BT (British Telecom) outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: Newham, Southwark, City of London, City of Westminster, Beckenham, and Poplar.

City	Problem Type	Report Time
Newham	Internet	19 hours ago
Southwark	Wi-fi	21 hours ago
City of London	Wi-fi	2 days ago
Southwark	Internet	2 days ago
City of Westminster	Internet	3 days ago
Newham	E-mail	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  J (@CFCJae_) reported 5 minutes ago from Bromley, England

  Was getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport

• 
  C.N. (@livefr33diehard) reported 5 minutes ago from Bromley, England

  @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

• 
  Johan Larsson (@jlarsson89) reported 5 minutes ago from Eltham, England

  @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

• 
  Jane Lyons (@JaneBLyons) reported 5 minutes ago from Camberwell, England

  Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

• 
  Jules Ugo (@jugolotus) reported 23 minutes ago from Camberwell, England

  Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

• 
  Kudret (@Kurdeck) reported 23 minutes ago from Lambeth, England

  What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

• 
  Robert Montefusco (@bobmontefusco) reported 29 minutes ago from Bromley, England

  @btsport Tell Savage he looks like an idiot with that coat !

• 
  Ryan Heatly (@RyanHeatly) reported 29 minutes ago from City of London, England

  @lee4ord @btsport @SkySports Not a bad shout

• 
  Shoulder Doctor (@ShoulderDocUK) reported 29 minutes ago from Bromley, England

  @bt_uk Only three times. No offer of compensation. No confirmation of resolution

• 
  Johan Larsson (@jlarsson89) reported 36 minutes ago from Eltham, England

  @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

• 
  Kurtis Simon (@kurtistime1985) reported 36 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Dein Moore (@deingerous1) reported 41 minutes ago from Stratford, England

  @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

• 
  Big L 🏳️‍🌈 (@bunjlessball) reported 47 minutes ago from Bromley, England

  @bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!

• 
  Andrew Raffan (@AndRaffan) reported 49 minutes ago from Eltham, England

  @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

• 
  Rahel Bailie (@rahelab) reported 53 minutes ago from Camberwell, England

  @bt_uk Nope, they fixed my billing problem, thanks.

• 
  ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported 54 minutes ago from Poplar, England

  @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

• 
  Kudret (@Kurdeck) reported 55 minutes ago from Lambeth, England

  After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

• 
  Johan Larsson (@jlarsson89) reported 56 minutes ago from Eltham, England

  @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

• 
  Agustin Pesciallo (@agustin) reported 59 minutes ago from Camberwell, England

  @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 59 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pamps (@philwer29) reported 6 minutes ago

  @btbusinesscare waiting for 6months for a broadband connection utter disgrace. Saying we can’t cancel and just left in limbo while our business struggles. Worst company we’ve ever dealt with.

• 
  Amanda Eastwood (@eastwap) reported 11 minutes ago

  @bt_uk Please read complaints: C10001233999-1 and C10002182447. Aswell, the apparent complaints officer, had not investigated the complaint. Just wanted it closed. Then to top of off, when I ask to cancel the service - I get an email to say they are sorry for my loss! Nobody died !!!!

• 
  🐧 Me Might be Animal! 🐧 (@me_not_animal) reported 16 minutes ago

  Big shout out to @bt_uk who have upgraded a 91 years olds phone to a new digital line 2 weeks ago and the phones and broadband haven’t worked since! Sent 1 engineer to as it must be a problem with the setup in the house, he confirmed it was a line fault. Had 2 more appointments

• 
  Mark Haynes (@IQuitMuskspace) reported 18 minutes ago

  .@bt_uk £37.44 Hilarious & insulting. 3 failed visits. 50+ calls to your utterly hopeless 'guides'. Multiple documented lies & broken promises. We have all the evidence, call recordings & video. We suggest you reconsider & seriously revise this pathetic 'compensation'?

• 
  Ian P (@goatteeboy) reported 19 minutes ago

  @bt_uk Thanks. It’s working now, would have been nice to see some communication for what seemed to be a widespread outage.

• 
  💫Adam👀 (@The_Change_666) reported 21 minutes ago

  This fault was fixed by the next day but have had multiple outages since this. Currently there is another outage for me. @bt_uk

• 
  Gary (@petrolheadtoo) reported 22 minutes ago

  @bt_uk My BT broadband was down from last Wednesday until about 4pm yesterday. Now that it is working again i looked about messaging them to complain and ask how they will compensate me. Has anyone had any success or a helpful answer from a stupid bot. Me thinks its switch time

• 
  Emma (@88ejackson88) reported 23 minutes ago

  @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

• 
  @sharpy74 (@sharpy741) reported 26 minutes ago

  @martinintune @bt_uk Do you have any local alternative? I’m baffled why people pay BT for poor service at inflated prices. There are so many new Fibre providers now offering a better service at much lower prices. The days of BT’s monopoly and ridiculous Line Rental charges are thankfully, over.

• 
  Gaelen McClean (@GaelenMcclean) reported 29 minutes ago

  @goatteeboy @bt_uk Same in nn14. Yours just not working?