BT (British Telecom)

BT (British Telecom) Outage Report in Rowley Regis, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Rowley Regis, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rowley Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Rowley Regis, Sandwell, England 01/14/2026 07:45

January 14: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Rowley Regis, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Redditch, Birmingham, West Bromwich, Dudley, Oldbury, Bilston, Smethwick, Wolverhampton, Sutton Coldfield, Kidderminster, Wednesbury, Stourport-on-Severn, Stourbridge, Solihull and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedditch Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Rowley Regis, England

Latest outage, problems and issue reports in Rowley Regis and nearby locations:

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmeitsmeandy AM (@itsmeitsmeandy) reported

    @bt_uk is annoying though he upgraded me from 4 to 10 gb but i bet i never use more than 2 gb i just more or less agreed to stop him mithering now im stuck with ee , there needs to be law when people phone for assistance you are not allowed to push sales on them

  • chaniceanne chanice (@chaniceanne) reported

    @bt_uk hello, is there any known issues around the Cv11 area? My internet has, once again, gone down

  • Beckyyy1993 Rebecca (@Beckyyy1993) reported

    @bt_uk I’m due an upgrade in February 2022 but the iPhone 13 isn’t on BT mobile but it’s with EE but I don’t want the EE network as I moved from them to BT how do I upgrade to iPhone 13 on BT network?

  • tbacad True Beauty, Academy of Hair & Beauty (@tbacad) reported

    We moved broadband providers for a reason and @BTBusiness is just as bad if not worse @btbusinesscare and they haven’t even set it up yet

  • ACourseInGrace A Course In Grace (@ACourseInGrace) reported

    @bt_uk my Internet is down. Are there any problems in Richmond upon Thames? What do I need to do?

  • helenrichmond70 Helen Richmond (@helenrichmond70) reported

    @bt_uk do you think keeping people on hold to your fraud department for 48 minutes with no human being shows your concern about banking safety? I’ve had to hang up now so will start the whole rigmarole again in the am. Not happy. It’s a bloody fraud department ffs.

  • KachiKanu Kachi Kanu (@KachiKanu) reported

    It's been 5 weeks without broadband and @BTGroup has been appalling. I am sitting at home again today waiting for an engineer @bt_uk has cancelled all previous 5 appnts without notice. Horrendous service, multiple failed promises and lack of any ounce of customer care 😡

  • dab_45 Dawn Bainick (@dab_45) reported

    @bt_uk Just been cut off while speaking to William at customer service was hoping to be transferred to Jordan do these peopleeven exist !!

  • ChrisBr86160815 Chris Briggs (@ChrisBr86160815) reported

    @bt_uk I seem to have entered a twilight zone. I have a Now TV package via BT but there's no details or a cancel option on 'my BT'. Tried calling but no answer

  • Shagan_Gooner Siobhan #wewontakeloans (@Shagan_Gooner) reported

    @bt_uk Thanks for your help today but I am very very disappointed in the service being provided and the fact I am paying for this. A month is simply not good enough!