BT (British Telecom) outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Southwark, City of Westminster, Newham, Poplar, and Westminster Abbey.

City	Problem Type	Report Time
City of London	Internet	18 hours ago
Southwark	Wi-fi	2 days ago
City of Westminster	E-mail	2 days ago
City of London	Wi-fi	2 days ago
Newham	Internet	3 days ago
Southwark	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  S.A (@ShadaBhaiShahed) reported 34 seconds ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  Rahel Bailie (@rahelab) reported 12 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Johan Larsson (@jlarsson89) reported 13 minutes ago from Eltham, England

  @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

• 
  Tafazzul Miah (@BabumiahMiah) reported 16 minutes ago from Poplar, England

  @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

• 
  Luce (@L_Alborough_) reported 18 minutes ago from Lambeth, England

  @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

• 
  John Mitchell (@prof_j_mitchell) reported 19 minutes ago from Bromley, England

  day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

• 
  Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported 21 minutes ago from Bromley, England

  @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

• 
  Lloyd Cook (@mrlloydcook) reported 21 minutes ago from Lambeth, England

  @bt_uk my internet has just gone down in SW4, my hub has the orange light

• 
  Jon Edwards (@Jon_Edwards_) reported 21 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  Bill Banks (@bill_banksy) reported 23 minutes ago from Bromley, England

  @btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.

• 
  Mark O'Callaghan (@EventOCallaghan) reported 24 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Sir Byron (@TheMadness97) reported 28 minutes ago from Camberwell, England

  @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 34 minutes ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  James Martin Charlton (@jmc_fire) reported 35 minutes ago from Stratford, England

  .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

• 
  Andrew Mackenzie (@awmackenzie) reported 41 minutes ago from Bromley, England

  So @virginmedia in error cut off our internet because another house nearby cancelled. And now they’ve made an error in the re-connection which means they have no idea when our internet will be fixed. Never thought I’d long for the days of good old @bt_uk.

• 
  John Mitchell (@prof_j_mitchell) reported 43 minutes ago from Bromley, England

  20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

• 
  Andy Gaffey (@andy_gaffey) reported 48 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Dhammadinna (@Dhammadinna) reported 52 minutes ago from Poplar, England

  @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

• 
  Barry (@uksov) reported 53 minutes ago from Eltham, England

  @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

• 
  Danielle Altink (@danialtink) reported 55 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  J (@JLingy69) reported 40 seconds ago

  @bt_uk do you guys bother solving issues or just ignore customers???

• 
  Sian (@SianElin_PT73) reported 3 minutes ago

  @bt_uk Did you read my message correctly? I do not have signal to call!

• 
  Paul stagg (@Staggly) reported 6 minutes ago

  @bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here

• 
  Gavin Cook (@gjc_cook) reported 6 minutes ago

  @bt_uk you’ve sent me a returns label to an email address I don’t have access too. I cba to ring so can we sort it on here please. Also, I’m sure I paid for the equipment when I started the service so why do I have to send it back now?

• 
  Andrhu (@ALivMusico) reported 7 minutes ago

  Apparently @bt_uk according to your customer service rep I can’t log in because I have an outstanding bill. Yet your text messages tell me to log in? It’s complete bull. Your customer service haven’t a clue

• 
  Ian Robson (@GFX2001) reported 7 minutes ago

  @bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).

• 
  Kenta (@nemurikyosirou) reported 7 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  EdEFC74 (@EdEFC74) reported 8 minutes ago

  @bt_uk The app no longer works but you still link to it on the 'My BT' account pages, which have just been updated. This is a known issue with the 'BT WIFI' app which I have discussed 3 times in the last year with your advisors. They do not know why it doesn't work just that it doesn't.

• 
  Dan Reardon (@DanReardon76) reported 11 minutes ago

  Dear @bt_uk we moved to an address you don't supply to in Jan. You said cancellation would be automatic but are still chasing me for payment. Your CS team are simply unable to comprehend and my complaint was closed without investigation. Come on eh?

• 
  bazzer (@thematrixzion) reported 13 minutes ago

  The @bt_uk app is a load of crap it updates you can’t use it even to turn my kids Wi-Fi back on