BT (British Telecom) Outage Report in Wotton-under-Edge, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wotton-under-Edge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wotton-under-Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (6%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Wotton-under-Edge, Gloucestershire, England
The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Bristol, Chippenham, Yate and Stonehouse.
| City | Problem Type | Report Time |
|---|---|---|
 Stroud |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Stroud |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Wotton-under-Edge, England
Latest outage, problems and issue reports in Wotton-under-Edge and nearby locations:
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk not impressed that we’ve been without broadband for 4.5 days now - our timeline has said since Thurs that problem should be corrected by today, but no update and massive phone queues - what’s going on?
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
@bt_uk our Internet, and thus our TV and streaming services, have been off for a week. Original fix date was yesterday, later amended to today. During a phone call to you 5 hours ago, I was promised a call by your "Jeopardy" team. My partner is clinically vulnerable and needs to
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
The latest in the ongoing, and frankly unbelievable saga, between myself and @bt_uk sees them keep me on hold before simply cutting me off. Weve had over a week of no Internet, unfulfilled promises of return calls, unfulfilled promises of service restoration, and an approach to
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Andy Browne
(@Everlands_001) reported
from
Dursley, England
He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.
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Neil1878 ⚽
(@nismoneil) reported
from
Whitminster, England
After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes
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Baldy Pete
(@baldyrunner) reported
from
Bristol, England
Watching @TheVanaramaNL highlights on #btsport I'd forgotten how bad the camerawork is...
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Katherine Thomasset
(@Kaththomasset) reported
from
Bristol, England
.@bt_uk still without internet after a week, and no sign of the engineer who was supposed to be with us between 1 and 6 today. We received a message saying the problem was fixed but it definitely isn’t!
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Emma Shepherd
(@partyfairy) reported
from
Alveston, England
@bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
So, after a week of no Internet, unreturned calls, promises of service resumption that have come to nothing, @bt_uk 's promise to send an engineer to me today between 1pm and 6pm has, probably rather predictably, been broken. No engineer. Still no service. I'm beyond frustrated.
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Jonathan Holmes
(@JHolmesEsq) reported
from
Bristol, England
@bt_uk I’ve found an old router in my house - can I send it back to you for recycling if I’m not a BT customer?
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Joanna Watchman
(@thejoeywessex) reported
from
Sutton Benger, England
@bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.
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Paul Womble Brewer🇬🇧🇦🇺🏴🏳️🌈🇬🇸
(@_Brewer_) reported
from
Chipping Sodbury, England
@bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?
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Daniel Fry
(@DanielFry23) reported
from
Filton, England
@AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally
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Low Down Cheap Little Punk
(@helloginnybatty) reported
from
Aylburton, England
@BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!
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melodiouscode
(@melodiouscode) reported
from
Bristol, England
Does anyone know if the "hub" provided by @bt_uk for their 900mb broadband can be put in modem mode so it can work with custom network equipment (in my case a unifi security gateway). I don't want their WiFi, etc: my gear is better!
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Mike
(@Mikey___Smith) reported
from
Bristol, England
@bt_uk hey BT, I need to make a complaint, your online chat guys don't seem to comprehend the issue I'm having
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Greg (Big Bernie) 🏴
(@BigBernie4) reported
from
Bristol, England
I mean, I know all about utter incompetence, I spent 25 years on the railway where we managed to run a service despite incompetent management. But @bt_uk have taken it to a new level. So @westcountrybird , clinically vulnerable in these strange times, will have to continue going
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Moomat
(@moomatahico) reported
from
Bristol, England
Hey @bt_uk when do I get a refund from my abominable internet? It's been terrible for six months. I think you should give me the service I've paid for, or compensation.
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Lawton
(@ClaireLSW) reported
@bt_uk Hi, waited 3 weeks for broadband after home move. Engineer came 22nd Dec, internet is NOT connected and you have turned mini hub off. I need to work. No online support or calls answered. Can you urgently assist please.
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SheildingSocialist Scotty #IStandWithJeremyCorbyn
(@Scottybluecfc) reported
@bt_uk complaint open for 20 day no member of staff wishing to take responsibility to help a customer resolve and too happy to pass the buck. Thank I am going to @SkyUK soon. Nothing but trouble since Oct and poor poor customer service and service
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Muzzer Daftbat
(@muzzer_daftbat) reported
@bt_uk The BTTV box has once again lost all of the aerial channels. That was first thing this morning and still it’s not retuning. I have been trying to cancel my BTTV account for the last 2 Months but haven’t been able to get through to cancel.
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Robert Ryan
(@robertryan7270) reported
@bt_uk By are lying rip off scum, £80 a mth I was paying for there so called top broadband it’s total rubbish now with sky. Got sky tv with multi screen, 4 screen Netflix, the new sky Q boxes and a unlimited broadband that’s at least 4 times faster than Bt was has has never gone of yet.
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Wes
(@bluwes) reported
@davetheblue41 @iandrake @btsport He's probably just got up off working nights, logged on to his twitter account and thought, WTF
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KG
(@KennyGNI) reported
@bt_uk More problems this morning. An hour of off and on and a Christmas like display of light colours from the router...when are you going to sort this??
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SheildingSocialist Scotty #IStandWithJeremyCorbyn
(@Scottybluecfc) reported
@bt_uk Joke of a company! I had family trying to contact me when my number was changed and I even missed a call from my Dr's surgery about results. Poor Broadband and extremely poor customer service from the first day of service
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Erin🧚🏻♀️🏳️⚧️
(@Erin2_16) reported
@bt_uk @leertet This is no good for people that can only use the app. If you don’t get this sorted soon I’m going to cancel my subscription. BT Spot is the biggest bag of 💩. Sky sports would never do this to us.
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Sam Roberts (0v0)
(@saint_sam90) reported
from
Sheffield, England
@bt_uk my internet keeps going off and on every 5 mins, are you aware of any problems in the sheffield s2 area??
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Amy 🦕
(@Amyhills96) reported
(via the laptop that we've set up for him) the engineer says "Oh it'll be on there somewhere." Bloody useless, and he's left grandad unable to watch the old films that he loves & that bring him a bit of comfort in these hard times. Disservice not service!!😡🤬 (2/2) @bt_uk