BT (British Telecom) Outage Report in Reigate, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Westerham, London, Walton-on-Thames, Croydon, Banstead, Purley, Crawley, Bromley, Warlingham, Mitcham, Caterham, Byfleet, Redhill, Sutton and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Westerham |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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𝐿𝒶𝓊𝓇𝑒𝓃 𝐸𝓋𝒶𝓃𝓈 ☾
(@_laurenevs) reported
@bt_uk I’ve already raised another complaint (yet again) your company and staff are useless.
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𝔸𝕟𝕕𝕣𝕖𝕒𝕤🐜
(@andreasmav1) reported
@bt_uk Yes. I'm aware of that. That's why it's worth letting your leaders know that they'll probably be invoicing BT for the 4 FTE, 4 x vans, drum of fibre, hoist hire etc. And.... They'll probably charge again as they need to come back and fix my neighbour's one also. 🤑🤑 Kerching
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Love trees
(@sausagezz) reported
@bt_uk take the nets DOWN for kittiwakes sake. @DefraGovUK @DefraNature please ban nets like these on buildings.
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Alfie Green
(@ItsAlfieGreen) reported
@Ale_n_Metal @bt_uk Yes! I've been beta testing the fix for BT and it should be out soon... It's fixed it for me!
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JFOF
(@JFOF533) reported
@bt_uk tale of bad service. I use my email from my PC every week day but you have chosen to close and delete my email account. I raised this on Apr 28 and now have to wait until May 10 for the ECR team to contact me, they are too busy before then!
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Sarah
(@SarahGarth) reported
@bt_uk My email address is suddenly not recognised, is there an issue?
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Alex Smith
(@_Alexsmith1) reported
@ThomasJones1604 @bt_uk @bt_uk sort your service out
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Alexander Hall
(@MusicaLondra) reported
@bt_uk Can't see the reply I sent immediately, but that may be because the Mini-Hub I was sent today has only been working intermittently. Keeps cutting out. Of course I reported the problem and spoke to 5 different BT advisors yesterday. So far no joy at all.
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The Bipolar Express
(@BipolarXpressUK) reported
@bt_uk Residential. There is no broadband at all right now. Not sure how long it's been off. Last 4 days almost nothing, very weak connection. I have a video if you want to see how bad it's been?
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Douglas Hill
(@douglas__hill) reported
@bt_uk is there an expected time for the broadband service in the west end of Glasgow to resume?