BT (British Telecom) outages and service status in Bilston, England

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Bilston, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Bilston, Oldbury, Sutton Coldfield, Smethwick, Walsall, Burntwood, Wolverhampton, Dudley, and Kingswinford.

City	Problem Type	Report Time
Birmingham	Internet	15 hours ago
Bilston	Internet	1 day ago
Birmingham	Wi-fi	1 day ago
Oldbury	Internet	2 days ago
Birmingham	Phone	2 days ago
Birmingham	E-mail	2 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

• 
  Leanne (@lensawag1) reported 9 seconds ago from Dudley, England

  I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

• 
  Courtney (CJ) James (@CJBlacksmith) reported 46 seconds ago from Birmingham, England

  @btbusinesscare @BTBusiness what's the contact number for customer services please ?

• 
  Craig (@CraigyLowe) reported 2 minutes ago from Birmingham, England

  @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

• 
  Daniel O'Sullivan (@danosulli44) reported 10 minutes ago from Birmingham, England

  @baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

• 
  Fewtrell77 (@rubyh01) reported 23 minutes ago from Birmingham, England

  @denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

• 
  Bearwood Neighbourhood Watch (@BearwoodNHW) reported 23 minutes ago from West Bromwich, England

  @rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.

• 
  Litter Watch (@Litterwatch1) reported 25 minutes ago from Birmingham, England

  @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

• 
  Rachel ★ (@nonameslob_) reported 29 minutes ago from Birmingham, England

  @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

• 
  Tony Neat (@tonyneat) reported 33 minutes ago from Birmingham, England

  @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

• 
  Stuart Millard (@Stuart_H21) reported 34 minutes ago from West Bromwich, England

  @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

• 
  Bear Bookshop (@bookshop_bear) reported 35 minutes ago from West Bromwich, England

  @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

• 
  Craig Bowker (@bowker1984) reported 35 minutes ago from Wolverhampton, England

  @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

• 
  Amit Sharma (@amitsharmauk) reported 37 minutes ago from Birmingham, England

  @MattRay_83 @btsport He talks so much crap!

• 
  Roy Allday (@AlldayRoy) reported 39 minutes ago from Wolverhampton, England

  @SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners

• 
  Debbie Ward 🌍 (@debbieward2000) reported 40 minutes ago from Albrighton, England

  @bt_uk Thanks Mat, I’d rather email that info pls. Also I’m no longer an account holder which I think might be part of the issue why I didn’t receive a returns pack last time. Thanks.

• 
  Jess (@jhavfc) reported 41 minutes ago from Birmingham, England

  Really annoyed with @bt_uk and @PrimeVideo - Twice in 10 minutes the app has just closed down for no reason. Paying good money to watch the football and the app is completely unstable.

• 
  Mr Vienna (@bonesjones) reported 42 minutes ago from Dudley, England

  @PShifter45 @btsport Tbf I may be being a bit harsh, he's not too bad when he's describing the game. It's when he tries to add 'colour' that it all exits stage left.

• 
  Stuart Millard (@Stuart_H21) reported 51 minutes ago from West Bromwich, England

  Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

• 
  Nas Mahmud (@M5Mahmud) reported 52 minutes ago from Birmingham, England

  @SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

• 
  wayne harrison (@goldback) reported 55 minutes ago from Wednesfield, England

  @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Chapman (@SamChapman76) reported 7 minutes ago

  @bt_uk why are you charging me 90 quid a month when new customers can get same service for 24.99 this is unacceptable and you know it is as well. My bad for not shopping around I will be now.

• 
  Dave Moore (@davedjm001) reported 11 minutes ago

  @bt_uk I’m not in a position to call anyone at the moment… I notice I still cannot access my BT account with an email address I’ve used since 2018. Nothing is working as it should! Could you email me with a solution please.

• 
  Beckie Metcalfe (@BeckieMetcalfe2) reported 17 minutes ago

  @bt_uk why do you not effectively deal with complaints? I made a complaint on 10th May, on 11th May it was closed with no resolution. On the same day it was reopened and escalated to a manager. I have heard NOTHING!! Can someone please call me with a resolution??

• 
  Trina S 💙 (@BrownEyedGirlGB) reported 18 minutes ago

  @bt_uk you then went onto confirm to refuse to cancel the Digital Voice appointment even though your records show the telecare equipment hasn’t been upgraded yet and that the notes say I’ll be in touch when it is. Rep went on to say we might be left without a line, like a threat

• 
  Faye Carter (@FayeLcarter) reported 19 minutes ago

  @bt_uk @bt_uk you've now sent me a text to say complaint closed with no way of even finding how to reply to the initial complaint YOU raised. I now have a WiFi extender, upgraded fibre broadband with instructions for a Smart Hub 3. Do I have a smart hub 3? Nope.

• 
  read steel ball run (@booker213) reported 19 minutes ago

  @bt_uk How can I check local outages and is there one in the CW8 area? Your website doesn't allow me to view if there's an outage in my area without a login, and the scan your broadband function doesn't work since there's no connection.

• 
  grace hooper (@messalinahooper) reported 21 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒

• 
  Vicky Johnson (@VicJohnson04) reported 23 minutes ago

  @skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer

• 
  Simon Smith (@Simoncitizen) reported 28 minutes ago

  @Alonso_GD Along with everything else. I have had to write to @bt_uk hard copy / snail mail because they cannot resolve issues with my #Landline digitally. However that was posted last #Wednesday 20.05.2026. Given the thousands and thousands of pounds they have extracted throughout my life?

• 
  THE FLORAL BOUTIQUE LTD (@SANDIEFLORIST) reported 30 minutes ago

  @btbusinesscare terrible connection again today. Slow download all morning. I didn't want to listen to the radio anyway! 😡