BT (British Telecom) Outage Report in Reigate, Surrey, England

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Reigate, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Mitcham, Sutton, Croydon, Dorking, East Grinstead, Carshalton, Purley, Edenbridge, Redhill, Thornton Heath, Wallington, Coulsdon, Banstead, and Caterham.

City	Problem Type	Report Time
Crawley	Internet	1 day ago
Mitcham	Wi-fi	3 days ago
Sutton	Total Blackout	5 days ago
Sutton	Phone	5 days ago
Croydon	E-mail	5 days ago
Sutton	Phone	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

• 
  Jessica Andrews (@Jess_L_Andrews) reported 36 seconds ago from Merton, England

  @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

• 
  Jon (@R0LLSY) reported 1 minute ago from Epsom and Ewell District, England

  @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 3 minutes ago from Croydon, England

  @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

• 
  Jessica Andrews (@Jess_L_Andrews) reported 9 minutes ago from Merton, England

  @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 9 minutes ago from Croydon, England

  @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

• 
  Shoulder Doctor (@ShoulderDocUK) reported 11 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Glen Oglaza (@glenoglaza1) reported 19 minutes ago from Croydon, England

  What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

• 
  Martin (@martin466004) reported 20 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  Colin Hepburn (@Captured_Cupid) reported 24 minutes ago from East Grinstead, England

  @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 26 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  John Mitchell (@prof_j_mitchell) reported 32 minutes ago from Bromley, England

  Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

• 
  Anne Ayres (@kingswoodranger) reported 35 minutes ago from Lower Kingswood, England

  @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

• 
  sarvar mojgani (@gains_guru) reported 36 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  John Mitchell (@prof_j_mitchell) reported 37 minutes ago from Bromley, England

  MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

• 
  Alex Munro (@ADMunro) reported 38 minutes ago from Esher, England

  Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

• 
  Liam Green (@LiamGreen2005) reported 39 minutes ago from Crawley, England

  Those commentators were ******* awful @btsport

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 41 minutes ago from Croydon, England

  @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

• 
  Maria Ganner (@mazzles78) reported 47 minutes ago from West Molesey, England

  @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

• 
  Jessica Andrews (@Jess_L_Andrews) reported 49 minutes ago from Merton, England

  @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

• 
  Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported 58 minutes ago from Croydon, England

  @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Thurlow (@PeterThurlow) reported 4 minutes ago

  Utter fiasco from @btbusinesscare and @BTCare. I can't access emails from my new phone. Nothing happened last week except a few links which didn't work. Then on Monday somebody managed to **** up my emails to the laptop, so I have no email service at all.

• 
  JessicaLHarrison (@jess_dubbs) reported 5 minutes ago

  Has anyone else’s WiFi signal turned completely awful?! Been like it for DAYS... how can it be fine for over a year and then suddenly turn to absolute rubbish? @bt_uk #bt

• 
  Carl Solomons (@carloselprez) reported 8 minutes ago

  @bt_uk hi, we were meant to have someone come to install our broadband after waiting 3 weeks and nobody has turned up. We’ve waited in all day and your staff can’t/won’t help. So annoying!

• 
  Shirin Ghaderi (@GhaderiShirin) reported 9 minutes ago

  @bt_uk can you believe BT is advertising on TV that they have the best WI-FI connection. I have upgraded my package in Nov 2020 and they still couldn’t connect the line. BT customer service updates me weekly by saying unfortunately they do not have any update it’s shambolic. #BT

• 
  Pj Malone (@pjmalone1990) reported 9 minutes ago

  @bt_uk Any chance of getting someone to call me as promised earlier this morning, to resolve the issue of you cancelling our home broadband order

• 
  James Chapman (@chapman_yah) reported 9 minutes ago

  @bt_uk I have checked and it said no issues in my area it says that when I have the problem as well

• 
  Miss Tish Ewe (@MissTishEwe) reported 10 minutes ago

  @btbusinesscare @btbusiness absolutely appalling service today. 6 calls, cut off 6 times, 3 web chats, W callbacks and 2 transfers and 2 more cutoffs and I’m still no further forward. And it’s been 14 days since placing my order and it’s not moved forward any! Complete joke!

• 
  Shirin Ghaderi (@GhaderiShirin) reported 13 minutes ago

  @bt_uk if anyone is thinking to get BT as their Wi-fi supplier- please do not. Their service is bad, since November 2020- I am waiting for connection. Excuse: the engineer is off sick- they don’t have anyone around. The path is blocked and by mistake they send wrong people.#BT

• 
  Pj Malone (@pjmalone1990) reported 14 minutes ago

  @bt_uk You have cancelled my home broadband order yesterday. After almost an hour phone call and several hours sending messages on Twitter today, I was promised a phone call to get this issue sorted. I have yet to receive that phone call. Can we get this resolved now??

• 
  riddle97 (@riddle971) reported 15 minutes ago

  @bt_uk please help you guys suppose to fit our fibre today but due to your lack of planning we are now cut off from the internet due to you cancelling our current provider we now have no internet and the best your team can tell me is 12 weeks to get the fibre or 5 days for copper