BT (British Telecom)

BT (British Telecom) Outage Report in Rowley Regis, Sandwell, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rowley Regis, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowley Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rowley Regis, Sandwell, England 01/11/2026 11:45

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rowley Regis, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Bilston, Smethwick, West Bromwich, Dudley, Wolverhampton, Sutton Coldfield, Redditch, Kidderminster, Wednesbury, Stourport-on-Severn, Stourbridge, Solihull and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rowley Regis, England

Latest outage, problems and issue reports in Rowley Regis and nearby locations:

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jbr0mley Jessica Stanley (@Jbr0mley) reported

    @bt_uk Hi. I have spent 45 mins on hold to get through to your team to then be cut off. My hub is due for delivery today but my postman has confirmed it is at the wrong delivery address and I'm due to be connected tomorrow. Please help, I work from home!

  • _rondem Alex (@_rondem) reported

    @bt_uk Didn't really reply to my point, the hub only supports 802.11ac, to really benefit from the 900mbps, the router needs to support 802.11ax when will BT refresh the router?

  • malmond1234 michael (@malmond1234) reported

    @bt_uk my contract is up next week but no new phones on BT? Do I change network or buy a phone outright undecided plz help bt when you getting new phones??

  • the13thdukeofC the 13th Duke of C (@the13thdukeofC) reported

    @bt_uk Thanks Karen service restored by 1730. Out around 12 hours. Do you do service loss rebates?

  • craigan02916222 ReallyUgly007 (@craigan02916222) reported

    @bt_uk The BT subscription service for unlimited broadband in my area. Constantly breaking down.

  • RossiBird46 Steph (@RossiBird46) reported

    @bt_uk waited in for five hours for your engineer who was due between 8am and 1pm. Hasn’t shown up, hasn’t even called. Shocking service, once again.

  • CaravanNut David Bell (@CaravanNut) reported

    @ABusAndBeyond We’ve signed up for @bt_uk FTTP. That’s fairly down there with the dull purchases.

  • MissTBello Tammi (@MissTBello) reported

    @bt_uk I’ve been waiting for a month for a successful installation. Two engineers have come yet we are still not connected. All we’ve received is broken promises, no Wi-fi and now no telephone.

  • Biff_10 Biff10 (@Biff_10) reported

    @bt_uk @btsport Hi @bt_uk - Existing customer, trying to get BT Sport HD. Seems impossible to do online without you insisting I need a new 4K box (I don't need or want). Can't get through on the phone. Any ideas for tonight? Thanks.

  • ickle_moo Icklemoo (@ickle_moo) reported

    @bt_uk , place an order , wait three weeks for no one to turn up , or even have the decency to give any indication - phone text pigeon smoke signal - anything. Absolutely disgusting, shocking customer service.