BT (British Telecom) Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, Wandsworth, City of Westminster, Wembley, Paddington, Islington, Ilford, Southwark, Poplar, Sutton, Hampstead, Tower Hamlets and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
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ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
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ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
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Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kali 🎄
(@Kalkohh) reported
@Plusnet is the worst broadband experience I’ve had.. With @bt_uk I had good ping, good download speed, no issues with packet loss, latency variation, nothing, With plus net I suffer. 3mb download is soooo good…
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Joanne Bailey
(@JoanneBailey02) reported
@bt_uk we have signed up for super fast WiFi! The engineer has come out today fitted all the cables then realised we haven’t got the hub and said it’s ok you’ll have you’re old WiFi. FF 2 hrs guess what “ NO WIFI “ No engineers available over weekend disgusting service !!!!!!!!!!
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John Woodman
(@jwripple) reported
@TiggerTherese @bthelp @bt_uk How slow? Mine are pretty well instantaneous.
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stinky
(@COYSChar) reported
@bt_uk I will literally cancel my contract by the end of the night and switch providers if I haven't been got back to about why my internet speeds in which ONLY I USE are so shocking.
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Sharon Gaskill (SG1)
(@Tinkerbellsg1) reported
@bt_uk got home from office and BT WiFi not working@ seriously I've tried multiple restarts, plug in and out. Nothing. #coneonbtukwtf
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Gemma Dew
(@zilmeg) reported
@bt_uk BT engineer was up the telephone pole in our street an hour ago and our wifi has been down since. Do us a favour and send him back please so he can fix whatever he’s broken, trying to WFH here 😞
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c_c
(@c___c____86) reported
@bt_uk terrible service leaving a blind and extremely vulnerable individual with no way of communication
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Prawn_Hubb
(@Cagetwiglet) reported
@bt_uk how can I find out when my area is due for a upgrade? At the moment we are still using string and cups 👀 any help would be grateful
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Adam Arnold
(@Adam_Arnold88) reported
@bt_uk When you wait 7 months for your internet to be connected, then receive a txt saying we have cancelled your order but still charge for the service not connected and then fail to get a scheduled call back………. Anyone care to help sort this mess out?
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Janet Hooper
(@JanetV_Hooper) reported
@bt_uk 4 weeks since my elderly mum had broadband put in, worst decision ever! 2 weeks without a landline and still not sorted, is this a record? Please give me your CEO's contact details for a major complaint.