BT (British Telecom)

BT (British Telecom) Outage Report in Bilston, Wolverhampton, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Bilston come from postal codes WV14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bilston, Wolverhampton, England 02/01/2026 18:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Wolverhampton, Tipton, Wednesbury, Walsall, Sutton Coldfield, Dudley, Burntwood, Bilston, Stourbridge and Solihull.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomSmethwick Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SL_Dee73 Sarah 🎭🫶🏼 (@SL_Dee73) reported

    @bt_uk please can you update me on when my new service will be installed as I’m paying for a service that I’m not using. Also please stop sending me reminders to send my old kit back. I’m not going without a service as I need it for my university courses.

  • stotty74 Karl Andrew (@stotty74) reported

    @bt_uk BT must have the worst customer response times ever. On hold for 20 minutes after being disconnected a number of times, and waiting for online chat is estimated to be over 25 minutes. @unitedutilities answer their phones within 10 rings with fantastic customer service.

  • StefanoBarnini Stefano Barnini (@StefanoBarnini) reported

    @bt_uk BT Wifi/Broadband does not work with PC but works at least with Mobile. Not the 'Experience' we were looking for moving to BT... But at least we can survive utile engineers and temp WiFi come. Thanks a lot for Your help KellyW!! You made the difference !! Truly appreciated!!!

  • DomusHolmes DomusHolmesPropertyFinder (@DomusHolmes) reported

    @bt_uk Since last weekend: poor TV signal with some channels (ITV or channel 4) with zero signal. Patchy strength, pixelised screen etc....

  • Gaby98699204 Gaby (@Gaby98699204) reported

    @Tyson_Fury Not a bad team, would want them in my corner for sure, you don’t mess with Mr Fury, the real King of the ring @btsport @SkySports

  • twility Lilyann (@twility) reported

    @bt_uk It came back on, but thanks for coming back to me. Can you tell me how I can check the service status though please? We just have broadband and TV because we don't use landlines anymore. I looked on my BT app but couldn't see anything, only that page online that asks for phone no

  • JAC6968 Jon Crossick (@JAC6968) reported

    @bt_uk - when will the current outage in EN5 be resolved.

  • RocknRichRockin RockinRich🖤💙🤍💛🇺🇦 (@RocknRichRockin) reported

    @marcrileydj @btsport "what do you mean, a Pizza Napoli has no ham, or pineapple??" The lads were so confused, that first slice of anchovy caper and olive left a bad taste all first half....

  • abfielderMC Abfielder (@abfielderMC) reported

    @bt_uk Also your service status checker is still saying no known issues

  • stuartperks90 perkss (@stuartperks90) reported

    @bt_uk we have had no internet for a week and a half. With no sign of progress at all your customer support is also telling us to contact openreach directly isn’t it your job to do that? Openreach say contact your provider for faults outages. Please can we get some help! #awful