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BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 1% TV (1%)

Live Outage Map Near Reigate, England

The most recent BT (British Telecom) outage reports came from the following cities: East Grinstead, Crawley, Mitcham, Sutton, Croydon, Dorking, Carshalton, Purley, Edenbridge, Redhill, Thornton Heath, Wallington, Coulsdon, Banstead, and Caterham.

CityProblem TypeReport Time
East Grinstead Internet 10 hours ago
Crawley E-mail 11 hours ago
Crawley Internet 2 days ago
Mitcham Wi-fi 4 days ago
Sutton Total Blackout 6 days ago
Sutton Phone 6 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • palmerova88
    Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • AdamCpfc180
    AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • afc_rc
    rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • DanfromtheSouth
    Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • Goonerlover69
    ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • barriebrown1
    barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • GoonerArmchair
    The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • devanikindia
    devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • turvey84
    Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • ADMunro
    Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • VentersGaming
    David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • cat_la
    Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • leanne_wayland1
    Leanne Wayland (@leanne_wayland1) reported

    @bt_uk worst company ever. First the engineer don't turn up. Then turns up 4 hours late. Can't even install the Internet as another company needs to do something first. By the time all this is done I imagine be a couple weeks. And now I can't even cancel! Absolute joke.

  • 2plus3times5
    Xavier Sprocker (@2plus3times5) reported

    @duncanwoodward @bt_uk Mine all went down with their perfectly planned no interruption of service digital phone switch over... till over a week to fix and they lovingly have my £4 compo after telling it would be £8. Now been down nearly a week and still nothing... all lies and promises.

  • Reece_a_clarke
    Reece Clarke (@Reece_a_clarke) reported

    @bt_uk Both are delivered and paired correctly, it just stopped working before the install date even though in the router web panel it says it has a good connection and signal

  • oagrim1
    olly (@oagrim1) reported

    @bt_uk Hello, no sadly no fix despite doing a hard reset & moving its location.

  • StuCanuck
    Canuck (@StuCanuck) reported

    @bt_uk congratulations to BT by managing to not show up to 3 out of 4 booked service appointments in 2 weeks! That has to be a record. Wasted another day waiting for BT to come and sort out your terrible service that I have been having since March. @zeninternet here I come.

  • copey1986
    James (@copey1986) reported

    @bt_uk I've never actually seen it happen, I just lose Internet connection just after midnight every day, usually between 12.03am-12.11am, like clockwork... I shall look out for it tonight though

  • ProudPeacock123
    Steve Rhodes (@ProudPeacock123) reported

    @bt_uk So I didn’t get a call today or any communication from anyone. At this point I would like this complaint escalating to someone who will actually do as they say, when they say, something as yet no-one has done. I will be available on Friday this week. @bt_uk #strikethree

  • elab49
    ELab (@elab49) reported

    @bt_uk I read @WhichUK article. If decision is relying on inaccurate coverage claims there are serious concerns about the safety of the elderly/vulnerable. Yr alternative was better than Virgin, but still relies on a non-existent mobile signal, which 'officially' is supposed to exist

  • grdavies01
    Geraint Davies (@grdavies01) reported

    @bt_uk @BTCare Is there an issue with broadband in Cf83? Reset the modem 4 times. Still having slow (dial up speeds) devices constantly dropping off

  • thecatperson1
    Motorcade One (@thecatperson1) reported

    @bt_uk Your engineers can’t fix the junction box outside my house without leaving a mess of cut wires - not exactly great for the environment. Sort your own house out first