BT (British Telecom)

BT (British Telecom) Outage Report in Willenhall, Walsall, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willenhall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willenhall, Walsall, England 09/18/2025 08:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (7%)

    E-mail (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willenhall, Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Walsall, Solihull, Sutton Coldfield, West Bromwich, Halesowen, Burntwood, Cannock, Willenhall and Dudley.

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City Problem Type Report Time
United KingdomOldbury Internet
United KingdomOldbury Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomBirmingham Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Willenhall, England

Latest outage, problems and issue reports in Willenhall and nearby locations:

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JSomersetActor James Somerset (@JSomersetActor) reported

    @bt_uk maybe you should teach your phone customer service agents some manners. My partner has now switched to @SkyUK after 7 years with BT after the way she was spoken to. That’s the importance of good customer service for you.

  • JSomersetActor James Somerset (@JSomersetActor) reported

    @bt_uk Nope. I just want you to pass on that this stuff matters. When people call the customer service line to be rudely told just log on to the website it isn’t right. When someone says they’re considering switching provider don’t just laugh at them. Good manners cost nothing.

  • GaryPea65105933 Gary Pearce (@GaryPea65105933) reported

    @bt_uk connection kept dropping january. Bt finally came 5 days ago.. (problem fixed) bang no internet connectivity? £90 a month for this shite?

  • geomac24 Geovanni Van Bronckhorst (@geomac24) reported

    @PrentonTommy @SkySports @btsport As opposed to what? Commentators who've never played the game?

  • pboast Paul (@pboast) reported

    @bt_uk what the he'll is going on with your so-called good service , it is totally not good , I have no Internet connection on your hotspot since 7 am this morning, you never tell us WHY ???

  • thecalowkid John Cartwright (@thecalowkid) reported

    @PrentonTommy @SkySports @btsport I watch with the sound down. Until it happens sick of hearing them scream and shouting. Reminds me of my ex wives 🙄🙄🙄

  • RhodesyLu Lu 💫 (@RhodesyLu) reported

    @bt_uk Hello. Since this early this morning, texts are taking ages to send. They are stuck for several minutes as "sending" before finally sending. I'm in my usual location and turned my phone off and on. Is there an issue with the network? Thanks.

  • mrdtoyou SΞAN 🇬🇧 (@mrdtoyou) reported

    @bt_uk Hi. Is Bt Mobile down in the CA24 area? My wife and I are unable to get a signal.

  • grannyallan_val val allan (@grannyallan_val) reported

    @bt_uk @btsportcricket Come on BT. You have to do better than this. I’m paying for this and the picture quality is terrible tonight. I would like to be able to enjoy the cricket!!!

  • johnrobinson07 John (@johnrobinson07) reported

    @bt_uk No problem will do that after work today. Maybe you should do some further training with staff and explain to customers you might have to change dates even to stop others wasting time like myself.