BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Reigate come from postal codes RH2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 02/25/2026 02:55

February 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Wallington, Crawley, Coulsdon, Mitcham, Thornton Heath, Redhill, Banstead, Caterham, Bromley, Ashtead, Leatherhead, Thames Ditton and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomCroydon Wi-fi
United KingdomWallington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • afcbuddy (っ◔◡◔)っ ♥𝓑𝓾𝓭𝓭𝔂♥ (@afcbuddy) reported

    @bt_uk @EE both your apps are not working. I gave uninstalled and reinstalled. Neither are loading

  • shmergel Shmergel Flonk (@shmergel) reported

    @dave_smeg @btsport Yep. Crap decision on my part.

  • RolandN rolandnissanart (@RolandN) reported

    Internet is down in East Grinstead and given fix date is two days away. Goodbye world 😟 @bt_uk #poorservice #thatsbad

  • afcbuddy (っ◔◡◔)っ ♥𝓑𝓾𝓭𝓭𝔂♥ (@afcbuddy) reported

    @bt_uk No probs. Not sure if you had any issues with Wi-Fi signal in my area. But had to switch the Wi-Fi off for an hour

  • lauzweeks Laura Weeks (@lauzweeks) reported

    @bt_uk So once again you are refusing to sort out this issue. Putting a disabled childs life at risk again. Absolutely appauling service and completely disgusted with this. This matter should of been rectified 14 days ago abd yet no one give a damn in bt

  • Jakegolspie Jake Norman Chambers (@Jakegolspie) reported

    @SBienkowski It’s been poor in UK with @skysports and previously @btsport. No match build up,interviews punditry analysis etc is non existent and most coverage finishes at full time it’s shocking

  • frogboyflips Andrew Murray (@frogboyflips) reported

    @bt_uk Hi Ash from @bt_uk I've not received compensation for this within the statutory timeframe set out by ofcom - 3 missed appointments, 15 calendar days with loss of service - can you address this for me please?

  • RyanMcGoverne RyanMcGoverne I Photo I Paint I 💙💛 (@RyanMcGoverne) reported

    @bt_uk Have spoken to countless ppl at BT, each person messed my order up further. I did have a wifi mini-hub to keep me online. Someone at BT cancelled it this morn for no reason. Had to buy BT wifi hotspot access as I need to work. Your service is a joke. Incompetent at every turn.

  • kyle37416717 kyle (@kyle37416717) reported

    @LexiDoyle7 @btsport why are you even there if you dont support the event! You're being paid to be there and whining on twitter hahaha journo's.....

  • matjames9 Mat james (@matjames9) reported

    The logic of @btsport is incredible. Can’t watch it on my phone or PC because “I’m not in the UK”. But it’ll work on the TV app which is about 4 foot from me and a foot above my PC. And they are all connected to the same network.