BT (British Telecom)

BT (British Telecom) Outage Report in Rowley Regis, Sandwell, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rowley Regis, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowley Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rowley Regis, Sandwell, England 12/09/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rowley Regis, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Stourbridge, Wolverhampton, Oldbury, Solihull, West Bromwich, Dudley, Tipton, Sutton Coldfield, Smethwick, Walsall, Kidderminster, Halesowen, Bromsgrove and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Rowley Regis, England

Latest outage, problems and issue reports in Rowley Regis and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RickyAngel Ricky Angel (@RickyAngel) reported

    @Johnse @btsport Same here too! Spoke to BT they have had a few people with same issue, but no idea if it will get fixed anytime soon.

  • pttvl Vincent (@pttvl) reported

    @bt_uk as your team has been ignoring me for 4 hours I phoned up. Poor lass on the phone had to deal with an angry customer all due to lack of communication. Engineer rebooked for tomorrow PM, let's hope they arrive or will be switching service #poorcustomerservice

  • niravhathi_ Nirav Hathi (@niravhathi_) reported

    @bt_uk I re installed the AV software post the announcement of the fix. I still have the same problems as before. This is now getting ridiculous

  • em_newman Emily Newman (@em_newman) reported

    The worst service from @bt_uk - been without broadband for over a month after moving house, despite putting the transfer request in 3 weeks prior, and being promised an activation date of 08/03. Trying to WFH full time with only a 5G router and being charged full rates.

  • michaelwood64 Michael Wood (@michaelwood64) reported

    @bt_uk Still sent an engineer out even though I’ve cancelled. Now on hold and have spoke to 2 members of staff who can’t confirm the account has been cancelled. Awful!

  • SwissKnee roger prodlington 💛❤️ (@SwissKnee) reported

    @bt_uk Hi, I should also add — I've been told to expect a call tomorrow to see if the new router has fixed the issue I'm having. No need to make that call yet, the router hasn't been delivered. If it arrives tomorrow, I won't be able to get it set up until Friday at the earliest

  • mikemurray5 Michael Murray (@mikemurray5) reported

    @bt_uk any chance of an access code to buy a PS5? I’m a BT customer but haven’t received one in an email 😩

  • Pamela30014600 Pamela (@Pamela30014600) reported

    @bt_uk Still no phone after 6 days and no communication from BT. Order closed and fourth number on mtbt which doesnt work eirher. Been on chat and got disconnected. I am so frustrated with this service; it seems completely acceptable to be without a phone service you have paid for

  • DanOfficeMan DanOfficeMan (@DanOfficeMan) reported

    @bt_uk moved house today and paid extra for Hybrid Connect. My bars are blue not white. Been on hold for 1 hour then someone put the phone down when they could t help. Might just go back to sky. HELP!! People don’t touch BT they do not support you!!

  • auberjeangenie Rachael⁷ (@auberjeangenie) reported

    @bt_uk Hello, my router keeps dropping out and I'm having to troubleshoot and restart. This works for a couple of minutes and drops out again. Not sure why this happening, would you be able to help please?