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BT (British Telecom)

BT (British Telecom) outages and service status in Leicester, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Leicester, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • The most recent signal from this area was received Jun 5, 1:51 PM GMT+1.
  • 44% Internet (44%)
  • 22% E-mail (22%)
  • 22% Phone (22%)
  • 11% Wi-fi (11%)

The latest reports from users having issues in Leicester come from postal codes LE1 , LE3 , LE5 and LE2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Leicester, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Leicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 8: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Leicester, England

The most recent BT (British Telecom) outage reports came from the following cities: Leicester, Leicestershire, Market Harborough, and Coalville.

CityProblem TypeReport Time
Leicester E-mail 3 days ago
Leicester E-mail 3 days ago
Leicester Phone 11 days ago
Leicestershire Internet 11 days ago
Leicester Internet 12 days ago
Market Harborough Phone 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Leicester, England

Latest outage, problems and issue reports in Leicester and nearby locations:

  • mailowl
    Liam D Powell (@mailowl) reported from Market Harborough, England

    @SaaheraM @bt_uk Awful service

  • des_derek
    Derek Leicesterwolf (@des_derek) reported from Oadby and Wigston, England

    Couldn’t wait to talk about the semi final with Man Utd could you @btsport... the Wolves players ain’t even off the pitch, just **** off

  • chaward
    Dr Haward Soper (@chaward) reported from Leicestershire, England

    @bt_uk Did that already. No reply. Got answer on phone after 22 mins. V helpful lady fixed problem. But that was the only good part of the service. Response on Twitter was poor.

  • hippy_jon
    Jon (@hippy_jon) reported from Market Harborough, England

    @bt_uk Morning. The speeds are generally ok but really slow at the moment. Connection drops at random.

  • ppatel1990
    Prits (@ppatel1990) reported from Leicestershire, England

    @skytv @btsport @premierleague Who made that stupid decision then? Ed Woodward? #WoodwardOutGlazersOut

  • j_lishman
    jamie lishman (@j_lishman) reported from Woodhouse, England

    @bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont

  • JonWoodcock
    JonWoodcock (@JonWoodcock) reported from Narborough, England

    @bt_uk Am I of the understanding that after being told around 3pm today that BT would sort out my Broadband before my 7.30pm Zoom meeting, but as my broadband is still flashing orange at 8.44pm that BT cannot fix it. Disappointed

  • j_lishman
    jamie lishman (@j_lishman) reported from Woodhouse, England

    @bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

  • bhavikghelani
    Bhavik Ghelani (@bhavikghelani) reported from Leicestershire, England

    It’s been really good that @btsport have shown all the Premier League games today, but it’s been let down by some of the games not having presenters at grounds, no pre match build up, no half time/post match analysis.

  • tkearins
    Tony Kearins (@tkearins) reported from Tilton, England

    @bt_uk dns issues with service in LE7. Can get to Google, can’t resolve bbc or Microsoft. No trace route response. Guessing you have issues?

  • xxTEJxx
    Tej (@xxTEJxx) reported from Narborough, England

    @bt_uk Still having issues! Got through to tech chat and need an engineer 😳

  • MaxloweLtd
    Diane Lowe (@MaxloweLtd) reported from Quorn, England

    @bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!

  • thegstokes
    Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...

  • chaward
    Dr Haward Soper (@chaward) reported from Leicestershire, England

    @bt_uk dreadful service. Sitting on phone listening to awful music. TV not working at all. Get BTP-202 error. Tried all suggestions. TV working on phone. Am fed up.

  • SamArmstead
    Barraboy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇪🇺 (@SamArmstead) reported from Quorn, England

    @McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯

  • thegstokes
    Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.

  • carpediememmie
    Emmie (@carpediememmie) reported from Hathern, England

    @bt_uk Well they weren't and now we have to cancel our plans tomorrow..

  • tomtank84
    tom.j.bell (@tomtank84) reported from Newbold Verdon, England

    @btsport your standard definition service is awful! A con to make you buy HD. Such poor service

  • thegstokes
    Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!

  • GarnettJack
    Jack Garnett (@GarnettJack) reported from Market Harborough, England

    Appalling @bt_uk service activation. No connecting in first 24 hours, now claiming that it’s a line fault externally and will take 3 days to fix, ridiculous

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LNielinger
    Mr Blue (@LNielinger) reported

    @bt_uk Hi currently need and engineer visit but your website is stuck in 'LOADING' and thats it! HELP

  • SamChapman76
    Sam Chapman (@SamChapman76) reported

    @bt_uk why are you charging me 90 quid a month when new customers can get same service for 24.99 this is unacceptable and you know it is as well. My bad for not shopping around I will be now.

  • Kelly316M
    MFK (@Kelly316M) reported

    @BTGroup @bt_uk Come on #BT with your email service. You said it might not be back until tomorrow morning. NOT GOOD ENOUGH!!

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk what a shame , 2 weekends, 10 days of using your "service" and I've got yo watch about 4 hours tv, in total. Tried calling your helpline but it was a 90-minute wait

  • JakeTheScalper
    🇬🇧 (@JakeTheScalper) reported

    @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

  • BeckieMetcalfe2
    Beckie Metcalfe (@BeckieMetcalfe2) reported

    @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

  • jannycat
    Janette King (@jannycat) reported

    @bt_uk Is there a widespread issue with BT email access today? Unable to login and I need to access my emails.

  • philwer29
    pamps (@philwer29) reported

    @btbusinesscare waiting for 6months for a broadband connection utter disgrace. Saying we can’t cancel and just left in limbo while our business struggles. Worst company we’ve ever dealt with.

  • EmmaJaneNeal
    Emma Neal (@EmmaJaneNeal) reported

    @bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.

  • Scampicus
    mpc (@Scampicus) reported

    @bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!