BT (British Telecom) Outage Report in Lewisham, Greater London, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, City of London, Croydon, Southwark, Romford, Westminster Abbey, City of Westminster, Paddington, Wembley, Mitcham, Islington, Sutton, and Hampstead.

City	Problem Type	Report Time
London	Internet	32 minutes ago
London	Wi-fi	15 hours ago
London	Internet	16 hours ago
Hammersmith	Wi-fi	19 hours ago
Camden Town	E-mail	22 hours ago
City of London	Phone	24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Daniel Shade (@shade306) reported 3 minutes ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 4 minutes ago from Lambeth, England

  @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

• 
  Allen_lovemymind (@EpsomMental) reported 6 minutes ago from Epsom and Ewell District, England

  @emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.

• 
  Dan White (@whitedan2001) reported 15 minutes ago from London, England

  Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 17 minutes ago from Lambeth, England

  @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

• 
  Sabrina J. Elliott (@SJEIsAnAuthor) reported 23 minutes ago from Tottenham, England

  @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

• 
  Allen_lovemymind (@EpsomMental) reported 25 minutes ago from Epsom and Ewell District, England

  @bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 31 minutes ago from Lambeth, England

  @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

• 
  GurunG PankaJ (@Godavarian193) reported 32 minutes ago from Merton, England

  Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

• 
  Lonely-planet-girl (@excellenceinLDN) reported 32 minutes ago from Lambeth, England

  @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

• 
  Ingrid Marsh (@IngridMarsh_) reported 33 minutes ago from Lambeth, England

  @bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.

• 
  john durant (@johndurant63) reported 35 minutes ago from Islington, England

  @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 38 minutes ago from Lambeth, England

  @bt_uk any news on when the Brixton BT outage is going to be dealt with?

• 
  Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported 43 minutes ago from Lambeth, England

  @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

• 
  Janet E Baldwin 🌸 (@JanetEBaldwin) reported 45 minutes ago from Sutton at Hone, England

  @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

• 
  KP 🇺🇸 (@kylepont) reported 46 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Allen_lovemymind (@EpsomMental) reported 47 minutes ago from Croydon, England

  I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

• 
  Richard Foster (@richardfoster1) reported 48 minutes ago from London, England

  @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

• 
  john durant (@johndurant63) reported 52 minutes ago from Islington, England

  @bt_uk waited five hours for a engineer No communication Anotherost customer

• 
  Ororo Munroe (@justcryhavoc) reported 58 minutes ago from London, England

  @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Naomi Lemur 🌱 (@LadyLemur) reported 3 minutes ago

  @bt_uk I have however just called & spoken to someone who said it's going to be ANOTHER '48 working hrs' for Openreach to finally cancel their order. This will be over a month since the issue began.

• 
  Harri Campion (@CampionHarri) reported 4 minutes ago

  Hey @Channel4, what's the deal with your @bt_uk TV app? Like it's so bad. I've missed so much great TV this week because they don't go up and cant be found. Tuesdays bake off, not there, Jenas doc, not there, 24 hrs in police custody, 2020 episodes. Help me please!!

• 
  David Salvoni (@Didi_CS) reported 5 minutes ago

  @bt_uk Terrible reply! Then why was I told that I would be called prior to the appointment or given the engineers details. I never got any of that, and never got a call from the engineer, despite them saying I did. Question is what are you going to do about it?

• 
  Liz 🌎 (@_whatlizloves) reported 6 minutes ago

  @EE @bt_uk please can someone help? At the minute it looks like I pressured to change my broadband on the promise of a cheaper phone bill and that hasn’t happened. Instead I’m paying more for my broadband and no offers on my phone bill! Poor service.

• 
  Martyn Havell (@BadWilf) reported 7 minutes ago

  My super-duper, will never drop backed up by 4G WiFi by @bt_uk has gone down again. What an absolute bargain at £55 a month

• 
  Jo Jackman (@jackman_jo) reported 7 minutes ago

  @bt_uk PLEASE can someone contract me from the UK! that will actually help and Understand. i am sick of hours of patronising and robotic replies for a very serious matter !

• 
  LizzyMack (@LizzyinEcosse) reported 8 minutes ago

  @bt_uk 5 yrs ago I was given the landline number of a local business which ceased trading years ago. I get daily calls from people looking to make a booking. How can I get this changed? It's very annoying esp as some don't believe I am not them! Pls help!

• 
  Tim Bentley (@TheWestgateBear) reported 9 minutes ago

  Signal so poor I can’t even log into my BT app to register a fault and it is taking half a dozen tries for anything to post to Twitter! @bt_uk

• 
  Richard Crash Brown (@RBrown260) reported 9 minutes ago

  I’ve been waiting since last Friday for someone to call me back……not very good customer service @bt_uk

• 
  Jeremy Davies (@DaviesJeremy) reported 10 minutes ago

  @bt_uk Shocking service #wedontcare - moved 93 year father-in-law from @VodafoneUK / - they disabled copper line (which was not requested - fall alarm system now failing) / account access broken / support is terrible and even they recommend that we should move to @TalkTalk !