BT (British Telecom)

BT (British Telecom) Outage Report in Acton, Greater London, England

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The latest reports from users having issues in Acton come from postal codes W14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Acton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Acton, Greater London, England 04/25/2024 18:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Acton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Islington, Hackney, Brentford, Southwark, Camden Town, Leyton, Croydon, Mitcham, Hornsey, Wembley, Bushey, Bermondsey and Isleworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomTower Hamlets Internet
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomBrentford Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveRic74113025 ThfcRich (@DaveRic74113025) reported

    @bt_uk Hello, is there any reason why our internet has been down to 24mbps for a few days now. Iv checked everything and all is good. It’s always pretty bad compared to everywhere else but this is very poor. I live in Hare Street SG9 0dx

  • JabCrossUpper Sean (@JabCrossUpper) reported

    @HaZaa365 @btsport Mate, did you ever resolve this? Having the same issue

  • stefan_avanzato Stefan Avanzato (@stefan_avanzato) reported

    @bt_uk Has to be the worst internet provider ever, got BT at my shop constantly have problems and have nothing good to say about them. They send an engineer out to look and blame the problem on you. The slam you with a hefty bill to pay for it What a joke

  • hannahpluthero Hannah Pluthero 💙 (@hannahpluthero) reported

    @bt_uk our internet has been very up and down this week - is there an outage in south London??

  • BlakeAntcliff Blake Antcliff (@BlakeAntcliff) reported

    @bt_uk You charge £10 p/month iver a 24month contract and absolute worst case scenario you supply £150 of mesh WiFi units, (which is based on you RRP price not Cost Price) Seriously anyone considering it buy the mesh WiFi units outright and save a fortune #RipOff

  • campbellmannn c (@campbellmannn) reported

    @bt_uk No as the problem is WiFi speed for boys gaming is terrible and wired Ethernet through mini connectors is not much better

  • Alicecclarkeho1 clarkey05 (@Alicecclarkeho1) reported

    @bt_uk My bt braodband is terrible. Drops out all the time which drives the kids crazy. I have been with bt for years so I am so disappointed that I now need to look elsewhere for a reliable connection.

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    @bt_uk I’ve been with BT in various forms & your WiFi was terrible

  • JohnnyP303 Johnny P (@JohnnyP303) reported

    @bt_uk Can't get my emails. Is there an issue?

  • RyanDav93048874 Ryan Davies (@RyanDav93048874) reported

    @bt_uk is there a current issue with emails....? Karl's asking me to sign in for verification even after I change password... Help please