Is BT (British Telecom) having an outage in Solihull, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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BT (British Telecom) in Solihull, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Solihull, England

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Most Reported Problems:

  • Internet (49.63%)
  • Phone (17.28%)
  • E-mail (16.54%)
  • Wi-fi (8.89%)
  • Total Blackout (4.69%)
  • TV (2.96%)

BT (British Telecom) Outage Map Near Solihull, England

BT (British Telecom) in Solihull, England Comments

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BT (British Telecom) Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull, England and nearby locations:
  • Davidbrad6ury
    David bradbury (@Davidbrad6ury) reported from Birmingham, England

    @BTCare Really poor service on Home Broadband - why c ant you resolve

  • bsamikey
    Mike Donovan (@bsamikey) reported from Solihull, England

    @bt_uk @BTCare Also, if I am unable to watch the Moto GP tomorrow morning (the ONLY reason I pay your horrendous prices) I will cancel my pointless 'service' on the spot.

  • lee_cutler1986
    Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

  • lee_cutler1986
    Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

  • kallybisla
    Kally Bisla (@kallybisla) reported from Coventry, England

    How do @BTCare always f*ck up? Dec 2017 - I request a home move Apr 2018 - They f*ck up home move & create new account Aug 2018 - They remove new account and issues. Sept 18th 2018 - Told @btsport will be working again in up to 24 hours. Today - still no BT Sport.

  • jadeskilling_
    Jade Skilling (@jadeskilling_) reported from Coventry, England

    @BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!

  • JoeSpencer8
    Joe Spencer (@JoeSpencer8) reported from Atherstone, England

    Not even transferred properly and already had the worst service from @bt_uk @BTCare

  • rfstokes44
    STOKESIE51 (@rfstokes44) reported from Nuneaton, England

    @btsport Oh Jesus Christ!!! Robbie f-ing Savage has buggered my night up already! Can’t stand the idiot!! #ARSVOR @Arsenal

  • craigieboy77
    craig grove (@craigieboy77) reported from Birmingham, England

    @mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

  • sindielouise
    Sindie. (@sindielouise) reported from Birmingham, England

    @BTCare SHIT SHIT SERVICES

  • HyndaBohdan
    Bohdan Hynda (@HyndaBohdan) reported from Birmingham, England

    @BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

  • HyndaBohdan
    Bohdan Hynda (@HyndaBohdan) reported from Redditch, England

    @BTCare Your bt engineer because of the quality of his expertise he was able to instruct me on how he was going to solve problem. I have now got 64mp. My point is getting to the point solving .I don't think there is enough investment in the infrastructure.

  • winnygreen
    Winston (@winnygreen) reported from Coventry, England

    @Iainodonnell18 @btsport Should never be allowed to race again.

  • richard_teraud
    Richard Teraud (@richard_teraud) reported from Halesowen, England

    @scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

  • RPATS2
    Richard Paterson (@RPATS2) reported from Solihull, England

    @BTCare Thanks. I’m on Channel 11 - and have been for a year or so after another similar issue. I tried 1 yesterday but that seemed to be worse. I’ll try again...

  • RPATS2
    Richard Paterson (@RPATS2) reported from Solihull, England

    @BTCare All blue. And the issue isn’t speed it’s just intermittent availability. It can work perfectly for an hour or so, and then not at all for another hour.

  • DavidAMilburn
    Dave Milburn (@DavidAMilburn) reported from Kenilworth, England

    Ok so every 2 mins now and this is @btsport at its worst.

  • DavidAMilburn
    Dave Milburn (@DavidAMilburn) reported from Kenilworth, England

    @btsport dt003 error has ruined my evening of rugby with errors every 10 mins. app throwing vc010 with no fix even after a reboot #TimeForChange .

  • DrMathewHill
    Matt Hill (@DrMathewHill) reported from Coventry, England

    Not sure I’ve made the right decision taking broadband out with @bt_uk just spent the last 20 mins going in circles on the phone @BTCare. Very disappointed about customer service so far.

  • dunn_pdunn1
    Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    @btsport answer to #punchandjudy fletch & Mac absolutely shit @btsportfootball

  • hannah100590
    Hannah Whitmore (@hannah100590) reported from Coventry, England

    @BTCare did you know a phone line has come down from a telegraph pole on the a45 Fletchamstead Highway outside the Esso Petrol Station?

  • rfstokes44
    ENGLAND’s COMING HOME! (@rfstokes44) reported from Nuneaton, England

    @BTCare I am so peed off with BT!! You’ve closed my main email address, couldn’t reactivate with a pin while I was on the phone for an hour, now you send me a password which is of no use to me at all!! WTF?!! I NEED ACCESS TO MY EMAIL NOW!!! Can you sort this?!!!!!

  • brummie1984
    Zoe Hanson ??????? (@brummie1984) reported from Birmingham, England

    @BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

  • thevitalspark01
    Gill Finlayson (@thevitalspark01) reported from Bromsgrove, England

    @AtentionSpanLtd @bt_uk @BTCare @BTGroup Gawd that's awful. Since this melt down heard so many complaints! Any recommendations for a decent service?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • ShamsahLalji
    shamsah lalji (@ShamsahLalji) reported

    @BTCare They said open reach had a problem that needs manual fixing. Open reach was supposed to do work oct 8 so why was I not informed there was a problem until after I called on oct 15. Now I am without internet and tv! They said they will update me oct 22 then book an engineer to come

  • Joshhusbands
    Josh Husbands (@Joshhusbands) reported

    @BTCare If you're happy that your "correct levels" are shit then fine

  • upthehoop
    D (@upthehoop) reported

    @BTCare it was clear from the first tweet that explanation wasnt required and that a disgusted customer getting unjustifyable price hikes at the start of a contract was hoping for more than you read from the big book of vague excuses. You clearly have no desire to help at all

  • SharkEyes
    Paul Shillito (@SharkEyes) reported

    @BTCare No error messages of any kind...the connection just goes down.

  • WhiteHartMart
    Andrew Martin (@WhiteHartMart) reported

    @BTCare Local area has an issue (probably same as yesterday I’d guess) - not logged to me personally.

  • WhiteHartMart
    Andrew Martin (@WhiteHartMart) reported from Saltash, England

    @BTCare Working again last night and first thing, now down again and problem tracker showing a outage again!! This is disappoining BT 🙁

  • SharkEyes
    Paul Shillito (@SharkEyes) reported

    @BTCare Hi Rita. We have been having problems with connection since we got BT broadband. We have made numerous calls over the years and we’re told to turn it off / on again, etc. We received a new Hub a couple of weeks ago and our bandwidth was increased last week...still not working!

  • JPaulGreen
    John Paul Green (@JPaulGreen) reported

    @BTCare Tried to. Internet is still off. Phone crackle back and the BTTV box keeps closing down. Two weeks after it seemed fixed I'm now it seems I'm back at square one.

  • sallyroberts70
    sally roberts (@sallyroberts70) reported

    @BTCare intermittent BB again this morning, useless service, how do I report a fault #btbroadbandjunk

  • SharkEyes
    Paul Shillito (@SharkEyes) reported from Ely, England

    Hi @BTCare @bt_uk my broadband connection has gone down for the millionth time...that’s just this week...we have spent so much time on the phone to India we now have pen pals and have arranged house swaps...btw I pay a lot of money for this so I expect it to work...all the time!