BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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The latest reports from users having issues in Reigate come from postal codes RH2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 01/18/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Caterham, Reigate, Crawley, Thames Ditton, Redhill, Leatherhead, Dorking, Bromley, Wallington, Sutton, Mitcham, Byfleet and Coulsdon.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCroydon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Stacey_F729 💫🌷~MsParis729~🌷💫 (@Stacey_F729) reported

    @MowerOfTheLawn_ @bt_uk Ohh no Mow, I'm so very sorry you're having to go through this. That's just terrible!! 💔

  • hdiddy14 hiren (@hdiddy14) reported

    @bt_uk unscrupulous company. Got me in a catch 22. Several fines and a deposit to avoid a bad credit score due to errors on their part. Now fined again as they claim I have not returned kit. Does not take a genius to work here but how about some common sense?

  • kaden61831384 kaden (@kaden61831384) reported

    @bt_uk any chance of updates on the Sheffield outage for Wi-Fi ?

  • timmycb5 Timmy C (@timmycb5) reported

    Hey @bt_uk I'm trying to work out if I can have my BT tv in more than one room at a time, but I don't seem to get the option to add "extra room" despite having a fast enough internet. Any help?

  • jamclarkey James (@jamclarkey) reported

    @JaneElRoberts @misskirsten187 @bt_uk In terms of the charge a communication provider offers a customer just to have a VoIP service depends on what packages they offer. Today BT consumer have a essential range and packages for those on low income so maybe there will be a Digital Voice only package with no data.

  • clarkeyster james3clarke (@clarkeyster) reported

    @bt_uk any way to cancel bt sports online? Signed up for broadband with you and someone on online chat said my bt sport price would come down... it hasn't.

  • AlanBraithwaite Alan Braithwaite (@AlanBraithwaite) reported

    @bt_uk So I have to buy new handsets. And then transfer the phone book. Not great on both counts. Monopoly supplier treating customers like garbage.

  • DadAndTheBrood Tom (@DadAndTheBrood) reported

    @bt_uk so internet has gone down, not the end of the world, I'll fire up the 4g mini hub that "guarantees" me internet, that also doesnt want to work and your offices closed at 9pm so cant even speak to someone to fix it. Why am I paying extra for this exactly?!

  • robbieboyyd Robbie Boyd🎙 (@robbieboyyd) reported

    @bt_uk wifi saying not in range any help

  • Honetmonster Fudbucket (@Honetmonster) reported

    @bt_uk problems in Merseyside. Any idea when they will be fixed? I can't work until they are and I'm already several months behind.