BT (British Telecom)

BT (British Telecom) Outage Report in Whyteleafe, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whyteleafe, Surrey, England 12/22/2024 17:50

December 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whyteleafe, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Lewisham, London, Welling, Blackheath, Croydon, Swanley, Bexleyheath, Streatham, Mitcham, Eltham, Banstead, Coldblow, Orpington, Sidcup and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLewisham Internet
United KingdomLewisham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWelling Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Yes I'm aware of how networks work and the difference between wifi and an ethernet cable, what I'm saying is that your latency issues weren't a thing a month ago with identical everything except name on the contract. Stop dodging responsibility and fix your issues.

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • Bernie82_ Steve Bernard (@Bernie82_) reported from Wandsworth, England

    Do we really have to see this @btsport ad every 60 seconds. Bad enough to watch it once #BBL09

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    I remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    @bt_uk Changed TV deal now getting emails about returning the equipment. Customer service no idea why. ‘Wait until the new deal kicks in and they’ll probably stop’

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Wireless, exactly the same way it was before I was forced to get a new identical account with the same users doing the same things without issues. My ms goes from the 20s to in the thousands in semi-regular intervals regardless of time of day or other usage.

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Actually you can, you just won't because of company policy. Any ISP that actually gives a shit about being an ISP would've sorted everything out in at most 3 business days. Yours sincerely, "Jonah"

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk still having latency issues which I assume you will claim are routine, speeds are fine and as expected but the important thing for a connection is reliability, I'm still getting lag spikes and dropped connections from both online games and voip. Yes, my settings are fine.

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

  • dangregorybfc Dan Gregory (@dangregorybfc) reported from Bromley, England

    @bromleyfc @HarrogateTown @btsport Same old @btsportfootball never showing consideration towards the away fans. all televised league games have been away. absolute shambles once again. **** BT sports

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • Djbarryc Barry c (@Djbarryc) reported from Bromley, England

    @BTSportBoxing where’s the after coverage and all the celebrations poor coverage by @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • turbomunch turbomunch (@turbomunch) reported

    @markbentley111 @btsport The web browser is android on the TV so would the same as watching through a phones browser. Ive watched many different streaming links through the web browser and full screen it with no issues.

  • JPC59778065 John Ribble Valley (@JPC59778065) reported

    @bt_uk been asked to DM regarding line down. My address is 18 Beech Grove BB73JY. ACC No GB23230792

  • siwade82 Simon wade (@siwade82) reported

    @Luke_FFF @bt_uk I had a similar issue of being dissconnected for no reason, being sent dongles that dont work, being lied too and juat general uselessness. Only resolved when emailed all the issues to CEO etc. Philip Jansen. Shortly after that resolved very quickly

  • langelmessi2 The king is here (@langelmessi2) reported

    @Luke_FFF @bt_uk They should cancel your contract

  • geoaitken2 George Aitken (@geoaitken2) reported

    @bt_uk by Internet down in Larbert Falkirk, any updates

  • steveredout Steve Redout (@steveredout) reported

    @bt_uk can you please let me know why yet again the internet is down

  • dazlewis Darren Lewis (@dazlewis) reported

    Keep your finger off the ad trigger on the #MLBPostseason broadcast @btsport. The MLB Network coverage is bad, but at least let us watch the game. #WhiteSox

  • auld_jethart Callant (@auld_jethart) reported

    @bt_uk Eh no, our broadband continues to fluctuate wildly & regularly drops off completely. This means we don’t get the service that we are paying @bt_uk to provide.

  • ukbestsatire Curious Borges (@ukbestsatire) reported

    @btsport what's going on with your stream of the #alds @astros @whitesox game? Stream cutting out, adverts interrupting - may have to CANCEL my subscription.

  • JPC59778065 John Ribble Valley (@JPC59778065) reported

    Hey @bt_uk my line is down and you won't let me call. Then you say I can only text but you will charge me for the text. Not happy. Help please.