BT (British Telecom) Outage Report in Halesowen, Dudley, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Halesowen, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Halesowen, Dudley, England
The most recent BT (British Telecom) outage reports came from the following cities: Bilston, Birmingham, Wolverhampton, Solihull, Walsall, Dudley, Oldbury, Tipton, West Bromwich, Redditch, Stourbridge, Bromsgrove, Kingswinford and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 Bilston |
Phone | |
| Birmingham |
Phone | |
| Wolverhampton |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Halesowen, England
Latest outage, problems and issue reports in Halesowen and nearby locations:
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Loads of issues with Sky but BT are no better!
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Jasper L N Pegrum
(@Jasper_Pegrum) reported
from
Henley-in-Arden, England
@bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk I wish you would sort out my lack of service #shambles
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Lord Chris Steele
(@Chriswfcsteele) reported
from
Aldridge, England
@WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Daniel O'Sullivan
(@danosulli44) reported
from
Birmingham, England
@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.
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Andrew Hopkins
(@htdlandrew) reported
from
West Bromwich, England
Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Melissa Graham 🇪🇺
(@Melsworldtravel) reported
from
Solihull, England
@bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!
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Litter Watch
(@Litterwatch1) reported
from
West Bromwich, England
@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor Sharkey 🟨🟥
(@trevstanley) reported
@BTCare What's up with your customer service today? It's impossible to get through to speak to someone!!
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Erica
(@ericaw79) reported
@bt_uk I can’t believe no one has contacted me. I’m paying for a service I haven’t had. I work from home occasionally and have had no internet. It certainly doesn’t inspire me to continue my order with BT after being with sky so many years
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Erica
(@ericaw79) reported
@bt_uk Hello. I need to raise a complaint. How do I do that?
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🎮RemovableSanity🎮
(@RemovableSanity) reported
@bt_uk Hi Aled, no thanks the value team resolved the issue.
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Chaz Albrecht
(@chaz_albrecht) reported
@bt_uk Down for nearly 24 hours.Reported 9am. WFH PLEASE FIX Broadband - Current Service Issue We're sorry about the problem - we're working on fixing it. Reported: Thu 28/04/2022 at 11:16 Estimated fix time: Sorry we can't provide a fix date at the moment. Please check again later.
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Ryan
(@Ryan9991985) reported
@bt_uk There doesn't appear to be anybody managing this issue at all. How can it take over 5 months to install broadband?! You've failed to keep us updated. You've failed to manage it properly. You've failed to provide FTP. You've failed in every regard. Account no. sent privately.
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AdamOnRadio
(@ATOnRadio) reported
@bt_uk THIS is radiculous. One of your engineers came out to fix my WiFi replaced some cables. But the same issue is still happening. At what point do I give up? I might as well just be using a 4G hub for the rest of my time living at home. It's not good enough.
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Darren Miller
(@Darrenmiller87) reported
@bt_uk I’ve got the box now had to live track it and wait outside a house that wasn’t even mine anymore, not even sure I can do that. Please can you raise a complaint around this I can’t tell you how much trouble this has caused
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darren
(@y2dma) reported
@btbusinesscare They are 2 ISDN lines and they are not working. We have been told an engineer is come that was on Tuesday, we are now on Friday and still no one here. Surly if you put our phone number in your computer you will see what’s going on with a trail of phone calls. It’s a joke.
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Wes Sussex
(@wessussex) reported
@bt_uk How can it be that @bt_uk take a payment each month for a Broadband service they know they cannot provide, with an answer after upgrading, “you need to down grade to another package that might work”, a REALLY moment. Open engineers don’t turn up either.