BT (British Telecom) Outage Report in Penkridge, Staffordshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Penkridge, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Penkridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Penkridge, Staffordshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Wolverhampton, Bilston, Stafford, Walsall, Cannock, Uttoxeter, Burntwood, Willenhall and Ryton.
| City | Problem Type | Report Time |
|---|---|---|
 Wolverhampton |
||
| Wolverhampton |
Phone | |
| Bilston |
Internet | |
| Wolverhampton |
Internet | |
| Wolverhampton |
Wi-fi | |
| Stafford |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Penkridge, England
Latest outage, problems and issue reports in Penkridge and nearby locations:
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish
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Grace
(@Grace2081) reported
from
Stafford, England
@bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know
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Carole Hiscock
(@wildseawitch) reported
from
Cannock Wood, England
@bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.
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James Levett
(@iamjameslevett) reported
from
Wolverhampton, England
@OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil
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Grace
(@Grace2081) reported
from
Penkridge, England
@bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed
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Sam Fullwood Botham
(@Sam_F_Botham) reported
from
Stafford, England
@bt_uk you need to get the fella to come again! This WiFi is terrible! We’re in the middle of a pandemic and I can’t watch Disney +
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”
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Sian Rowles
(@88Sian) reported
from
Wolverhampton, England
@bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?
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Lian Cole
(@MsLianC) reported
from
Wednesfield, England
@Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x
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john@acamvideo.com
(@THECUBANS) reported
from
Wolverhampton, England
@OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish
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Nathan Lloyd
(@Wolvesblogger) reported
from
Wolverhampton, England
Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.
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Jmanor
(@jmanormusic) reported
from
Wolverhampton, England
Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt
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Andyandyandy
(@andyaaa09) reported
from
Stafford, England
@bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning
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AmuroWhiteDemon
(@AmuroWhiteDemon) reported
from
Wednesfield, England
@bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Alex Vitsileos
(@spartan888) reported
from
Weston, England
@btsport so your pundits have us too go down, do you want too bet against us ? #avfc
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Lord Chris Steele
(@Chriswfcsteele) reported
from
Aldridge, England
@WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Tilbury
(@Tillers72) reported
@bt_uk i’m a new customer waiting for installation today within 8-1pm. Looking online my appointment has been changed without my knowledge to 8 November. When was I going to be told!??! Why is there a 2 week delay now? ! Brilliant way to treat new customers!!
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ThICCI NiKKi
(@ThICCINiKKi6) reported
@bt_uk Hi I called last friday asking for a hub replacement and the customer serviced told me it would be delivered next day on saturday. Nothing. can you look into this? this has dragged on for way too long and I need to be compensated
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Kempy79
(@kempy79) reported
@bt_uk Yea after 1 hour 10 minutes on hold really poor service
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Emma Tilbury
(@Tillers72) reported
@bt_uk in a new customer waiting for installation which was last confirmed on Friday 21 Oct for today. No installation has taken place even though meant to be within 8-1pm. Looking online my appointment has been changed without my knowledge to 8 November. This isn’t good enough.
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Kein Engländer mehr- Ich bin Europäer Stephen
(@stephen501) reported
Had a problem with my broadband. Fine now. But I learnt one thing. I cannot rely on @bt_uk to fix problems quickly. #bT
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Darren
(@vwdaz) reported
@bt_uk Whats the point of wireless if its not going to work correctly, previous to getting BTtv my sky box was wireless, never had an issue. Regretting switching already, nothing but problems and its only been a week.
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Lee B
(@leeinengland) reported
@BT_UK is absolute garbage
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ItsWardyBoi
(@ItsWardyBoi) reported
@bt_uk Spoken to someone higher up the chain who has now placed an order on the same account. The line should switch back from EE on the 7th Nov. Not ideal, but it's a solution!
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Neil Stoker
(@nmstoker) reported
@bt_uk you've seriously understaffed support lines! Wait 48 mins to get through to 1st chap, then after sorting part of my issue, he transferred me. Was assured that 2nd wait wouldn't be so long (as internal transfer) but I'm back in a queue, total call time 1h21m so far 🤬
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Nick
(@kenicky01) reported
@bt_uk I like these deals being offered to new customers, I'm an existing customer with broadband only paying ridiculous price with extortionate annual price increases