BT (British Telecom)

BT (British Telecom) Outage Report in Walsall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Walsall come from postal codes WS1 and WS5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walsall, England 11/20/2025 15:15

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Dudley, Birmingham, Smethwick, Oldbury, West Bromwich, Solihull, Burntwood, Walsall, Wolverhampton, Halesowen, Lichfield, Sutton Coldfield, Stourbridge, Kingswinford and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomDudley Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • jhavfc Jess (@jhavfc) reported from Birmingham, England

    Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk I need to report elderly persons landline not working. Please help

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Solihull, England

    @btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • danclissett daniel clissett (@danclissett) reported from Fazeley, England

    Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • TheRealSiOram77 Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England

    Are @btsportfootball @btsport talking about the handbags because the game was ****? And nothing really to talk about? I suppose they have got another 70 odd mins to fill!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CCCASCADE Cascade (@CCCASCADE) reported

    @bt_uk Honestly, the most shocking service, i've spent a collective 6 hours on hold over the last 3 days and lost 3 days income because I can't do my job without the internet. Can someone please call me? It's impossible to get through!!!

  • MarklovesNinty Mark (@MarklovesNinty) reported

    Well, biggest thanks to @bt_uk Who have essentially ruined Christmas! Can’t see my family over the holidays and now I’ll have no internet either. So no Gaming,TV, streaming and no FaceTime with family! Not to mention the gifts that rely on WiFi. Worst company ever!

  • Dmackenzie22 David Mackenzie (@Dmackenzie22) reported

    @bt_uk Managed to get it working but last night it dropped out again and was doing the same thing. I’m assuming it’s more of an area issue?

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    @bt_uk have made an error and not even offered a solution.

  • ItsTimDixon Tim Dixon (@ItsTimDixon) reported

    @bt_uk I now request that you escalate my issue of 8 days of no broadband to a manager and request a call to my mobile ending in 08 this morning, to discuss next step (but I won't keep you on hold for 45 minutes). Your move.

  • GeorgeR01539072 George Russell (@GeorgeR01539072) reported

    @bt_uk I am one of those people spending Christmas alone and have just had my activation date moved for the second time to after Christmas so I will have no internet to call anyone. So thank you for that. Why do you make promises and commitments that are broken so easily.

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    @bt_uk YOU ARE JOKING. THIS IS THE WORST CUSTOMER SERVICE HAVE EVER REVIVED. YOU HAVE TURNED OFF ALL OUR COMMUNICATIONS WITH NO AUTHORITY FROM US. WE HAVE PAID FOR ALL OUR SERVICES AND YOU HAVE JUST TURNED THEM OFF.

  • CallumHeinrich CALLUM HEINRICH (@CallumHeinrich) reported

    For anyone looking for providers, @bt_uk have been the WORST for as long as we have been with them. And now, they have turned off our internet, when we are in the middle of trying to sort a house move, 3 days before Christmas and have given the line to sky?

  • MarklovesNinty Mark (@MarklovesNinty) reported

    Well, biggest thanks to @bt_uk. Who have essentially ruined Christmas! Can’t see my family over the holidays and now I’ll have no internet either. So no games,TV, streaming and no FaceTime with family! Not to mention the gifts that rely on WiFi. Worst company ever!

  • abp_arsenal Alan Peters (@abp_arsenal) reported

    @bt_uk That is exactly like we get when we try to stream anything. Guess what, we are with BT. Cost to fix? £78000, they say.