BT (British Telecom)

BT (British Telecom) Outage Report in Lewisham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lewisham, Greater London, England 12/12/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewisham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Hampstead, Hackney, Islington, Southwark, City of London, Ilford, Paddington, City of Westminster, Wembley, Muswell Hill, Camden Town and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHampstead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • enbsalmon40 Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ArchMagosZero Alex (@ArchMagosZero) reported

    One full night of no broadband and router stuck on solid orange. @bt_uk is fast becoming a service I should leave.

  • Bearbrazil1 Bearbrazil (@Bearbrazil1) reported

    @MarcAllera @bt_uk @bt_uk this company dont respect costumer treat me as a joke !! do no trust BT!!!

  • crag71 Angry Crag (@crag71) reported

    @BTCare What the hell is wrong with the internet!?! Last 24 hours have been diabolical! If I was a conspiracy theorist, I'd think you were purposely slowing things down to get us all in FK10, to sign up for the imminent fibre optic service! 🧐🤔🤬

  • danjones23 Dan (@danjones23) reported

    @bt_uk hi, I need to submit a complaint in writing (not about twitter help) how do I do it?

  • Bearbrazil1 Bearbrazil (@Bearbrazil1) reported

    @bt_uk @bt_uk be away from the place never more and for now one i will make a huge canpain against bt !!! so desapoint the way they treat people !!!

  • _rob_p_ Robin Phillips 💉💉 (@_rob_p_) reported

    @bt_uk The idea that I might be liable for the costs of an engineer call out when you aren’t providing the service I’m paying for is laughable

  • liamchad Liam Chadzynski 💙 (@liamchad) reported

    @bt_uk brilliant. 4th day BT Broadband isn't working, promised 'emergency' 4G Router never showed up yesterday, nothing being done about it. Really, really frustrated

  • malibugirl77 Sayuri (@malibugirl77) reported

    @bt_uk is broadband down in N1 London area?

  • Tall_Dark_Sarc Tall_Dark_Sarcastic (@Tall_Dark_Sarc) reported

    @bt_uk we still don’t know what’s the issue or which all areas are impacted. We are just sitting in the darkness waiting for update from BT. Can you tell us what’s the issue and which all areas are affected? Or will admitting the fault require BT to compensate ppl for loss of service?

  • LoveringHannah Hannah Lovering (@LoveringHannah) reported

    15 days without broadband and now landline too. @OpenreachHelp engineers keep cancelling & claiming there is no issue and @bt_uk fail to take any responsibility for their failings. The lack of support and customer care is nothing short of disgraceful. @Ofcom