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BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Reigate, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Mitcham, Sutton, Croydon, Dorking, East Grinstead, Carshalton, Purley, Edenbridge, Redhill, Thornton Heath, Wallington, Coulsdon, Banstead, and Caterham.

CityProblem TypeReport Time
Crawley Internet 1 day ago
Mitcham Wi-fi 3 days ago
Sutton Total Blackout 5 days ago
Sutton Phone 5 days ago
Croydon E-mail 5 days ago
Sutton Phone 5 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • R0LLSY
    Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • ShoulderDocUK
    Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • glenoglaza1
    Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • martin466004
    Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • Captured_Cupid
    Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • kingswoodranger
    Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • gains_guru
    sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • ADMunro
    Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • LiamGreen2005
    Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • mazzles78
    Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterThurlow
    Peter Thurlow (@PeterThurlow) reported

    Utter fiasco from @btbusinesscare and @BTCare. I can't access emails from my new phone. Nothing happened last week except a few links which didn't work. Then on Monday somebody managed to **** up my emails to the laptop, so I have no email service at all.

  • jess_dubbs
    JessicaLHarrison (@jess_dubbs) reported

    Has anyone else’s WiFi signal turned completely awful?! Been like it for DAYS... how can it be fine for over a year and then suddenly turn to absolute rubbish? @bt_uk #bt

  • carloselprez
    Carl Solomons (@carloselprez) reported

    @bt_uk hi, we were meant to have someone come to install our broadband after waiting 3 weeks and nobody has turned up. We’ve waited in all day and your staff can’t/won’t help. So annoying!

  • GhaderiShirin
    Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk can you believe BT is advertising on TV that they have the best WI-FI connection. I have upgraded my package in Nov 2020 and they still couldn’t connect the line. BT customer service updates me weekly by saying unfortunately they do not have any update it’s shambolic. #BT

  • pjmalone1990
    Pj Malone (@pjmalone1990) reported

    @bt_uk Any chance of getting someone to call me as promised earlier this morning, to resolve the issue of you cancelling our home broadband order

  • chapman_yah
    James Chapman (@chapman_yah) reported

    @bt_uk I have checked and it said no issues in my area it says that when I have the problem as well

  • MissTishEwe
    Miss Tish Ewe (@MissTishEwe) reported

    @btbusinesscare @btbusiness absolutely appalling service today. 6 calls, cut off 6 times, 3 web chats, W callbacks and 2 transfers and 2 more cutoffs and I’m still no further forward. And it’s been 14 days since placing my order and it’s not moved forward any! Complete joke!

  • GhaderiShirin
    Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk if anyone is thinking to get BT as their Wi-fi supplier- please do not. Their service is bad, since November 2020- I am waiting for connection. Excuse: the engineer is off sick- they don’t have anyone around. The path is blocked and by mistake they send wrong people.#BT

  • pjmalone1990
    Pj Malone (@pjmalone1990) reported

    @bt_uk You have cancelled my home broadband order yesterday. After almost an hour phone call and several hours sending messages on Twitter today, I was promised a phone call to get this issue sorted. I have yet to receive that phone call. Can we get this resolved now??

  • riddle971
    riddle97 (@riddle971) reported

    @bt_uk please help you guys suppose to fit our fibre today but due to your lack of planning we are now cut off from the internet due to you cancelling our current provider we now have no internet and the best your team can tell me is 12 weeks to get the fibre or 5 days for copper