BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Coleford and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
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| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Mike cole
(@mikecole111) reported
from
Avonmouth, England
@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Matt Crossman
(@MattCrossmanUK) reported
from
Avonmouth, England
@bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!
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Robert Sutcliffe
(@liveRPancSurg) reported
from
Bristol, England
@bt_uk BT broadband customer support is a complete disgrace. #incompetent
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Avonmouth, England
@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Shane Green
(@shanebgreen) reported
from
Filton, England
@UpTheDarce @btsport Not paying anymore either **** it
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Ashley
(@ethical_PR) reported
If you're thinking of moving over to @bt_uk don't. Meant to install broadband etc yesterday. Never turned up. No apology. No notification. Spent 3 hours plus on phone since to try + get new appoint. Promised email + revised appointment cfmd this AM. Nothing. #BT @OpenreachHelp
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Dan Ross
(@DanRossi8) reported
from
Carlisle, England
Poor punditry again from @btsport... waiting for Pickford to make a mistake so they can jump on it and slate him.
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.
(@ScottAllenLFC) reported
@bt_uk I haven't had internet since this morning I'm hearing it's down in my area could you confirm this ?
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Karen Deighton
(@KarenADeighton) reported
@btbusinesscare @bt_uk Yes we keep getting told it’s being dealt with but it never gets resolved! Appalling customer service! I have no faith in anything you say anymore 🤬
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Ben Barker
(@Ben_Barker1989) reported
Still no internet from @bt_uk. As a new customer I’ve had a terrible experience so far.. hopefully they’ll actually sign our order off today that was put in weeks ago. It actually mad how companies take your money and expect you to wait when they’ve made a mistake..
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Yogesh Depala
(@MajinYogiBear) reported
@btsport hi i can’t log into the bt sports app! I’ve tried many times and also changed my password twice. I’m an EE customer so have the package through them.
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John
(@johnskazz87) reported
@bt_uk we have been left with no internet for 2 days...when working from home this is a disaster! Openreach engineer was meant to come out Friday but never turned up! Please help!
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Fruitworks
(@FruitworksCo) reported
@btbusinesscare Just a thought but if my broadband is down , how do I use this online automated system ?
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Daniel Chapman
(@DannyBoy79) reported
@btsportrugby @btsport Casting isn’t working Sport Extra4 please help! CC_N10 VC552
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Construction Sport
(@construct_sport) reported
Once again being let down by @bt_uk Was looking forward to watching Ireland vs Scotland on @primevideosport but our internet is to slow. Just to put the cherry on the cake it now also says @btsport is not part of our package, despite taking our money! Technology 😡