BT (British Telecom) Outage Report in Chepstow, Monmouthshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Chepstow, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Chepstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Chepstow, Monmouthshire, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Bristol and Yate.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Yate |
Total Blackout | |
| Bristol |
Wi-fi | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Chepstow, Wales
Latest outage, problems and issue reports in Chepstow and nearby locations:
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Shane Reece
(@ChinnyNo12) reported
from
Caldicot, Wales
Anyone else find it a bit of a disgrace how bad the @btsport picture quality is? Guessing it’s to encourage you to spend even more money on HD? #BTSport #ManUtd #EVEMUN
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Shane Green
(@shanebgreen) reported
from
Filton, England
@UpTheDarce @btsport Not paying anymore either **** it
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Karina Quinteros
(@pipa217) reported
from
Bristol, England
@rowen_grey @bt_uk Having the same problem
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Daniel 🏴 BeaTz
(@BeaTz780) reported
from
Avonmouth, England
@bt_uk Just done this but no problems “apparently”. So I’m either making it up or there is a fault. Can this get fixed or my next call is to @TalkTalk
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✨ Claire Sharpe ✨
(@clairesharpe_) reported
from
Bristol, England
@TalkTalk want to cancel, still in grace period. Have emailed, called, tweeted. Please cancel so @bt_uk can connect us. This is ridiculous! You’re now hijacking our line.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Mike cole
(@mikecole111) reported
from
Avonmouth, England
@btsport you have power and responsibility to apply pressure to premier league not to void season just so bottom teams stay up. If this happens I will cancel my subs and hopefully won’t be the only one. You pay them so sort them out. Disgraceful
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Setantayseis
(@Setantayseis) reported
from
Bristol, England
@edlingh @bt_uk @btsport Told me I’m in contract so can’t cancel and also they won’t reduce it. If complained as there will be nothing I want to watch for months!
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Robert Sutcliffe
(@liveRPancSurg) reported
from
Bristol, England
@bt_uk BT broadband customer support is a complete disgrace. #incompetent
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Nathan
(@nath_ball) reported
from
Bristol, England
@bt_uk @NOWTVSport trying to watch liverpool, only thing streaming in the house. The resolution is so bad. I would be better off paying someone to draw me an artists impression of what is going on every ten minutes. Can you sort my speed out it has been 1mb or so the whole year
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JahJah Binks
(@lilmissbinks97) reported
from
Bristol, England
@bt_uk It’s just got back up 🙂👍🏼 but this morning it was down for about an hour and a half
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jason lintern
(@jasongas) reported
from
Bristol, England
That #youtubestream #ChampionsLeagueFinal2019 was the worst stream I’ve ever watched #btsport
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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SamuEL Penster Gaming in the Multiverse
(@TeamPenster) reported
from
Bristol, England
@bt_uk The only options are sign in and then change account settings... ?
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Matt Crossman
(@MattCrossmanUK) reported
from
Avonmouth, England
@bt_uk so far been cut off twice after spending an hour with your complaints team. And now find out our replacement hub hasn’t been ordered. Please, please just cancel our contract. You don’t seem to want our business anyway!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@dazzymans) reported
@bt_uk this stress is going to be the death of me no sleep again a weird text from u about phones when internet still broken and no emergency engineer and still no bt sports.yesterday u had me in tears pls treat me with ditnity and respect today having a bad day disability. help!
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Carmella Hunt
(@CHunt88) reported
@bt_uk I’ve got a slow connection for past 12hrs and some neighbours are cut off completely incl landlines. Reports of over 30mins to get through via telephone (mobiles) & no indication of what’s wrong/causing the fault?
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Darren
(@dazzymans) reported
@bt_uk why dm u when u just shut me up saying horrific member of staff from complaints getting bacj to u then isnt etc .told u she terrifies me.spent 9hrs on phone last two days no sleep as openreach can turn up anytime.u wont offer service since complaining to Theresa. victimisation
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Georgina Densley
(@Vintagegeorgie) reported
@bt_uk are there outages currently in south west. All went down about 7 last night and not back yet. I need to start working from home in a little while 😭
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Darren
(@dazzymans) reported
@bt_uk this weird text woke me up from you as another day of no sleep and breathing bt faults.cant cope today very poorly.pls find out were emergency engineer is and sort my bt sports and new phone out as didnt get a chromebook or tablet which i asked 4. no Theresa pls as stated
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Darren
(@dazzymans) reported
@bt_uk pls no Theresa as stated as i will end up having another heart attack and wont live im at wits end.i want kid gloves disability inclusion on call or will hang up if shouted over as a coma this hurts my brain. being called a liar etc will also not be tolerated. dignity and respect
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Darren
(@dazzymans) reported
@bt_uk how can complaints help when hostile and rude yesterday regusing to discuss anything and calling me a liar over and over less than 12hrs it being reported inc not at work how can all the staff involved and telephone conversarions be listened to in that time it doesnt timeline?
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Stuart Wright
(@stuart_j_wright) reported
@bt_uk I managed to get through to someone on live chat. All they could do is offer me a more expensive package 😳 I'll have to switch providers. Thank you for your years of service regardless.
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Darren
(@dazzymans) reported
@bt_uk what is going on ive recieved a email when told u deal only with phone due to eyesight that the complaint is closed.which is it as u say its investigating still.i refute this and do not agree to it being closed. how u close a case in dispute. shocking bt witsend ring pls
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Stuart Wright
(@stuart_j_wright) reported
@bt_uk I'm getting nowhere with your website. I am paying £71+ monthly for broadband speeds as a long-term customer, that are now available at less than half the cost. I can't afford this right now, what are my options? #Help #CostOfLiving