BT (British Telecom)

BT (British Telecom) Outage Report in Halesowen, Dudley, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Halesowen, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Halesowen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Halesowen, Dudley, England 12/28/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Halesowen, Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Dudley, Wednesbury, Stourport-on-Severn, Sutton Coldfield, Stourbridge, Wolverhampton, Solihull, Tipton, Walsall, Kidderminster and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomSmethwick Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Halesowen, England

Latest outage, problems and issue reports in Halesowen and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Kidderminster, England

    I know there’s not many games left on, but really hope those who feel safe enough are able to take in some non-league football today. They will really appreciate the support! Failing that, give @FCHTOnline against @EUFCofficial a go. Live on @btsport at 5.20pm 🙌

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Jasper_Pegrum Jasper L N Pegrum (@Jasper_Pegrum) reported from Henley-in-Arden, England

    @bt_uk what is going on with the Broadband in Henley-in-Arden, keeps dropping every 30 mins, been like this for over a week now - need a fix ASAP

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmilyGrayson__ Emily Grayson (@EmilyGrayson__) reported

    @kylehogg22 @btsport Damn I missed it 🙄

  • eddie_corrigan Eddie Corrigan (@eddie_corrigan) reported

    @kylehogg22 @btsport It’s the ocho they dedicate a day every year to it on bt and ESPN. Last year they had The Stupid Robot Fighting League, Cherry Pit-Spitting Competiion. Pool trick shots and cornholing

  • vanifitzy Vanishree Fitzsimons (@vanifitzy) reported

    @bt_uk TBH we tried this on Saturday nothing comes of it. Nobody listens and I get pushed from pillar to post. I am paying for a service that I do not have. Really disappointing.

  • suziqvk Sue Vallente-Kerr (@suziqvk) reported

    @bt_uk Just set mine up and the hybrid @EE signal in the house isn’t strong enough so hoping the internet hopefully will Work tomorrow when the changeover happens 🙏🏻

  • Helly_stars hellyp (@Helly_stars) reported

    @bt_uk I’ve now cancelled my contract as @bt_uk cannot connect me. No one even looked at my case for a week. Terrible service. Would never recommend @bt_uk to anyone.

  • Harryjtaylor Harry Taylor (@Harryjtaylor) reported

    @bt_uk Hi. My Broadband hub has been flashing purple for an hour. There has just been a massive thunderstorm in the area, could this be the issue? Thanks.

  • Stranstringulon Ian Marchant (@Stranstringulon) reported

    @bt_uk I seem to be seeing dns issues on my connection. Resetting pc to use Google dns works fine but some devices won't let me do that. Smarthub2 doesn't allow custom dns settings :-(

  • mattallen76 Matthew Allen (@mattallen76) reported

    @WeAreOpenreach @OpenreachHelp I’ve been without my fibre connection for 6 weeks because none of your engineers can be bothered to prioritise closing down an old order that’s preventing a new one being raised. I’ve been chasing @bt_uk and getting nowhere. Please sort it out

  • devanshah96 Devan Shah (@devanshah96) reported

    @btsport cutting the connection for the hot dog eating contest depriving us of the glizzy is terrible behaviour. We wanna see the joey chestnut hit 75 dogs

  • thomas_samson thomas (@thomas_samson) reported

    @btsport can't believe we missed the end of the hot dog eating competition. Also missed joey chestnut gaining a world record. Very disappointed in your service today