BT (British Telecom) Outage Report in Keresley, Coventry, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Keresley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Keresley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Keresley, Coventry, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Nuneaton, Sutton Coldfield, Rugby, Hinckley and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
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| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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Walty
(@waltygb) reported
from
Balsall Common, England
Just phoned to cancel my @btsport subscription that over the years has crept up from £20 to over £35 per month and was immediately offered a reduced rate of £20 pm !!! @MartinSLewis I cancelled anyway
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Stokesie
(@rfstokes44) reported
from
Nuneaton, England
@btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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JP
(@PervaizJasim) reported
from
Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Sally
(@the_beanster) reported
from
Birmingham, England
@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Ant G
(@antjpg) reported
from
Warwick, England
Looks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE
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Jasper L N Pegrum
(@Jasper_Pegrum) reported
from
Henley-in-Arden, England
@bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Luke Anthony Hopkins
(@LukeyHop) reported
from
Coventry, England
@btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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ViewFromHere
(@_ViewFromHere) reported
@bt_uk I don't really think a DM is gong to fix this is it? I've STILL had zero contact from an engineer or BT as a whole. No mail, no call, no update in the BT App regarding my order. I'm having to contact you and you arranged the appointment 🙄 utterly proposterous situation. Poor...
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OneRandomDolly
(@OneRandomDolly) reported
So sorry for the lack of streams guys .. issues with @bt_uk are constant and I cant maintain a connection for longer than a couple of minutes.
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jennavieve skilbeck
(@j3nnavieve) reported
@bt_uk can you send me another pre paid envelope please? The first one never arrived!
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk It was until last weekend but now it’s flashing. I’m told the issue is that Openreach have the wrong s/n attached to the property and Bt give them the correct one but it doesn’t get updated
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Ethan
(@EthanBailes123) reported
@bt_uk I have just started a mobile contract with you that included access to the BT sport app. However it won't let me sign in using my BT ID.
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Scott Parkinson
(@ScottParko) reported
@bt_uk finally a query and not a complaint. I can’t seem to split between 2.4GHz and 5GHz so I’ve got devices on 2.4 that I want on 5 and vice versa, can you help?
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Nigel Bruce
(@3seaxes) reported
We are totally sick of @bt_uk broadband service. This problem’s been running for 3 months. Numerous phone calls, 2 engineers, complaints answered a week later. No apology, no £100 rebate offer and offering their “service” to new customers at 50%. What price loyalty & service BT?
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Cal
(@callanryan_) reported
@bt_uk Hi BT, the last 2 times I’ve called through your advisers have been useless and when I said that I’d like to raise a complaint with Liam from the billing team, he told me that he’s not the person that deals with complaints and put me back to the switchboard
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John Crabtree
(@jocra14) reported
from
Clevedon, England
@Tonysmini @OpenreachHelp @bt_uk We were supposed to have an engineer visit on the 18 Dec 2020 and that never happened. I asked BT to arrange an engineer last week and they said no need.
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Kien Tan
(@kien1974) reported
@AlanIvinghoe @BritishTelecom @bt_uk They seem to be replying to queries about specific problems, so maybe try that?