BT (British Telecom)

BT (British Telecom) Outage Report in Burntwood, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Burntwood come from postal codes WS7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burntwood, Staffordshire, England 11/18/2025 13:25

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Burntwood, Walsall, Wolverhampton, West Bromwich, Burton upon Trent, Lichfield, Tamworth, Sutton Coldfield and Cannock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBurntwood Total Blackout
United KingdomBirmingham Internet
United KingdomBurntwood Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • jjbaggies1 John Jones (@jjbaggies1) reported from Mavesyn Ridware, England

    @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • TheRealSiOram77 Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England

    Are @btsportfootball @btsport talking about the handbags because the game was ****? And nothing really to talk about? I suppose they have got another 70 odd mins to fill!

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk **** you. I'm leaving when the contract is up.

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk I have been told that to request transcripts of calls I need to request in writing -but without Wi-Fi my printer is not working! Do you have a complaints team or customer services email address I could use?

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk If you ever try this again i'll pop down to your HQ

  • danclissett daniel clissett (@danclissett) reported from Fazeley, England

    Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve90595577 Steve 🇬🇧 (@Steve90595577) reported

    Terrible camera angle on btsport for the football is the cameraman still outside

  • chrisaspinall83 Chris Aspinall (@chrisaspinall83) reported

    @btsportfootball @btsport SORT YA ****** CAMERA ANGLE!!!! WHY SO LOW FFS AWFUL

  • Sadiohead_10 Sadiohead (@Sadiohead_10) reported

    @btsport I assume this terrible camera angle is Paris's fault, not yours? #LFC

  • Edmondo23 ed baker (@Edmondo23) reported

    @btsport how rubbish your service is. Hasn’t improved over the years unlike the other companies. Couldn’t watch the start of the match due to an error. Phoned up the No. it gave me, waited over 30 mins and it magically started working. Real waste of my money, time for a change😠

  • nodevolucion_ Adam Knott // no devolucion (@nodevolucion_) reported

    @btsport why is half of this camera angle the crowd? Who ******** is producing this? Have they ever watched football before?

  • Byron_David7 Byron David (@Byron_David7) reported

    @ChampionsLeague @UEFA @btsport why aren't the cameramen zooming into the football. It's so far away, really poor direction. Director seems lost.

  • Kumz_01 AK-ॐ🇬🇧 (@Kumz_01) reported

    WTF @UEFA this so poor and @btsport whats is this zoom in and out of the camera

  • andyc_128 Andrew Collon (@andyc_128) reported

    @btsport @btsportfootball any chance of a red button commentary option? Hoddle is bad enough at the best of times but coupled with the totally unbiased McMananmanamanaman 😩😩😩

  • US40661 US40661 (@US40661) reported

    @btsport @btsportfootball Really not happy about the constant buffering and bad video quality while I stream the UCL final. And no, it’s not my bandwidth. Really poor.

  • WalleKhan Waleed Khan (@WalleKhan) reported

    @btsport ucl final and you gave mic to the guy who might've got DP'd... Wtf is this??