BT (British Telecom)

BT (British Telecom) Outage Report in Reigate, Surrey, England

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The latest reports from users having issues in Reigate come from postal codes RH2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Reigate, Surrey, England 02/08/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Reigate, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Reigate, Crawley, West Wickham, Epsom, Thornton Heath, East Grinstead, Walton-on-Thames, Sutton, Tadworth, Caterham, Thames Ditton, Redhill and Leatherhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCroydon E-mail
United KingdomLondon Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottRo55728936 Scott Robinson (@ScottRo55728936) reported

    @bt_uk Please fix or provide an update on the internet issues... No zoom or access to multiple websites. I could try using my phone, but no, that's EE and has the same issues..... My employer would appreciate if I actually do some work today but can't right now!

  • Agent75 Keith (@Agent75) reported

    Can’t play online games with my PS5, keep getting a NAT Type Failed error. I believe it’s a @bt_uk issue. Please fix this.

  • TheMainHan TheMainHan (@TheMainHan) reported

    @bt_uk NAT type has failed trying to play @PlayStation, seems to be a wider issue? Can this be resolved soon.

  • James_Erskine_ Ag3ntjames (@James_Erskine_) reported

    @callum38 @bt_uk Epic seems to be down at the moment. more than likely a DDOS attack.

  • ag14812 Andy (@ag14812) reported

    @bt_uk Is there issues with the internet at the moment as I can’t connect to Zoom from my Laptop but if I hotspot it works fine.

  • MOZMAN Chris Morris (@MOZMAN) reported

    @af_tout @bt_uk I have the exact same issue

  • Willtheman15 Will (@Willtheman15) reported

    @bt_uk @ionCube You're entire social media presence is now about this outage, please for goodness sake just accept the fault is on your end and say a fix is being worked on. we all know thats going to be the outcome anyway.

  • Gezza23 Geraint Parry 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Gezza23) reported

    @JulianPavey @ring_uk @BTCare Amazon products not working on your network ?

  • mallypeteo dogwalker (@mallypeteo) reported

    @bt_uk @BillGlover Same issue. Cannot access zoom

  • af_tout Amber Tout (@af_tout) reported

    @ree_bec_kahh_ @katemcassidy @bt_uk I am also having issues and am unable to access Zoom