Is BT (British Telecom) having an outage in Keresley, Coventry, England?

@BTCare Call with BT agent uses less and cut out after 39 mins, he did not ring back. I am leaving. We have to use mobile phone 4G at home👎👎

@BTCare poor broadband service, engineer has not arrived for today. Contact centre do not have record of my call last week. 1/2

@btsport I’m a subscriber but not sure why i can’t watch bt sport on my second skyQ box in my bedroom, works fine in the lounge but not upstairs... please help

@iamcodyscott @CageWarriors @btsport @UFCFightPass At a guess, possibly the hammer fists coming down by the dozen.

@BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

@BTCare @SkyUK @TalkTalk @virginmedia this how not to retain a customer 🤔

**** off McManaman!!! Does my bloody head in!! @btsport #ARSLIV

@petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

@BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

@BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

@BTCare We got told of an ‘IT issue’ on the 5th October, but every other time we’ve been told there’s just a delay. The text today said, we’re really sorry about your delay installing broadband and we’ve booked a new engineer for 13th November. Our order was Superfast fibre unlimited

@Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

@BTCare Really poor service on Home Broadband - why c ant you resolve

Fan TV on @btsport is complete and utter garbage. Couldn’t they find fans who actually knew something about the teams they supposedly support! Unsurprisingly the RS team have never been near Merseyside in their life!

@bt_uk @BTCare Also, if I am unable to watch the Moto GP tomorrow morning (the ONLY reason I pay your horrendous prices) I will cancel my pointless 'service' on the spot.

@BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

@BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

How do @BTCare always f*ck up? Dec 2017 - I request a home move Apr 2018 - They f*ck up home move & create new account Aug 2018 - They remove new account and issues. Sept 18th 2018 - Told @btsport will be working again in up to 24 hours. Today - still no BT Sport.

@BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!

Not even transferred properly and already had the worst service from @bt_uk @BTCare

@btsport Oh Jesus Christ!!! Robbie f-ing Savage has buggered my night up already! Can’t stand the idiot!! #ARSVOR @Arsenal

@mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

@BTCare SHIT SHIT SERVICES

@BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

@Iainodonnell18 @btsport Should never be allowed to race again.

@BTCare Thanks. I’m on Channel 11 - and have been for a year or so after another similar issue. I tried 1 yesterday but that seemed to be worse. I’ll try again...

@BTCare All blue. And the issue isn’t speed it’s just intermittent availability. It can work perfectly for an hour or so, and then not at all for another hour.

Ok so every 2 mins now and this is @btsport at its worst.

@btsport dt003 error has ruined my evening of rugby with errors every 10 mins. app throwing vc010 with no fix even after a reboot #TimeForChange .

Not sure I’ve made the right decision taking broadband out with @bt_uk just spent the last 20 mins going in circles on the phone @BTCare. Very disappointed about customer service so far.

@BTCare did you know a phone line has come down from a telegraph pole on the a45 Fletchamstead Highway outside the Esso Petrol Station?

@BTCare I am so peed off with BT!! You’ve closed my main email address, couldn’t reactivate with a pin while I was on the phone for an hour, now you send me a password which is of no use to me at all!! WTF?!! I NEED ACCESS TO MY EMAIL NOW!!! Can you sort this?!!!!!

@BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

When youre trying to cancel broadband with @bt_uk @BTCare & they hang up on you when you dont want to stay with them. Tried ringing and live chat twice. Got 'disconnected'

@KThomsonAcademy @btsport Don’t take any crap off Sutton if he’s on 😂😉👍🏻

Been without internet since 6am Monday morning thanks to @bt_uk did a new deal but they forgot to get possession of our line it seems, talk about @BTCare if this is the way they treat shareholders, GOD HELP anyone else.

Amazing to see @BTCare being so proactive rather than reactive. We didn’t even know we’d had a problem with our line but broadband speeds have been affected so an engineer coming tomorrow free of charge! I love forward thinking customer service

@KThomsonAcademy @btsport Can you 2 foot that idiot Sutton if he starts slevering nonsense again 2nite

@KThomsonAcademy @btsport Was there that day you had that terrible injury. Playing great as well. Captain material

No English football on @SkySports this weekend. What a waste of money Sky is now. Can’t keep up with @btsport - going to cancel and get BT #skysports #wasteofmoney

@Sky8717 @TheReal_blue166 @magsmanston @TuneInSupport @tunein @Cloudflare @BTCare @CloudflareHelp I still am, unfortunately. I also put in a ticket and they closed it because I'm not a Cloudflare customer. Well this situation certainly will not be convincing me to ever be one!

@BTCare internet problems and phone at EH14 5NX now Lost connections

@btbusinesscare "Hi Andrew, my colleague Vishal has this on board for you and will be back in touch tomorrow with an update. I'm so sorry for any problems and upset this has caused. Thanks for your patience." Vishal didn't call to confirm the promised actions had happened.