BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 03/09/2026 15:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (7%)

    Total Blackout (7%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Sutton, Crawley, Thornton Heath, Wallington, Coulsdon, Mitcham, Redhill, Banstead, Caterham, Bromley, Ashtead, Leatherhead and Thames Ditton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Mohamma95372121 AK (@Mohamma95372121) reported

    @bt_uk The worst company I’ve ever dealt with in my life. Soon I will list all the points. Seriously there are so many I need to edit the details and post them. Absolutely incompetent, no one has a clue, just change and make up prices and lie. Total disaster. Biggest regret moving my TV

  • wheeliedealer WheelieDealer (@wheeliedealer) reported

    Hilarious interview on BTSport with Kenny Roberts Senior. Poor Suzy Perry having a fit when KR said "sh*t" and then "bullsh*t" at the end. Loved the bit about KR getting £10k start money for a UK race and Barry Sheene getting £4000 ;-)))

  • _Chloxxx CJxox (@_Chloxxx) reported

    @bt_uk explain to me why I’ve come home from work and my Wi-Fi and tv is no longer working? I’ve turned ma box off and on, nothing, I’ve 100% paid my bill, so what’s the problem?

  • markwooltorton mark wooltorton (@markwooltorton) reported

    @bt_uk And I paid to have my phone line moved to corner of my home unlinked from neighbours 2 years ago, Unlink my telephone line And restraighten my satellite dish please, If not i will remove telephone line and charge for satellite dish to be put back for a signal

  • LondonComment Ian (@LondonComment) reported

    Anyone else had the new inflation-busting 9% increase on their @bt_uk broadband/tv/phone yet? Time to move on .... yet again! These nomadic treks thru 'New Customers Only' deals is tiresome. Still, saved £160 on my car insurance from current provider as a 'New Customer'. Madness!

  • kerrysmith36 kerry smith (@kerrysmith36) reported

    @bt_uk So I checked the link we put in her landline number which brings up no known issues but the photo I sent to you provides proof 63% of people are also having issues… we are gonna go back over there now to go try again

  • markwooltorton mark wooltorton (@markwooltorton) reported

    @bt_uk Sky charges for satellite dish to be moved back to Signal after some quincy bt engineer nudged it, I will remove neighbours line and refuse access and charge for Satellite dish if not sorted, 3 days to sort it if not I will do it and charges will be made to you

  • sc_timmy1180 Tim (@sc_timmy1180) reported

    All commentators on any sport.... stop apologising for bad language on live sport. Signed...everyone! @SkySportsGolf @SkySportsPL @btsport

  • JoshRoberts92 🏴󠁧󠁢󠁷󠁬󠁳󠁿 Josh Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoshRoberts92) reported

    @btsport just found a thread saying it could be because the Internet provider is @Sky that's what it causing the issues. Are you being ******* serious! You expect most people to know how to disable ipv6 on their router? Sort ya **** out as you are robbing people of their money.

  • RhiannonBright4 Rhiannon Bright (@RhiannonBright4) reported

    @bt_uk Are bills being comped for those affected by the outage in Marden and staplehurst?