BT (British Telecom)

BT (British Telecom) Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wednesbury, Sandwell, England 03/29/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Dudley, Walsall, Birmingham, Wolverhampton, Oldbury, Sutton Coldfield, West Bromwich, Burntwood, Kingswinford, Wednesbury, Solihull, Bilston, Rowley Regis and Smethwick.

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City Problem Type Report Time
United KingdomDudley Total Blackout
United KingdomWalsall Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Phone
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ailie86178480 Ailie (@Ailie86178480) reported

    @bt_uk Honestly the worst service ever and we haven’t even started our BT package. Have no router delivered. Paying for a service that we don’t have yet. And My partner is now missing work and not able to earn money! My reply is “we’ll give you £5 a day. And a manager will get back to U

  • carlt_61 carlt 💙 💛 🇺🇦 (@carlt_61) reported

    @bt_uk worst customer services ever. Without broadband, landline and TV for 3 weeks and counting and I’m in the middle of argument between BT and openreach. Totally shocking

  • TamzinSwann 𝐓𝐚𝐦𝐳𝐢𝐧 ☽ 🖤 (@TamzinSwann) reported

    Is anyone else’s BT Broadband just not working tonight 😭 @bt_uk

  • Beedeedee5 H Beth D (@Beedeedee5) reported

    @bt_uk well done BT! My mother has a ‘No Cold Calling’ sign on her door yet you knocked today, went in the property and convinced a vulnerable woman to change to your services. And also the service you offered had no land line despite her having a falls alarm for her safety!!

  • Scraggmeister Mark Spencer-Scragg (@Scraggmeister) reported

    Hi @bt_uk is there an issue with broadband in the PR8 area? Got the Halo package but the mobile backup isn’t working either. Help?

  • GreenVavo GreenVAVO (@GreenVavo) reported

    @bt_uk hey, are you guys having issues with internet in the East Kilbride area? My broadband has been ridiculously slow for the last 4 hours, since I got home from work. What's going on?

  • carlt_61 carlt 💙 💛 🇺🇦 (@carlt_61) reported

    @bt_uk Problems due to address being different on openreach system but slightly more complicated than that but openreach are totally stubborn and won’t help

  • Tomahol1 Tom Holland (@Tomahol1) reported

    Day 43 since @bt_uk broadband connection dropped. 5 missed fault resolution dates. £42.37 spent on no internet service. £344.40 owed in compensation. @WeAreOpenreach SSKMD Major Service Outage active for 97 days. #stilloffline

  • essexredE10 steveo (@essexredE10) reported

    @bt_uk smart hub 2 doesn't work with skyQ so it's no good for us. skyQ incompatible with your new hubs has been confirmed by you. so we will get another supplier which we were told to do by your salesman

  • CeliaWiseman4 Celia Wiseman (@CeliaWiseman4) reported

    @bt_uk I have the entertainment package with BT TV, can I get rid of NOW (it's rubbish and I've never used it!), just keep Netflix and reduce my bill?