BT (British Telecom)

BT (British Telecom) Outage Report in Smethwick, Sandwell, England

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The latest reports from users having issues in Smethwick come from postal codes B66.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Smethwick, Sandwell, England 12/18/2025 16:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Smethwick, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Sutton Coldfield, Tamworth, Stourbridge, Wolverhampton, Solihull, West Bromwich, Dudley, Tipton, Smethwick, Walsall, Kidderminster, Halesowen and Bromsgrove.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

  • superwoman10 Helen Podmore (@superwoman10) reported from Tamworth District, England

    Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.

  • RPATS2 Richard Paterson (@RPATS2) reported from Solihull, England

    I haven't complained about my @BTCare WiFi in a while... but jesus it's bad at the moment. Absolutely no ryhme nor reason for it. Driving me ever so slightly bonkers.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @bt_uk @MoneyTelegraph so a week later and still no emails 3rd promise of a call back and still waiting to be on hold for over an hour to speak to an incompetent advisor shocking customer service enough is enough

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @spandanglin @bt_uk @MoneyTelegraph Sounds just like what they’ve done to me shocking I’m going on holiday next week all my boarding passes and all details are in my emails they are shocking and so rude when you speak to them

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • youngjane77 Jane Young (@youngjane77) reported from Bromsgrove, England

    @bt_uk took 20 minutes and being transferred around 4 different departments just to cancel SIM I’ve never used and get rid of BT sport - absolute pain in the bum!!

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Deano_AFC_14 Deano (@Deano_AFC_14) reported

    @bt_uk hi can I confirm that an engineer is attending today I received a text saying my box isn’t working properly which is true the download/upload speed is awful, I chose a time slot however missed the phone call on the morning from yourselves

  • G_Toc gtoc (@G_Toc) reported

    @bt_uk I’ve been having poor connectivity on my broadband since Monday. Constantly dropping out, comes back for maybe 30mins, then drops again. The hub has been every colour of the rainbow at points, but mostly pink and flashing so the issue appears to be with your end not mine?

  • nathmcgee Nathan McGee (@nathmcgee) reported

    @bt_uk One of your colleagues was going to contact me today to discuss the issue. It’s the second time in 3 days @bt_uk have said they would do this and haven’t.

  • KevParkin2 KevParkin (@KevParkin2) reported

    @bt_uk Why are your CS team telling customers you only actually have to provide 10mbps regardless of what speed the customer signs up for while your sales team tell customers they'll get 900mbps?

  • Tonysmini Tony (@Tonysmini) reported

    @Mb27p_EU @bt_uk The speed you are seeing on the XBox is the DL speed from the game server routed through Microsoft’s XBox servers in the USA, it’s never going to get as good as your connection speed. Have you tried the Speedtest via the MyBT app on a phone or tablet?

  • jplxuk James (@jplxuk) reported

    @btbusinesscare so you screw up the billing on my account, then proceed to send me a letter 14 days later telling me you’ve added a charge to my bill because of your error. I am beyond furious. I’ve spent so much time on the phone to your clearly incapable customer service team.

  • Slippytit1 slippytit (@Slippytit1) reported

    @btsport @FA_NFS Wtf is futsal?

  • Twitch_Riyaz1 Riyaz (@Twitch_Riyaz1) reported

    @Photogenicfishh If any representatives at @bt_uk could offer any suggestions or advice at their earliest convenience to help combat these issues, the Photogenicfishh community would be in your debt. Sincerely, A Photogenicfishh moderator

  • MathewAllwright Mat Allwright (@MathewAllwright) reported

    @bt_uk Nope they never called back

  • YaBoiSincabus josh foden (@YaBoiSincabus) reported

    @bt_uk WiFi has been down for an hour now in moston, when is it coming back up