6 months of incorrect billing and many hours on the phone to them. The complaint was how it was finally resolved
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Chris Williams
(@chrispawilliams) reported
@BTCare please stop sending me threatening texts saying that you want to charge me for kit I sent back weeks ago. I have contacted BT already to try and stop this and was assured it was sorted. I am a very loyal customer with a lot of services - please fix this.