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BT (British Telecom)

BT (British Telecom) outages and service status in Solihull, England

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Full Outage Map
  • BT (British Telecom) generated 5 outage signals in the last 24 hours around Solihull, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 24, 10:57 PM GMT+1.
  • 63% Internet (63%)
  • 23% Wi-fi (23%)
  • 6% Total Blackout (6%)
  • 5% E-mail (5%)
  • 3% Phone (3%)

The latest reports from users having issues in Solihull come from postal codes B91 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Solihull, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Solihull, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Coventry, Birmingham, Walsall, Royal Leamington Spa, and Solihull.

CityProblem TypeReport Time
Oldbury Internet 11 hours ago
Coventry Internet 12 hours ago
Birmingham Internet 12 hours ago
Birmingham E-mail 13 hours ago
Walsall Internet 14 hours ago
Birmingham Internet 3 days ago

Nearby cities with recent reports

Birmingham

14 recent signals

12 hours ago
Oldbury

6 recent signals

11 hours ago
Walsall

2 recent signals

14 hours ago
Coventry

1 recent signals

12 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Solihull, England

Latest outage, problems and issue reports in Solihull and nearby locations:

  • Melsworldtravel
    Melissa Graham ๐Ÿ‡ช๐Ÿ‡บ (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • PervaizJasim
    JP (@PervaizJasim) reported from Birmingham, England

    Iโ€™m sorry I like AJ but thereโ€™s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • the_beanster
    Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • Stuart_Linnell
    Stuart Linnell MBE (@Stuart_Linnell) reported from Coventry, England

    @deparker87 @ianoliver @btsport Awful, isnโ€™t it?

  • Melsworldtravel
    Melissa Graham ๐Ÿ‡ช๐Ÿ‡บ (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • maidment_dr
    Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Really really poor service from @bt_uk ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑplease improve your customer service. I havenโ€™t been able to get onto internet for over an hour with little support ๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก๐Ÿ˜ก

  • Melsworldtravel
    Melissa Graham ๐Ÿ‡ช๐Ÿ‡บ (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • faristhowfeek
    F A R 1 5 (@faristhowfeek) reported from Royal Leamington Spa, England

    @bt_uk If then stop your bullish advertising and promises to your customers. I will never buy anything from BT.

  • slogan1980
    Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport Iโ€™ve been trying to get through to cancel my BT Sport for literally three days now. Iโ€™m up to my 5th call, as we speak, Iโ€™ve been on hold for 32 minutes. Iโ€™d say itโ€™s been nearly two hours across all of the calls.......shocking. Iโ€™ve used chat, and they are not helpful

  • HughFoden1
    Hugh Foden (@HughFoden1) reported from Royal Leamington Spa, England

    @bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!

  • Melsworldtravel
    Melissa Graham ๐Ÿ‡ช๐Ÿ‡บ (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • king_body_art
    King Of Ink Land ยฎ (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • BrummyBaggieAC
    Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • maidment_dr
    Dr Ian Maidment (@maidment_dr) reported from Dorridge, England

    Is anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ๐Ÿ˜ฑ

  • HughesGriffiths
    TrisGriffithsHughes (@HughesGriffiths) reported from Birmingham, England

    @bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178

  • edmundmlawrence
    Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport your online support is appalling.

  • htdlandrew
    Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • waltygb
    Walty (@waltygb) reported from Balsall Common, England

    Just phoned to cancel my @btsport subscription that over the years has crept up from ยฃ20 to over ยฃ35 per month and was immediately offered a reduced rate of ยฃ20 pm !!! @MartinSLewis I cancelled anyway

  • satyapd69
    Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England

    @bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps

  • BrumNewsPhotos
    B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MattHopkins1620
    MattHopkins1620 (@MattHopkins1620) reported

    @bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    @bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!

  • MaloneiD
    Keith (@MaloneiD) reported

    @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

  • cakey12
    bakerbird ๎† (@cakey12) reported

    @bt_uk been trying for 3 days now see my bill. Please donโ€™t tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available โ€ฆโ€ฆ. All I get is 3 dancing dots !!!!!

  • catallaxer
    ๐™ฒ๐šŠ๐š๐šŠ๐š•๐š•๐šŠ๐šก๐šŽ๐š› (@catallaxer) reported

    @omotforest @bt_uk @openreach Fully accept your point. However, you are missing out. 1 gigabit+ speeds really are worth it. 2.5 gigabit is next. You will never get that over copper or satellite. Copper is being phased out.

  • cakey12
    bakerbird ๎† (@cakey12) reported

    @bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave

  • darrenglloyd
    Darren Lloyd (@darrenglloyd) reported

    @bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.

  • SianElin_PT73
    Sian (@SianElin_PT73) reported

    @bt_uk Not able to do this as I have no phone signal-hence need internet.

  • JLingy69
    J (@JLingy69) reported

    @bt_uk Already did that and nothing got done. Give me your formal complaint process

  • IQuitMuskspace
    Mark Haynes (@IQuitMuskspace) reported

    .@bt_uk ยฃ37.44 Hilarious & insulting. 3 failed visits. 50+ calls to your utterly hopeless 'guides'. Multiple documented lies & broken promises. We have all the evidence, call recordings & video. We suggest you reconsider & seriously revise this pathetic 'compensation'?