BT (British Telecom)

BT (British Telecom) Outage Report in Acton, Greater London, England

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The latest reports from users having issues in Acton come from postal codes W3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Acton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Acton, Greater London, England 01/22/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Acton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Harringay, Hackney, Enfield Town, London, Ealing, Tower Hamlets, Croydon, Bushey, Islington, Fulham, Weybridge, Mitcham, Lewisham, City of Westminster and Epsom.

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City Problem Type Report Time
United KingdomHarringay Wi-fi
United KingdomHackney Internet
United KingdomEnfield Town Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • AnneDeAth Anne De'Ath (@AnneDeAth) reported from Harrow Weald, England

    @bt_uk Sorry, doesn't work. Text fails to send.

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • Michell32388272 Shelly (@Michell32388272) reported from Tottenham, England

    @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • OhbPark ParkParadeTrappyOHB (@OhbPark) reported from Brentford, England

    Could some one look at this **** my team 😢@ManUtd @btsport

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NiceEtoile Diane Messias (@NiceEtoile) reported

    @David_Crayford @bt_uk ****! Completely forgot! 🙄

  • DOTR_YT DOTR (@DOTR_YT) reported

    @bt_uk is ****!

  • jamclarkey James (@jamclarkey) reported

    @jkdarchy @bt_uk Yes broadband only means you move to just having broadband and no voice service at all. You won't even get digital voice with broadband only.

  • jkdarchy Janie (@jkdarchy) reported

    @jamclarkey @bt_uk Thanks but I never ordered or agreed such a change hence it so shocking

  • MartinJKeatings Martin J Keatings (@MartinJKeatings) reported

    Just got a letter from @bt_uk telling me that prices to go up 9.3%, which wouldn't be so bad if it weren't the fact that we're already paying more for everyone else to get upgraded first (living in a village). Now obviously I know that more rural areas are worse off, and...

  • frogboyflips Andrew Murray (@frogboyflips) reported

    @bt_uk Thanks - The fault tracker has shown the fault as being in the 'Fault Fixed' state since the 12th - I fear this is what's causing BT to automatically cancel appointments (to avoid wasting engineers time).

  • authorphile Phil (@authorphile) reported

    @NiceEtoile @bt_uk £60 a month? What services do you get for that from BT? Obviously good customer care isn’t included.

  • jamclarkey James (@jamclarkey) reported

    @jkdarchy @bt_uk Ok so they've now enabled a phone service on the account? Just that rather than using the traditional PSTN network like you had a while back it's now a phone service delivered over the internet? In that case back to my original statement about plugging into back of smart hub 2

  • GraemeMills65 Graeme Mills (@GraemeMills65) reported

    @bt_uk Why has broadband charges in increased by 33%. Would be a customer for 30 years in May but not happy and am looking to move😡

  • Dety0 Dety (@Dety0) reported

    @bt_uk i know one of your customers live in a no man land, with 50Mbit download and 20Mbit upload ((BT smart hub 2)) , i wondered if he dm'ed you or called customer support, would it be possible to locate the nearest fiber node?, he could be lucky its near the road or something?