BT (British Telecom)

BT (British Telecom) Outage Report in Walsall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Walsall come from postal codes WS1 and WS5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walsall, England 11/21/2025 04:45

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Oldbury, Dudley, Smethwick, Solihull, Burntwood, Walsall, Wolverhampton, Halesowen, Lichfield, Sutton Coldfield, Stourbridge, Kingswinford and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael88980121 Michael Pepper (@Michael88980121) reported

    @bt_uk I applied for a BT landline 1st September. I'm still waiting despite countless hours ringing 08007831401. You say you'll call me but you never have. VOL013534691561617

  • pirwany Hyder Ali Pirwany (@pirwany) reported

    @bt_uk I’m not so sure. I have tried this before but calls still came. I’m 80 soon with cardiac issues. I live alone.

  • RedhillsAnnie Pauline Lomax (@RedhillsAnnie) reported

    @bt_uk sounds like you really don’t want to help customers! @Italp1 has been trying to sort a problem for months. I wouldn’t be that patient and would be looking elsewhere. Probably look at @italktelecom ?

  • Beanybabes Mark Dunn (@Beanybabes) reported

    @bt_uk My partner works from home and has issues with the broadband connection as do I when I have to use our computer to the point we run an Ethernet cable to the router to get around the problem. Our BT TV box is connected to the internet via a range extender....

  • debbiehague Debbie Hague (@debbiehague) reported

    @btbusinesscare I’ve had no reply from yesterday’s tweet and still waiting for a call back from yesterday morning. Is there anything you will do to help businesses that are closed but are still paying for your services although they can’t use them?

  • DanaEvans96 Dana (@DanaEvans96) reported

    Literally the worst Internet we've ever had, uploading assignments is virtually impossible so can you reply or answer the phones to actually help us?? @bt_uk

  • EmmamacMc Emma McLelland (@EmmamacMc) reported

    @bt_uk I already reset it and the issue is still the same. It’s constantly changing from blue to orange and flashing purple. This is the 3rd day now extremely annoying considering the price I pay for it.

  • 4damchristopher 4damchristopher (@4damchristopher) reported

    @bt_uk thanks for not turning up between 9 and 11am today. So pleased I was told to be at home. Oh, an added bonus was being hung up on twice on call to support after a combined 90 minutes on the phone.

  • TheMrLoophole Nick Freeman (@TheMrLoophole) reported

    Had appalling internet service from @EE for about two months. Despite new router and engineer visit - absolutely useless. Switched to @BTGroup @bt_uk yesterday and game changer. Congratulations to BT and shame on EE.

  • dalboy12 Darren watson (@dalboy12) reported

    @bt_uk absolute disgrace of a company internet is awful raised a complaint sent 3 separate messages saying I would get called within 5 minutes on each occasion without any calls. Then get an email saying my complaint has been closed. Absolute shower company