BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 11/26/2025 16:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Caterham, Bromley, Purley, Byfleet, Redhill, Sutton, Epsom, Worcester Park, East Grinstead, Beckenham, Wallington and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • deanwoods Dean Woods (@deanwoods) reported from Horley, England

    @NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • skyebnic Skye Nicolson (@skyebnic) reported from Addington, England

    Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dicon121081 Diane O'Connor (@dicon121081) reported

    @SkyHelpTeam every single day this week broadband has gone down during the day. I know you say this is @bt_uk doing work but this is #Ridiculous! Funny that it is off all day but comes on around 1am until 9.30am. #cantwork

  • NellieAilwyns Nellie (@NellieAilwyns) reported

    @bt_uk unbreakable wifi? BT has lost my email held for 21 years - 7 days on you can't say what's happened or whether it can be fixed. all that after shutting down the account for bill non payment which you admit was raised in error. how about an unbreakable BT customer service offer?

  • ArlasoftRetro Arlasoft (@ArlasoftRetro) reported

    @WorkTheSpace @bt_uk Is this BT business or residential? We had great service from business/openreach during installation, but we (touch wood) haven't had anything go wrong yet.

  • WorkTheSpace Jack (@WorkTheSpace) reported

    @FFScout_Mark @bt_uk I don't think I've ever had such a terrible experience with any company. I've been left chasing constantly, even now having got to their higher level complaints I'm running into the same issues, the word 'sorry' loses a lot of meaning after you hear it for the 8th time

  • sixtails66 Sixtails (@sixtails66) reported

    @bt_uk my FTTP is down, the hub has turned orange. Are there network issues? I’m working from home so need to know what to tell my employer

  • helvijsO Helium 🇬🇧💂#IIHFWorlds (@helvijsO) reported

    @TheRunningManZ @OpenreachHelp @bt_uk I had a similar issue with Sky recently. You should ask them to credit your account for all the losses as they cut off your income resource for no reason basically. Letting it slip away will not give them a good lesson to train the engineers and improve the services in general!

  • KayleighBower14 Kayleigh Bowers (@KayleighBower14) reported

    @bt_uk so despite a 45 min phone conversation LAST WEEK to confirm details, you have decided to disconnect my Internet the week BEFORE I move house.. yet have the reconnection date for the day I do move, NEXT week. Now told it can't be reconnected until we move.. AWFUL COMPANY.

  • Northlander74 𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰 (@Northlander74) reported from Newbiggin-by-the-Sea, England

    @bt_uk I've only just received this message as I have no signal when away from home

  • ncohen4 n cohen (@ncohen4) reported

    @bt_uk Yes it says you know about the fault but there is no timeframe to fix it

  • PapaXci PapaSmurfinXCI (@PapaXci) reported

    @WorkTheSpace @bt_uk If you're under your guaranteed speed you can legally claim compensation and terminate your contract with them, if you wasn't aware