BT (British Telecom)

BT (British Telecom) Outage Report in Beckenham, Greater London, England

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The latest reports from users having issues in Beckenham come from postal codes BR3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Beckenham, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Beckenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Beckenham, Greater London, England 12/07/2025 20:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Beckenham, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Hammersmith, City of London, Camden Town, Newham, Banstead, Purley, Islington, Fulham, Croydon, Greater London, Hackney, Bromley and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Beckenham, England

Latest outage, problems and issue reports in Beckenham and nearby locations:

  • livefr33diehard C.N. (@livefr33diehard) reported from Bromley, England

    @bt_uk excellent customer service from Tom this morning. Refreshing to actually have people who are committed to solving your problem. Best experience I’ve had with BT and I’ve been a customer for 6yrs +. Just to add it wasn’t the outcome I wanted but can’t fault Tom for trying!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

  • kazeemogunbambi Prince Kazeem Ogunbambi (@kazeemogunbambi) reported from Dartford, England

    @bt_uk BT services are the worst in history. How can I change service provider to @Bt_uk since 25th August and yet to be connected to its fiber broadband in October. It’s really a pathetic story . I have been data on my phonetic work from home .

  • bobmontefusco Robert Montefusco (@bobmontefusco) reported from Bromley, England

    @btsport Tell Savage he looks like an idiot with that coat !

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • gxyred Jared (@gxyred) reported from Lambeth, England

    @Richy_____ @ClockEndJamesXI @bt_uk What does being straight have to do with a WiFi service though? They’re just a real couple it’s not that deep.

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • Jon_Edwards_ Jon Edwards (@Jon_Edwards_) reported from Bromley, England

    Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • bunjlessball Big L 🏳️‍🌈 (@bunjlessball) reported from Bromley, England

    I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRealTicey Paul Tice (@TheRealTicey) reported

    @bt_uk Thanks. There is no problem watching it through the app on the iPad or iPhone. I have seen posts on your forums with people stating exactly the same problem on their XBox Series X. It is as if it is not forcing the XBox to play the stream in 50hz.

  • AgeofVictoria AGEOFVICTORIAPODCAST 💙 (@AgeofVictoria) reported

    @bt_uk Thanks. This shows no problems, but I keep having dropped connections, online internet outage trackers show multiple people reporting problems in this area & other people in the area have also told me they have been having problems.

  • dr_marvinfirth Dr Marvin J.Firth BVSc (Hons.), DipFMS, MRCVS (@dr_marvinfirth) reported

    @bt_uk I have never received such poor service. Failed to place orders, sending equipment to wrong addresses, failing to send equipment and now an engineer causing damage to a neighbouring property! Tried to report and was cut off by your advisor! Brilliant!

  • E21Mo A.P (@E21Mo) reported

    Let down by Olivia @bt_uk Mobile help team. Mis-sold a product when she she knew full well I wished to port a number over. Was transferred to Becky @ee who cut the phone off after telling me a non EE number cannot be ported over rather than assisting! #furious

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @bt_uk Which we were told would happen the last 2 Thursdays.. why when you have messed up are you then making my mum wait again.. paying for a service she can't use

  • carweeklymag Carweekly (@carweeklymag) reported

    @btbusinesscare I don’t think I would have got a penny back if I hadn’t phoned. The worst customer experience out of any company that I have ever encountered AVOID #btbusiness

  • ilovemarmitefo1 Danielle Houlton (@ilovemarmitefo1) reported

    @bt_uk our internet has been down for a whole week now. Its half term and although we have had lots of family time, we still had times we wanted to watch or play something together and not been able to.I haven't been able to complete work and had to use all of my mobile data.

  • HarrisT10662851 Harris Turner (@HarrisT10662851) reported

    @bt_uk Hey BT, why is my partners internet continuously bad? The WiFi signal is notoriously bad (It barely uploads a .png file sometimes, and take an hour to download a Gb).

  • StefanHelm_ Stefan Helm (@StefanHelm_) reported

    @bt_uk That Service Checker does not work unfortunately. It says “No known issues in my area” for me, despite it affecting a number of households.

  • 5sneezy Jack (@5sneezy) reported

    @bt_uk is there an issue with broadband, my connection has dropped for the 2nd time today and it has not come back yet?