BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 12/31/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Sutton, Dorking, Walton-on-Thames, Westerham, Banstead, Purley, Bromley, Warlingham, Mitcham, Caterham, Byfleet and Redhill.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Blappmobi_DOC Lesley (@Blappmobi_DOC) reported

    @bt_uk 2 missed engineer appointments from BT and now i'm stuck in a customer service loop for the past 2 hours - PLEASE HELP

  • lisaloolar Lisa W (@lisaloolar) reported

    @BTCare hi my mate is receiving lots of emails about broadband but she hasn’t order anything so someone isn’t getting their emails! Can you help?

  • Jhaeh Herr Lowe (@Jhaeh) reported

    @bt_uk Yes I believe so. One day. This is such bad service. I received a call last night to confirm the installation but yet again, another no show. If this is how you treat your new customers, god knows how you treat existing ones.

  • MartinHopey Martin Hope (@MartinHopey) reported

    Transfering my wife's mobile from @bt_uk to @sky. In 3 long calls over 6 weeks with @bt_uk & never mentioned the Unlocking code needed to transfer. Now without that phone for 10 days or face £42/month bill rather than the £8/month sim only deal we have with Sky. Fuming!

  • Grant_Norman Grant_Norman (@Grant_Norman) reported

    @bt_uk how can I see what the last number is that called me? Help on your website is a mess and can’t be searched.

  • stretchandy84 Andy Armstrong (@stretchandy84) reported

    @bt_uk Recently moved house, and ordered broadband and TV in Dec, engineer was due yesterday (multiple texts and a call confirming) but no show. After 4 calls to various customer service agents it turns out installation of 100Mbps is postponed TFN... No comms from BT...

  • mattjohnston07 Matt Johnston (@mattjohnston07) reported

    @btsport out of no where I’m now being told I need to upgrade my account to a BT Sport Pack as I only have BT sport lite? All channels are now locked and I’m a BT mobile customer.

  • RicherGenetics GrimRealET (@RicherGenetics) reported

    @bt_uk where is this access code I know you've sold out now but I was in the queue I did get the chance to put the #xboxseriesx in my cart but needed an access code!It's NOT in the "mybt" app nor online in fact I see many others with the same issue Where do we look? #btaccesscode

  • rogerpsan Red Roger LFC #JFT96 Champions Asterix my arse! (@rogerpsan) reported

    @bt_uk @actionfrauduk scammers calling pretending to be BT engineers to say my services/modem doesn't work and I'm behind with my bill etc... Oddly enough I'm not even with BT... reported.

  • Bleddyn25598275 Bleddyn (@Bleddyn25598275) reported

    Just had a phone call that my internet was going to be cut off due to illegal activity. I thought I’d play along today. When I couldn’t help myself from laughing at her she told me I was an idiot and that I should ‘shut my mouth’. So I suspect she wasn’t from @bt_uk after all.