BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 01/22/2025 11:55

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Weybridge, Mitcham, Epsom, Carshalton, Purley, Worcester Park, Walton-on-Thames, Surbiton, Crawley, Thornton Heath, Beckenham, Sutton and Banstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BradyHampton24 Brady Hampton (@BradyHampton24) reported

    @bt_uk are hands down the worst company in the country. Confirmed wifi would be fitted for September 1st…cancelled our order incorrectly and are now suggesting mid - late October. Don’t worry about us lot working from home🤡🤡🤡 terrible customer service to!

  • RichardAntcliff Richard Antcliff (@RichardAntcliff) reported

    So @bt_uk disconnected our broadband & 4G by mistake & dispute phone calls and promises to call back they haven't. Our small independent business @canottopizza is now paralysed. Unbelievable how they can treat customers with such disdain. It could finish us quicker than you know.

  • JasminAcampora Jasmin Acampora (@JasminAcampora) reported

    @bt_uk out of service since 1pm. What the hell is wrong this time? I’m running out of patience

  • Poneil69 Poneil69 (@Poneil69) reported

    @BBCchrismclaug @btsport @policescotland Their mantras " we are the people " , " no-one likes us, we don't care" are very telling of the aggressive nature of the fan base that prevails at their home ground. They're the problem child out of control of this country. A shame.

  • gurja_tait The Gunslinger at rest (@gurja_tait) reported

    @BBCchrismclaug @btsport Blackshirts in the streets singing songs of hatred; the team bus of foreign opposition vandalised; TV pundits banned from Ibrox because the club see them as a security issue. Rangers are in a dark, dark place.

  • Son1630 The Widows Son 1630 (@Son1630) reported

    @chris_sutton73 @btsport Just imagine a packed PDome and there was McCoist & Boyd on duty, I mean come on to ****, get a grip BT. BTW I am now cancelling my subrcibtion, you can **** Off. 🇬🇧

  • DavidBr64279580 DiscoDwarf200🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@DavidBr64279580) reported

    @glasgowcathcart @BBCchrismclaug @btsport Anything rangers can do that causes you to lose your **** and come on here bleating about big bad rangers is mission accomplished in my opinion. Quality grown up entertainment from our elected representatives, keep it up James! 🇬🇧🇬🇧🇬🇧

  • Jake5ey Gordon Hendry (@Jake5ey) reported

    @BBCchrismclaug @btsport Ally McCoist, Neil McCann, Derek McInnes and Kris Boyd have worked as pundits from Parkhead recently without any problems. It's nothing to do with security, Rangers are just afraid of their own supporters bigoted chants. They are an utter embarrassment.

  • JasminAcampora Jasmin Acampora (@JasminAcampora) reported

    @bt_uk Yes there’s an outage in the area but it’s Ridiculous that’s not sorted after 6 hours

  • antillies2001 EK80 (@antillies2001) reported

    @btsport excellent service. Buy the monthly pack. Doesn’t get set up on my account and now all your phone lines cut me off. Shocking service