BT (British Telecom) Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hackney, Caterham, Croydon, Orpington, Wandsworth, Bromley, Romford, Islington, Dartford, Camden Town, Newham, Paddington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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The General
(@kaejlaab) reported
from
Islington, England
@BlackScarfMarc No issues with the fans or players celebrating if I’m honest but the @btsport people is a joke.
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Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
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Tom Grundy
(@ThomasGrundy3) reported
from
Walthamstow, England
@bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?
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Lanny
(@_LannyWalker) reported
from
London, England
Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk
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CpfcRyan
(@Rpriv77) reported
from
Hackney, England
@OleleSalvador @btsport @CBSSports Down bad
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!
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steve platt
(@plattste) reported
from
Ilford, England
@BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.
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AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
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Danny James
(@1DJHatch) reported
from
Stratford, England
@England @bt_uk @_DeclanRice Y ain't it motm an wtf is that in his hands
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Jane Tippett
(@Janietip) reported
from
Camberwell, England
@bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???
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Kelly🐧🤘🌻🌱🏴 🇬🇧
(@purplepenguin81) reported
from
Romford, England
Why is it that sports channels advertise motor sports by showing the crashes but don't advertise football by showing the broken legs? @SkySports @btsport #F1
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?
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Lanny
(@_LannyWalker) reported
from
London, England
@bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February
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Joe Boyd
(@realJoeBoyd) reported
from
Islington, England
@btsport I wonder what the fix is?
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Heather Jenkinson
(@heatherdesign) reported
from
Islington, England
@bt_uk hello—is BT Wifi down in the EC1 area?
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darren tedeschi 🇦🇺 🇮🇹 🇺🇦
(@darrentedeschi) reported
from
Islington, England
Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!
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Sabīne
(@SabineDreibe) reported
from
Paddington, England
@bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@howiejk @bt_uk Most still blame COVID, which I think after two years is a poor excuse.
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Scofield
(@AbzManfredo) reported
from
Kensington, England
@bt_uk my internet is down need help asap
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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natalie robinson
(@vocal_owl) reported
@bt_uk yet more problems with my broadband being unstable. Funny how I'm coming to the end of my contract and it starts to play up as if to make me get a better and more expensive hub...
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Andy Bramley
(@OO09ARB) reported
@bt_uk So, yet another day with no internet from @bt_uk, now heading into day 9. What exactly are you doing to try and fix the problem, BT? Nothing, it would seem, and still no communication from anyone either. But Catherine apparently did do her job yesterday and sent an e mail!
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George Cronin (they/them)
(@TheBioLibrarian) reported
@tinamreynolds @bt_uk Ayup. It's really stupid.
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James Pilcher
(@JamesPilcher2) reported
@bt_uk we have a purple flashing light on our smart hub 2 but the troubleshooting suggestions online don't fix the problem. Can you help please? Have also sent a DM
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Chris B
(@Opposable1) reported
@bt_uk Janet what happened between us? You were meant to fix our internet 😭🤡
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Tina Reynolds
(@tinamreynolds) reported
Had a well timed power cut that even brought down the mobile networks as a reminder of why it is a bad idea to get rid of your ability to make phone calls without electricity. If this happens again later in the week, we won't be able to even make a phone call @bt_uk
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Tina Reynolds
(@tinamreynolds) reported
@jamclarkey @TheBioLibrarian @bt_uk We live in a flat, so I assume solar won't do us much good. The system isn't going away until 2025 - perhaps they can spend until then thinking up a solution
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suman kandola
(@Kandolaks) reported
@bt_uk never have I ever dealt with such a diabolical company in all my life I have had no landline since the 1st march and they still don’t know what’s happening disgusted ain’t even the word
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Alicia
(@gothicfrog69) reported
@bt_uk @OpenreachHelp We haven't had phone or WiFi since storm Eunice 5 weeks ago, which has affected 20+ people in the area. We also have very poor signal from all service providers here, so the EE signal booster you gave us doesn't work in our houses. 1/3
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Mike Chiocci 🏴🇮🇹💛💙 ❤🤍
(@ChiocciMike) reported
@bt_uk Only get a paltry 22mbps (intermittent) home broadband with no plans for @BT_Openreach to upgrade infrastructure. I get approx 70mbps on my @EE mobile, time for you to offer mobile Internet if the fixed-line is slow and unreliable, especially as BT/EE is the same company.