BT (British Telecom) Outage Report in Knowle, Solihull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Knowle, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Knowle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Knowle, Solihull, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Coventry, West Bromwich, Solihull, Nuneaton, Alcester, Oldbury, Redditch, Royal Leamington Spa, Bedworth and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Coventry |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Knowle, England
Latest outage, problems and issue reports in Knowle and nearby locations:
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Kim tucker
(@IamKimTucker) reported
from
Coventry, England
@btbusinesscare And the end result will be bugger all 9 days with no service. Crap customer care
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.
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FI Hornet Joe
(@JEtchells88) reported
from
Coventry, England
It baffles me how little the @btsport commentary team know about #Atalanta, saying surprise lead, potential upset etc. Have they not watched this Atalanta side? They’re a very very good team!! And #PSG have a poor record in the #UCL and are missing key players. Do your research??
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Matthew James
(@matthewrobbo6) reported
from
Coventry, England
Can you stop saying picture and picture during #WWENXT because its not true if it was this match would be carrying on not watching adverts And if its just for the USA Network that's not far for those like myself who can't have the USA Network but watch on #BTSport @WWENXT
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Chris Ballard
(@C_Ballard90) reported
from
Studley, England
@bt_uk Been trying to renew Broadband and BT Sport for the last hour. Your customer service team didn’t even try and help and the live chat bot suggested I clicked the moving home section. If you don’t want my custom I’ll take it elsewhere. Interested @SkyHelpTeam?
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Emma Price
(@Pricey2404) reported
from
Coventry, England
@bt_uk No, thank you. Damage has already been done and I will be cancelling any services I have with BT
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Amit Sharma
(@amitsharmauk) reported
from
Birmingham, England
@MattRay_83 @btsport He talks so much crap!
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Tony Neat
(@tonyneat) reported
from
Birmingham, England
@bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?
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Hugh Foden
(@HughFoden1) reported
from
Royal Leamington Spa, England
@bt_uk my in laws are 95/86 and self isolating. Their landline 0121 705 1403 has been down for days. I was on the phone to BT yesterday for 3 hours and BT promised to have it fixed in 5 days! This service is just not acceptable for 2 very elderly and vulnerable people, please help!
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Kim tucker
(@IamKimTucker) reported
from
Coventry, England
@btbusinesscare Dont waste your time. Our business has been without any service for 9 days now. Your engineer couldn't be arsed to turn up yesterday for the booked appointment . Your customer service is crap
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Emma Price
(@Pricey2404) reported
from
Coventry, England
Well @bt_uk after being a loyal customer for several years and wanting to manage my finances, so looking to cancel some services, I would have thought you would have tried to keep my custom, however, no such thing happened. In fact the opposite. Rude and lacking care #lostcustom
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David Mayor
(@BurpTheWorm) reported
from
Coventry, England
@BTCare hi BT are you having problems with email accounts
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𝐉𝐚𝐜𝐤 🗣
(@jackwilsonbcfc) reported
from
Birmingham, England
@England @JackGrealish @bt_uk Played crap
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Ben
(@BaconBanks) reported
from
Warwickshire, England
@bt_uk @BT anyone else having an awful time with BT at the moment? Seem to never get through on the phone, chat service on the app is down and when they do say they'll deliver a service THEY DON'T I'm also having difficulty getting through to them on Facebook WHAT'S GOING ON BT?
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James Burberry
(@jimburbs) reported
from
Coventry, England
@BTCare Webmail down again - tried on two PC’s and three internet search engines. Any reason for this? Receiving them fine, just cannot send.
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@bt_uk my friends business is reliant on BT for card machine security etc and yet he still can’t get someone to come out to fix until Monday Not a good service
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Rachel ★
(@nonameslob_) reported
from
Birmingham, England
@BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔
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Stuart Millard
(@Stuart_H21) reported
from
West Bromwich, England
@bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?
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B'ham News Photos
(@BrumNewsPhotos) reported
from
Birmingham, England
@BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!
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LeeP
(@leep777) reported
from
Birmingham, England
Red round numbers not working #BTSport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Day
(@peterday001) reported
@bt_uk Hi, made contact via chat earlier but lost the connection. Option to use chat not now available? The problem I have is that the WiFi disc you recently sent me won’t power up. No lights at all and I can’t get to speak to anyone to resolve this.
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lis
(@Potsiebru) reported
@bt_uk is there an issue with bttv pro and Amazon not playing? I can get on the app but when press play I just get a black screen, no sound but can get subtitles! Have done resets, switched off etc! This is the 3rd day I have tried.
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max
(@max09051019) reported
@Le0NaRD0w @bt_uk Totally agreed. @bt_uk are the worst customer service ever.
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Liz and Alf🐾
(@LizParkin3) reported
@AiberdeinQuine @Plusnet @bt_uk I don't have a problem with it.
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Daf (he/him)
(@heyimdaf) reported
@bt_uk Luke - I’ve just tried to log into my BT account I signed up for earlier today & it seems to have kicked up an old account from 8 years ago, and hasn’t tied the services I ordered to the account. Any idea how to fix this?
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Hereward Mills
(@thehereward) reported
@bt_uk Confirming that this has all been resolved now by the @bt_uk team. Took 16 minutes from first tweet to confirmation of fix in my inbox. Thank you!
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Dukesy
(@dukesy12) reported
Was it really that difficult for @btsport to find a studio presenter who knows just a bit about cricket? He’s trying his best but his knowledge is terrible.
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Bluesman
(@indianchief67) reported
@bt_uk Can’t log into account as there’s no signal!!! I’ve reported it to you so please talk to the person next to you and get it sorted 😤
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Paul Harrison
(@Nipper603Paul) reported
@btsport I understand that you have brought **** tv rights for the ashes . It’s painful enough when you go back to studio (London) But as replays go poor choice Think about it
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Andrew Whyman
(@andrewwhyman) reported
@heyimdaf @bt_uk I asked them to put mine on the opposite side of the building to where it came in and it wasn't an issue.