BT (British Telecom) outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Poplar, City of London, Catford, Newham, City of Westminster, Thornton Heath, and Beckenham.

City	Problem Type	Report Time
Southwark	Internet	14 hours ago
Poplar	Wi-fi	2 days ago
Poplar	Total Blackout	3 days ago
Southwark	Internet	3 days ago
Southwark	Total Blackout	4 days ago
Southwark	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  FirstClassLounge (@1stclasslounge) reported 28 seconds ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  Rahel Bailie (@rahelab) reported 1 minute ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  Andrew Raffan (@AndRaffan) reported 6 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Cat Fitzmaurice (@cat_la) reported 7 minutes ago from Bromley, England

  @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

• 
  Daniel Fellows (@danfellows) reported 12 minutes ago from Camberwell, England

  Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

• 
  Dan Gregory (@dangregorybfc) reported 12 minutes ago from Bromley, England

  @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

• 
  Jane Lyons (@JaneBLyons) reported 12 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Paul Kellaway (@pkllwy) reported 18 minutes ago from Poplar, England

  @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

• 
  EJ Ward (@EJWardNews) reported 18 minutes ago from Lambeth, England

  @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

• 
  Aaron (@HouseArrestFM) reported 19 minutes ago from Camberwell, England

  @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

• 
  Jules Ugo (@jugolotus) reported 24 minutes ago from Camberwell, England

  Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 29 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Dein Moore (@deingerous1) reported 33 minutes ago from Stratford, England

  @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

• 
  Paul Kellaway (@pkllwy) reported 36 minutes ago from Poplar, England

  Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

• 
  Will Ashley (@willjashley) reported 36 minutes ago from Camberwell, England

  @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

• 
  Daniel Shade (@shade306) reported 41 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Rahel Bailie (@rahelab) reported 42 minutes ago from Camberwell, England

  @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

• 
  Kudret (@Kurdeck) reported 46 minutes ago from Lambeth, England

  Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

• 
  Danny Attle (@DanfromtheSouth) reported 47 minutes ago from Bromley, England

  @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

• 
  Shoulder Doctor (@ShoulderDocUK) reported 54 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marc Dyson 🐟🐟🐟 (@markymarc1973) reported 32 seconds ago

  @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

• 
  Shoshanah Cohen (@sc2987) reported 3 minutes ago

  @bt_uk And if she were going to switch mobile providers, it would be to Giffgaff, as we're all with them. Not you. You should never be pushing extra services on people moving to a social tariff (or anyone, but especially those likely to be vulnerable).

• 
  Digger (@JohnKaysCanoe) reported 5 minutes ago

  @bt_uk is there a reason why my broadband goes down at 02:15 every single night without fail?

• 
  JamesWebb (@WebbyJamesHere) reported 5 minutes ago

  @bt_uk can you fix your website so people can actually log in! Put details in, get texted a code, put code in, go to look at acc & get taken back to password page… round & round 🔁 🙄 If you want people to pay their bills it’s quite useful to let them see their acc 🤨

• 
  John (@palacejohn) reported 6 minutes ago

  @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.

• 
  Gary (@petrolheadtoo) reported 6 minutes ago

  @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

• 
  Rod Robson (@rodrrobson) reported 12 minutes ago

  @bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.

• 
  Seán (@mylastsatoshi) reported 16 minutes ago

  @bt_uk Hello. ​A customer of yours in Ireland had their internet disconnected yesterday. The reason was down to a missed payment while they were in hospital. ​Payment was made in full this evening, two hours before your people left the office. All three of your agents were made aware of this individual's mental state. ​I trust you will retain call recordings from June 7th, 2026, I know I will. ​Good evening to you and yours.

• 
  Anne Optimi-City (@AnneMurawski) reported 19 minutes ago

  @btbusinesscare I need to pay our bill. Can't log in. You have added a new security requirement. A passcode. When I enter it I get an error message "Bad Request - your browser sent a request that this server could not understand" Tried chat - held on 30 minutes. 1/2

• 
  Nige Crooks (@Nige78) reported 20 minutes ago

  @btbusinesscare Broadband down in TS1?