BT (British Telecom) Outage Report in Smethwick, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Smethwick come from postal codes B67.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Birmingham, Redditch, Walsall, Kingswinford, Kidderminster, Stourbridge, Oldbury, Solihull, West Bromwich, Bromsgrove, Rowley Regis, Dudley, Sutton Coldfield and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Wolverhampton |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Hackwood Electrical
(@ajhackwood) reported
from
Dudley, England
Bloody hell @btsport who let this guy ask the stupid questions?
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Sausage Mom
(@JoLouiseJordan) reported
from
Solihull, England
@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Rosie 🐻
(@rosiejones665) reported
from
Coleshill, England
@bt_uk Is the internet down in B72 until Thursday?
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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Neil
(@njhcricket) reported
from
Willenhall, England
@handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk is there a problem- West Midlands?
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daniel clissett
(@danclissett) reported
from
Fazeley, England
Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service
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Harj ‘Hans Gruber Appreciation Society’
(@AussieHarj) reported
from
Walsall Wood, England
@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Rachel Marsh
(@RachelVMarsh) reported
from
Redditch, England
@bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.
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Claire B 💜
(@KittykatClaire) reported
from
Willenhall, England
@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Rob Plaister
(@RobPlaister) reported
from
Dorridge, England
Hey @btsport this is awful
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Andy
(@a_Muss60) reported
from
Solihull, England
@btsport why does BT not have application support on LG smart TV's ??
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
@bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.
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Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
Are @btsportfootball @btsport talking about the handbags because the game was ****? And nothing really to talk about? I suppose they have got another 70 odd mins to fill!
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KSG
(@HalloweenBaeb) reported
from
Redditch, England
Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bluebellflora 🐑
(@BluebellFlora1) reported
@bt_uk I rang BT this morning who confirmed there have been issues despite the BT status page saying there weren’t any faults. Seems to be more stable now!
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Ray Glend
(@GlendRay) reported
@bt_uk who do I need to speak to to get consistent answers, rather than gain a broadband customer you're about to lose a landline account
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Ray Glend
(@GlendRay) reported
@bt_uk Total waste of time, zero customer service
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Eric
(@boneech) reported
@bt_uk Do you provide my landline and internet service?
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Ray Glend
(@GlendRay) reported
@bt_uk could you try actually giving some CUSTOMER SERVICE rather than links
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Jane C
(@JaneClifford23) reported
@bt_uk Thanks. I've texted that number. Disappointing I'll get charged for help I must say.
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👉 Julie 👈
(@juliesharp86) reported
@bt_uk when a customer says just a moment - this is not the time for your call handlers to hang up!
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Joshua Hardie
(@josh_hardie) reported
@bt_uk I’ve spent a total of 6 hours on the phone to them over the last two days. All very charming. All promise things that never happen and in some cases appear to have never even been requested.
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Eric
(@boneech) reported
@bt_uk Thanks for your reply. I was unaware I was a customer of openreach. Correct me if I’m wrong but my contract is with BT and therefore I would have assumed that it’s BT’s obligation to let their customers know when the service is going down.
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S A R Bevan
(@SARBevan1) reported
@bt_uk Are there outages in South Wales area? Neath area specifically. Having major trouble connecting. I have tried the usual troubleshooting techniques, any further advice?