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BT (British Telecom)

BT (British Telecom) Outage Report in Knowle, Solihull, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Knowle, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knowle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Knowle, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Warwick, Coventry, Solihull, and Nuneaton.

CityProblem TypeReport Time
Birmingham Internet 13 hours ago
Oldbury Wi-fi 1 day ago
Birmingham Internet 1 day ago
Birmingham Internet 1 day ago
Birmingham Wi-fi 2 days ago
Oldbury Wi-fi 2 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Knowle, England

Latest outage, problems and issue reports in Knowle and nearby locations:

  • JoLouiseJordan
    Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • faristhowfeek
    F A R 1 5 (@faristhowfeek) reported from Royal Leamington Spa, England

    @bt_uk If then stop your bullish advertising and promises to your customers. I will never buy anything from BT.

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • gray_schofield
    Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • JoLouiseJordan
    Sausage Mom (@JoLouiseJordan) reported from Solihull, England

    @btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!

  • IamTomBailey
    Tom Bailey (@IamTomBailey) reported from Warwickshire, England

    @bt_uk Thanks for getting back to me. However Qube came on Monday and the issues persist.

  • jhavfc
    Jess (@jhavfc) reported from Birmingham, England

    Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.

  • CJBlacksmith
    Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • edmundmlawrence
    Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport predictable useless support on logging in to app from by sport. It’s weird how their systems for taking money always work, their systems from broadcasting sport don’t. Funny that.

  • jxke_mx
    jake (@jxke_mx) reported from Coventry, England

    Do NOT get @bt_uk WiFi. Absolutely shocking, paying for a service which hasn’t worked since ordering in September.

  • Ronan_Barton
    Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

  • SandyBeech43
    Alex Beech (Artful Codger) (@SandyBeech43) reported from Hockley Heath, England

    @bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • AndrewSellars79
    Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England

    @bt_uk how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • RobPlaister
    Rob Plaister (@RobPlaister) reported from Dorridge, England

    Hey @btsport this is awful

  • edmundmlawrence
    Edmund Lawrence (@edmundmlawrence) reported from Coventry, England

    @btsport your online support is appalling.

  • bookshop_bear
    Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CollLarkin12
    Coll Larkin (@CollLarkin12) reported

    @bt_uk @TykeSteve Hi, the PS5 offer also doesn't appear as an option for me even though I am a broadband customer, why is this? Please help

  • TomBoyNI
     🏍👻🎃TomBoyNI™ 🎃👻🏍  💙 🚫🦠🚫 (@TomBoyNI) reported

    @bt_uk Existing customer was giving me only the option of ‘normal’ broadband. Not logging in gave me the option of full fibre.

  • GennaLey
    Genna Ley (@GennaLey) reported

    @madmax889 @bt_uk Definitely DO NOT do it online. This is what I did and 3 different advisors lied about what I signed up to - and admitted it! All previous times were over the phone. Never, ever online!!

  • emmapandaharris
    Emma Hedges (@emmapandaharris) reported

    @bt_uk 5/ thought I better check up on it today. So I rang the number and waited 20 minutes on hold. Repeated the story and it seemed like the welfare issue hadn’t been raised but still the operative assured us it was getting fixed today. But by 8, phone still wasn’t working

  • ScottyHoops10
    Scotty (@ScottyHoops10) reported

    @bt_uk Nope and if I’m told to wait another two weeks I’ll cancel all services

  • ads9742
    Adam Gregory (@ads9742) reported

    @bt_uk I want a new line as I have been very reasonable with all your attempts to fix this one

  • ianflett
    Ian Flett (@ianflett) reported

    @bt_uk Thanks for the quick response. I have but I personally don’t think they meet my requirements or budget. I tried calling to cancel my TV so very surprised to not get through to an advisor.

  • emmapandaharris
    Emma Hedges (@emmapandaharris) reported

    @bt_uk 3/ only, there is no 24hr help. Despite confusing info on your website, I reported the fault online and got the helpful message that it will be fixed by 2nd November. When you’ve got weeks to live, this ain’t that helpful. So I tried your online chat service.

  • ianflett
    Ian Flett (@ianflett) reported

    @bt_uk I will try this afternoon but feel a call back service would be beneficial.

  • frazerluca
    Frazer Lewis (@frazerluca) reported

    @jamclarkey @bt_uk Ok thanks problem is I don’t have a phone in the same room as the Smart Hub 2