BT (British Telecom)

BT (British Telecom) Outage Report in Whyteleafe, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whyteleafe, Surrey, England 04/01/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whyteleafe, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Lewisham, London, Croydon, Sidcup, Streatham, Southwark, Isleworth, Mitcham, Balham, Sutton, Carshalton, Dorking, Reigate, Kingston upon Thames and Wandsworth.

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City Problem Type Report Time
United KingdomLewisham Internet
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • martin466004 Martin (@martin466004) reported from Bromley, England

    @DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • kanishofficial kanish official (@kanishofficial) reported from Camberwell, England

    @bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    What is this #BTSport idiot talking about ?? Luiz was about to head the ball when he was shoved in the back 🙄🙄#COYG

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sluggett_martin Martin Sluggett (@sluggett_martin) reported

    @bt_uk Having to revisit an issue i had already addressed and agreed to a solution to find it had not been executed then having to re examine all the details again to get to the same conclusion.

  • PMH58 P M Hillman (@PMH58) reported

    @MartinSLewis We were with @virginmedia for years. Prices always increasing. Intermittent signal. Farcical customer service. We walked away. Now with @bt_uk Far cheaper. Signal is fine. Good customer support. And flexibility - we got an upgrade last year: paying less but getting more!

  • paulusminimus Paul Gedge (@paulusminimus) reported

    @bt_uk Third time in about two weeks our internet's gone down for a protracted period. Seriously?

  • iamamro Amro (@iamamro) reported

    @IanMartin @bt_uk You somehow blocked yourself from accessing the Internet. You’ll need the login turn off access control.

  • FoxyJaneK Jane Fox (@FoxyJaneK) reported

    @bt_uk my broadband router has rebooted itself 5 times so far today. Is there an issue?

  • reyjoe50_joe Joe reynolds (@reyjoe50_joe) reported

    @GaryLineker @btsport Gary, the analysis of Porto's penalty seemed wrong to me. The defender was going towards the ball. The attacker wasn't. In trying to "shield" a ball which wasn't in his possession he caught the defender's leg and fell down.

  • KathyPearson1 Kathy Pearson (@KathyPearson1) reported

    @bt_uk Never thought moving my phone and broadband would be so stressful. BT notified on 18/02. Given 3/03 as moving date. That was then changed to 8/03. Phone line done but am still waiting for broadband #poorservice #unacceptable Now looking at 12/03 at the earliest. 😡

  • sadiamaqsood سعدیہ (@sadiamaqsood) reported

    @bt_uk I was on phone on Friday 26th for about 3 hours and really pissed I have to call again for this issue. If no one helps me, please note I WILL CANCEL THE DIRECT DEBIT and will write to the ombudsman to lodge a formal complain. I am left with no option.

  • callumLtfc Callum (@callumLtfc) reported

    @DiStefano1410 @GaryLineker @btsport It really wasn't. Awful commentary

  • mcpeake_mark Mark McPeake (@mcpeake_mark) reported

    @bt_uk So it's raining and what does that mean? It means a reasonable Internet connection of 35/4.5Mbs with a ping of 18ms drops to 5.7/0.73Mbs with a ping of 515ms. And before you ask, it isn't anything in my house. Same old problem. Go look at the pole connection. It's there!