BT (British Telecom) Outage in Chepstow, Monmouthshire, Wales

@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

@bt_uk BT broadband customer support is a complete disgrace. #incompetent

@UpTheDarce @btsport Not paying anymore either **** it

That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport

Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

**** sake she talks bollox this one on BTsport

@btsport @BTSportBoxing the signal issues I’ve had this morning have left me unable to watch the boxing I paid for please contact me to refund me my money as this is an absolute joke!!! #BTSportBoxOffice #dontgetthiswithsky

Impressive stuff from @Spurs and only thing worse than @ChelseaFC defence are the @btsport commentary and punditry which is awful #TOTCHE

clasico today and not even on the tele get your shit sorted one of you @btsport @SkySportsNews

@cardiff_blues @LeLOURugby @ChampionsCup @btsport Come the Blues...but please never use that gif again 🤢🤮😡

@BTCare your company are disgusting the way they treat Buisness customers we was promised the earth two move our Buisness service two u and we got awful service will be pursuing u thru the courts cost my Buisness two

Any of my twitter friends have a btsport login that I could use for the afternoon?

@BTCare Trying to take out a package online. But address won’t verify due to ‘bt website technical issue’(quote from your online chat- I have transcript) Therefore being told to call. But the phone agents can’t give me online packages. So I am being penalised for a fault on your website

@BTCare awful service from your phone agents and online chat agents. Constantly being passed back to either one. Happened 6 times now and I’m trying to give you business as a new customer!!! Really not reflecting well on BT as my first time dealing with you. Can anyone HELP!?

@bt_uk disgusting customer service re overcharge. Chat and phone resulted in broken promises and returned call that never happened. Hate lies. You are rip off business that don't care. I will be taking this further. Hope @MoneyTelegraph take note.

@joelycett @BTCare @bt_uk are the worst company I’ve had to deal with via live chat.Had a broadband issue, you get standard responses & then they cut chat off before you can query any further.

Well done to Rachel @BTCare complaints Review Service, for resolving my issue about being charged for @BTSportSPFL Thank you.

@bt_uk We were told we couldn’t place an order for a hub without @OpenreachHelp connecting us to the network, so no hub currently on order.

@bt_uk No, I don’t always get letter as sometimes the postman puts them in the wrong box. I did ring up to discuss it & they said it would be £40-45 a month, which I was absolutley fine with . As you can imagine, I would never of agreed to £58 a month.

So disappointed with @bt_uk. Complained twice this month b/c our wifi cuts out. But our bill has still increased. Just spoke to someone & our options were £3 off our bill or another increase for a different service.

I am so nearly completely done with @bt_uk. Don’t get ultrafast broadband with them, still not working after 2 weeks and now they have switched off the minihub they gave us so we have nothing but using our own mobile data. Fab! 🙄👌🏻

@bt_uk I called up and it was an area problem but it is fixed now thankyou

@bt_uk appalling service from BT. Moving home in a week, but BT stopped all our services yesterday because our buyer set up services with another provider. No warning from BT, didn’t ask us, now no internet (I work from home). Refuse to reconnect, offered £20 compensation. Avoid!

@bt_uk really bad costumer service