BT (British Telecom)

BT (British Telecom) Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wednesbury, Sandwell, England 02/25/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Dudley, Rowley Regis, Walsall, Wednesbury, Kingswinford, Wolverhampton, West Bromwich, Burntwood, Sutton Coldfield, Smethwick, Tipton, Kidderminster and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Phone
United KingdomBirmingham Internet
United KingdomDudley Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomDudley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Laura60400406 Laura (@Laura60400406) reported

    @bt_uk Your customer service team are quite frankly the rudest we have ever had the misfortune of having to deal with it - the last chap we spoke to said he ‘will not waste another breath discussing it further’

  • kojecat Vicki 👩🏻 & Pearl 🐶🐾 (@kojecat) reported

    @bt_uk He didn’t say exactly what was happening, could you please check as I can’t get through to speak to anyone and we do have Halo and I have a mini hub here, so just want someone to help please

  • AriAround Arianna Andreangeli (@AriAround) reported

    @bt_uk very slow internet connection on Infinity3 today in Edinburgh East. Recently upgraded to this, now beginning to think the older was better...

  • Laura60400406 Laura (@Laura60400406) reported

    @bt_uk So how about, you let us know your formal complaints procedure and Reimburse us for the money you have willingly and knowingly taken from our bank account when YOU couldn’t provide the service.

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk can you call me please? I’ve just been hung up on twice. Your engineer said I can cancel my contract without fees so that’s what I’m trying to do.

  • nowaffle Amanda Boyle OBE (@nowaffle) reported

    @bt_uk at your best today. A fault - ie total service outage - recorded 4/8/21 still not fixed, not scheduled for fix until 15/8/21 and not recorded on my account until Aug 9, when I called because my Halo back up failed!! Utterly useless app and support.

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk It was advise as there’s no way to fix it and you can’t keep me in a contract when I’m not getting and won’t be getting what’s promised. I’ve finally got through to someone so dw.

  • dannycorder DC (@dannycorder) reported

    @bt_uk Will it make any difference or am I going to waste more time? I’m grateful for the response but if you’re not empowered to help then I’ll be even more miffed!

  • WhatJayDidNext Jay (@WhatJayDidNext) reported

    @bt_uk thanks for the full fibre offer but a non-existent mobile signal would be a bigger help right now!

  • MarkMowbrayNE Mark Mowbray (@MarkMowbrayNE) reported

    @bt_uk Well @bt_uk is living up to its reputation today I've sat in all day waiting for an @OpenreachHelp engineer to call to fix my fault and no body has turned up. I have never dealt with such incompetent companies. Yet another holiday from work wasted thanks BT.