BT (British Telecom)

BT (British Telecom) Outage Report in Coventry, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Coventry, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Coventry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Coventry, England 01/13/2026 17:20

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Coventry, England

The most recent BT (British Telecom) outage reports came from the following cities: Nuneaton, Rugby, Royal Leamington Spa, Hinckley, Bedworth, Coventry and Solihull.

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City Problem Type Report Time
United KingdomNuneaton E-mail
United KingdomRugby E-mail
United KingdomNuneaton Phone
United KingdomRoyal Leamington Spa Internet
United KingdomHinckley Internet
United KingdomBedworth Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Coventry, England

Latest outage, problems and issue reports in Coventry and nearby locations:

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!

  • satyapd69 Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England

    @bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • luv_tracey Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England

    @bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • maidment_dr Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JustDaFacts7 Justin Leonce (@JustDaFacts7) reported

    @bt_uk Hi, appreciate it but I’ve actually had enough of @bt_uk, the service is appalling and there is nothing that anyone can say or do to keep me as a customer, so i will wait to not be called and told why my appointment was cancelled for a third time.

  • FulwellEnderFTM Sunderland Fan (@FulwellEnderFTM) reported

    @bt_uk Hi, my wifi is down. Wont connect me to the router saying the password is incorrect and it isnt. Ive checked the link and says everything in the area is fine.

  • RhondaFerry HelpMeRhonda (@RhondaFerry) reported

    @bt_uk I recently signed up for NowTV at your recommendation. Not only is it pretty rubbish for the extra money, so many programmes I usually record with no problems are now getting “failed to record” - any ideas? Thanks.

  • clloyd3003 Chanin Lloyd (@clloyd3003) reported

    @bt_uk Hello, I have compensation due on my account for disruption to service. Are you able to tell me (via DM) what the final amount is?

  • sheltonjb Shelt (@sheltonjb) reported

    On a chat to @BritishGas trying to actually set up an account. The guy is so slow. Been chatting for an hour now and hes asked about 3 questions. @bt_uk is great customer service. Thats who you wanna be like.

  • StephenJohnBarn Steve B (@StephenJohnBarn) reported

    @bt_uk @WeAreOpenreach Yet another day of my two kids (one almost in tears) and partner struggling with home schooling and work due to slow internet. But neither BT or Openreach will tell me why we can't have fibre while all other houses in my area can? Nor when will we get it?

  • HepburnJen Jennifer Hepburn (@HepburnJen) reported

    @bt_uk I have sky everything.. i want to keep my tele... but I want to swap my broadband to you!! Theirs never works!?! Is that doable?

  • Paigecass1 Paigecass (@Paigecass1) reported

    @bt_uk I am in shock how terrible my whole experience has been ... now to have no internet

  • That_Andrew_M Now That's What I Call Poggers! (@That_Andrew_M) reported

    Hugely disappointed service from @bt_uk, apparently broadband will be down in East Glasgow until MARCH 3RD, shocking at the best of times but especially when so many of us are working from home.

  • Vic_Auld_Reekie Vic (@Vic_Auld_Reekie) reported

    @darrellcurrietv @petercrouch Who's doing the co-commentary? McManaman and Savage will have me reaching for the mute button. They are so bad they make Hoddle and Sutton tolerable. #btsport