BT (British Telecom) outages and service status in Wednesbury, England
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Full Outage Map
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Wednesbury, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 11, 12:55 AM GMT+1.
- Internet (52%)
- Wi-fi (28%)
- E-mail (12%)
- Phone (5%)
- Total Blackout (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Wednesbury, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Solihull, Oldbury, Wolverhampton, Bilston, Dudley, West Bromwich, Sutton Coldfield, Smethwick, Walsall, Burntwood, Kidderminster, and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham
|
Internet | 9 hours ago |
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Birmingham
|
Internet | 16 hours ago |
|
Solihull
|
Phone | 18 hours ago |
|
Birmingham
|
Total Blackout | 1 day ago |
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Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 1 day ago |
Nearby cities with recent reports
16 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Craig (@CraigyLowe) reported from Birmingham, England@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Chris Lane (@Chr1spyduck) reported from Wombourne, England@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Lian Cole 🧚🏻♂️ (@MsLianC) reported from Wednesfield, England@carolcorbett31 @bt_uk You can cancel for one month just call in
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Lian Cole (@MsLianC) reported from Wednesfield, England@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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Tony Kenny (@MrT222) reported from Birmingham, England@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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Sausage Mom (@JoLouiseJordan) reported from Birmingham, England@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England@bt_uk shocking service today from your telephone team! Fobbed off!
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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RICH BAGGIES (@ATID69) reported from Walsall Wood, England@England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor
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H (@NearLegalJones) reported from Dudley, England@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Lian Cole 🧚🏻♂️ (@MsLianC) reported from Wednesfield, England@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England@btsport Can you offer an option to mute the idiot and his daughter?
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Neil (@njhcricket) reported from Willenhall, England@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England@bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.
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Sausage Mom (@JoLouiseJordan) reported from Solihull, England@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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Tony Neat (@tonyneat) reported from Birmingham, England@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Beckie Metcalfe (@BeckieMetcalfe2) reported@bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??
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GM Mark Howitt (@MarkHowitt) reported@bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!
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Chris (Christina) (@GalanthusA) reported@scubashark45 @bt_uk Unless you are happy to be without access to emails for hours (like today) I wouldn't recommend the switch. BT used to be good and worth paying extra for but not now. Been trouble since their EE merger and the fibre roll out.
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john conner (@johnconner05) reported@bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL
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emze (@KerZE87) reported@bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.
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🐧 Me Might be Animal! 🐧 (@me_not_animal) reported@bt_uk It was escalated to a complaint yesterday, but due to your systems been down nothing happened. Just come off a call from them this morning and they have an engineer booked for TUESDAY, assuming the turn up this time and fix the fault, that’s 20 days you’ve left a know vulnerable
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thisissaffers (@ThisisSaffers) reported@bt_uk when should I expect a call back with regards to a complaint I have raised? I have been extremely unimpressed with your customer service.
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Jon Chadwick (@JonD_Chadwick) reported@bt_uk Thanks, but there has to be someone in BT who can fix an email problem? It might not be you, but there has to be someone?
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I eventually got through , was on the phone for over an hour, repeating my issue to 3 different staff members, and still no resolution or definitive answer. I need someone to own the problem, report back to me on progress of a Welfare Issue.
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John Richards (@Johnty14) reportedso @bt_uk after no real support over your dm’s as we were going around in circles, with you still not quite understanding that when someone that has an account with you dies, their contract ends. It’s not transferred to their next of kin. We gave notice with the bereavement team