BT (British Telecom) Outage in Solihull, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Solihull, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Solihull, England

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Most Reported Problems:

  • Internet (61.48%)
  • Phone (15.41%)
  • E-mail (11.03%)
  • Wi-fi (6.80%)
  • Total Blackout (3.32%)
  • TV (1.96%)

BT (British Telecom) Outage Map Near Solihull, England

BT (British Telecom) in Solihull, England Comments

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BT (British Telecom) Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull, England and nearby locations:
  • lisajvann lisa vann (@lisajvann) reported from Nuneaton, England

    @bt_uk @BTCare 2 phones recorded message from your technical department, heavy accented voice saying they going to cut our internet etc off, just put phone down on them

  • rubyh01 Fewtrell77 (@rubyh01) reported from Birmingham, England

    @denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

  • smoon_lee Simon Lee (@smoon_lee) reported from Birmingham, England

    Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

  • PaulELawless Paul Lawless (@PaulELawless) reported from Warwickshire, England

    @nakedtruthguy Spurs are way better than most .. in fact I've got a bit of paint missing in the Bathroom that looks like the Spurs emblem .. ! Earliest friends support them .. good people. I will be watching on BTsport later ..

  • Ryan_FMTeacher The FM Teacher (@Ryan_FMTeacher) reported from Coventry, England

    @bt_uk announce a new package 'complete wifi'. Yet at my house they haven't even installed fibre optic lines. Internet is horrendously slow, always has faults. WiFi in every room, you must be joking @BTCare

  • Adenuk mADEinbrum (@Adenuk) reported from Birmingham, England

    Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

  • MotogpLane Geoff Lane (@MotogpLane) reported from Solihull, England

    @btsport Sterling should come off because ha has had a crap game, could not beat an egg

  • anildeepsohal Anildeep Sohal (@anildeepsohal) reported from Nuneaton, England

    @BTCare Call with BT agent uses less and cut out after 39 mins, he did not ring back. I am leaving. We have to use mobile phone 4G at home👎👎

  • anildeepsohal Anildeep Sohal (@anildeepsohal) reported from Nuneaton, England

    @BTCare poor broadband service, engineer has not arrived for today. Contact centre do not have record of my call last week. 1/2

  • d4vebrown Dave Brown (@d4vebrown) reported from Stoneleigh, England

    @btsport I’m a subscriber but not sure why i can’t watch bt sport on my second skyQ box in my bedroom, works fine in the lounge but not upstairs... please help

  • richardjohn1987 Rich (@richardjohn1987) reported from Birmingham, England

    @BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

  • lloydy3115 Mike (@lloydy3115) reported from Keresley, England

    @BTCare @SkyUK @TalkTalk @virginmedia this how not to retain a customer 🤔

  • rfstokes44 STOKESIE51 (@rfstokes44) reported from Nuneaton, England

    **** off McManaman!!! Does my bloody head in!! @btsport #ARSLIV

  • DJVillan DJ Villan ♿🎙 (@DJVillan) reported from Birmingham, England

    @petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

  • CFOESFRS Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

  • CFOESFRS Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

  • corbettcollins Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

  • Davidbrad6ury David bradbury (@Davidbrad6ury) reported from Birmingham, England

    @BTCare Really poor service on Home Broadband - why c ant you resolve

  • bsamikey Mike Donovan (@bsamikey) reported from Solihull, England

    @bt_uk @BTCare Also, if I am unable to watch the Moto GP tomorrow morning (the ONLY reason I pay your horrendous prices) I will cancel my pointless 'service' on the spot.

  • lee_cutler1986 Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

  • lee_cutler1986 Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

  • kallybisla Kally Bisla (@kallybisla) reported from Coventry, England

    How do @BTCare always f*ck up? Dec 2017 - I request a home move Apr 2018 - They f*ck up home move & create new account Aug 2018 - They remove new account and issues. Sept 18th 2018 - Told @btsport will be working again in up to 24 hours. Today - still no BT Sport.

  • jadeskilling_ Jade Skilling (@jadeskilling_) reported from Coventry, England

    @BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!

  • JoeSpencer8 Joe Spencer (@JoeSpencer8) reported from Atherstone, England

    Not even transferred properly and already had the worst service from @bt_uk @BTCare

  • rfstokes44 STOKESIE51 (@rfstokes44) reported from Nuneaton, England

    @btsport Oh Jesus Christ!!! Robbie f-ing Savage has buggered my night up already! Can’t stand the idiot!! #ARSVOR @Arsenal

  • craigieboy77 craig grove (@craigieboy77) reported from Birmingham, England

    @mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

  • sindielouise Sindie. (@sindielouise) reported from Birmingham, England

    @BTCare SHIT SHIT SERVICES

  • HyndaBohdan Bohdan Hynda (@HyndaBohdan) reported from Birmingham, England

    @BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

  • HyndaBohdan Bohdan Hynda (@HyndaBohdan) reported from Redditch, England

    @BTCare Your bt engineer because of the quality of his expertise he was able to instruct me on how he was going to solve problem. I have now got 64mp. My point is getting to the point solving .I don't think there is enough investment in the infrastructure.

  • winnygreen Winston (@winnygreen) reported from Coventry, England

    @Iainodonnell18 @btsport Should never be allowed to race again.

  • richard_teraud Richard Teraud (@richard_teraud) reported from Halesowen, England

    @scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

  • RPATS2 Richard Paterson (@RPATS2) reported from Solihull, England

    @BTCare Thanks. I’m on Channel 11 - and have been for a year or so after another similar issue. I tried 1 yesterday but that seemed to be worse. I’ll try again...

  • RPATS2 Richard Paterson (@RPATS2) reported from Solihull, England

    @BTCare All blue. And the issue isn’t speed it’s just intermittent availability. It can work perfectly for an hour or so, and then not at all for another hour.

  • DavidAMilburn Dave Milburn (@DavidAMilburn) reported from Kenilworth, England

    Ok so every 2 mins now and this is @btsport at its worst.

  • DavidAMilburn Dave Milburn (@DavidAMilburn) reported from Kenilworth, England

    @btsport dt003 error has ruined my evening of rugby with errors every 10 mins. app throwing vc010 with no fix even after a reboot #TimeForChange .

  • DrMathewHill Matt Hill (@DrMathewHill) reported from Coventry, England

    Not sure I’ve made the right decision taking broadband out with @bt_uk just spent the last 20 mins going in circles on the phone @BTCare. Very disappointed about customer service so far.

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    @btsport answer to #punchandjudy fletch & Mac absolutely shit @btsportfootball

  • hannah100590 Hannah Whitmore (@hannah100590) reported from Coventry, England

    @BTCare did you know a phone line has come down from a telegraph pole on the a45 Fletchamstead Highway outside the Esso Petrol Station?

  • rfstokes44 ENGLAND’s COMING HOME! (@rfstokes44) reported from Nuneaton, England

    @BTCare I am so peed off with BT!! You’ve closed my main email address, couldn’t reactivate with a pin while I was on the phone for an hour, now you send me a password which is of no use to me at all!! WTF?!! I NEED ACCESS TO MY EMAIL NOW!!! Can you sort this?!!!!!

  • brummie1984 Zoe Hanson ??????? (@brummie1984) reported from Birmingham, England

    @BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

  • thevitalspark01 Gill Finlayson (@thevitalspark01) reported from Bromsgrove, England

    @AtentionSpanLtd @bt_uk @BTCare @BTGroup Gawd that's awful. Since this melt down heard so many complaints! Any recommendations for a decent service?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • ThaGhost9 O’Reilly McCarthy (@ThaGhost9) reported

    @btsport Crawford better not let us down

  • tocatchathief8 🐒John McCarthy🐒 (@tocatchathief8) reported

    @the_LTA @FedCup @btsport Link doesn't work

  • TheLabradog seve (@TheLabradog) reported

    @BTCare please tell me how I can get somebody to fix my telephone and broadband- see my next tweets to see the fiasco I’m embroiled in....

  • sucooke Sue Cooke (@sucooke) reported

    @btbusinesscare No help in sorting out the problems caused by BT slamming my business line, then cutting it off. Refused to sort it as I wasn't a customer, now refusing to discuss compensation. Let's see what the Ombudsman has to say when I'm able to raise a case in two weeks.

  • sucooke Sue Cooke (@sucooke) reported

    @btbusinesscare Not at all helpful after you slammed my business line, then cut it off. Refused to do anything because I was not a customer, told me to contact my provider - who said that you were my provider as you had taken the line from them without notice. Ombudsman awaits.

  • pete7769 Pete Railton (@pete7769) reported

    Thanks @bt_uk @BTCare, I've been chasing you all day for a call I was told I'd be getting and surprise surprise no one has even bothered calling, utterly disgusting! #bt #CustomerService #complaint

  • JGMMA04 JG (@JGMMA04) reported

    @mjs121272 @btsportfootball @btsport @btsportscore 3 windows... **** off. + he’s already had one. he said he couldn’t for it to shut because he has a great squad. he’s nothing but a puppet for the glazers.

  • wayynewr10 wayne rooney (@wayynewr10) reported

    @Billyhudson11 @btsportfootball @btsport @btsportscore @lewis_ponder Those were the players which mourinho bought! You cannot make an excuse of players being shit after spending 300m over 3 transfer windows!

  • Billyhudson11 Billy hudson (@Billyhudson11) reported

    @btsportfootball @btsport @btsportscore @lewis_ponder Getting the same issues as mourinho clearly🤭

  • cday1886 Chris Day (@cday1886) reported

    @btsportfootball @btsport @btsportscore Man utd have not improve since he take over pogba is a b teck torreira defence is shit.