BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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The latest reports from users having issues in Reigate come from postal codes RH2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 02/04/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Epsom, Thornton Heath, Crawley, East Grinstead, Walton-on-Thames, Sutton, Tadworth, Caterham, Reigate, Thames Ditton, Redhill, Leatherhead and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emswilde Emma Wilde (@emswilde) reported

    @bt_uk Still waiting for a connection. Could be up to 28th I’m told. As a bonus, you’ve sent me a billing survey and customer feedback survey to check my likelihood to recommend you to friends & fam. Seems dangerous to me….

  • BaahMamby Mamby Baah (@BaahMamby) reported

    @bt_uk ONCE AGAIN RECEIVING TERRIBLE SERVICE. NOONE HSD CONTACTED ME SS SUGGESTED. DIDN'T PERUSE COURT PROCEEDINGS AS I THOUGHT NOTHING ELSE COULD OCCUR, BUT HERE I AM STILL COMPLAINING!!!!

  • arenatransport S Bassi (@arenatransport) reported

    @btbusinesscare BT how can you justify charging so much for your actual service then so much for 24/7 /365 support when YOU NEVER ANSWER YOUR CALLS!!!!!!!!!

  • anand322 Anand (@anand322) reported

    @bt_uk Today marks 28 full days of no service on my account. I officially request cancellation. I will never buy a BT product again. I’m no longer interested in trying to resolve this error. Please cancel my contract and compensate me for my inconvenience

  • j_dip Jai Mistry (@j_dip) reported from Hounslow, England

    @bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!

  • BaahMamby Mamby Baah (@BaahMamby) reported

    @bt_uk ALWAYS EXCUSES FOR TERRIBLE SERVICE, BUT QUICK TO TAKE YOUR MONEY. ANOTHER SATISFIED CUSTOMER!!! NOT!!!!!!!!!!!!!!!!!!

  • iMiMiMx Ed S (@iMiMiMx) reported

    @deeserve @BTBusiness @btbusinesscare Outage impacting around 4,000 circuits, their reference is IMT39120/23 - estimated fix time, about 03:30 ... ouch

  • timbressington Tim Bressington (@timbressington) reported

    @bt_uk Full Fibre 900 customer for over 4 years my bill is now over £77/month, for new customers it’s £54.99/month and not willing to budge on price for me. Disgusting

  • iMiMiMx Ed S (@iMiMiMx) reported

    @deeserve @BTBusiness @btbusinesscare They've still not answered the phone yet, so something is definitely 'up' - routes through the BT network have been bouncing around a bit. All our ports are up, NTUs no alarms, just no traffic inbound to the port.

  • stephen501 Stephen (@stephen501) reported

    @btsport app as usless as #manutd Started watching, the app kept closing down. I didn't know the score then. Then after loading app for the 3rd time, it tells me Utd were humiliated. Thanks @bt_uk and @EE for ruining the match