BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 12/27/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Sutton, Dorking, Walton-on-Thames, Westerham, Banstead, Purley, Bromley, Warlingham, Mitcham, Caterham, Byfleet and Redhill.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _SamuelPlaysMC_ Samuel Lewis French (@_SamuelPlaysMC_) reported

    @bt_uk Update: I never got through in the end. Is there a direct email that I can use?

  • rutkowska_diana Diana Rutkowska (@rutkowska_diana) reported

    @bt_uk five months without internet during COVID due to horrible customer Service and internal miscommunication within BT. The incompetence of BT employees is beyond comprehension.

  • piquesghost piquesghost🇬🇧 (@piquesghost) reported

    @bt_uk @LiamJPalmer @andrewrobertso5 you broadcast support of a violent organisation that riots and murders people. why do you do that?

  • DaisyMartins77 Daisy Martins (@DaisyMartins77) reported

    @bt_uk really disappointed with service! Tel no. cancelled as moved address back in February but money kept coming out of account. Whilst got a refund further money was taken out in 5 May. Phoned up and was told would get refund via cheque in post - still waiting! I want answers!

  • viverememento85 Rob T-D (@viverememento85) reported

    @alittlebitdan @bt_uk I’d leave them at the first opportunity. We have EE (I know same parent company) but they’ve been brilliant with us. Never moved like

  • BossyBoiler Bossy Boiler (@BossyBoiler) reported

    @bt_uk you are unbelievably poor! Trying to transfer as moving house and you have mucked up every aspect -,terminated our BT TV today for no reason, inconsistent fibre packages, dishonest sales people. Wasted more than 4 hours on the phone. I need some one senior to sort this!

  • JackW3bb Jack Webb (@JackW3bb) reported

    @alittlebitdan @bt_uk That’s why we left BT for @SkyUK. Horrible CS from BT. Had complaints open for months, they even closed them without our consent. Managers never called us back. They told us upgrading our package would resolve issues but it didn’t. Tried to bill us to leave 🙃🙃🙃

  • mysocialejh ElizabethJane (@mysocialejh) reported

    @bt_uk absolutely disgusting service from your team. I’m appalled. I’d like to talk to someone about a serious complaint.

  • drealjay_pelle Jay Pelle (@drealjay_pelle) reported

    @UFCEurope @UFCFightPass @btsport Are you out here looking for a job or any other source of income, contact me now, I have a reliable source of income that can help you make weekly profit, contact me now for more information

  • RichPearce Rich Pearce (@RichPearce) reported

    @bt_uk Hi there, have you had issues with your e-mail systems over the past 24 hours as I've seen no new e-mails at all, despite making several purchases which would result in paypal notifications in that period? Even on webmail there is a 24 hour gap in any e-mail activity!