BT (British Telecom) Outage Report in Keresley, Coventry, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Keresley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keresley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Keresley, Coventry, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Nuneaton, Solihull, Rugby, Royal Leamington Spa, Bedworth, Hinckley, Warwick and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Mark Steele
(@tubaheromark) reported
from
Balsall Common, England
@bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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GAVin
(@loveburpees) reported
from
Dordon, England
Hoping @bt_uk dont let me down tomorrow 🤔
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Nadine Steele
(@madmomsteele) reported
from
Polesworth, England
@bt_uk Tomorrow between 1pm-6pm. I even tried leaving a txt for Engineer yesterday asking him to update his report as told BT couldn't contact him. If he hadn't advised me of my service speed how would i have known !
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Gav Stokes
(@thegstokes) reported
from
Earl Shilton, England
@bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...
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Gav Stokes
(@thegstokes) reported
from
Earl Shilton, England
@bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!
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Satya Dubey
(@satyapd69) reported
from
Royal Leamington Spa, England
@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.
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Red 21 💚💛🖤 😇
(@luv_tracey) reported
from
Hinckley, England
@bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Helen Podmore
(@superwoman10) reported
from
Tamworth District, England
Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Nadine Steele
(@madmomsteele) reported
from
Polesworth, England
@bt_uk Fuming.. slow broadband, paying for service I will never get. Have to take yet another day off work so Engineer can come & check line speed as yesterday's engineer not recorded speed on job log. I was offered a free upgrade then apologied 2 mins later as it's not free !!!!
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Gav Stokes
(@thegstokes) reported
from
Earl Shilton, England
@bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Goodridge
(@workerthread) reported
@bt_uk I've just DM'd you with a problem I have with an order, not resolved even though I spend 45 mins on phone last week. Would be grateful for you help.
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Georgia Mycroft
(@mycroft_georgia) reported
@bt_uk Resolved but it wasn’t resolved so are you just closing cases down to make yourselves look good? I’ve asked MULTIPLE times for a deadlock letter so I can take this further elsewhere and you keep refusing. I’ve asked to escalate this to an executive level and you keep telling me
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CHRIS BURTON
(@SURFERDUDEBURT) reported
@bt_uk @bt_uk @WeAreOpenreach tree up , phone line still down after 7 months
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Sarah :)
(@MinnyVB) reported
Hey @bt_uk how come last night I had perfect signal yet this morning my PS4 will connect but nothing works, so I test my signal it says weak yet when I troubleshoot it says there's no fault.
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bal kishan Chaudhary
(@balkish75561791) reported
@WeDontHaveTime @bt_uk Please help
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Georgia Mycroft
(@mycroft_georgia) reported
@bt_uk There is no manager dealing with my complaint, I just want my money back I don’t see why that is such a problem.
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Goldenoldie
(@Goldenoldie10) reported
@bt_uk Account GB12797265. I am now waiting a response from a complaint raised. I have been told the outcome verbally and I will be writing to the ombudsman as I am being charged more for the same service( when I get it) and not offered a cheaper offer that you only give to new users.
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Russ*
(@SxBruss73) reported
@BTCare 3 weeks ago I got full Fibre to the premises and my little girl has had nothing but problems with packet loss on #Fortnite that she didn't have before. Any ideas why
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Matt Thomas
(@DrMattThomas1) reported
Dear @bt_uk, I waited for hours in my empty house for your technician to arrive to install broadband. When he arrived he told me, despite you supposedly checking when I registered, there was no BT cable and it was impossible to install. Do you cancel my contract automatically?
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alex
(@MostFoolhardy) reported
@DrMattThomas1 @bt_uk That would be the easiest thing, but BT have a universal service obligation and have to fit a phone line if one isn't present.