BT (British Telecom) outages and service status in Solihull, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Solihull, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Sep 12, 12:52 PM GMT+1.
- Internet (67%)
- Total Blackout (13%)
- Wi-fi (10%)
- E-mail (4%)
- Phone (4%)
- TV (2%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, Bromsgrove, Royal Leamington Spa, Oldbury, Walsall, West Bromwich, Smethwick, Redditch, Wednesbury, and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Total Blackout | 20 hours ago |
|
Birmingham
|
Internet | 3 days ago |
|
Coventry
|
Internet | 4 days ago |
|
Bromsgrove
|
Total Blackout | 9 days ago |
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Birmingham
|
Internet | 9 days ago |
|
Birmingham
|
Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
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BT (British Telecom) Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Sausage Mom (@JoLouiseJordan) reported from Solihull, England@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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Craig (@CraigyLowe) reported from Birmingham, England@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, England@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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Cj Joiner (@Cj_covblaze) reported from Keresley, England@CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though
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Suki (@lfcssa) reported from Birmingham, England@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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Emma Price (@Pricey2404) reported from Coventry, England@bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT
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Matthew James (@matthewrobbo6) reported from Coventry, EnglandCan you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT
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Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, EnglandChampions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
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Litter Watch (@Litterwatch1) reported from West Bromwich, England@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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Andrew Hopkins (@htdlandrew) reported from West Bromwich, EnglandChristmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Joanne Whitfield (@TweetyPie100) reported from Solihull, EnglandAs well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England@btsport your online support is appalling.
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, England@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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David Mayor (@BurpTheWorm) reported from Coventry, England@BTCare hi BT are you having problems with email accounts
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Matty Larsen (@mattylarsen2) reported from Halesowen, England@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Suzanne J S (@chickenruby) reported from Solihull, EnglandDear @bt_uk do you really think people live in fear of their internet going down?
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Tomexh (@tomexh1) reported from Birmingham, England@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Claire B 💜 (@KittykatClaire) reported from Willenhall, England@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lee davenport (@leedvnprt) reported@bt_uk I can't phone any bt number because the automated service doesn't put me through to an actual person, it just says that my service has been restricted and I need to pay. I will not be paying because it was supposed to have been. Cancelled on the 8th of June!
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@CyberHusky (@PetecoleO) reported@bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.
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Moyboy (@charlesdor66408) reported@JimSpenceDundee @WeAreOpenreach @bt_uk Fair bit of damage there Jim to soffits and fascia boards also looks like a scaffold job as well. Don't know why you have to chase up estimates?
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(((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported@bt_uk I’ve already been told there is nothing that can be done. @bt_uk are going to take double payments for the same line for 7 months and have made clear that after 48 years do not want me as a customer when I do find somewhere to live. Seems unnecessary to me.
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GG (@G1NG3R_N1NJA_13) reported@bt_uk your health check isn’t working. Your stupid robot tells me my speeds are fine. I’m playing ps5 on a wired connection with an upload varying between 15-20 and it should be 100. There is clearly an issue and I cannot do a thing about it.
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Ben Trask (@TraskBen) reported@bt_uk abysmal. 2 month wait for fibre. 1 month in. 4g mini supplied. Low speed can only use one device. Not working yesterday. Spent time between web chat and call, got activated for 30 days and now received email internet up and running 4g disabled so have no internet again.
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Jim Spence (@JimSpenceDundee) reportedOver the last few three weeks I did what I thought was the decent thing and allowed workers from @WeAreOpenreach @bt_uk and their contractors, to access my property to check two poles, which were NOT on my property, but in neighbouring properties where access was awkward, but not impossible. This below was the resulting damage from a wire attached to my house to a pole outwith my house, as they worked on it. I’m now expected to fill in a lengthy explanatory form and seek private estimates to repair it, before returning the form to their lawyers. This costs me time and effort for a problem not of my making.
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Josh (@_JoshDenham) reportedHi guys, is there any reason why my Broadband Hub won't connect this evening? I've tried the usual off and on again, factory reset but no connection whatsoever! Please help? @bt_uk
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Anthony (@LookingBack22) reported@juliandc @ClaireMadMax @bt_uk Same here. Now reliant on a broadband connection requiring power. Not progress. iPhone has emergency satellite connection though.
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Liz Grassby-Davies (@cricketmadboxer) reportedWhat has happened to BT? Changed broadband and calls from Sky to BT for my 91 year old father. It has been one problem after another. Order had to be redone. Dad had no service despite needing careline. Now they want to charge £80 for a router that we sent back @bt_uk help