BT (British Telecom)

BT (British Telecom) Outage Report in Walsall, England

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The latest reports from users having issues in Walsall come from postal codes WS1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walsall, England 04/01/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Dudley, Walsall, Wolverhampton, Oldbury, Sutton Coldfield, West Bromwich, Burntwood, Kingswinford, Wednesbury, Solihull, Bilston, Rowley Regis and Smethwick.

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City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomDudley Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • harrietpenhale3 Harriet (@harrietpenhale3) reported

    @bt_uk Hi, I did but I have been told it can’t be upgraded until the 21st of Dec however I was told that it does not need a home visit just a change over in the exchange box nearby. I can’t work from home on the slow speed, is there anyway I can get an earlier/ emergency appointment ?

  • Shelle2605 Shelle Cormack (@Shelle2605) reported

    @bt_uk your complaints service is shocking. Wait 5days for someone to phone, for them not to be able to help and then close your complaint even when you ask them not too. No complaints team either. Multiple issues and no one seems to be able to do anything!

  • LlanwddynShop Dafarn Newydd: Store, Takeaway and Fuel Station (@LlanwddynShop) reported

    @btbusinesscare Update, following enough complaints from the village it looks like the issue may be resolved. We have had phones for 24 hours now. Openreach are continuing to investigate.

  • ChaplainChloe Chloe Chaplain (@ChaplainChloe) reported

    @bt_uk Hi; I don’t have a landline so don’t know the number. It’s my whole road though - everyone with BT or EE - so must be an area-wide issue?

  • pvscarleasing PVS (@pvscarleasing) reported

    @btbusinesscare we seem to have a problem receiving email from gmail accounts - any ideas?

  • linsbaumeister Lindsay Baumeister (@linsbaumeister) reported

    Guys from @OpenreachHelp didn’t show up within the window to sort out fibre despite being told they would definitely show. 1 month no resolution. @bt_uk useless & can’t even understand or read their own system. Can someone please take ownership of this omnishambles @Ofcom

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @bt_uk when are you going to update your Wi-Fi Routers to support Wi-Fi 6?

  • chrismayLU Christopher May - just.... make... it... STOP! (@chrismayLU) reported

    If you're waiting for @bt_uk to provide your 'world-class' #broadband I have some bad news for you; yesterday Sunday Times reported @Ofcom have struck a deal with BT not to enforce price constraints on broadband servces for the next 11 years! So, you'll be paying thorugh the nose

  • nicolafife nicola syme (@nicolafife) reported

    @bt_uk been trying to speak to someone since Friday- every number I get out through to the worker says wrong dept and transfers me. Live chat is not helping. Please advise! Poor communication.

  • laurasgc laura (@laurasgc) reported

    @bt_uk Hi, trying to set up new account. chrome and IE don’t work..I get the message Service is unavailable