BT (British Telecom) Outage Report in Lewisham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Newham, London, Hackney, Croydon, Epsom, Romford, Wandsworth, Islington, City of London, Poplar, Greater London, Southwark, Harringay, Thornton Heath and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Wi-fi | |
| London |
Wi-fi | |
| Hackney |
Total Blackout | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!
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Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️
(@LexiJane_x) reported
from
Eynsford, England
@btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area
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DreamLion1986
(@DLion1986) reported
from
Stratford, England
@btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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Jon
(@R0LLSY) reported
from
Epsom and Ewell District, England
@bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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Kate Morris
(@kateMorris102) reported
from
London, England
@bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April
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Danielle Altink
(@danialtink) reported
from
Camberwell, England
@bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464
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Fran Ross
(@FranRoss9) reported
from
Romford, England
@bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.
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Phil Simon
(@LordMontyofWall) reported
from
Sutton at Hone, England
@bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.
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Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
Hi @BTCare, can you please help me activate my btpure card please? Something is not working.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.
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Adama Traores not that hench pal
(@adama_not) reported
from
Wandsworth, England
@bt_uk can you please help me kick off is in 30 mins
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Rendy Prakoso
(@rprakoso13) reported
from
Camden Town, England
@bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Deal 父
(@Deal770M) reported
@MattHancock @bt_uk I’m not delighted that the government has now advised the NHS that the rollout is to be significantly reduced from March 29th due to supply issues. You’ve spent all of this time telling the public to “do it’s bit” now this appears to suggest that you haven’t done yours. #failure
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Deb
(@pinkpinkpony) reported
@LocalLad6 @MattHancock @bt_uk Some people just cannot help nasty
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Jonathan Taylor-Miller
(@JTaylorMiller) reported
@bt_uk Its been 4 years now Paula in May. Its bnot great customer service
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Carter
(@CatchCarter_Now) reported
I have had the unfortunate of having @bt_uk 'wifi' for seven months costings me just under £200. However I cannot even get a single bar of signal in the same room as the box. Called them up for them to say I had the basic package... so basic it can't cover three foot?
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MattReid
(@MattRei29240648) reported
@bt_uk your service is an absolute joke
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Tuba Smarties
(@lkhammer) reported
@bt_uk Why do your customer service staff lie in order to get orders?
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SciCommissar
(@SciCommissar) reported
@bt_uk How about you get off social media and fix my elderly dying stepfather phone line?
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Azizur Rahman
(@Azizur) reported
@bt_uk This is an order for a new Broadband and Phone service.
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Simon Miller
(@simonfgmiller) reported
@bt_uk I’ve done that before and can do so again, but the problem hasn’t fixed on the multiple time I’ve done that. I’m always told the line is fine and our download speed drops to 0Mb on every device in the house almost every day, so can can I have some money back too please?
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Josie Hodsoll 💙
(@JosieHodsoll) reported
@bt_uk and @OpenreachHelp please explain to me why it has taken 5 weeks and 9engineer appointments (only 1 of those actually turning up) and we still have no Wi-fi landline or tv. YET! You have taken the direct debit no problem 😡 Ombudsmen have been contacted FYI.