BT (British Telecom) Outage Report in Lewisham, Greater London, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, City of London, Romford, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, Hampstead, and Newham.

City	Problem Type	Report Time
Croydon	Internet	3 hours ago
London	Internet	5 hours ago
City of London	Total Blackout	16 hours ago
Romford	Total Blackout	19 hours ago
London	Internet	20 hours ago
City of London	Internet	20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  S.A (@ShadaBhaiShahed) reported 2 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  Bridgette Parlma (@Bparlma) reported 7 minutes ago from Hammersmith, England

  Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

• 
  Andy Gaffey (@andy_gaffey) reported 7 minutes ago from Lambeth, England

  @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

• 
  Mark O'Callaghan (@EventOCallaghan) reported 10 minutes ago from Camberwell, England

  @bt_uk live chat customer service Where and how

• 
  Rob Holley (@robholley) reported 19 minutes ago from Camberwell, England

  @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

• 
  Mr Martin Calder (@Mr_MartinCalder) reported 22 minutes ago from Walthamstow, England

  @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

• 
  Jess Brittain-George (@jbrittaingeorge) reported 30 minutes ago from Hackney, England

  Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

• 
  Jess Brittain-George (@jbrittaingeorge) reported 33 minutes ago from Hackney, England

  Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

• 
  Sean Kerrigan (@seankerrigan) reported 36 minutes ago from Ilford, England

  @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

• 
  jim lee (@jimbo888) reported 37 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

• 
  jim lee (@jimbo888) reported 39 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  Lynn MT (@Team_M_T) reported 42 minutes ago from Tottenham, England

  @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

• 
  JPaulG 🐼 😷 (@JPaulG) reported 46 minutes ago from Wandsworth, England

  @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

• 
  James (@jimflit) reported 52 minutes ago from Wandsworth, England

  @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

• 
  James Morris (@JamesMorris77) reported 55 minutes ago from Hammersmith, England

  @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

• 
  Toby (@7Ten) reported 56 minutes ago from Ilford, England

  @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

• 
  Maddy Goes Mad (@Maddygoesmad) reported 58 minutes ago from Poplar, England

  @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

• 
  Bill / 葛威 (@BillGlover) reported 58 minutes ago from Camden Town, England

  @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

• 
  Gary Jones (@garageowns) reported 60 minutes ago from Hackney, England

  @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

• 
  Jenny Collins (@radioheadjen) reported 60 minutes ago from Tottenham, England

  @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bureau Eight (@BureauEight) reported 9 minutes ago

  @bt_uk I’m just about to change to Airband because my service is crap…live in a small cottage and no longer have service I’m upstairs…keep running out of data on my phone because the broadband chucks me off

• 
  vfx.zeal (@VfxZeal) reported 9 minutes ago

  @bt_uk i have had the same issue in August with my router flashing purple. And now again, 4th October, again even with the replacement router it has started to flash purple again? What is this? I’ve contacted the technical support team, they said an engineer was meant to get it

• 
  stuart webb (@stuwebb72) reported 14 minutes ago

  @btbusinesscare Ironically, that’s what I asked for several times, including speaking to a supervisor but was told he had to buy himself…. I’ll help him again to raise a complaint this time

• 
  Craig Allen. (@craigallen_25) reported 15 minutes ago

  @bt_uk Finally received a call, failed to fix fault and told it was the router so sent new router. This didn’t work so contacted BT again and as I said it was not the router. So an engineer has to come but first avail appt not until 15th! Not good.

• 
  Lisa (@L1sa130466) reported 15 minutes ago

  @bt_uk our BT Box is not working according to Freeview from your trouble shoot section. Our broadband quality is poor also. Been like this for 4 weeks. I can't get through on phone. Can I cancel my contract with you

• 
  Tracey B (@Quizzie) reported 20 minutes ago

  @prbreez @MLB The UK ESPN website is not showing MLB. I paid for the year on MLBtv and it stated postseason was included up until a day or so ago. Previous years I could watch postseason even with MLB's deal with BTSport who shows baseball in the UK. They didn't blackout the main season.

• 
  Spenk (@Penkhurst) reported 24 minutes ago

  @bt_uk My service in Bognar Regis has gone down within the last 40 minutes. Fix this please.

• 
  Dale Aitkenhead (@DaleAitkenhead) reported 24 minutes ago

  @bt_uk They rang (Aiden) they can’t fix the fault and advise I have to have a new number !! I’ve had the same number for 11 years & all my service providers have it as well as parents. It’s ludicrous tbh …. So much updating to do and we’re bound to forget someone.

• 
  LEEF_96 (@Leef96) reported 35 minutes ago

  @bt_uk fix your **** internet

• 
  Matchoowly (@matchoowly) reported 38 minutes ago

  @bt_uk Frustrating? It's been off for over a week guys. Then to get a message saying its fixed, when it's not, is poor expectation setting. Not your fault. Its the tools your company provides to its staff and how it treats them. Affects customers like this. It's really bad 😬