BT (British Telecom) Outage Report in Reigate, Surrey, England
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The latest reports from users having issues in Reigate come from postal codes RH2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Redhill, London, Banstead, Caterham, Croydon, Bromley, Crawley, Ashtead, Leatherhead, Thames Ditton, Epsom, Sutton, Mitcham, Reigate and West Wickham.
| City | Problem Type | Report Time |
|---|---|---|
 Redhill |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Phone | |
| Banstead |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Grant Simpson
(@garsimpson) reported
@bt_uk complete wifi equip arrived, need 3 disks as enjineer advised after 3 trips to fix line.When ordering adv only 1 disk to be sent but more available. As order open until 2 June can’t send more disks. no WiFi . Raised complaint adv text would be sent to me . Nothing !!!!
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Robert Franklin
(@RobFranklin123) reported
@bt_uk your services are currently down?
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Annabel
(@annabelxcorin) reported
@bt_uk I’ve had nothing but problems with the speeds and coverage from your service. You’re claiming to be a high speed broadband but I have not experienced this at all. 2 different households and both the same problems.
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Bekki Moore
(@thebek5ter) reported
@bt_uk Is there problems in the B77 area as my internet keeps dropping out??!?
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HelpHK
(@deerHwai) reported
@bt_uk The engineer who was supposed to come today has let me know that other engineer had came yesterday, there is a bigger issue that have to be resolved by another team and he doesn’t know when that would be done. Please may I have an update on when this problem can be resolved?
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Buttery_Baz
(@BAGchef) reported
@PaulCowland_ @BTBusiness @btbusinesscare Honestly, I havent had any issues with EE.
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emily hayward
(@emilylovesmcfly) reported
@BTCare hi where do you find when you want to cancel sport monthly pass as I can’t find it on the website
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Annabel
(@annabelxcorin) reported
@bt_uk is the app down? I’m unable to check my speeds as the wifi isn’t working
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Rosa🌸
(@rosachanelx) reported
@bt_uk I need to send my hub back but haven’t received any packaging, when I log in to my account I also can’t request any to be sent. Please can you help?
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Jeremy L
(@FerrariCharlie) reported
@PaulCowland_ @BTBusiness @btbusinesscare I have similar issues with just my home system and the router is sat there flashing orange quite often! Also have a sound problem with my BT-TV where the sounds mutes about every 20 seconds.. a so called rep sent by BT experienced the fault then said he’s never had it before!