BT (British Telecom) Outage Report in Lewisham, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Lewisham, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, Camden Town, Hammersmith, Hampstead, City of London, London, Hackney, Islington, Southwark, Ilford, Paddington, City of Westminster, Waltham Forest, Sutton and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Pitcher
(@jasonwpitcher) reported
@bt_uk not happy with the service we are getting got no Internet, so can't work from home,loss of income,no engineer until Monday, no apologies or offer of compensation
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Emma Short
(@EmsyLamb) reported
@bt_uk It’s not often you can rave about exemplary customer care in the UK, but BT raised the bar yesterday. When the lightning storm destroyed my router, they called me within the hour and a replacement router arrived this morning, free of charge. Perfect.
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David Gooding
(@GoodingDavid) reported
@bt_uk I want to complain about your terrible service. Three times this week I have been promised an engineer and 3 times they have not turned up. 6 hours I have spent on the phone talking to different people or listening to your hold music. I am still without broadband or phone.
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pat
(@pkelly67) reported
When is @btsport @btsportfootball going to sack that thick as **** dipstick @stephencraigan ???
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bev crowter
(@aqualavender) reported
@bt_uk are you having issues with the pro box 5 installations in Worthing, Lewes and Brighton? 3 Engineers have been out and tried to install box 3 times. Internet fine but TV guide not working and handset freezes. All three engineers state they are having issues.
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Londonlad59
(@matureuser) reported
@bt_uk I think people are beginning to get fed up with having this subject rammed down their throats.
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Leigh Brown™️
(@ThatLeighBrown) reported
THANKS @btsport for REMOVING #chromecast support for your app. With no warning, because “it turns out it’s cheaper way to watch than via our set top box”! Now my elderly dad with his chromecast is now screwed and confused about what to do. @BTCare sort this out! #btsport #bt
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Iain Robb
(@iainrobb83) reported
@btsport @EE need to get a grip, going round in circles to watch the football tonight on the app and both saying its each others fault. Cant wait to cancel this contract #cowboys #anyonegotastreamforthegame #shambles
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Ewan Stoddart 💙
(@EDWStoddart) reported
@bt_uk we are now at 4 separate visits by your engineers to get us connected and still no broadband - I am no trying to call up to chase for an update and it simply cuts out after 5 mins on your main number / not great service !
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The Timelush 🏴
(@tammytastic69) reported
@btsport can you explain why my BT box doesn't support 4K but my BT Sport app on my TV does ?