BT (British Telecom)

BT (British Telecom) Outage Report in Burntwood, Staffordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Burntwood come from postal codes WS7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burntwood, Staffordshire, England 10/29/2025 06:25

October 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (6%)

    E-mail (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Walsall, Tamworth, West Bromwich, Burntwood, Wolverhampton and Cannock.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk hey, broadband has been down since last night, done all the usual (reset, check cables, factory reset, do online checker etc) but no avail. Could you confirm that it's an issue your end rather than ours? Status checker says fine but I don't believe it.

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

  • 88Sian Sian Rowles (@88Sian) reported from Wolverhampton, England

    @bt_uk hiya, we’re currently experiencing really slow broadband speeds and can’t log in to our account online (log in page just keeps refreshing). Also can’t get through on the phone. Can anyone help?

  • jmanormusic Jmanor (@jmanormusic) reported from Wolverhampton, England

    Why the #BTsport app so odd I will never know, I’m watching by the Man U matched, & I’m like 1hr behind the live stream, I reach 22mins and it kicks me off and there’s no catch up on the site :/ - if I done a illegal atleast I would of got sole of the end kmt

  • amitsharmauk Amit Sharma (@amitsharmauk) reported from Birmingham, England

    @MattRay_83 @btsport He talks so much crap!

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • barcamark Living The Dream⛳⛳ (@barcamark) reported from Wombourne, England

    @btsport Can you offer an option to mute the idiot and his daughter?

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • spartan888 Alex Vitsileos (@spartan888) reported from Weston, England

    @btsport so your pundits have us too go down, do you want too bet against us ? #avfc

  • iamjameslevett James Levett (@iamjameslevett) reported from Wolverhampton, England

    @OpenreachHelp @bt_uk Is there a reason why the internet in Wolverhampton City Centre is so poor? @wolvescouncil

  • joshfoliee J O S H U A (@joshfoliee) reported from Birmingham, England

    Hi @bt_uk it has now been 6 weeks since I moved in to my new property. My broadband & TV provider is @TalkTalk on moving in we discovered that there was no line coming in to the property and that it was a BT Openreach issue. 6 weeks later I’m still without internet. Disgusting 🗑

  • THECUBANS john@acamvideo.com (@THECUBANS) reported from Wolverhampton, England

    @bt_uk Great customer service #Not you do a deal with @NOWTV_It and switch off your customers packages with you midnight 18th Nov then your offer same packages to loyal customers but increase prices by 110%, if I go direct to @NOWTV_It I can get same packages 50% less #rubbish

  • AlexNewbury Alex Newbury (@AlexNewbury) reported from Birmingham, England

    @bt_uk Yeah, still doesn't work. Got a minihub in the post today, which I'm assuming is a tacit admission that there's a problem outside of our immediate control.

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • jokers_tailor Jozef Koztelo (@jokers_tailor) reported from Birmingham, England

    Can you not have lost the audio while Robbie Savage was chatting ****? @btsport @btsportfootball

  • em19rose94 Em 🌹 (@em19rose94) reported from Birmingham, England

    @bt_uk my internet is down and on my account it says there’s a fault in my area, but my next door neighbours is working perfectly 🤔

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @bt_uk been trying to ring your helpline for the past few days regarding an upgrade but no one is answering. Anyway you can help?

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • chriscole78 Chris Cole (@chriscole78) reported

    @bt_uk Family has just confirmed they have no knowledge of or access to a battery back up. Can you tell me what BT has done to make customers in rural areas aware of this service? BTW the broadband is still down.

  • LunchboxLogicYT LunchboxLogic (@LunchboxLogicYT) reported

    @LatenMorris1 @nathjnzy @bt_uk Virgin Media are just as bad, let’s face it, they’re all ******* companies who just care about grabbing money off people who know almost nothing/little about the internet, always Sundays and most Mondays we have problems

  • Dylan260594 Dylan (@Dylan260594) reported

    @btsport why am I not able to watch @ufc from last night, its on series record but keeps failing, can't find it on demand either? Why am I paying for your service when I don't get the services I'm paying for?

  • ab1d03 Abid (@ab1d03) reported

    @Burton15Marcus @nathjnzy @bt_uk Strange it’s awful for me

  • lemursolutions Lee Moore (@lemursolutions) reported

    @bt_uk @GordonC96705489 Internet still down @bt_uk can you please give us an update?

  • ereuben Elliot Reuben (@ereuben) reported

    @bt_uk Hi there. Do you have any Whole Home WiFi (white discs) support online please?

  • darrellskipper Darrell Skipper (@darrellskipper) reported

    Why does the UFC replay function never ever EVER work on @btsport the morning after an event. Always end up on YouTube watching dodgy highlights just to avoid spoilers. Sort it out @btsportufc

  • DanielM16334247 Daniel Mcloughlin (@DanielM16334247) reported

    @bt_uk So both me and my partner are expected to just tell our bosses that? understand that there are complexities but paying for a service that isn't available through no fault of your own isn't acceptable. If we don't work we don't earn money. Times are hard. this needs to be resolved

  • naylor_adam Ads (@naylor_adam) reported

    @bt_uk I have to say, spoke to someone yesterday, he chased openreach, explained incorrect order had been placed and that was with a team to fix. Said likely to be Monday to be fixed but was sorted this morning. Great work.

  • twolochs Alex Gray (@twolochs) reported

    @bt_uk Last night we lost power during a storm. People converted (with no option) to IP phones in this area were unable to make calls during the power cut. How will BT ensure their safety and ability to make emergency calls during power cuts as the traditional phone system does?