BT (British Telecom) Outage Report in Lewisham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Woodford Green, London, Hackney, Hammersmith, Islington, City of London, Croydon, Harringay, Wembley, Edgware, Southwark, Ilford, Romford, City of Westminster and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Woodford Green |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!
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aimee
(@aimee_bennett97) reported
from
Sutton at Hone, England
@bt_uk our phone line is down, says on the front of our phone “no line” help please
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Janet E Baldwin
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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Diana Nye
(@DianaNye) reported
from
Paddington, England
@bt_uk 😂 the website page is down
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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Mewes
(@MewesRonnie) reported
from
Bexleyheath, England
@Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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LPESSN
(@LPESSN) reported
from
Camberwell, England
@ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.
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❣HANDCUFFED❣
(@Goonerlover69) reported
from
Croydon, England
@bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔
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Edward berry
(@eddibfit87) reported
from
Hammersmith, England
@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
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RAZZÆ
(@RAZMIKSARGSYAN) reported
from
Stratford, England
@btsport can the support team please message me
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma
(@gemscottRVN) reported
@bt_uk still no resolution to my lack of internet. Went through text system. No reply to refreshing the connection. Can’t restart hub through the app.
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Prasan
(@PrasanModasia) reported
I keep being batted between @bt_uk & @OpenreachHelp. Moving home engineer didn’t arrive yesterday; tree cut cable from post to home; reported damage to @WeAreOpenreach won’t repair unless BT sends repair ticket; BT can’t until line is live…what do I do!?!
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Andy Rae
(@Andy__Rae) reported
@bt_uk In the passed four days I've spent a total (so far) of nearly 4 hours on hold trying to talk to a customer services rep about my father in laws BT broadband that hasn't been working for months. Still on hold now 45mins and counting. Absolute useless service. Useless.
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Linda Lou Lou 🌍
(@spurschick81) reported
@bt_uk Sorry I didn't reply. I was unable to retrieve tweets as I turned my mobile data off for a while and have no WiFi signal at home
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Sophie
(@Sophie74169620) reported
@bt_uk @bt_uk despite waiting 57 minutes before BT tech could speak to me today and the engineer not turning up, I received an email just now - which I’m unable to respond to saying “We’ve close your complaint”. Huh???? Your ref: VOLO13-725955054880. My broadband hasn’t been fixed yet!!
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AdvantureTimeUK
(@AdvantureTimeUK) reported
@bt_uk @OpenreachHelp so it's acceptable to come onto private property but when we try to actually speak to someone about it get a load of unrelated automated options, hung up on and told to fill out a form that doesn't work. Just how I like spending my day
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Karen Brennan
(@aunty911) reported
@jamclarkey @bt_uk Thank u James. My hub is down stairs & corded phone upstairs. As try to keep wifi / wireless out the bedroom. Not sure if the suggestion works. My husband worked 4 BT as an engineer (27 years) ill show him what u have suggested but after all the lying, think we'll go elsewhere. X
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steve
(@steve_msn) reported
@bt_uk DO NOT GO FOR HALO IF POOR / NO EE SERVICE! Over sell you something that’s a complete waste of time! Disgusting customer service - 5 hours on phone calls & more messages. Took 6 days to plug us back into cabinet that some engineer removed!!
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S1dTR0tt3r147
(@S1dTR0tt3r147) reported
@bt_uk broadband down on the manor. Any ideas when it's back fam? Got bare tiktoks to film lads
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Jason Horsford
(@PieVernon) reported
I have been waiting over ONE YEAR for @bt_uk business broadband to be installed with many failed/unattended installation appts and numerous unbelievably poor excuses - including another for todays 8am appt - despite SMS & emails confirming installation (ref IMP-110419290)