BT (British Telecom) Outage Report in West Bromwich, Sandwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Walsall, Wolverhampton, West Bromwich, Tipton, Solihull, Kingswinford, Kidderminster, Stourbridge, Cannock, Rowley Regis, Dudley, Sutton Coldfield and Smethwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Oldbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk is there a problem- West Midlands?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
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Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
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AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
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Claire B 💜
(@KittykatClaire) reported
from
Willenhall, England
@HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke
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Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
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Harj ‘Hans Gruber Appreciation Society’
(@AussieHarj) reported
from
Walsall Wood, England
@btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!
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Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
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Sausage Mom
(@JoLouiseJordan) reported
from
Birmingham, England
@btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
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Sausage Mom
(@JoLouiseJordan) reported
from
Solihull, England
@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
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Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
Are @btsportfootball @btsport talking about the handbags because the game was ****? And nothing really to talk about? I suppose they have got another 70 odd mins to fill!
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Rob Plaister
(@RobPlaister) reported
from
Dorridge, England
Hey @btsport this is awful
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daniel clissett
(@danclissett) reported
from
Fazeley, England
Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service
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Hackwood Electrical
(@ajhackwood) reported
from
Dudley, England
Bloody hell @btsport who let this guy ask the stupid questions?
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Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
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Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk I need to report elderly persons landline not working. Please help
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Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Natt Day
(@nattatouillez) reported
@bt_uk My parents terminated their contract with you on 2nd December, but you still charged them £45 for a 11 December to 10 January bill despite their termination? Please help.
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Linda with an i
(@hartleyhare12) reported
@bt_uk Hi I need to cancel my Dad’s account with you for Landline and Broadband ...do you have a special bereavement dept number to ring, or account cancellation number? Or can I do it all online? I just want a no fuss solution please.
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Juxto
(@JuxtoG) reported
@bt_uk I’m escalating my problem and taking it to Oftel. You have ignored my complaint and you’re ignoring my messages.
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υтнαѕ
(@Uthas1) reported
@bt_uk I'll also mention I was out of contract and I never renewed my contract either. To send a debt letter during the biggest financial crisis in most peoples lifetime is a royal slice to anybody neck. I have nothing but pure hate for BT.
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Callum Bates
(@MasterCal23) reported
@bt_uk Been without broadband for 5 days. 3 engineers out in 3 days. Numerous calls, finished off today by “Alan” - telephone resolution team - asking me “what do you want out of this?” and “We’re not giving out compensation”. Anyone who can actually help??
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Pickled Tiger 🐯
(@PickledTiger_) reported
@JuxtoG @bt_uk feel your pain, i've been battling against shitty BT service for nearly 2 years with no alternative as they all use BT lines. They're a ******* joke.
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spoonsy 1480
(@spoonsy1480) reported
@JuxtoG @bt_uk I have found them all to be bad, had zen didn’t want to send out an engineer as it would cost them, bt is dire so are sky and virgin, only on virgin because of the speed
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Neville Woods
(@GardnerWoods) reported
@MarkColes01 @bt_uk BT customer service was consistently bad. spending hours on the phone waiting for an answer, crap responses, no solutions, no explanations, expensive service
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StewbieDoobieDoo
(@ColesStew) reported
@JuxtoG @bt_uk Seems as though @bt_uk needs to wake up. Garbage service especially in this example, might want to consider completing tasks you get paid for. At this point I’ve heard countless complaints about this sort of problem with the company, and it seems like a scam more than anything.
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Neville Woods
(@GardnerWoods) reported
@bt_uk @frankevans074 i’ve been through hundreds of these comments and this is the only positive feedback i’ve seen. BT for me was a terrible experience, both for me and my business, didn’t swap to another service out of loyalty, so glad i’m shot of BT now. don’t use BT, it’s consistently rubbish