BT (British Telecom)

BT (British Telecom) Outage Report in Bilston, Wolverhampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Bilston come from postal codes WV14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bilston, Wolverhampton, England 01/27/2026 10:20

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Oldbury, Tipton, West Bromwich, Wednesbury, Wolverhampton, Walsall, Sutton Coldfield, Dudley, Burntwood, Bilston, Smethwick, Stourbridge, Solihull and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomOldbury Internet
United KingdomTipton Phone
United KingdomWest Bromwich Internet
United KingdomOldbury Internet
United KingdomOldbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • M5Mahmud Nas Mahmud (@M5Mahmud) reported from Birmingham, England

    @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk I wish you would sort out my lack of service #shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    Getting utterly fed up with @bt_uk After an engineer came out and fitted a new socket our phone line is crackling and has gone down again and this is stopping the internet from working.

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport can you please sort your shit out 🤬

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

  • CGainham Carol Gainham (@CGainham) reported from Dudley, England

    @BTCare made a complaint yesterday and was advised broadband would be back on today it has now been 36 hours with no broadband and still not working. Have tried ringing for the last hour and been in queue for half an hour trying to find answer to problem

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

  • Chriswfcsteele Lord Chris Steele (@Chriswfcsteele) reported from Aldridge, England

    @WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

  • RPATS2 Richard Paterson (@RPATS2) reported from Solihull, England

    I haven't complained about my @BTCare WiFi in a while... but jesus it's bad at the moment. Absolutely no ryhme nor reason for it. Driving me ever so slightly bonkers.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

  • danosulli44 Daniel O'Sullivan (@danosulli44) reported from Birmingham, England

    @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Appalling service. Engineer came on Weds to set up our system - 6 days on still nothing - no broadband or TV. Numerous phone calls and two different excuses as to why it is not working. No confidence that this will get sorted #shambles

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelc1961 M (@michaelc1961) reported

    I just received a cheque from @btsport I mean who even uses cheques these days - they owe me £25 and I get a cheque for £24.19 Try paying them with a cheque! No prize for guessing what they would say to that - never EVER buyING anything from BT again as long as I live

  • Treaders1984 Michael Treadwell (@Treaders1984) reported

    @BBCTheOneShow @BBCWatchdog We upgraded over the phone last month with @bt_uk because our old router couldn't cope with the band width and we have 4 kids home schooling. We have entered into another 24 month contract and was never informed of that % increase verbally #hikenolike

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • Chrissyprice Chris Price (@Chrissyprice) reported

    @sadaplays @bt_uk I've had no trouble with virgin and you can get the superfast speeds for pretty cheap

  • endless_psych Riddle Like (@endless_psych) reported

    Put in a complaint to @bt_uk about a default notice for an amount owed on an account they didn’t tell us about. They told us to raise a dispute via a credit agency (which we did) but *really* I want to know why they couldn’t get in touch with us before mucking up my CR

  • michaelc1961 M (@michaelc1961) reported

    I just received a cheque from @btsport I mean who even uses cheques these days - they owe me £25 and I get a cheque for £24.19 Try paying them with a cheque! No prize for guessing what they would say to that - I will never EVER buy anything from BT again as long as I live

  • SteveMacpompey Stevie Boy (@SteveMacpompey) reported

    @bt_uk Great but it took 40 minutes to answer. Then told the issue was my hub with no network faults. WRONG -24hrs later network back with same hub no issues since. Hopeless diagnostics, local or not!

  • JuliePardoe1 Julie Harrison💙 (@JuliePardoe1) reported

    @bt_uk Shockingly poor customer service for a broadband problem. Teacher trying to deliver virtual lessons. So far 3 failed engineer visits. Yet another phone call today to arrange visit #4. Booked for Saturday. Silly me not to clarify when no date mentioned. Booked for 27! BT??

  • LeighRussell Leigh Russell (@LeighRussell) reported

    @bt_uk How do I report urgent phone line problem please? 95 year old living alone has no working phone and is at risk if he cannot call if he needs help. Please treat as priority.

  • Lloyd_Patrick Patrick Lloyd (@Lloyd_Patrick) reported

    @bt_uk I recently dig up and broke an underground cable which supplied my elderly neighbours’ landline. I reported this fault in a lengthy communication with a charming young lady from India. I keep getting delays and promises that “our engineers are working to find cause” Help!