BT (British Telecom)

BT (British Telecom) Outage Report in Bilston, Wolverhampton, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bilston, Wolverhampton, England 12/29/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Smethwick, West Bromwich, Oldbury, Dudley, Wednesbury, Sutton Coldfield, Stourbridge, Wolverhampton, Solihull, Cannock, Tipton, Burntwood, Walsall and Halesowen.

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City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomSmethwick Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Solihull, England

    @btsport @btsportwwe @bt_uk I've been tweeting for days that the bt sport app doesn't have the advertised wwe catch up and being completely ignored! The sport player app doesn't have the help option available! I pay for a service that isn't provided! Please reply to me!!

  • Truss17Jayne Tracey Jayne Russell (@Truss17Jayne) reported from Dudley, England

    @bt_uk is there a problem- West Midlands?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • ajhackwood Hackwood Electrical (@ajhackwood) reported from Dudley, England

    Bloody hell @btsport who let this guy ask the stupid questions?

  • a_Muss60 Andy (@a_Muss60) reported from Solihull, England

    @btsport why does BT not have application support on LG smart TV's ??

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • ATID69 RICH BAGGIES (@ATID69) reported from Walsall Wood, England

    @England @bt_uk They need to improve in all areas before next weekend. Take Grealish out that side and there piss poor

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • mattylarsen2 Matty Larsen (@mattylarsen2) reported from Halesowen, England

    @bt_uk I was on a payment plan paying the amount agreed and you cut me off then due to the internet issues I've been having i was told no engineers would be coming to the property so not only have I got no service but I now have had engineers come unplanned sort it out bt

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • chickenruby Suzanne J S (@chickenruby) reported from Solihull, England

    Dear @bt_uk do you really think people live in fear of their internet going down?

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    @Nate_Kitsune @FriedG0at @bt_uk Exactly. I know it sounds stingy but this should've been an opportunity for BT customers to get first dibs. If you're an O2 customer they don't open up O2 priority pass to non O2 customers etc...

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    @AshSing02342182 @bt_uk Plus even if there wasn't going to be enough for every customer (obviously) EVERYONE who registered should've been emailed a code and then it could've been first come, first serve which would've been fair.

  • frostpocket M&M (@frostpocket) reported

    @bt_uk New Bt Cloud update not working! It removed old version can't get in. Lots of people complaining. What is BT doing about it?

  • sammowatyahooc1 Sam Mowat (@sammowatyahooc1) reported

    @bt_uk New customer age 93 & 90, still dead phone. Number released from Talk Talk, No broadband either. What is happening?

  • Jonathan_N96 Jonathan_N96 (@Jonathan_N96) reported

    @bt_uk customer service is atrocious wow

  • DivinasRedWig DivinasRedWig (@DivinasRedWig) reported

    @CaseyCo13527451 @btshopuk @bt_uk The code when it was available for order last time on the 19th, was available under your my offers section in your account. I never received an email last time, as when it was announced we were told to check under my offers for the code.

  • zed22915 Zed (@zed22915) reported

    @CaseyCo13527451 @btshopuk @bt_uk Before you join the queue bt said customer service won’t know anything about the codes and stock

  • CaseyCo13527451 Casey Cooper (@CaseyCo13527451) reported

    @ThomasPenny16 @bt_uk Are you sure? Doesn't matter either way. Despite being a customer and registering interest I'm clearly not getting a code am I @bt_uk?!

  • ByromRhys Rhys Byrom (@ByromRhys) reported

    @CaseyCo13527451 @bt_uk Hey there, as many others are I’m a bt customer too, just wondering how do we go about registering interest? I can’t find a button to do so :P

  • askeydesign askey illustration (@askeydesign) reported

    @bt_uk What exactly are you wanting to check for me? The fact that you want to charge me £344 to cancel because I don’t need two BT accounts in one property? You’ve already told me this. My issue is that it’s EXCESSIVE to say the least. It’s hardly an admin fee.