BT (British Telecom) outages and service status in Keresley, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Keresley, including 0 direct reports.
- The most common problems reported in this area mention Phone and Wi-fi.
- Phone (67%)
- Wi-fi (33%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Keresley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keresley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Keresley, England
The most recent BT (British Telecom) outage reports came from the following cities: Rugby, Solihull, Sutton Coldfield, and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Rugby
|
Phone | 8 days ago |
|
Solihull
|
Phone | 10 days ago |
|
Solihull
|
Wi-fi | 25 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, EnglandReally really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Si Dixon (@skybluedicko) reported from Warwickshire, England@bt_uk absolutely shocking service from yourselves. A week now and still with limited service on broadband. My wife has spent hours on the phone and as for the “keep you connected “ as a plus customer is a joke . The mini hub is a complete waste of time. 😡😡😡😡
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jake (@jxke_mx) reported from Coventry, EnglandDo NOT get @bt_uk WiFi. Absolutely shocking, paying for a service which hasn’t worked since ordering in September.
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gavin (@loveburpees) reported from Dordon, EnglandSecond time @bt_uk have let me down with Internet. Second week and still no wi fi. Maybe time to look elsewhere
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Coffee Architects (@Coffeearchitect) reported from Royal Leamington Spa, England@btbusinesscare I really need someone to help as our phone line is ringing but nothing except noise on the line... happens as an annual thing especially after heavy rain!
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Sally (@Palmer2Sally) reported from Tamworth District, England@spandanglin @bt_uk @MoneyTelegraph Sounds just like what they’ve done to me shocking I’m going on holiday next week all my boarding passes and all details are in my emails they are shocking and so rude when you speak to them
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Matthew James (@matthewrobbo6) reported from Coventry, EnglandI don't know anybody else had a problem with their @btsport yesterday At 1am when #WWENXT Was spose to start it wasn't on the TV & 20 minutes into the opening match was missed and when you want to watch a wrestling show specially NXT You would like to watch it from the start
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Gav Stokes (@thegstokes) reported from Earl Shilton, England@bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.
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Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England@bt_uk how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England@btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.
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Kally Bisla (@kallybisla) reported from Coventry, EnglandAlmost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!
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Robin J Burford (@therobbyrobster) reported from Royal Leamington Spa, EnglandDay 6 with nothing from @bt_uk let’s hope we don’t get let down today or else myself and @becbluec4 will have to move back out and leave the teenagers to it .....#customersatisfaction #nointernet #purge #freeforall
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Adam (@adambeaumont28) reported from Long Lawford, England******* unwatchable again on your absolute **** Android TV app @btsport Quite happy to take my money but provide piss all service.
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Sausage Mom (@JoLouiseJordan) reported from Solihull, England@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Ron Morgan (@Morganron) reported from Coleshill, England@bt_uk is there a problem with the BT email app ?
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The Scalability Guy (@Mike_Ames_Flair) reported from Knowle, England@bt_uk Twitter is our last resort. I need a phone number to speak to a person. 4 days no internet and my business is suffering now. Please help.
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Kim tucker (@IamKimTucker) reported from Coventry, England@btbusinesscare And the end result will be bugger all 9 days with no service. Crap customer care
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Red 21 💚💛🖤 😇 (@luv_tracey) reported from Hinckley, England@bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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keely (@keely490544) reported@bt_uk anyone got friends, family can;t use phone for calls this is BT complaint been submitted We will call you within the next few days on 01000****00 to discuss your complaint. If this is not your telephone number that your complaint relates to then please change it below
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Garv Mittal (@garv25mittal) reported@bt_uk absolute crass service you guys have, I have been trying to get a broadband installed for the past 01 month but not getting any update from you guys. Absolutely pathetic service
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Kenta (@nemurikyosirou) reportedHello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is
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Glo 🏴 🇬🇧🏴🇬🇧 (@Glo_Thienel) reported@bt_uk Hi. I have done that, cleared. Called the number which button to press, as it's all about products, not help with online account?
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Ann Merrigan (@MerriganAnn) reported@bt_uk @bt_uk I want to give a shout out to Andy in your cancellation dept. Very helpful and resolved both my issues. Was night and day compared to the guy I spoke to a week ago
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Steph Murray (@DerekDonkey1977) reported@bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices
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Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
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JanetM. (Monarchist) (@Cilvrnum) reported@bt_uk No la ndline for 12 hrs and Busy message on mobile device. Id BT rolling out a new service. Hub has a yellow dot.
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TSLG13007 (@TSLG13007) reported@bt_uk absolutely appalling customer service as usual
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Dave Tyrrell (@Dajamaky) reported@bt_uk are absolute *****. After 10 yrs of patchy WiFi we’ve made the move to another provider. 1 week before switch off they have turned off our WiFi . Thanks for nothing, mediocre pricks. I won’t hold my breath for a refund as I have long experience of your “customer service”