BT (British Telecom) Outage Report in Smethwick, Sandwell, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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E-mail (7%)
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Phone (7%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Tamworth, Oldbury, West Bromwich, Wednesbury, Dudley, Solihull, Walsall, Bilston, Rowley Regis, Kingswinford, Wolverhampton, Bromsgrove, Sutton Coldfield and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Tamworth |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Phone | |
| Birmingham |
Internet | |
| West Bromwich |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Living The Dream⛳⛳
(@barcamark) reported
from
Wombourne, England
@btsport can you please sort your shit out 🤬
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Nas Mahmud
(@M5Mahmud) reported
from
Birmingham, England
@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!
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Sally
(@Palmer2Sally) reported
from
Tamworth District, England
@bt_uk @MoneyTelegraph so a week later and still no emails 3rd promise of a call back and still waiting to be on hold for over an hour to speak to an incompetent advisor shocking customer service enough is enough
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Suki
(@lfcssa) reported
from
Birmingham, England
@IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.
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Richard Paterson
(@RPATS2) reported
from
Birmingham, England
@bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Sally
(@Palmer2Sally) reported
from
Tamworth District, England
@spandanglin @bt_uk @MoneyTelegraph Sounds just like what they’ve done to me shocking I’m going on holiday next week all my boarding passes and all details are in my emails they are shocking and so rude when you speak to them
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Carol Gainham
(@CGainham) reported
from
Dudley, England
@BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem
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Yousaf
(@Y_A_4_4) reported
from
Birmingham, England
@tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁
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Evan Davis
(@EvanD) reported
from
Birmingham, England
I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year
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Richard Paterson
(@RPATS2) reported
from
Solihull, England
I haven't complained about my @BTCare WiFi in a while... but jesus it's bad at the moment. Absolutely no ryhme nor reason for it. Driving me ever so slightly bonkers.
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Dave Fullwood
(@tyrewulf) reported
from
Wolverhampton, England
@Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Dave Fullwood
(@tyrewulf) reported
from
Wolverhampton, England
@KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless
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Nigel P Harris
(@nigeyp) reported
from
Birmingham, England
Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless
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Lord Chris Steele
(@Chriswfcsteele) reported
from
Aldridge, England
@WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥
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Helen Podmore
(@superwoman10) reported
from
Tamworth District, England
Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach
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Jane Young
(@youngjane77) reported
from
Bromsgrove, England
@bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Quincey is SlapViper
(@QuinceysCAWs) reported
@HOLLYWODHUNKSZN @btsportwwe @btsport Bad bait Leel
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Carla Maclean
(@carlaanna29) reported
@bt_uk my smart hub 2 doesn't have an Internet connection, the light is orange but can't do a check on my browser to find a fault. What can I do to fix it?
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‘_’
(@burner_365) reported
@A1ZH4RY Ah **** I didn’t even know 😭 Wag1 w btsport ?
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Stuart Green
(@stuartgreen747) reported
@bt_uk Just been told by one of your engineers that BT considers up to 5 failures of service per day to be acceptable. This is not the service that was sold to me. #btbroadband
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lochsandglens
(@lochs_and_glens) reported
@bt_uk Worst Customer Service EVER.
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Steven Gardner
(@stevengardner_) reported
@bt_uk I know you guys get stick on the internet. But I've been a BT customer for several years now and never had a problem with my products / services. Keep up with the positivity and stay safe.
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Marcus Bonser
(@MBonser98) reported
@bt_uk Wifi down @ DN14 and other areas close. Goole, Old Goole, Snaith and Swinefleet to name a few. Need it to work from home, when will this be back on? Any update?
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Craig Dring
(@dringy34) reported
@bt_uk Whatever happened to customer loyalty, contract up for renewal and for the same speeds I have to pay an extra £10 a month for WiFi in every room, I get this now! Contract is up 07/04/21, looks like I’ll be going back to virgin, be a big saving, WIFI in every room and faster
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Red Army 7
(@danny_mccord) reported
@bt_uk I’ve had problems and great disruption raised to the complaints/compensation team following two engineer appointments failing to diagnose. Online chat requested full transcript with no receipt as yet. Told 24/48 hours that was last Thursday 😤😤
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Faye MacLeod
(@Fayemac11) reported
@bt_uk Apparently we now need to start a new repair request, despite being told by the engineer that they would need to come back to finish the repair (before we realised a second line was then down too) #CustomerService