BT (British Telecom) Outage Report in Reigate, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Crawley, Thames Ditton, Redhill, Leatherhead, Dorking, Bromley, Wallington, Sutton, Mitcham, Byfleet, Coulsdon, Walton-on-Thames and Westerham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| London |
Internet | |
| Crawley |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Asha Amelia
(@AshaAmelia_) reported
@bt_uk Avoid BT's Fibre Optic Smart Hub2. Since June 2020 NO broadband.Been using my own data. Received BT Mini Hub in Oct (BT didnt even offer this in June) Every wk they disconnect it 4 non payment, even though they promised us all payments are paused until issue resolved.
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Joe
(@Joe04544947) reported
@bt_uk That’s order no Acc no GB2394 4321 just been told not coming today either 4th cancelled hoist appointment , this is sending me mad engineer doesn’t answer his phone , so so bad
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notsramdamus
(@notsramdamus) reported
@btbusinesscare we have problems with our biz telephones please help
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Alex Lockey
(@AlexLockey4) reported
You can tell something is up when you can submit a complaint online to @bt_uk but you can't submit a customer support request! Maybe don't offer 'call us' as the only option if you don't answer the phone.
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ⓈⓅⒺⓍ
(@Spexdotcom) reported
@bt_uk Choose anyone but @bt_uk !! At least other provider may deliver their service more promptly. Order Placed 05/10/20 ..., installed and running 16/02/21 🤬🤬 Acceptable?
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Ringside Review
(@ringside_review) reported
Having poor service from @virginmedia ,but they are the only Fast BB provider in my area. A friend lives in a village about 2 miles away & has same issue with @bt_uk , again in that spot THEY are only fast BB provider. I’m sure it’s just coincidence & not a monopoly agreement
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Paul Harold Wynne
(@Paul77d) reported
Good luck for the rest of the season @LFC, cant watch anymore ridiculous, almost mind blowingly poor VAR interceptions. Surely it should be dealt with, watching the great game, is no longer making me excited, so this said, I will be losing my @btsport sub.
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Geoff Hurst
(@GeoffBeast) reported
@bt_uk Our BT box is terribly prone to glitches, pauses and poor resolution. Find it easier to watch things through Xbox (both running through same bt wifi router set-up).
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Tony Jacklin
(@tohaboo) reported
@bt_uk My nextdoor neighbours are in some distress. Their phone line has been down for a few days. This has been reported. They are an elderly vulnerable couple with reduced mobility and a number of health issues. They have no mobile phone.
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Jennifer H
(@jennyj_87) reported
@btsport It’s not working unfortunately