BT (British Telecom)

BT (British Telecom) Outage Report in Whyteleafe, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whyteleafe, Surrey, England 09/18/2025 13:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whyteleafe, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, London, Croydon, Mitcham, Orpington, Worcester Park, Wandsworth, Caterham, Bromley, Teddington, Redhill, Reigate, Sutton, Dartford and Lewisham.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomCroydon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk engineer has been est repair date next tuesday , ive done cabling and seen how fibre optic is made sounds like it maybe a cracked cable as if its a card my connection be down its just slow

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • SMarxx4 Sandro Rosa (@SMarxx4) reported from Epsom and Ewell District, England

    @bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something

  • JohnnyDowling10 Johnny Dowling (@JohnnyDowling10) reported from Croydon, England

    It's amazing that between March and May @skytv put my bill up by £12.47 a month without even a notification! Over 14% increase for no change in service at all - odd behaviour considering I am out of contract. Hey there @bt_uk and @VirginMedia_TV

  • cat_la Cat Fitzmaurice (@cat_la) reported from Bromley, England

    @bt_uk can someone help me pls? So many channels have disappeared off my entertainment full tv package, how to I cancel or get my channels I pay for pls?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?

  • VentersGaming David Venters (@VentersGaming) reported from Croydon, England

    @bt_uk someone from open reach came did lots tests turned out that the fibre optic cable as near to breaking so packet pingback signal was degrading

  • ilopezcard Ingrid Lopez Cardona (@ilopezcard) reported from Lambeth, England

    @bt_uk Have been trying many weekends and weekdays to contact you for issues with my TV. No response. App support is useless as it does not describe the box I have. Issue since box installed last year. No way to have it fixed. Might leave BT as the response rate is zero

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • _LannyWalker Lanny (@_LannyWalker) reported from London, England

    @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

  • Janietip Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk my internet is dropping out all the time (this morning 5 times in two hours) and the extra thing I pay for for “unbreakable wifi” isn’t doing anything AND my landline is still down … what is going on?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonSinderson Grumpy Mum (@AlisonSinderson) reported

    After a catalogue of errors over months the day after closing complaint @bt_uk have cut off my 83 year old parents land line for the second time in error. No phone for 10 days & now can't guarantee they can keep their number which they've had for over 45 years! @Ofcom pls help

  • Young_Peno Embee (@Young_Peno) reported

    That’s nice @bt_uk putting up their prices by inflation +4% when millions of people are on reduced wages or have lost their jobs. Very customer focused. Time to change. @MartinSLewis please name and shame

  • PJ45336800 PJ (@PJ45336800) reported

    @bt_uk so after agreeing to join you in January, your engineers were booked 1st March, fitting my phone line and broadband finally took place Wednesday, you tell me TODAY you do not have the port space for me to be a customer and your advice is to find another provider.

  • imparekh Imparekh (@imparekh) reported

    @bt_uk @BTCare can enjoy when it receives a lawsuit for deliberate distress caused by inaction. You sell our details or fail to secure them when we complain.

  • PillansGary Gary Pillans (@PillansGary) reported

    @bt_uk I have an engineer booked to come out on Tuesday, they said it was to fix the fault which i am assuming means they will fit a phoneline into my flat

  • 1HandRyan Ryan (@1HandRyan) reported

    internet forcing me to give up the stream is so bullshit man, why can't i just have stable internet for once? theres always issues @bt_uk fix ur ****

  • MaxineCormack Maxine Cormack (@MaxineCormack) reported

    @bt_uk we have been waiting at home since 8am this morning for your engineer. Please can you help.

  • mainlymono Paul Smith (@mainlymono) reported

    let's hope it all works out as planned, but making TV account/subscription changes today, including a cancellation, excellent service from both @SkyUK & @bt_uk. UK call centres, Quick response, helpful staff

  • thedudexdd Flawless (@thedudexdd) reported

    @bt_uk YOU ARE ****

  • AlisonSinderson Grumpy Mum (@AlisonSinderson) reported

    @bt_uk They are who I've been dealing with. The day after the complaint was resolved the landline was cut off again amd I am being told that there's no guarantee they can keep the number they've had since 1974! After a week it was reconnected with a different number - it is beyond bad