BT (British Telecom)

BT (British Telecom) Outage Report in Bilston, Wolverhampton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bilston, Wolverhampton, England 11/21/2025 12:50

November 21: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Burntwood, West Bromwich, Oldbury, Dudley, Smethwick, Solihull, Walsall, Wolverhampton, Halesowen, Lichfield, Sutton Coldfield, Stourbridge, Kingswinford and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Total Blackout
United KingdomBurntwood Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • sidmj27 Mark Sidaway (@sidmj27) reported from Dudley, England

    @btsport wTF is Glen Hoddle on ???? #theblokeispinchingmoney

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • alveleycfr Alveley Community First Responders (@alveleycfr) reported from Alveley, England

    @bt_uk your BT community webkit login is not working is there a problem? Won't log in and just returns an error

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • richardfallan Richard Allan (@richardfallan) reported

    Dear @bt_uk. A month into my house move and you've still not sorted out putting my existing package in the new house. And your systems are now down. Any help?

  • MidlandsMag Rob Allen (@MidlandsMag) reported

    @bt_uk I’m trying to cancel @btsportfootball. Can you help please?

  • wideawakewesley Wes 💙💛 Film|TV|Games|Footy (@wideawakewesley) reported

    @bt_uk I will definitely do that, but BT need to make it explicitly clear this can happen. When you've paid £100+ for an existing subscription that suddenly disappears up in smoke, it's not exactly a good customer experience and reflects badly on BT.

  • PWLoan1 P W L (@PWLoan1) reported

    @bt_uk No broadband for 2 months now, engineer booked in for today between 8 & 10am didn’t turn up !! what is going on @bt_uk this would have been the third engineer in two weeks still haven’t fixed it . was told i needed a lawyer if i wanted to cancel !!

  • simon_harper Simon Harper 🇺🇦🌻 (@simon_harper) reported

    @bt_uk My broadband is working again. My issue is that the mobile coverage didn’t kick in again. Is there a delay until it does?

  • raretaire ☮️ (@raretaire) reported

    @bt_uk I switched to you + said keep my number. You changed it. Asked you to switch back. 3 weeks gone you closed the complaint but you haven’t changed my number although said would be done by ystday. Every agent makes up a diff reason why is failing. 100% problems so far!

  • MattFrost216 Matthew Frost (@MattFrost216) reported

    @bt_uk hi - I’ve got an expert setup appointment on my order I just do not need or want. Can you cancel it for me? I cannot find a way to do it anywhere

  • michaelbcrich MIke Barnett (@michaelbcrich) reported

    @bt_uk we have had one of your representatives out this morning for our constant broadband issues who has said the problem is probably external. We then get a message to say the broadband is fixed. We have had broadband drop out problems for 4 years now with numerous excuses

  • weareleeds__ Leon (@weareleeds__) reported

    @btsport as a BT Broadband & TV customer how do I go about ordering Fury V White? @btsportfootball

  • DeniseBath Denise Upham (@DeniseBath) reported

    @bt_uk Hi Alannah. It’s working ok at the moment but the Internet is slow. It was glowing red this morning when we came back to the office. Are you still having issues in the Bath area do you know? Denise