BT (British Telecom)

BT (British Telecom) Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dudley, England 08/24/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Halesowen, Oldbury, Wolverhampton, Willenhall, Dudley, Walsall, Bromsgrove, Redditch, Solihull, Kidderminster, Sutton Coldfield and Rowley Regis.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomHalesowen Total Blackout
United KingdomOldbury Wi-fi
United KingdomWolverhampton Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TwistedKhan Naveed Khan (@TwistedKhan) reported

    Internet goes down.... work is now a struggle and @bt_uk told me 2 days ago I need to wait till next Friday - Ridiculous

  • tracybrill_1962 Tracy Brill (@tracybrill_1962) reported

    @bt_uk An engineer is booked. The point is number of days with inferior connection causing problems on a regular basis. It will be fixed tomorrow or next day, but I have no faith that it will last much more than 2 months.

  • Harryb22 Helen (@Harryb22) reported

    Hi @bt_uk all the numbers you have given me to call you for assistance are not working. Is it possible for Craig to DM me again please?

  • julialexandras6 Julia Alexandra (@julialexandras6) reported

    @katnipsi @bt_uk Same for me. And now it’s down since 3 hours ago. Messaged them on Twitter and no reply. Already looking to switch. It’s starting to feel like a scam.

  • mauricegos Maurice gosling (@mauricegos) reported

    @ThepersonalRAW @bt_uk @bt_uk Is the problem fixed now? I had many customers reporting this error

  • MarkPea07153819 EverythingGolf (@MarkPea07153819) reported

    @KevinHenderso33 @btsport @LIVGolfInv They were offered it in the UK as all broadcasters were and they turned it down. LIV ran out of options to they offered it to DAZN for free.

  • JulieAnneRyder1 Julie Anne Ryder (@JulieAnneRyder1) reported

    @bt_uk I live in Gosforth in Newcastle upon Tyne and have been unable to access the internet since the weekend .Today two persons appeared on our doorstep stating that since a system upgrade we might have trouble with our connection and could claim compensation . Is this true ?

  • Jaycorn23_ JayCorn23 (@Jaycorn23_) reported

    @bt_uk has probably the worst customer service team I have ever come across

  • katnipsi Katⁿⁱᵖ (@katnipsi) reported

    For 3 days our internet has gone kaboom exactly or a little after midnight, fix your **** @bt_uk

  • jpwin1 James Winstanley (@jpwin1) reported

    @bt_uk Hi BT. Can you let me know how to speak to a human on online chat please regarding our broadband service? One of the security questions is asking for a landline number but we do not have one. Not having any luck over the phone either. Very frustrating.