BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 12/10/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Walton-on-Thames, Croydon, Banstead, Purley, Crawley, Bromley, Warlingham, Mitcham, Caterham, Byfleet, Redhill, Sutton, Epsom and Worcester Park.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • The_JGreen J Green (@The_JGreen) reported

    @PleasantKenobi @bt_uk That really sucks my friend. I hope the move goes okay and they don't charge you for the internet that you aren't getting.

  • talkMacca Andrew McKenna (@talkMacca) reported

    @Whitlean @virginmedia @BTCare Posted elsewhere, it seems to dependent on who you speak to. I was contacted by someone in customer service - 15mins later, sorted. Very happy camper

  • al_b80 al (@al_b80) reported

    @bt_uk hi.. yeah they checked the line in & it’s fine.. i think it’s the router itself.. it keeps dropping signal and the speed fluctuates a lot.

  • alcalton Alistair Calton (@alcalton) reported

    @bt_uk how can I register a problem with my ultra slow broadband without waiting on hold for forty minutes?

  • 34SeigeRhinos Euan Henderson (@34SeigeRhinos) reported

    @_Paulsicle @PleasantKenobi @bt_uk I suspect that it is dependent on where you are and how often you have issues with the Infrastructure. I had to deal with them about 4 time over the 7 years and it was totally fine if a little expensive. I've heard from other people that they can be a pain.

  • almost2old I am a loser (@almost2old) reported

    @btsport you make it very hard to canceI. I cancelled my DD in Dec to order via Sky. I’m now told I should have phoned as well and have to pay a further months notice. Over £72 for a service I’m not using. I’m also told by billing there’s NO complaint service! Help please

  • Whitlean Pointless Miriam Gargoyle (@Whitlean) reported

    @talkMacca @virginmedia Finally binned them in December, been a customer for 6-7 years, put up with the £4-£5 price hikes at least once every year, but the broadband speed just got worse. Customer service is non existent. Back to @BTCare and it's brilliant! Saving £25 a month too!

  • captainj_84 John (@captainj_84) reported

    @Spotify why did i just get a @btsport advert during a podcast? Thought i was paying a premium for "ad free" service?

  • PleasantKenobi PleasantKenobi (@PleasantKenobi) reported

    @bt_uk In short, do you think this conversation will help me work, or help with the appropriate compensation?

  • omitbdf Peter Charles (@omitbdf) reported

    @Bonzodogg1 @BTCare Similar problems over the years. Always trying to fob me off with must be the ‘Wi-Fi in the house’ bla bla bla and sending me links for advice to children. It’s always outside and always found, eventually, in their creaking infrastructure.