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BT (British Telecom)

BT (British Telecom) outages and service status in Keresley, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Keresley, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 5, 2:53 PM GMT+1.
  • 71% Internet (71%)
  • 14% Total Blackout (14%)
  • 14% Phone (14%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Keresley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keresley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 7: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Keresley, England

The most recent BT (British Telecom) outage reports came from the following cities: Coventry, Rugby, Warwick, Bedworth, Solihull, Sutton Coldfield, Nuneaton, and Royal Leamington Spa.

CityProblem TypeReport Time
Coventry Internet 2 days ago
Rugby Internet 8 days ago
Coventry Internet 9 days ago
Warwick Internet 10 days ago

Nearby cities with recent reports

Coventry

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Keresley, England

Latest outage, problems and issue reports in Keresley and nearby locations:

  • SkyBlueJay
    Jay Stuart (@SkyBlueJay) reported from Coventry, England

    Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!

  • matthewrobbo6
    Matthew James (@matthewrobbo6) reported from Coventry, England

    Can you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT

  • AlexanderKoresh
    Nocturnal (@AlexanderKoresh) reported from Royal Leamington Spa, England

    @dam2040 @btsport @WWEUK the final nail in it's coffin. That's why everyone watches the Network these days

  • SandyBeech43
    Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England

    @bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.

  • skybluedicko
    Si Dixon (@skybluedicko) reported from Warwickshire, England

    @bt_uk absolutely shocking service from yourselves. A week now and still with limited service on broadband. My wife has spent hours on the phone and as for the “keep you connected “ as a plus customer is a joke . The mini hub is a complete waste of time. 😡😡😡😡

  • BurpTheWorm
    David Mayor (@BurpTheWorm) reported from Coventry, England

    @BTCare hi BT are you having problems with email accounts

  • cameronscotferg
    CameronWHUFC (@cameronscotferg) reported from Warwickshire, England

    @bt_uk what is the fix for the PS5 BT App?? It’s just on for 20 seconds and then freezes…Need a fix before tonight! Shocking!!

  • OHspecialist
    Tim Ellis (@OHspecialist) reported from Market Bosworth, England

    @BTCare so I move home on Friday but can’t have my service connected for a few days; I’ve been sent a BTMinihub but it’s not connected; do I assume it starts working on Friday?

  • lisacb76
    Lisa Batchelor (@lisacb76) reported from Coventry, England

    As if being battered by Ajax isn’t bad enough we have to listen to @jjenas8 and his dire commentary. Please @btsport turn him off 😳🙉🙊

  • tubaheromark
    Mark Steele (@tubaheromark) reported from Balsall Common, England

    @bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • madmomsteele
    Nadine Steele (@madmomsteele) reported from Polesworth, England

    @bt_uk Tomorrow between 1pm-6pm. I even tried leaving a txt for Engineer yesterday asking him to update his report as told BT couldn't contact him. If he hadn't advised me of my service speed how would i have known !

  • lisajvann
    lisa vann (@lisajvann) reported from Nuneaton, England

    @bt_uk @BTCare 2 phones recorded message from your technical department, heavy accented voice saying they going to cut our internet etc off, just put phone down on them

  • loveburpees
    GAVin (@loveburpees) reported from Dordon, England

    Hoping @bt_uk dont let me down tomorrow 🤔

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • jimburbs
    James Burberry (@jimburbs) reported from Coventry, England

    @BTCare Webmail down again - tried on two PC’s and three internet search engines. Any reason for this? Receiving them fine, just cannot send.

  • RobPlaister
    Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • jackietoulson
    jackie toulson 🌈 (@jackietoulson) reported from Coventry, England

    @hollietoulson @bt_uk Poor nan she was so happy that it was getting switched on today. She’s going to be really upset to hear that it’s now not.

  • rfstokes44
    Stokesie (@rfstokes44) reported from Nuneaton, England

    @btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JumaMhlanga
    tha Movement Noize Production (@JumaMhlanga) reported

    @bt_uk I suggest you call me because your customer service is vile, you all nice on the internet and disrespectful on the phone. Just had an outburst with one of your customers service Lavanya on business department. Train your staff

  • Its_Baby_K
    Katy Nicholls (@Its_Baby_K) reported

    @bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.

  • sharon_railton
    Sharon&Mark (@sharon_railton) reported

    @bt_uk I got a call from Chris just after 8pm,basically everyone I spoke with at BT said it wasn’t their problem and that you outsource all your work to open reach,so take it up with them! I pay BT for a service and youre happy to leave vulnerable people without a phone line.Disgusting

  • tomtolkien
    Tom Tolkien (@tomtolkien) reported

    @bt_uk you’ve emailed me three times now over the past three months with a digital voice activation date, and each time it never happened. Your chat help times out after 20 minutes and your call centre doesn’t pick up. Do you have an email address or postal address so I can contact you?

  • BikerBerni
    Berni (@BikerBerni) reported

    @bt_uk Yet again BT email not working.

  • KevinF1311
    Kevin Fowler (@KevinF1311) reported

    So I’ve had a BT landline since 1986 and broadband since 2002, but my renewal cost for broadband 900 Mb was £78.99 but after conversation £60.99, although a new customer can get it for £38.99. Ever felt like you are being ripped off.Awful customer service @bt_uk

  • badshelley
    Shelley Squire (@badshelley) reported

    @bt_uk I’ve spoken to 3 people. 2 who confirmed the third gave me incorrect information. No offer to escalate and the process on the phone is a smokescreen. How do I navigate it to get a senior customer service representative?

  • geosomerville
    George Somerville (@geosomerville) reported

    Dear @bt_uk - for 6 weeks I have had a wholly unreliable WiFi signal. So far I have had 2 engineers to the house & 2 to the outside set up. I am using the chat function again to speak with one of your colleagues for what is now the 8th or 9th time. There is no consistency, I have to relay the problem each time & each time they have another trick to try. I am getting nowhere with fixing the problem & just going around in circles. Please can I speak to someone who can help!!!!! PLEASE!

  • smeemartin
    MartinⓂ VOTE FOR CHANGE (@smeemartin) reported

    I’ll tell you what, @bt_uk do not muck around, when their internet goes down, it really goes down, 4 or 5 days, no problem for them, they can do that on a regular basis and frequently do🤬🤬🤬

  • alfordbrad
    Brad Hobson 🇺🇦 (@alfordbrad) reported

    @bt_uk over the last 5 days having "Sorry, we can't get your account details at the moment" from both app & web. DM you and am auto directed to using the app, that I can’t log into because of the issue mentioned 😡