BT (British Telecom)

BT (British Telecom) Outage Report in Bilston, Wolverhampton, England

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The latest reports from users having issues in Bilston come from postal codes WV14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bilston, Wolverhampton, England 02/02/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Wolverhampton, Tipton, Wednesbury, Walsall, Sutton Coldfield, Dudley, Burntwood, Bilston, Stourbridge and Solihull.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Total Blackout
United KingdomSmethwick Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk no phone or wifi for a week! Thank goodness for the mini hub although could do with 2-3 as constantly having to move it round the house to get some signal. Only a week to go until you fix it, yay!!!

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

  • LexieFoxy Alexandra Fox (@LexieFoxy) reported from Dudley, England

    Dear scammers if you're going to pretend your @BT_UK Don't use a mobile. D'oh. Although flip the telephone preference service doesn't work.

  • debbieward2000 Debbie Ward 🌍 (@debbieward2000) reported from Albrighton, England

    @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • bonesjones Mr Vienna (@bonesjones) reported from Dudley, England

    WTF is the @btsport commentator #CHOWOL - this rubbish is a new low?

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • danzell33 Danny V (@danzell33) reported from Shouldham, England

    @bt_uk your customer service is awful, sent you a complaint over a week ago due to no broadband and it's still not even been reviewed!!! Was told my partner would get a call within 48hrs, absolute joke.

  • carljcj carl capps-jenner (@carljcj) reported

    @bt_uk should have had bt broadband installed this afternoon but got a text telling me it’s now not until 15/3 not great customer service when I’ve taken the afternoon off!!! Any ideas or help??

  • Cilvrnum JanetM (@Cilvrnum) reported

    @bt_uk You can't help any more. I have to put up with it. Wondered why website assumed I was a new customer. Same thing applies with other sites that want some verification incl @BBCNews that asks if I have a TV Licence when I signed in yesterday and told them I did.

  • ZaraSheldrake Tequila Mockingbird (@ZaraSheldrake) reported

    @tomcsmith @bt_uk Wow, sorry you had a crappy experience. Glad you got sorted with BT. Customer service really has lost its meaning for too many profit hungry companies.

  • su_jo @su_jo 💙 (@su_jo) reported

    @bt_uk Hi lovely team...humans still there? I'm stuck in an interminable "return your kit" cycle. I have no kit but do have texts, emails, plastic bags in the post. Feel like Harry Potter receiving my place at Hogwarts. How do I nudge along a space in your "customer journey"?

  • absolutehype Paul Cooper (@absolutehype) reported

    @bt_uk I don't want a new order, I didn't want my broadband service to be cancelled. Your team are trying to force me into a new 24-month contract rather than re-instating the service you mistakenly cancelled which is disgraceful

  • pseveruscarter Paige 📚🎮 (@pseveruscarter) reported from Sudbury, England

    @bt_uk As it was before. We have been having problems for months with our connection, and are really put out that nothing seems to have been fixed today after finally having an engineer out to help. He said that there might be a problem with our router and he has--

  • Seraphina_Quinn Seraphina Quinn (@Seraphina_Quinn) reported

    @bt_uk My broadband was down again today!! I’ve never had this many issues with any other network. Thought I’d be paying more for better wifi, but shocked at just how poor BT is. Especially since the previous supplier I used was less than half the price (& I never once had an issue)!!

  • LtdUnitec Unitec Communications Ltd. (@LtdUnitec) reported

    @btbusinesscare Been trying to get a refund on a Bband overpayment for nearly 3 weeks. Spoke to an advisor yesterday who said he would ring back this afternoon and he rang at 09:30 and then again at 17:56 for one ring. Can someone help as the refund would come in handy right now

  • danzell33 Danny V (@danzell33) reported

    @MC40649014 @bt_uk We moved on the 8th feb, advised BT on the 29th jan, they couldn't do anything until 18th feb, phone line fitted but still waiting for broadband which is crap as I'm working from home, previous occupier had bt phone and broadband so no reason for a hold up All I say is good luck.