BT (British Telecom) Outage Report in Solihull, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Halesowen, Coventry, Willenhall, Nuneaton, Walsall, Bromsgrove, Redditch, Solihull, Royal Leamington Spa, Sutton Coldfield and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Oldbury |
Internet | |
| Birmingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Onkar 'Kari' Singh
(@1OnkarSingh) reported
from
West Bromwich, England
Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor😱😱😱😱😱
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Ant G
(@antjpg) reported
from
Warwick, England
Looks like I may need to get rid of #youview as they are stopping app support. No, I’m not a @bt_uk subscriber. #rubbish @YouViewSupport
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Andrew Hopkins
(@htdlandrew) reported
from
West Bromwich, England
Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Luke Anthony Hopkins
(@LukeyHop) reported
from
Coventry, England
@btsport shit service as per usual from yourselfs, can see anywhere where you advertise takes 4hours to get the service on...
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Litter Watch
(@Litterwatch1) reported
from
West Bromwich, England
@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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Jasper L N Pegrum
(@Jasper_Pegrum) reported
from
Henley-in-Arden, England
@bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Stokesie
(@rfstokes44) reported
from
Nuneaton, England
@btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS
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Walty
(@waltygb) reported
from
Balsall Common, England
Just phoned to cancel my @btsport subscription that over the years has crept up from £20 to over £35 per month and was immediately offered a reduced rate of £20 pm !!! @MartinSLewis I cancelled anyway
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Internet still down @bt_uk 😱😱😱😱😱PLEASE ADVISE
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Dr Ian Maidment
(@maidment_dr) reported
from
Dorridge, England
Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kamlani
(@AmitKamlani) reported
@bt_uk Hi. I’ve been tracking my order (after a whole week of delay). It has still not been dispatched despite being promised it would arrive by Tuesday and what’s worse is the agent I contacted last week has now changed the delivery address! Can somebody please help me out here?
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PokPonG
(@PokpongNilmote) reported
@England @bt_uk TAA??? It's better for people to think you're an idiot than open your mouth and prove them right.Stupid midfield
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Amit Kamlani
(@AmitKamlani) reported
@bt_uk Hi. I’ve been tracking my order (after a whole week of delay). It has still not been dispatched despite being promised it would arrive by Tuesday and what’s worse is the agent I contacted last week has now changed the delivery address! Can somebody please help me out here?!!
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lauryn 🎀✨
(@bubblegumlux_) reported
@bt_uk I’ve tried upgrading but it’s no different. I don’t wanna waste anymore money if it’s all terrible and unusable
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Leon Renilson
(@LeonRenilson) reported
@btbusinesscare Whats the 'quickest' way to help ME? Its day 94 (like, over 3 months, or, a quarter of a year!) of Openreach still not completing my simple FTTP installation-Is there a relationship manager? Is there a relationship? 🤡Case Reference: IMP-107511522 escalation C39397869
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Charlie Goodall
(@goodall_charlie) reported
@bt_uk Received new router to replace suspected faulty router - this one doesn’t work at all so had to refit old router - my wife is trying to work from home & says broadband really bad this am. Have tried to call but told to call back later.
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Elaine Penn
(@EeePee13) reported
@bt_uk @BTCare Morning. Please could someone message me back to allow me to DM you regarding my mum being without a landline/wifi for three weeks and the issue still not being solved? Thanks. Xxx
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Louise Weale
(@misslouiseweale) reported
Imagine placing 14 orders with @bt_uk for broadband since October 2020 and them not being able to activate your services even after you’ve moved addresses and you’re still having problems. Kill me now
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Andrew
(@Aflanagan1991) reported
@BTCare I’ve had no WiFi since last Tuesday night and you told me I’d have an engineer appointment to fix it today between 8-10. Now you’ve called to reschedule the appointment for Wednesday afternoon. Unacceptable. £60 a month for for the most temperamental service
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Steve
(@Retro_uk) reported
@bt_uk I don't need it. I just called to get a 5G sim card and had to renew my broadband so the girl said she was sending out a wi-fi disc and was quite "passionate" about me having a tech expert set it up. I did say I didn't need it, but in the end it was easier to cancel online. 1/2