BT (British Telecom) Outage Report in Wednesbury, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Dudley, Smethwick, Solihull, Burntwood, Walsall, Wolverhampton, Kidderminster, Halesowen, Lichfield, Sutton Coldfield, Stourbridge and Kingswinford.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| West Bromwich |
Internet | |
| Birmingham |
||
| Birmingham |
Internet | |
| Oldbury |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Alex Newbury
(@AlexNewbury) reported
from
Birmingham, England
@bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.
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AmuroWhiteDemon
(@AmuroWhiteDemon) reported
from
Wednesfield, England
@bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Suki
(@lfcssa) reported
from
Birmingham, England
@bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?
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H
(@NearLegalJones) reported
from
Dudley, England
@bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.
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lee mulliss
(@leemulliss123) reported
from
Birmingham, England
@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Jozef Koztelo
(@jokers_tailor) reported
from
Birmingham, England
Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Leanne
(@lensawag1) reported
from
Dudley, England
I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek
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Em 🌹
(@em19rose94) reported
from
Birmingham, England
@bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔
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David Craik - EU Citizen - Dinasyddwr UE
(@DaCraik64) reported
from
Kidderminster, England
@bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.
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Bönes Esq.
(@bonesjones) reported
from
Dudley, England
@thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.
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Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Nick Procter
(@nickprocter27) reported
from
Birmingham, England
@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Craig
(@CraigyLowe) reported
from
Birmingham, England
@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!
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Shamim Stokes
(@Shamimstokes) reported
from
Churchill and Blakedown, England
@bt_uk shocking service today from your telephone team! Fobbed off!
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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J O S H U A
(@joshfoliee) reported
from
Birmingham, England
Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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🛫 Gerry Hill 🛬 📷 🏴
(@Gerhill) reported
@bt_uk Admit it, takes three engineers to run a dropwire now, not one. A massive waste of time and energy, yet a telecom company lecturing people to turn down their house heating further and freeze in the winter? Unbelievable.
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Tommy Doyle 💙
(@Tommy_Doyle) reported
Never have I ever heard such a load of drivel as is being spoken on the prelude to #UCLdraw version 2 on @btsport at the moment 💩
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Sarah Evans
(@snazzysazzy1986) reported
@bt_uk any update on the hybrid connect issues? It’s been down over a week now and whilst you’ve given me some temporary fixes these aren’t great. Boris asking people to WFH is quite hard without working or stable WiFi! 192 hours without a stable connection and counting!!
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Doc Atherton Esq.
(@realdocatherton) reported
@bt_uk Hi. I've just sent a DM as after having looked online, I believe my order is still slightly wrong and looks like it's missing the added EE unbreakable connection too. Can someone please help me? Thanks
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Umesh S
(@OnlyOneUmesh) reported
@bt_uk @OpenreachHelp @WeAreOpenreach Multiple weeks now without fibre internet that’s good enough for working from home. We need this sorted out given the current Covid situation. What needs to happen to get this resolved asap? Very poor communication throughout from openreach
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red_claudius64
(@red_claudius64) reported
@bt_uk Finally yes -there was a problem with the router frequency clashing with the Sky Q box and broadband connection needs checking
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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Graeme Pettigrew
(@1petti) reported
@bt_uk Got it think it’s cause I never waited 10min after clearing caches
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Joseph Gorman
(@JosephG92902960) reported
@bt_uk Your bt virus app is not working contacted before today answer l got from customer service can't fix at moment why update it then total shambles bt disgrace
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Ryan Adam
(@RyanAdam55) reported
@bt_uk your service is a disgrace utterly inept! Engineer booked today between 1-6pm then suddenly get a text saying Wednesday 1-6pm. Shocking drop outs daily been going on for over a year! What am I paying for??