BT (British Telecom) Outage Report in Lewisham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Newham, City of London, Ilford, Croydon, Wandsworth, Hackney, City of Westminster, Southwark, Paddington, West Wickham, Epsom, Romford, Islington and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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PlayedNation
(@PlayedNation) reported
@bt_uk @keiranatharmony Can you offer the same service of 1gb connection and all channels if so can I have your contact details I will sign up right now!
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Chivers67
(@Chivers67) reported
@virginmedia Service in KT15 postcode still very flakey. If only @bt_uk did a faster broadband speed on our area! #slowspeeds #broadband
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AJM 🔰
(@UnitedRed78) reported
@realgeedub1979 @bt_uk @keiranatharmony Virgin are having a bad day. BT have them too I switched from BT to Virgin due to downtime (multiple times everyday for 2 weeks) IMO customer service are equally as shocking.
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Phil Cannon
(@Whos_He_Podcast) reported
@bt_uk With all the issues I am experiencing with Virgin Media today, I would like nothing more than to switch to you but you cannot provide me with a fibre broadand service. Yet if I lived on the opposite side of the street, you can. Why upgrade half a street?
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🦿ⓘ Marcus ⓘ🦿(PARODY)
(@MrBrittle1) reported
@virginmedia You’ve lost a customer of over 30yrs asoon as @bt_uk have true full fibre to the premises im hoping it won’t be long as your on the next block of houses im off I’d rather join them @bt_uk can you DM me with a schedule
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James Cronin
(@Cronin_JP_) reported
@bt_uk How long do the text support normally take to respond. My broadband connection is so unstable I’m getting it jump from 800+ mbps down to 7mbps. It is making it impossible to use!
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Jack Guilt
(@GuiltJack) reported
@virginmedia Virgin… it’s you… not me… I think our relationship has come to an end and I might have to try new people… I’m sorry you had to find out this way… @bt_uk can u help me find out how to leave my relationship with virgin :(
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😷 N/A 🇬🇭
(@BennyBricktopp) reported
@virginmedia putting up our bills by 13% whilst their ****** internet is down for the 99th time this year is a major slap in the face 😡… need to move to @bt_uk
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Michael
(@MichaelASLal) reported
@virginmedia When will the internet be back up? I have to write my dissertation and need the internet to do it. I'll be looking to move to @bt_uk and @SkyUK. Since we renewed in January the service has gone down hill to being unusable
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Armyz 🇬🇧
(@NotArmyz) reported
@virginmedia You need to fix these internet issues that keep happening or i'm moving to @bt_uk