BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 11/20/2025 20:50

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Crawley, Caterham, Bromley, Purley, Byfleet, Redhill, Sutton, Epsom, Worcester Park, East Grinstead, Beckenham, Wallington and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperstarDunbar Glen Dunbar (@SuperstarDunbar) reported

    @BlueJaysFansUK They relented and I've got it on the MLB app, Poor show from BTSport, they have 6 channels on the app not showing anything and didn't put it on.

  • Jakethe_Snake2 Jake (@Jakethe_Snake2) reported

    @BaseballBrit absolute garbage from the MLB and BTSport, was by far the best US-league streaming service until now...are you able to post any news or information about how we can push this onto MLB to change this back? As well anyone able to get a refund?

  • DiabeticRik PatriotGooner (@DiabeticRik) reported

    Who is this prick being rude to Farrah on BTSport

  • shabrynco1 Sharon Williams (@shabrynco1) reported

    @bt_uk Is that right, so no service after a home move for 44 days is classed as unacceptable and over a week to hear something back about a complaint is not right? Who can I actually contact without being passed through half a dozen departments and having to tell my story over and over

  • JordanLeeSounds Jordan Lee Collins (@JordanLeeSounds) reported

    @VerityWendon @bt_uk Thanks @VerityWendon I think it’s about time I contacted the ombudsman. Never had anything like it!

  • isleofwight2010 Andy Davies 🇺🇦 (@isleofwight2010) reported

    @ThisisTFO @elliotsteelcom @btsport Oh dear we have found either some trolls or some complete fools that wouldn’t understand football support if the ball hit them squarely in the face.

  • D_P_Palmer1 Daniel (@D_P_Palmer1) reported

    @bt_uk Do you think this is good service BT. Is this how you think you should treat customers? You won't send me a temporary data hub to use because you want me to upgrade, for a service that you're not providing. 16 months in a contract and 2 separate outages lasting 2 months combined

  • TheRealEnergyCo Super spark 🇬🇧 (@TheRealEnergyCo) reported

    @bt_uk your customer service is non-existent. Is anybody in your joke of a company able to take ownership of a customer problem? Absolutely shocking service, never again. #poorservice #customerservice #broadband

  • CFC_Mase_19 Johnny (@CFC_Mase_19) reported

    @Liamfitz02 @btsport I know mate, I had the Network a few years back was going to use it again for this event but you can only watch it on one screen, gf wants to watch it as well on her TV 🥺

  • TAFKABB NEBluesman (@TAFKABB) reported

    What gets me about the @MLB blackout in the UK is…I pay good money to @MLB and NOW I’m supposed to pay money and subscribe to @btsport to watch something I’ve already paid for!? **** off!