BT (British Telecom) Outage Report in Lewisham, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Islington, City of London, Hammersmith, Paddington, Waltham Forest, Southwark, Dagenham, Croydon, Harringay, Palmers Green, Ilford, Camden Town and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Islington |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
Jenny Collins
(@radioheadjen) reported
from
Tottenham, England
@la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.
-
Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box
-
JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all
-
Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN
-
Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
-
ken
(@uk12345) reported
from
Romford, England
@bt_uk So it's not my problem your problem at your problem at your end .
-
Jess Brittain-George
(@jbrittaingeorge) reported
from
Hackney, England
Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket
-
Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
-
Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
-
Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
-
sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
-
James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
-
James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
-
Michael Webb
(@Spiderwebby2904) reported
from
Romford, England
Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP
-
Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
-
Toby
(@7Ten) reported
from
Ilford, England
@bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
MermeladaMarma 🇪🇺🇪🇸💚🌱♻️ #FBPE #3.5%
(@MermeladaMarma) reported
@OpenreachHelp @bt_uk It would help if you actually answered. I waited an hour! You should be ashamed! An old woman has been locked up in a residential since March, no physical contact with her family since March, and now no verbal contact for a week. Phones are an essential service, especially now!
-
Matt Medlam
(@matt_medlam) reported
@bawhead1989 @btsportfootball @btsport Well it's a ******* **** joke so how ******** was anyone supposed to know?
-
sue
(@sooze74) reported
from
Bishop's Stortford, England
@bt_uk why do you insist on making it impossible to cancel your services!! I need to cancel BT sport but can’t get through to anyone to do this and will not be happy if I get charged another month 😡
-
RadicalFaerie
(@FaerieRadical) reported
@bt_uk @jsrbell That's not fair, because people have been having issues with not being able to get their code since 8am, I can see several tweets with people mentioning as early as 8am they're unable to get their code. I too had this issue, and then it just appeared.
-
Aaron Clarke
(@aaronclarke88) reported
@sophiereuxx @bt_uk Aaahh thats ****, sorry! Hope you get one. Im still looking for one for me brother, so frantically checking Currys and hoping amazon will be a better process.
-
Duffer #FBPE
(@Mark_the_Duffer) reported
Hi @bt_uk how can I request a return bag and label for my new kit? I never received this when the new kit arrived.
-
Sam Knight
(@Samisthebest) reported
Frustrating, want to upgrade and renew my @bt_uk broadband, can't self serve because the website/app is terrible.. can't live chat because that team doesn't use it.. can't get through on phone after waiting for 20mins.. hey @virginmedia what you saying??
-
Vikas Pota 🔜 #WorldEduWeek
(@VikasPota) reported
Very rare for me to vent on here - but - OMG - HOW BAD ARE @richardbranson and @virginmedia AT PROVIDING A SERVICE. Switched to them, and it's been one disaster after another. I'm now left without connectivity after weeks of inaction. I SHOULDN'T HAVE MOVED FROM @bt_uk #EpicFail
-
Iain Simpson
(@1IainSimpson) reported
@bt_uk so tell me why a communications company cant answer their phone. Called to cancel my broadband expecting them to offer something better but in the time it took to call them then wait then wait then hang up I knew I had to cancel. Bye
-
Michelle
(@Livelaugh2020) reported
@bt_uk There is only one speed. ****. And you've quoted me 30k to put new line in. I want to know when you start updating rural areas