BT (British Telecom)

BT (British Telecom) Outage Report in Bilston, Wolverhampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bilston, Wolverhampton, England 02/18/2026 04:30

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Oldbury, Birmingham, Wolverhampton, Burntwood, Sutton Coldfield, Wednesbury, Walsall, Smethwick, West Bromwich, Tipton, Dudley and Bilston.

Loading map, please wait...
City Problem Type Report Time
United KingdomOldbury Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Your service is a shambles. We had loads of problems with Sky and you are no better!

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 8 of being a new customer. Still no broadband/TV and still no clue as to when we will have them #Shambles

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Day 7 of being a new customer and still no connection to broadband/TV... now being told update Thursday which will be day 9... #badcustomerservice

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk Loads of issues with Sky but BT are no better!

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • htdlandrew Andrew Hopkins (@htdlandrew) reported from West Bromwich, England

    Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • Melsworldtravel Melissa Graham 🇪🇺 (@Melsworldtravel) reported from Solihull, England

    @bt_uk The router is just flashing red - as I said, not one of the many people we have spoken to can tell us if and when we will get a service

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.

  • TweetyPie100 Joanne Whitfield (@TweetyPie100) reported from Solihull, England

    @Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RadioPaulHulse Paul Hulse (@RadioPaulHulse) reported

    @BTCare your network has been having issues throughout the UK and you fail to acknowledge or rectify it, I will be leaving your network as you are not providing a contractual service! Cc: @MartinSLewis @DowndetectorUK

  • jozebwrites Forever Springs (@jozebwrites) reported

    @PippaDaCosta @bt_uk I know I was with them before and it was awful and I swore never to again. I was lured back and I’m already regretting it. They just can’t communicate with other departments effectively.

  • friendface99 Add your name here.... (@friendface99) reported

    @bt_uk Didn't work. Says my service is fine when it clearly isn't. I'm such a mug for going with BT, judging by the vast amount of research I've done tonight, BT are the worst Internet provider in the UK. So inconsistently bad!

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @FQuine @bt_uk So I'll help clarify this. The engineer was an idiot and the call centre guy was on a fools errand. You cannot request an upgrade to digital voice. it's only offered to new builds except in limited circumstances.

  • Stephen_AFC Stephen (@Stephen_AFC) reported

    @bt_uk How do we get £100 back? Because our BT WiFi is shocking. Lived in Belfast for years, always had Virgin with no issues. First year with BT and I could not be more unhappy

  • sw18780774 Sue (@sw18780774) reported

    @bt_uk As replied previously I’ve had nothing but poor broadband services from you in the past 4 years and every time it’s the same spiel Nothing changes 3rd rate service in 1st world country HANG YOUR HEADS IN SHAME #SHAMservice #ruralBroadband

  • AllassioClark Scott Clark (@AllassioClark) reported

    @btsport The way he handled the weekend that saw Ratsenberger and Senna die will never leave me and I’ve got to stop because I’ve got a lump in my throat

  • yhtomittelbon Tim (@yhtomittelbon) reported

    @bt_uk broadband has just dropped out for 4th time this morning. Abysmal. App says no problem but clearly there is. Counting down the days til end of contract!

  • HansfordCaite Caite Hansford (@HansfordCaite) reported

    @bt_uk We spoke to someone a few days ago about our poor connection with bt and since then it has been even worse!! We game online and can't got more than 10 minutes without a connectivity issue!!

  • _supersoaked holly (@_supersoaked) reported

    @bt_uk hey, is there a broadband outage in E10? Our router has just suddenly refused to connect to the network and keeps saying there is a password error?