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BT (British Telecom)

BT (British Telecom) outages and service status in Reigate, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Reigate, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 10, 11:57 AM GMT+1.
  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% E-mail (10%)
  • 10% Phone (10%)
  • 3% Total Blackout (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Reigate, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Reigate, England

The most recent BT (British Telecom) outage reports came from the following cities: Redhill, Croydon, Lingfield, Purley, Morden, Beckenham, Epsom, Carshalton, Leatherhead, Crawley, Cobham, Caterham, Reigate, Coulsdon, and Horley.

CityProblem TypeReport Time
Redhill Wi-fi 9 hours ago
Croydon Total Blackout 1 day ago
Croydon Internet 2 days ago
Lingfield Wi-fi 2 days ago
Purley Internet 2 days ago
Redhill Wi-fi 2 days ago

Nearby cities with recent reports

Croydon

5 recent signals

1 day ago
Redhill

2 recent signals

9 hours ago
Purley

2 recent signals

2 days ago
Lingfield

1 recent signals

2 days ago
Morden

1 recent signals

5 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Reigate, England

Latest outage, problems and issue reports in Reigate and nearby locations:

  • gmac7000
    Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • SMarxx4
    Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • cat_la
    Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • ollieboito
    Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • AntoineDingDong
    Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • Siobhainis1
    Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • _gary_white_
    Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • bobmontefusco
    Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • R0LLSY
    Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • Jess_L_Andrews
    Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • awmackenzie
    Andrew Mackenzie (@awmackenzie) reported from Bromley, England

    So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • OrignalBabydoll
    Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • silverback1809
    Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • ken_coello
    KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • PaulKohlerSW19
    Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • JohnnyDowling10
    Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WalkerDevon1922
    Robert Walker 🚜 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@WalkerDevon1922) reported

    @BTGroup @bt_uk I have an ongoing complaint since 8th May. Today it was closed with no phone call, no explanation, no contact. The issue is still ongoing and you owe me money. I have reopened complaint but this needs escalating.

  • Farmerwalsh
    Ed Walsh (@Farmerwalsh) reported

    Well done @bt_uk came to replace our aging pole but forgot to reconnect the internet again. Booked engineer but he can only sort internal issue not pole. Now have to wait up to 3 days for fix. If I break something I would ensure it is a quick fix

  • ALivMusico
    Andrhu (@ALivMusico) reported

    Apparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @puddles46 @bt_uk So agree @bt_uk constantly closing complaints down without speak to customers. When they do speak to them, very uneducated in the situation. Just want to speak to a normal person 🤯

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait

  • TimAshcroft
    Tim Ashcroft (@TimAshcroft) reported

    @bt_uk Hi. How do I cancel my TNT sports addon? Can't find the option anywhere. Please don't tell me I have to phone...

  • Jimmymo79
    James Morris (@Jimmymo79) reported

    @bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails

  • ALivMusico
    Andrhu (@ALivMusico) reported

    @bt_uk MyBT is a mess. I’m stuck in a loop. When I log in it says I have to update the username to an email address. When I do so it says it’s already in use (it’s the one I use to log in?) end up in a never ending loop. Can’t pay the bill. What’s going on?

  • goatteeboy
    Ian P (@goatteeboy) reported

    @bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.

  • booker213
    read steel ball run (@booker213) reported

    @bt_uk How can I check local outages and is there one in the CW8 area? Your website doesn't allow me to view if there's an outage in my area without a login, and the scan your broadband function doesn't work since there's no connection.