BT (British Telecom) Outage Report in Wednesbury, Sandwell, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Wednesbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Wednesbury, Sandwell, England
The most recent BT (British Telecom) outage reports came from the following cities: West Bromwich, Oldbury, Birmingham, Cannock, Dudley, Wolverhampton, Solihull, Tipton, Sutton Coldfield, Burntwood, Smethwick, Walsall, Kidderminster, Halesowen and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 West Bromwich |
Internet | |
| Oldbury |
||
| Birmingham |
Internet | |
| Cannock |
Total Blackout | |
| Oldbury |
Total Blackout | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Wednesbury, England
Latest outage, problems and issue reports in Wednesbury and nearby locations:
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Litter Watch
(@Litterwatch1) reported
from
West Bromwich, England
@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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JP
(@PervaizJasim) reported
from
Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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Adam Matthews
(@AdsMatthews) reported
from
Kidderminster, England
I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌
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Andrew Hopkins
(@htdlandrew) reported
from
West Bromwich, England
Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Sally
(@the_beanster) reported
from
Birmingham, England
@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Colin Egginton
(@ColinEgginton) reported
from
Kidderminster, England
@SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Onkar 'Kari' Singh
(@1OnkarSingh) reported
from
West Bromwich, England
Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Manchip
(@ManchipMr) reported
@bt_uk Hi Gary, I'm happy to DM you with my details but I really don't want to explain the issues again after speaking with a number of people already today.
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Brandon
(@theletterbxd) reported
@bt_uk Yeah problem your end not mine. Currently in limbo for 5 working days to see if I’m going to get the package or not. Also 4G hub provided is intermittent and faulty but can’t provide a new one until the package is confirmed so left with sometimes working internet when wfh.
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Ian Griggs
(@ProseFactory) reported
1/2 Appalling customer service from @bt_uk this evening. Called to top-up mobile. Put through to person (despite wanting auto top-up). Aggressive sales pitch to get me to sign a contract (which I heard in full last week). Told him I'm not interested, I just wanted to top up....
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David Venters
(@VentersGaming) reported
@bt_uk no probs rach i worked in it have my server ++ as well as being a network admin for local college i know these calls are scams
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craig robertson
(@robertsoncr) reported
@bt_uk hi folks hoping you can help as just back from holiday and my second box has lost its non subscription tv channels and shows error yvm302…nothing has changed/moved or been affected by a storm etc so no idea why it is now showing 0% signal quality help pls
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Jane Gilchrist
(@Jjg29Jane) reported
@bt_uk This is a misery. Should not be having problems again so soon. Working from home is almost impossible for 2 people. Please send a second mini hub ASAP
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Amelia Gallini
(@peeds_1) reported
@bt_uk my internet has been down for over an hour now, my neighbour who also has BT has no internet either. Cannot find any updates on your website for latest outages, I used the instant chat and was told they couldn’t help me, can someone please explain what is going on?
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Ian Webster
(@HeliosHutch) reported
@bt_uk No issues reported for my number, but when i texted 61998 it said there was an issue and things now seem to be working.
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Liz Still Wears A Mask 💙
(@ejp72) reported
@btbusinesscare We have tried all of this and even had an engineer come down. There is just too much cable between us and the exchange. Customer service have said we can't get fibre either.
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Danny Petrie
(@danny_petrie) reported
@bt_uk I wonder if you can help. Our BT hub keeps flashing orange all yesterday and today. Every hour or so it will just drop the internet connection and flash orange. Is there a know problem at the minute