1. Home
  2. Companies
  3. BT (British Telecom)
  4. Chepstow
BT (British Telecom)

BT (British Telecom) outages and service status in Chepstow, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Chepstow, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received May 18, 9:30 AM GMT+1.
  • 100% Internet (100%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chepstow, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Berkeley, Coleford, and Chepstow.

CityProblem TypeReport Time
Berkeley Internet 1 day ago

Nearby cities with recent reports

Berkeley

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • partyfairy
    Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

  • helloginnybatty
    Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

  • shanebgreen
    Shane Green (@shanebgreen) reported from Filton, England

    @UpTheDarce @btsport Not paying anymore either **** it

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • ChinnyNo12
    Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • BeaTz780
    Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Avonmouth, England

    @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

  • mikecole111
    Mike cole (@mikecole111) reported from Avonmouth, England

    @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

  • MattCrossmanUK
    Matt Crossman (@MattCrossmanUK) reported from Avonmouth, England

    @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gizmo83508413
    Gizmo (@Gizmo83508413) reported

    @bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?

  • AnniePShoreham
    Ann Palmer (@AnniePShoreham) reported

    @bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬

  • LegendaryH80858
    Legendary Hamster (@LegendaryH80858) reported

    @ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...

  • Gizmo83508413
    Gizmo (@Gizmo83508413) reported

    @bt_uk Does it on multiple browsers and devices. Look like the website has a problem, rather than me. As it’s your website maybe you should be contacting the technical team? Just a thought, like

  • LisaHewitt67
    Lisa & Millie (@LisaHewitt67) reported

    @bt_uk you don’t make it easy to be contacted and discuss an issue

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

  • BrownEyedGirlGB
    Trina S 💙 (@BrownEyedGirlGB) reported

    @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

  • TenFourEverton
    CFD (@TenFourEverton) reported

    @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

  • dkeight
    David Keight (@dkeight) reported

    @weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.

  • grub_street
    Grub Street Publishing (@grub_street) reported

    @bt_uk We've already raised a complaint. But nothing has happened and your billing department hasn't done a thing. Your incompetence is breathtaking. Glad we've moved elsewhere. Just get our bill cancelled or next step Ofcom