BT (British Telecom)

BT (British Telecom) Outage Report in Lewisham, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lewisham, Greater London, England 12/20/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lewisham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Croydon, Hackney, Camden Town, Paddington, Ilford, Romford, Southwark, City of London, City of Westminster, Sevenoaks, Newham, Barking and Harringay.

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City Problem Type Report Time
United KingdomHammersmith TV
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomCroydon Wi-fi
United KingdomHackney Internet
United KingdomCroydon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • mrsscole Sally-anne Cole (@mrsscole) reported from Bexleyheath, England

    @bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Croydon, England

    Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • Goonerlover69 ⚜GOONERLOVER69⚜ (@Goonerlover69) reported from Croydon, England

    @bt_uk BT your doing my head in! Switched to digital in my area, I never received anything, I've had no home phone for 2wks, got sent a digital thingy to plus in still not working I'm losing my patience, tomorrow customer services again!☹

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • HelenWay16 Helen Way (@HelenWay16) reported

    @bt_uk is there an issue with the Internet as connectivity keeps buffering. I have completed a diagnostic report - its saying no problems. Any one else having this problem.

  • stuart_stirling Stuart Stirling (@stuart_stirling) reported

    @bt_uk so I upgrade my broadband in November - £47 per month, order postponed or cancelled and no reason. Complaint raised & closed with no comment. Order resurrected by yourselves and now £65 per month & engineer visit on 1st April. Is this some April Fool?!

  • ashwilsonauthor Ash Wilson (@ashwilsonauthor) reported

    .@SunnyEdwards and @LyndonArthur are two excellent pundits, after they hang their gloves up, I really hope they continue their media work. #boxing #btsport 🥊🥊

  • Anthonystreet1 Anthony Street (@Anthonystreet1) reported

    @bt_uk Both! I’ve done that many diagnostics with your tech support guys over the years I could probably train the new staff! All I want is a stable reliable connection

  • Anthonystreet1 Anthony Street (@Anthonystreet1) reported

    @bt_uk sick and tired of poor internet connection. It’s been going on for years now!! It gets fixed then months later it’s pathetic again!

  • KyleRyanMunro Kyle (@KyleRyanMunro) reported

    @bt_uk - Hi, Where can i make a complaint? About the following: Your awful WiFi speeds, awful website that doesn’t even work correctly and the pricing your charging us for awful WiFi.

  • LoggoHD Loggo (@LoggoHD) reported

    @SoulfulScotsman @virginmedia @bt_uk If its genuinely for rights reasons they should say and explain why its just started, if it's a mistake then it's poor it's gone on all week for you

  • DeeCook2 Dee Cook (@DeeCook2) reported

    @bt_uk @seadaisy81 I am in my fourth week since my landline was ceased by mistake (they say) and I'm still trying to sort it, BT are a joke I've been a customer for 35+ years and am treated like I don't matter

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    Called @bt_uk home tech expert to send me an email at 7.31pm to say they could not make it. So i called your stupid team, and told them, next time im available is 1st April. And your idiot colleague books an appointment for 8th Apr 21. Are you guys just dumb or completely thick?

  • Afc1Buddy BuddyAFC1 (@Afc1Buddy) reported

    Your fellow @bt_uk colleague next time im available is 01 Apr 21 and you think that is good customer service? So what I now want to know, are YOU going to accommodate a home tech expert to come at MY convenience which is the 1st Apr 2021 or should I look elsewhere for broadband?