BT (British Telecom) outages and service status in Berkeley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Berkeley, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 18, 9:30 AM GMT+1.
- Internet (100%)
The latest reports from users having issues in Berkeley come from postal codes GL13 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Berkeley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Berkeley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Berkeley, England
The most recent BT (British Telecom) outage reports came from the following cities: Berkeley, Stroud, Coleford, Chepstow, and Dursley.
| City | Problem Type | Report Time |
|---|---|---|
 Berkeley
|
Internet | 40 minutes ago |
|
Stroud
|
Internet | 24 days ago |
|
Stroud
|
Internet | 24 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Berkeley, England
Latest outage, problems and issue reports in Berkeley and nearby locations:
-
Ricardo (@RicardowithT) reported from Hardwicke, England@TalkTalk could you please cancel my order. Go live was yesterday. No service or router received yet. Going back to @bt_uk
-
Andy Browne (@Everlands_001) reported from Dursley, EnglandHe said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
-
Hmmmm (@wickwar) reported from Chipping Sodbury, England@bt_uk Load balancing with draytek router and it's dropping onto BT everytime virgin falls over which is about 20 times since installation yesterday. Spoke to virgin support and they say it can up to 48hrs to "gel" never heard such bs in my life.
-
Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
-
Daniel kalus (@Dannyk83) reported from Dursley, England@bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke
-
Neil1878 ⚽ (@nismoneil) reported from Whitminster, EnglandAfter many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
-
Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
-
Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
-
𝔸𝕒𝕣𝕠𝕟 🦢 (@aaronoshea1550) reported from Chipping Sodbury, England@bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.
-
Emma Shepherd (@partyfairy) reported from Alveston, England@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Alexandra O'Byrne (@AlexaOByrne) reported@simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.
-
Tashtheblade (@TashTheBlade) reported@bt_uk has an appointment for full fibre booked months Given 8 till 1 slot ,guy turned up at 12 .35 No problem with lad who came,neat and tidy but he's got to box in footpath to find remaining ports all dead. Guy needed to sort is too busy today and will come tomorrow.Poor
-
bakerbird (@cakey12) reported@bt_uk been trying for 3 days now see my bill. Please don’t tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available ……. All I get is 3 dancing dots !!!!!
-
Graeme Davis (@GraemeDavis) reported@bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?
-
George Somerville (@geosomerville) reportedWiFi over the last couple of months has been shocking. @bt_uk installed new socket, router etc still bad. Decided to change suppliers but according to BT I don’t have a landline or broadband package with them! This would be fine if I wasn’t paying them £70 a month! Can I find someone to help at BT? No I can’t……
-
David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
-
Stockport871 (@stockport871) reported@bt_uk Told “it’s not working, it’s been like this for months and we can’t fix it, loads of people are having this issue”. Talk about customer service 🤯🙈
-
Kenta (@nemurikyosirou) reported@bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.
-
Chris Wall 💙🧡 (@ChrisWall85) reported@bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?
-
Legendary Hamster (@LegendaryH80858) reported@ArmchairAdml @bt_uk would you like to comment on why you're treating a long standing, loyal customer as badly as this? I feel a review of his account is in order so he can be put on a new lower rate and some compensation is in order as you're ripping him off! @MartinSLewis FYI...