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BT (British Telecom)

BT (British Telecom) Outage Report in Lewisham, Greater London, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, City of London, Hammersmith, London, Croydon, Southwark, Romford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, and Hampstead.

CityProblem TypeReport Time
Camden Town E-mail 1 hour ago
City of London Phone 3 hours ago
Hammersmith Internet 3 hours ago
London Internet 4 hours ago
London Total Blackout 5 hours ago
Croydon Internet 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • enbsalmon40
    Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • RAZMIKSARGSYAN
    RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • aimee_bennett97
    aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • JanetEBaldwin
    Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • JanetEBaldwin
    Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • chelseafran
    FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • RidleyRoad174E8
    Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • caroleanne327
    Carole-Anne 💙 (@caroleanne327) reported from Crayford, England

    Anyone else having problems with #google on #btinternet @bt_uk Search engine not working but bookmarked pages load fine

  • eddibfit87
    Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • lesleythom
    Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • OllieGeale
    Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • Goonerlover69
    ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • albsar1970
    Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • JaneBLyons
    Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • OllieGeale
    Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • DianaNye
    Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • emilyraylondon
    Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • symbosimbo
    SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • LPESSN
    LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jemerson18
    James (@jemerson18) reported

    @bt_uk My service started yesterday, it has taken nearly a year for bt and open reach to connect the new build property to the network so I can still cancel the contract if I wanted. I pulugged the hybrid box into it and re checked speed later on and it was still the same

  • Canslim2020
    Canslim (@Canslim2020) reported

    @bt_uk @ClndrHj Is there an issue with but broadband in London? Mines down

  • snowflakecannon
    snowflakecannon (@snowflakecannon) reported

    @bt_uk I do not have a landline anymore just my mobile an Wi-fi I am a fibre 2 plan customer

  • philarcher1
    Phil Archer (@philarcher1) reported

    @bt_uk you'll need chainsaws and more to fix the cable down affecting IP8 3PX/Y Big tree has brought the cable down.

  • ThomasKaluaiku
    ThomasFabianski (@ThomasKaluaiku) reported

    @bt_uk lads can you point me in the direction of where I can talk to customer service out of hours

  • RhoCassio
    Cassie Black (@RhoCassio) reported

    @bt_uk Well it would help if I actually had the internet connection that I've paid for. I accept that faults happen, especially in the aftermath of a storm but some explanation of why my internet has been down for 12+ hours would be nice.

  • DanielWitter6
    Daniel Witter (@DanielWitter6) reported

    @bt_uk @EE Since yesterday my bt fibre back up hybrid has been flashing red with no signal and both our mobile have had no service. Yet the EE website suggested no signal issues? Please advise. 🥺

  • milanmatejka
    Milan Matejka (@milanmatejka) reported

    @bt_uk Hi BT, I ran your Diagnostics Bot and it said that there is a Network problem and expected to be resolved by yesterday 18:57, but still without broadband and the BT service status still has an undefined repair date. Do you have more information on your end (01424, TN37)?

  • jimi43
    Jim (@jimi43) reported

    @hollyseddon @BTCare Down since noon @BTCare any idea how long....getting on for 12 hours and counting

  • hollyseddon
    Holly Seddon (@hollyseddon) reported

    @jimi43 @BTCare My tweet was from 2009 so I’m pleased to say this isn’t an ongoing problem! Hope yours gets fixed soon though!