BT (British Telecom)

BT (British Telecom) Outage Report in Burntwood, Staffordshire, England

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The latest reports from users having issues in Burntwood come from postal codes WS7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burntwood, Staffordshire, England 08/24/2025 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (13%)

    E-mail (13%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (10%)

    Phone (10%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, West Bromwich, Wolverhampton, Burntwood, Cannock, Willenhall, Stafford, Walsall, Burton upon Trent, Sutton Coldfield and Tamworth.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWest Bromwich Internet
United KingdomWolverhampton Internet
United KingdomBirmingham E-mail
United KingdomWest Bromwich Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

  • Joninwhite Old and Gold (@Joninwhite) reported from Wolverhampton, England

    @wickwarwolf @btsport One hour and a half wait on the phone today to cancel sports package on Virgin Media. If I want to add it back on it would take 2 minutes online. #virginmedia

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk not happy with your customer service today! I placed an order online and price on confirmation email states £20 extra! I speak to someone and basically get told tough. Then I say I want to raise it as a formal complaint and I get told “you won’t get an answer”

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bringbackLB my @bt_uk box is set to series link on @dramachannel again from Monday. At least I can skip the ads this way. I’ll never get sick of watching London’s Burning

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from West Bromwich, England

    @btbusinesscare Awful service! Over charged as well. To add insult to injury you've sent out emails stating our contracts ended. We have only just renewed it!

  • PervaizJasim JP (@PervaizJasim) reported from Birmingham, England

    I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

  • MsLianC Lian Cole (@MsLianC) reported from Wednesfield, England

    @Pukekobird @bt_uk You must be a Halo customer then , don’t worry about the text it’s probably just the systems throwing a wobbly x

  • the_beanster Sally (@the_beanster) reported from Birmingham, England

    @bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

  • andyaaa09 Andyandyandy (@andyaaa09) reported from Stafford, England

    @bt_uk after the rude, stuck up, arrogant useless person I spoke to in the week. Speaking to lynn today was like a breath of fresh air, helped me, sorted out my problems, logged a complaint for me and was so apologetic. An absolute pleasure to deal with.

  • leemulliss123 lee mulliss (@leemulliss123) reported from Birmingham, England

    @btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

  • CraigyLowe Craig (@CraigyLowe) reported from Birmingham, England

    @bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @daveleif @SwintonClair @bt_uk Yes definitely a factory reset ! Pin or paper clip into back of hub reset button hold down till lights go off or green then release

  • Jamz121 Jamz (@Jamz121) reported from Birmingham, England

    @chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

  • StrideSteve Steve Stride (@StrideSteve) reported from Birmingham, England

    Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

  • Litterwatch1 Litter Watch (@Litterwatch1) reported from Birmingham, England

    @bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

  • 1OnkarSingh Onkar 'Kari' Singh (@1OnkarSingh) reported from West Bromwich, England

    Champions league back on the screens of everyone in the UK today....Give @Tyson_Fury that damn air time he deserves for Saturday @BTSportBoxing @btsport @btsportfootball 🙌🏽🙌🏽

  • Chr1spyduck Chris Lane (@Chr1spyduck) reported from Wombourne, England

    @btsport poor that you’re still charging customers or won’t freeze payments while there’s no live sport on. Take a leaf out of @SkySports book.

  • MrT222 Tony Kenny (@MrT222) reported from Birmingham, England

    @Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

  • MsLianC Lian Cole 🧚🏻‍♂️ (@MsLianC) reported from Wednesfield, England

    @carolcorbett31 @bt_uk You can cancel for one month just call in

  • slogan1980 Scott Logan (@slogan1980) reported from Birmingham, England

    @btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieBellairs Katie Bellairs (@KatieBellairs) reported

    @bt_uk It was BT who dug up the pavement and caused the damage. They should fix it.

  • AuthorJaneM Jane Murray Writes (@AuthorJaneM) reported

    @IanRouth I've just changed to BT, because my current supplier can't provide landline services once the analogue system is switched off. So I went full fibre FTTP, not that it makes any difference to the shoddy service from @btbusinesscare. This is how they treat new customers.

  • adeleewing1 Adele Ewing (@adeleewing1) reported

    @bt_uk @J16642009 We have similar issue. If major fault arises, surely where multiple homes without internet for a week, this response is not excellent client service. Both companies part of same group. I have had 2 engineers not turn up, been on phone every day and still no internet a week later.

  • Charlanardo Charlie (@Charlanardo) reported

    Your billing page is broken, @bt_uk.

  • FrankParkes Frank Parkes (@FrankParkes) reported

    @bt_uk Hi Theresa, I have tried everything on this link however the phone is still not working, can only hear when loudspeaker is on

  • FrankParkes Frank Parkes (@FrankParkes) reported

    @bt_uk Hi Theresa ignore previous tweet, thought I had sorted it but no its still not working

  • StandbackLiza Liza (@StandbackLiza) reported

    @bt_uk unable to access my btintenet email acct and need to get into my emails urgently ?? Is there a problem please?

  • aptyson1960 Alan Tyson (@aptyson1960) reported from South Shore, England

    @virginmedia very disappointed that being a customer for nearly 25 years doesn’t warrant any discount but being a new one did. Bye bye I’m off to @bt_uk

  • RealWilde Emma Wilde Hale 🇺🇦 (@RealWilde) reported

    @SaraLlanover @bt_uk Same here there is fibre 2 miles away and only decent phone signal I get is if stood on garden

  • sutton_1B chris sutton (@sutton_1B) reported

    By all accounts yesterday was bad tempered and a bad loss for #BlueJays. Wednesday afternoon baseball in the Bronx means a chance to bounce back quickly. @BlueJays at #Yankees 5:35 UK @btsport & #MLB.tv