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BT (British Telecom)

BT (British Telecom) outages and service status in Wotton-under-Edge, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Wotton-under-Edge, including 0 direct reports.
  • The most common problems reported in this area mention E-mail, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 25, 6:43 PM GMT+1.
  • 33% E-mail (33%)
  • 33% Internet (33%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Wotton-under-Edge come from postal codes GL12 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wotton-under-Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wotton-under-Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wotton-under-Edge, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Coleford, Wotton-under-Edge, Chippenham, and Berkeley.

CityProblem TypeReport Time
Stroud Phone 2 days ago
Stroud E-mail 4 days ago
Stroud Internet 5 days ago
Coleford Wi-fi 11 days ago

Nearby cities with recent reports

Stroud

3 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Wotton-under-Edge, England

Latest outage, problems and issue reports in Wotton-under-Edge and nearby locations:

  • Serbiantennis77
    Tristan Poturicic (@Serbiantennis77) reported from Hawkesbury Upton, England

    @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

  • _Brewer_
    Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported from Chipping Sodbury, England

    @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

  • aaronoshea1550
    𝔸𝕒𝕣𝕠𝕟 🦢 (@aaronoshea1550) reported from Chipping Sodbury, England

    @bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.

  • paul_owen
    Paul (@paul_owen) reported from Chalford, England

    @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

  • nismoneil
    Neil1878 ⚽ (@nismoneil) reported from Whitminster, England

    After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

  • Everlands_001
    Andy Browne (@Everlands_001) reported from Dursley, England

    He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

  • shanebgreen
    Shane Green (@shanebgreen) reported from Filton, England

    @UpTheDarce @btsport Not paying anymore either **** it

  • partyfairy
    Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • wickwar
    Hmmmm (@wickwar) reported from Chipping Sodbury, England

    @bt_uk Load balancing with draytek router and it's dropping onto BT everytime virgin falls over which is about 20 times since installation yesterday. Spoke to virgin support and they say it can up to 48hrs to "gel" never heard such bs in my life.

  • HarryWatson63
    Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

  • DanielFry23
    Daniel Fry (@DanielFry23) reported from Filton, England

    @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

  • thejoeywessex
    Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

  • helloginnybatty
    Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

  • HarryWatson63
    Harry Watson (@HarryWatson63) reported from Chippenham, England

    @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

  • Dannyk83
    Daniel kalus (@Dannyk83) reported from Dursley, England

    @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Brian_McLachlan
    Brian McLachlan (@Brian_McLachlan) reported

    @bt_uk I called the number and it said service restricted as bill needed paid. It’s been paid.

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk Why don’t you just fix your website?

  • ramnishkalsi
    Ramnish Kalsi (@ramnishkalsi) reported

    @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

  • ThisisSaffers
    thisissaffers (@ThisisSaffers) reported

    @bt_uk I was supposed to receive a call back about my complaint. I was supposed to receive a call back from an operator about my WiFi and I’ve had neither. I’ve spent 3 hours this past week on the phone for no outcome. Could you request I have a call back please?

  • GalanthusA
    Chris (Christina) (@GalanthusA) reported

    @scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.

  • Michael35427696
    Michael E (@Michael35427696) reported

    @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

  • AlanReeve2
    Alan Reeve (@AlanReeve2) reported

    @bt_uk I've called but it said it could be 45 min wait, I can afford the cost of waiting that long, surely you can help here please

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk I have norton up and running no problem but to load to phone its asking for the key

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

  • DBDclothing
    DBD (@DBDclothing) reported

    @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?