BT (British Telecom)

BT (British Telecom) Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B67.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Smethwick, Sandwell, England 02/17/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Bromsgrove, Oldbury, Sutton Coldfield, Wednesbury, Walsall, Smethwick, West Bromwich, Tipton, Dudley, Kidderminster, Redditch, Bilston and Tamworth.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • Morganron Ron Morgan (@Morganron) reported from Coleshill, England

    @bt_uk is there a problem with the BT email app ?

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Coleshill, England

    @bt_uk Is the internet down in B72 until Thursday?

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • RobPlaister Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • L_windle86 laura Windle (@L_windle86) reported

    @bt_uk I was waiting to see if everything was installed correctly, get this email confirming installation today only to be told that there’s nobody coming to install fibre today. I asked to escalate my complaint and was basically told I can’t. Yet your own process clearly says it can

  • miniminigamble miniminigamble (@miniminigamble) reported

    @RaveofRavendale @bt_uk Go to the ombudsman your entitled as they closed the complaint without resolving or just say your going to, companies normally crap themselves as can cost them a decent amount of money

  • BookingHound BookingHound (@BookingHound) reported

    @bt_uk I cant send emails via btinternet from 2 different devices. Is there an issue ?

  • milkybarsonme WESN (@milkybarsonme) reported

    @BTCare having an issue calling out on a BT SIM. Cannot get hold of anyone at BT to help, can you?

  • BoabPlz Boab (untag me) (@BoabPlz) reported

    @DforDerped @bt_uk You're with BT and they are ****? Don't worry, few more years and they'll be nationalised and things will be put back to rights.

  • toniannlangley toni langley (@toniannlangley) reported

    @BTCare stop billing me! I left in January and your staff said you put a stop to it! Very poor customer experience 😡😡😡😭😭

  • GhaderiShirin Shirin Ghaderi (@GhaderiShirin) reported

    @bt_uk can you believe BT is advertising on TV that they have the best WI-FI connection. I have upgraded my package in Nov 2020 and they still couldn’t connect the line. BT customer service updates me weekly by saying unfortunately they do not have any update it’s shambolic. #BT

  • Flexxsama 🐐 (@Flexxsama) reported

    @btsport your internet is seriously **** isn't it, im sick of this dog piss internet

  • PeterThurlow Peter Thurlow (@PeterThurlow) reported

    Utter fiasco from @btbusinesscare and @BTCare. I can't access emails from my new phone. Nothing happened last week except a few links which didn't work. Then on Monday somebody managed to **** up my emails to the laptop, so I have no email service at all.

  • bitaboutbritain A Bit About Britain (@bitaboutbritain) reported

    @Twurchsteward @bt_uk They are never wrong. Awful for you.