BT (British Telecom)

BT (British Telecom) Outage Report in Lewisham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lewisham, Greater London, England 01/10/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewisham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Ilford, Camden Town, Southwark, Harringay, Paddington, Greater London, City of London, Hammersmith, Croydon, Fulham, Sutton, Upminster and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomIlford Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon TV

Community Discussion

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BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.

  • gains_guru sarvar mojgani (@gains_guru) reported from Bromley, England

    @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • ShoulderDocUK Shoulder Doctor (@ShoulderDocUK) reported from Bromley, England

    @bt_uk Only three times. No offer of compensation. No confirmation of resolution

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ads9742 Adam Gregory (@ads9742) reported

    @bt_uk again this company has failed to deliver on its fix date of the 20th Oct, more excuses given but non acceptable just utter shocking

  • Pottery_guru Graham Matthews (@Pottery_guru) reported

    @bt_uk I'm currently waiting for the third time for an engineer to install my new router and a landline but have been emailed to say the order has been cancelled! Why?! Is someone coming out or not? Please help.

  • graemebnufc Graeme Brotherton (@graemebnufc) reported

    @btbusinesscare Tell you what’s class, when a company tells you they are doing to do something 8 times in a week over email, verbally and now over twitter & do absolutely nothing. Pathetic customer service.

  • fabianjs1994 ⭐️Fabian J⭐️ (@fabianjs1994) reported

    @bt_uk internet isn’t working. Orange light all day. Problem in the area or whats going on? So frustrating.

  • IsSaddleThereIs Töby Édwãrds (@IsSaddleThereIs) reported

    Hi @BTCare. We've been trying to contact you about an account whose holder passed away recently and have had no joy. Can you help please.

  • NeneValleySec Nene Valley Security and Investigations (@NeneValleySec) reported

    @btbusinesscare This is my BT Business Direct Order No SO08119539 for a Canon Printer. No response to my email for an estimate of when it will arrive. Tracking says you are waiting for supplies from your supplier. This is very poor service, can someone provide an update please.

  • supreme_olaf SupremeLord Olafssen (@supreme_olaf) reported

    @AbbieViolet69 @BANDLA82634798 @bt_uk No, you seem to support harming White people through mass immigration. I don't want to harm anyone unless they are a threat- those different races will have their own homelands too. I think we have come to a conclusion here: another case of self-interest for me but not for thee.

  • ChemChook Prof. Philippe Wilson 💙 😷 (@ChemChook) reported

    @SkyHelpTeam Thanks Alison, I will be making a call - luckily I am with @bt_uk for my mobile so we have one functioning phone with signal in the house (when I am not at work)

  • BaconHatter Jonathan Boughton (@BaconHatter) reported

    @bt_uk is internet down in the Wellingborough area? Mine has dropped off for over an hour

  • SannanIqbalUK Sannan Iqbal🏳️‍🌈 #MentalHealth #CerebralPalsy (@SannanIqbalUK) reported

    I’ve been on hold to @bt_uk for well over 90 minutes now & no one has picked up the call as my grandparents internet has gone down since this morning. Absolutely crap service from BT & clearly they don’t care about their customers one bit. The line has now gone dead!!