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BT (British Telecom)

BT (British Telecom) outages and service status in Lewisham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Lewisham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 9, 8:24 PM GMT+1.
  • 47% Internet (47%)
  • 22% Wi-fi (22%)
  • 18% E-mail (18%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Southwark, City of Westminster, Newham, Beckenham, and Poplar.

CityProblem TypeReport Time
City of London Wi-fi 20 hours ago
Southwark Internet 1 day ago
City of Westminster Internet 2 days ago
Newham E-mail 2 days ago
City of Westminster Phone 3 days ago
City of Westminster Total Blackout 3 days ago

Nearby cities with recent reports

City of London

5 recent signals

20 hours ago
City of Westminster

4 recent signals

2 days ago
Southwark

3 recent signals

1 day ago
Newham

1 recent signals

2 days ago
Beckenham

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • Janietip
    Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • JaneBLyons
    Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • danfellows
    Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • pkllwy
    Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • uksov
    Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • tweetsfromben
    Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @fleaMicheal @CollegeGameDay @espnplayer @ESPNUK @btsport I think Michigan are going to have big problems against Ohio State

  • NEMUSA1
    Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • KaraWillow
    Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • stevetom110
    Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • Henrysaidit24
    ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • bobmontefusco
    Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • jlarsson89
    Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • agustin
    Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • 1stclasslounge
    FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • fackjossey
    Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • glebefootball
    Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • AntoineDingDong
    Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • eastwap
    Amanda Eastwood (@eastwap) reported

    @bt_uk I will never call BT again, it’s not worth the stress it causes. Very uneducated customer services. Have consistently been told incorrect information and no communication back. The apparent ‘complaints’ investigator I spoke to yesterday hadn’t even investigated my complaint.

  • Giseldi1
    GM (@Giseldi1) reported

    @bt_uk how you guys accumulate the most retarded customer service agents in the world is genuinely impressive

  • Farmerwalsh
    Ed Walsh (@Farmerwalsh) reported

    Contact up for renewal in September. It will not be @bt_uk Poor workmanship and poor service

  • TimAshcroft
    Tim Ashcroft (@TimAshcroft) reported

    @bt_uk Hi. How do I cancel my TNT sports addon? Can't find the option anywhere. Please don't tell me I have to phone...

  • me_not_animal
    🐧 Me Might be Animal! 🐧 (@me_not_animal) reported

    Well the @bt_uk saga continues! Emailed the ELC team on Friday about the issues, someone called first thing this morning and had escalated things with @WeAreOpenreach to have an engineer out this afternoon…. And surprise surprise, OpenReach failed to turn up again (3rd failure)

  • SANDIEFLORIST
    THE FLORAL BOUTIQUE LTD (@SANDIEFLORIST) reported

    @btbusinesscare terrible connection again today. Slow download all morning. I didn't want to listen to the radio anyway! 😡

  • samharcourt
    Sam Harcourt (@samharcourt) reported

    @EEBroadbandUK @Ofcom @bt_uk Cheers for the horrific broadband you supply to my parent’s home. Every time I come back here & try to watch a football match or the Formula 1 it fails. They keep getting engineers out but u never fix it, yet you keep charging them a fortune tune?

  • jannycat
    Janette King (@jannycat) reported

    @bt_uk Is there a widespread issue with BT email access today? Unable to login and I need to access my emails.

  • markie_sumark
    Markie_mark (@markie_sumark) reported

    Terrible experience again from BT Business. Without Landline now for 5 days and counting. Can’t receive calls from customers or make calls. Why is it so difficult? @btbusinesscare @BTBusiness

  • e4290936
    jack250213 (@e4290936) reported

    @bt_uk BT took it upon itself to close the official complaint. (My comment)