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BT (British Telecom)

BT (British Telecom) outages and service status in Chepstow, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Chepstow, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chepstow, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Berkeley, Coleford, and Chepstow.

CityProblem TypeReport Time
Berkeley Internet 7 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • MattCrossmanUK
    Matt Crossman (@MattCrossmanUK) reported from Avonmouth, England

    @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

  • BeaTz780
    Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Avonmouth, England

    @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • ChinnyNo12
    Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • shanebgreen
    Shane Green (@shanebgreen) reported from Filton, England

    @UpTheDarce @btsport Not paying anymore either **** it

  • helloginnybatty
    Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

  • mikecole111
    Mike cole (@mikecole111) reported from Avonmouth, England

    @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

  • partyfairy
    Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Morwenna41
    Morwenna Moseley (@Morwenna41) reported

    @bt_uk Hi BT, please advise if there are issues with bt account login at the moment. When we login to view our bill it states you cannot find our account details at this time. Thanks Morwenna

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    @bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!

  • SianElin_PT73
    Sian (@SianElin_PT73) reported

    @bt_uk Not able to do this as I have no phone signal-hence need internet.

  • philltea
    PT (@philltea) reported

    Dad's just retired from @bt_uk due to ill health 38 years service. Not a single thank you, good luck or all the best Nothing at all Zero communication regarding help or advice getting his pension sorted and organised Just a random DPD driver turned up for his laptop Shambles

  • gracie_smart
    Gracie-Lou (@gracie_smart) reported

    @bt_uk When is #MYBT going to be working again please? It has been down for days!

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?

  • KerZE87
    emze (@KerZE87) reported

    @bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.

  • Giseldi1
    GM (@Giseldi1) reported

    @bt_uk how you guys accumulate the most retarded customer service agents in the world is genuinely impressive

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk Still nothing. Asked for a manager to call back to see if they could help Still waiting

  • MissSatanism
    DemonicSuccubus (@MissSatanism) reported

    @bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?