BT (British Telecom) Outage Report in Wednesbury, Sandwell, England
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The latest reports from users having issues in Wednesbury come from postal codes WS10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Smethwick, West Bromwich, Birmingham, Oldbury, Wolverhampton, Tipton, Wednesbury, Walsall, Sutton Coldfield, Dudley, Kidderminster, Burntwood, Bilston, Stourbridge and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
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Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Surrey County Council Customer Services
(@SurreyCouncil) reported
@HussainShafiei @bt_uk Hi – I’ve now heard back from Surrey Highways, who say: BT work is finished but after more investigation an emergency was reported in the same location last night. This has now also been repaired & our contractor has confirmed that the lights will be removed today. Thanks, Sally
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a couple of ideas
(@acoupleofideas) reported
@btbusinesscare I am very disappointed broadband speed. First you gave us a wrong date to start the service and second we are in a difficult situation because you did not notify the other service provider of the change. And also you sent one of the items in my order incorrectly.
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Laurence Mencé
(@lmence) reported
@bt_uk Problem is that it's not the first time we're attempting redelivery. First hub ended up at the post office depot. Me not being around it, it can't be collected. This is the second hub order and delivery seem not to be able to act on simple instruction such as ring the neighbour.
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John Crabtree
(@jocra14) reported
@bt_uk We were told it would be 18th Dec, 12th Jan, 27th Jan & now 17th Feb at this rate we may be connected by Christmas!! Forgive the cynicism but so many promises of call backs & activation which never happen. We are now being charged from the 27th Jan for a service we don’t have
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a couple of ideas
(@acoupleofideas) reported
@btbusinesscare hi I have a problem with my broadband, I changed broadband provider Sky to BT. First day BT told me the new deal will start 28th of Jan. after that I had a txt message than the new deal will start 16th of March. called your call center and asked what about Sky +
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Tim Carr
(@TimothyDRCarr) reported
@btbusinesscare FairPlay what a epic fail. Broadband dropped again. Assure never worked. Spent 1 hour 12 minutes in the phone. To be tvsb told I’d get a call back in 10 mins whilst checks are still done. 1 hour later still no call. Rubbish service.
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Thom
(@Quanthro) reported
@bt_uk is there a contact email I can use to cancel an installation? The customer line has had me on hold for ages. You were much quicker when I wanted a new contract.
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Michael Wayte
(@y99waytem87) reported
@bt_uk broadband almost as **** as @EE it take 2 hours to watch 1 hour programme
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Michael Rutherford
(@MikeRutherford_) reported
@bt_uk been waiting 6 weeks for TV and Broadband. I was told engineer would bring equipment (smart hub & you view box) today but he turned up without it saying it should have been delivered? I’m paying for this service!?
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MC
(@MC45991141) reported
@bt_uk Minimum of 30 minute wait for helpline and nobody available for online chat. Great service. And I have no phone or BB working. Pathetic