BT (British Telecom)

BT (British Telecom) Outage Report in Whyteleafe, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whyteleafe, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whyteleafe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whyteleafe, Surrey, England 06/04/2025 19:40

June 04: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whyteleafe, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Surbiton, Dorking, London, Sutton, Croydon, Edenbridge, Caterham, Bromley, Wandsworth, Redhill, Wallington, Banstead, Lewisham, Thornton Heath and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSurbiton E-mail
United KingdomDorking E-mail
United KingdomDorking E-mail
United KingdomLondon E-mail
United KingdomSutton E-mail
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whyteleafe, England

Latest outage, problems and issue reports in Whyteleafe and nearby locations:

  • devanikindia devanik saha (@devanikindia) reported from Croydon, England

    @bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287

  • janthea46 Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • barriebrown1 barrie brown (@barriebrown1) reported from Merton, England

    @bt_uk is your customer service line down? Calling the number and it says the help desk is closed

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • PaulKohlerSW19 Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported from Merton, England

    @bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • jamesvalero1977 James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • DanfromtheSouth Danny Attle (@DanfromtheSouth) reported from Bromley, England

    @btsport College Football now please. I love Cricket but if the weather causes problems, so be it. Stick to the scheduled programming! 🏈

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • coolhati coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • R_Tillo_x SALTED CARAMEL 🍫🍯 🇯🇲♑️ (@R_Tillo_x) reported from Camberwell, England

    @bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • swshi_ swshi (@swshi_) reported

    @bt_uk can you fix whatever you're doing before i do something about it...

  • cath_paterson Catherine Paterson (@cath_paterson) reported

    @bt_uk @bt_uk no, it is not a new build. Why has no one been in touch to advise of this without me chasing? Connections Team were supposed to ring me with an update on Sunday, Monday and today, but I have had nothing and had to do all the chasing. Dreadful customer service

  • tonitituss T✨ (@tonitituss) reported

    I am honestly in shock that a company such as @bt_uk can give such poor service no matter how many different people you speak to! 8th person now and still SHOCKING

  • dollytwh Jean Parmesan (@dollytwh) reported

    @bt_uk Don’t answer the phone, no way of contacting you by email, live chat tell you nonsense, the only way to speak to anyone is to make a complaint. Then they tell you there is nothing they can do to help. Dreadful customer service.

  • sarajulia99 sara (@sarajulia99) reported

    @OpenreachHelp disgusted with your lack of service & communication. Your engineer was due 8am-1pm today & it is only by me phoning @BTCare to query non arrival i find out you have lack of resources today & next appointment is 5 weeks away. Why did you not let me or @BTCare know?

  • eddingtonmill Rafia Willmott (@eddingtonmill) reported

    @btbusinesscare hi BT you are causing additional damage to a small independent hospitality business by not resolving problems with our system. We rely on wifi for payments, service and ordering. None of it working properly because BT has not dealt with it correctly.

  • AlanJonesPA Alan Jones (@AlanJonesPA) reported

    Most people making a conscious effort to support small businesses this Christmas amid worried they could go bust - new research by @bt_uk

  • LlanwddynShop Dafarn Newydd: Store, Takeaway and Fuel Station (@LlanwddynShop) reported

    @btbusinesscare aware but major Broadband outage now affecting the village. We are cash only until issues resolved

  • Parksy Ian Parkes (@Parksy) reported

    @__MLx0 @bt_uk Binned off BT a few years back, when it works its fine but they have the worst support I have ever come across

  • thelottsarnies Jonathan Mccomb (@thelottsarnies) reported

    @bt_uk any one having any problems with there business phone line moved to the new cloud system and I haven’t had a working phone from last Thursday for two days it was user busy now it just rings ..