BT (British Telecom) Outage Report in Keresley, Coventry, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Keresley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keresley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Keresley, Coventry, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Hinckley, Sutton Coldfield, Bedworth, Coventry, Solihull, Rugby, Royal Leamington Spa and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Gav Stokes
(@thegstokes) reported
from
Earl Shilton, England
@bt_uk ....before they need replacing, but wouldn’t offer a replacement router. Worst customer service I have ever experienced.
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Red 21 💚💛🖤 😇
(@luv_tracey) reported
from
Hinckley, England
@bt_uk @ofcom @MartinSLewis why has no one bothered to call me to fix my BB issues. BT cut my BB off and left with with a landline , I have now called 28 times no one after 5 days has bothered to contact me back to find a solution. No service so I have sent an email to BT CEO !!!
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Gav Stokes
(@thegstokes) reported
from
Earl Shilton, England
@bt_uk If I’m honest, I would rather you terminate my contract now, so I can look at alternative providers which actually work!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Satya Dubey
(@satyapd69) reported
from
Royal Leamington Spa, England
@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Gav Stokes
(@thegstokes) reported
from
Earl Shilton, England
@bt_uk It’s been dropping out intermittently for some time, your delightful customer advisors told me there was no issues with service despite me having no service. Refused an engineer visit, and also told me the routers are only designed to last 18-24 months...
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Loads of issues with Sky but BT are no better!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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GAVin
(@loveburpees) reported
from
Dordon, England
Hoping @bt_uk dont let me down tomorrow 🤔
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Porter PhD
(@TRI_MSPORT) reported
Does @bt_uk ever actually fix anything or just say an engineer is coming tomorrow, everyday. How does my partner and I work from. Home with no broadband. No help just an advisor saying it be fixed tomorrow. Yet 5days later still nothing. Loosing alot of money here! #btbroadband
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Stitch & Print
(@StitchPrint) reported
Hey @btbusinesscare we're having ongoing problems with your "technology" 🙄 Impossible to get through on phones - what are we meant to do?????
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Nicky
(@nickylahughes) reported
@bt_uk you still have not solved our broadband issue. What are you playing at? In my world service as poor as yours would result in suspension at least. Get a grip and speak to one another AND your customers. Disappointed and angry.
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Omoa Gallavanter
(@bigfishgd) reported
@bt_uk Your call handler stone walled me for 20 mins all the while being coached and advised by her senior via her ear piece, I was billed £120 for something I should not have been charged for. What an awful way to treat a customer.
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Customer Service Action
(@takecsa) reported
@JamesMonighan @bt_uk Hello James, no, we're absolutely free to use and not associated to BT. We're an independent company with more than 35 years experience in customer service.
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Marganic
(@marganic) reported
@bt_uk Also, this is not the only issue with this email account. I get logged out remotely when trying to search in folders and also when moving emails to folders. As if someone else is accessing at same time as me.
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laura
(@irnbruicecream) reported
@bt_uk Mini hub is not providing the service I require from broadband and we are still no further forward from when you disconnected on Monday
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Lindsey Buxton
(@lbuxton) reported
@bt_uk poor customer service yet again 22 days to try sort a home move without any service only to be told after hrs on hold no BB available in area
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Omoa Gallavanter
(@bigfishgd) reported
@bt_uk Your organisation BT did nothing to help my situation your primary objective is to maximise profits for shareholders this time at my expense , if an organisation treats customers in this manner think how it will treat you and all other employees .
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Omoa Gallavanter
(@bigfishgd) reported
@bt_uk You have all my details. I had to work a day and a half to pay your organisation for a bill I should never had in the first place, hope your customer service handler is pleased with herself.