BT (British Telecom) outages and service status in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Solihull, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 2, 1:59 PM GMT+1.
- Internet (72%)
- Wi-fi (10%)
- Total Blackout (8%)
- Phone (5%)
- E-mail (3%)
- TV (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Royal Leamington Spa, Coventry, Oldbury, Walsall, West Bromwich, Smethwick, Redditch, Wednesbury, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 8 hours ago |
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Wi-fi | 2 days ago |
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Total Blackout | 3 days ago |
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TV | 3 days ago |
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Wi-fi | 3 days ago |
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Internet | 5 days ago |
Nearby cities with recent reports
10 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Luke Anthony Hopkins (@LukeyHop) reported from Coventry, England@btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...
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J O S H U A (@joshfoliee) reported from Birmingham, EnglandHi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Tony Kenny (@MrT222) reported from Birmingham, England@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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Kim tucker (@IamKimTucker) reported from Coventry, England@btbusinesscare Dont waste your time. Our business has been without any service for 9 days now. Your engineer couldn't be arsed to turn up yesterday for the booked appointment . Your customer service is crap
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Craig (@CraigyLowe) reported from Birmingham, England@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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jake (@jxke_mx) reported from Coventry, EnglandDo NOT get @bt_uk WiFi. Absolutely shocking, paying for a service which hasn’t worked since ordering in September.
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Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, EnglandChampions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
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Carlton Boyce (@motoringjourno) reported from Royal Leamington Spa, England@PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.
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𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England@England @JackGrealish @bt_uk Played crap
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Emma Price (@Pricey2404) reported from Coventry, England@bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT
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Jay Stuart (@SkyBlueJay) reported from Coventry, EnglandSeems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!
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Kim tucker (@IamKimTucker) reported from Coventry, England@btbusinesscare And the end result will be bugger all 9 days with no service. Crap customer care
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James Burberry (@jimburbs) reported from Coventry, England@BTCare Webmail down again - tried on two PC’s and three internet search engines. Any reason for this? Receiving them fine, just cannot send.
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King Of Ink Land ® (@king_body_art) reported from Birmingham, England@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Loads of issues with Sky but BT are no better!
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Rachel Marsh (@RachelVMarsh) reported from Redditch, England@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Jozef Koztelo (@jokers_tailor) reported from Birmingham, EnglandCan you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
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Hugh Foden (@HughFoden1) reported from Royal Leamington Spa, England@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Changeling64 (@64outsider) reported@bt_uk Behind Brilliant things? How? When they upgrade system which results in vulnerable, elderly left at risk with a worse service than they had before! Seems #BT is profiting- w no free customer help number- hours spent trying to get someone to sort a problem that they caused.
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Gari MacColl (@JGMacColl) reportedDear @bt_uk You replied once to my posts, your customer service has an average waiting time of 45 minutes. Please, let me leave you without waiting on the phone. You've taken so much money for a terrible service, please, let me go. Over to you, AI Bot
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Patrick Neylan (@PatrickNeylan) reported@bt_uk I want to delete an account. Delete, erase, destroy. The account holder is dead. Your website doesn't help here. How do I do this?
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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Kati (@Nunney2584) reported@bt_uk Hi, my internet has been down all day and it's driving me crazy. I've unplugged and restarted the router and it still has a yellow light flashing and a red 'off' light on. I don't watch terrestrial TV, I use a fire stick for everything and I'm running out of mobile data.
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Mark (@Walesguy2) reported@bt_uk Paying a bill should be easy. Automatic. Why do you make it so difficult for your customers? I’ve already spent an hour on this tonight. And your complaints page wouldn’t upload. Funny that. You think I have that time to spend on a **** company that can’t organise itself?
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Brian McBride (@brian_mcbride1) reported@bt_uk @DMk03s This all very useful information @bt_uk but spread over so many pages & with 'drop down menus' does for some, with age related problems have problems navigating around the using BT Mobile abroad. Can it all be consolidated to a PDF to download & read at leisure?
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SG (@ScouseSG) reported@Nunney2584 @bt_uk The absolute epitome of “that’s not my job and I can’t be arsed to actually help” response from BT there.
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The Emperor Son (@TheEmperorSon) reportedHay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.
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star6 (@s_starrr6) reported@bt_uk unbelievable service, booked an engineer two weeks in advance only to be told now that ive been missed and the next time slot is in another two weeks! Can i get someone out quicker, atrocious