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BT (British Telecom)

BT (British Telecom) outages and service status in Keresley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Keresley, including 0 direct reports.
  • The most common problems reported in this area mention Phone and Internet.
  • The most recent signal from this area was received May 14, 10:41 AM GMT+1.
  • 67% Phone (67%)
  • 33% Internet (33%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Keresley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keresley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Keresley, England

The most recent BT (British Telecom) outage reports came from the following cities: Royal Leamington Spa, Rugby, Solihull, and Sutton Coldfield.

CityProblem TypeReport Time
Royal Leamington Spa Internet 7 days ago
Rugby Phone 16 days ago
Solihull Phone 18 days ago

Nearby cities with recent reports

Royal Leamington Spa

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Keresley, England

Latest outage, problems and issue reports in Keresley and nearby locations:

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • richbishop
    Rich Bishop 😷 (@richbishop) reported from Cawston, England

    @virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!

  • Stuart_Linnell
    Stuart Linnell MBE (@Stuart_Linnell) reported from Coventry, England

    @deparker87 @ianoliver @btsport Awful, isn’t it?

  • danclissett
    daniel clissett (@danclissett) reported from Fazeley, England

    Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • gashwell87
    GASHTWEET (@gashwell87) reported from Binley Woods, England

    @btsport What is wrong with your app? I’m using enhanced player and it’s like I’m streaming it off a dodgy source. It’s all pixelated. Really poor quality. Wi-Fi is fibre optic and everything else works fine.

  • skybluedicko
    Si Dixon (@skybluedicko) reported from Warwickshire, England

    @bt_uk absolutely shocking service from yourselves. A week now and still with limited service on broadband. My wife has spent hours on the phone and as for the “keep you connected “ as a plus customer is a joke . The mini hub is a complete waste of time. 😡😡😡😡

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • BurpTheWorm
    David Mayor (@BurpTheWorm) reported from Coventry, England

    @BTCare hi BT are you having problems with email accounts

  • eddlawrence1
    Edd Lawrence (@eddlawrence1) reported from Rugby, England

    @bt_uk Can someone contact me please. Unable to use the chat service via the app as there is no one available constantly. Very rare I get in contact but my bill is wrong! Thanks.

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • SkyBlueJay
    Jay Stuart (@SkyBlueJay) reported from Coventry, England

    Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!

  • therobbyrobster
    Robin J Burford (@therobbyrobster) reported from Royal Leamington Spa, England

    Day 6 with nothing from @bt_uk let’s hope we don’t get let down today or else myself and @becbluec4 will have to move back out and leave the teenagers to it .....#customersatisfaction #nointernet #purge #freeforall

  • jimburbs
    James Burberry (@jimburbs) reported from Coventry, England

    @BTCare Webmail down again - tried on two PC’s and three internet search engines. Any reason for this? Receiving them fine, just cannot send.

  • IamKimTucker
    Kim tucker (@IamKimTucker) reported from Coventry, England

    @btbusinesscare Dont waste your time. Our business has been without any service for 9 days now. Your engineer couldn't be arsed to turn up yesterday for the booked appointment . Your customer service is crap

  • adambeaumont28
    Adam (@adambeaumont28) reported from Long Lawford, England

    ******* unwatchable again on your absolute **** Android TV app @btsport Quite happy to take my money but provide piss all service.

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • gashwell87
    GASHTWEET (@gashwell87) reported from Binley Woods, England

    @btsport The App is not fit for purpose. “ sorry there’s a problem “ and when it goes work it’s that grainy it looks like I’m streaming off a Nokia 8210. No one can watch the UFC from last night. AGAIN! Pathetic #btsport

  • henryowebster
    HenryoWebster (@henryowebster) reported from Royal Leamington Spa, England

    @btsport trying to watch the game! Stop with the ads for crap boxing bouts.

  • matthewrobbo6
    Matthew James (@matthewrobbo6) reported from Coventry, England

    I don't know anybody else had a problem with their @btsport yesterday At 1am when #WWENXT Was spose to start it wasn't on the TV & 20 minutes into the opening match was missed and when you want to watch a wrestling show specially NXT You would like to watch it from the start

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cakey12
    bakerbird  (@cakey12) reported

    @bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave

  • Red_Rescue
    Sebastian Colt (@Red_Rescue) reported

    @bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.

  • GFX2001
    Ian Robson (@GFX2001) reported

    The BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @stokeygurl @bt_uk Sadly, BT are fobbing you off. This is a known issue and clearing your cache won't work. If it does by all means come back and update us. I've calIed 150 several times now about this issue and no resolution. I have asked for a paper bill and 7 days on and I'm still waiting.

  • Glo_Thienel
    Glo 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Glo_Thienel) reported

    @bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?

  • MaloneiD
    Keith (@MaloneiD) reported

    @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

  • Banksie_FB5
    Gary Banks (@Banksie_FB5) reported

    Stunningly inept service @bt_uk. 3 wks 2 install full fibre culminating in them saying my router’s incompatible & they’ll send a new1 promising arrival Mon. Mail just recd; it’ll arrive Weds & seems 2b the same as I have! Meanwhile I’m w/out internet & paying 4 the privilege.

  • MerriganAnn
    Ann Merrigan (@MerriganAnn) reported

    @bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago

  • Giseldi1
    GM (@Giseldi1) reported

    @bt_uk how you guys accumulate the most retarded customer service agents in the world is genuinely impressive

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here