BT (British Telecom)

BT (British Telecom) Outage Report in Burntwood, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burntwood, Staffordshire, England 12/28/2025 19:45

December 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Burton upon Trent, Wednesbury, Sutton Coldfield, Tamworth, Wolverhampton, Cannock, Tipton, Burntwood, Walsall and Lichfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • bowker1984 Craig Bowker (@bowker1984) reported from Wolverhampton, England

    @bt_uk Why we moved to @sky all we had with bt was drop outs. Check your area first, make the right decision based on service and not adverts.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • Leecampbelluk The Commander (@Leecampbelluk) reported from Tamworth District, England

    Is this @btsport commentator actually ***************. Gun do gan, shilva, cancheello and Raaahem. Its beggars belief that we pay for this **** it really does. What a complete ****

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • goldback wayne harrison (@goldback) reported from Wednesfield, England

    @btsport poor commentary team tonight. Ian Darke and Lucy Ward just kept on about Leeds all night, even went through the Leeds bench telling us who played for the U23..Darke actually worked out which one was Neto tonight, last time he was Neves or Moutinho

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @Kevin_Paycare @btsport They are terrible

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah21275 Sarah Foreman (@sarah21275) reported

    @bt_uk @tom_blissy BT it is TOM a who needs you he can’t work currently as you can’t fix his WiFi issues as he works from home please resolve this so he can work.

  • SoKarma4 Lewis (@SoKarma4) reported

    @bt_uk your broadband is horrendous. Every single night between 11 and 12pm the internet completely drops out, inconsistent speeds all throughout the day with random drop outs & no fibre availability for months and months so have to deal with awful download & upload speeds!

  • Jacklin_Stellar Jacklin Stellaris (@Jacklin_Stellar) reported

    @bt_uk Hoping you can help, lost internet at around 8 am Jan 8th, was told there was a fault and it would be fixed, it came back for an hour and has been down since, after calling we were send and automated phone call saying the internet was back up but it isn't and hasnt for 24h

  • ruritchie Ruth Ritchie (@ruritchie) reported

    @bt_uk Will do thanks, but almost invariably, the tests say nothing wrong because the test isn’t run in the minutes when the service is absent. Intermittent fault. For 20 years. Community FTTP is due but still awaiting latest update from Openreach. Covid causing so many problems.

  • GearBuzzler GeerBuzzler (@GearBuzzler) reported

    @bt_uk No. It happens whenever one of the local footy team are playing. The speeds do go up and down quite drastically and even freeze temporarily. I have conducted speed tests to confirm this. I'm out of contract next month so I shall hopefully get better performance when I change 👍

  • LeanneSmith29 Leanne Smith (@LeanneSmith29) reported

    @bt_uk I have spoke with them already about 4 times this week to try and get this sorted. However I’m not getting anyway. All I need is someone to install in my house and connect into the green box then I can work from home. However apparently on the system is saying we have no network

  • keirong Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin (@keirong) reported

    @bt_uk Price should be based on service received not service someone 500yards away receives.

  • LeanneSmith29 Leanne Smith (@LeanneSmith29) reported

    @bt_uk I will wait to see what @OpenreachHelp say to my tweet as apparently it’s their fault and will go from there. It’s very bad customer service I am receiving from both parties.

  • keirong Keiron Goodwin 🇪🇺💙 #RejoinEU #BRejoin (@keirong) reported

    @bt_uk Also the fix bot reported it was a problem in our home... what a shock... same as the time it was reported over and over as being in the home when it was a corroded line on the pole to house wire.

  • A_Payne90 APayne1990 (@A_Payne90) reported

    @Colchesterviews @bt_uk In terms of there line rental if you don’t use the landline like a large amount of people asked to be put on there pay as you go service then your not paying I.E £5 p/m for 200mins etc