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BT (British Telecom)

BT (British Telecom) outages and service status in Lewisham, England

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Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Lewisham, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Aug 28, 12:24 AM GMT+1.
  • 70% Internet (70%)
  • 14% E-mail (14%)
  • 14% Wi-fi (14%)
  • 2% TV (2%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newham, City of London, Southwark, City of Westminster, Beckenham, Sidcup, Poplar, and Catford.

CityProblem TypeReport Time
Newham Wi-fi 20 hours ago
City of London Internet 1 day ago
City of London E-mail 2 days ago
Newham Internet 2 days ago
Southwark Wi-fi 4 days ago
Southwark Internet 4 days ago

Nearby cities with recent reports

Newham

2 recent signals

20 hours ago
City of London

2 recent signals

1 day ago
Southwark

2 recent signals

4 days ago
City of Westminster

2 recent signals

4 days ago
Beckenham

1 recent signals

5 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • bobmontefusco
    Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • glebefootball
    Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • dickster0103
    Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • tweetsfromben
    Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @davyshambles @CollegeGameDay @espnplayer @ESPNUK @btsport It’s on Fox and no service or channel over here has a deal with them (or Big XII) to show their games

  • rahelab
    Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

  • NEMUSA1
    Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • deingerous1
    Dein Moore (@deingerous1) reported from Stratford, England

    @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

  • bunjlessball
    Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

  • Dhammadinna
    Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • livefr33diehard
    C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • Janietip
    Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • millykr
    Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • Jon_Edwards_
    Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • shade306
    Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

  • JTyrrell_
    Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AmaiChong_ninja
    Amai Chong Memes business (@AmaiChong_ninja) reported

    @bt_uk Our thoughts are with the people who used BT’s service and found out: •Hidden charges are everywhere. •The app is useless and has no interaction with the company. I’ve messaged you 6 times now with no reply. Scammers

  • TheEtonRifle
    Et0nRifle (@TheEtonRifle) reported

    @bt_uk Hi BT, 2 days of issues and I can't report on the site or app becasue that service is down! What are we supposed to do?

  • oftheVotadini
    Sparky (@oftheVotadini) reported

    @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

  • Epsom1780
    GerryC🏇🏾 (@Epsom1780) reported

    @bt_uk That number doesn’t work for me! Automated and asks for various things except for what I need, which is updates!!!!! 9 days and no news!! What do I do now!? No one will help!!!!

  • Epsom1780
    GerryC🏇🏾 (@Epsom1780) reported

    @bt_uk I don’t have an account with BT though, I’m with Sky, but they’re not updating, and it’s Openreach that are supposedly fixing this problem and then updating Sky! So I need to contact Openreach!

  • Broon374
    Davie B (@Broon374) reported

    @tpea101 @bt_uk I’m with Sky. Been with them for a number of years now and never had an issue 🤞

  • sundaygirl851
    Claire🌹 (@sundaygirl851) reported

    @bt_uk Well so far when speaking to people he's just been fobbed off with 'well it should be happening as we speak so he feels like people aren't actually really trying to help him so he's reluctant to ring again snd is now stuck between 2 phones....

  • mandllewellyn
    Amanda Llewellyn (@mandllewellyn) reported

    @btbusinesscare Done that - of course! And your colleague’s are unable to assist me as it’s “a known problem” and “the only solution is to create a new email address”.

  • Sevka_T
    Sev (@Sevka_T) reported

    Hi, I haven't been a customer since 2024 and today I am receiving texts and emails saying my trial is coming to an end. What is going on? @bt_uk

  • Lu_Woo79
    Luanne Woodward (@Lu_Woo79) reported

    @bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤