BT (British Telecom)

BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales

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The latest reports from users having issues in Chepstow come from postal codes NP16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chepstow, Monmouthshire, Wales 02/11/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Chepstow and Yate.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomChepstow Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • melodiouscode melodiouscode (@melodiouscode) reported from Bristol, England

    Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!

  • BeaTz780 Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Avonmouth, England

    @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

  • Setantayseis Setantayseis (@Setantayseis) reported from Bristol, England

    @edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • MattCrossmanUK Matt Crossman (@MattCrossmanUK) reported from Avonmouth, England

    @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

  • shanebgreen Shane Green (@shanebgreen) reported from Filton, England

    @UpTheDarce @btsport Not paying anymore either **** it

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • jasongas jason lintern (@jasongas) reported from Bristol, England

    That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • clairesharpe_ ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • mikecole111 Mike cole (@mikecole111) reported from Avonmouth, England

    @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

  • man_utdmasta Jake Payne (@man_utdmasta) reported from Bristol, England

    Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

  • liveRPancSurg Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England

    @bt_uk BT broadband customer support is a complete disgrace. #incompetent

  • ChinnyNo12 Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BradysLeftFoot ⚽BradysLeftFoot⚽ (@BradysLeftFoot) reported

    @bt_uk I’ve tried toggling the drop down between broadband and Wi-fi but I still get told my email or password is incorrect.

  • EmmaHam41 Emma (@EmmaHam41) reported

    @bt_uk That’s funny. My CL match cut out at least 4 times due to broadband disconnecting. Ended up watching on iPad

  • StevieMcGarry85 Stevie McGarry (@StevieMcGarry85) reported

    Ooo Ole, you ain't doing your self any favours with these Ole out fans.. bad tactics first half bad shape,, stop playing about and stick to what we can do well . #RBLMUN @ManUtd @btsport

  • cmaca74 Maca (@cmaca74) reported

    @btsport @mrjakehumphrey how pro Utd are this lot No wonder sky get the gucci games Fletch just can't hide his Utd excitement. Utd player kicks the ball away no comment poor biased commentary #poorpersonsaky

  • Martin_Ash Martin Ashfield (@Martin_Ash) reported

    @bt_uk most shocking customer service I've ever known. Leaving pensioner with no broadband for months with no action is appalling.

  • lynchgr Gregg Lynch (@lynchgr) reported

    @jackbeckford @btsport Awful mate.

  • chrismafc1 Chris M (@chrismafc1) reported

    @bt_uk Apparently the booking didn't go through properly so someone is coming out tomorrow. The range is still a massive issue and some devices still keep randomly disconnecting. I have now cancelled my sky q multi room because the wifi wouldn't reach and with complaining...

  • Bryan277 Bryan Mc Cann (@Bryan277) reported

    It's about 30 minutes since the game finished and BT are still to mention how both United goals were dodgy as ****! #DefNotBiased @btsport @btsportfootball

  • chrismafc1 Chris M (@chrismafc1) reported

    @bt_uk ... to you since Feb about the wifi I still haven't got it sorted (despite any help), so not getting my hopes up that it will get sorted tomorrow!

  • Ricki56689015 Ricki (@Ricki56689015) reported

    What happens when you have a ahit manager and **** tactics Should of stated pogba and donny Enough is enough #oleout @ManUtd @btsport