BT (British Telecom)

BT (British Telecom) Outage Report in Bilston, Wolverhampton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bilston, Wolverhampton, England 11/20/2025 18:30

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Dudley, Smethwick, West Bromwich, Solihull, Burntwood, Walsall, Wolverhampton, Halesowen, Lichfield, Sutton Coldfield, Stourbridge, Kingswinford and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Wi-fi
United KingdomDudley Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AndrewExplainer Andrew Knowles - Small Biz Support (@AndrewExplainer) reported

    So begins another week with poor internet from @bt_uk. Over the weekend I learned that many of our neighbours have a similar problem - despite some being with different providers such as @TalkTalk and @SkyHelpTeam. This is Day 5.

  • Mojiha8 Mojiha (@Mojiha8) reported

    @bt_uk @BTGroup I have been waiting over 8 weeks for my broadband to be installation!! Range up to check the status to be told may need another week... So BT literally forgot about customer loyalty.

  • BambaFaith Faith Bamba (@BambaFaith) reported

    @bt_uk @BT communications @Ofcom ..my Internet and broadband services are down yet again please contact me ASAP I need to work from home.

  • hinchcliffem Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk Problem now solved because it looks like your server is back up. Well done everyone at @JohnLewisRetail

  • EmiEmiOh Emmy (@EmiEmiOh) reported

    @amyrachaell @ollyclarke27 @bt_uk Same! Think it must be a BT problem! Hope that they are in the process of fixing it!

  • leedconsultancy SteenoSpursy (@leedconsultancy) reported

    @bt_uk No it didn't... there seems to be another issue ... my son reckoned it is something to do with the WiFi extenders... ill leave it for him to sort with BT... I'm not convinced that's the issue

  • AndrewExplainer Andrew Knowles - Small Biz Support (@AndrewExplainer) reported

    @bt_uk Only if you’re able to expedite a fix. Quite a few homes in my local area are impacted by these problems. With so much now of life being managed online, having no internet for days is a major problem for some.

  • BambaFaith Faith Bamba (@BambaFaith) reported

    @bt_uk my Internet service has been cut off again...I work from home and you are messing me about once again

  • hannah_redler Hannah Redler Hawes 🕷😷 (@hannah_redler) reported

    .@bt_uk I have had almost no network access in N11 since Thursday 16 September, with no contact from you or explanation. What's going on? Any estimate how long for? All neighbours except those with Virgin experiencing same

  • OxshottCllr Andrew Burley (@OxshottCllr) reported

    @bt_uk As another priority why don't BT look at providing it's service competently, efficiently, professionally and without unforced disruption due to persistent error?