BT (British Telecom) Outage Report in Wednesbury, Sandwell, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Wednesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Wednesbury, England
The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Burntwood, Birmingham, Dudley, Walsall, Wolverhampton, Sutton Coldfield, West Bromwich, Kingswinford, Wednesbury, Solihull, Bilston, and Rowley Regis.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury
|
Wi-fi | 4 hours ago |
|
Burntwood
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 2 days ago |
|
Birmingham
|
Internet | 3 days ago |
|
Birmingham
|
Total Blackout | 3 days ago |
|
Birmingham
|
Internet | 3 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Daniel O'Sullivan (@danosulli44) reported from Birmingham, EnglandMy god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Carol Gainham (@CGainham) reported from Dudley, England@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk I wish you would sort out my lack of service #shambles
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Andrew Hopkins (@htdlandrew) reported from West Bromwich, EnglandChristmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England@btsport can you please sort your shit out 🤬
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Daniel O'Sullivan (@danosulli44) reported from Birmingham, England@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Nas Mahmud (@M5Mahmud) reported from Birmingham, England@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England@WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Loads of issues with Sky but BT are no better!
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Joanne Whitfield (@TweetyPie100) reported from Solihull, EnglandGetting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Joanne Whitfield (@TweetyPie100) reported from Solihull, EnglandAs well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Maitland '****' Kelly (@kelly_maitland) reported@bt_uk I've just cancelled my 700 minutes unlimited package. We don't use the landline much. I accept there is an increase each year, however, this is above the rate of inflation. At the minute rises like this do not help customers already in a difficult position.
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Heather Tweed (@heathertweed) reported@bt_uk PS our case is being ‘managed’ unfortunately it’s being ‘managed’ extremely badly and with no resolution in sight. How does it take 50 mins on hold to check a diary… then allow customers to wait in all day 4 times with no information or communication?
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R (@roroism) reported@bt_uk my bill has randomly gone up by £5 and also I’ve noticed you’ve been overcharging on the attached mobile contracts across 3 sims. Been trying to call and can never get through. How can I submit the complaint in writing?
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Andrew Miller 🇬🇧 🇺🇦 (@WeddingPhots) reported@bt_uk All was going well until your customer service operators decided to tell a series of fibs and then deny it. Shame I record my calls to enable me to make notes afterwards. Formal complaint will be going in.
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Normski (@out4cake) reported@bt_uk what on earth is happening here in Somerset? Second day of being kicked off the internet every 5 minutes. Is anyone doing anything about it? Can’t get hold of any (un)help lines.
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chris philips (@commercialkid) reported@btsport Would like to thank Gemma in your tech department in Newcastle. For her help getting my BT Sport HD package back working, after a few days of calls which no one seemed to know what the issue was. Cheers Gemma.
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Layton (@Chxrm93) reported@bt_uk Is the WiFi down in South West please? Not sure if it's a "me problem' or on your end, ty
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Heather Tweed (@heathertweed) reported@bt_uk ‘•If we don’t activate landline or broadband on the day we promised, you’ll receive £5.25 compensation automatically •Plus you’ll receive another £5.25 for every extra day you have to wait, not including the day your service is activated’
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Chris Ellis (@intrbiz) reported@bt_uk Switching to mode 2 fixed the issues. Resulted in a roughly 600x reduction in jitter a d 30x improvement in throughput. I'm a software engineer, I'm interested in what clearly broken feature mode 3 turns on. I can't be bothered to go and look at becon frames, now I've fixed it
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Heather Tweed (@heathertweed) reported@bt_uk We note @guardian consumer has a case over many months where customer was only listened to once Guardian had intervened. …