BT (British Telecom) Outage Report in West Bromwich, Sandwell, England
Some problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Bromwich, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Bromwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (58%)
-
E-mail (16%)
-
Wi-fi (14%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near West Bromwich, Sandwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Bilston, Birmingham, Wolverhampton, Solihull, Walsall, Dudley, Oldbury, Tipton, West Bromwich, Stourbridge, Cannock, Kingswinford and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bilston |
Phone | |
| Birmingham |
Phone | |
| Wolverhampton |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Bromwich, England
Latest outage, problems and issue reports in West Bromwich and nearby locations:
-
Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?
-
Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?
-
Gray Schofield
(@gray_schofield) reported
from
Birmingham, England
@England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match
-
Ronan Barton
(@Ronan_Barton) reported
from
Birmingham, England
@bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..
-
Courtney (CJ) James
(@CJBlacksmith) reported
from
Birmingham, England
@btbusinesscare @BTBusiness what's the contact number for customer services please ?
-
Matty Larsen
(@mattylarsen2) reported
from
Halesowen, England
@bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt
-
Jess
(@jhavfc) reported
from
Birmingham, England
Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.
-
Simon Oram 💙
(@TheRealSiOram77) reported
from
Fazeley, England
Are @btsportfootball @btsport talking about the handbags because the game was ****? And nothing really to talk about? I suppose they have got another 70 odd mins to fill!
-
Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
@bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?
-
The Scalability Guy
(@Mike_Ames_Flair) reported
from
Knowle, England
@bt_uk Twitter is our last resort. I need a phone number to speak to a person. 4 days no internet and my business is suffering now. Please help.
-
King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this
-
Alex Beech (Artful Codger)
(@SandyBeech43) reported
from
Hockley Heath, England
@bt_uk @Cheesy_Grinner Shame they are not as handy for all of their let down customers. Been with BT since 1970 and always championed them but falling out big time.
-
daniel clissett
(@danclissett) reported
from
Fazeley, England
Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service
-
TrisGriffithsHughes
(@HughesGriffiths) reported
from
Birmingham, England
@bt_uk My network won't let me text that number. We've been having issues since Saturday. VOL053-7950565794178
-
Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk I need to report elderly persons landline not working. Please help
-
Tracey Jayne Russell
(@Truss17Jayne) reported
from
Dudley, England
@bt_uk is there a problem- West Midlands?
-
Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!
-
Sausage Mom
(@JoLouiseJordan) reported
from
Solihull, England
@btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!
-
AJ
(@AmazingAJ87) reported
from
Willenhall, England
@bt_uk why had my Internet been down for over an hour now?
-
Bear Bookshop
(@bookshop_bear) reported
from
West Bromwich, England
Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephen Davies
(@man_of_gwent) reported
from
Harlow Hill, England
Absolutley shocking customer service from @bt_uk. Left hand not speaking to right hand resulting in my service cancellation. Nothing but issues from start to finish! My advice - steer clear
-
Sam Nickerson #GTTO
(@samnickerson) reported
@bt_uk Still terrible.
-
David Smith
(@DavidSm94223215) reported
@jogault33 @jsclark_ @bt_uk Not a surprise, Jo. I’ve had endless promises for a call back and it never happens. Left in the dark and no answers. Dreadful customer service.
-
Bilal
(@cryptometic) reported
@btbusinesscare Ordered a business broadband service and waited 15 days for the installation but on the day they were unable to carry out the installation. Not happy with the service and the way they carry out their business operations.
-
V1nny
(@Uinseann13) reported
@bt_uk Says no account linked. I was able to sign in yesterday! I'm supposed to be getting installed on 14/02 now I don't know what's going on!
-
Clare Wilkins
(@ClareMWilkins) reported
@bt_uk My elderly father has a landline and a bt account. He has had a broadband account with a different provider which his wife (now deceased)used. When we went to cancel it they told us we would lose the landline number that he has had for nearly 70 years. Is this correct?
-
Robert
(@RobertClayo1984) reported
@bt_uk what a poor company this I want somebody’s to get back to me today!!
-
Tom Daniel
(@tom_danielmcfc) reported
@bt_uk is there a fibre problem in the WF4 area in Wakefield? Trying to work from home but having serious connection issues.
-
Clare Wilkins
(@ClareMWilkins) reported
@bt_uk I was reporting the death of my mother and wanted to cancel the broadband because my father is 94 and can’t use it. They said I would lose the number which he has had for so long. He lives alone and the phone is critical for him. I transferred the broadband to safeguard it
-
Jo Gault
(@jogault33) reported
@jsclark_ @bt_uk It seems to be a common theme that BT does not return calls as I logged a complaint on 25th January and am still awaiting a reply. Needless to say I've been left with no choice but to move providers.