BT (British Telecom)

BT (British Telecom) Outage Report in Dudley, England

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The latest reports from users having issues in Dudley come from postal codes DY1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Dudley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Dudley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Dudley, England 04/29/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Dudley, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Dudley, Wolverhampton, Walsall, Oldbury, Solihull, Tipton, West Bromwich, Redditch, Stourbridge, Bromsgrove, Kingswinford, Sutton Coldfield, Ryton and Kidderminster.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Dudley, England

Latest outage, problems and issue reports in Dudley and nearby locations:

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk We just switched to you from Sky because their service was crap. We were promised that wouldn’t happen with you & were assured of a smooth switch of our broadband, TV & phone. It’s still not happened & we’re being fobbed off with excuses. No good start for a new customer😠

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @bt_uk we tried to get onto your “chat” several times. Only to be told everybody was busy. We then called. Somebody who clearly couldn’t be bothered answered. It would seem you’ve done a great job selling but your #afterservice #customerservice so far has been terrible. #BT

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    @JoeTomMack1 @bt_uk Seriously? 😳😠 appalling customer service. #shouldhavestayedwithSky

  • saltyliquorice Dagmar Mackett❄️ (@saltyliquorice) reported from Bewdley, England

    Major f*** up by @bt_uk after we were promised an excellent service & smooth transition from Sky. We’re now most likely without internet until the middle of next week at the earliest. I work from home, daughters have to revise for A-level mocks. We need internet for both. 😞😠😠

  • BingfromKiddy Bing from Kiddy (@BingfromKiddy) reported from Kidderminster, England

    The reason we have #VAR is because in my opinion the likes of #SkySports and #btsport and the TV companies in my opinion pushing for it. Cancel your subscriptions now to show them it's killing the game and we don't want or need it

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MattyBx9427 MattyB (@MattyBx9427) reported

    @OpenreachHelp @bt_uk To Fix you Mess You Made were trying To get an engineer out tommorow as promised it’s booked for Wednesday currently as Tommorow wasn’t available

  • ste_langan Ste Langan (@ste_langan) reported

    @bt_uk Nope definitely not cannot be bothered with the stress I've been a customer of bts for years now I've had enough of the very poor service and thats actually a complement as far as bt are concerned I cannot wait to leave.

  • seadaisy81 seadaisy (@seadaisy81) reported

    @bt_uk @ConsumrRightsUK HILARIOUS EMAIL FROM BT THIS MORNING, OUR BILL WITH THE NOTE YOUR BROADBAND CHARGE IS HOING UP £17 per month....NO CHANCE!! We still have no service and Mondays update still hasn’t been received!

  • MaxJZT Max (@MaxJZT) reported

    @bt_uk hey, my by tv box is broken. Have followed the relevant steps online but no luck. Can you help?

  • DassieGirl1 DassieGirl1 (@DassieGirl1) reported

    @bt_uk @DrJohnCosgrove Exact same problem here too. Netflix, All4, ITVHub all work fine. iPlayer crashes BT minihub

  • rgabakero Richard Baker (@rgabakero) reported

    @btsport When you advertise that you are showing baseball and then show some random crap instead, 1) baseball fans get annoyed and 2) fans of the random crap have no idea you are showing it anyway.

  • siwade82 Simon wade (@siwade82) reported

    @bt_uk Having saved the voicemail, I can confirm there is no mention of my complaint

  • AndyOafMcGarry Andy McGarry (@AndyOafMcGarry) reported

    @bt_uk Yes there is a known issue, to you, but no feedback to me despite reporting it. It has been 3 days without a resolution.

  • firefly233 ashamed Brit (@firefly233) reported

    @OneTakeJack @bt_uk My experience is similar I must admit. I remember one engineer visit, a call out for slow speed. He spent around two hrs in the house and back to the exchange. At some point the line went down altogether. He then tells me he has run out of time. And leaves with it still broken.

  • Footyfan20001 Footyfan2000 (@Footyfan20001) reported

    @nath_hill29 @btsport @BTCare What was the problem? and on what device? always works great for me