Is BT (British Telecom) having an outage in Solihull, England?

@BTCare Call with BT agent uses less and cut out after 39 mins, he did not ring back. I am leaving. We have to use mobile phone 4G at home👎👎

@BTCare poor broadband service, engineer has not arrived for today. Contact centre do not have record of my call last week. 1/2

@btsport I’m a subscriber but not sure why i can’t watch bt sport on my second skyQ box in my bedroom, works fine in the lounge but not upstairs... please help

@BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

@BTCare @SkyUK @TalkTalk @virginmedia this how not to retain a customer 🤔

**** off McManaman!!! Does my bloody head in!! @btsport #ARSLIV

@petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

@BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

@BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

@Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

@BTCare Really poor service on Home Broadband - why c ant you resolve

@bt_uk @BTCare Also, if I am unable to watch the Moto GP tomorrow morning (the ONLY reason I pay your horrendous prices) I will cancel my pointless 'service' on the spot.

@BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

@BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

How do @BTCare always f*ck up? Dec 2017 - I request a home move Apr 2018 - They f*ck up home move & create new account Aug 2018 - They remove new account and issues. Sept 18th 2018 - Told @btsport will be working again in up to 24 hours. Today - still no BT Sport.

@BTCare your customer service is HORRENDOUS... feel like you’ve never dealt with anyone moving in to a new build before because no one seems to know what to advise us?!?! So much conflicting information - so poor!

Not even transferred properly and already had the worst service from @bt_uk @BTCare

@btsport Oh Jesus Christ!!! Robbie f-ing Savage has buggered my night up already! Can’t stand the idiot!! #ARSVOR @Arsenal

@mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

@BTCare SHIT SHIT SERVICES

@BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

@BTCare Your bt engineer because of the quality of his expertise he was able to instruct me on how he was going to solve problem. I have now got 64mp. My point is getting to the point solving .I don't think there is enough investment in the infrastructure.

@Iainodonnell18 @btsport Should never be allowed to race again.

@scottnicholls78 @btsport @SpeedwayGP Great that people are talking about speedway but for the wrong reasons sadly.....ref should never officiate again. Tai will be pumped up now to go on and win the title.

@BTCare Thanks. I’m on Channel 11 - and have been for a year or so after another similar issue. I tried 1 yesterday but that seemed to be worse. I’ll try again...

@BTCare All blue. And the issue isn’t speed it’s just intermittent availability. It can work perfectly for an hour or so, and then not at all for another hour.

Ok so every 2 mins now and this is @btsport at its worst.

@btsport dt003 error has ruined my evening of rugby with errors every 10 mins. app throwing vc010 with no fix even after a reboot #TimeForChange .

Not sure I’ve made the right decision taking broadband out with @bt_uk just spent the last 20 mins going in circles on the phone @BTCare. Very disappointed about customer service so far.

@btsport answer to #punchandjudy fletch & Mac absolutely shit @btsportfootball

@BTCare did you know a phone line has come down from a telegraph pole on the a45 Fletchamstead Highway outside the Esso Petrol Station?

@BTCare I am so peed off with BT!! You’ve closed my main email address, couldn’t reactivate with a pin while I was on the phone for an hour, now you send me a password which is of no use to me at all!! WTF?!! I NEED ACCESS TO MY EMAIL NOW!!! Can you sort this?!!!!!

@BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

@AtentionSpanLtd @bt_uk @BTCare @BTGroup Gawd that's awful. Since this melt down heard so many complaints! Any recommendations for a decent service?

Don’t get why there’s only WCC on @SkySportsRL this week. It’s poor, hope @btsport or someone takes a punt on RL next time round

@btsport can you please help. I keep getting error code VC086 and its pissing me off. I've followed every instruction to sort it out but STILL it remains. I'm using a MAC and Google Chrome. I'm at the point of cancelling my contract so please help asap thanks.

@btsport @dcfcofficial @morriskid why wasn't VAR used on the hold down of waghorn right at the end in the box

@BTCare Wondering if you guys have any ideas but I got my old Youview (Humax) box hooked up to the internet and updated the BT Player. We're now getting btp-115c errors so any idea

What a poor side @dcfcofficial! Sorry for the loss Frank Lampart. HT: @OfficialBHAFC 2-0 @dcfcofficial. #EmiratesFACup⁠ ⁠ #BHADER #BrightonAndHoveAlbion #ChrisHughton #DerbyCounty #FrankLampard #BTSport #BTSport2 #Knockaert #Locadia #ESPNPlus #SonyTen2 #SportsnetWorld

What a poor side @dcfcofficial! Sorry for the loss Frank Lampart. #EmiratesFACup #BHADER #BrightonAndHoveAlbion #ChrisHughton #DerbyCounty #FrankLampard #BTSport #BTSport2 #Knockaert #Locadia

@btsportfootball @btsport fix that mic will yaz apparently there a shambles 😂😂😂 #FACUP #BHAFCvDCFC

@bt_uk @BTCare The fibre broadband erratic for more than a week and the engineer visits and does nothing. Second time in less than 6 months and again shown how bad things can be with #BT #Awfulservice

Aaah it’s FA Cup day-I wonder how many times we will have to endure the @NewportCounty team costs £500k but the @ManCity team costs £500m crap. No doubt @btsport will have a panel full of rags too 🙏🏻

Never realised we’re on BTsport lol COYR!!! 🐏👏🏼👏🏼