BT (British Telecom)

BT (British Telecom) Outage Report in Aldridge, Walsall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Aldridge, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Aldridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Aldridge, Walsall, England 01/16/2026 13:25

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Aldridge, Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Burntwood, West Bromwich, Dudley, Oldbury, Bilston, Smethwick, Wolverhampton, Sutton Coldfield, Tamworth, Wednesbury, Stourbridge, Cannock, Tipton and Walsall.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBurntwood Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Aldridge, England

Latest outage, problems and issue reports in Aldridge and nearby locations:

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @spandanglin @bt_uk @MoneyTelegraph Sounds just like what they’ve done to me shocking I’m going on holiday next week all my boarding passes and all details are in my emails they are shocking and so rude when you speak to them

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • Palmer2Sally Sally (@Palmer2Sally) reported from Tamworth District, England

    @bt_uk @MoneyTelegraph so a week later and still no emails 3rd promise of a call back and still waiting to be on hold for over an hour to speak to an incompetent advisor shocking customer service enough is enough

  • superwoman10 Helen Podmore (@superwoman10) reported from Tamworth District, England

    Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteUplink Pete Ainsworth (@PeteUplink) reported

    @bt_uk I know what's happening. The EE network covering in my area isn't strong enough for the hybrid connect to get more than one bar. Really, I didn't want all this, I just wanted to drop BT Sport, but the customer service guy wasn't for taking no for an answer.

  • dina_sonagara Dina Sonagara (@dina_sonagara) reported

    @bt_uk we have been left without an internet connection since yesterday with no communication from either @bt_uk or @OpenreachHelp as to when the issue will get fixed!

  • gulnarhasnain Gulnar Hasnain (@gulnarhasnain) reported

    @CCriadoPerez @bt_uk This is happening to me too! 6months and 5 engineers later - they just keep sending someone out but do not resolve the main issue if installing supply. How does one complaint? C’mon @bt_uk please sort it out.

  • dina_sonagara Dina Sonagara (@dina_sonagara) reported

    @bt_uk I had called and spoken to someone. They said I would receive an update today but this has not been forthcoming. Furthermore you did not tell us that we would lose connectivity for 3 days with a new installation. Rubbish service!

  • eUs_brokendrum Eus (@eUs_brokendrum) reported

    Hi @bt_uk, your engineers have now not attended for two consecutive booked appointments. No phone call or contact. I'm now not going to have internet from next week and I need it to work. Please help!!

  • Niki_Know1 Niki Smith (@Niki_Know1) reported

    Please can you help @bt_uk ? My 78yo mum has had her @Facebook suspended for suspicious activity but can’t reset password as account is linked to her old btinteret email address. This must be a regular problem so hope you can advise on options please. @Facebook so far ignoring me

  • drmatthewhardy Matthew Hardy (@drmatthewhardy) reported

    @bt_uk Yes, this problem only gets worse. It makes me wonder why we have to have a landline number at all, its not something I'd choose to have if given the choice

  • spottyd20733131 spotty dog (@spottyd20733131) reported

    @bt_uk @DrJohnCosgrove For what it is worth, have spoken to BT network team. There is an issue with iplayer and EE which BT and BBC R&D have been trying to fix for two months. No idea if/when it will be fixed.

  • Eclectic_Blue Rick Johansen (@Eclectic_Blue) reported

    @England @bt_uk McManaman is the worst pundit of the lot and certainly not an England legend.

  • author_hughes Julia Hughes (@author_hughes) reported

    Hi there, my son's just been on your group chat for an hour. @bt_uk He's currently working night shifts. When he signed up for BT internet, the initial service provided was patchy. My son wanted to cancel his contract (within the cooling off period). He was persuaded not to.