BT (British Telecom) Outage Report in Keresley, Coventry, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Keresley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keresley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Keresley, Coventry, England
The most recent BT (British Telecom) outage reports came from the following cities: Coventry, Birmingham, Nuneaton, Sutton Coldfield, Rugby, Hinckley and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Nadine Steele
(@madmomsteele) reported
from
Polesworth, England
@bt_uk Tomorrow between 1pm-6pm. I even tried leaving a txt for Engineer yesterday asking him to update his report as told BT couldn't contact him. If he hadn't advised me of my service speed how would i have known !
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Mark Steele
(@tubaheromark) reported
from
Balsall Common, England
@bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Satya Dubey
(@satyapd69) reported
from
Royal Leamington Spa, England
@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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GAVin
(@loveburpees) reported
from
Dordon, England
Hoping @bt_uk dont let me down tomorrow 🤔
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Helen Podmore
(@superwoman10) reported
from
Tamworth District, England
Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.
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Sally
(@Palmer2Sally) reported
from
Tamworth District, England
@bt_uk @MoneyTelegraph so a week later and still no emails 3rd promise of a call back and still waiting to be on hold for over an hour to speak to an incompetent advisor shocking customer service enough is enough
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Jay Stuart
(@SkyBlueJay) reported
from
Coventry, England
Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Nadine Steele
(@madmomsteele) reported
from
Polesworth, England
@bt_uk Fuming.. slow broadband, paying for service I will never get. Have to take yet another day off work so Engineer can come & check line speed as yesterday's engineer not recorded speed on job log. I was offered a free upgrade then apologied 2 mins later as it's not free !!!!
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Gav Stokes
(@thegstokes) reported
from
Earl Shilton, England
@bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!
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Gav Stokes
(@thegstokes) reported
from
Earl Shilton, England
@bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.
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Red 21 💚💛🖤 😇
(@luv_tracey) reported
from
Hinckley, England
@bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Sally
(@Palmer2Sally) reported
from
Tamworth District, England
@spandanglin @bt_uk @MoneyTelegraph Sounds just like what they’ve done to me shocking I’m going on holiday next week all my boarding passes and all details are in my emails they are shocking and so rude when you speak to them
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Gav Stokes
(@thegstokes) reported
from
Earl Shilton, England
@bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Samta MF Claws
(@samhoulden) reported
So @bt_uk installed the wifi yest. It wasn’t brilliant, but it worked ok. Then they messed with it, caused a fault & they’ve now said they’ll try & get it up again by XMAS EVE. My wife & I both need to WFH! Already had a complaint going through, so this is just salt in the wound.
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#AtYouSideWaysPodcast 💭
(@jaeizm) reported
I find it ridiculous that @bt_uk are still not offering fast fibre internet at my home when I can see the BT exchange from my window! 7mb only is terrible, we’re in 2020!
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Fiona Stratton
(@FionaStratton1) reported
@alisonleary1 @bt_uk So stressful! I had a similar problem during change of provider once. Can’t they give you unlimited data on a mobile phone so you can create a hotspot.
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GF
(@africanimpi) reported
@mandown46 @bt_uk Same issue. Just moved into new house and previous owner didn't cancel. Bt cancelled my broadband but still emailed saying activation on 16th Dec. Now have to wait 28 days apparently. Spent 2 hours on the phone yesterday 1st hour on hold.
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Prof Alison Leary 💙
(@alisonleary1) reported
@bt_uk No I advised the BT landline I pay for each month is not working. Aware @OpenreachHelp do the work but it doesn't really help me resolve the issue.
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Sukhi
(@Sukhz_B) reported
@bt_uk I have this morning received an email telling me the issue has been resolved which it clearly isn’t. I am on day 7 of again using my own personal data.
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Fwez
(@tinkerjo4) reported
@teeg4n_ @bt_uk They did this to me a few years ago!! Charging me for broadband we didn't have then passing me about to various departments and never actually dealing with it!! Took ages to get my money back x
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IsThatPL
(@IsThatPL) reported
@bt_uk Hey, again. Help!!!
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Achilles Tendon💙
(@AdvClin) reported
@alisonleary1 @K_G_Spearpoint @bt_uk Was changed over to BT ultrafast business with 4g support dongle - automatic cuts in if line down. Worth asking if this can be done?
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Trevor Smith
(@MrSmithInNotts) reported
from
Nottinghamshire, England
@btsport the BT Sport apps on my iPhone & iPad won’t let me cast to my TV. Is there a problem? Is there anything I can do? Ta