BT (British Telecom)

BT (British Telecom) Outage Report in West Bromwich, Sandwell, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in West Bromwich come from postal codes B70.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Bromwich, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Bromwich, Sandwell, England 12/09/2024 08:35

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near West Bromwich, Sandwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, Solihull, West Bromwich, Wolverhampton, Oldbury, Stourbridge, Rowley Regis, Dudley, Sutton Coldfield, Kidderminster, Smethwick, Lichfield, Burntwood and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham E-mail
United KingdomWalsall E-mail
United KingdomBirmingham Internet
United KingdomSolihull Phone
United KingdomWest Bromwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near West Bromwich, England

Latest outage, problems and issue reports in West Bromwich and nearby locations:

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • spr0udy stev (@spr0udy) reported

    @bt_uk hey if you could stop sending your marketing goons to run up and down the street knocking on doors and then disappearing before people can even get to the door that would be excellent

  • Sara_latif1 Sara Abdellatif (@Sara_latif1) reported

    @bt_uk I am client since 27 Jan and till date I saw no one single service activated. I waited patiently and now since latest actiavtion date I am on calls with your agents. Each one promises a solution which the next agent negates and tells me it was cancelled after I believe it’s solve

  • Kaazz_Mufc Kaazz (@Kaazz_Mufc) reported

    They removed the Manchester United game from BT Sport tonight because they knew the game would get more viewers than the two champions league games. **** you @btsport

  • darthkylo99 Gunner76 (@darthkylo99) reported

    @bt_uk why is broadband down at EN2 postcode?

  • dj_xecute Craig X-ECUTE (@dj_xecute) reported

    @bt_uk I need to get an new hub, but not paying the extra it costs as the one we currently have isn’t doing it’s job properly but don’t agree with paying that price as already paying for a below standard service. Should be included surely.

  • henderson_exp Chris (@henderson_exp) reported

    @bt_uk what’s the best way of finding out when the engineer is coming to my house? My internet here is so poor, I’ve been unable to work this afternoon. I scheduled a visit last week but I really can’t wait much longer

  • HawkeColin Colin Hawke (@HawkeColin) reported

    @bt_uk I’m a BT Broadband customer. I want to acquire an eSIM on a SIM-only basis. Are you able to help?

  • kjgvhwh (@kjgvhwh) reported

    @Katinka52 @bt_uk Try reaching out to the support

  • PhilMckeag Phil Mckeag (@PhilMckeag) reported

    @bt_uk trying to watch the Man City game on bt sport and the picture is absolutely disgraceful why am I paying you money when you can’t deliver your service absolute joke !!!! 😡😡😡😡😡

  • Jamie_1872 𝙅𝙖𝙢𝙞𝙚 🇬🇧 (@Jamie_1872) reported

    @btsport app not working for anyone else? Tried it on both phone and PS5