BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol, Coleford, Chepstow and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Phone | |
| Bristol |
Internet | |
| Bristol |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Matt Crossman
(@MattCrossmanUK) reported
from
Avonmouth, England
@bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Avonmouth, England
@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Mike cole
(@mikecole111) reported
from
Avonmouth, England
@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Clare botterman
(@clarebotterman) reported
@CFArtTherapy @bt_uk I must have the Midas touch! Write to the CEO! I have and won’t stop until I get proper closure on this debacle. I resent the time i have had to spend on what should have been a simple issue however Open Reach have a monopoly and this is why their service is poor in my view!
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Timothy
(@memike72) reported
@bt_uk Yes, can barely watch Netflix for poor quality.
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sh1tp0st
(@Serket8R8Ker) reported
@bt_uk Quiet, brand. Shut up and fix some connection errors.
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michael wilson
(@willyboobs) reported
@bt_uk We know the eastern block are rascists….never going to change thy views …
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Michelle Moore
(@michelletmoore) reported
1/2 So my @BTCare internet has been dropping out for weeks had an engineer out said theres no problem blamed it on my @skytv box have now booked for sky to come yet my wifi still isn’t working on any devices dropping out don’t think the sky box is the problem here 🙃
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Giovanna Maya
(@giovannamayaa) reported
@bt_uk hi, I have a blue light showing on my Bt Hub but no internet on any devices. I’ve checked the cables and turned it off/on. Is is down in the North West?
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Fabiana Fernandes
(@fernandes_fab) reported
@bt_uk Right now it seems that I paid £130 for nothing and am being charged for no service. You can see why I don’t thing this is an advantageous agreement for me.
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Dave Lindsay 🇬🇧 🏴
(@Lindsay_Dave) reported
@bt_uk Displays of hope by going to Qatar. Sorry forgot, playing there will increase their transfer fees and income so they can ignore that issue and virtue signal on something that costs them nothing. Hypocrites.