BT (British Telecom) outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, City of London, City of Westminster, Poplar, Thornton Heath, Newham, and Beckenham.

City	Problem Type	Report Time
Southwark	Internet	1 day ago
City of London	Wi-fi	1 day ago
Southwark	Internet	2 days ago
Southwark	Internet	2 days ago
Southwark	Internet	2 days ago
City of Westminster	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  The Star PA (@TheStarPA) reported 31 seconds ago from Poplar, England

  @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

• 
  Joe Tyrrell (@JTyrrell_) reported 5 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  James Mariner (@MarinerIndy) reported 6 minutes ago from Camberwell, England

  Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

• 
  S.A (@ShadaBhaiShahed) reported 8 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  Danielle Altink (@danialtink) reported 11 minutes ago from Camberwell, England

  @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

• 
  Loft4Words (@Loft4W) reported 12 minutes ago from Camberwell, England

  @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

• 
  Johan Larsson (@jlarsson89) reported 16 minutes ago from Eltham, England

  @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

• 
  Rahel Bailie (@rahelab) reported 17 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Cat Fitzmaurice (@cat_la) reported 18 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Rahel Bailie (@rahelab) reported 20 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  Steve (@stevetom110) reported 21 minutes ago from Eltham, England

  @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

• 
  Jon Edwards (@Jon_Edwards_) reported 22 minutes ago from Bromley, England

  Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

• 
  Johan Larsson (@jlarsson89) reported 26 minutes ago from Eltham, England

  @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

• 
  James Martin Charlton (@jmc_fire) reported 39 minutes ago from Stratford, England

  .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

• 
  Richard Easton (@dickster0103) reported 46 minutes ago from Camberwell, England

  @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

• 
  ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported 47 minutes ago from Poplar, England

  @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 48 minutes ago from Bromley, England

  I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

• 
  Aaron (@HouseArrestFM) reported 48 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Ryan Heatly (@RyanHeatly) reported 56 minutes ago from City of London, England

  @lee4ord @btsport @SkySports Not a bad shout

• 
  LPESSN (@LPESSN) reported 56 minutes ago from Camberwell, England

  @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan Reeve (@AlanReeve2) reported 2 minutes ago

  @bt_uk I've tried calling and it doesn't connected and hangs up after a second. I am using a USA e SIM right now, could that be the price problem?

• 
  Ian Branch (@branchy_boy) reported 2 minutes ago

  @BTGroup @bt_uk @BTCare Good morning, I have been trying to login to my account the last few days with the correct login information and 2FA but stuck in a continuous loop of entering the info and then telling my my session has timed out pls help! I have tried pw reset too

• 
  pauline hodges (@paulineh57) reported 2 minutes ago

  @bt_uk @KevinF1311 This is why I left BT after decades of being a customer. You abused my loyalty.

• 
  Tom Tolkien (@tomtolkien) reported 3 minutes ago

  @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

• 
  Vijay Nathwani (@vijaynathwani) reported 6 minutes ago

  @bt_uk you cut customer services , phones Broadband and no one can advise after 4 days what services will be reinstated. After 30+ years of loyalty your staff advise us to leave as they cannot be bothered to take the pressure and answer questions on shocking service @bt_uk .

• 
  Mert (@mertisbrilliant) reported 20 minutes ago

  @bt_uk Around 9am this morning my fttp connection went down (amber light on the hub) and has not yet come back up. I'm based in Aberdeen. Is this a known issue and do you have an ETA for restoration of service?

• 
  MartinⓂ VOTE FOR CHANGE (@smeemartin) reported 21 minutes ago

  I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

• 
  Christopher Rowe (@KernowChris) reported 25 minutes ago

  @bt_uk What are you doing to help stop fraudulent BT and EE scam offers reaching your own customers? These are becoming more frequent sometimes multiple ones in a day.

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 26 minutes ago

  @bt_uk Customer without a working phone line due to the upgrade to digital voice!

• 
  Mark Haynes (@IQuitMuskspace) reported 27 minutes ago

  @bt_uk Sorry but you really don't give a sh*t. You fekk up at every contact. Hopeless 'guides', rude, dismissive, unwilling to take ownership, never advise calls are recorded on call backs and now trying to charge me for a temporary fix!!! PATHETIC.