BT (British Telecom)

BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chepstow, Monmouthshire, Wales 01/14/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Coleford and Yate.

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City Problem Type Report Time
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • helloginnybatty Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • JHolmesEsq Jonathan Holmes (@JHolmesEsq) reported from Bristol, England

    @bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?

  • partyfairy Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • DanielFry23 Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • ChinnyNo12 Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • Kaththomasset Katherine Thomasset (@Kaththomasset) reported from Bristol, England

    .@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!

  • moomatahico Moomat (@moomatahico) reported from Bristol, England

    Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • Mikey___Smith Mike (@Mikey___Smith) reported from Bristol, England

    @bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CuntFPL FPL **** (@CuntFPL) reported

    Staggering incompetence from @bt_uk who's engineer has failed to turn up for the second time in a row. Rescheduled my plans twice for them for no-one to show, still have limited Internet access and they can't even tell me why their staff fail to attend the appointments. Garbage.

  • garytyoung Gary Young (@garytyoung) reported

    @bt_uk Getting internet in the first place would be the biggest help. Two and a half weeks installation at best and no chance of asking to fill any cancellations. Especially needed now when needing to work from home #letdown

  • tatlioglu2002 tatlioglu2002 (@tatlioglu2002) reported

    @bt_uk Many thanks. I can't log on because I'm not a supplier. From speaking to the police, the drivers were apparently ok which is a huge relief. Otherwise I wouldnt have been so forthright as to upload a photo. But thought it would help you guys locate the problem.

  • BlazeTheFox Blaze (@BlazeTheFox) reported

    @bt_uk Okay. but if we dont get any resolution here, i'm going to keep pestering you. 12 years of this now, and I'm finished sitting here dealing with your ****. year after year. I'm not going to let this go any more.

  • Lauren__Archer Lauren. (@Lauren__Archer) reported

    @bt_uk I can see your employee outside, up the telephone pole. I understand you have to update the cables/network but there was no letter/email informing us that work would be taking place.

  • ryancwoods88 Ryan Woods (@ryancwoods88) reported

    @OliverDowden @bt_uk OR they could become government backed mobile phone charging stations and safe spaces to acquire help. You know...

  • BlueSue210 Sue Heffernan (@BlueSue210) reported

    @bt_uk Oh I wish I could get in touch with the BT shop - customer service.

  • niallquinndj Quinny (@niallquinndj) reported

    @bt_uk It’s a new development in that my installation due today has now been cancelled by openreach. The issue is ongoing and has not been rectified. I placed the upgrade order in December.

  • BlazeTheFox Blaze (@BlazeTheFox) reported

    @bt_uk we've gone over this. you always just say "oh we see no issues" everys ingle fuckng time. check the DM history **** off with your speed tester, the fact it takes almost a minute to load ******* the google homepage is all i need to know to say your service is ******* trash

  • AChouds Asha ♡ (@AChouds) reported

    Day 11 of no broadband thanks @bt_uk @BTBusiness shocking customer service for a mistake made by yourselves... cannot wait to change provider 😫