BT (British Telecom)

BT (British Telecom) Outage Report in Wednesbury, Sandwell, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Wednesbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Wednesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Wednesbury, Sandwell, England 11/17/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wednesbury, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Birmingham, Oldbury, West Bromwich, Dudley, Kidderminster, Walsall, Burntwood, Halesowen, Smethwick, Lichfield, Sutton Coldfield, Solihull, Stourbridge and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomWolverhampton Phone
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Wednesbury, England

Latest outage, problems and issue reports in Wednesbury and nearby locations:

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Solihull, England

    @btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk I need to report elderly persons landline not working. Please help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • libann_11 Liban (@libann_11) reported

    @England @bt_uk How ******** did Tyrone Mings get in over Shaw?

  • dragonsigns Dragon Signs (@dragonsigns) reported from Ticehurst, England

    @bt_uk Gave up. The automated system refused to accept any of my phone numbers as valid entries. It’s tiresome now, be easier if a uk business call centre was available to business customers. I don’t have time to queue 30mins for no practical help. Quicker to change than get help

  • Ladymuck9999 Michelle Coll (@Ladymuck9999) reported

    @Matt_Pinner @bt_uk Ohhhh bad times 🙈 reminds me of when somebody rang your landline when you are trying to connect…. I’m sure the photos are worth the wait. 👌🏼

  • teamdawdee N Dee (@teamdawdee) reported

    @bt_uk Brilliant customer service from Shelley at BT. Phoned with two issues, both resolved very quickly with some kit to support one of the problems being delivered within 2 days. Normally dread phoning customer services so this made a refreshing change. Thanks Shelley!

  • NaseemRuby Ruby Naseem (@NaseemRuby) reported

    @bt_uk I am being told that I have to pay over £2800 for a cloud voice system from March 2020, which only started working in July 2021. When asked to credit the acc, I’m being told to go to Ombudsman. How does that work? Why should I pay for a service that didn’t work?!? Absurd!!

  • Bill_Tasselli An Unexpected Bill - #FBPPR #FBPE #FBPA (@Bill_Tasselli) reported

    @bt_uk My 91 year old father and 90 year old mother have lost their phone service for some reason. They have tried to contact you and have not been able to. They are extremely vulnerable and rely on the phone for many things. I have tried to call you and also found it impossible!

  • spacepatrolash ash! (@spacepatrolash) reported

    @bluntdesu @bt_uk im absolutely horrible at csgo

  • spoonerdude Janet Lyons (@spoonerdude) reported

    @danny_9_morris @bt_uk Never had a problem have been working from home for the past 18 months as well and no drop out at all...and I am on BT.

  • nowweroar Now We Roar (@nowweroar) reported

    @bt_uk A team that will only tell me anything at all when I post on public forums? This is the only way I can get any explanation at all. You failed so often I went to @ThreeUK for broadband but was convinced by Robbie that @bt_uk could fix this so I cancelled that order, now nothing.

  • PrincessHamira Shelley Tobin (@PrincessHamira) reported

    Why oh why is trying to do anything online so useless, especially at this time in the morning @bt_uk @WeAreOpenreach @EE perpetually having to put up with this barely there service which we're paying for, it's frustrating and unreliable.