BT (British Telecom) Outage in Leicestershire, England

@bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

@bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont

More staggering incompetence from BT Mobile then. Passing the buck instead of dealing with an issue caused by themselves @BTCare Had enough now

Awaiting new TV hub from @BTCare but now there’s a delay thanks to @parcelforce. Promised a service which neither has delivered on, or taking responsibility for. We have been without services since Saturday. Don’t make promises you can’t keep and don’t blame the Christmas period!

@LevingeJulie the good news from @BTCare 1 you do not have to pay for the next 40 months bad news from @BTCare 2 we have screwed you for christmas

@Tomfairbank97 @mrjakehumphrey @btsport Love to win something it would be stupid to say anything else. But I'll take the small wins like stuffing you lot and hope for better things 👍

Same here in Rutland crap #broadband with no response or interest from @BTCare until they want your money!!!

Normal service resumed yet again #zerowifi thanks @BTCare for a total waste of money and crap service!!!! 😡😡

@btsport let us ******* hear the post fight interviews. How can I watch a man bleed like a pig but all of the sudden I can’t hear the word “****”

@BTCare We connect to the internet via ethernet and wireless....I can sense this conversation is about to go on, and on, and on. The truth is until you fix fibre direct to the house this is never going to change. @bt_uk claims of fast speeds is a myth!

@SkyHelpTeam I am currently on the phone to Sky right now to find out if it’s properly registered again and if so, Sky and @BTCare need to sort this out, as to why I’m not getting the service I’m requiring

@BTGroup @BTCare Apparently theirs an open order from bt on my account so they can't reconnect till after the 15th. Its a joke as my account shouldnt have been suspend in the first place. Honestly wouldnt recommend b.t and wish I could cancel it now.

@BTCare My customer’s bt.connect email suddenly arriving as unknown in my inbox? Customer also receiving a read receipt without me opening email. Any idea why and what to do?

@BTCare when your broadband speed is so slow you can’t run the speed test! #youwontbebothered as long as I pay my bill!

@ernesto26639514 @LewiBizzle @UpTheLilywhites @btsportfootball @btsport @btsportscore @WestHamUtd @HallerSeb @premierleague And they wonder why there national team never lift trophies

@LewiBizzle @MickeyMackkk @UpTheLilywhites @btsportfootball @btsport @btsportscore @WestHamUtd @HallerSeb @premierleague English clubs are all shit sorry World clubs I should say because 80% of the starting line ups of every club is foreigners. English fans are so bad don’t be jealous because the old firm is way bigger than your club even though it spends hundreds of millions

@benjyfishy @bt_uk fix up.

Of course @BTCare it is pure coincidence that as soon as I got a letter offering me faster speeds for a fiver a month my Internet speed has slowed down! Would rather have a more powerful signal but not for extra money I already pay you enough The plug in extender is not very good

@LewiBizzle @UpTheLilywhites @btsportfootball @btsport @btsportscore @WestHamUtd @HallerSeb @premierleague Why wouldn’t they , Your either stupid or arrogant they would outperform most and that is reality enriched with the skypound , Minus the skypound and the majority a pl clubs could not survive life yet alone a season just saying 👍

@bt_uk Your reliable broadband in my house is a 54£ monthly service of 6/8 Mb average speed, a service which don't let me upgrade as i have somewhat open order about 6 months (LIKE IS MY FAULT), made 2 complaints, nothing changed, thanks but no thanks!

@WeirdScienceX @bt_uk DLM was reset, no change. It's a routing issue somewhere in one of the exchanges.

WiFi does ggs only @bt_uk Ffs fix your WiFi

Hello @bt_uk , it sounds like most of Maidenhead has no Internet tonight. Your service line doesn't mention our area but the local Facebook group is full of complaints. Hope you fix the problem soon!

@danslee @virginmedia If it's any consolation - which I know it's not - @bt_uk customer service is also absolutely dire