BT (British Telecom) Outage Report in Tredegar, Blaenau Gwent, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Tredegar, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Tredegar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Tredegar, Blaenau Gwent, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Hengoed, Tonypandy, Pontypridd, Porth, Pontypool, Treharris, Aberdare, Cwmbran, Treorchy, Bargoed, Blackwood, Mountain Ash, Tredegar, Abergavenny and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Phone | |
| Tonypandy |
Wi-fi | |
| Pontypridd |
||
| Porth |
Internet | |
| Porth |
Internet | |
| Hengoed |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Tredegar, Wales
Latest outage, problems and issue reports in Tredegar and nearby locations:
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@BTCare - Hi just had a phonecall from the following number 01623 534963, claiming to be from BT openreach saying that there is an issue with my line. As soon as I asked before we go further what is my address and who is my broadband provider he put the phone down.
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Rich M
(@Smilers_Coffee) reported
from
Pontypridd, Wales
@btbusinesscare Just messaged but I would still like to cancel at this point
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk The service has been shocking. Let's hope they still finally give me back my money
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Henllys, Wales
Shocking service from @bt_uk - no phone or internet for a week! Vulnerable adult here and nobody cares! welfare - ref C37677360 - only comms I'm getting is from Dave at @OpenreachHelp ! Sort it out BT!
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Newbridge, Wales
@garethcollier @btsport I’m allowed down Monday to sort it all out & give it a good clean .. I wanna take nice pics then aswel to rent it .. but the actual day is April 12th it’s open ..
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Sam Smith-Higgins
(@SamSmithHiggins) reported
from
Pontnewydd, Wales
@OpenreachHelp @bt_uk over to you. Can you put in writing what the problem is please? You refused yesterday. @OpenreachHelp are listening and want to help.
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Greg (Big Bernie) MW7BUF 🏴 🇵🇸
(@BigBernie4) reported
from
St. Julians, Wales
@bt_uk no service all afternoon in the NP19 7LT area. Checked the status page, no known issues apparently. Tried to speak with an advisor, and there are none available. What's happening please?
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WPTuts
(@WPTutz) reported
from
Pontypool, Wales
@bt_uk not happy that my broadband upload speed has dropped by nearly 70%... As a key factor to paying for the service, this is unacceptable! 👎
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Ondine
(@ondineb) reported
from
Ferndale, Wales
@Jon62011598 @bt_uk @BritishGas Well this is the third or fourth person who has said they will fix it so....
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LeftofCentre
(@NorthGwentBlue) reported
from
Argoed, Wales
@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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Dai Williams
(@Dai_ssrs) reported
from
Pontypool, Wales
Did Liverpool have problems at centre back last season? Because I don’t think @btsport have mentioned it yet
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JJ 🐧
(@Cobblerja) reported
from
Brynmawr, Wales
@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@bt_uk need some help with my account please been waiting for an email from u to confirm something but not had it
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Ondine
(@ondineb) reported
from
Aberaman, Wales
I still don't have my @bt_uk deposit refund, almost 30 days after requesting it. Anybody else having issues like this with BT?
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Owen
(@Owen_Jenkss) reported
from
Risca, Wales
@bt_uk how is my connection so bad, 300kbp/s download speed absolute joke, I can’t even load a video on my phone *************** now
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Sam 💕🦥💕
(@Sammy78avfc) reported
from
Ebbw Vale, Wales
Who are the commentators on BTSport? Absolutely awful
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The Morlais Castle Inn
(@TMCI73) reported
from
Merthyr Tydfil, Wales
@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Liban
(@libann_11) reported
@England @bt_uk How ******** did Tyrone Mings get in over Shaw?
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Dragon Signs
(@dragonsigns) reported
from
Ticehurst, England
@bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help
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Michelle Coll
(@Ladymuck9999) reported
@Matt_Pinner @bt_uk Ohhhh bad times 🙈 reminds me of when somebody rang your landline when you are trying to connect…. I’m sure the photos are worth the wait. 👌🏼
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N Dee
(@teamdawdee) reported
@bt_uk Brilliant customer service from Shelley at BT. Phoned with two issues, both resolved very quickly with some kit to support one of the problems being delivered within 2 days. Normally dread phoning customer services so this made a refreshing change. Thanks Shelley!
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Ruby Naseem
(@NaseemRuby) reported
@bt_uk I am being told that I have to pay over £2800 for a cloud voice system from March 2020, which only started working in July 2021. When asked to credit the acc, I’m being told to go to Ombudsman. How does that work? Why should I pay for a service that didn’t work?!? Absurd!!
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An Unexpected Bill - #FBPPR #FBPE #FBPA
(@Bill_Tasselli) reported
@bt_uk My 91 year old father and 90 year old mother have lost their phone service for some reason. They have tried to contact you and have not been able to. They are extremely vulnerable and rely on the phone for many things. I have tried to call you and also found it impossible!
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ash!
(@spacepatrolash) reported
@bluntdesu @bt_uk im absolutely horrible at csgo
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Janet Lyons
(@spoonerdude) reported
@danny_9_morris @bt_uk Never had a problem have been working from home for the past 18 months as well and no drop out at all...and I am on BT.
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Now We Roar
(@nowweroar) reported
@bt_uk A team that will only tell me anything at all when I post on public forums? This is the only way I can get any explanation at all. You failed so often I went to @ThreeUK for broadband but was convinced by Robbie that @bt_uk could fix this so I cancelled that order, now nothing.
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Shelley Tobin
(@PrincessHamira) reported
Why oh why is trying to do anything online so useless, especially at this time in the morning @bt_uk @WeAreOpenreach @EE perpetually having to put up with this barely there service which we're paying for, it's frustrating and unreliable.