BT (British Telecom) Outage Report in Lewisham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Croydon, City of Westminster, Hackney, Fulham, Islington, Paddington, Southwark, Camden Town, Sevenoaks, Hampstead, Romford, City of London and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Tower Hamlets |
||
| London |
Internet | |
| Croydon |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Walters
(@MarkWalters_) reported
Credit where it's due..at 3.30pm @bt_uk said the broadband outage was recorded & would be fixed by 9pm....8.54pm it's fixed 👍
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Lisa Lou
(@LisaWalton242) reported
@bt_uk Help please box not working
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claire ♉︎
(@claire_marie96) reported
@bt_uk really poor service, internet has been down a week at my parents house, kept saying an engineer was being sent out but no one showing up, missed doing a family christmas eve tradition today because we were waiting for a no show engineer.
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darren
(@hairybeanbag81) reported
@therealdele @bt_uk Lucky if they get it sorted or just randomly cancel your order like they did with mine . Still waiting a for a reply to my DM to the Twitter team 😮💨
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Chris B
(@burno67) reported
from
Denny, Scotland
@btsport Morning, I have an active account with yourselves but cannot log in to your app as it says I do not have an active account Advice on how to fix this would be good, trying to view Celtic's European Nights thing
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Andrea Newman
(@newman_andrea) reported
@bt_uk We’ve been unable to access anything on Sky this evening which we’re told is a broadband issue- will it be resolved by Christmas Eve?
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Bob P
(@Sandanista) reported
@BTCare #Fareham Continual problems with internet & Tv over internet, websites cant be reached, Devices saying not connected to Internet... slow & buffering. Started Wednesday. Connecting to websites so slow devices reporting internet connection gone (Alexa/NowBox/Android/laptop)
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greatgooglymoo
(@greatgooglymoo) reported
What is going on @bt_uk? No phone line or wifi for 4 weeks. Not being able to see some family at Christmas due to Covid is one thing, but no signal means we can’t even call or FaceTime my brother or Mum in Australia on Christmas Day. @timfarron is there anything we can do?!
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Helen Grant
(@helga140465) reported
@bt_uk Hi we’ve tried to reconnect the routers but it’s saying there’s a problem with the broadband and it’s now saying we’re not signed up for certain things when we’ve been using them until recently and we were sure it was all part of the package…it’s all been a shambles
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Bob P
(@Sandanista) reported
@BTCare #Fareham Stopping and restarting the hub sometimes works and sometimes it works for a minute then gone. Sometimes getting nameserver errors reported trying to use internet... checking logs etc shows devices being dissociated randomly. Whats going on?