BT (British Telecom) outages and service status in Solihull, England
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- BT (British Telecom) generated 5 outage signals in the last 24 hours around Solihull, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 24, 10:57 PM GMT+1.
- Internet (63%)
- Wi-fi (23%)
- Total Blackout (6%)
- E-mail (5%)
- Phone (3%)
The latest reports from users having issues in Solihull come from postal codes B91 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Solihull, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Coventry, Birmingham, Walsall, Royal Leamington Spa, and Solihull.
| City | Problem Type | Report Time |
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Internet | 11 hours ago |
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Internet | 12 hours ago |
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Internet | 12 hours ago |
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13 hours ago | |
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Internet | 14 hours ago |
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Internet | 3 days ago |
Nearby cities with recent reports
14 recent signals
6 recent signals
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Melissa Graham ๐ช๐บ (@Melsworldtravel) reported from Solihull, England@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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JP (@PervaizJasim) reported from Birmingham, EnglandIโm sorry I like AJ but thereโs levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Sally (@the_beanster) reported from Birmingham, England@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Stuart Linnell MBE (@Stuart_Linnell) reported from Coventry, England@deparker87 @ianoliver @btsport Awful, isnโt it?
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Melissa Graham ๐ช๐บ (@Melsworldtravel) reported from Solihull, England@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, EnglandReally really poor service from @bt_uk ๐ฑ๐ฑ๐ฑ๐ฑ๐ฑ๐ฑplease improve your customer service. I havenโt been able to get onto internet for over an hour with little support ๐ก๐ก๐ก๐ก
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Melissa Graham ๐ช๐บ (@Melsworldtravel) reported from Solihull, England@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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F A R 1 5 (@faristhowfeek) reported from Royal Leamington Spa, England@bt_uk If then stop your bullish advertising and promises to your customers. I will never buy anything from BT.
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Scott Logan (@slogan1980) reported from Birmingham, England@btsport Iโve been trying to get through to cancel my BT Sport for literally three days now. Iโm up to my 5th call, as we speak, Iโve been on hold for 32 minutes. Iโd say itโs been nearly two hours across all of the calls.......shocking. Iโve used chat, and they are not helpful
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Hugh Foden (@HughFoden1) reported from Royal Leamington Spa, England@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
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Melissa Graham ๐ช๐บ (@Melsworldtravel) reported from Solihull, England@bt_uk I wish you would sort out my lack of service #shambles
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King Of Ink Land ยฎ (@king_body_art) reported from Birmingham, England@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Antony Clewer (@BrummyBaggieAC) reported from Birmingham, EnglandWHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke
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Dr Ian Maidment (@maidment_dr) reported from Dorridge, EnglandIs anyone in Dorridge or Knowle having problems with @bt_uk internet. It has crashed yet again......as service is v poor๐ฑ๐ฑ๐ฑ๐ฑ๐ฑ
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TrisGriffithsHughes (@HughesGriffiths) reported from Birmingham, England@bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178
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Edmund Lawrence (@edmundmlawrence) reported from Coventry, England@btsport your online support is appalling.
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Andrew Hopkins (@htdlandrew) reported from West Bromwich, EnglandChristmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Walty (@waltygb) reported from Balsall Common, EnglandJust phoned to cancel my @btsport subscription that over the years has crept up from ยฃ20 to over ยฃ35 per month and was immediately offered a reduced rate of ยฃ20 pm !!! @MartinSLewis I cancelled anyway
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Satya Dubey (@satyapd69) reported from Royal Leamington Spa, England@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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MattHopkins1620 (@MattHopkins1620) reported@bt_uk are committed to excellent customer service, they say so when you ring them. Then they say they're very busy and they promise to speak to you within 20 minutes or you could ring back. Hint, excellent customer service starts with answering the bloody phone.
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Mark Haynes (@IQuitMuskspace) reported@bt_uk Why bother??? You only close them when you don't know how to fix the problems you make!!!
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Keith (@MaloneiD) reported@Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming
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bakerbird ๎ (@cakey12) reported@bt_uk been trying for 3 days now see my bill. Please donโt tell me you are not aware of any problems. How about telling me how this can be resolved. You emailed to say bill is available โฆโฆ. All I get is 3 dancing dots !!!!!
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๐ฒ๐๐๐๐๐๐๐ก๐๐ (@catallaxer) reported@omotforest @bt_uk @openreach Fully accept your point. However, you are missing out. 1 gigabit+ speeds really are worth it. 2.5 gigabit is next. You will never get that over copper or satellite. Copper is being phased out.
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bakerbird ๎ (@cakey12) reported@bt_uk If your take the time to check & converse with each other you would see that several people have all been in touch saying the same thing ! Obviously it is a problem your end. Giving me another reason to leave
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Darren Lloyd (@darrenglloyd) reported@bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.
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Sian (@SianElin_PT73) reported@bt_uk Not able to do this as I have no phone signal-hence need internet.
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J (@JLingy69) reported@bt_uk Already did that and nothing got done. Give me your formal complaint process
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Mark Haynes (@IQuitMuskspace) reported.@bt_uk ยฃ37.44 Hilarious & insulting. 3 failed visits. 50+ calls to your utterly hopeless 'guides'. Multiple documented lies & broken promises. We have all the evidence, call recordings & video. We suggest you reconsider & seriously revise this pathetic 'compensation'?