BT (British Telecom)

BT (British Telecom) Outage Report in Keresley, Coventry, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Keresley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keresley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Keresley, Coventry, England 12/27/2025 16:20

December 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Keresley, Coventry, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Royal Leamington Spa, Hinckley, Sutton Coldfield, Bedworth, Coventry, Solihull, Rugby and Kenilworth.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomRoyal Leamington Spa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Keresley, England

Latest outage, problems and issue reports in Keresley and nearby locations:

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • tubaheromark Mark Steele (@tubaheromark) reported from Balsall Common, England

    @bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog

  • superwoman10 Helen Podmore (@superwoman10) reported from Tamworth District, England

    Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @bt_uk @MoneyTelegraph so a week later and still no emails 3rd promise of a call back and still waiting to be on hold for over an hour to speak to an incompetent advisor shocking customer service enough is enough

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • SkyBlueJay Jay Stuart (@SkyBlueJay) reported from Coventry, England

    Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!

  • smoon_lee Simon Lee (@smoon_lee) reported from Royal Leamington Spa, England

    @btbusinesscare Am currently off site but cant access some files, isn't the end of the world ill check internet network when i get on site.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • loveburpees GAVin (@loveburpees) reported from Dordon, England

    Hoping @bt_uk dont let me down tomorrow 🤔

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • madmomsteele Nadine Steele (@madmomsteele) reported from Polesworth, England

    @bt_uk Fuming.. slow broadband, paying for service I will never get. Have to take yet another day off work so Engineer can come & check line speed as yesterday's engineer not recorded speed on job log. I was offered a free upgrade then apologied 2 mins later as it's not free !!!!

  • madmomsteele Nadine Steele (@madmomsteele) reported from Polesworth, England

    @bt_uk Tomorrow between 1pm-6pm. I even tried leaving a txt for Engineer yesterday asking him to update his report as told BT couldn't contact him. If he hadn't advised me of my service speed how would i have known !

  • luv_tracey Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England

    @bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!

  • satyapd69 Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England

    @bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps

  • motoringjourno Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England

    @PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.

  • thegstokes Gav Stokes (@thegstokes) reported from Earl Shilton, England

    @bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @spandanglin @bt_uk @MoneyTelegraph Sounds just like what they’ve done to me shocking I’m going on holiday next week all my boarding passes and all details are in my emails they are shocking and so rude when you speak to them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Benscruton89 Ben (@Benscruton89) reported

    @GreaseSZNN @England @bt_uk Wow a villa fan rating a Leeds player never thought I’d see it

  • mikecharlston Mike Charlston (@mikecharlston) reported from Witton-le-Wear, England

    @bt_uk We currently have @skytv but after a week of little to no signal, the sky engineers have confirmed it’s an issue with trees out issue of our garden so sky looks like a no go! We currently have sky q in three rooms, do bt allows three boxes in the same house??

  • JfTimmis Jodess (@JfTimmis) reported

    @bt_uk My WIFi Is crap, I paid £25+ a month for below average internet, I can’t even get a decent connection in my bedroom(which btw is 20 steps ) from the router in the front room, it’s unacceptable this isn’t the first time I’ve mention this problem. YET NOTHING HAS BEEN DONE!!

  • DrTimHeywood Dr Tim Heywood (@DrTimHeywood) reported

    Relative with falls/panic alarm. Not able to make outgoing calls for 5 days now. @BTOpenreach1 not responding to appointment requests from @bt_uk - safety issue. How do we get some movement on this? @Ofcom ?

  • AngharadHafod Dr Annie Byniaeth #FBPE 🇪🇺 #FBIW🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AngharadHafod) reported

    @bt_uk Shame. Never mind. Better luck next time [whoever the opposition are]. And note to BT: perhaps check to what country your adverts are targeted next time.

  • MasculineWombat The Masculine Wombat (@MasculineWombat) reported

    @England @bt_uk as an england fan i can admit that was by far the worst game of the euros yet, southgate celebrating like he had just knocked croatia out to reach the wrold cup final was embarrassing.

  • GrumpyCounty Grumpy County (@GrumpyCounty) reported

    @JimSummersNews @btsport They just don’t like us, which is fine. I don’t mind it. Could be down to us questioning their nonsense on here. There’s nowt wrong with that either.

  • SandieBarrick Sandie Barrick (@SandieBarrick) reported

    @England @bt_uk Sterling he never stopped running 🇬🇧🇬🇧🇬🇧

  • IvanOrnelas2 Ivan Ornelas (@IvanOrnelas2) reported

    @its_me_axad @England @bt_uk Even when he has a good game can’t do enough to satisfy people damn

  • DeanAtkinsonMBE DeanAtkinson👓 (@DeanAtkinsonMBE) reported

    @England @bt_uk A toss between Phillips and Kalvin. The experienced players were poor, very poor. Time to phase out Walker and Sterling and Kane has obviously got his mind on other things like his club future