BT (British Telecom)

BT (British Telecom) Outage Report in Leatherhead, Surrey, England

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The latest reports from users having issues in Leatherhead come from postal codes KT22.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leatherhead, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leatherhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leatherhead, Surrey, England 01/18/2026 15:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leatherhead, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hounslow, Caterham, Reigate, Guildford, Thames Ditton, Redhill, Leatherhead, Southwark, Wandsworth, Dorking, Wallington, Godalming and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomHounslow Total Blackout
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Leatherhead, England

Latest outage, problems and issue reports in Leatherhead and nearby locations:

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Loop31854071 Loop (@Loop31854071) reported

    @bt_uk bt are a load of rubbish! I've had no Internet for a month, called 12 times, been sent 4 mini hubs all do not work. 5 engineers booking - days messed about, no one showed up. 2 routers. Still no Internet. World's worst broadband company there is. 🤬🤬🤬

  • Hoddsr_aka_Bert Bob Hodds (Bert) #norfolkvariant (@Hoddsr_aka_Bert) reported

    @bt_uk So if you can’t show me so I just have take on faith that what you guys tell me and the charge is accurate ? I don’t think that’s acceptable. How can I know and how can you help me diagnose it ? You must know the IP’s etc ?

  • mattPez Matt Pez 🐻 (@mattPez) reported

    @Rach_A_Rama @bt_uk if you have a chance to switch can recommend Zen been with them years and never had a single problem

  • Bangers1971 Vinny (@Bangers1971) reported

    Never has it been so difficult to change mobile providers. And considering its @bt_uk to @EE #thesamecompany 😭

  • Bilkomark Perky by name (@Bilkomark) reported

    @girl_tinder @bt_uk The two times in my life when I thought I actually may have a heart attack were caused by @bt_uk! The worst customer service ever. Caused mainly by the split with open reach.

  • goodman_pamela Pamela Goodman (@goodman_pamela) reported

    @bt_uk No. Thank you for replying. It took more than an hour and a half but the issue has been resolved.

  • h82fran Francis (@h82fran) reported

    @girl_tinder @bt_uk Had issue too when my went, engineers antics were suspect. E1 came with tools to do half job, not any eventuality. E2 came & promptly said I finish so soon so can’t do all work today. Proceeded to repeat E1 work instead of what he could’ve been doing. Took 3visits to fix

  • HatteeHat Hattikins 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@HatteeHat) reported

    @girl_tinder @bt_uk I’m sure they’d miraculously get in touch if you stopped paying. Imagine if *everyone* who is locally affected stopped paying - bet it’d suddenly become a priority for them to sort then. @bt_uk be ashamed of your poor service 😡

  • mainlymono Paul Smith (@mainlymono) reported

    Talktalk @TalkTalk refuse to investigate very slow Fibre speeds, so am thinking of changing to e.g @bt_uk However I understand my line is "unbundled" to talktalk. Will that cause delays?

  • redtilldead83 douglaslambie (@redtilldead83) reported

    @bt_uk can you explain why I’m paying what I’m paying for bt services when I’ve just spent the last 90 minutes trying to get my youview box to work , if no acceptable answer is given then I will cancel my direct debit 😡🤯cheers