BT (British Telecom) Outage Report in Dinas Powys, Vale of Glamorgan, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Dinas Powys, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dinas Powys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Dinas Powys, Vale of Glamorgan, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Newport, Pontypridd, Caerphilly, Cardiff, Weston-super-Mare and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Pontypridd |
Wi-fi | |
| Newport |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Caerphilly |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Dinas Powys, Wales
Latest outage, problems and issue reports in Dinas Powys and nearby locations:
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
If it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
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NATALIE BALL 🛡️
(@Natalieball1984) reported
from
Cardiff, Wales
@bt_uk absolutely appalling customer service to my mum who had shielded since March 2020! She can't use BT sports anymore and BT are saying £130+ to remove it!! She doesn't have any money! She is stressed, immune compromised and BT drop this on her! Shameful!
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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Steve Johns
(@johnsey80) reported
from
Cardiff, Wales
I'm not a @bt_uk customer but spoke to Payel via their chat service today to help my sister out. Above and beyond customer service, a credit to the company. Thank you Payel & BT
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Han🏴
(@Hanlccook) reported
from
Caerphilly, Wales
@bt_uk the light on my hub is purple and has been all afternoon. I’ve turned it on and off multiple times. Still no internet. Can someone help me please!
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🏴☠ Mr Mallett ☠🏴
(@Mr_Mallett666) reported
from
Newport, Wales
@btsport sort your streaming service out 🤔
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Darren Little
(@Npteggchaser) reported
from
Victoria, Wales
@bt_uk having trouble with our home broadband. Have followed your advice on texting a number, but no reply & still the same. Also, can't access own account either, even after pin number for resetting password. Can you please assist? Is there any phone number I can ring? Thanks.
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Adam Lee
(@AdamLee2011) reported
from
Newport, Wales
Bt sport not working on virgin media 😡 #Btsport #virginmedia
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Martz
(@martzreed1975) reported
from
Cardiff, Wales
@btsport @btsportfootball what I would change in football. Cancel injury time and adopt rugby rules. Clock stops at half time and fulltime and whistle blows when ball out of play.
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Leon Ip
(@ippyfuzion) reported
from
Newport, Wales
@bt_uk No known issue. Since there was BT van outside my home doing some sort of upgrade on the copper wires of the area. Internet been very poor. Already replaced router twice. When gaming on PC with ethernet cable plug in and someone makes a WhatsApp call my ping spikes to 500ms!
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Jai Sullivan
(@jaisullivan) reported
from
Cardiff, Wales
@MicrosoftHelps Hi, it was bought via @BTCare on 19/10/2020. The model is 1679 and it’s definitely not as a result of any settings issue. It’s a physical problem with the device.
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Jack Rickus
(@4rickus4) reported
from
Saint Nicholas, Wales
@EE a few weeks back I could watch BTSport on my Xbox or Fire TV, now I can do neither without being told I need to upgrade my subscription. Can you help please?
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Han🏴
(@Hanlccook) reported
from
Cardiff, Wales
@bt_uk Hey there! No it’s still not working 🥺 however, I’m moving out of my house tomorrow and Into my new one. I’ve already spoke to an advisor about this a few weeks back but I’m not sure what to do? There’s no point ringing for an engineer when I’m moving. Shall we DM?
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Gavin
(@GhGriff27) reported
from
Cardiff, Wales
@btsport I can't access my bt sport app. I pay for "Large Screen" on my phone to cast to my tv but have not been able to use it. Please help.
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Gareth Starr
(@starr3126) reported
from
Weston-super-Mare, England
@bt_uk I find since we've had BT Internet it's very poor. Had it installed as Sky didn't do fibre in our area. Trouble with initial installation, which was eventually fixed. WiFi drops out daily, lags when the boys play the xbox or if I'm streaming via the PlayStation. #poor
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Miles Davis
(@milesodavis) reported
from
Exeter, England
Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2
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Scott Lovelock
(@ScottLovelock) reported
@bt_uk absolutely disgraceful service, been waiting 5 months for you to install my fibre. Neither you or open reach know what you are doing and the robots on the phone saying I’ll take personal oversight of your case are just as ineffective. Another no show from you yesterday.
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Pat O'Hare Bookmakers
(@OHareBookmakers) reported
@bt_uk Yer WiFi is crap
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Dr Michelle Bellingham
(@Dr_M_Bellingham) reported
Poor service with @ShellEnergyHome broadband. 5 days without internet, no email response, on hold checking the line. Did all the checks but only when I ask for it to be escalated to @bt_uk (told fault at my end) miraculously comes back. Time to leave
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Emma Wilde
(@emswilde) reported
@bt_uk Probably best I don’t add to the catalogue of issues you’ve already caused then. Let’s see how many days it takes for someone to get in touch. Fancy a small side bet?
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greenroomproductions
(@TheGreenRoomP) reported
@bt_uk I have probably just had the rudest customer service member of staff talk to me yet! I have an outstanding complaint since March 2nd that no-one is doing anything about, and every time I call no-one can get a senior member of staff to call me regarding the service
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Lilo Filsak (she/her)
(@lilofilo87) reported
Hi @EE I've got a mini hub provided by @bt_uk whilst waiting for my broadband to be installed, but why do I only get 15 mins of connection before it decides there's no signal? I'm on EE for my mobile in the same location and have full signal? Not useful
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Nick Tushingham
(@tushingham89) reported
@bt_uk Oh no help needed, our 5th month with BT and our speed is amazing, connection great and what's more... We get WiFi in all rooms unlike sky.
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hellen
(@hellen55774164) reported
@bt_uk are absolute scammers. Phoned to terminate my account when my contracted ended but they have no record so now I have to pay for a service I did not want and have not used. Yet during COVID when someone at @bt_uk randomly terminated my phone line & broadband 1/2
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Antony Mann
(@antmann50) reported
@btbusinesscare what an absolute joke service I’ve just had trying to sort out my emails, 1hr 30 mins with someone who didn’t have a clue, kept going quiet on me and saying he had to speak to the back office, my emails are now all over the place which is a nightmare