BT (British Telecom)

BT (British Telecom) Outage Report in Lewisham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lewisham, Greater London, England 01/31/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewisham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Croydon, Thornton Heath, London, Hampstead, City of Westminster, Ilford, Southwark, Dartford, Paddington, Camden Town, Tower Hamlets, Wandsworth, Wembley and Islington.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomCroydon Internet
United KingdomThornton Heath Phone
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • therealbaretta Basil Frost (@therealbaretta) reported

    @bt_uk @ScottishFA @TeamUnitedSco Why have I spent 4 hours waiting for your customer service team to answer the phone????????? 0800 800150 rings and rings the NEVER pick up #BT ...#appalling

  • shade306 Daniel Shade (@shade306) reported from Ashford, England

    Literally missed two goals while the @btsport box loads. Awful

  • Allterrainteach AllTerrainTeacher (@Allterrainteach) reported

    @bt_uk 100m across the road an up graded service is provided and excuse me for being cynical, an Open Reach engineer lives in that road! To change to another system would incur a £600 fee to BT!

  • george_garrood George Garrood🎗 (@george_garrood) reported

    Pundits on Silva red: reckless block, not in control, def second yellow... Pundits on Sanchez Pen: HE WAS TRYING TO BLOCK THE BALL ITS NEVER A PEN 🚮🚮 Same challenge with two incredibly different views #bbcfootball #BTSport #CHEWBA

  • dbriody57 Dominic Briody (@dbriody57) reported

    @bt_uk After countless issues with BT bband since 2019 my latest gift from them, is slow speed(<10MB)until Tuesday, all Easter weekend, until they can be bothered to send an engineer. Thanks BT.

  • RufflesAndrew Andrew Ruffles (@RufflesAndrew) reported

    @bt_uk ever since we upgraded to complete wifi the discs keep flashing ref and have had to turn them off and on 5 times today already! This has been going on for around 3 months, please could you advise what will fix it?

  • RiccyGonzalez Richard B of England (@RiccyGonzalez) reported

    @bt_uk Resolved John. Streaming in 4K today no problem.

  • LMEvans95 Lloyd Evans (@LMEvans95) reported

    @AskPlayStation are there any updates regarding a fix for the @btsport app on PS4? Constantly crashing, or if I try to close out of the app it'll freeze before eventually crashing. (CE-34878-0)

  • Lauren91005460 Lauren (@Lauren91005460) reported

    @bt_uk Still having huge internet issues across the SK6 area and BT refusing to accept there's a problem 😠

  • JakeJK93 Jake Kimberley (@JakeJK93) reported

    @bt_uk This doesn't help in the slightest, it's not working on my Xbox one X or my other console, doesn't log in, honestly going to miss half the match messing around, it's a joke.