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BT (British Telecom)

BT (British Telecom) outages and service status in Reigate, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Reigate, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 11, 1:10 PM GMT+1.
  • 67% Internet (67%)
  • 21% Wi-fi (21%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Reigate come from postal codes RH2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reigate, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Croydon, Caterham, Reigate, Coulsdon, Horley, East Grinstead, Mitcham, Sutton, Dorking, Carshalton, Purley, Edenbridge, and Redhill.

CityProblem TypeReport Time
Crawley Internet 14 hours ago
Croydon Internet 2 days ago
Croydon Internet 4 days ago
Caterham Wi-fi 4 days ago
Croydon Wi-fi 5 days ago
Crawley Internet 6 days ago

Nearby cities with recent reports

Croydon

3 recent signals

2 days ago
Crawley

2 recent signals

14 hours ago
Caterham

1 recent signals

4 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • Jonny93715061
    Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • nini2903
    Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Jon_Edwards_
    Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • deanwoods
    Dean Woods (@deanwoods) reported from Horley, England

    @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

  • bill_banksy
    Bill Banks (@bill_banksy) reported from Bromley, England

    @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • SherminAaliYoga
    Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • JIGGYJAMMER
    JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • CFCJae_
    J (@CFCJae_) reported from Bromley, England

    Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

  • livefr33diehard
    C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • machacro
    Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • EpsomMental
    Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeWilliams154
    Lee Williams (@LeeWilliams154) reported

    @bt_uk Excellent service from Brian at your call centre BT when I called, got everything I wanted and possibly TV from you in a few months

  • GFX2001
    Ian Robson (@GFX2001) reported

    The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

  • blairjoyce3
    JoycieB (@blairjoyce3) reported

    @bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company

  • injuredcyclist_
    Tracy Kydd (@injuredcyclist_) reported

    @bt_uk Phoned that number and still they trying to fix it on a computer but fault is outside need you to send a engineer that can fix that

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.

  • OwenJBlanche
    Owen (@OwenJBlanche) reported

    @bt_uk what are you guys doing to the internet in yelland so slow and constantly not getting up to the speeds we pay for

  • nemurikyosirou
    Kenta (@nemurikyosirou) reported

    @bt_uk Hi @bt_uk , I have already called 0330 1234 150, but the agent refused to resolve the issue and insisted on the payment. I will NOT call again to be ignored. I have proof of cancellation and equipment return.

  • TEOL85
    The Evolution Of Life (@TEOL85) reported

    @bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call

  • thfcsimonm
    Simon (@thfcsimonm) reported

    @bt_uk I’ve tried that twice. It takes 20 minutes to get through and then I’m sat on the phone a further half hour while your operatives ‘ look into it ‘ and then promise the problem will be resolved. Each phone call is over an hour !!!

  • MrAndyMich
    Andy Mich (@MrAndyMich) reported

    @bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.