BT (British Telecom) Outage Report in Dinas Powys, Vale of Glamorgan, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Dinas Powys, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dinas Powys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Dinas Powys, Vale of Glamorgan, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Cardiff, Newport, Pontypridd, Pontyclun, Caerphilly, Weston-super-Mare and Barry.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Dinas Powys, Wales
Latest outage, problems and issue reports in Dinas Powys and nearby locations:
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kusstardo
(@kusstard) reported
@bt_uk we’ve been without a landline and wifi for 12 days now. We’ve been told it’s a major outage and the estimated time of restored service changes daily. We’re not impressed with your customer service or communication.
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Edwin Fuller
(@EdwinFuller1) reported
@bt_uk I don't know if I will be able to have time to call, we are due to be set up for broadband on the 5th, if it doesn't go through I suppose I could order from another company as I don't have time to fix mistakes that are not ours.
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🦅Abomination Gaming🦅
(@XboxOneReece) reported
@bt_uk Thank you. I'd appreciate that. Your engineer was kind enough to tell me that if the problem persists, he would need to visit again.
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Photography Skye
(@landscapes365) reported
@bt_uk I already have a designated advisor, 5 Openreach engineers have visited. 3 told me there was no fault, 2 said there was & they had fixed it. One Cube engineers said there was a fault but not his responsibility. Will texting FIX bring anything else to bring to the party Brian?
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Mark Paton
(@markyp11) reported
@bt_uk can you advise how to cancel Britbox subscription? All it says is to login to my bt account but doesn’t say anything further once logged in.
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Jack
(@Jack_Fe11) reported
@bt_uk Thanks, I have done and it seems that you don't support VoLTE/VoWiFi when roaming. Oh well, at least you have roam from home!
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Ethan Black
(@LuminolNights) reported
@bt_uk EE bill me, but the welcome email was from yourselves. I understand that this makes you a third party, but all I’m asking for is a little advice. Do you sell two ways of accessing your your app to EE? Is the app usage you sell to them the full version or a watered down one?
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Nick Stapleton
(@staplenick) reported
@bt_uk @JohnStapletonTV As a result of this BT have been in touch and organised an expert to come out and assess the problem as soon as suits dad. They've accepted there's a problem and are happy to discuss compensation once it's fixed. So progress at least. Shame it took public humiliation
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dunham
(@dundeeham) reported
@bt_uk So now it’s supposed to be fixed on the 7th. I purchased broadband on the 11th of June. Stay clear of @bt_uk . I bet they won’t even fix it for then too #btbroadband #fraud #disgrace
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Kusstardo
(@kusstard) reported
@bt_uk Yup, all it says is the date the issue was reported (22/07) and the estimated repair date (5/08). Not very informative.