BT (British Telecom)

BT (British Telecom) Outage Report in West Bromwich, Sandwell, England

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The latest reports from users having issues in West Bromwich come from postal codes B70 and B71.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Bromwich, Sandwell, England 12/28/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Dudley, Wednesbury, Sutton Coldfield, Stourbridge, Wolverhampton, Solihull, Cannock, Tipton, Burntwood, Walsall and Kidderminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomSmethwick Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah21275 Sarah Foreman (@sarah21275) reported

    @bt_uk @tom_blissy BT it is TOM a who needs you he can’t work currently as you can’t fix his WiFi issues as he works from home please resolve this so he can work.

  • SoKarma4 Lewis (@SoKarma4) reported

    @bt_uk your broadband is horrendous. Every single night between 11 and 12pm the internet completely drops out, inconsistent speeds all throughout the day with random drop outs & no fibre availability for months and months so have to deal with awful download & upload speeds!

  • Jacklin_Stellar Jacklin Stellaris (@Jacklin_Stellar) reported

    @bt_uk Hoping you can help, lost internet at around 8 am Jan 8th, was told there was a fault and it would be fixed, it came back for an hour and has been down since, after calling we were send and automated phone call saying the internet was back up but it isn't and hasnt for 24h

  • ruritchie Ruth Ritchie (@ruritchie) reported

    @bt_uk Will do thanks, but almost invariably, the tests say nothing wrong because the test isn’t run in the minutes when the service is absent. Intermittent fault. For 20 years. Community FTTP is due but still awaiting latest update from Openreach. Covid causing so many problems.

  • GearBuzzler GeerBuzzler (@GearBuzzler) reported

    @bt_uk No. It happens whenever one of the local footy team are playing. The speeds do go up and down quite drastically and even freeze temporarily. I have conducted speed tests to confirm this. I'm out of contract next month so I shall hopefully get better performance when I change 👍

  • LeanneSmith29 Leanne Smith (@LeanneSmith29) reported

    @bt_uk I have spoke with them already about 4 times this week to try and get this sorted. However I’m not getting anyway. All I need is someone to install in my house and connect into the green box then I can work from home. However apparently on the system is saying we have no network

  • keirong Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin (@keirong) reported

    @bt_uk Price should be based on service received not service someone 500yards away receives.

  • LeanneSmith29 Leanne Smith (@LeanneSmith29) reported

    @bt_uk I will wait to see what @OpenreachHelp say to my tweet as apparently it’s their fault and will go from there. It’s very bad customer service I am receiving from both parties.

  • keirong Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin (@keirong) reported

    @bt_uk Also the fix bot reported it was a problem in our home... what a shock... same as the time it was reported over and over as being in the home when it was a corroded line on the pole to house wire.

  • A_Payne90 APayne1990 (@A_Payne90) reported

    @Colchesterviews @bt_uk In terms of there line rental if you don’t use the landline like a large amount of people asked to be put on there pay as you go service then your not paying I.E £5 p/m for 200mins etc