BT (British Telecom)

BT (British Telecom) Outage Report in Walsall, England

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The latest reports from users having issues in Walsall come from postal codes WS1 and WS5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walsall, England 11/23/2025 16:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Dudley, Oldbury, Wolverhampton, West Bromwich, Tipton, Burntwood, Smethwick, Solihull, Walsall, Halesowen, Lichfield, Sutton Coldfield, Stourbridge and Kingswinford.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomDudley Internet
United KingdomOldbury Internet
United KingdomOldbury Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pctzobrien Phill O'Brien (@pctzobrien) reported

    @bt_uk @bt_uk only 15 minutes into the call they put me on hold and looped me back to the start. Explain again. now being transferred again 45 minutes into the call. still no resolution. Frustrating isn't the word! still listening to hold music!!!

  • davison_antonia Antonia Davison (@davison_antonia) reported

    @bt_uk hey, we have no broadband or landline service since last Wednesday, and I have now waited in 5 hours this morning for an engineer to not turn up, to be told they 'might' come tomorrow or Wednesday. Two adults in this house need broadband to do our jobs! I am livid.

  • gaz_sides Gaz (@gaz_sides) reported

    Shocking service from @bt_uk. Engineer finally comes to install new service, informed by the engineer wrong equipment sent out by BT. Still no service and just a condescending response from customer service. Good start👌🏻

  • simonfgmiller Simon Miller (@simonfgmiller) reported

    @bt_uk TBH, I’ve done that many times in the past and the problem is never fixed, so I don’t want to go round that course again. I fear it is good as it’s going to get until we get fibre, so I just want financial compensation now. Thanks.

  • kriopufc KRIO (@kriopufc) reported

    Think twice before opting for @bt_uk broadband people, they don't care about you! Poor poor service, not another penny from me you greedy wanks!

  • KippaxRyan180 🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝 (@KippaxRyan180) reported

    @bt_uk I spoke to one of your customer service advisors and they sent someone to check the cabling to my property and it seems to of fixed the issue it hasn’t dropped out since 👍

  • doze_j pulsesyndicate (@doze_j) reported

    @bt_uk fix your **** wifi i was guaranteed on average 100mbps for the last week the best i have had is 32.8mbps download speed and 18.9mbps upload speed and as a result i have not been able to use my console any online game won’t even load up and iPlayer apps wont work

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk It’s been lies since day on your end, was told 3 different reasons as to why 3 previous orders were cancelled. So as I asked previously when is my call back regarding my complaint due?

  • ArdenFox6 Arden Fox (@ArdenFox6) reported

    @bt_uk connect for good?! we are here to help?! 2 months and still download speeds under 35 and I'm reporting low speeds every week - today less than 10?! Several Open Reach engineers out and another one tomorrow!? Had enough!!!!!!

  • Aten_Ra_33_9 Aten_Ra (@Aten_Ra_33_9) reported

    So was thinking about upgrading my internet service to full fibre. @EE can upgrade me but means I no longer have a landline. @bt_uk @BTGroup can do fullfibre and say I most definitely can have a landline still. If I swap EE want £100+ early contract expiry fee