BT (British Telecom) outages and service status in Chepstow, Wales

Problems in the last 24 hours in Chepstow, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chepstow, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Coleford, and Caldicot.

City	Problem Type	Report Time
Coleford	Phone	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Chepstow, Wales

Latest outage, problems and issue reports in Chepstow and nearby locations:

• 
  Emma Shepherd (@partyfairy) reported 15 minutes ago from Alveston, England

  @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

• 
  Mike cole (@mikecole111) reported 15 minutes ago from Avonmouth, England

  @btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful

• 
  Low Down Cheap Little Punk (@helloginnybatty) reported 36 minutes ago from Aylburton, England

  @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

• 
  Daniel 🏴󠁧󠁢󠁷󠁬󠁳󠁿 BeaTz (@BeaTz780) reported 45 minutes ago from Avonmouth, England

  @bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk

• 
  Daniel Fry (@DanielFry23) reported 45 minutes ago from Filton, England

  @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

• 
  Matt Crossman (@MattCrossmanUK) reported 46 minutes ago from Avonmouth, England

  @bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!

• 
  Daniel Fry (@DanielFry23) reported 55 minutes ago from Filton, England

  @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

• 
  Shane Reece (@ChinnyNo12) reported 59 minutes ago from Caldicot, Wales

  Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN

• 
  Shane Green (@shanebgreen) reported 60 minutes ago from Filton, England

  @UpTheDarce @btsport Not paying anymore either **** it

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported 2 minutes ago

  @bt_uk I need help. Tried DMing and got a bot. Tried through the BT FB messenger...get a bot... Where can I message BT?.. I cant ring at the mo.

• 
  Alex (@valdowine) reported 2 minutes ago

  @bt_uk we’ve been without broadband in Bramley, Guildford for 4 days now and customer service says it’s OpenReach “plans” to restore service by 31st of August? This is unacceptable.

• 
  Kristen Covo (@kcovophoto) reported 3 minutes ago

  @bt_uk Not to mention I now have the inconvenience of having to post back your faulty product from a post office (are there any left in London?) Instead of your engineer just taking it. Why do I as a customer have to work for you?

• 
  Carol Lord (@CarolLo58903853) reported 4 minutes ago

  @bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon

• 
  The Real Philip Lyon (@phillyonskem) reported 5 minutes ago

  Every time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.

• 
  Mark (@Walesguy2) reported 6 minutes ago

  @bt_uk Site is still down….four hours!!!

• 
  The Real Philip Lyon (@phillyonskem) reported 6 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  Eddie Crouch (@EddieCrouch) reported 8 minutes ago

  After 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?

• 
  Nathan (@nathanrob__) reported 8 minutes ago

  @bt_uk I would like to make a complaint regarding a visit by OpenReach today regarding the free full fibre upgrade? I cannot locate a email or get any luck with the chat bot. Please can I have some assistance 😌

• 
  Warren Peters (@wizza_wozza) reported 13 minutes ago

  @bt_uk Why can’t you @bt_uk send an engineer out to sort it out? Surely if you’re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?