BT (British Telecom) outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent BT (British Telecom) outage reports came from the following cities: Smethwick, Oldbury, Birmingham, Walsall, Tamworth, Wolverhampton, Solihull, Dudley, Kidderminster, Kingswinford, and Bilston.

City	Problem Type	Report Time
Smethwick	Internet	2 hours ago
Oldbury	Internet	1 day ago
Oldbury	Wi-fi	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported 2 minutes ago from Birmingham, England

  @England @JackGrealish @bt_uk Played crap

• 
  Tony Kenny (@MrT222) reported 2 minutes ago from Birmingham, England

  @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

• 
  Jmanor (@jmanormusic) reported 4 minutes ago from Wolverhampton, England

  Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

• 
  Rob Plaister (@RobPlaister) reported 5 minutes ago from Dorridge, England

  Hey @btsport this is awful

• 
  Jamz (@Jamz121) reported 8 minutes ago from Birmingham, England

  @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

• 
  Andrew Hopkins (@htdlandrew) reported 16 minutes ago from West Bromwich, England

  Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

• 
  Alex Newbury (@AlexNewbury) reported 21 minutes ago from Birmingham, England

  @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

• 
  Craig (@CraigyLowe) reported 25 minutes ago from Birmingham, England

  @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

• 
  King Of Ink Land ® (@king_body_art) reported 26 minutes ago from Birmingham, England

  @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

• 
  Bear Bookshop (@bookshop_bear) reported 26 minutes ago from West Bromwich, England

  @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

• 
  Tony Neat (@tonyneat) reported 29 minutes ago from Birmingham, England

  @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

• 
  Rachel ★ (@nonameslob_) reported 31 minutes ago from Birmingham, England

  @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

• 
  Courtney (CJ) James (@CJBlacksmith) reported 36 minutes ago from Birmingham, England

  @btbusinesscare @BTBusiness what's the contact number for customer services please ?

• 
  Stuart Millard (@Stuart_H21) reported 40 minutes ago from West Bromwich, England

  Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

• 
  AmuroWhiteDemon (@AmuroWhiteDemon) reported 44 minutes ago from Wednesfield, England

  @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

• 
  Suzanne J S (@chickenruby) reported 44 minutes ago from Solihull, England

  Dear @bt_uk do you really think people live in fear of their internet going down?

• 
  Bear Bookshop (@bookshop_bear) reported 47 minutes ago from West Bromwich, England

  @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

• 
  Shamim Stokes (@Shamimstokes) reported 49 minutes ago from Churchill and Blakedown, England

  @bt_uk shocking service today from your telephone team! Fobbed off!

• 
  Amit Sharma (@amitsharmauk) reported 50 minutes ago from Birmingham, England

  @MattRay_83 @btsport He talks so much crap!

• 
  lee mulliss (@leemulliss123) reported 54 minutes ago from Birmingham, England

  @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CFD (@TenFourEverton) reported 3 minutes ago

  @bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW

• 
  grace hooper (@messalinahooper) reported 5 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒

• 
  Alexandra O'Byrne (@AlexaOByrne) reported 10 minutes ago

  @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

• 
  Jessica (@Jessica67669786) reported 11 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?

• 
  Paul stagg (@Staggly) reported 12 minutes ago

  @Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation

• 
  emze (@KerZE87) reported 15 minutes ago

  @bt_uk I already know there’s an issue as this was discussed on a community Facebook page. But it would’ve been nice to have been told by email or text that there was an issue.

• 
  Mark Dunlop (@JMarkDunlop) reported 16 minutes ago

  @Benleo @BTBusiness @bt_uk are very similarly disrespectful. Raised a formal complaint and they fumbled like inept foreigners who did not intend to care, and then suddenly dropped off a call but never picked my case back up. And that was 17 days ago ...!

• 
  Simon Smith (@Simoncitizen) reported 17 minutes ago

  @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

• 
  Jon Chadwick (@JonD_Chadwick) reported 21 minutes ago

  @bt_uk Thanks. I have tried that. Three times. Doesn't work

• 
  Caroline (@snowlingc) reported 24 minutes ago

  @bt_uk Your missing the point, your engineer installed full fibre today but it is still not working after 7 hours of flashing pink