BT (British Telecom) outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Lewisham, England

The most recent BT (British Telecom) outage reports came from the following cities: Catford, Southwark, City of London, Newham, City of Westminster, Poplar, Thornton Heath, and Beckenham.

City	Problem Type	Report Time
Catford	Total Blackout	11 hours ago
Southwark	Total Blackout	12 hours ago
City of London	Internet	19 hours ago
Newham	Total Blackout	2 days ago
Newham	Wi-fi	2 days ago
City of Westminster	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Daniel Shade (@shade306) reported 38 seconds ago from Bromley, England

  Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

• 
  Paton (@MarkPaton84) reported 14 minutes ago from Lambeth, England

  For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

• 
  Johan Larsson (@jlarsson89) reported 17 minutes ago from Eltham, England

  @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

• 
  Joe Tyrrell (@JTyrrell_) reported 26 minutes ago from Lambeth, England

  @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

• 
  Kate Austin (@kateaustin496) reported 27 minutes ago from Stratford, England

  @thebedfordfox @btsport Not a bad cricketer either David.

• 
  Kurtis Simon (@kurtistime1985) reported 28 minutes ago from Camberwell, England

  @btsport can you stop talking but players who don’t make it a **** PL teams. If Newcastle had decent players anyone would score goals. NO ONE CARES!!!

• 
  Rahel Bailie (@rahelab) reported 30 minutes ago from Camberwell, England

  @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

• 
  R4T3D_R7 (@R4T3D_R7) reported 31 minutes ago from Poplar, England

  @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

• 
  Brian Hutchinson (@bhutch41) reported 33 minutes ago from Lambeth, England

  @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

• 
  sarvar mojgani (@gains_guru) reported 34 minutes ago from Bromley, England

  @bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.

• 
  Johan Larsson (@jlarsson89) reported 38 minutes ago from Eltham, England

  @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

• 
  Anthony Harris (@AntoineDingDong) reported 46 minutes ago from Bromley, England

  Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

• 
  ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported 48 minutes ago from Poplar, England

  @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

• 
  FirstClassLounge (@1stclasslounge) reported 48 minutes ago from Stratford, England

  So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

• 
  Joe Tyrrell (@JTyrrell_) reported 51 minutes ago from Lambeth, England

  @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

• 
  Rob ‘Mr Vee’ Vary (@RobVary) reported 52 minutes ago from Camberwell, England

  @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

• 
  Martin (@martin466004) reported 53 minutes ago from Bromley, England

  @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

• 
  Barry (@uksov) reported 53 minutes ago from Eltham, England

  @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

• 
  J (@CFCJae_) reported 57 minutes ago from Eltham, England

  Known is a **** pundit. #BTSport

• 
  Paul Kellaway (@pkllwy) reported 58 minutes ago from Poplar, England

  Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramnish Kalsi (@ramnishkalsi) reported 4 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  Vicky Fraser (@bt_vicky) reported 4 minutes ago

  @bt_uk Loyal customer of many years here! Please can you tell me how to get technical email support?! Chatbot offering unhelpful advice and signposting to manuals and no reply on the telephone numbers provided. Ty

• 
  George Somerville (@geosomerville) reported 6 minutes ago

  Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

• 
  Mark Haynes (@IQuitMuskspace) reported 8 minutes ago

  .@bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody.

• 
  Pam Medlock (@PamMedlock) reported 9 minutes ago

  @bt_uk It won’t! I have spoken to at least 6 different people for hours to sort the problem. I was told to buy a new phone which I was assured BT would pay for if it didn’t fix the problem. It didn’t and you won’t pay. 😫

• 
  Lynda Hull (@lyndannh) reported 11 minutes ago

  @bt_uk HELP please.

• 
  paul_archer (@paul_archer) reported 11 minutes ago

  @bt_uk haha you are joking aren't you? The lines are only answered 8am-9pm Monday to Friday even though you complete migrations over the weekend now with what seems minimally trained staff and no support.

• 
  Marc Dyson 🐟🐟🐟 (@markymarc1973) reported 13 minutes ago

  @bt_uk Tremendous work @bt_uk not only have I contacted you on here (and you haven’t even replied or DM’d to my reply), but I also emailed you and got nothing back. So, phone call, twitter feed and email and no comeback from you guys other than to call again. Awful. Goodbye in Oct.

• 
  john conner (@johnconner05) reported 13 minutes ago

  @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

• 
  Tom Tolkien (@tomtolkien) reported 18 minutes ago

  @bt_uk how do I cancel my BT account?