BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 11/30/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Mitcham, Caterham, Bromley, Purley, Byfleet, Redhill, Sutton, Epsom, Worcester Park, East Grinstead, Beckenham and Wallington.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KibbleRosemarie Rosemarie Kibble (@KibbleRosemarie) reported

    @bt_uk Was promised on the 1st July and yet again the promise was broken. Had a call from BT this morning, couldn’t answer the phone so left a message to say they would phone back on Tuesday. This is beyond ridiculous now!

  • billbj Bill Bankes-Jones 🕷 (@billbj) reported

    Hello there @bt_uk, can you help me? I've been holding on the phone to BT for ten minutes now. I was supposed to switch from EE to BT Mobile last friday, a week ago. I still haven't received a sim card. As a result, I'm now cut off, but can't get going with BT. What can I do?

  • MrsHawkins098 Donna Toms (@MrsHawkins098) reported

    @BTCare how are you meant to organise cancelling a service when 1 you’re on hold for nearly an hour then get cut off 2 when you eventually speak to someone they have an error on screen and will ring you straight back…but don’t!!! 3 hours later still no call back!!!!

  • edmiguens Ed Miguens (@edmiguens) reported

    @virginmedia This is literally the worst customer service. I have been hung up on 5 times by your cancellation team over the past hour. This is on top of you constantly pushing back the installation date so @bt_uk sorted us out within 2 days. You are a joke.

  • Braziel David Braziel (@Braziel) reported

    @terrymccrum @bt_uk I’ll have you know my poems have been described as “not as bad as I thought theyd be” and “not really my thing but … interesting”.

  • zombie_apoc1 GJM (@zombie_apoc1) reported

    @bt_uk I apologise for being so stupid to sign up with VM first. Since joining you I have been able to work with a consistent reliable connection. Thank you 🙏

  • Sangster70 Sangster (@Sangster70) reported

    @btbusinesscare Hi Kirsty, just had a 2 he chat with one of your colleagues, issue not fixed but will try changing the router tomorrow. I also need to sort out a new contract as I think I am out of my current one, thx

  • ApalooK Emmanuel Kweku Apaloo (@ApalooK) reported

    After 4+ years of defrauding and overcharging for our home broadband subscription whilst ignoring our complaints, @bt_uk have the audacity to send a bill to this flat for £21.07 claiming that our service stopped on 24 June whereas it was transferred to @TalkTalk in Dec last year

  • TomDJG Tom (@TomDJG) reported

    @btsport @btsportwwe On the BT Sport app, last nights episode of WWE Smackdown is showing half an hour of NXT and then last WEEK'S Smackdown. Can you please fix this as I want to watch last night's!

  • HarrisonJonny72 Jonny Harrison (@HarrisonJonny72) reported

    @bt_uk Ironically my internets so slow it won't perform the search on the web page. fibre to the cabinet but it is too far from the houses.have investigated the options available. BT wanted over £11000 to sort it out using a gov subsidy. Still doesn't answer my question on unfair costs