BT (British Telecom) Outage Report in Whyteleafe, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Whyteleafe, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Whyteleafe, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Croydon, Wandsworth, Bexleyheath, Sutton, Sevenoaks, Dorking, Westerham, Kingston upon Thames, Teddington, Banstead, Purley, Bromley and Warlingham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Whyteleafe, England
Latest outage, problems and issue reports in Whyteleafe and nearby locations:
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Oliver Boito
(@ollieboito) reported
from
Whyteleafe, England
@bt_uk Still having issues unfortunately
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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JorG
(@spanishgeo) reported
from
Merton, England
@SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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JorG
(@spanishgeo) reported
from
Merton, England
@haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Anouska Leon
(@AnouskaLeon) reported
from
Merton, England
@bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
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Glebe Football Club
(@glebefootball) reported
from
Bromley, England
I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Andrew Erskine
(@erskineandrew) reported
from
Sevenoaks, England
For both @SkySports and @btsport to require millions of customers to queue for hours to cancel when there is no sport is corporate chiselling of worst sort. You can buy online - should be able to stop online.
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Plumstead
(@Plummymummy) reported
@bt_uk I am trying to get through to the bereavement team and been on hold for a team then cut off, try another option it says help desk unavailable, please help
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TDM
(@TDM63231057) reported
@bt_uk Hi there, can you help. I sent my old broadband router back to you (and have a text to confirm) but you keep sending me texts asking to return my kit. I tried the helpline but it’s down. Can you please help on this. Cheers
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Mark Hind
(@HindMark) reported
@bt_uk how can such a large comms company be so **** at comms. I have just wasted 90 minutes waiting for an answer on their ‘help’ line and still no answer. Then went to another’help’ desk to be told they are closed 😩😩😩
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MrsBelchere
(@EmmaBelchere) reported
@bt_uk I need to speak to somebody about my account but all of the telephone numbers I have tried say that the helpdesks are closed. Can you help please?
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Orange Tree
(@orangetreesss) reported
@bt_uk been on hold for 2 hours?!Then got hung up on and now saying all desks are closed. I've been having issues for 2 weeks!! I need help!
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husrag◎
(@husrago) reported
Aweful customer service from @bt_uk as I’ve been receiving bills despite I have explained them I have no BT service and they confirmed that. Yesterday I got my ‘final bill’ and now I’m struggling to reach them on phone. @bt_uk could you please clear my name from random bills pls?
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Anna Handel
(@handelhome) reported
@bt_uk I have been on hold to speak to someone since 8.30am and at 10.00am I got cut off, calling back it says you have closed the help department. Can someone please contact me
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husrag◎
(@husrago) reported
Awful customer service from @bt_uk as I’ve been receiving bills despite I have explained them I have no BT service and they confirmed that. Yesterday I got my ‘final bill’ and now I’m struggling to reach them on phone. @bt_uk could you please remove my name from random bills pls?
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Mavi Lopez-Martine🇪🇸🇪🇸🇪🇸🇪🇺🇪🇺🇬🇧
(@MartineMavi) reported
@bt_uk why are all your help desk not working? Why all closed? Why have I cancelled a service 6 days ago yet still getting correspondence stating still active? Been over 3hrs on the phone in the last week….
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Edd Sirr
(@eddsirr) reported
Question for @bt_uk - if I’m trying to leave and can’t get through, I’m ok to reduce the number of minimum days I have to pay for? Or is there an email address I can have to cancel my services? @Ofcom or @BBCWatchdog should look at this as it’s grossly unfair.