BT (British Telecom) Outage Report in Dinas Powys, Vale of Glamorgan, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dinas Powys, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dinas Powys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Dinas Powys, Vale of Glamorgan, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Cardiff, Caerphilly, Pontypridd, Weston-super-Mare, Penarth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Phone | |
| Newport |
||
| Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dinas Powys, Wales
Latest outage, problems and issue reports in Dinas Powys and nearby locations:
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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humphiebackit
(@Humphiebackit) reported
@bt_uk Broadband down after weeks of poor quality. Made an appointment for engineer to call waited in for 5 hours never appeared, no call to explain why. Second appointment another fruitless 5 hour non appearance. Absolutely disgraceful way to treat a customer. Shambles.
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Galaxyjam24
(@jamiej23uk) reported
@BTCare so who do i complain to either at BT or openreach about the fact my fibre network is down and 9 days after install no one seems to want to fix it???
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Story Telling Karim
(@KarimDinoulis) reported
@btsport commentators couldn’t be any more biased. Talking rubbish. As if Godwin was injured. As if Grealsh didn’t go and talk **** to Savic. Man City is trash and yall know it. #ATMMCI
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Jim Regardz
(@InRegardz) reported
@bt_uk Why ******** am I getting like 6.5mbs download and like 1.4 upload ? I pay 45 a month I should be getting up to 70mbps download band 20 upload !!! ******** is wrong with your **** internet !!!!
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Carrie Barnaville
(@CarrieBarnavil1) reported
@bt_uk I’d like to understand why I am not unable to make a complaint to BT by email ? Only phone (but DV phone doesn’t work and im not prepared to pay mobile charges) or post .
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Jon Wensley
(@jon_wensley) reported
@bt_uk Hello. I am trying to speak to someone ( or do a online chat) about my bill …. and i cannot find a number where i can speak to someone . Your 0800 800150 number is useless . Why do you make it so difficult to get through . Your customer service is appalling .
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Galaxyjam24
(@jamiej23uk) reported
@bt_uk Yeah i spoke to Vodafone who are supplying my fibre package who said its an Openreach issue, ive had all the kit installed but all they keeping getting told by openreach is ring back in a few days and this has happened 3 times now, i mean why offer me a service you cant provide?
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Jim Regardz
(@InRegardz) reported
@bt_uk Why ******** am I getting like 6.5mbs download and like 1.4 upload ? I pay 45 a month I should be getting up to 70mbps download band 20 upload !!! ******** is wrong with your **** internet !!!!
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Phil #BlackLivesStillMatter 🇺🇦🇵🇸🇾🇪
(@lipmarty75) reported
@natashashafai @natalie_17 @bt_uk Or better still, carry on taking his money but cut off his signal every time he watches football.
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Kate Matos
(@kate__matos) reported
@bt_uk Hi Alannah, to be clear, I have no issue with the delay, these things happen. My issue is that you sent a person to do work while you knew that the place is not ready, as the previous work was not finished. And you won't pay him for his time. This is what I'm not happy with.