BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Coleford, Yate, Portishead and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Matt Crossman
(@MattCrossmanUK) reported
from
Avonmouth, England
@bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!
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Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Avonmouth, England
@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk
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Robert Sutcliffe
(@liveRPancSurg) reported
from
Bristol, England
@bt_uk BT broadband customer support is a complete disgrace. #incompetent
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Shane Green
(@shanebgreen) reported
from
Filton, England
@UpTheDarce @btsport Not paying anymore either **** it
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Mike cole
(@mikecole111) reported
from
Avonmouth, England
@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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تفاح pie🍏🍎🥧
(@_misscustard) reported
@andypeepo @TheLionsDen_NJ @bt_uk Yes mine is down
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Zack
(@_zack94) reported
Today’s working from home looks to be sponsored by a @BTCare outage. This’ll be different.
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P
(@pgsaunders) reported
@bt_uk Ok thanks for clarifying. But... couldn’t BT send this internally rather than asking me, the customer to do that?
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Michael O'Mara
(@mike_omara) reported
@peterw1evans @PremierSportsTV @btsport Was never going to be on BT Sport in the first place, your source was wrong
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Carole
(@SlowkittyCarole) reported
@StephenUzzell2 @bt_uk How rude!
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Mark Mowbray
(@MarkMowbrayNE) reported
@andyb7274 @bt_uk Honestly Andy I've never known any company so bloody clueless, we even had two engineers turn out today without an appointment to reinstall the copper phone line which we don't want and don't need. The same two who turned out last week for the same reason and got told to go away
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Jo Waumsley
(@FinaWina) reported
@OpenreachHelp @bt_uk @OpenreachHelp guys I’ve messaged as asked and still no answers, this has been going on for months and still our business has no broadband. PLEASE HELP AND SORT THIS OUT
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Mark Mowbray
(@MarkMowbrayNE) reported
@sherbsvilletv @andyb7274 @bt_uk Sis you manage to get your fibre 900 working? 11 days I've had mine and its still not working, absolutely terrible customer service from BT who tell you what you want to hear then do nothing they have promised. Tonight our fibre 900 has been so slow we couldn't watch Netflix
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Jo Waumsley
(@FinaWina) reported
@OpenreachHelp @bt_uk @OpenreachHelp guys I’ve messaged as asked and still no answers, this has been going on for months and still our business has no broadband. PLEASE HELP AND SORT THIS OUT
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beanvintage
(@beanvintageuk) reported
@bt_uk @MoneyTelegraph Hi I've been waiting for a reward card (which was issued due to an awful customer experience when attempting to join BT) since 25th June. Despite contacting BT and Purecard numerous times, both parties are claiming to have no details.