BT (British Telecom) Outage Report in Reigate, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Crawley, Sutton, Thornton Heath, Wallington, Coulsdon, Mitcham, Redhill, Banstead, Caterham, Bromley, Ashtead, Leatherhead and Thames Ditton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
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⚜GOONERLOVER69⚜
(@Goonerlover69) reported
from
Croydon, England
@bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ashamed Brit
(@firefly233) reported
@bt_uk Thks Kelly. But it's not problems. As I said it's consistent with my expected speed. It's just that the best you offer is very slow.
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Tom
(@rugbytomc) reported
@bt_uk you just emailed to close my complaint without resolving it. You didn’t contact me on Thursday as promised. Instead you have tried to contact me on Easter weekend. Please reopen and resolve my complaint
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Elena
(@GoodNeapolitan) reported
@BTCare Brackley broadband has been extremely slow to the point of completely timing out for the last three days! Please can you sort the issue. Thank you.
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Paul Devine
(@J_PaulDevine) reported
@bt_uk no point you just tell there's nothing up I really do not like broadband you provide how can I drop from 75mbps down ( previous supplier)to aveage 3-7mbps? I wish I went elsewhere Ive only been with BT since the end of january 2021, unfortunately got another 15 months of hell
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Jon Stump
(@jonstump) reported
Now's not a good time for @bt_uk broadband to go down taking Eurosport with it... #RVV21
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🐝🦋Anne Margaret Gorse🦋🐝
(@Claryette) reported
@ElaineWITV A number of Tweeple are raving about this. I'll tell Dad to watch when @BTCare @bt_uk fix the fault that we've had since last Wednesday .......
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ramman
(@ramman00) reported
@bt_uk And how exactly is a customer meant to "correctly progress an issue" when your website/app is outright lying to us and saying that our minimum guaranteed speed is "as expected" when in fact it is far below what it should be?
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Denny
(@denny) reported
@bt_uk My details are totally irrelevant here. You have a bad feature implementation on your website, it will affect _everybody_ who is using a password vault to keep their passwords more secure. Tell your web development team, that's all you can do about it for now - thanks!
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Bilal Malik
(@bilalmalik) reported
@bt_uk Texts aren't free even if not on Virgin. I've had the same issue before and nothing has been fixed.
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seadaisy
(@seadaisy81) reported
@ConsumrRightsUK @bt_uk (1/2) Day 10 still no broadband still not had visit from an engineer. Day 2 Mini hub not working even after following the technical instruction of “turn it off an on again”. Still no lifeline service available for disabled mum, no hive heating system