BT (British Telecom)

BT (British Telecom) Outage Report in Wednesbury, Sandwell, England

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The latest reports from users having issues in Wednesbury come from postal codes WS10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wednesbury, Sandwell, England 12/21/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wednesbury, Oldbury, Sutton Coldfield, Stourbridge, Wolverhampton, Solihull, West Bromwich, Cannock, Dudley, Tipton, Burntwood, Smethwick, Walsall and Kidderminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomWednesbury Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LeeMarkDavies Lee Davies (with an e) (@LeeMarkDavies) reported

    Preparing to move my broadband from @bt_uk to @virginmedia... Virgin Media calls me and all I get is a chap with Liverpudlian accent shouting "slow down, slow down" at me. He didn't take kindly to me pointing out that's not the way to get my business. That plan is now on hold.

  • RadarRadar Alan R Adair (@RadarRadar) reported from Hounslow, England

    @btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.

  • KirstieNeville Kirstie Neville (@KirstieNeville) reported

    @bt_uk after having my service disconnected and engineers not showing up I've been met with awful customer service and been unable to speak to a manager. Gobsmacked at the unprofessional delivered

  • pete_savin Pete Savin🇺🇦 (@pete_savin) reported

    Back to having to deal with the appalling customer service from @bt_uk it’s a wonder they are still in business they are disorganised and witless

  • AlexSAFC92 Alexander 🔴⚪️ (@AlexSAFC92) reported

    What a shambles @bt_uk putting bill up 14.4% @EE putting bill up 10% @OctopusEnergy unit cost up 490% and bill more than doubled. Mortgage rates doubled. Fuel and Food up. Well done to everyone who supported lockdown, shut down the world, destroyed the economy. Great work

  • mannymann35 Jonathan Mann (@mannymann35) reported

    @BTCare I need to speak to a human not some text bot. Please help

  • MVBendix Emma van Eeden (@MVBendix) reported

    @btsport @skytv I am completely fed up with the shoddy streaming service that I pay over £120 pm for. Currently trying to watch rugby. In 10 mins - frozen screen, no sound, wait for program to load, and tv black screen. Speed 40mbps. It’s ****.

  • BDubleYou Brian Waters (@BDubleYou) reported

    @bt_uk All good thanks. Just hope the team can reduce the clicks and bobble for me. I use it heavily to monitor who has been calling. Bookmarking you would think would help, but doesn’t.

  • withaspanner Sally White 👩‍🔬👩‍🏫 (@withaspanner) reported

    @bt_uk Hi. Just spent an hour with an engineer only to discover we can’t get your full fibre broadband due to the network not having been updated. Told when ordering we could. 30mins bouncing around your phone exchange who won’t cancel our order. A bit frustrating.

  • Narson Daniel Jones (@Narson) reported

    @bt_uk Yes, but Openreach refuse to actually provide any information - and have in the past provided statements, including to MPs, that they have then contradicted. And BT refused to ask for information from Openreach (as BT is openreach's customer + boss) when I raised as a complaint.