BT (British Telecom) Outage Report in Walsall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Walsall come from postal codes WS1 and WS5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Walsall, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Walsall, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Dudley, Solihull, Oldbury, Burntwood, Walsall, Wolverhampton, West Bromwich, Halesowen, Smethwick, Lichfield, Sutton Coldfield, Stourbridge, Kingswinford and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Dudley |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Solihull |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Walsall, England
Latest outage, problems and issue reports in Walsall and nearby locations:
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Andrew Hopkins
(@htdlandrew) reported
from
West Bromwich, England
Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Sally
(@the_beanster) reported
from
Birmingham, England
@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Onkar 'Kari' Singh
(@1OnkarSingh) reported
from
West Bromwich, England
Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
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Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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JP
(@PervaizJasim) reported
from
Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Litter Watch
(@Litterwatch1) reported
from
West Bromwich, England
@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Hindle
(@jhindle48) reported
@ShaunM_89 @btsport He was totally shite today how ******** he passed is exams is beyond me.
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HelenaHandcart
(@HellenaHandcart) reported
@bt_uk Thanks, but I'm fed up with explaining. I now want to escalate the issue and understand why BT took it upon themselves to issue me with a new contract for a service I had cancelled and then bombard me with txts & letters apologising for the unwanted service not working.
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scott livesey
(@LiveseyScott) reported
@bt_uk The engineer should be here by Thursday, which means upto 6 days with no internet connection. I will not be able to watch any BT TV channels, my Alexa will not work. For someone who is paying over £80 pcm and being with BT for over 10 years, customer loyalty does not exist!
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Kemmmy ✨
(@inthecloset) reported
1/@bt_uk Id like to know why Etc your latest ideating hub for better customer care has yet to ensure all staff are properly trained? As a person who has recently joined BT, I'm STILL awaiting installation. Id like to point out that it does not bode well for BT to have sold me a
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HelenaHandcart
(@HellenaHandcart) reported
@bt_uk How do I contact someone in your Head Office who can sort out a landline account I neither asked for nor need. I'm not prepared to waste any more time holding to speak to customer advisors who can't transfer my call without cutting me off.
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Jordan Gowling
(@JordanGowling29) reported
@bt_uk I'm having trouble with ordering a new package even though all my service is currently on a rolling contract could you please advise
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1RedRidingHood
(@1RedRiding) reported
@bt_uk Dee (and Lisa) thank you for your response I don't need help with it technically, unless you can put the price back to the original. I just wanted to point out that a contract isn't fair when BT can change terms/prices during one but the customer cannot cancel or change anything
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SamuelsW
(@SamuelsW12) reported
@bt_uk how can a communication company be so lacking in communication skills????? Twice now (since March 22) you have tried to install a business line for a very small childcare charity and twice you ou have failed!!! We as trustees feel very let down by your lack of support!!!!
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Laura Hughes
(@laura_hughes25) reported
Sunday night and @virginmedia is down in SE3 for the third Sunday in a row. Absolutely ridiculous we'll be moving to @bt_uk and cancelling our Virgin contract this week.
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Algar Goredema-Braid
(@AILAHT0909) reported
BT Broadband @bt_uk down since yesterday. 25 hours later still down to great inconvenience. Expected to fund the data cost as BT says it does not compensate costs within 48 hours but charge for no service. Time to look for better service.