Is BT (British Telecom) having an outage in Weybridge, Surrey, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Weybridge, Surrey, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Weybridge, Surrey, England

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Most Reported Problems:

  • Internet (60.89%)
  • Phone (13.61%)
  • Wi-fi (13.37%)
  • E-mail (6.19%)
  • Total Blackout (4.70%)
  • TV (1.24%)

BT (British Telecom) Outage Map Near Weybridge, Surrey, England

BT (British Telecom) in Weybridge, Surrey, England Comments

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BT (British Telecom) Issues Reports Near Weybridge, Surrey, England

Latest outage, problems and issue reports in Weybridge, Surrey, England and nearby locations:
  • mayur1958 ms (@mayur1958) reported from Spelthorne District, England

    @btcare it’s now over 2months since I was promised a free amazon echo dot as part of renewing my broadband contract in Nov 2018. Despite numerous phone calls & asking for a complaint to be loaded I still do not have the dot nor any response to my complaint. Come on bt.

  • mrtimenglish Tim English (@mrtimenglish) reported from Hounslow, England

    @BTCare Hi. It says service seems ok but my super fast broadband is much slower than usual

  • NimoOoL Nimoool (@NimoOoL) reported from Hounslow, England

    @btsport so useless this season, and for that reason I may cancel my @virginmedia TV 😕

  • mazzerooni mazzerooni (@mazzerooni) reported from Brentford, England

    @TonyAdams @btsport You should have got down there and pulled the shirt back on

  • adriancammidge Adrian Cammidge (@adriancammidge) reported from London, England

    Sorry but criticism when due why is it that every time I want to watch @btsport when I am away from home there is always some sort of issue! Always some sort of fault code I need to remember and always an issue. It is just not good ebough @bt_uk

  • timlimbim Tim Cawte (@timlimbim) reported from Maidenhead, England

    Just signed up for @btsport with a @Wowcher code. My word what a tortuous procedure made worse by bulshy Customer Services. Susan in Warrington was not interested in my feedback either. #poorcustomerservice #notimpressed

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Kensington, England

    @btbusinesscare @bt_uk @BTCare WTF can someone from BT call me to deal with this problem, and stop passing the blame one to another!!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from London, England

    Here @BTCare @bt_uk @btbusinesscare doing what they do best! As they cannot solve the problem or answer to the customer (me) they prefer to disappear!!! Great behaviour 👍🏻

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Kingston upon Thames, England

    This should have been done Monday when I reported the problem. No Wednesday end of the day leaving my comknag without phone line and intenerendo for 3 full days! @btbusinesscare what are you planning to do to compensate me for the days lost! Please facts not more excuses!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare I just sent a quick recap, hopefully you can fix the problem and find the way to compensate me for being without phone line and internet for nearly a week!!

  • MrPellizzoni Maurizio Pellizzoni (@MrPellizzoni) reported from Cobham, England

    @btbusinesscare after nearly a week of complaints and me being without phone line or internet @bt_uk just inform me that I need to ask you to help!! Can someone from BT deal with the problem ASAP and stop finding excuses!!

  • EricStoller Eric Stoller (@EricStoller) reported from Kingston upon Thames, England

    @BTCare Hi. I used to be a BT fibre customer but I found even the fastest BT internet speeds to be far too slow when compared to other services.

  • SaiamUK Saiam 🇬🇧 (@SaiamUK) reported from Hillingdon, England

    @BTCare I’ll call customer services in the morning because this is getting ridiculous. Speeds are < 5mbps. This includes wired connections too.

  • SurreyArtSchool Surrey Art School (@SurreyArtSchool) reported from Dorking, England

    @BTCare I have a residential account - you'd have to PAY me to have a business account with you based on the service you provide!

  • mrtimenglish Tim English (@mrtimenglish) reported from Ealing, England

    @BTCare Signal booster problem. Had the email instructions to reconnect. Still doesn’t work

  • adamwhite27 Adam White (@adamwhite27) reported from Guildford, England

    Shocking service from @BTCare, waiting for my line to be put in the ground for well over a week now.. keep getting texts just putting it off!! Not even a phone call....

  • portercraig1 Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare All blue on wireless. Internet not so much the issue as the TV. Paying for HD, near full package and channels constantly glitchy or simply dont work. Terrible #CustomerExperience tied into a horrible contract

  • portercraig1 Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare Happens across all channels every day and night. Router is connected to the box via the plug bridge and even the download speeds are abnormally slow. Please have someone contact me to cancel today.

  • keithyb77 Keith Brennan (@keithyb77) reported from Ealing, England

    @BTCare don’t really give you much for loyalty, been with them for 4 or 5 years I think, moved house last year and had to sign up for 18 months because i was moving, have to cancel my contract again as moving and they are charging me £124, won’t be back again. #thanks #bt @bt

  • Helz1973 Helen Lou Taylor (@Helz1973) reported from Maidenhead, England

    @BTCare If only I could say I am shocked to be writing this (but I am not), the absolute lack of customer service is absolute! The famous last words of your staff member “trust me you won’t regret it.....” - 🙄 good job I took screen shots!!

  • OneTomPerrett Tom Perrett (@OneTomPerrett) reported from West Molesey, England

    Huge credit to @mrjakehumphrey for his professionalism and respect on an awful day given the #Hoddle and #lcfc helicopter crash @btsport

  • Vollverayn Gameness79 (@Vollverayn) reported from Merton, England

    @BTSportBoxing @btsport What a idiot!!!!

  • EvelynBA64 EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • Centre13_larry Larry Alaka (@Centre13_larry) reported from Hammersmith, England

    @hayhotime @btsport I am getting the same issue. Every other channel fine. Get to BTSport1 and apparently its my Internet!!!!!

  • THEORIGINALMB MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • Gazz_18 Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @pw_thunder @DannyJohnJules @BTCare Exactly. They are disgusting. They’ve failed to provide me with a service and now have the cheek to penalise me for no longer wanting to pay for a service they are not providing for me. You couldn’t make this shit up

  • Mini_Wald3 Sarah Walder (@Mini_Wald3) reported from Hillingdon, England

    @BTCare anyone know why my wi-do isn’t working, all of a sudden dropped out and now it’s saying I have the wrong password for my wi-fi confused. #help

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @Jacquistewart8 @BTCare Nope. I’ve successfully canceled my contract and switched back to @SkyUK. Their broadband might be slower but it’s reliable. In all the years I’ve been with them I’ve never had a problem.

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    Bye bye @BTCare your service has been shockingly shit

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    So now @BTCare message me to say my broadband should be working after six days of no service and guess what? It’s not working. This crappy company is like an unwanted gift that keeps giving

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare Waited in for engineer to show up, he was a no show (8-1,) apparently the problem needs to be fixed elsewhere. Is it being fives today please?

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare When he didn’t appear your ‘chat’ service abysmal - they cut you off if they can’t answer the question!

  • 26fletch 26fletch (@26fletch) reported from Richmond, England

    Is it Young Boys vs Old Men tonight then? What a stupid ******* name! Why not call yourselves Bern FC or something less pathetic! #ChampionsLeague #btsport #manutd

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

  • 01Kirsty kirsty (@01Kirsty) reported from Esher, England

    @BTCare @bt_uk Your customer service is outrageous. Really rubbish, ‘chat’ options gets cut off when people don’t know the answer and engineers get cancelled ‘by mistake,’ by you!

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    .@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

  • lorrainemking Lorraine King (@lorrainemking) reported from London, England

    @FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

  • jamie_taulia Jamie Whiteway (@jamie_taulia) reported from Hammersmith, England

    @BTCare Which also includes my BT TV service which relies on the BT Fibre Broadband

  • jamie_taulia Jamie Whiteway (@jamie_taulia) reported from Hammersmith, England

    @BTCare so my BT internet dropped out this morning and told by BT online support (through a very slow chat function) there is a fault in line outside property and will take up to 4 days for engineers to visit. Do you truly think this is quality customer service? #timetoswitch

  • Rachel_Moses_ (((RachelMoses))) (@Rachel_Moses_) reported from London, England

    @BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

  • tumblerow Simon Edwards (@tumblerow) reported from Brentford, England

    @btsportcricket @jimmy9 @btsport @englandcricket @ECB_cricket @TheBarmyArmy @MichaelVaughan Honest,hardworking & true.. We don’t realize how lucky we are/were to support them.

  • ThatNerdWill Will Harrison (@ThatNerdWill) reported from London, England

    Well done again @BTCare - another fine example of customer service excellence. Web chat unable to help gave me a phone number to call where I’ve been calling with no answer for 15+ minutes so far. Paying for 50mb broadband, receiving 2.6mb at best.

  • CouncellRach Rach (@CouncellRach) reported from Hounslow, England

    @BTCare can you advise when the broadband problems in Acton are expected to resolved. There seems to be conflicting information.

  • Ankit1910 Ankit Saxena (@Ankit1910) reported from London, England

    @BTCare Have done that. I’m extremely frustrated and disappointed with the service I’m getting. Please do send the required information ASAP

  • GenerallyMac GenerallyMac (@GenerallyMac) reported from Gomshall, England

    Good to see @BTCare are consistently sub par when it comes to providing a consistent service. #btwholesalefraid #btfail #rain

  • nearle Nick Earle (@nearle) reported from Virginia Water, England

    @btbusinesscare. Death in family and funeral to arrange. BT biz broadband down for 3 days now and being told that it will be another week before they can fix it. 6 calls to helpline,3 promises of callbacks, zero calls received. Not cool #btbusinesscare.

  • stanjim Katie Laney (@stanjim) reported from Brentford, England

    @BTCare Still dropping in and out and very slow

  • kevinmitchell50 kevin mitchell (@kevinmitchell50) reported from London, England

    @TheBoxingWriter @btsport Not a lot in it, I grant you, David. Fury out-thought Wlad, AJ outfought him - and showed extraordinary heart and nous. Intriguing mix of fights. But Tyson hasn’t had a proper row in nearly three years. Saturday was a spar. Panieta crude, slow, unambitious. Fury fit and fast.

  • _littlewanders Dannii (@_littlewanders) reported from London, England

    Anyone else seen the @EE @btsport Delia Smith ad? Anyone else take real issue that she’s kicking around with raw poultry then touching up her laptop?! Come on Del, you have better hygene than that surely? #freerangefootball

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • AmateurGamer18 AmateurGamer (@AmateurGamer18) reported

    When youre trying to cancel broadband with @bt_uk @BTCare & they hang up on you when you dont want to stay with them. Tried ringing and live chat twice. Got 'disconnected'

  • 2011boyspgjcsc Gordon stuart (@2011boyspgjcsc) reported

    @KThomsonAcademy @btsport Don’t take any crap off Sutton if he’s on 😂😉👍🏻

  • daicaprice David Evans (@daicaprice) reported

    Been without internet since 6am Monday morning thanks to @bt_uk did a new deal but they forgot to get possession of our line it seems, talk about @BTCare if this is the way they treat shareholders, GOD HELP anyone else.

  • SaraFlay Contemplations of a CEO (@SaraFlay) reported

    Amazing to see @BTCare being so proactive rather than reactive. We didn’t even know we’d had a problem with our line but broadband speeds have been affected so an engineer coming tomorrow free of charge! I love forward thinking customer service

  • craig_m0808 CraigM0808 (@craig_m0808) reported from Larkhall, Scotland

    @KThomsonAcademy @btsport Can you 2 foot that idiot Sutton if he starts slevering nonsense again 2nite

  • ScottyRFC Scotty (@ScottyRFC) reported

    @KThomsonAcademy @btsport Was there that day you had that terrible injury. Playing great as well. Captain material

  • SentertainmentR RSentertainment (@SentertainmentR) reported

    No English football on @SkySports this weekend. What a waste of money Sky is now. Can’t keep up with @btsport - going to cancel and get BT #skysports #wasteofmoney

  • JasonBCorson Jason Corson (@JasonBCorson) reported

    @Sky8717 @TheReal_blue166 @magsmanston @TuneInSupport @tunein @Cloudflare @BTCare @CloudflareHelp I still am, unfortunately. I also put in a ticket and they closed it because I'm not a Cloudflare customer. Well this situation certainly will not be convincing me to ever be one!

  • Edinlass Edinlass (@Edinlass) reported

    @BTCare internet problems and phone at EH14 5NX now Lost connections

  • AndrewButlerNet Andrew Butler (@AndrewButlerNet) reported

    @btbusinesscare "Hi Andrew, my colleague Vishal has this on board for you and will be back in touch tomorrow with an update. I'm so sorry for any problems and upset this has caused. Thanks for your patience." Vishal didn't call to confirm the promised actions had happened.