BT (British Telecom)

BT (British Telecom) Outage Report in Shawell, Leicestershire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Shawell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Shawell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Shawell, Leicestershire, England 05/14/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Shawell, Leicestershire, England

The most recent BT (British Telecom) outage reports came from the following cities: Coventry, Daventry, Hinckley and Rugby.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Phone
United KingdomDaventry TV
United KingdomCoventry Internet
United KingdomHinckley Phone
United KingdomCoventry Internet
United KingdomHinckley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Shawell, England

Latest outage, problems and issue reports in Shawell and nearby locations:

  • DeanCoxj Dean (@DeanCoxj) reported from Kilsby, England

    @bt_uk I’m reporting a problem in Kilsby area CV23 8YG WiFi outage multiple homes have had no WiFi since Wednesday is their any update as by did confirm there was a problem

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...

  • Avfcsc ShawnAVFC (@Avfcsc) reported from Nuneaton, England

    @bt_uk thanks for the call back tonight 👍🏻. Shocking customer service which is why I don’t and thousands more have a contract with you. and that’s why I’m with @skytv

  • luv_tracey Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England

    @bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!

  • DeanCoxj Dean (@DeanCoxj) reported from Kilsby, England

    @bt_uk there is a WiFi Outage in the Kilsby area CV23 8YG we have had no WiFi since Wednesday can I have an update in a tweet don’t send me links as I can not do anything with them as no WiFi, we just need an update on the works I have reached out loads and have been ignored

  • silverbee52 Alan Bates (@silverbee52) reported from Rugby, England

    @SaintRobinho86 @SkySports @btsport The issue is that Spurs have already played Norwich in a friendly, so have already been in contact. The Norwich player won’t play against you so it doesn’t matter

  • DeanCoxj Dean (@DeanCoxj) reported from Kilsby, England

    @bt_uk there is a WiFi Outage in the Kilsby area CV23 8YG we have had no WiFi since Wednesday can I have an update in a tweet don’t send me links as I can not do anything with them as no WiFi, we just need an update on the works I have reached out loads and have been ignored

  • SkyBlueJay Jay Stuart (@SkyBlueJay) reported from Coventry, England

    Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!

  • kallybisla Kally Bisla (@kallybisla) reported from Coventry, England

    Almost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!

  • brettlonsdale brettlonsdale (@brettlonsdale) reported from Shawell, England

    @bt_uk Reported a fault with Fibre 1 Halo. Received email stating I need to book an appt with an engineer. Click the link which opens fault tracker. same fault tool I have already done to get to this point. Online chat suggests calling. Calling suggests online chat! Help!

  • stevegoodman Steve Goodman (@stevegoodman) reported from Nuneaton, England

    @andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.

  • jackietoulson jackie toulson 🌈 (@jackietoulson) reported from Coventry, England

    @hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.

  • rfstokes44 Stokesie (@rfstokes44) reported from Nuneaton, England

    @btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS

  • hippy_jon Jon (@hippy_jon) reported from Market Harborough, England

    @bt_uk Im trying with the 5ghz disabled completely at the moment. Seems a popular fix

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!

  • RamblinSydRumpo Tony Woolstencroft (@RamblinSydRumpo) reported from Blaby, England

    @btbusinesscare Wish I could. Unfortunately it won’t recognise our BT Business Account No. Cloud Voice has been down since March 20th and it’s impossible to get through on the phone.

  • DeanCoxj Dean (@DeanCoxj) reported from Kilsby, England

    @bt_uk there is a WiFi Outage in the Kilsby area CV23 8YG we have had no WiFi since Wednesday can I have an update in a tweet don’t send me links as I can not do anything with them as no WiFi, we just need an update on the works I have reached out and no reply @OpenreachHelp

  • DeanCoxj Dean (@DeanCoxj) reported from Kilsby, England

    @bt_uk there is a WiFi Outage in the Kilsby area CV23 8YG we have had no WiFi since Wednesday can I have an update in a tweet don’t send me links as I can not do anything with them as no WiFi, we just need an update on the works I have reached out and no reply @OpenreachHelp

  • LukeyHop Luke Anthony Hopkins (@LukeyHop) reported from Coventry, England

    @btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ChouetteWirral Barbara Gleave (@ChouetteWirral) reported

    @bt_uk If @bt_uk had not told EE to stop our broadband way before BT could start our service, we might be able to use our computers and watch Netflix.

  • Bazrah Barry Sandles (@Bazrah) reported

    @bt_uk Losing connection at least 5 times per day. Not WI-FI but broadband. It’s only down for about a minute at a time, but completely ruins watching live sport.

  • SketchLisa Lisa Harding (@SketchLisa) reported

    Day 6 and no @bt_uk broadband and still no resolution or answer.

  • abivernall Abvern (@abivernall) reported

    @bt_uk Appalling treatment from BT. Moved apartment end of October. BT promised wifi for 16/11. No joy. Then promised 03/12. No joy. Now got an email saying they will contact me on 20/12. No way of replying to email and in the meantime my online business is going down the drain. Awful!

  • dugthomson Doug Thomson (@dugthomson) reported

    @bt_uk Yes, was reported yesterday after broadband went down, hybrid system was working but that failed this afternoon. They are left relying on mobiles which, for a couple in their 70s is ridiculous. My father in law is on oxygen 24/7 so they need a reliable phone line 24/7 as well

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @WYSIW @bt_uk Not as far as I am aware. The whole thing just died every 5-10 minutes. It’s been going on since October and they couldn’t care less so I’ve raised a complaint with the ombudsman

  • dbrownlow62 David Brownlow (@dbrownlow62) reported from Limavady, Northern Ireland

    @bt_uk Having ordered Full Fibre for my new address, one of your engineers will call to install it on Tues. Only problem is you've dispatched the new equipment to my old address TWICE! So if you don't sort this out, your engineer and I will not be very happy!

  • StueyL1 Stu L (@StueyL1) reported

    @bt_uk Can you advise why after a customer complains about your service in an effort to improve it… all you do is send an email saying the complaint is closed without any explanation or feedback? Have you been taken over by talk talk or Virgin by any chance?

  • Investing_Youth Alex (@Investing_Youth) reported

    @bt_uk Hi - it says PayPal is an option but I am not seeing this when trying to pay the bill. Please can you check if this is a known issue?

  • JessicaGBlogs ✨ Jessica grimshaw ✨ (@JessicaGBlogs) reported

    @bt_uk Hi, when I go on this link, the chat button does not appear for the online service? I will call today but I can see lots of tweets from other customers with the same issue - is there a problem with the 4g hub at the moment? It connects for 3 minutes then stops working