BT (British Telecom)

BT (British Telecom) Outage Report in Hinckley, Leicestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hinckley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hinckley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hinckley, Leicestershire, England 11/18/2025 14:50

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hinckley, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Coventry, Leicester, Rugby and Nuneaton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Internet
United KingdomCoventry Wi-fi
United KingdomCoventry Phone
United KingdomLeicester Internet
United KingdomLeicester E-mail
United KingdomRugby Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hinckley, England

Latest outage, problems and issue reports in Hinckley and nearby locations:

  • luv_tracey Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England

    @bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!

  • waltygb Walty (@waltygb) reported from Balsall Common, England

    Just phoned to cancel my @btsport subscription that over the years has crept up from £20 to over £35 per month and was immediately offered a reduced rate of £20 pm !!! @MartinSLewis I cancelled anyway

  • rfstokes44 Stokesie (@rfstokes44) reported from Nuneaton, England

    @btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...

  • Ryan_FMTeacher The FM Teacher (@Ryan_FMTeacher) reported from Coventry, England

    First day of new @bt_uk fibre and we suffer a loss of signal. Luckily BT are sending a WiFi Mini Hub and an engineer tomorrow. One day we'll have fully functioning WiFi at a good speed 🙄

  • LukeyHop Luke Anthony Hopkins (@LukeyHop) reported from Coventry, England

    @btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.

  • SkyBlueJay Jay Stuart (@SkyBlueJay) reported from Coventry, England

    Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!

  • madmomsteele Nadine Steele (@madmomsteele) reported from Polesworth, England

    @bt_uk Fuming.. slow broadband, paying for service I will never get. Have to take yet another day off work so Engineer can come & check line speed as yesterday's engineer not recorded speed on job log. I was offered a free upgrade then apologied 2 mins later as it's not free !!!!

  • RamblinSydRumpo Tony Woolstencroft (@RamblinSydRumpo) reported from Blaby, England

    @btbusinesscare Wish I could. Unfortunately it won’t recognise our BT Business Account No. Cloud Voice has been down since March 20th and it’s impossible to get through on the phone.

  • silverbee52 Alan Bates (@silverbee52) reported from Rugby, England

    @SaintRobinho86 @SkySports @btsport The issue is that Spurs have already played Norwich in a friendly, so have already been in contact. The Norwich player won’t play against you so it doesn’t matter

  • sandyscon Sandy Aiken (@sandyscon) reported from Lutterworth, England

    @eurosport @btsport why can I not watch the cycling on Eurosport 1 channel 435 , Eurosport 2 436 is not working either. Is is available in non hd.

  • madmomsteele Nadine Steele (@madmomsteele) reported from Polesworth, England

    @bt_uk Tomorrow between 1pm-6pm. I even tried leaving a txt for Engineer yesterday asking him to update his report as told BT couldn't contact him. If he hadn't advised me of my service speed how would i have known !

  • tubaheromark Mark Steele (@tubaheromark) reported from Balsall Common, England

    @bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog

  • kallybisla Kally Bisla (@kallybisla) reported from Coventry, England

    Almost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!

  • loveburpees GAVin (@loveburpees) reported from Dordon, England

    Hoping @bt_uk dont let me down tomorrow 🤔

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!

  • Cj_covblaze Cj Joiner (@Cj_covblaze) reported from Keresley, England

    @CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though

  • jackietoulson jackie toulson 🌈 (@jackietoulson) reported from Coventry, England

    @hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Martin76x Martin - (@Martin76x) reported

    @bt_uk Got a txt saying you have fixed the issues in my area ?? What was the issue #Inverness

  • jgorman257 scotsman (@jgorman257) reported

    @bt_uk 22mbs is a joke, I can't stream nor game properly, I pay for full fibre for a reason. I'm not getting what I'm paying for and I've lost money due to the poor connections. I will send the details over, however I've called more than enough times regarding this I will be leaving

  • jennyc14 Jenny Cockett (@jennyc14) reported

    @bt_uk hi, my mums phone landline has another fault. 2nd in 3 days. She is dependent on the line as she has an emergency alarm pendant connected. No reply from your bot on 61998 this time. Please help!

  • jamclarkey James (@jamclarkey) reported

    @jkdarchy @bt_uk Ok so they've now enabled a phone service on the account? Just that rather than using the traditional PSTN network like you had a while back it's now a phone service delivered over the internet? In that case back to my original statement about plugging into back of smart hub 2

  • jkdarchy Janie (@jkdarchy) reported

    @bt_uk Promised by midnight last night … there’s a massive storm coming in and a vulnerable man with no phone line for calling for help or any care alarm how can u switch off without permission and not reinstate as quickly ….

  • jkdarchy Janie (@jkdarchy) reported

    @bt_uk We weren’t even told the phone line was down when engineer left the property …how can u leave customers like this ??? And no sense of urgency or compassion of an extremely vulnerable situation

  • PurrinReginald Reginald Purrin (@PurrinReginald) reported

    @bt_uk Your automated form does not let me describe the damage caused to my property.

  • Dety0 Dety (@Dety0) reported

    @bt_uk i know one of your customers live in a no man land, with 50Mbit download and 20Mbit upload ((BT smart hub 2)) , i wondered if he dm'ed you or called customer support, would it be possible to locate the nearest fiber node?, he could be lucky its near the road or something?

  • JohnMcg67516147 John Mcginley (@JohnMcg67516147) reported

    @PrentonTommy @btsport @lucyjward_ Woke crap

  • jkdarchy Janie (@jkdarchy) reported

    @bt_uk This is since Tuesday an hour is too long without a line let alone three days three nights this is a massive safeguarding issue with a vulnerable adult