BT (British Telecom)

BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Chepstow, Monmouthshire, Wales 01/16/2026 04:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Chepstow, Monmouthshire, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Yate, Bristol and Coleford.

Loading map, please wait...
City Problem Type Report Time
United KingdomYate Total Blackout
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    @bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to

  • TeamPenster SamuEL Penster Gaming in the Multiverse (@TeamPenster) reported from Bristol, England

    @bt_uk The only options are sign in and then change account settings... ?

  • clairesharpe_ ✨ Claire Sharpe ✨ (@clairesharpe_) reported from Bristol, England

    @TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.

  • man_utdmasta Jake Payne (@man_utdmasta) reported from Bristol, England

    Forgot how easy players who play in the mainland European leagues go down under any sort of contact! Good lord. #MUNPSG #btsport

  • lilmissbinks97 JahJah Binks (@lilmissbinks97) reported from Bristol, England

    @bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half

  • Micky50018384 Micky MK2 🇬🇧🇬🇧🇬🇧🇬🇧 (@Micky50018384) reported from Bristol, England

    **** sake she talks bollox this one on BTsport

  • mikecole111 Mike cole (@mikecole111) reported from Avonmouth, England

    @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

  • ChinnyNo12 Shane Reece (@ChinnyNo12) reported from Caldicot, Wales

    Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

  • shanebgreen Shane Green (@shanebgreen) reported from Filton, England

    @UpTheDarce @btsport Not paying anymore either **** it

  • liveRPancSurg Robert Sutcliffe (@liveRPancSurg) reported from Bristol, England

    @bt_uk BT broadband customer support is a complete disgrace. #incompetent

  • nath_ball Nathan (@nath_ball) reported from Bristol, England

    @bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year

  • pipa217 Karina Quinteros (@pipa217) reported from Bristol, England

    @rowen_grey @bt_uk Having the same problem

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to

  • jasongas jason lintern (@jasongas) reported from Bristol, England

    That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going

  • BigBernie4 Greg (Big Bernie) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@BigBernie4) reported from Bristol, England

    So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.

  • Setantayseis Setantayseis (@Setantayseis) reported from Bristol, England

    @edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!

  • baldyrunner Baldy Pete (@baldyrunner) reported from Bristol, England

    Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...

  • MattCrossmanUK Matt Crossman (@MattCrossmanUK) reported from Avonmouth, England

    @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

  • BeaTz780 Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported from Avonmouth, England

    @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WillHaynesChan Will (@WillHaynesChan) reported

    @BTCare Please can you help. My fiancée has been on the phone to your customer services 7 times wasting time trying to sort out our billing issues of @bt_uk making. This is becoming a nightmare

  • Snake3yes Kev S (@Snake3yes) reported

    @bt_uk No BT I am not renewing my contract with you and paying more for a 300mb service that's only 50mb faster than what I have when you are offering new customers a 900mb service for less than I currently pay. How about you treat existing customers fairly for a change?

  • RyanInglis180 Ryan Inglis (@RyanInglis180) reported

    @bt_uk I rang up but they advised they can’t tell me until my service goes live and apparently I get billed 8 days after that and the direct debit will go out a further 8 days after that so I have a rough idea

  • GjamieJ G (@GjamieJ) reported

    @btsport hi, I keep getting error code ID153 when trying to log in. Help!

  • PlumberGarry Garry Plumber (@PlumberGarry) reported

    @bt_uk service is appalling and no broadband

  • itsellz_ Ellz (@itsellz_) reported

    @bt_uk you guys actually have the WORST internet service and customer service in the UK kmt

  • robhilt84 Rob (@robhilt84) reported

    @bt_uk was told you were sending me out a wifi booster disk.Never arrived.Rang up and i was told it was never ordered.I was then told i was being transferred to someone who would get one sent out to me and was cut off.After spending 25mins trying to get through again i gave up💩

  • p80owl pat ocallaghan (@p80owl) reported

    @MarcAllera @bt_uk @EE 4 hours over 2 days. 5 different departments. No managers at work apparently. Admitted being sold a service you cannot provide. Was told you can leave if you want to? Great service!!

  • alpha_waves alphawaves (@alpha_waves) reported

    @bt_uk Waited in for an engineer between 1-6 for noone to turn up. Spent 52 mins in a queue to be told the appointment was cancelled and my order for fibre delayed. My partner and I both lost half a days pay waiting in and u cannae be arsed to let us know. Piss poor attitude.

  • SolangeHec SoloH (@SolangeHec) reported

    @bt_uk waiting to hear back from your digi help desk as we have had no connection since around 8am this morning. Any issues in the SE13 area? Very much an inconvenience for all work plans and calls.