BT (British Telecom)

BT (British Telecom) Outage Report in Walsall, England

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The latest reports from users having issues in Walsall come from postal codes WS1 and WS5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walsall, England 11/17/2025 04:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, West Bromwich, Dudley, Walsall, Burntwood, Halesowen, Smethwick, Lichfield, Sutton Coldfield, Solihull, Wolverhampton, Stourbridge, Kingswinford and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • justandrea Andrea Hadfield (@justandrea) reported

    @bt_uk Hi there - yes, it seems like it’s a local outage and we’re still experiencing problems. Currently saying it’ll be fixed by tomorrow morning.

  • jb19723 Justin Brown (@jb19723) reported

    @bt_uk It was sorted out in the sense that it was cancelled and because there could be no installation before I was cut off from Virgin, I had to remain with Virgin. So my account with BT does not exist and I didn’t find out whether the service is an improvement. Ended at 12 calls

  • KevLord86 Kevin Lord (@KevLord86) reported

    @bt_uk Amazed at being continuously let down by you with shifting activation dates. When most of the country need an internet connection to WFH, why do you feel it acceptable not to deliver on promises and causing distress?

  • bradderzz98 Bradley Weir (@bradderzz98) reported

    This company @bt_uk has THE worst customer service on the planet. Spend all day waiting for them to arrive 1-6 then call them at 6:25 and they say they aren't aren't coming. Y'all are absolutely useless. Completely useless.

  • Cheese1138 Cheese! (@Cheese1138) reported

    @bt_uk I am still waiting on a new youview box to arrive and your phone lines are offering a long wait and the online chat service is too busy to speak to me. I just want to know where my telly box is!

  • MaryaaBibi Maryaa Bibi (@MaryaaBibi) reported

    If you want to be hanged up on by customer service after waiting for 2 hours, no internet for two weeks and endless promises not answered. Hit up @bt_uk

  • GavJamDob Gavin James (@GavJamDob) reported

    @bt_uk hi my broadband keeps dropping for 30 seconds for the last few hours, it’s infuriating! Can you look into the issue please

  • SherlocoATP Goblin Vibes (@SherlocoATP) reported

    2 hour phone call with @bt_uk just to find out I have to wait for at least a week after my start date for news of when my service will start. Told to use my phone in the meantime. What am I paying for lol

  • T0ny0Brien Tony O'Brien (@T0ny0Brien) reported

    @bt_uk day 3 of my switch from Vodafone to BT (phone +broadband) still no service and now I’m told it will be up to 48 hours more without any service. No way to escalate the issue #BT #nowifi

  • WestHamWonders Pubgeegee (@WestHamWonders) reported

    @btgroup @btcare @bt_broadband No internet, no phone for 5 days, no one has any idea when I'll be back up and the mini hub is worse than useless. Been told 3 times "we'll ring you back in 24 hours "dreadful, dreadful, dreadful service. #halo1 £56.91 a month for what? #crap