BT (British Telecom)

BT (British Telecom) Outage Report in Willenhall, Walsall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willenhall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willenhall, Walsall, England 01/18/2026 13:50

January 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willenhall, Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Walsall, Birmingham, Wolverhampton, Burntwood, West Bromwich, Dudley, Oldbury, Bilston, Smethwick, Sutton Coldfield, Wednesbury, Stourbridge, Solihull, Cannock and Tipton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Willenhall, England

Latest outage, problems and issue reports in Willenhall and nearby locations:

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulOehme3 Paul Oehme (@PaulOehme3) reported

    @bt_uk Yes I need help I've tried logging on to the bt website and it takes me to my email account yet I try to log in to view my upgrade options and yet it doesn't recognise my log in details.

  • tommytomato497 tom (@tommytomato497) reported

    @WorkTheSpace @bt_uk this whole saga has gripped me for days but now I just feel bad, this is your livelihood man. Hope it gets fixed soon.

  • Chuklz70 Chuklz70 (@Chuklz70) reported

    @TheRunningManZ @OpenreachHelp @bt_uk Having an outdated Rural ISP that often drops signal and/or they blatantly throttle us, I am 118 & 1/2% sympathetic.

  • SapnaVishwanath SVish (@SapnaVishwanath) reported

    @bt_uk Network is down again within a week. In North Swindon. Please sort it out

  • Boastyboy Mark Boast (@Boastyboy) reported

    @WorkTheSpace Jack I work in insurance, if you have legal expenses you can maybe look to claim for lost revenue, this is ****. I had the same issue but we live in the country @bt_uk were terrible and no help at all! Hope it can be sorted ASAP

  • JakeWatkins89 Jacob Watkins (@JakeWatkins89) reported

    @bt_uk a month on and still no service - why is it impossible to buy something from you? Cancelled orders, broken promises, wasted days waiting for engineers… and still no broadband. It’s impossible to work like this!

  • FSneakersotoole SneakersOToole (@FSneakersotoole) reported

    @FFScout_Mark @WorkTheSpace @bt_uk BT customer services is awful. Happy I moved away from them. As much as Sky has it's problems, never had issues with talking to someone there and coming to a reasonable resolution.

  • Johnsuffol john suffok charter (@Johnsuffol) reported

    @bt_uk hi i have reported 2 damaged phone boxes via customer services and received no response ..Who do i contact about this please

  • SarelCB Sarel Bezuidenhout (@SarelCB) reported

    @bt_uk upload speed issues since Monday in the Addlestone, Surrey area. Upload speeds are below 1MBps (avg 0.4MBPS) and download speeds are about 10MBPS lower than I was getting last month

  • RipplerDa FPL REECE (@RipplerDa) reported

    @bt_uk hey, my internets been down since last night and I’m working from home so need it fixing. 49 Windlass Way DE21 7UH