BT (British Telecom)

BT (British Telecom) Outage Report in Lewisham, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lewisham, Greater London, England 01/09/2026 10:30

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewisham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Harringay, Paddington, Greater London, City of London, Southwark, Hammersmith, Croydon, Fulham, Sutton, Upminster, Camden Town, Ilford and Bromley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    @kianwardgk @btsport @SportsRadar No problem with the commentary, the issue was dropouts. We had 5 and you shouldn't get that on a paid subscription service. Also, they could have given more advance info so we weren't all getting frantic when we had no idea if it was working 5 mins before ko.

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • lesleythom Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • caroleanne327 Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • RidleyRoad174E8 Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • DartfordTown Dartford Town (@DartfordTown) reported from Dartford, England

    Well I'm sure we were grateful to be able to see the Slough v Dartford game but the live feed was a bit shoddy by @btsport and @SportsRadar. The commentary was OK but the lack of info before the game and numerous losses in transmission were poor. Let's hope it's better next week.

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mickb246 Michael Bennett (@mickb246) reported

    @btsport @WeAreOpenreach @OpenreachHelp through to supervisor or give me there name , WiFi operates my Cow Herd health collars , informs me of sick cows , rumination etc , lost a cow sick which wifi would picked up earlier . 10 days no phone of Broadband , never happened in 70's

  • GrossbardNick Nick Grossbard (@GrossbardNick) reported

    @bt_uk Absolutely disgusted by the service received by two of your call handlers. Please reach out to me ASAP or twitter won't be the only social media platform I make a noise on.

  • JohnAMMills John A M Mills (@JohnAMMills) reported

    Bt_uk Another day goes by and still no call from BT customer care or sales to resolve the situation. What does it take to get someone from BT with the authority to agree a deal to call a valued customer? Is this matter bound for #ofcom to get a resolution? #incompetance

  • DavidMc50081800 David McGregor (@DavidMc50081800) reported

    @bt_uk My service is constantly buffering

  • sfarq11 Sophie Farquharson (@sfarq11) reported

    @bt_uk so, your engineer didn’t connect us properly last week, your system said we should have an engineer to fix today, but it was mysteriously cancelled and has had to be rebooked. This is a joke as it was messed up from the start. Now paying for something we don’t have.

  • Debbo74 Rob Debenham (@Debbo74) reported

    @bt_uk you are an absolute disgrace and should go out of business. Staff can’t do as they promise and customer service is non existent

  • Hayley_LDN Hayley (@Hayley_LDN) reported

    @bt_uk hi I’m having problems connecting to your hotspot. I can connect fine with my phone but both my laptops can’t connect and the log in pop up isn’t appearing anymore but it does on my phone?

  • mrfrankzola Frank Zola (@mrfrankzola) reported

    @bt_uk @MarcAllera @EE Thanks 4 info. + Do new BT customers, claiming eligible benefits, have to undertake a Credit Check before they can set up a new Home Essential service? Alongside a check with DWP to confirm receipt of benefits?

  • nikkiwriter Nikki Owen (@nikkiwriter) reported

    @bt_uk we are having severe outage problems in Stroud. Reported since 06.20am. 63% no internet access. Can you confirm what's happening and when it will be fixed. It's hampering our working day and causing real issues. Thank you.

  • thegeefunk geefunk (@thegeefunk) reported

    @bt_uk we’re upgrading to full fibre today. However for some reason you have cut off our existing broadband from midnight last night, meaning my wife cannot work from home today. It has cause a LOT of stress this morning. Not great for a new customer