BT (British Telecom) Outage Report in Reigate, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Dorking, Walton-on-Thames, Crawley, Westerham, Banstead, Purley, Bromley, Warlingham, Mitcham, Caterham, Byfleet, Redhill and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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David Venters
(@VentersGaming) reported
from
Croydon, England
really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet
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Cat Fitzmaurice
(@cat_la) reported
from
Bromley, England
@bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?
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Nick Atkin
(@NicoSCMP) reported
from
London, England
Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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The at home gooner
(@GoonerArmchair) reported
from
Epsom and Ewell District, England
@didithitthespot @btsport @Arsenal I dunno mate and now I feel bad
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
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David Venters
(@VentersGaming) reported
from
Croydon, England
@bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading
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Alex Munro
(@ADMunro) reported
from
Esher, England
@btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby Bridge
(@bobby_bridge) reported
Anybody experienced this issue I’d like to hear from you please. I have @btsport through @SkyHelpTeam - but now I have a second Sky Q digibox, in another room, the BTsport channels are not playing/available on it, but fine on my main Sky box. Is there a way of making this happen!
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Ian Brazier
(@Ian_P_Brazier) reported
I was thinking about customer service today and thought companies really are shocking @bt_uk still waiting for a promised router, @skytv still waiting for a promised email on refund, @beaconmedgroup still waiting for a promised call for an appointment #poorservice
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SoloH
(@SolangeHec) reported
@bt_uk a huge nuisance as I have work to do & am unable to do ANYTHING from home & already missed a day of work. I’m a new customer & moved less than a month ago to avoid issues! We are in a lockdown & there is nowhere for me to use inet, unless I sit outside Tesco for 5 days??
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Anika Zubair
(@anikazubair_) reported
@MattMyszkowski @BTCare I feel the same about @Hyperoptic - I’ve been a customer for years, but it would actually be cheaper for me to cancel my plan and buy a new Black Friday deal. What’s wrong with this customer model in telecommunications?!?
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alv
(@alvin29may) reported
@bt_uk I am tired of paying top dollar for a service that does not work. Another evening of sport ruined by service being unwatchable.
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Mark Wale
(@markwale84) reported
@bobby_bridge @btsport @SkyHelpTeam Have you cancelled BT sport with BT that could be causing an issue. What message are you getting on the mini box?
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CustomerSuccessMatt ☁️
(@MattMyszkowski) reported
@anikazubair_ @BTCare @Hyperoptic And the solution I've been given is I need to contact them. How about just adjusting my price?!
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gwr are crap
(@MadAboutAFC) reported
@MarcAllera @EE @bt_uk Your network might be able to cope, but with excuses from customer service staff about how busy they are I’d guess they can’t cope with how bad the service is, or they wouldn’t be so busy. Yet another ceo so out of touch with his business
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NerdShredz
(@NerdShredz) reported
Sorry peeps had to stop stream early @bt_uk Having issues in my area. Hopefully back to normal come Sunday 💙 #BT #Internet #Streaming
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Stevo Lewis 🏴
(@stevo_lewis) reported
@bobby_bridge @bt_uk Fastest way to speak to someone at Sky is to cancel your direct debit 👍🏻