BT (British Telecom) outages and service status in Smethwick, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Smethwick, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Sep 4, 5:43 PM GMT+1.
- Internet (71%)
- Wi-fi (10%)
- Total Blackout (9%)
- Phone (5%)
- E-mail (3%)
- TV (2%)
The latest reports from users having issues in Smethwick come from postal codes B67 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Smethwick, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Smethwick, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Smethwick, England
The most recent BT (British Telecom) outage reports came from the following cities: Bromsgrove, Birmingham, Tipton, Dudley, Oldbury, Walsall, West Bromwich, Wolverhampton, Smethwick, Tamworth, Wednesbury, Halesowen, and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Bromsgrove
|
Total Blackout | 17 hours ago |
|
Birmingham
|
Internet | 1 day ago |
|
Birmingham
|
Internet | 3 days ago |
|
Birmingham
|
Total Blackout | 3 days ago |
|
Tipton
|
TV | 3 days ago |
|
Birmingham
|
Wi-fi | 5 days ago |
Nearby cities with recent reports
6 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Smethwick, England
Latest outage, problems and issue reports in Smethwick and nearby locations:
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Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England@bt_uk is there a problem- West Midlands?
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandStill having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Tomexh (@tomexh1) reported from Birmingham, England@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England@Kevin_Paycare @btsport They are terrible
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RICH BAGGIES (@ATID69) reported from Walsall Wood, England@England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor
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The Scalability Guy (@Mike_Ames_Flair) reported from Knowle, England@bt_uk Twitter is our last resort. I need a phone number to speak to a person. 4 days no internet and my business is suffering now. Please help.
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Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England@bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.
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Old and Gold (@Joninwhite) reported from Wolverhampton, England@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Nick Procter (@nickprocter27) reported from Birmingham, England@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻
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Jozef Koztelo (@jokers_tailor) reported from Birmingham, EnglandCan you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball
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Joanne Whitfield (@TweetyPie100) reported from Solihull, England@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Amit Sharma (@amitsharmauk) reported from Birmingham, England@MattRay_83 @btsport He talks so much crap!
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Bear Bookshop (@bookshop_bear) reported from West Bromwich, EnglandDoes anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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Scott Billing (@bilbody) reported from Birmingham, England@bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?
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Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England@btsport can you please sort your shit out 🤬
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B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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J O S H U A (@joshfoliee) reported from Birmingham, EnglandHi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑
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Rosie 🐻 (@rosiejones665) reported from Birmingham, England@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Tony Kenny (@MrT222) reported from Birmingham, England@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Robin Shaw (@RSh234) reported@phillyonskem @bt_uk Totally agree. Literally hours on calls to ‘Guides’, only a few of which actually help, processes which ignore issues and no recourse without escalating to the Ombudsman!
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CharlieM (@camawds) reported@leonburton @btbusinesscare BT are an abomination. I will never use them again. Horrible company using sharp practice in every area. There are plenty of decent local telecoms specialists that are small and user friendly.
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Emma (@Emma_coyne73) reported@bt_uk My issue is not that there’s a fault it’s just the complete lack of communication to your customers considering you are a communications company. Uk power & affinity water notify us instantly if there’s an issue but we’ve not heard a thing from BT.
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Robert Drummond (@robertd1981) reported@bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.
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T 🏴 (@mr_tjc) reported@btsport @EE @SkySportsF1 I`m not sure who to contact about this tbh but my BT box TV guide is showing the Indycar race should have started at 18:00 on Sky F1. Instead it`s yet another re-run of today`s F1 race. This is not the first time this has happened. Really poor.
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@neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported@s_starrr6 @bt_uk @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.
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Stephen (@MyEngland2016) reported@bt_uk Good Morning Had a fibre installation in June Unit fell off the wall .a bad install ,have had hours of phone calls ,engineers were promised but never came ,what do I do now
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andrealenehan (@tilly4071) reported@bt_uk wow BT - when are you going to learn that supporting loyal customers is just as important as getting new ones. 30 years with BT internet/broadband, paying bills every month means nothing except I have to pay £30 more than a new customer. Account now cancelled!
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Changeling64 (@64outsider) reported@bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR
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caroline jones (@11cemetarygates) reported@WolfofX There is no back up in an emergency now. @bt_uk ripped out the copper wire so no one’s landlines work in a power cut now. Motivated by greed. Love this story.