BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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The latest reports from users having issues in Reigate come from postal codes RH2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 02/20/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Coulsdon, Crawley, Croydon, Mitcham, Thornton Heath, Redhill, Banstead, Caterham, Bromley, Ashtead, Leatherhead, Thames Ditton, Epsom and Sutton.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AMidnightGamer ✌🏻Greemo✌🏻 (@AMidnightGamer) reported

    Ah @bt_uk now essentially calling me a liar after another member gave me incorrect information. Its crazy how the person responding isnt actually giving their name like every other CA thats tried to help. So tired of their bullshit its unbelievable.

  • tinamreynolds Tina Reynolds (@tinamreynolds) reported

    Had a well timed power cut that even brought down the mobile networks as a reminder of why it is a bad idea to get rid of your ability to make phone calls without electricity. If this happens again later in the week, we won't be able to even make a phone call @bt_uk

  • AMidnightGamer ✌🏻Greemo✌🏻 (@AMidnightGamer) reported

    When @bt_uk expect us to pay the bill for this past month when we've had unstable connection (20+ drops since the 14th) and one failed visit by one engineer who couldnt even order a new router properly with the recent engineer claiming the first didnt know what they were doing.

  • shell0296 Michelle Dodd (@shell0296) reported

    @bt_uk Thanks for asking. I’m still having problems. My tv box won’t connect now. I can’t watch any channels. Contacted BT who said it may take up to next Thursday for someone to help. I’m sorry but this is not great service. Having to use sky tv which actually works!

  • gwhle1 gwhle (@gwhle1) reported

    @bt_uk happy bt customer but still get salesmen door to door when all they need to do on most of the street is look for the bt fibre box! Are they lazy or paid per door knock

  • Gareth_J_Davies Gareth Davies (@Gareth_J_Davies) reported

    @bt_uk now been a whole year since the engineer damaged my property while installing my fibre broadband. No repair, awful customer service

  • minxiv7 Minxi 💜🇺🇦 (@minxiv7) reported

    Years of loyal service with @bt_uk only to have engineers sent out to our home every few months to sort out an outside problem that returns every time! We’ve NEVER had the promised service from this company and we’ve simply been robbed. I will NEVER recommend them to anyone.

  • RussellGArcher Russell G Archer (@RussellGArcher) reported

    @BTCare @bt_uk How long does it take??? I moved in January 28th!! You harassed me to return kit I'd already returned, can't give me the service I'm paying for, can't give me a timescales to fix and can't keep me updated. Poor service all round.

  • OO09ARB Andy Bramley (@OO09ARB) reported

    @bt_uk So, yet another day with no internet from @bt_uk, now heading into day 9. What exactly are you doing to try and fix the problem, BT? Nothing, it would seem, and still no communication from anyone either. But Catherine apparently did do her job yesterday and sent an e mail!

  • scribb 💉😷 Stephen Moore 😷💉 (@scribb) reported

    @bt_uk My broadband has fallen over and can’t reconnect. Apparently there’s a service problem?