BT (British Telecom) Outage Report in Acton, Greater London, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
The latest reports from users having issues in Acton come from postal codes W3.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Acton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Acton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hounslow, London, Bermondsey, Southwark, Ealing, Paddington, Streatham, Croydon, Hackney, Enfield Town, Islington, Holborn, Feltham, Wembley and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| Bermondsey |
Internet | |
| Southwark |
Internet | |
| Ealing |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Graham Le Fevre
(@MaverickLegacy) reported
from
Brentford, England
@bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.
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Sheila Hooper
(@sheilahooper) reported
from
Lambeth, England
@bt_uk please update on email outage
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Radio Facilities
(@RadioFacilities) reported
from
Hounslow, England
@btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk Still not response on my complaint which I was promised would be looked at today. Not surprised at all. No wonder so many people have issues with your service
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
@bt_uk No, apparently your supervisors don’t work on weekends so I have to wait to Monday. This is the 2nd time I’ve had to contact you about this issue as well.
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Vik Seth
(@vik_seth21) reported
from
Hillingdon, England
Shocking from @bt_uk to hike their sports pack prices whilst 3 months into an 18 month contract. Their customer service is shocking as well. People refusing to speak to me about the issue and others transferring me mid sentence #wouldnotrecommend #poorshow #customerservicefail
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Red Roger LFC #JFT97 Legacy fan and proud!
(@rogerpsan) reported
@SeniorsDarts awful production from both @btsport and @BBCSport Poor sound quality, poor picture quality...very underwhelming
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Aston Villa ⚽️
(@AVFCShaw96) reported
@AndyGait @btsport You have friends don’t you; Did you fail on English so you have to practise on here?
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aaron
(@aaronmjenks) reported
It’s disgusting how @bt_uk and @OpenreachHelp treat people I’ve waited over 3 months to have a line fitted to my house took the day off work today to have it fitted and they don’t turn up and don’t even tell you there not coming.
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Leftysteffty
(@Leftysteffty) reported
@bt_uk I do and thats what I mean there are hundreds of them. So if your system can pick them up as spam from my settings why can't to pick them up coming into your network in the first place?
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Nick Buckley
(@nickjby) reported
@bt_uk Hi Catherine, no that didn’t help. The lists of countries were you can’t make calls or use data don’t include Portugal but they should. I’m here & there is no service at all. I’m using the hotel WiFi to communicate. The minute I go outside the phone is effectively dead.
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eleanor binns
(@franbinns) reported
@bt_uk Have the engineers been working on this outage, since the 16th January? When was the complexity discovered?..it’s not good enough. My patience is wearing thin.
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Erica Dean
(@lunchtimelady) reported
@bt_uk are you having mail problems…mine won’t load?
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Emily Orme
(@ormeemily) reported
@bt_uk I am moving house and wish to take take my fibre connection with me. I know fibre is available but BT staff keep saying computer says no. My new address is known as 3 separate addresses. This is the problem. No-one will look into why this is, 5 phone calls and getting no-where.😡
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eleanor binns
(@franbinns) reported
Still no broadband or phone line, 20 days so far. Told 31st January, then 4th feb..now a further 6 days!..Come on @bt_uk let’s have some honesty. This is getting beyond a joke now. One of the biggest suppliers and unable to fix it..😡