BT (British Telecom)

BT (British Telecom) Outage Report in Rowley Regis, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rowley Regis, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowley Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rowley Regis, Sandwell, England 12/09/2025 08:25

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rowley Regis, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Stourbridge, Wolverhampton, Oldbury, Solihull, West Bromwich, Dudley, Tipton, Sutton Coldfield, Smethwick, Walsall, Kidderminster, Halesowen, Bromsgrove and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rowley Regis, England

Latest outage, problems and issue reports in Rowley Regis and nearby locations:

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkMeagrow Mark Meagrow (@MarkMeagrow) reported

    @bt_uk why do I continue to pay premium prices for a bargain basement service? At best my wi-fi is average, but lately it’s pathetic. When are you going to begin to offer some value for the rates you charge? I need to switch clearly….

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk So nothing is going to be done. A months notice to start new service & couldn’t even manage with that. Lol terrible

  • griffinmunster 💙griffinmunster💙 (@griffinmunster) reported

    @bt_uk Thanks but if anything happens to my mother & she’s unable to call for help I will hold bt responsible

  • rah1m rahim ahmed (@rah1m) reported

    @bt_uk - no internet service at SW8 2JE for 7 days straight. Whats going on?

  • Patrici26077567 Patricia 🌸 (@Patrici26077567) reported

    @bt_uk Just spent 30+mins on phone pointing out that you have charged £77 today on a supposedly closed account. Got nowhere with the adviser. Now got an email saying the complaint is closed! No it isn't, but guess what? No chance of getting through on the phone. Terrible service.

  • LyneMatt Matt Lyne (@LyneMatt) reported

    @Petagna @bt_uk BT are on strike. No idea if this includes the customer services side of things but it could be a contributing factor. 🤷

  • Nell38782782 Nell (@Nell38782782) reported

    @bt_uk please can you sort out your Internet outage and update us as tons of people are all reporting the same issue and none of us are getting an explanation so there's definitely an issue your end

  • No_Sleep_Pete PeteG (@No_Sleep_Pete) reported

    @VancityReynolds @Vanarama @btsport I spoke to someone very high up in the NL about this early last season. He was very optimistic that streaming of NL games would be allowed "shortly". I was led to believe that the problem is with BT who own all the streaming rights. I was unable to get through to anyone at BT.

  • nellieh64 IronGranny (@nellieh64) reported

    @Petagna @bt_uk They are awful!!!

  • pippin321 Pippin321 (@pippin321) reported

    @VancityReynolds @Vanarama @btsport I dont understand their reasoning. They are streaming the occasional championship matches and league one matches on espn+. It doesn't have to be every match. Even 2 or 3 a year would help revenue and exposure.