BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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The latest reports from users having issues in Reigate come from postal codes RH2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 02/23/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Coulsdon, Mitcham, Thornton Heath, Redhill, Banstead, Caterham, Bromley, Ashtead, Leatherhead, Thames Ditton, Epsom and Sutton.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • skyebnic Skye Nicolson (@skyebnic) reported from Addington, England

    Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

  • MoggyMarshman Moggy🛸🪐🚀👁️⃤ (@MoggyMarshman) reported from Worcester Park, England

    @DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there

  • alanburkittgray Alan Burkitt-Gray (@alanburkittgray) reported from London, England

    @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • Silcox777 Nat 💕 (@Silcox777) reported from Worcester Park, England

    @bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • deanwoods Dean Woods (@deanwoods) reported from Horley, England

    @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • volemangler Volemangler (@volemangler) reported

    @bt_uk Oi @bt_uk. My Fibre 900 FTTP, sold as 900Mb/s downstream and 120 Mb/s upstream has been giving me about 150 down and 2 up for nearly 2 weeks. Many calls to you. Raised fault, engineer no show, then I see "You've told us your fault is fixed" on the fault page! Incompetent liars!!

  • pshavdia Priyesh Shavdia (@pshavdia) reported

    @bt_uk we lost our internet and landline on 10th Dec, fault fix date was planned for 15th Dec, but still waiting for this to be fixed on 19th Dec, what’s going on?

  • paulcunno Paul (@paulcunno) reported

    @bt_uk hello. I'm due to renew broadband with you. Quoting @ £56.95 pm, yet as a new customer it looks like I can get same package @ £40.99 pm ??? 🤔

  • thekingdommy kingdommy (https://mastodon.online/@Kingdommy) (@thekingdommy) reported

    @bt_uk what's going on with broadband on Portland Dorset? Supposed to be resolved last night, has been unusable since and still down. We're an isolated community, what is going o

  • rockerhanbag Hannah Yates (@rockerhanbag) reported

    @bt_uk My elderly neighbour’s email account has been hacked and he can’t access his emails. Requests for money gone out to other elderly folk who think it’s true. He can’t get through to anyone on the phone. Can you help?

  • admiralbooth Slow Down Rudolph (@admiralbooth) reported

    @bt_uk Hi. WiFi has been appalling in SE4 since maintenance work took place last week. Can you help.

  • monk3ybarz Monk£y Bar$ (@monk3ybarz) reported

    @bt_uk ordered FTTP on 21 November. 30 days later and @OpenreachHelp haven't completed stage 1 external work due to 'resource issues'. Now told another 20 days until next review. 50 days wait which is likely to get bumped again. Absolute shitshow.

  • Fuel_Cells Fuel Cells (@Fuel_Cells) reported

    3 months of the worst customer service to renew a contract with @bt_uk & @ee, to be miss-sold contracts for just a simple renewal, what an utter joke, the time and mess about from this company it's just not worth having an business with them.

  • MartinKSmith Ken (@MartinKSmith) reported

    @bt_uk I recently switched to BT, my service went 'live' yesterday, but the BT hub has not arrived yet. It was dispatched on the 14th, with no update to the tracking info since. I know there have been strikes, etc. But at what point can something be done?

  • HydrogenEnergy Hydrogen Energy (@HydrogenEnergy) reported

    3 months of the worst customer service to renew a contract with @bt_uk & @ee, to be miss-sold contracts for just a simple renewal, what an utter joke, the time and mess about from this company it's just not worth having an business with them.