BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 12/23/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Sutton, Croydon, Dorking, Walton-on-Thames, Crawley, Westerham, Banstead, Purley, Bromley, Warlingham, Mitcham, Caterham, Byfleet and Redhill.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    @btsport @btsportcricket please fix your commentary being about a second ahead of the pictures, it’s driving me insane

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    really really annoyed with bt there playing with my line again without telling me there doing anything im trying to upload a video to youtube @bt_uk im lookingf to leave bt after 12 yrs this is getting so bad , what would fix this is a 5 min tweet

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • adamwom7 Adam Wombwell (@adamwom7) reported

    @btsport picture quality is so bad I can’t actually differentiate the players. But at least the adverts are crystal clear 🙄🙄

  • gazguest_93 Gaz Guest (@gazguest_93) reported

    Big fan of these staggered kick offs from @btsport. I don't have to listen to **** half time analysis I can just switch channel and watch a different game for 15 minutes

  • rolo200011 Mark R (@rolo200011) reported

    @bt_uk Internet down hybrid down what am I paying £70+ a month for

  • SueG19409305 SueG (@SueG19409305) reported

    @bt_uk not a happy woman. Been on to BT for over 1.5 hours today, hubby still on the phone and still not resolved the issue we reported yesterday. Online report said my phone number was incorrect too. I give up !

  • dangiallorossi Dan (@dangiallorossi) reported

    .@btsport's sound breaking up and going crackly AGAIN. Three years of this crap. Anyone else have the same problem? It's ridiculous. #LIVNEW #WHUTOT #MCINFO

  • he6rt6gr6m 𝕸𝖆𝖗𝖐 𝕬𝖘𝖍𝖜𝖔𝖗𝖙𝖍 (@he6rt6gr6m) reported

    @SkyHelpTeam Have you guys sorted the ability to watch @BTSport online if you subscribed through Sky yet? Tweeted you guys about this last season. BT through SkyGo doesn't work and login details via BT Website don't work?

  • Alyloy Allison houghton (@Alyloy) reported

    @bt_uk what is going - waiting over 1.5 hours to speak with Customer Services?? Is this because I am trying to reduce the package cost for one of your vulnerable clients!!! Disgraceful company.

  • _Steg9 Stephen Coulson🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_Steg9) reported

    A wish these commentators would shut ******** up banging on about Liverpool been poor . The reason they aren’t at the races (yet) is because #NUFC are stopping them playing their game pressing high looking very solid . Give us the respect we deserve for once man @btsport

  • ligarius colin lewis (@ligarius) reported

    @BTCare Why does the ‘Ultimate’ sport channel constantly - actually every single time - break down? Happened from day one. Hardly ultimate.

  • Paul306891 Paul (@Paul306891) reported

    3rd day in a row trying to contact @bt_uk to sort out my broadband not working since arriving which is down to them not doing the set up correctly. Bet if I said I wanted to leave they’d speak to me!