BT (British Telecom) Outage Report in Solihull, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Walsall, Solihull, Nuneaton, Sutton Coldfield, West Bromwich, Halesowen, Coventry, Willenhall, Bromsgrove, Redditch and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@PhillTromans @bt_uk I told @bt_uk that I would never use it for broadband ever again. By far the worst customer service I've ever had. It literally couldn't pay me to use its services again; life's just too short to battle a corporate entity that doesn't give a shit on any level.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Kally Bisla
(@kallybisla) reported
from
Coventry, England
Almost 2 years since I requested a home move from @BTCare and still not sorted....but now they want payment on a bill for services which never been installed! Sort it out @BTCare!
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Yousaf
(@Y_A_4_4) reported
from
Birmingham, England
@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁
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Carlton Boyce
(@motoringjourno) reported
from
Royal Leamington Spa, England
@theseoldcars @PhillTromans @bt_uk I used Zen too. Exceptional service.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Loads of issues with Sky but BT are no better!
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Mark Steele
(@tubaheromark) reported
from
Balsall Common, England
@bt_uk so turns out your customer service is not especially good. Might be good to train your customer service personal a little, also show the tariffs for #maritime and speed up your systems @BBCWatchdog
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Simon Lee
(@smoon_lee) reported
from
Royal Leamington Spa, England
@btbusinesscare Am currently off site but cant access some files, isn't the end of the world ill check internet network when i get on site.
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Satya Dubey
(@satyapd69) reported
from
Royal Leamington Spa, England
@bt_uk @bt_global @BTCare Worst servics with horrible customer service. In the span of 17 month three engineer visit several wifi drop still poor wifi signal at my house. For every complain the only option they have is compensation. Less than 0.3 mbps
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Jay Stuart
(@SkyBlueJay) reported
from
Coventry, England
Seems like the @BTCare scammers are out again. Phone call claiming to be from my service provider and when I question how he got my details he hung up!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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JW 🇬🇧
(@littlemissj74) reported
Thanks to @bt_uk Digital Voice, if there is a power cut here due to #StormEunice I have no way of contacting anybody in an emergency. Yes I have a mobile phone BUT THE SIGNAL IS NON EXISTENT so yeah thanks for that BT 😡
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Mr Mike
(@mrmikeyadams) reported
@bt_uk Just cancelled broadband due to multiple drops a day, ongoing for months, impacting work. 4/5 engineers have been unable to fix it & u can see faults on the line. I have to pay early termination fee (£150) because I've refused ANOTHER engineer visit. As if 6th time lucky
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Haud yer wheesht! 💙
(@corinne_mills) reported
@bt_uk Back to VERY slow internet today - please don't turn off the mini hub
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Conaill Scanlon
(@conaill_s) reported
Hi @bt_uk my internet isn't working. My smart hub has had a fixed orange light for the past hour. There doesn't appear to be an issue in my area. I don't have a landline number to text FIX to 61998. I've tried restarting it and all the usual fixes, any other suggestions please?
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chris jones
(@donkey301) reported
@bt_uk why is it that your customer service staff fail to listen when a customer is telling them that the fault is not fixed, and that they want the case kept open? Instead the case is marked as "you told us the fault is fixed", which are words I haven't used
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Pat
(@CwiPoster) reported
@BTCare how's the service in paisley? I don't have my landline number and cannot check
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Ben
(@freemotely) reported
@HeyMissPrice @BT @bt_uk That's poor. Sorry I can't help.
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▼▼▼▼▼▼▼
(@MadonnaEffect) reported
@bt_uk can you please stop sending my mother final reminder threatening emails? She died two months ago and I’ve already informed your bereavement service weeks ago. Really don’t need this.
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tracy
(@tracyw227) reported
@bt_uk this happens when we come upstairs the broadband cuts out. You claim to be best broadband providers and fastest! I’m bamboozled as to how you can claim this. We have fibre coming into the property yet nobody seems to get a signal upstairs! Omg it is so frustrating!!!!
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Aaron
(@AaronDmcfc) reported
@DaveKendallPho1 @bt_uk Has anyone ever objected and they took them down?