BT (British Telecom)

BT (British Telecom) Outage Report in Walsall, England

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The latest reports from users having issues in Walsall come from postal codes WS1.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Walsall, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Walsall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Walsall, England 12/09/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Walsall, England

The most recent BT (British Telecom) outage reports came from the following cities: Stourbridge, Birmingham, Wolverhampton, Oldbury, Solihull, West Bromwich, Cannock, Dudley, Tipton, Sutton Coldfield, Burntwood, Smethwick, Walsall, Halesowen and Lichfield.

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City Problem Type Report Time
United KingdomStourbridge Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWolverhampton Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Walsall, England

Latest outage, problems and issue reports in Walsall and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mailowl Liam D Powell (@mailowl) reported from Market Harborough, England

    @vmehta2172 @bt_uk Hopeless service. "Brilliant expert service" promised by @bt_uk

  • lmadeley91 Louis Madeley (@lmadeley91) reported

    @btsportfootball @btsport Awful. Ruining the best club competition in world football

  • Poldisleftpeg Brad (@Poldisleftpeg) reported

    @btsport Yet as a company, you charge far to much for what you give to the customer. You are ok forcing those teams and league to bend to tv times and schedules which means fans are traveling at nonsense hours and teams don’t get the rest. But sure, you’re the best.

  • FrancisLaud Francis Laud (@FrancisLaud) reported

    Interesting that the only people we haven’t heard from are the people that will make the ESL work. @SkySports @btsport will pay for the broadcast rights. Have the broadcast deals already been done? I will cancel my subscription! #justsaying

  • Wookywooki wookywoo (@Wookywooki) reported

    @bt_uk slow speed below your guaranteed speed. for last 24 hrs. cuts off hub has to be reset. and its nothing to do with me. its all you can you sort it please and stand by your promise to refund me if speed is not what you promised. thank you.

  • linkinparktom TomBSC87 🔥 (@linkinparktom) reported

    Subscription based service so you get to watch the team you support which helps out the team you support say (£10 all games) or pay #Sky and #BTSport £80 £40 a month?

  • rw_manton Richard W. Manton (@rw_manton) reported

    @btsport **** off you charge me £40 a month to watch the UCL..only reason I signed up & you come out with this!!!! Shame on you

  • JackieHurst2 Jackie Hurst (@JackieHurst2) reported

    @bt_uk is the email service down? Can’t send or receive any mail??

  • PolemicTMM Polemic Paine (@PolemicTMM) reported

    @bt_uk This is nothing to do with actual speed problems. It's to do with your guarantee which is of no practical value.

  • Ashley_Rushin Ash 🦊 (@Ashley_Rushin) reported

    Thinking of switching Broadband from @EE to @bt_uk? DON'T. Not only do you end up with 3 different phone numbers, you have no internet connection. Still on the phone to BT using my EE mobile - 59 minutes later. Oh yeah, and they both bill you for the same service too. #Shambles