BT (British Telecom) Outage Report in Smethwick, Sandwell, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Smethwick, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smethwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Smethwick, Sandwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Tipton, Solihull, Redditch, Kingswinford, Kidderminster, Stourbridge, Bromsgrove, Rowley Regis, Dudley and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk is there a problem- West Midlands?
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Sausage Mom
(@JoLouiseJordan) reported
from
Solihull, England
@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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daniel clissett
(@danclissett) reported
from
Fazeley, England
Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk I need to report elderly persons landline not working. Please help
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
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Harj ‘Hans Gruber Appreciation Society’
(@AussieHarj) reported
from
Walsall Wood, England
@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
Are @btsportfootball @btsport talking about the handbags because the game was ****? And nothing really to talk about? I suppose they have got another 70 odd mins to fill!
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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Rob Plaister
(@RobPlaister) reported
from
Dorridge, England
Hey @btsport this is awful
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Alex Beech (Artful Codger)
(@SandyBeech43) reported
from
Hockley Heath, England
@bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Saumen Panda
(@SaumenPanda) reported
@bt_uk Yes, fault reported. But BT never meets the promised fix date based on my experience in last 3 months. Do you want the fault number?
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La Maggica UK
(@MaggicaUk) reported
Folks I don’t know you but the @btsport streaming of @OfficialASRoma was spotless. Hearing about DAZN issues in Italy.
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Erika Galli
(@Pinball_heart) reported
@bt_uk I'm talking about mobile phone network, which isn't on there.
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Shane Busby
(@RosyCashew2) reported
@bt_uk God I hate these ads but god do I also hate Sky Broadband service
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Andy Gibson
(@AndyGibsonTV) reported
@EE having problems with registering my old number. I have a PAC Code which I entered upon signing up to a new contract but my MyEE account doesn't recognises the old number and nor does @BT_UK.
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tom
(@Tom_712712) reported
@bt_uk That’s great :) We have just had our appointment and the yellow Ethernet cable was used but the manual says to use the red. Should this be a problem? We are getting 300 rather than 900 so didn’t know if this was linked. Thanks :)
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AHairyHamburger
(@Shawncarr0286) reported
@Cullercoats11 @SkySports @btsport I'm doing the same soon also. Even soccer Saturday is ******* awful now imo. Plus what's going on with us makes it feel a waste of money.
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Jo Weston
(@jmeweston) reported
@bt_uk If only a) BT Broadband worked (still waiting for switch on after 4 weeks) or b) the EE network were gd enough to work in its absence! I've hd no network in that time, I've hd to MOVE OUT OF MY NEW HOME to be able to work. I will settle for anyone else! On way to @Ofcom #BROKEN
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Sam Smith-Higgins
(@SamSmithHiggins) reported
@bt_uk @OpenreachHelp Im psychic. You'll never guess what happened - Nothing. Phone call tomorrow to update....on nothing. @bt_uk shocking. Getting laughable now.
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Richard Bowden
(@Tricky107) reported
@bt_uk It’s very slow already have halo but it’s up to the house that’s the problem uploading is 1 as is download and I pay through the nose