BT (British Telecom)

BT (British Telecom) Outage Report in Solihull, England

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The latest reports from users having issues in Solihull come from postal codes B91 and B92.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Solihull, England 01/04/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Walsall, Nuneaton, Solihull, West Bromwich, Bromsgrove, Oldbury, Redditch, Royal Leamington Spa, Warwick, Rowley Regis, Sutton Coldfield and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • RobPlaister Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.

  • matthewrobbo6 Matthew James (@matthewrobbo6) reported from Coventry, England

    So what did I miss when @btsport @btsportwwe cut out on the main event of @WWENXT ? Thanks again #BTSport #WWENXT

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Solihull, England

    @btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • edmundmlawrence Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport your online support is appalling.

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • AndrewSellars79 Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England

    @bt_uk how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?

  • faristhowfeek F A R 1 5 (@faristhowfeek) reported from Royal Leamington Spa, England

    @bt_uk If then stop your bullish advertising and promises to your customers. I will never buy anything from BT.

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • Stuart_Linnell Stuart Linnell MBE (@Stuart_Linnell) reported from Coventry, England

    @deparker87 @ianoliver @btsport Awful, isn’t it?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • david_elks David Elks (@david_elks) reported

    @bt_uk What is going on? I signed up to EE on your insistence, never received a SIM card which you pledged to send out two weeks ago and I can't make WiFi calls. You have no means of doing this discretely like a chat.

  • sonjafreeston Sonja Freeston (@sonjafreeston) reported

    @bt_uk BT… help the elderly stay connected? My 85 year old mum who lives on her own has been without a phone line for over a week. She has no means of communication if anything was to happen to her. seriously?? No update and no idea when going to be fixed. What’s going on???

  • helloginnybatty Low Down Cheap Little Punk (@helloginnybatty) reported from Aylburton, England

    @BT_UK Hi there, my grandmother has been left without internet for three days now and we have no way of getting this fixed without the internet! It’s ridiculous to expect an 89 year old to fix this on her own! You’ve closed the fault but the box is still flashing purple!

  • escribitionist Mook®🦉 (@escribitionist) reported

    @bt_uk just went in as usual to check my bill and the password doesn't work. tried forget password and it said the id didn't exist.

  • topmarriner Joe Marriner (@topmarriner) reported

    @bt_uk had to go online to be told there's a problem in my area that will get fixed in the next 28 hours but no email to say that my 4G will be activated? Surely this is incorrect

  • TheOnlyBovice Guy Tomlinson (@TheOnlyBovice) reported

    @bt_uk internet so slow that cant even run a speed test lol, good stuff im paying for up to 45 mgs

  • Italocryptos Italocryptos 💥😈💥 (@Italocryptos) reported

    @bt_uk I dont know what to do anymore, engineeer was out last week, again fault on the line. I report the fault a day later they tell me I have to call to book an engineeer, i call 1 hr on the line, noone picks up. What a terrible terrible service ‘@bt_uk

  • NathLambert4 Nathan (@NathLambert4) reported

    @skytv and @btsport rinsing UK customers to watch their product whereas the rest of the world can watch their pick of the games regardless at what time they want to on services such as Disney+ where the price is INCLUDED. England is a horrible, greedy country

  • con_thread ConThread (@con_thread) reported

    @bt_uk Was with @BT #BT via EE @EE - The merger/buyout has been kept quiet/on the down-low. Joining with BT was supposed to improve EE broadband+ but actually made it worse. EE bought Orange then closed down local Orange mast making half my home blackspot. We have now left EE/BT.

  • BertramsL Bertrams Lukstins (@BertramsL) reported

    @bt_uk Absolutely nothing productive that I can do in that hour due to my BT broadband being down for the 4th day already. Also, whoever came up with that tweet should clearly rethink their social media strategy, this tweet does nothing but invites complaints.