BT (British Telecom)

BT (British Telecom) Outage Report in Wednesbury, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Wednesbury come from postal codes WS10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wednesbury, Sandwell, England 03/25/2026 06:05

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Dudley, Sutton Coldfield, West Bromwich, Burntwood, Kingswinford, Wednesbury, Solihull, Walsall, Bilston, Rowley Regis, Wolverhampton, Smethwick and Tipton.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ITINTERACT2 Rob Turnbull (@ITINTERACT2) reported

    @bt_uk @NorthernJam This will be EE/BT. “My 900mb is slow , currently 350mb” “ Are you running any other devices “ “Yes an iPad and iPhone “ I’m sure there’s an ad showing 100 devices . Ffs

  • wilw6 William (@wilw6) reported

    @bt_uk There was neither a delivery nor notification about lack of same, nor any notification that the visit was cancelled. Very poor customer service, & I'm not inclined to reorder only to be treated in a similar fashion next time I'm afraid.

  • liloliloll lindsay (@liloliloll) reported

    @bt_uk hi i need help returning kit. i am not in the country, i was not sent a white bag, i cannot log into mybt (keep getting error messages). all i need is a returns label to send to the person who has the kit. there is no online link with this label. can you help?

  • booloosausage Beth Macer (@booloosausage) reported

    @bt_uk I manage my MIL account for her and we’re trying to look at options for upgrade from landline only, to broadband and phone, - I just want to know what’s available for her as a customer of 20+ years!

  • fifthfahy Fahy5 🇺🇦 (@fifthfahy) reported

    @bt_uk I may not understand the fix. What I do understand is customer relations. You seem not to. Is this a corporate culture thing? Don't admit mistakes?

  • booloosausage Beth Macer (@booloosausage) reported

    @bt_uk Twitter seems to be the only way to get help from you guys. The agents on phone direct me to website, website doesn’t work for me - online chat never connects to an agent…. How am I supposed to speak to you?

  • romeyromesx Romey Marrast (@romeyromesx) reported

    @bt_uk signed up with BT as new customer, bt reward card still has not come. Its been a month. Customer service does not seem to be able to help me?

  • KamilleVil Kamilė (@KamilleVil) reported

    @bt_uk hi, is the service down in SW4? Just lost internet and doesn’t pick up

  • alecwillis52 Alec Willis (@alecwillis52) reported

    @bt_uk Continuing again not good enough.Come on surely me n my Neighbour up the road should be priority n not sometime this week n if not by dec12th I have phone again.come on BT n Openreach.I was told I was a special customer n this happens.Come on ty.

  • ArcanesDuLion ✝︎ 𝕿𝖍𝖆𝖙 𝕷𝖎𝖙𝖙𝖑𝖊 𝕭𝖎𝖙𝖈𝖍 ✝︎ (@ArcanesDuLion) reported

    @bt_uk We’re still having to reset the router three - four times a day, she keeps losing internet on her mobile phone. Internet fails to respond until it’s been on for a while on the desktop. Feels like the routers outdated and she’s just updated her agreement contracts. Poor signal.