BT (British Telecom)

BT (British Telecom) Outage Report in Lewisham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lewisham, Greater London, England 03/23/2026 16:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewisham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Croydon, City of Westminster, Poplar, City of London, Harringay, Paddington, Wembley, Greater London, Hammersmith, Romford, Wandsworth, Southwark and Camden Town.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CSI_Pete Pete Wright (@CSI_Pete) reported

    @bt_uk Hi. I’ve got a home Wi-Fi 3 disc set and a smart hub 2. If I pair the discs with the hub properly, do they assume the Wi-Fi network address & password of the Hub. I cannot seem to find this answer. Thanks.

  • peak_aaron AaronP (@peak_aaron) reported

    @bt_uk your service sucks of late, my broadband keeps dropping out in the evening, sometimes during the day. Done what I can do my end, was supposed to hear back from customer service and never did!!!

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    Wow, @BT_uk customer service has got to be the worst. Waited 2 weeks for an appointment, no show. Rescheduled for today, no show. Now they want to wait until the 21st to come out. That will be a month since the problem. Not good enough. And no, BT, I will NOT dm you.

  • euphrosene Euphrosene Labon aka Wise El (@euphrosene) reported

    Got sent a teeny weeny mini hub (not used but opened) when I had landline problems by @bt_uk who have since sent a few reminders to send it back. On My BT cannot find the 'Return my kit' they seem to think is easy to do since no returns package was included.

  • MooseSnoop Lynton (@MooseSnoop) reported

    @NOWHelpTeam Thanks for letting me know, although very crap and frustrating. I think it might be a short lived try from my usual BTsport subscription

  • ladywilding Victoria Wilding (@ladywilding) reported

    @bt_uk Wow BT - really exceptional at being appalling … took us 2 days to get a response via customer services - and that was only via chat. Supposedly booked an engineer but it turns out they didn’t. So a week down the line we still have no help #CustomerService #dreadful

  • Captainbeard22 ⎊ JΛᄃK ⎊ (@Captainbeard22) reported

    @bt_uk So they've replied its working fine. However, when I switch my phones hotspot on and use that to stream stuff instead it works fine. However, your broadband won't support it properly? Think it's time I find a better provider

  • hellebold cHEX (@hellebold) reported

    @btsport @btsportfootball The two commentators on the Monaco & Lyon game are unbearable. Jonathan & Clive two know it alls. Know nothing about the league & teams, constantly getting stuff wrong, disrespectful to the Ligue 1 teams & fans. Too many stupid opinions also. commentate

  • roorooyes4 FreeScot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🟥 (@roorooyes4) reported

    @bt_uk I'll call tomorrow. The guy on duty today has his kids answering the phone. Yes, really. If not sorted tomorrow, I'll change companies. This is insulting service.

  • somervillelorn1 lorna (@somervillelorn1) reported

    @bt_uk internet not working in Lanarkshire area. Is there a problem?