BT (British Telecom) Outage Report in Solihull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Royal Leamington Spa, Bromsgrove, Redditch, Nuneaton, Oldbury, Smethwick, Sutton Coldfield, Wednesbury, Coventry and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| West Bromwich |
||
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.
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Phill Russell
(@whitepuggy) reported
from
Nuneaton, England
Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??
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Hugh Foden
(@HughFoden1) reported
from
Royal Leamington Spa, England
@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
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Suzanne J S
(@chickenruby) reported
from
Solihull, England
Dear @bt_uk do you really think people live in fear of their internet going down?
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Chris Ballard
(@C_Ballard90) reported
from
Studley, England
@bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
@btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻
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Antony Clewer
(@BrummyBaggieAC) reported
from
Birmingham, England
YOUR SERVICE IS **** #btsport
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Ben
(@BaconBanks) reported
from
Warwickshire, England
@bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?
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Rosie 🐻
(@rosiejones665) reported
from
Coleshill, England
@bt_uk Is the internet down in B72 until Thursday?
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James Burberry
(@jimburbs) reported
from
Coventry, England
@BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Ron Morgan
(@Morganron) reported
from
Coleshill, England
@bt_uk is there a problem with the BT email app ?
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
@bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hester Merrett
(@HesterMerrett) reported
@bt_uk I need to cancel engineer on Monday, not home as I told Open Reach engineer onThurs so need to rearrange.
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Just Me
(@JustMe31972856) reported
@gunnersonwheels @btsport @SkySportsPL using football to force the Vegan agenda. Meanwhile we sit freezing & staring at an empty fridge. When all the crops fail due to fires, wind, floods, drought or war the world will starve, the rich will survive & the poorest culled through famine & man made viruses,#depopulation
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🔴⚪️🏴
(@RamsGoat2) reported
@Daren0109 @btsport Forcing these crap pundits down our throats in the name of “inclusivity”
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AndyC32 🇬🇧 🇺🇦
(@Andyc32) reported
@gunnersonwheels @btsport @SkySportsPL Why not just cancel all Games no power for stadia no heating for hospitality rooms, no fans travelling in cars no flood lights no hot meat pies Have a green weekend Cancel every game !!!
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Openreach
(@WeAreOpenreach) reported
@SarahAuty @bt_uk Openreach is responsible to maintain and repair the network. Your provider is responsible to manage any fault issues on your behalf. This means that they must contact Openreach for you. Your provier is our direct customer so we have a team who they can contact.
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Paul Collard
(@PaulCollard8) reported
@daveynelson @bt_uk Believe it or not Dave when we had a problem eventually it was traced to a loose wire in the main BT exchange!
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lovelife21
(@nattynats1) reported
@bt_uk I will be cancelling my service with you. This is so out of order
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Javi
(@Javi707512235) reported
@bt_uk 10 days without internet, would have never expected this from @bt_uk shocking!
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Daveo
(@D4ve0) reported
Looks like the apprentice stuck the camera up what ******** is this #btsport #EvertonFC #arsenal
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Medicare Cosmetics
(@MedicareCos) reported
@bt_uk Why do you make it so difficult to make a proper complaint BT … the advisors don’t take it seriously … all I want is an email address to send the complaint to someone in my own words them for someone to read it, take in the facts then do something about the situation