BT (British Telecom)

BT (British Telecom) Outage Report in Lewisham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lewisham, Greater London, England 11/21/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewisham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Croydon, Paddington, Tower Hamlets, Islington, Hackney, Wembley, City of London, Southwark, Harringay, Caterham, City of Westminster, Catford and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomPaddington Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • S18RSG Ross Gillett 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@S18RSG) reported

    @bt_uk Hi guys. I can’t seem to enable 4K on Xbox One app. I’ve followed the guide (enabled HDR10, I have a 4K HDR10 TV and the Ultimate package) but still no 4K option. Any chance you could help?

  • BradThePlug_ Brad The Plug (@BradThePlug_) reported

    @SpoderBrad @ATVIAssist @bt_uk I get this too bro, I’ve just been putting it down to lag spikes

  • ArsalanS01 Arsalan Sadeghpour (@ArsalanS01) reported

    @btsport Hi, my Sonos app is only showing Stereo PCM as the sound output on the BT Sport App for both Apple TV 4K and the Chromecast with Google TV. Both devices can output Atmos audio as I’ve tested them with Netflix. It’s only with the BT Sport app it’s not working. Why?

  • slimprince06 🥰Seunfunmi😍🥰#End SARS #20/10/20💔 (@slimprince06) reported

    And I promised never to watch Arsenal again oooo,but I have data and my battery is full and Sport tv btsport 1 is showing the match and I don't want to cry 🥺. To watch or not to watch?? 🤔

  • duckduckjugger Deck (@duckduckjugger) reported

    @btsport #btsport Renewed my subscription today only to find out that Bt Sport look to be selling on. Tried only 3 hours later to cancel the arrangement and not only got told I’d have to pay the full 24 months but also got the worst customer service I’ve ever experienced.

  • clare_whyte clare whyte (@clare_whyte) reported

    @bt_uk after chatting to you about a new router, you suggested we move from a business to a resi account. however, we have lost access to our btconnect email of 20+ years😞. Is there a way this can be kept active? Can we pay or can we switch back to business & cancel new package?

  • romeo8800 Rohit (@romeo8800) reported

    @bt_uk Rohit khanna 55 petworth gardens UB109HH Bt sport ultimate had the issue. Picture went green and pixelated and no sound. By sport HD channels were okay.

  • S829567 Smiley (@S829567) reported

    @VodafoneGroup @O2 how 2 do customer service by @bt_uk - I miss a payment & am disconnected cos their app fails, they agree they’re at fault. After 40mins on phone they ‘compensate’ me by not charging a late payment fee or a reconnection fee! Ooh I feel special # CustomerService

  • LawTop20 Gregory Ioannidis (@LawTop20) reported

    I have, as a matter of principle, decided to cancel @btsport (no #SkySports either). The reasons are personal (not professional); objections need to be stated somehow. #FreeFootball

  • gtfctrawler Harry Haddock (@gtfctrawler) reported

    This news about BT Sport mean live non-league footy going down the can?! @btsport @NonLeaguePaper