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BT (British Telecom)

BT (British Telecom) outages and service status in Walsall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Walsall, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 23, 9:34 PM GMT+1.
  • 61% Internet (61%)
  • 19% Wi-fi (19%)
  • 11% E-mail (11%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Walsall come from postal codes WS3 and WS2 .

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walsall, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Dudley, Walsall, Solihull, Oldbury, Bilston, Sutton Coldfield, Smethwick, and Burntwood.

CityProblem TypeReport Time
Birmingham Internet 1 hour ago
Birmingham Wi-fi 7 hours ago
Birmingham Wi-fi 1 day ago
Birmingham Internet 1 day ago
Birmingham Internet 2 days ago
Birmingham Internet 2 days ago

Nearby cities with recent reports

Birmingham

14 recent signals

1 hour ago
Wolverhampton

1 recent signals

5 days ago
West Bromwich

1 recent signals

6 days ago
Dudley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • lfcssa
    Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • Morganron
    Ron Morgan (@Morganron) reported from Coleshill, England

    @bt_uk is there a problem with the BT email app ?

  • MsLianC
    Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • TweetyPie100
    Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • rosiejones665
    Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • AlexNewbury
    Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • Stuart_H21
    Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • ATID69
    RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • barcamark
    Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • PercyWimbledon
    Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk If you ever try this again i'll pop down to your HQ

  • Litterwatch1
    Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • lfcssa
    Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • chickenruby
    Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • Melsworldtravel
    Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • bonesjones
    Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • EvanD
    Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • LexieFoxy
    Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • nonameslob_
    Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • king_body_art
    King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Baggieboy1888
    Steve George (@Baggieboy1888) reported

    @bt_uk paying refunds with a cheque. In 2026. Obviously their hope / expectation is that with ever fewer bank branches the recipient will deem it too much of a hassle to pay it in. Even for those that do they are earning interest until the cheque is cleared. Poor show.

  • _erikacx
    erika x (@_erikacx) reported

    @weblivz @bt_uk Got the exact same problem now

  • The_Change_666
    💫Adam👀 (@The_Change_666) reported

    @bt_uk Internet seems to be back on now, this is the 4th outage in 2 weeks! Something is going on!

  • PeterNunn3
    Peter Nunn (@PeterNunn3) reported

    The heavy rains over the past week have knocked out out internet, so for the first time in years I can’t watch Le Mans… Boo Hope you can fix it ASAP @WeAreOpenreach @bt_uk 😒

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

  • Sassytrip88
    TINA MOORE (@Sassytrip88) reported

    @NickyHayesPhoto @bt_uk Im having same problem no email access and terrible signal & no one helps not even the robot🙄😡 Hope you have better luck

  • DonPauleone1987
    Paul Williams (@DonPauleone1987) reported

    @bt_uk hi. Hope you’re well. Tried DMing you about an issue with my account but I keep getting an auto response to log in to the app. Part of the issue I’m having is not being able to do that. I’m not calling 150 either. Please can someone reach out. Thanks. Paul.

  • lnmackenzie1
    Lisa Mackenzie (@lnmackenzie1) reported

    @bt_uk Utterly shambolic customer service at your hands. Trying to help a very elderly medically vulnerable customer whose land line and broadband have been cancelled. Hours and hours spent on the phone to no avail. Next stop complaint to the regulator and seeking media coverage.

  • chpugh1
    Chris Pugh (@chpugh1) reported

    @bt_uk I’m having issues logging in to my BT emails, is there a fault

  • palacejohn
    John (@palacejohn) reported

    @bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.