BT (British Telecom) Outage in Earl Shilton, Leicestershire, England

@CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though

@hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.

@btbusinesscare Wish I could. Unfortunately it won’t recognise our BT Business Account No. Cloud Voice has been down since March 20th and it’s impossible to get through on the phone.

@btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...

@btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS

@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.

@bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!

@bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!

@bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.

@bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...

Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!

Almost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!

@eurosport @btsport why can I not watch the cycling on Eurosport 1 channel 435 , Eurosport 2 436 is not working either. Is is available in non hd.

@bt_uk last night an agent just happened to run a check on the line to find there’s a fault on that now...BT you are risking my health and safety now and it’s one mistake after another, worst thing is being promised a call back verbally and via text to be left hanging...AGAIN!!!

@bt_uk so my services were supposed to be connected to my new property on the 1st July and since then I’ve been massively let down, need my services as I live alone and am disabled, back end team and case manager assure me would be on by today at the latest....cont

First day of new @bt_uk fibre and we suffer a loss of signal. Luckily BT are sending a WiFi Mini Hub and an engineer tomorrow. One day we'll have fully functioning WiFi at a good speed 🙄

This game is not a good advert for European football both teams look knackered and the pictures from @btsport is very poor, not coverage to make you want to pay for their coverage of football next season #ChampionsLeageFinal2019

@btsport sort out your YouTube stream!’ Biggest game, all English final terrible service!! #standardbt #itv #skysports

@btsport the coverage on @YouTube is pretty poor why not just put it free to view on all your channels

@btsport why do i bother subscribing for your service when I can get better free streams. Currently 3sec of picture then freeze for 30secs before playing another 3secs and freezing again. Normally it's a 30sec sound package on loop. Every #ucl game. Your service isn't worth it.

@bt_uk Feel like Lidl or netto would offer a better internet service that you!

@bt_uk No engineers came today - no confirmation if they will come tomorrow. What a way to treat customers during this time @bt_uk @BTCare @OpenreachHelp

@bt_uk I’m getting sick of the rubbish service in South West London, sort it out

@bt_uk It never solves the problem, and with the current situation I would rather that everything was 100% guaranteed working at the exchange end before we let anyone else into the house. When EVERYTHING else has been ruled out, then we would be consider an engineer in the house. Thanks

@bt_uk Hi after numerous dropouts, poor up and download speeds I’m at the end of my tether. I’m working from home and rely on my internet. All of your diagnostics say there’s no fault, yet I can’t even open the recent email from you about my bill... please advise

Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

@bt_uk @Tnulty95 I think if you’re going to search BT and reply to customers tweets it should be to see how you can help, not to see how you can make us look stupid by asking irrelevant questions! You guaranteed 50mbps and we are getting 5!!

@bisping @btsport Damn keeping Gastelum in there too

I swear to **** @bt_uk I've literally just had an engineer out like 2 months ago this is not the time for my wifi to be ******* up

@bt_uk broadband service has been patchy during covid 19 lockdown , It’s so bad can’t even run speed test on the my BT app