BT (British Telecom)

BT (British Telecom) Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY2.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dudley, England 02/07/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Wolverhampton, Tipton, Wednesbury, Walsall, Sutton Coldfield, Dudley, Kidderminster, Bromsgrove, Redditch, Bilston and Stourport-on-Severn.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • ColinEgginton Colin Egginton (@ColinEgginton) reported from Kidderminster, England

    @SkyUK Could you make a link in my account section for customers to cancel or pause @btsport We will be back when the sport is back.

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • DaCraik64 David Craik - EU Citizen - Dinasyddwr UE (@DaCraik64) reported from Kidderminster, England

    @bt_uk Wish my BT broadband worked. Just upgraded to high speed on the advice of the engineer & my line "has stability issues" no Internet.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewnixon79 Andrew Nixon (@andrewnixon79@mastodon.world) (@andrewnixon79) reported

    @Owen_Maynard_ @btsport @batflips_nerds The worst part is that on their six red button/online channels they're showing literally nothing this morning.

  • back_the_BBC Back the BBC 📺📻📡📱 (@back_the_BBC) reported

    Worth remembering that @GaryLineker turned down a much higher salary offer a couple of years ago from @btsport to go exclusive with the BBC

  • yosecakes Yosef Mordechai Coleman (@yosecakes) reported

    @andrewnixon79 @btsport @WBCBaseball Yup. Those are the disappointing things about this stuff. It should be written into contracts that if they don't use all of it and broadcast certain matches then they have the right to show those matches on their own streaming service.

  • TimmyStevens9 Tim Stevens (@TimmyStevens9) reported

    Broadband goes up £10 a month and now it’s gone to **** @BTCare, why is it going to take nearly a week to sort a service fault?

  • theJohnoneball Just John (@theJohnoneball) reported

    @btsport if Walton says its a red its a red.... FFS glad i dont pay to listen to your **** commentary

  • JoostMalvort Joost Malvort (@JoostMalvort) reported

    @bt_uk That doesn't work for a 3rd party reporting a fault as the text message says they can't phone you as the number does not match that on the system.

  • RossBrowne76 Ross (@RossBrowne76) reported

    @bt_uk It seems that your email address for complaints is no longer in use. I’ve phoned multiple times but need to send the litany of issues in text form so there’s a record. I cannot go through it all again verbally. Communications from a communications company is so poor.

  • louloucarney Louise Carney (Hanford) (@louloucarney) reported

    @bt_uk left me high and dry! An engineer installed a new fibre halo. Said there was a fault and left! Didn’t even open the Bt hybrid connect. No WiFi since 5pm yesterday. Tried to speak to the help line. And sent texts! Nada! @BTCare ideas?

  • Dadyougeek John (@Dadyougeek) reported

    Never felt like this before but really don’t want to watch anymore of this team I’m done and seriously considering not coming to the remaining games of the season as I’m not enjoying it. @SpursOfficial Sat I the car under the ground listening to @btsport @mrjakehumphrey

  • DNT1968 DNT (@DNT1968) reported

    @bt_uk This is normal now, so much for being able to have more than one device connected at the same time with no effect on other devices, 3 disc's and we still get terrible buffering. About 50 feet from a cabinet. Just signed up for another 2 years but still no sign of FTTP??