BT (British Telecom)

BT (British Telecom) Outage Report in Stafford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stafford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stafford, England 01/11/2026 10:45

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stafford, England

The most recent BT (British Telecom) outage reports came from the following cities: Cannock, Uttoxeter, Stone and Burntwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomCannock Total Blackout
United KingdomUttoxeter E-mail
United KingdomStone Internet
United KingdomBurntwood Internet
United KingdomBurntwood Total Blackout
United KingdomBurntwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stafford, England

Latest outage, problems and issue reports in Stafford and nearby locations:

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk **** you. I'm leaving when the contract is up.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date

  • Grace2081 Grace (@Grace2081) reported from Stafford, England

    @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

  • jjbaggies1 John Jones (@jjbaggies1) reported from Mavesyn Ridware, England

    @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk If you ever try this again i'll pop down to your HQ

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jackburrnorth87 Joshua Taylor (@Jackburrnorth87) reported

    @CHoulahan70 @bt_uk Whenever we get calls like this we just put the phone down, one time my nana got a call claiming to be from a computer company they said they’d detected a problem with her computer and asked for password, she called their bluff by telling them she didn’t have a computer

  • robh_78 Rob Hickman (@robh_78) reported

    @villabone @bt_uk I had similar with virgin. I ended up making a complaint and receiving £300 compensation.

  • sky_waller Saff - Variant 1283 ☀️ (@sky_waller) reported

    Hey @SkyHelpTeam, @bt_uk are absolutely hopeless and apparently our broadband order is 'stuck in the system' and they can't fix it. It's been a week, we're trying to work. Can you help get us connected? Happy to swap to you!

  • Emmalowri Emma Harris (@Emmalowri) reported

    Once again @BTBusiness @btbusinesscare are proving to be a disappointment. They ceased the service (I don’t know why) now they say it can’t be switched back on until 12 Oct!!!! Ridiculous. A small business trying to recover after Covid…beggars belief

  • roberto39516475 Robbie’s_Here (@roberto39516475) reported

    @bt_uk am truly shocked how poorly you treat your customers and what a complete **** up you’ve made off my account ! How do you manage to over charge £302 and send a debt chasing company after me ??? Shambles

  • Prizzle17 Prizzle (@Prizzle17) reported

    @bt_uk awful customer service @bt_uk 30 mins on phone, no help because you messed up I'm not a customer, but you have my bank info and take my money, complaint info - call but no option for complaint, so go online can't complain without ID, but i have no ID coz you failed to set me up!

  • baferg87 Bret Ferguson (@baferg87) reported

    @RugbyInsideLine Really poor coverage for the sport. Need to sort it out. Why have @btsport bought the rights then hardly screen any games?

  • Prizzle17 Prizzle (@Prizzle17) reported

    @bt_uk awful customer service @bt_uk 30 mins on phone, no help because you messed up I'm not a customer, but you have my bank info and take my money, complaint info - call but no option for complaint, so go online can't complain without ID, but i have no ID coz you failed to set me up!

  • LesOGrady Les O'Grady (@LesOGrady) reported

    @villabone @bt_uk @OpenreachHelp Had the same issues in the brewery including cutting off next doors phone line completely. Took 4 months + for the install. All they do is pass the buck and take no responsibility. Run away as quick as you can!

  • Prizzle17 Prizzle (@Prizzle17) reported

    @CarefreeGB @bt_uk yep same for me, taken over 250quid out my bank account but despite this claim I'm not the account holder and won't tell me why😡😡😡😡 no customer service, no help at all