BT (British Telecom)

BT (British Telecom) Outage Report in Walsall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Walsall come from postal codes WS1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walsall, England 12/03/2025 16:15

December 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, West Bromwich, Birmingham, Cannock, Dudley, Wolverhampton, Solihull, Tipton, Sutton Coldfield, Burntwood, Smethwick, Walsall, Halesowen, Lichfield and Stourbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Total Blackout
United KingdomWest Bromwich Internet
United KingdomOldbury E-mail
United KingdomBirmingham Internet
United KingdomCannock Total Blackout
United KingdomOldbury Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • alimorecroft AcHock.Esq🇪🇺🇬🇧#fbpa #fbpe (@alimorecroft) reported

    @btsport I’ve just waited 45mins to get through to one of your customer service reps about cancelling my subscription and she couldn’t hear me! She was called Helen, my phone wasn’t on mute and I could hear her perfectly well. She hung up. What a rubbish service

  • lenka49156379 lenka (@lenka49156379) reported

    @bt_uk Done it Catherine, pls when u investigate. Answer me am I paying fully and receiving no service and partial refund? Realistically is there a connection plan for me or should we just part company

  • julie_inglis Julie Inglis (@julie_inglis) reported

    @bt_uk worst customer service I’ve ever experienced. Almost two weeks since I did a home move and still no broadband. Being told that someone will call me back in a weeks time with an update. Pathetic.

  • KevCadders Kevin Cadman (@KevCadders) reported

    @bt_uk New to Twitter so please excuse my lack of knowledge. I'm a new customer waiting to get my broadband connected. Is it normal for a BT customer service person to suggest flagging down a BT van when I see one in my street to get me connected?

  • dazwesty7 Darrell West (@dazwesty7) reported

    @bt_uk not a great start as a customer . Company cancelled contract did not inform me then you told sky who we was with your taking over it today so they cancelled it now house as no Wi-Fi great how am I ment to business

  • ScottMcShagger Pep Guardiola is a very bald man - Glazers Out (@ScottMcShagger) reported

    So @youtube is completely borked on my internet connection... Any help @bt_uk

  • Zoophoria Dev Gill (@Zoophoria) reported

    @ReturnOfChunga @bt_uk I am... looks like it's a bigger problem then :-)

  • Ro8ynUK Robyn (@Ro8ynUK) reported

    @bt_uk Hi. Please can you direct me to the right person to speak to but I need to know if the Internet is down in Maidenhead. Thanks

  • ToastHub Jeff (@ToastHub) reported

    @bt_uk Have already called BT support multiple times today and yesterday. None of them can find the fault in my line even though I don’t even get 1MBps download speed. Appalling service. Will no longer be a customer once contract finishes

  • ChineryDonna Donna Chinery (@ChineryDonna) reported

    @bt_uk called BT cust serv depart re: an incorrect final bill 4-5 times. Each time 2 hold for ages & to argue till I'm told I don't owe anything & it will be removed from my account. Today received the bill again!! been on chat 4 1hour with someone who now tells me they cant help