BT (British Telecom) Outage Report in Reigate, Surrey, England
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The latest reports from users having issues in Reigate come from postal codes RH2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Crawley, London, West Wickham, Epsom, Thornton Heath, East Grinstead, Walton-on-Thames, Sutton, Tadworth, Caterham, Reigate, Thames Ditton, Redhill and Leatherhead.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Crawley |
Internet | |
| London |
||
| West Wickham |
Phone | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Robert Montefusco
(@bobmontefusco) reported
from
Bromley, England
@btsport Tell Savage he looks like an idiot with that coat !
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
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steffan Dutch
(@SteffanDutch) reported
from
Bromley, England
@vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Deano
(@Deano2301) reported
from
London, England
@btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?
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Gary White
(@_gary_white_) reported
from
Merton, England
Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.
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Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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C.N.
(@livefr33diehard) reported
from
Bromley, England
@bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇭🏳️🌈 Bündner 🏳️🌈🇨🇭
(@Buendner08) reported
@crazeygrazy @bt_uk Yes you are, I certainly hate the lying fat ****
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Den 🇬🇾 🇯🇲
(@LePhantomDennis) reported
@bt_uk Why will it take until Friday to fix it? I'm working from home and it's a huge problem not having a solid connection.
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Lockdown meanz Lockdown #KBF
(@Brexitmeanz) reported
@bt_uk Fix your phone wires and stop posing, bozos
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David
(@D16584667) reported
@bt_uk Cut this virtue signalling garbage and do the job you charge people for
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Kari Imeland Taylor
(@ktaylorreflex) reported
@bt_uk First appointment 10/6 phone line not sorted. Supposed to come today to sort it, didn’t turn up. Now being told that first available appointment 28/6. I think that is an unreasonable amount of time to wait, but no one seems to be able to help me when I call.
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Estelle Hitchon
(@EstelleHitchon) reported
Ok @bt_uk. So why if I pay a packet for FTTP am I still getting "video paused poor connection" and "unstable internet" messages? You've altered the frequency more than once but all that does is bugger up my wifi discs. No such problem with @Plusnet superfast and it's 1/4 of the £
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Kingjed
(@Dairyboy_Jed) reported
@bt_uk had your FTTP for 12 months 900 service never had a speed over 450, the downloads on devices like PlayStation 5 etc all down load to what speed tests are telling me. Averaging 150mb - don’t care what’s to my router, your router doesn’t work with your own Speeds, shocking.
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Carl Brian Coombes
(@RealCarlCoombes) reported
@bt_uk bt customer support are liars
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Carl Brian Coombes
(@RealCarlCoombes) reported
@bt_uk nothing but trouble
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Kingjed
(@Dairyboy_Jed) reported
Is this worth £1000 a year, I need the ombudsman’s details to raise a dispute, not just me having the same issues and apparently your home hub doesn’t work with the service, please rectify. @bt_uk