BT (British Telecom) outages and service status in Wotton-under-Edge, England

Problems in the last 24 hours in Wotton-under-Edge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wotton-under-Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wotton-under-Edge, England

The most recent BT (British Telecom) outage reports came from the following cities: Stroud, Coleford, and Dursley.

City	Problem Type	Report Time
Stroud	Internet	13 days ago
Stroud	Internet	13 days ago
Coleford	Internet	23 days ago
Dursley	Phone	1 month ago

Community Discussion

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BT (British Telecom) Issues Reports Near Wotton-under-Edge, England

Latest outage, problems and issue reports in Wotton-under-Edge and nearby locations:

• 
  Hmmmm (@wickwar) reported 4 minutes ago from Chipping Sodbury, England

  @bt_uk Load balancing with draytek router and it's dropping onto BT everytime virgin falls over which is about 20 times since installation yesterday. Spoke to virgin support and they say it can up to 48hrs to "gel" never heard such bs in my life.

• 
  Shane Green (@shanebgreen) reported 4 minutes ago from Filton, England

  @UpTheDarce @btsport Not paying anymore either **** it

• 
  Neil1878 ⚽ (@nismoneil) reported 4 minutes ago from Whitminster, England

  After many hours spent on the phone & wasted engineers visits when are @bt_uk & @OpenreachHelp going to work together and sort my broadband issues out? The engineers recommended a lift and shift over 2 months ago. We keep going around in circles. #totallydisfunctional

• 
  Low Down Cheap Little Punk (@helloginnybatty) reported 6 minutes ago from Aylburton, England

  @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

• 
  Harry Watson (@HarryWatson63) reported 15 minutes ago from Chippenham, England

  @feastsandfables @bt_uk This brings back so many frustrating memories of a year or so ago when we experienced similar problems with BT. It prompted a move to another provider. Fingers crossed for you 🤞

• 
  Harry Watson (@HarryWatson63) reported 18 minutes ago from Chippenham, England

  @feastsandfables @bt_uk I think we both know that the measure of effective service provision is fault finding and fix time. Effective customer communication being paramount. Anyone can sail a ship on a calm sea.

• 
  Daniel kalus (@Dannyk83) reported 18 minutes ago from Dursley, England

  @bt_uk this company is a joke more expensive than others and now I have been charged for an engineer when I was told that I wouldn’t I have been plagued with issues since being with them will not be renewing my contract with them joke

• 
  Tristan Poturicic (@Serbiantennis77) reported 21 minutes ago from Hawkesbury Upton, England

  @KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.

• 
  𝔸𝕒𝕣𝕠𝕟 🦢 (@aaronoshea1550) reported 30 minutes ago from Chipping Sodbury, England

  @bt_uk once again your internet is shit. Goes down constantly. Phone the complaints line and always in a ridiculous queue. Will never ever go with BT again. Piss poor service and lies at the start of the contract. @Ofcom need to watch these pricks.

• 
  Joanna Watchman (@thejoeywessex) reported 33 minutes ago from Sutton Benger, England

  @bt_uk are you able to tell me when my elderly parents’ broken phone / broadband will be mended pls. You said July 1... But no sign. My mother is registered deaf and only able to communicate with family via a special device fitted to her landline. No mobile. Pls help.

• 
  Paul (@paul_owen) reported 33 minutes ago from Chalford, England

  @bt_uk your customer service is disgraceful, I was hanging on a call for 45 minutes before giving up, can you get someone to contact me?

• 
  Daniel Fry (@DanielFry23) reported 41 minutes ago from Filton, England

  @AS_FootyReview @bt_uk Virgin is the same mate in Bradley Stoke . Most days it’***** and miss, it’s got to be down to the new builds going up and over loading the network locally

• 
  Emma Shepherd (@partyfairy) reported 46 minutes ago from Alveston, England

  @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

• 
  Daniel Fry (@DanielFry23) reported 51 minutes ago from Filton, England

  @bt_uk No need to Matt, appreciate your concerns I’m just saying your service currently is the same level as virgin media who I’m with which always cuts in and hot. Too many users using the overcrowded boxes

• 
  Paul Womble Brewer🇬🇧🇦🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇬🇸 (@_Brewer_) reported 54 minutes ago from Chipping Sodbury, England

  @bt_uk my mother in law has not been sent her bag to send her router back to you in.. you arranged a collection but it can’t be done without the bag to send it back? Can some one help please?

• 
  Andy Browne (@Everlands_001) reported 59 minutes ago from Dursley, England

  He said in that case it was now running too fast and the wires might catch fire. @bt_uk When are you going to clamp down on these scammers? Through inaction you are destroying your own business. The only incoming calls I get on my landline are scammers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Conway-Smith (@SConwaySmith) reported 2 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!

• 
  Dean Hazell (@Deano01973) reported 2 minutes ago

  @bt_uk Tried this and they say they now need 3 more days to resolve phone line being down. Really poor service and unacceptable.

• 
  Mark Howell (@MarkTheSnap) reported 3 minutes ago

  So, this new digital voice from @bt_uk If the internet is down you can't use your landline. Guess what, the internet is down so we don't have a phone. We can't get a mobile signal in our area, that's why we have a landline. This is progress apparently.

• 
  Gloria (@GloriaJudd810) reported 4 minutes ago

  @countrymousie @btbusinesscare Got the same problem with sky- disk moved, so no signal, told to go to sky help on T.V that just tells you No Signal 😫

• 
  Lisa & Millie (@LisaHewitt67) reported 4 minutes ago

  @bt_uk you don’t make it easy to be contacted and discuss an issue

• 
  Dean Hazell (@Deano01973) reported 10 minutes ago

  @bt_uk my phone line been down a weekend due to BT and poor customer service.

• 
  J (@Daylightfire) reported 10 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  The Evolution Of Life (@TEOL85) reported 14 minutes ago

  @bt_uk . Online Radio Stations based in Wigan and St Helens and Weston-super-Mare and Burnham-on-Sea have also gone out at random times so it's in multiple areas as well are BT even on the problem fixing why the whole countries internet is going out at random times at the moment?

• 
  Stockport871 (@stockport871) reported 14 minutes ago

  @bt_uk Hello, yesterday I highlighted I needed some extra support and the reasons why are on my account. I had a message to direct message you and you’d get back to me but you haven’t, any chance of hearing anything back? I’m now 8 days over the promised call back from a serious issue.

• 
  Asif Rana (@HounslowParking) reported 17 minutes ago

  @bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.