BT (British Telecom) Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Coventry, Birmingham, Oldbury, Sutton Coldfield, Wednesbury, Bromsgrove, Walsall, Smethwick, West Bromwich, Royal Leamington Spa, Redditch and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Total Blackout | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Sutton Coldfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
Can you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
@bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Scott Billing
(@bilbody) reported
from
Birmingham, England
@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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James Burberry
(@jimburbs) reported
from
Coventry, England
@BTCare @bt_uk Credit where credit is due. Two technical faults - one with line, other with broadband. Quicker to get through and Neil was very helpful in identifying the issue and stayed on the line to check solution worked.
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Ben
(@BaconBanks) reported
from
Warwickshire, England
@bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?
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Emma Price
(@Pricey2404) reported
from
Coventry, England
@bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Strings
(@mxtch98) reported
from
Birmingham, England
@bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible
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Chris Ballard
(@C_Ballard90) reported
from
Studley, England
@bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?
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Emma Price
(@Pricey2404) reported
from
Coventry, England
Well @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@bt_uk my friends business is reliant on BT for card machine security etc and yet he still can’t get someone to come out to fix until Monday Not a good service
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Hugh Foden
(@HughFoden1) reported
from
Royal Leamington Spa, England
@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
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David Mayor
(@BurpTheWorm) reported
from
Coventry, England
@BTCare hi BT are you having problems with email accounts
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Kim tucker
(@IamKimTucker) reported
from
Coventry, England
@btbusinesscare And the end result will be bugger all 9 days with no service. Crap customer care
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Eccles
(@Heccles94) reported
Hi @bt_uk - need some help but keep going round in circles on your website trying to find out how to ask my question
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Wilc
(@WilcSzn) reported
@EXCEL @bt_uk bt wifi is the worst, promised good wifi and they kept saying their was a fault but fixed it 10x, **** company
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Alex
(@Alex35864656) reported
@JOEL05394024 @England @bt_uk he’s renewing his contract and i’ve never heard a reliable source say he would go to MLS
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ً
(@SKnzha) reported
@zenM2Q @bt_uk So many problems with the hub it’s crazy
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LUFC Vision
(@lufcvision) reported
@England @bt_uk No one. Other than Pickford they were all ****
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Mark Cocklin
(@MarkCocklin1) reported
@England @bt_uk The crowd as that was awful 🙄
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KC
(@KchurchyK) reported
@niaII2 @England @bt_uk Off the pace. Gave ball away too many times and so slow in possession. Need Mount and Foden
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🏴
(@aaronN17_) reported
@England @bt_uk none they were all ****
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Ryan Hunnings
(@HunningsRyan) reported
@bt_uk your TV signal is terrible, I've bought a booster for my Arial and still I can't watch the TV I'm paying you for and when I ask to cancel my contract for something you're not supply me, you say I can't, terrible customer service!!
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Crouchy 🏴
(@ben_pxrker_) reported
@England @bt_uk Jude Bellingham definitely!!! Bad news tho with Trent! 😞