BT (British Telecom)

BT (British Telecom) Outage Report in Bilston, Wolverhampton, England

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The latest reports from users having issues in Bilston come from postal codes WV14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Bilston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Bilston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Bilston, Wolverhampton, England 01/15/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Bilston, Wolverhampton, England

The most recent BT (British Telecom) outage reports came from the following cities: Burntwood, Birmingham, West Bromwich, Dudley, Oldbury, Bilston, Smethwick, Wolverhampton, Sutton Coldfield, Wednesbury, Stourbridge, Solihull, Cannock, Tipton and Walsall.

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City Problem Type Report Time
United KingdomBurntwood Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Bilston, England

Latest outage, problems and issue reports in Bilston and nearby locations:

  • lensawag1 Leanne (@lensawag1) reported from Dudley, England

    I'm so glad Jordan has day centre today. @bt_uk WiFi is down. It was out at 6.15am when I woke up. He needs the WiFi not only to play his music for his anxiety but to communicate with us too. You have until 3pm to fix it or I let him phone you. Good luck xx #specialneedsweek

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk Also please could you reply to the DM when you get time there are a couple of questions that need addressing. Know you’re busy etc but not sure how else to contact you this is beyond self help.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • nickprocter27 Nick Procter (@nickprocter27) reported from Birmingham, England

    @steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

  • NearLegalJones H (@NearLegalJones) reported from Dudley, England

    @bt_uk BB. Changing to red and back again to blue. On and off all day. I’ve had really problems with this over last couple years lots of visits and CS contact.

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • AmuroWhiteDemon AmuroWhiteDemon (@AmuroWhiteDemon) reported from Wednesfield, England

    @bt_uk I currently have your service. I was wondering if I could pay for fibre cable to my property for faster speeds currently stuck at 50mbs

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • bonesjones Bönes Esq. (@bonesjones) reported from Dudley, England

    @thesturge @bt_uk @virginmedia We dumped them 18 months ago, it was a nightmare. Good riddance to bad (very expensive) rubbish.

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @OpenreachHelp Please stop this corporate line of "Ring your provider" @BTCare have tried there best and your company even lies to them! You must start owning your own company failures, YOU must contact customers that YOU have let down NOT the provider you have all the info 'OWN IT' #rubbish

  • Shamimstokes Shamim Stokes (@Shamimstokes) reported from Churchill and Blakedown, England

    @bt_uk shocking service today from your telephone team! Fobbed off!

  • Wolvesblogger Nathan Lloyd (@Wolvesblogger) reported from Wolverhampton, England

    Anyone else having intimitant sound issues on @btsport ?? I’m watching the Man Utd game and the sound cuts out sporadically.

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andersoca Charlie Anderson (@andersoca) reported

    After 5 years of not being a @bt_uk customer, good to know not much has changed. First action as a returning customer.... is to raise a complaint even before I have service due to missed install. Wonderful!!

  • Nyishaaargh Enemarr (@Nyishaaargh) reported

    @bt_uk um.... Be GREAT to wake up one day n know FOR CERTAIN that the old account I've closed, customer services has closed.. ACTUALLY IS closed!? and I'm not STILL being chased for an account I was secretly charged for.. Twice!? One day #Help #CanSomeoneSortThisOnceAnfForAll

  • alexandros_mma Alexandros (@alexandros_mma) reported

    @bt_uk Service costs way more than it should as it is, least you can do is help out.

  • lesley219 Lesley (@lesley219) reported

    @bt_uk @WeAreOpenreach can you explain why you closed an ongoing complaint? Was it because we were getting too close to the bone of what you were doing? Or were your people no good? And how can you say there wasn’t a problem when you’ve dumbed down our speed?

  • Leigh987654 Leigh (@Leigh987654) reported

    @bt_uk You've left me without internet for 2 1/2 days because of two errors made by you & your engineer. I can't work until it's fixed and your policy is apparently not to compensate loss of earnings. I literally cannot afford to pay my mortgage and bills this month.

  • hewhoodareswins Name cannot be blank (@hewhoodareswins) reported

    @bt_uk Ok If I cancel my direct debit now I will pay it on the app and probably just continue paying it that way going forward

  • grdavies01 Geraint Davies (@grdavies01) reported

    @bt_uk I have had an email and text saying I need to return my faulty router or I’ll get charged. I did this week commencing 6th Dec. I’ve tried your web chat in the app but it wasn’t working. Can someone please help me as I don’t want to be charged

  • MaxJamesMackay Max (@MaxJamesMackay) reported

    @bt_uk Yes, we entered our postcode and was told it was available when we bought it. When it come to installation we were told we were too far away from the green box to have it, and had no option to put us on another service and would have to reorder.

  • loued52 Louise Edwards (@loued52) reported

    Hey @btbusinesscare how do I submit a complaint please? We’re getting bills sent to us for the previous owners & we don’t use your services. The call centre was horrific to deal with - they wouldn’t deviate from their script & couldn’t help me at all!!

  • judes_t jt (@judes_t) reported

    @jamclarkey @bt_uk @OpenreachHelp Yes l get that it's a bigger picture but l have an elderly Mum who keeps getting cut off on the phone cos the broadband drops. My issue is that it's being rolled out without the smaller issues addressed, let alone in rural areas with poor or no mobile signal.