BT (British Telecom) Outage Report in Bilston, Wolverhampton, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Bilston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Bilston, Wolverhampton, England
The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Smethwick, Oldbury, Dudley, Wednesbury, Sutton Coldfield, Stourbridge, Wolverhampton, Solihull, Cannock, Tipton, Burntwood, Walsall and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| West Bromwich |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Smethwick |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Bilston, England
Latest outage, problems and issue reports in Bilston and nearby locations:
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk A week with no phone line or internet, supposed to be fixed today but just heard won't be happening. Apparently taking longer to fix the fault but no indication of how long. What an absolute joke of a company. Second time we've had problems in the last month.
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Old and Gold
(@Joninwhite) reported
from
Wolverhampton, England
@wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@Ste_Whitfield @bt_uk No, it was supposed to be fixed tomorrow. But on @bt_uk service checker for our number, the fault is closed. So I contacted them and they said an engineer had fixed the line. But when I checked, the phone line and internet were not working. They are sending a mini hub out.
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Jamz
(@Jamz121) reported
from
Birmingham, England
@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad
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Steve Stride
(@StrideSteve) reported
from
Birmingham, England
Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
As well as incredibly poor customer service @bt_uk are also absolute liars. Just been told that an engineer has fixed the fault yet still have no phone line and no internet. I feel a change of provider coming in the new year.
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Onkar 'Kari' Singh
(@1OnkarSingh) reported
from
West Bromwich, England
Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽
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Litter Watch
(@Litterwatch1) reported
from
West Bromwich, England
@btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!
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JP
(@PervaizJasim) reported
from
Birmingham, England
I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing
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Andrew Hopkins
(@htdlandrew) reported
from
West Bromwich, England
Christmas ruined thanks @bt_uk from my family for accidentally disconnecting my Business Broadband and not providing a solution until January. #BT #BTFibre
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release
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Sally
(@the_beanster) reported
from
Birmingham, England
@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk Had lengthy chat with advisor called Mark who explained an engineer came out today but couldn't fix the problem as it needed someone with more experience. Not sure I believe that. But as he's been dealing with the case I'm not sure it would help any further if you looked into it.
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Chris Lane
(@Chr1spyduck) reported
from
Wombourne, England
@btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.
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Litter Watch
(@Litterwatch1) reported
from
Birmingham, England
@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below
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Lian Cole 🧚🏻♂️
(@MsLianC) reported
from
Wednesfield, England
@carolcorbett31 @bt_uk You can cancel for one month just call in
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Joanne Whitfield
(@TweetyPie100) reported
from
Solihull, England
@bt_uk The company of Broken Truths, that's obviously what their initials stand for! Lie after lie after lie. Cancelled appointments, estimated repair date being pushed back further and further, broken promises to call back and excuses why our line hasn't been fixed sooner.
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Scott Logan
(@slogan1980) reported
from
Birmingham, England
@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful
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Tony Kenny
(@MrT222) reported
from
Birmingham, England
@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Eamonn
(@eamonndevlin75) reported
@bt_uk I @suppoed to set up my Digital Voice service tonight. Do I use my normal phone or am I supposed to get one for the y Voice phones? Many thanks.
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E L L I E B L A K E
(@ellieeeroseee_) reported
from
Oxfordshire, England
So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!
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Jem
(@coachjemjem) reported
@bt_uk The Ombudsman are now involved, I will look forward to ensuring that your amateur treatment of customers is brought to the public’s attention. 3 weeks of being unable to work from home during a pandemic. Disgusting service & abysmal help throughout.
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Rachael Hodgson
(@rhodgsonx) reported
@btsport how do I cancel my bt sports subscription. It’s is not clear at all on My BT and there is number to call.
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Natalie Wright🌸🙂🌸
(@natsrambles) reported
@bt_uk Its less than ideal, I have to switch between my home network and mobile hotspot to switch between resources on my local NAS and the internet. As this is planned maintenance, why was there no prior notification. My internet we literally switched off. This is not a fault!
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Jem
(@coachjemjem) reported
BT manager: “Hello I understand we fixed the fault on your line and…” Me: “ermm no actually still not working “ BT manager: “I can see from the notes yes there is a fault” 🤡🤡🤡 Me:”Ok and?” LINE GOES DEAD No call back, no explanation, nada.@bt_uk #broadband
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invictus
(@invictu00940077) reported
@bt_uk @England How about fixing your slow Internet speeds and constant outages instead of making pointless comments on the dumb notion that its “coming home” #GET A GRIP BT
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Jazz Baby
(@BixWeetabecke) reported
@LC_186 @bt_uk When did yours go off, Laura? I'm also in Glasgow, and mine stopped between 11pm and Midnight. BT reports everything OK, and various web down detectors say that customers of BT and Plusnet are experiencing problems, but the network isn't. Perhaps they only listen to businesses?
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Danny Lightfoot
(@Danlightfoot11) reported
@jakenathan24 @bt_uk help this lad out, Iv been a loyal customer for 6 years without drama. Throw him a discount or something to get him on the BT train 🚂
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Sukh Thind
(@SUKHTHIND) reported
@bt_uk @BTCare #BTmobileIssues I have been patience with the service in hope the Mast issue would be resolved but we can only take so much. I will be calling Customer service in the 15 mins & we need a solution