BT (British Telecom)

BT (British Telecom) Outage Report in Leicester, England

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The latest reports from users having issues in Leicester come from postal codes LE1 and LE5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leicester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Leicester, England 07/16/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Leicester, England

The most recent BT (British Telecom) outage reports came from the following cities: Leicester, Loughborough, Leicestershire, Coalville, Market Harborough, Hinckley and Melton Mowbray.

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City Problem Type Report Time
United KingdomLeicester Internet
United KingdomLeicester Wi-fi
United KingdomLeicester Wi-fi
United KingdomLoughborough Internet
United KingdomLoughborough Internet
United KingdomLoughborough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • SamArmstead Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported from Quorn, England

    @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

  • chaward Dr Haward Soper (@chaward) reported from Leicestershire, England

    @bt_uk Did that already. No reply. Got answer on phone after 22 mins. V helpful lady fixed problem. But that was the only good part of the service. Response on Twitter was poor.

  • chaward Dr Haward Soper (@chaward) reported from Leicestershire, England

    @bt_uk dreadful service. Sitting on phone listening to awful music. TV not working at all. Get BTP-202 error. Tried all suggestions. TV working on phone. Am fed up.

  • xxTEJxx Tej (@xxTEJxx) reported from Narborough, England

    @bt_uk Still having issues! Got through to tech chat and need an engineer 😳

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • MaxloweLtd Diane Lowe (@MaxloweLtd) reported from Quorn, England

    @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

  • mailowl Liam D Powell (@mailowl) reported from Market Harborough, England

    @vmehta2172 @bt_uk Hopeless service. "Brilliant expert service" promised by @bt_uk

  • mailowl Liam D Powell (@mailowl) reported from Market Harborough, England

    @SaaheraM @bt_uk Awful service

  • davidjockronald David Ronald (@davidjockronald) reported from Market Harborough, England

    @btsport car crash commentary tonight , very poor the woman keeps saying we , is this villa TV no home work done on players. Utter dreadful commentary

  • tkearins Tony Kearins (@tkearins) reported from Tilton, England

    @bt_uk dns issues with service in LE7. Can get to Google, can’t resolve bbc or Microsoft. No trace route response. Guessing you have issues?

  • tomtank84 tom.j.bell (@tomtank84) reported from Newbold Verdon, England

    @btsport your standard definition service is awful! A con to make you buy HD. Such poor service

  • JonWoodcock JonWoodcock (@JonWoodcock) reported from Narborough, England

    @bt_uk Am I of the understanding that after being told around 3pm today that BT would sort out my Broadband before my 7.30pm Zoom meeting, but as my broadband is still flashing orange at 8.44pm that BT cannot fix it. Disappointed

  • ppatel1990 Prits (@ppatel1990) reported from Leicestershire, England

    @skytv @btsport @premierleague Who made that stupid decision then? Ed Woodward? #WoodwardOutGlazersOut

  • des_derek Derek Leicesterwolf (@des_derek) reported from Oadby and Wigston, England

    Couldn’t wait to talk about the semi final with Man Utd could you @btsport... the Wolves players ain’t even off the pitch, just **** off

  • GarnettJack Jack Garnett (@GarnettJack) reported from Market Harborough, England

    Appalling @bt_uk service activation. No connecting in first 24 hours, now claiming that it’s a line fault externally and will take 3 days to fix, ridiculous

  • OHspecialist Tim Ellis (@OHspecialist) reported from Market Bosworth, England

    @BTCare so I move home on Friday but can’t have my service connected for a few days; I’ve been sent a BTMinihub but it’s not connected; do I assume it starts working on Friday?

  • RamblinSydRumpo Tony Woolstencroft (@RamblinSydRumpo) reported from Blaby, England

    @btbusinesscare Wish I could. Unfortunately it won’t recognise our BT Business Account No. Cloud Voice has been down since March 20th and it’s impossible to get through on the phone.

  • bhavikghelani Bhavik Ghelani (@bhavikghelani) reported from Leicestershire, England

    It’s been really good that @btsport have shown all the Premier League games today, but it’s been let down by some of the games not having presenters at grounds, no pre match build up, no half time/post match analysis.

  • luv_tracey Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England

    @bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • adhdiwill ADHD Will 🇺🇦 #FBPE #BLM 🇺🇦 (@adhdiwill) reported

    @btbusinesscare I think the problem is you say you want us to lock in a better deal, by renewing our contract, but you’re accidentally showing us the deals only available to new customers. Who am I supposed to complain to about this? Is it ofcom? Trading standards?

  • Delna1234 Delna (@Delna1234) reported

    @jonesrachelann @btbusinesscare @Keir_Starmer Just occurred to me that I’ve heard of a number of people having problems with O2 and Virgin. All having difficulty with problems re getting through to call centres . O2 keep saying caller failed the security test until they threatened complaint

  • jim_morrison123 Jim Morrison (@jim_morrison123) reported

    @jonesrachelann @btbusinesscare Hi Rachel Did you get it sorted? We are in the same boat. The sales are great but then the technical support in India is useless. We are on the 7th week and its still not working. I think I have made 40-50 calls in total and its still not working.

  • Dave_Goodhand Dave Goodhand (@Dave_Goodhand) reported

    @btbusinesscare Hi I work for a local council, I'm trying to help a customer with an address for some stables, BT say they need an address for a connection, but stables aren't something which Royal Mail would issue an address to, How does BT deal with these situations? Thanks

  • Alex250175 Alex Usher (@Alex250175) reported

    Good Morning @btbusinesscare, Have sent a DM but had no response, would like to close out this fairly simple issue quickly please.

  • SteveGrange77 OriginalCrackfox (@SteveGrange77) reported

    Our Internet went off on 21st June, service finally restored on 10th July. 09:27 this morning - major service outage in the area.... Oh dear @bt_uk / @BTCare, not a great experience at all....

  • SadrniaK Keya Sadrnia (@SadrniaK) reported

    @EE/@bt_uk/@BTCare-We moved my elderly parents to Digital Voice. Now we cannot switch the voicemail feature off. Why can you not add the ability to switch this feature off, especially for the elderly? They cannot work Voicemail in the upper 80’s. Help create the ability to action

  • dr_phil_ok Phil (@dr_phil_ok) reported

    @btbusinesscare Tried this. No further forward. @WeAreOpenreach are apparently swtiching off our 300mbps service and have rolled out fibre to all but ten house in my area so the only option is a 75% downgrade. They have no idea when our sevice will be dropped, no idea when we will get fibre....

  • jane_stevens7 Jane Stevens (@jane_stevens7) reported

    @bt_uk @BTCare raised complaint with @bt_uk yesterday return call due today before 1.30pm for update…..Guess what ….. failed again to call ! Poorly run service time to cancel #nowtv #Bt #EE

  • mccroryhair McCrory Hair ✂️ (@mccroryhair) reported

    @btbusinesscare absolute **** show. Broadband and phone down since Saturday. Still no resolution. Five days days of Business lost. You are a joke.