BT (British Telecom) Outage Report in Rugeley, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Rugeley, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Rugeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Rugeley, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Walsall, Tamworth, Cannock, Stafford and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
Wi-fi | |
| Walsall |
Internet | |
| Wolverhampton |
Internet | |
| Tamworth |
Internet | |
| Wolverhampton |
Total Blackout | |
| Wolverhampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Rugeley, England
Latest outage, problems and issue reports in Rugeley and nearby locations:
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Grace
(@Grace2081) reported
from
Penkridge, England
@bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date
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AmuroWhiteDemon
(@AmuroWhiteDemon) reported
from
Wednesfield, England
@bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Lord Chris Steele
(@Chriswfcsteele) reported
from
Aldridge, England
@WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥
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Grace
(@Grace2081) reported
from
Stafford, England
@bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Sally
(@Palmer2Sally) reported
from
Tamworth District, England
@spandanglin @bt_uk @MoneyTelegraph Sounds just like what they’ve done to me shocking I’m going on holiday next week all my boarding passes and all details are in my emails they are shocking and so rude when you speak to them
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Peter Williams
(@peter1910uk) reported
from
Hatton, England
@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
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Sally
(@Palmer2Sally) reported
from
Tamworth District, England
@bt_uk @MoneyTelegraph so a week later and still no emails 3rd promise of a call back and still waiting to be on hold for over an hour to speak to an incompetent advisor shocking customer service enough is enough
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Grace
(@Grace2081) reported
from
Penkridge, England
@bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed
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Helen Podmore
(@superwoman10) reported
from
Tamworth District, England
Disgraceful service from @bt_uk and @WeAreOpenreach, @OpenreachHelp leaving my vulnerable 87 and 80 year old parents without a phone and internet connection for 5 weeks now!!! Promise after promise of a connection and still nothing after numerous phone calls. #bt_uk #openreach
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Pole
(@Mrpolea) reported
@garyjwilko @bt_uk Did that work? Having the same issue..
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JB1973
(@runnerbhoy) reported
@bt_uk hi there. Why has our broadband been absolutely rubbish for about a week now. Kids start back home learning tomorrow and will need a reliable service. At present we can barely get through half an hour of a film and it cuts out.
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Vicki
(@VickiWhitelegg) reported
@bt_uk why have I been charged £9.99 on my bill this month for installation etc of new broadband when I was advised this would be free due to internet service being so bad really should be getting the £100 you advertise on tv back not charged extra
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Jude Dockray
(@JudeDockray) reported
💩 service from @bt_uk 2 weeks for an engineer and now not allowed to do the necessary to actually connect our internet. So much for supporting home learning or home working for key workers. Just utterly rubbish. #avoid
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Em Sheldon
(@emshelx) reported
@bt_uk hey guys hope you’re well, i’ve paid for wifi to use your hotspot and this morning it’s just not working, please may someone advise 🙏
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Kirsty Stringer
(@Kirsty6979) reported
@btsport can I cancel my Bt sport subscription online? I can't find out where to..
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Colin Doyle
(@coljdoyle) reported
@bt_uk Yes VOL013-554 0214 96738 is complaint VOL the fault VOL is showing as closed on my account online - it was explained that this needs to be closed so a manual job with open reach could be opened as the computer system didn’t allow for this - can you see this VOL as a complaint?
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Cassio Road
(@CassioRoad) reported
@btsport @btsportfootball seriously chaps get rid of Lynsey Hipgrave - she's bloody awful
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Boycott Leftists
(@ProsecuteThugs) reported
@btsport your signal shaming ad is boring. ‘ Paula ‘
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Enemarr
(@Nyishaaargh) reported
@bt_uk Hi Kelly W, Thanks for the link, I've already filled in this form which states that it's not available in our area. But another link i've been sent states that it SHOULD be available by end of 2021. Confusing. In any case, what can be done to help me NOW? #Broadband #Help