BT (British Telecom)

BT (British Telecom) Outage Report in Wednesbury, Sandwell, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wednesbury, Sandwell, England 11/14/2025 06:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Kidderminster, Walsall, West Bromwich, Oldbury, Burntwood, Halesowen, Smethwick, Lichfield, Sutton Coldfield, Solihull, Wolverhampton, Dudley, Stourbridge and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomKidderminster E-mail
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreahWoodward Andrea H Woodward (@AndreahWoodward) reported

    Hi @bt_uk. Any idea how much longer the engineers you never said would be working in our area will take to reinstate the intenet you never warned us would be turned off today please, I'd quite like to do some work. I was told by the engineers 1 hour max this morning. Still off

  • PeteLomasPi Pete Lomas (@PeteLomasPi) reported

    @andysc @bt_uk Majority voting - yep 3 out of 3 say it's not working👀

  • YNWA_9_6_4_EVER Redtillurdead (@YNWA_9_6_4_EVER) reported

    I’ve just been talking to my lad, he is paying for BT broadband for nearly a year now without a house to use it? Explained to them that they had to move back home and the usual it’s a contract, even put it up from £33pm to £37pm absolutely shocking @bt_uk no customer compassion🤬

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @bt_uk It’s my aunt, not my mum, and she’s tried contacting you several times so far. Now time has run out for a while - she’s not going to be in a position to talk to you for a few weeks. The big problem was that we needed urgent help and got the opposite.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported

    @ColinSkittles @bt_uk This has been happening for years . Our Cllrs dont seem to be intrested, certainly never replied to emails . Are the police intrested ? Kids doing drugs in local parks , where there are far younger children playing . Time to clean up the area and not just the Rubbish problem.

  • jamclarkey James (@jamclarkey) reported

    @andysc @bt_uk Well from there or Glasgow but I bet that'll need to be a much bigger tower :D Saying that if on halo, BT usually supply a 4g router while they resolve the issue. If I remember correctly you're on FTTP. Is there a LOS (loss of signal) light lit on ONT? If so Openreach is needed.

  • kullar kullar.eth (@kullar) reported

    Overall the @btsport app and trying to cancel it and everything else associated with it has been a pretty damn bad experience.

  • mqrkkkkkk mark (@mqrkkkkkk) reported

    @bt_uk Hi - our landline seems to have a muffled background noise when using the home phone. To which we've replaced the existing home phone with a new one and same issue. I think something is wrong with the line? Can you check pls? Thanks.

  • surviving60five Rick Thorpe (@surviving60five) reported

    @btbusinesscare Hi Craig I’ve been in contact several times your staff talk the talk promising to get our unauthorised contract amendments changed back to the original term n costs I’ve spoke today to a Denise who promises to correct it🤞I want to log formal complaint what email do I send it too

  • sheridan_webb Sheridan Webb (@sheridan_webb) reported

    @bt_uk Just working through them - no major problem (thankfully - it seems that we're losing 90% of speed between the hub and the wifi