BT (British Telecom) Outage Report in Solihull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Solihull, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Solihull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (12%)
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Phone (6%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, Coventry, Royal Leamington Spa, Willenhall, Wythall, Rowley Regis, West Bromwich, Nuneaton, Warwick and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Phone | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Solihull, England
Latest outage, problems and issue reports in Solihull and nearby locations:
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The Scalability Guy
(@Mike_Ames_Flair) reported
from
Knowle, England
@bt_uk Twitter is our last resort. I need a phone number to speak to a person. 4 days no internet and my business is suffering now. Please help.
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TrisGriffithsHughes
(@HughesGriffiths) reported
from
Birmingham, England
@bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178
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Tom Bailey
(@IamTomBailey) reported
from
Warwickshire, England
@bt_uk Thanks for getting back to me. However Qube came on Monday and the issues persist.
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Jess
(@jhavfc) reported
from
Birmingham, England
Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.
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Alex Beech (Artful Codger)
(@SandyBeech43) reported
from
Hockley Heath, England
@bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.
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jake
(@jxke_mx) reported
from
Coventry, England
Do NOT get @bt_uk WiFi. Absolutely shocking, paying for a service which hasn’t worked since ordering in September.
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Andrew Sellars
(@AndrewSellars79) reported
from
Kenilworth, England
@bt_uk how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?
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F A R 1 5
(@faristhowfeek) reported
from
Royal Leamington Spa, England
@bt_uk If then stop your bullish advertising and promises to your customers. I will never buy anything from BT.
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Edmund Lawrence
(@edmundmlawrence) reported
from
Coventry, England
@btsport your online support is appalling.
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Edmund Lawrence
(@edmundmlawrence) reported
from
Coventry, England
@btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
I'm sorry, I couldn't access the specific post you mentioned, so I'm unsure about the context of "Michael Owen?" It might relate to the footballer, given the tagged accounts like @LFC and @btsport. Could you clarify what you're asking about Michael Owen? For example, is it about his career, a recent event, or something else? Providing more details will help me give a precise, neutral response.
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CFD
(@TenFourEverton) reported
@BTCare your broadband service is currently atrocious! Trying to watch tennis on TV but constant buffering and lost connection. This is not good service - please fix immediately!
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Rachel Jones
(@jonesrachelann) reported
At a loss @btbusinesscare at the abysmal service from BT when moving to a digital service that includes BT Business Cloud Voice. Six weeks without a telephone service as telephones still not set up & dispatched & no complaints department to contact!!
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Rwairconditioningltd
(@Rwairconditioni) reported
@btbusinesscare Shame it keeps breaking down,logging you out,dropping calls,won’t connect, won’t disconnect, shall I carry on?
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Michael McCann
(@MM1501) reported
@btbusinesscare I’m sorry but your level of service is appalling, texting a virtual assistant and getting absolutely nowhere
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Michael McCann
(@MM1501) reported
@btbusinesscare Tried both those, none of which help when we have a function booked this evening but no tills
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🌈\o/☘
(@NoLiesSpokeHere) reported
So while everyone is complaining they can't watch Netflix etc... my elderly mum and others in the street are without phones as they don't use mobiles. This is why no-one should depend on the Internet and the fancy technology. Landlines never fail @virginmedia @BTCare
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LB
(@lynz_Bow) reported
@bt_uk @BTCare Wednesday 18th is not good enough to fix the internet. Two entire villages down so I don’t think the problem is out side my house . Get is sorted . Larger *** Barnstone
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Michelle Stevenson
(@chellyscot) reported
@IgnatiusPinto1 @btbusinesscare @BTBusiness Yep, same with our business. Since 22 April. 9 orders pending! 9 orders cancelled! 3 emails & letters telling us we have stopped our service! 4 hours waiting for complaints to call us! Emails ignored. After reading your issues I think the communication ombudsman is next!
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Bramble & Lulu
(@BrambleLulu) reported
@btbusinesscare @bt_uk @BTBusiness We called yesterday to tell you our business is closing on 25th June yet you pulled the plug immediately, leaving us without internet and a working till today. Sheer incompetence on your part, complaint initiated, ombudsman next. Don’t use BT!