BT (British Telecom)

BT (British Telecom) Outage Report in Dinas Powys, Vale of Glamorgan, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dinas Powys, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dinas Powys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dinas Powys, Vale of Glamorgan, Wales 01/13/2026 16:10

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dinas Powys, Vale of Glamorgan, Wales

The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cardiff, Pontypridd, Caerphilly, Pontyclun, Weston-super-Mare and Barry.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomPontypridd Internet
United KingdomPontypridd Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dinas Powys, Wales

Latest outage, problems and issue reports in Dinas Powys and nearby locations:

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    BT are easily the worst broadband company there is, customer service is absolutely ******* pathetic aswell @bt_uk sort it out

  • crocker74 Ryan Crocker (@crocker74) reported from Cardiff, Wales

    @btsport been trying to cancel or pause my subscription since football sent on hold. Phone lines jammed solid and No method via your website!!! Take a lead out of @sky book, and update your website. £36 a month for nothing! #Corvid19uk

  • storrmin571 Nörm•i•am (@storrmin571) reported from Cardiff, Wales

    @virginmedia signal dropping out from broadband all week. Makes you realise how good @bt_uk are.

  • Thezimbabwean1 John Rose (@Thezimbabwean1) reported from Llantwit Major, Wales

    @dougiedonnelly @bt_uk A never ending story with my email subbed bt. Good luck finding someone to help. Grrr..

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    Honestly have the worst internet in the whole of South Wales, contacted @bt_uk so many times to sort it but **** all has been done. Joke of a company

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @bt_uk @Tommy_OConnor You should be ashamed writting that, no sports coverage due to most serious situation we are likely to face in peace time and you want to charge 😱😱😱 On the poor service list you go for when this is over...

  • rubyrockcake111 Jo (@rubyrockcake111) reported from Barry, Wales

    @bt_uk @OpenreachHelp @WeAreOpenreach @BBCXRay @skytv No Broadband, no landline no downloads, no catchup etc, for 6 weeks. Every week it’s a different excuse. This week lightening strike! I’m getting really fed up. Please someone help.🤯

  • crfc1876 Neil 'DBtC' (@crfc1876) reported from Cardiff, Wales

    @daviesjanet6 @bt_uk @Tommy_OConnor Yes, saw that in the thread, BT are being very dumb in this, they can no longer provide a service, through no fault of their own, but want to charge people to stop the package, Sky have shown far more decency and common sense

  • touristory Annette Pritchard (@touristory) reported from Barry, Wales

    With no irony intended, I’ve been trying to download this story for 5 minutes. Nowhere as bad as some of the worst areas I imagine but really a few lines of text, just a couple of miles from Cardiff #Sully @BT_UK

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @VinSullivan @AIMS_Meat @btbusinesscare Yes, they're piss poor

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass

  • OzUrfaCardiff OzUrfa (@OzUrfaCardiff) reported from Beechwood, Wales

    @btbusinesscare hi bt have you got any idea to stop charge the shops for linerental. Because shop is closed any many other company are not changing the costumer due to covid. I have a restaurant and closed down temporarily but im still paying bt

  • wils82 jamie wilson (@wils82) reported from Weston-super-Mare, England

    @bt_uk To cancel my broadband

  • TNevillee Tom Neville (@TNevillee) reported from Trethomas, Wales

    @bt_uk Your wifi is absolutely ******* shit, thanks

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @RichCounty27 @bt_uk Unbelievable honestly, we pay for the super fast broadband as we use it for home tv and both for work but am seriously considering moving now - another bloody week with no service and paying a fortune to run a hot spot thru my phone

  • DjGiggsy Giggsy (@DjGiggsy) reported from Cardiff, Wales

    Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage

  • WayneHadley Wayne Hadley (@WayneHadley) reported from Weston-super-Mare, England

    @SkyCricket @BeefyBotham @David215Gower Beefy wants to travel the world promoting his @BothamWines and btw it's something very special 🍷but to call it a day with @David215Gower is a terrible decision. No doubt we will see him on @btsport or @primevideosport

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    @bt_uk what’s going on guys - after a run of two weeks and no internet issues now we’ve got nothing again !

  • nicnacnoopixs Nickynackynoo (@nicnacnoopixs) reported from Trethomas, Wales

    So after 2.5hrs of trying to source the issue and finally getting confirmation that our internet fault is outside of the house and down to @bt_uk have now been advised it’ll be fixed my 9th April - looks like we won’t be working from home this week then !😡 #time to change

  • lowri_anne lowri anne williams (@lowri_anne) reported from Cardiff, Wales

    @btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • j_dip Jai Mistry (@j_dip) reported from Hounslow, England

    @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

  • DavidWGWalker David Walker (@DavidWGWalker) reported

    @btsport stream cuts out. The one consolation here is I won’t have to put up with their godawful service again. It’s as shite and unreliable as United were tonight. #SEVMUN

  • newgrandmomma Fiona M More (@newgrandmomma) reported

    @bt_uk what are you doing about an appalling service again? Over a year now with every excuse and multiple engineers, why are we paying for crud? #unacceptable

  • iMiMiMx Ed S (@iMiMiMx) reported

    @deeserve @BTBusiness @btbusinesscare They've still not answered the phone yet, so something is definitely 'up' - routes through the BT network have been bouncing around a bit. All our ports are up, NTUs no alarms, just no traffic inbound to the port.

  • esjaymo Sarah🌙 (@esjaymo) reported

    @bt_uk I have to point my phone at my router to get MY WiFi. I leave the room and it’s all over. Paying for a service you’re not providing is boring. Why? Because some new fangled line is being put in up the road and you want me to pay more for better service. Not how it works!

  • BaahMamby Mamby Baah (@BaahMamby) reported

    @bt_uk ONCE AGAIN RECEIVING TERRIBLE SERVICE. NOONE HSD CONTACTED ME SS SUGGESTED. DIDN'T PERUSE COURT PROCEEDINGS AS I THOUGHT NOTHING ELSE COULD OCCUR, BUT HERE I AM STILL COMPLAINING!!!!

  • kevbateson Kevin Bateson (@kevbateson) reported

    @bt_uk Trying to cancel Openreach engineer visit scheduled for tomorrow that is now no longer required. The option isn’t available when I go in to track the fault. Can you help?

  • deeserve deeserve (@deeserve) reported

    @iMiMiMx @BTBusiness @btbusinesscare Lots of other BTnet connections we monitor are OK.. including others in the Midlands. We’ve just lost two.. so I suspect there’s a router somewhere that’s having an issue… hopefully there’s a BTnet engineer getting alerts also!

  • PaulHandleigh Paul Handleigh (@PaulHandleigh) reported

    .@bt_uk please explain to me why, as aloyal customer I should pay substantially more a than a new customer. This practice is a disgrace. Even the insurance has outlawed this. @Ofcom what are doing about this awful practice?

  • JackMur58861755 Jack Murray (@JackMur58861755) reported

    @bt_uk why are you throttling YouTube?? I have just purchased bt fibre 900 and I am getting the top speeds but when I use YouTube it buffers and goes to a low resolution!!! You have to be throttling as when I switch to a VPN it works fine.