BT (British Telecom)

BT (British Telecom) Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Smethwick, Sandwell, England 01/07/2026 21:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Sutton Coldfield, West Bromwich, Tamworth, Oldbury, Redditch, Kidderminster, Smethwick, Dudley, Wednesbury, Stourbridge, Solihull, Tipton and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomSutton Coldfield Internet
United KingdomBirmingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • Leecampbelluk The Commander (@Leecampbelluk) reported from Tamworth District, England

    Is this @btsport commentator actually ***************. Gun do gan, shilva, cancheello and Raaahem. Its beggars belief that we pay for this **** it really does. What a complete ****

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hos682gjxidn Goat Seeds (@hos682gjxidn) reported

    @bt_uk BT are rip off merchants. Staff don’t care or are badly trained. They are really hard to reach and force you down the AI bot route which is as intelligent as their routers (I.e. not) Go with literally anybody else for your own sanity

  • manas89354541 manas (@manas89354541) reported

    @bt_uk I’ve been in a queue to get in touch with your customer service for over an hour. Tried to call yesterday, received no help and the helpline was shut at 9 PM. What do I have to do reach you guys??????

  • GibbonWorld Kyle Gibbon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GibbonWorld) reported

    @btbusinesscare Will never be a BT customer again. After many years of being a customer you are extorting me with obscene!! cancellation charges. I need to make a serious complaint please.

  • DTGRisky Risky (@DTGRisky) reported

    @bt_uk why is my internet speed constantly bad, been like it for ages, don’t get anywhere near the speeds I should, soon as 2 or more computing devices are on its super super slow… please fix itttttt

  • H8rv Harv (@H8rv) reported

    @bt_uk Internet came back on Tuesday . Landline still doesn’t work. Was booked for engineer to come round yesterday between 1 and 6 to resolve. They never turned up. 👍

  • AlanMacleod14 Alan Macleod (@AlanMacleod14) reported

    Day 85 of waiting for @bt_uk broadband installation. Promised by TWO @bt_uk customer service reps this morning that today was the day for the work to be done. Cancelled work engagements to be at home… did they turn up? NO of course they didn’t. Absolute shambles #BT

  • Btc5Eth zeus (@Btc5Eth) reported

    @bt_uk doesnt let me view offer for ps5 im a bt customer

  • juniorboy74 juniorboy74 (@juniorboy74) reported

    @bt_uk with my Internet being down from the 14th of October and not going to be fixed till the 9th September, could someone please send me a dongol

  • Emjayeff6 MF (@Emjayeff6) reported

    @bt_uk My sister who lives alone & suffers with breathing difficulties still has no landline, no wifi & no mobile signal 10 days later & no answers. Disgusting service BT

  • BertramsL Bertrams Lukstins (@BertramsL) reported

    @bt_uk internet is down for hours, it's the middle of a working day and it's impossible to get in touch with anyone on the support line. Please check dms.