BT (British Telecom) Outage Report in Reigate, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Sutton, Bromley, Mitcham, Byfleet, Coulsdon, Dorking, Walton-on-Thames, Westerham, Banstead, Purley, Warlingham and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Alex Munro
(@ADMunro) reported
from
Esher, England
Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Maria Ganner
(@mazzles78) reported
from
West Molesey, England
@bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Cami Etherington 👑
(@thatgirlcamii) reported
@bt_uk sort ya wifi out. Having issues constantly and judging my the tweets it’s not just me
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Graham Down
(@Graham_Down) reported
@bt_uk hi, my broadband contract is up for renewal in January. If I want to cancel my contract early how much is the cancellation fee please? I want to join @jurassicfibre if they want to help me also 👍🏼??
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Karen
(@mooramana) reported
Hey @bt_uk why is there no one available to answer the phone??? Can’t even wait on hold just disconnected #CustomerBarrier how do I request a hub & sim to run broadband until you repair? Text service not responding to me either!!!
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Neil Levers
(@neillev86) reported
@bt_uk Im managed to login on a couple of devices. I have bt sport subscription but can not login to bt tv app to watch
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Jake⚫️⚪️🦁💜
(@TheGeordieLion) reported
So my @bt_uk internet is down, so my @VodafoneUK personal hotspot has come in handy able to play ps5 and barely any lag
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Tanya
(@Tanya173) reported
@bt_uk I've had no internet since Thursday evening. I'm in dagenham. Any help?
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Karen
(@mooramana) reported
@bt_uk Have just reported a fault with my broadband online via the app to be informed it will be Thursday 2 Dec! Tried calling 150 to be advised I can only chat via text!!! Very Poor for a communications company. How do I obtain a mobile hub to support my connection until you repair?
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Katherine Saunders
(@KatherineBlackx) reported
@bt_uk We rebooted our router and it seems to have sorted the issue 👍🏼 thanks for checking in though!
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Mark
(@Markafc87) reported
@bt_uk now it’s bin 24 hours no internet and they say tonight it should be done. The broadband nowadays is massively important and everything runs off it. Total **** show of customer service