BT (British Telecom)

BT (British Telecom) Outage Report in Bilston, Wolverhampton, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bilston, Wolverhampton, England 12/18/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Sutton Coldfield, Stourbridge, Wolverhampton, Solihull, West Bromwich, Cannock, Dudley, Tipton, Burntwood, Smethwick, Walsall, Halesowen and Lichfield.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomOldbury Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomOldbury Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Called again tonight, told problem is Openreach signal so a different tale to original. Best info is update tomorrow but no info as to if or when we will get a service! No calls, no service, no info 6 days of nothing

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • butnothin Mark butler (@butnothin) reported

    @bt_uk Hello, I have upgraded the download speed today and reset the router, unfortunately the internet is not coming back on (orange lights) the staff member said it would just come back on and word work. Can you help Thanks Mark

  • DaisyLo14919495 DaisyLove (@DaisyLo14919495) reported

    @bt_uk Wish you would let us know when you are doing “work” on the network. Some of us rely on you so we can do our work! Been down for an hour now. I pay £200 a quarter for this. Connection drops out etc time for a new provider I think!!!

  • alex123abcd lucyinthesky (@alex123abcd) reported

    @bt_uk down again. Red band of death on router. Nwest.

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @BethanMW @bt_uk BT ARE THE WORST …

  • wesecureu wesecureu (@wesecureu) reported

    @bt_uk Correct, existing BT service upgraded.

  • iannock Ian Nock (@iannock) reported

    Absolutely awful service. I said before this started, do I go for speed or do I stay with reliable and good service... I went for speed. @bt_uk your service stinks, your installation stinks, maybe we should have more deregulation of the market because you really need to improve

  • MichpixLondon MichpixLondon (@MichpixLondon) reported

    @alex123abcd @bt_uk Their app, website & broadband login are all off. Rang 151,left mobile number so could test landline, it rang back within mins, telling me option this, option 1 for update,to tell me they're bloody opening hours!!! @bt_uk are a joke! Still waiting on a refund from last time off!

  • SURFERDUDEBURT CHRIS BURTON (@SURFERDUDEBURT) reported

    @yarn_pigeon @bt_uk Just call the sales line it’s answered after 3 rings ….. happy to sell you more stuff rather than help with faults .I’ve had no phone line for 6 months

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @bt_uk I'm back! So internet started to lose connection. Rang BT. Were meant to ring back about making an appt with an engineer. Didn't. But connection came back for a good few hrs. Now hub is a solid orange & BT website doesn't recognise my login details. Can u tell me what this means?

  • iannock Ian Nock (@iannock) reported

    @bt_uk That 4G 'backup' service 'just in case', well EVERY customer MUST have to rely on that. If your service was any good, then you would not need the 'backup' 4G. That is the reality. I am not grateful to have it. I should not need it.