BT (British Telecom) Outage Report in Lewisham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Tadworth, London, Hackney, Croydon, Wembley, Poplar, Hammersmith, Sevenoaks, Orpington, Hampstead, City of London, Caterham, Greater London, Harringay and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 Tadworth |
Total Blackout | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| Croydon |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Danny Attle
(@DanfromtheSouth) reported
from
Bromley, England
@btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris 🏳️🌈
(@c_jones_87) reported
@bt_uk Hi BT, I’m having line issues, fault logged, but estimated fix date has been pushed back until Tuesday 2/2/21! I cannot wait that long with unreliable services I’m paying a lot of money for! Any chance of expediting the situation please? Fault code VOL053-1702765902113
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Lauren
(@L4UR3_N) reported
@bt_uk I’ve been trying to talk to someone via Live Chat or email as not comfortable talking on the phone. I would like to potentially cancel my mobile contract as other networks are offering better prices. Can someone contact me via email to resolve before I change networks
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Bonnie Wheeler
(@BonnieWheeler19) reported
@bt_uk worst company ever not even got my order yet and on 3 occasions can not send to correct address. It’s not like us keyworkers have anything better to do then sit on the phone to you on hold when we are already exhausted ! Stay well away !
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Ross McHattie
(@RMcHattie) reported
@bt_uk any chance someone can help with broadband connection with at drops so much I can’t even use your online service to register fault. It’s honestly laughable
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Ov
(@master_ov) reported
@btbusinesscare Sent DM, still wanting my money back or service resumed rather than my account being closed.
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Iain Keating
(@iain7777) reported
@OpenreachHelp @BTCare literary the worst example of customer service anywhere. Every deadline missed, zero updates provided, broken promises, departments refusing to talk to each other, endless delays with no explanation - utter shambles
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ThatGuy
(@RobMCarr) reported
@bt_uk had an broadband engineer round yesterday "i could see it wasn't working this morning but now everything is working", and today I've already had 2 drop outs. You need to retrofit the line on my road, it's been 2 years of poor performance. Invest!
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Kal
(@Kal92798384) reported
@Melwinsatlife @bt_uk Do you have to be a BT customer?
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Sadie
(@sadietrent_92) reported
@bt_uk yeah they refused as they claimed they didnt do anything wrong and refused to hear me out as a customer. I was left shaking and crying after how they spoke to me yesterday and today
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Julia Larden
(@JuliaLarden) reported
@bt_uk I am having a problem with my landline and I am having a nightmare getting in touch with you - it seems you just don't straight phone calling any more. I am supposed to text my landline number into my mobile. I CAN'T. What now please?