BT (British Telecom)

BT (British Telecom) Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY2 and DY3.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dudley, England 12/08/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Oldbury, Solihull, West Bromwich, Dudley, Tipton, Sutton Coldfield, Smethwick, Walsall, Kidderminster, Halesowen, Bromsgrove, Stourbridge and Kingswinford.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    Never get @bt_uk for internet. Customer service is appalling and the internet is non existent. They don’t help at all. Pricks.

  • HalloweenBaeb KSG (@HalloweenBaeb) reported from Redditch, England

    @bt_uk My step dad runs the account. I don’t know the details. I just want the internet working. But you guys are too scared to look into it because I’m the step daughter. Like get to ****.

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Solihull, England

    @btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!

  • RachelVMarsh Rachel Marsh (@RachelVMarsh) reported from Redditch, England

    @bt_uk I’m fibre to premises, no landline. How do I find out if there are issues in my area? Only site I can find requires telno to be input. My internet is dropping out.

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Fletchmeister81 Darrell fletcher (@Fletchmeister81) reported

    @ee really not happy ive been without wifi discs for over a week now @bt_uk say theres a 3 year warranty and say you must replace them, tomorrow i will be calling to cancel my full fibre as its still in 14 days and will cancel all contracts in november no more money from me

  • murra_laura Laura Patricia Murra (@murra_laura) reported

    @bt_uk @bt_uk I was meant to be connected to BT Broadband by midnight yesterday to then phone in this morning and be told my service isn’t starting until the 24th due to issues with open reach!I’m now without broadband and have work from home to do!!!

  • Fletchmeister81 Darrell fletcher (@Fletchmeister81) reported

    @bt_uk My services are with @ee but i bought some whole home bt wifi discs through them. I contacted bt support who were great and gave me a fault code to give @ee to replace the discs as bought theough them and still have not replaced them

  • andysc Andy Stanford-Clark (@andysc) reported

    @OpenreachHelp could you dispatch someone to the #IsleofWight please, to fix our fibre that’s been severed and is hanging uselessly from the pole? It’s been 4 days now and nobody has done anything about it, despite numerous calls to @bt_uk.

  • _luugah_ ryeineken (@_luugah_) reported

    @CarbonCycleKate @bt_uk Out down at barrow in furness too

  • sax_plays Samuel Plays Sax (@sax_plays) reported

    @bt_uk still my mum has no digital voice and therefore no landline. I call to get told the case is stuck in a system . Well get it unstuck. Disgusted an 80year old is left vulnerable with no ways of communication. Send this complaint to the chief exec and get it fixed . PLEASE!

  • julie_twickers jj💙💛🇺🇦 (@julie_twickers) reported

    @bt_uk She said she would refund the overpayment to my bank but it is yet another credit on the account!!!! I want to file another official complaint

  • YesCompSols Alan Goodman (@YesCompSols) reported

    Why is @btbusinesscare support now handled in a foreign country again?

  • DanStrangetv Dan Strange (@DanStrangetv) reported

    A hugely busy weekend of top quality international hockey Comms on 🇧🇪vs🇪🇸 from Antwerp today for @FIH_Hockey and tomorrow … and then down at #LeeValley in #London for Pitch side reporting on 🏴󠁧󠁢󠁥󠁮󠁧󠁿vs🇫🇷 And commentary on 🏴󠁧󠁢󠁥󠁮󠁧󠁿vs 🇨🇳for @btsport on Sunday. #fihproleague

  • JohnM_Esq John M (@JohnM_Esq) reported

    @bt_uk Please can you tell me where, on your appalling and deliberately confusing website, I can cancel my subscription to BT Sport (for TV). A clear answer would be nice, a link would be perfect. Thank you.