BT (British Telecom)

BT (British Telecom) Outage Report in Wednesbury, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wednesbury come from postal codes WS10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wednesbury, Sandwell, England 12/25/2025 15:00

December 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Dudley, Wednesbury, Sutton Coldfield, Stourbridge, Wolverhampton, Solihull, West Bromwich, Cannock, Tipton, Burntwood, Smethwick, Walsall and Kidderminster.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Total Blackout
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sallyroberts70 sally roberts (@sallyroberts70) reported

    @bt_uk please sort this damn broadband out, otherwise I will terminate my contract, not getting what I’m paying for, will cancel the whole lot! It’s worst now than when I spoke to someone on Tuesday!

  • BuddahsBrother 𝚆𝚒𝚝𝚑𝚘𝚞𝚝 𝚆𝚊𝚡 (@BuddahsBrother) reported

    @bt_uk Streaming on the PC isn't intermittent, but using the PS5 on demand gaming service which is basically a stream of a game that you can play, cuts the service and eventually disconnects the PS5. It seems to buckle under any intense load. If I watch YouTube on anything it's fine.

  • ButteryScotsman The Buttery Scotsman (@ButteryScotsman) reported

    I require the internet to continue my duties, I earn my money online, and this has been the biggest pain in my arse Half the mind to move to a different provider @bt_uk I'll be calling up customer support again. Bloody joke this is.Not showing up and putting it down as missed.

  • hoohoowozza wozzaてらつつち (@hoohoowozza) reported

    @PullUpSeatPod @btsport @virginmedia Never had the issue either, typical it had to be #NXTTakeOver was too tired to stay up! Thanks for reply.

  • Anfieldexile Prof Colin Diamond CBE 💙 (@Anfieldexile) reported

    @bt_uk Bullshit advert 💩 Been waiting for you to correct your own mistakes and complete the broadband switch after moving house. Booked in 11 March. Meant to happen 29 March. Engineer promised today. No show. Might be fixed 13th March. Who knows? Utterly appalling service 💩

  • earlybirdjon Jon Stainton (@earlybirdjon) reported

    @bt_uk Engineer appointment between 1-6 pm to install new landline and broadband. Apparently he called this morning whilst I was at work. New customer not very happy. I chose these times for a reason. @Bt_uk. Get in touch.

  • MrTChandler Tom Chandler (@MrTChandler) reported

    @bt_uk I would like to raise a complaint how would I go about doing this as when I call the options don’t see relevant. Thanks

  • adampettit1972 adamgooner72 Ⓜ (@adampettit1972) reported

    @timjbharg @bt_uk Oh mate I'm on the phone to them now,they took 500 sheets from me a few months back for no reason and now my bill has suddenly doubled and they changed my email so I can't even see what they did or doing hahahha.. Not how ya treat customers

  • Tonysmini Tony (@Tonysmini) reported

    @PaulWooding3 @bt_uk Speak to the developer/builder first, they should have registered the new addresses with Openreach. Try updating your new address on the Royal Mail site (update address or missing drop down option), this will also help. BT can also request an address update/check to Openreach.

  • RPR1998 RR (@RPR1998) reported

    @bt_uk Hi Kevin, would you be able to call me again? You mentioned you had cancelled one pass, but left one active but I can’t see anything in my account and want to cancel that one too.