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BT (British Telecom)

BT (British Telecom) Outage Report in Lewisham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, City of London, Croydon, Southwark, Romford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, and Hampstead.

CityProblem TypeReport Time
London Internet 32 minutes ago
London Wi-fi 15 hours ago
London Internet 16 hours ago
Hammersmith Wi-fi 19 hours ago
Camden Town E-mail 22 hours ago
City of London Phone 24 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • shade306
    Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • EpsomMental
    Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

  • whitedan2001
    Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

  • SJEIsAnAuthor
    Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • EpsomMental
    Allen_lovemymind (@EpsomMental) reported from Epsom and Ewell District, England

    @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • Godavarian193
    GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • excellenceinLDN
    Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • IngridMarsh_
    Ingrid Marsh (@IngridMarsh_) reported from Lambeth, England

    @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

  • johndurant63
    john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • BrixtonBobbyBob
    Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • JanetEBaldwin
    Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • kylepont
    KP 🇺🇸 (@kylepont) reported from Ilford, England

    Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

  • EpsomMental
    Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • richardfoster1
    Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • johndurant63
    john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • justcryhavoc
    Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyLemur
    Naomi Lemur 🌱 (@LadyLemur) reported

    @bt_uk I have however just called & spoken to someone who said it's going to be ANOTHER '48 working hrs' for Openreach to finally cancel their order. This will be over a month since the issue began.

  • CampionHarri
    Harri Campion (@CampionHarri) reported

    Hey @Channel4, what's the deal with your @bt_uk TV app? Like it's so bad. I've missed so much great TV this week because they don't go up and cant be found. Tuesdays bake off, not there, Jenas doc, not there, 24 hrs in police custody, 2020 episodes. Help me please!!

  • Didi_CS
    David Salvoni (@Didi_CS) reported

    @bt_uk Terrible reply! Then why was I told that I would be called prior to the appointment or given the engineers details. I never got any of that, and never got a call from the engineer, despite them saying I did. Question is what are you going to do about it?

  • _whatlizloves
    Liz 🌎 (@_whatlizloves) reported

    @EE @bt_uk please can someone help? At the minute it looks like I pressured to change my broadband on the promise of a cheaper phone bill and that hasn’t happened. Instead I’m paying more for my broadband and no offers on my phone bill! Poor service.

  • BadWilf
    Martyn Havell (@BadWilf) reported

    My super-duper, will never drop backed up by 4G WiFi by @bt_uk has gone down again. What an absolute bargain at £55 a month

  • jackman_jo
    Jo Jackman (@jackman_jo) reported

    @bt_uk PLEASE can someone contract me from the UK! that will actually help and Understand. i am sick of hours of patronising and robotic replies for a very serious matter !

  • LizzyinEcosse
    LizzyMack (@LizzyinEcosse) reported

    @bt_uk 5 yrs ago I was given the landline number of a local business which ceased trading years ago. I get daily calls from people looking to make a booking. How can I get this changed? It's very annoying esp as some don't believe I am not them! Pls help!

  • TheWestgateBear
    Tim Bentley (@TheWestgateBear) reported

    Signal so poor I can’t even log into my BT app to register a fault and it is taking half a dozen tries for anything to post to Twitter! @bt_uk

  • RBrown260
    Richard Crash Brown (@RBrown260) reported

    I’ve been waiting since last Friday for someone to call me back……not very good customer service @bt_uk

  • DaviesJeremy
    Jeremy Davies (@DaviesJeremy) reported

    @bt_uk Shocking service #wedontcare - moved 93 year father-in-law from @VodafoneUK / - they disabled copper line (which was not requested - fall alarm system now failing) / account access broken / support is terrible and even they recommend that we should move to @TalkTalk !