BT (British Telecom)

BT (British Telecom) Outage Report in Stafford, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Stafford come from postal codes ST16.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stafford, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stafford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stafford, England 11/21/2024 20:45

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Stafford, England

The most recent BT (British Telecom) outage reports came from the following cities: Stafford, Stone, Rugeley, Burntwood, Norton Canes and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomStafford TV
United KingdomStone Internet
United KingdomRugeley Internet
United KingdomBurntwood Internet
United KingdomStafford Phone
United KingdomStafford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stafford, England

Latest outage, problems and issue reports in Stafford and nearby locations:

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk If you ever try this again i'll pop down to your HQ

  • jjbaggies1 John Jones (@jjbaggies1) reported from Mavesyn Ridware, England

    @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk **** you. I'm leaving when the contract is up.

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk why have you decided that when I login to my account to view my bill I must always be redirected to my email and then clicking on myBT logs me out again sending me to the login page and so the circle continues....😡😫

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I don’t know how this has happened, but I have tried it with older login credentials and I am in. Confused??!!?!

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • rathgorn Stephen Walters (@rathgorn) reported from Stone, England

    @bt_uk @BT I’ve tried that and the only page that will allow me into us “Make a Payment”. If I click on Billing History it sends me back to the login page and then on login back to make a payment.

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date

  • Tam_the_Bam Tom Irvine (@Tam_the_Bam) reported from Stone, England

    @btsport get this @stephencraigan to ****. Biased or what?

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

  • Sam_F_Botham Sam Fullwood Botham (@Sam_F_Botham) reported from Stafford, England

    @bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +

  • Grace2081 Grace (@Grace2081) reported from Stafford, England

    @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nw1gunner Anwar Hussain (@nw1gunner) reported

    @bt_uk Still awaiting a callback to a resolution to my complaint. Should of had a callback yesterday from David but still waiting.

  • resource4ltd Andrew Savage (@resource4ltd) reported

    Inept &appalling service & delivery from bt business broadband @btbusinesscare 18 days since order - still no operational broadband. Multiple broken commitments to deliver, hours spent on phone trying to resolve- still 5 days before next promised delivery- damaging my business!

  • zoecollinson Zoe Collinson (@zoecollinson) reported

    @bt_uk are the worst company i've ever had to deal with. Terrible internet & false information. I wonder how many hours i've spent on the phone to them in the last 3 years?! @virginmedia have been a breath of fresh air so far! Thanks virgin, no thanks BT

  • simonfgmiller Simon Miller (@simonfgmiller) reported

    @bt_uk It’s gone back up to 10Mbps now. The problem we’ve had for months is that the WiFi regularly collapses to zero for long periods.

  • LucyShaw Lucy Shaw (@LucyShaw) reported

    This Sunday we will have been without broadband for 1 month @bt_uk say it’s with @WeAreOpenreach the fix date on the fault tracker moves further back each day, nothing from @WeAreOpenreach no explanation, no details, NO SERVICE #waiting

  • mandywebster1 mandy webster (@mandywebster1) reported

    Anyone ever had a return call from @BTGroup @bt_uk ? I’ve been promised 3 so far by each person who assured me that they wouldn’t let me down. Engineer didn’t turn up. No phone, internet or broadband since Monday. Total shambles.

  • callumholder4 cal|hold (@callumholder4) reported

    @bt_uk fix your network

  • SimonTAtkinson Simon Atkinson (@SimonTAtkinson) reported

    @bt_uk Hi I was incorrectly billed a final bill of over £300 on the 11th of Feburary, when I was told I would be able to leave with no charges due to not having service for over 30d. I was told I would be refunded on that day within 5 wd when that didn't happen...

  • vebeus1 Vebeus🇪🇺🇬🇧🏳️‍🌈🌱🖤FBPE #BeKind #BLM (@vebeus1) reported

    @bt_uk Please can you stop sending me emails. You have the wrong email address. I have not signed up for your internet service because you are a pile of incompetent oafs. Why can’t you do anything right BT?

  • JeremyPlatt5 Jeremy Platt (@JeremyPlatt5) reported

    @bt_uk It's taken best part of 4 days - and me spending several hours on helpdesk calls - for BT to fail to fix my broadband, which they have themselves deactivated in error. Now told I have to wait another four days for an engineer. Appalling service.