BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Coleford, Yate and Portishead.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Mike cole
(@mikecole111) reported
from
Avonmouth, England
@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Avonmouth, England
@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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Robert Sutcliffe
(@liveRPancSurg) reported
from
Bristol, England
@bt_uk BT broadband customer support is a complete disgrace. #incompetent
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Shane Green
(@shanebgreen) reported
from
Filton, England
@UpTheDarce @btsport Not paying anymore either **** it
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Matt Crossman
(@MattCrossmanUK) reported
from
Avonmouth, England
@bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dazzlejeuse, Dazzlejeuse, Dazzlejeuse
(@zombie_baphomet) reported
@bt_uk mistakes can happen but *******, arranged a home move for 12th April and the BB at my current address gets cut off. Speak to BT, and I have to wait to tomorrow until the home move team are in 👍🏻 cheers, disconnecting someone when they have to work from home
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Diddly
(@DanYorkshire) reported
@honestfan691 @England @bt_uk He never struggled one bit. He broke up play and did the easy pass as instructed to. He does the same week in week out but more aggressively as he needs to. I haven’t kicked a ball for 15years but could have done Kalvins job tonight, but that doesn’t reflect his performance.
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Luke Peachey
(@LUFCPeachey) reported
@whuchr @England @bt_uk Worst player on the pitch
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Aim
(@amypeters) reported
@OpenreachHelp hi, can you tell me how zen can get you to install FTTP within a week (to a neighbour) but @bt_uk have earliest date as 2 months’ time? As a key worker WFH with faults lasting over a year you can’t fix I would hope BT could get you to move quicker than this.
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Lucy W
(@Lucyawright) reported
@BBCWatchdog @richiet1892 I cannot be the only person experiencing these issues with @btbusinesscare I just have no words for the way this has been handled.
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Dazzlejeuse, Dazzlejeuse, Dazzlejeuse
(@zombie_baphomet) reported
@bt_uk I just called and arranged a home moved for 12th April and now my broadband is down!!!!
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Cass Davenport
(@cassdavenport) reported
@btcare getting increasingly dissatisfied a different story every communication. My service is so poor and no one is taking responsibility for following through with the promise to sort it out. Is there anyone senior enough to actually make decision and follow through?
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Tx
(@Tricia__x) reported
@bt_uk how long does it normally take for you to respond to a complaint?
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Jodie
(@pistol0007) reported
@bt_uk It is still a problem. I loose connection between 1-15 times a day. I pay for fibre optic. It’s not cool.
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Lyndsey Traves
(@Traves86) reported
@bt_uk I have now spoke with customer services and put in a massive complaint. They have labeled it as urgent, so hopefully, will hear something in the next 24-48 hours. But 77 days of BT lies and promises, I’m allowed to be a little skeptical.