BT (British Telecom) outages and service status in Smethwick, England

Problems in the last 24 hours in Smethwick, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Smethwick, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Walsall, Tamworth, Tipton, Wolverhampton, Wednesbury, Halesowen, Kidderminster, Smethwick, and Dudley.

City	Problem Type	Report Time
Birmingham	Wi-fi	13 hours ago
Birmingham	Internet	2 days ago
West Bromwich	Internet	2 days ago
Birmingham	Internet	2 days ago
Walsall	Internet	2 days ago
Birmingham	Phone	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Smethwick, England

Latest outage, problems and issue reports in Smethwick and nearby locations:

• 
  Stuart Millard (@Stuart_H21) reported 3 minutes ago from West Bromwich, England

  Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

• 
  Ronan Barton (@Ronan_Barton) reported 5 minutes ago from Birmingham, England

  @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

• 
  Claire B 💜 (@KittykatClaire) reported 5 minutes ago from Willenhall, England

  @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

• 
  Alex Newbury (@AlexNewbury) reported 7 minutes ago from Birmingham, England

  @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

• 
  Dr Ian Maidment (@maidment_dr) reported 14 minutes ago from Dorridge, England

  Really really poor service from @bt_uk 😱😱😱😱😱😱please improve your customer service. I haven’t been able to get onto internet for over an hour with little support 😡😡😡😡

• 
  Suki (@lfcssa) reported 14 minutes ago from Birmingham, England

  @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

• 
  Jozef Koztelo (@jokers_tailor) reported 15 minutes ago from Birmingham, England

  Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

• 
  Rob Plaister (@RobPlaister) reported 16 minutes ago from Dorridge, England

  Hey @btsport this is awful

• 
  Vinny Banks (@Vinny_Banks) reported 16 minutes ago from Wolverhampton, England

  @Kevin_Paycare @btsport They are terrible

• 
  Living The Dream⛳⛳ (@barcamark) reported 22 minutes ago from Wombourne, England

  @btsport can you please sort your shit out 🤬

• 
  Sian Rowles (@88Sian) reported 28 minutes ago from Wolverhampton, England

  @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

• 
  David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported 30 minutes ago from Kidderminster, England

  @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

• 
  The Commander (@Leecampbelluk) reported 30 minutes ago from Tamworth District, England

  Is this @btsport commentator actually ***************. Gun do gan, shilva, cancheello and Raaahem. Its beggars belief that we pay for this **** it really does. What a complete ****

• 
  Nick Procter (@nickprocter27) reported 33 minutes ago from Birmingham, England

  @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

• 
  Tracey Jayne Russell (@Truss17Jayne) reported 35 minutes ago from Dudley, England

  @bt_uk is there a problem- West Midlands?

• 
  Shamim Stokes (@Shamimstokes) reported 38 minutes ago from Churchill and Blakedown, England

  @bt_uk shocking service today from your telephone team! Fobbed off!

• 
  Andrew Hopkins (@htdlandrew) reported 43 minutes ago from West Bromwich, England

  Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

• 
  Lian Cole (@MsLianC) reported 44 minutes ago from Wednesfield, England

  @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

• 
  Stuart Millard (@Stuart_H21) reported 47 minutes ago from West Bromwich, England

  Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

• 
  Rachel ★ (@nonameslob_) reported 52 minutes ago from Birmingham, England

  @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Barnes (@jonbarnes10) reported 9 minutes ago

  @bt_uk you app, your website and your twitter account is useless. Dont bother having a twitter account if your answer to “my app is not allowing me to make purchases” is to download the app is the epitome of your customer service

• 
  GerryC🏇🏾 (@Epsom1780) reported 12 minutes ago

  @bt_uk please, please when will Openreach fix the cable damage that has affected residents in Grange Estate, Church Crookham! We’ve had no landline or internet for a week now! Residents are phoning their suppliers, but are having no updates! This is getting beyond silly!!!!

• 
  Jan Gill (@JanetAGill) reported 15 minutes ago

  @bt_uk what has happened to your # customer service - absolute joke !

• 
  Robin Cornelius (@robincornelius) reported 18 minutes ago

  Terrible day for getting work done today @bt_uk internet is down as there is planned maintenance that no one was informed about and no @ThreeUKSupport mobile data at work despite 3-4 bars of signal. This happens too often on your network had to go for a drive to get data

• 
  Chris Dawson (@ChrisCharlesD1) reported 19 minutes ago

  @bt_uk @WeAreOpenreach Hi BT and Openreach. how do i raise a complain. BT broadband customer multiple people on our estate, just had Openreach yet again 2 hours ago out to street to say no fault, to have internet off again., Its clear they are not fixing the faul this is not the

• 
  Sue Alexander (@EphemeralArc) reported 20 minutes ago

  @bt_uk Last Wednesday, my elderly mother and I phoned BT about the new digital landline service. Everything was arranged for the 28th August. Today, we received a letter from BT saying 'Sorry you're leaving' and a letter from EE who seem to assume we're changing to them. WTF?

• 
  Nige Crooks (@Nige78) reported 20 minutes ago

  @btbusinesscare Broadband down in TS1?

• 
  Loftus Rogue (@LoftusRogue) reported 22 minutes ago

  Moved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.

• 
  Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported 22 minutes ago

  @bt_uk what a useless company this is. They can be as rude as they like to customers. Dreadful company

• 
  Emma Clarke (@ladyemmaclarke) reported 23 minutes ago

  @BT @BTcare @BT_Helpline I have been 9 days without broadband. 90 minute waits every day to speak to guides. 1 openreach appointment. Broadband went down 10 minutes after he left. New appointment made and then cancelled not by me. . I have never experienced service as bad.