BT (British Telecom)

BT (British Telecom) Outage Report in Monmouth, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Monmouth come from postal codes NP25.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Monmouth, Wales 07/16/2025 16:15

July 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Monmouth, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Monmouth, Coleford and Ross on Wye.

Loading map, please wait...
City Problem Type Report Time
United KingdomMonmouth Internet
United KingdomColeford Internet
United KingdomRoss on Wye Internet
United KingdomColeford Phone
United KingdomRoss on Wye Phone
United KingdomChepstow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • helloginnybatty Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Walesguy2 Mark (@Walesguy2) reported

    @ivinsp @FutureDarren @btbusinesscare You’re a star!! Thank you. Spoken to Ankul, Rushsli, Snehit, Sreya, Muskan just this week. Not one had bothered to move this forward or get back to me. Awful.

  • Walesguy2 Mark (@Walesguy2) reported

    @FutureDarren @btbusinesscare I mean the “help centre” in India is absolutely dreadful. Mind boggling incompetence and quite happy to lie to customers. I don’t know why @Ofcom don’t do anything!!!

  • FutureDarren Darren the new me.💜❤💙💚🧡🙏 (@FutureDarren) reported

    @Walesguy2 @btbusinesscare BT as Multi National Conglomerate should be held accountable for so many faults and errors,…..but yet, here they still are!

  • Walesguy2 Mark (@Walesguy2) reported

    @ccshoreditch @btbusinesscare In over 20 years of running businesses @BTBusiness is the worst company I’ve ever come across. No comprehension of the havoc they cause. They take responsibility for nothing. Just don’t care.

  • Walesguy2 Mark (@Walesguy2) reported

    Why didn’t Ankul from customer support keep his promise to contact me yesterday @btbusinesscare ? My business has been without a phone line or WiFi for seven days. We can’t operate. Business care? That’s a joke isn’t it. Dreadful.

  • RichCmiHarris Rich Harris (@RichCmiHarris) reported

    @btbusinesscare how do I process a complaint please.

  • adhdiwill ADHD Will 🇺🇦 #FBPE #BLM 🇺🇦 (@adhdiwill) reported

    @btbusinesscare I think the problem is you say you want us to lock in a better deal, by renewing our contract, but you’re accidentally showing us the deals only available to new customers. Who am I supposed to complain to about this? Is it ofcom? Trading standards?

  • Delna1234 Delna (@Delna1234) reported

    @jonesrachelann @btbusinesscare @Keir_Starmer Just occurred to me that I’ve heard of a number of people having problems with O2 and Virgin. All having difficulty with problems re getting through to call centres . O2 keep saying caller failed the security test until they threatened complaint

  • jim_morrison123 Jim Morrison (@jim_morrison123) reported

    @jonesrachelann @btbusinesscare Hi Rachel Did you get it sorted? We are in the same boat. The sales are great but then the technical support in India is useless. We are on the 7th week and its still not working. I think I have made 40-50 calls in total and its still not working.

  • Dave_Goodhand Dave Goodhand (@Dave_Goodhand) reported

    @btbusinesscare Hi I work for a local council, I'm trying to help a customer with an address for some stables, BT say they need an address for a connection, but stables aren't something which Royal Mail would issue an address to, How does BT deal with these situations? Thanks