BT (British Telecom) Outage Report in Reigate, Surrey, England
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The latest reports from users having issues in Reigate come from postal codes RH2.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Reigate, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Reigate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Reigate, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Crawley, Coulsdon, Mitcham, Thornton Heath, Redhill, Banstead, Caterham, Bromley, Ashtead, Leatherhead, Thames Ditton, Epsom and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| Croydon |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Reigate, England
Latest outage, problems and issue reports in Reigate and nearby locations:
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
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Vix
(@VixThatRuns) reported
from
Redhill, England
@BrydonN2 @bt_uk Wow thats poor
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
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KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Johnny Dowling
(@JohnnyDowling10) reported
from
Croydon, England
It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Dean Woods
(@deanwoods) reported
from
Horley, England
@NikkiR322 @bt_uk We've lost @FreeviewTV TV signal too in #Horley, Surrey. Working still on Virgin Media TV
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Bennett
(@katie_bennett7) reported
@bt_uk You sent me a text to say everything regarding my engineer appointment tomorrow will be confirmed in an email, as well as details of my complaint and compensation. I have had no emails at all from you - please sort it out. Worst service I’ve ever experienced.
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Bex
(@swimmumtaxi) reported
@bt_uk sadly 1 hr and 15 minutes on the phone to resolve an issue. Gets cut off from two operatives. Need to be put on a faster exchange, BT keep directing me to @OpenreachHelp who then bat it back to BT. Now closing my account after 26 yrs! BT really couldn’t care less! Sad
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Stefano Barnini
(@StefanoBarnini) reported
@bt_uk BT Wifi/Broadband does not work with PC but works at least with Mobile. Not the 'Experience' we were looking for moving to BT... But at least we can survive utile engineers and temp WiFi come. Thanks a lot for Your help KellyW!! You made the difference !! Truly appreciated!!!
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Julian Lane*
(@julesspaceman) reported
Monumental crap service from @bt_uk Offered me a mobile, broadband and telephone package. Have now been told that the package doesn’t exist and I’ve effectively been lied to by the salesperson. Logged a complaint “we’ll be in touch in 5 days” A communications company.
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perkss
(@stuartperks90) reported
@bt_uk we have had no internet for a week and a half. With no sign of progress at all your customer support is also telling us to contact openreach directly isn’t it your job to do that? Openreach say contact your provider for faults outages. Please can we get some help! #awful
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Mike Cloudsdale
(@MikeCloudsdale) reported
@bt_uk It’s the @EE network that is the issue and therefore a useless backup option should your connection fail.
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Omar Abdihamid
(@Omar_official11) reported
@btsportfootball @btsport This is what major teams in Europe were afraid of, this is why some teams wanted to break away and create the Super league. They were afraid to compete, today Napoli embarrassed Liverpool, & I am sure the founding fathers of the Super league will get the worst during this season
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DomusHolmesPropertyFinder
(@DomusHolmes) reported
@bt_uk Since last weekend: poor TV signal with some channels (ITV or channel 4) with zero signal. Patchy strength, pixelised screen etc....
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Duncan James
(@themaymonn) reported
2 months and still no broadband, or communication from @bt_uk. On calling you I find out it will be another two weeks, really poor service I wasn’t expecting!
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evie
(@evie_brooks) reported
@bt_uk hi can I have some help with an issue please? We have Brit box but don’t use it as it doesn’t work so need to cancel the subscription