BT (British Telecom) Outage in Burntwood, Staffordshire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) problems in the last 24 hours in Burntwood, England

BT (British Telecom) Outage Chart in Burntwood, Staffordshire, England

August 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(60.35%)
Phone
(17.83%)
Wi-fi
(9.63%)
E-mail
(6.76%)
Total Blackout
(3.28%)
TV
(2.15%)

BT (British Telecom) Outage Map Near Burntwood, Staffordshire, England

The most recent outage reports and issues originated from Birmingham, Cannock, Wolverhampton, Bilston, Stafford, Tamworth, Burton upon Trent, Walsall, Penkridge and Sutton Coldfield.

Birmingham Internet
Birmingham Internet
Birmingham Internet
Birmingham Internet
Birmingham Internet
Birmingham Internet

BT (British Telecom) in Burntwood, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:
  • Y_A_4_4 Yousaf (@Y_A_4_4) reported from Birmingham, England

    @tundeajayi999 @btsport "This is going down in the anals of history."😂😂😂🦁🦁🦁

  • lfcssa Suki (@lfcssa) reported from Birmingham, England

    @IndyHothi @SkyHelpTeam @SkyUK @bt_uk switch to BT, I’ve never had problems with BT.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    I pity the poor person @btsport who has to stay up all night to hit the button that mutes and redacts the in-game sponsor mentions during the @MLB @HRDerbyGame & @AllStarGame. I think I’ll just get an @mlbatbat subscription next year

  • Grace2081 Grace (@Grace2081) reported from Stafford, England

    @bt_uk No it’s awful. Especially as I decided to stay with you & not leave to Sky. I was desperate for internet back on & was told it would be quicker with you. I received no communications from BT to advise it had been cancelled and if I had not called last night would still not know

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Don’t bother getting @bt_uk for tv broadband and phone, I’ve never had so many issues! Complete incompetence from start to finish, and still have no phone or tv #useless

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk Disgusted with service received. 25/Jun promised loyalty package to stop me leaving for sky. Re-Activation due today-received *** yesterday Didn’t so call to ask why & told someone canx it 2/7 no record who. No comms to me to advise. Still no WiFi & no date confirmed

  • Grace2081 Grace (@Grace2081) reported from Penkridge, England

    @bt_uk absolutely disgusted in service-25th June was promised “loyalty package” stop going to sky bb/talk. Activation due today, received hub yesterday-still no broadband. Call & ask why told someone went in account 2nd July and canx it & left no reason. Still without BB &no date

  • RPATS2 Richard Paterson (@RPATS2) reported from Birmingham, England

    @bt_uk Thanks for the reply. The light is consistently on; the issue is the connection keeps dropping - good one minute, not working the next - and this is not isolated to one device (or just Apple devices). All very odd.

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @Roxiemusic2018 @KateCopestake @BTGroup @bt_uk @btbusinesscare I was referring to my landline. BT now offers a blocking service and unblocking if you change your mind.

  • tyrewulf Dave Fullwood (@tyrewulf) reported from Wolverhampton, England

    @KateCopestake @BTGroup @bt_uk @btbusinesscare Had a spate of these calls a couple of months back. Said my bband speed slow so played along for a while. (I'm xBT). Their objective to get access to your device via IP address. I blocked their number then the cheeky b**gers rang me again on 3 separate days using diff numbers.

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @MatPDouglas @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles This £4 a month deal I may actually get on it for the app Damn this just worked on me

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @dejkirkby @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I know when I was younger I paid for the full Sky sports package to get just WWE programming as I didn't want to miss any of it You're god damn right though

  • fowl_original FowlOriginal (@fowl_original) reported from Birmingham, England

    @TheMattAttackUK @knankles @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @dejkirkby Well damn I just realised this may actually be the best move for those who just want WWE

  • BearwoodNHW Bearwood Neighbourhood Watch (@BearwoodNHW) reported from West Bromwich, England

    @rizwan_jalil @SmethwickWMP @sandwellcouncil There’s a real issue across the entire area with @BTCare neglecting their phone boxes. It’s almost impossible to find out how to report issues to them. Issues in Bearwood include filthy interiors, flyposting, smashed handsets... minimal investment in their upkeep.

  • rubyh01 Fewtrell77 (@rubyh01) reported from Birmingham, England

    @denkmit @tommyhill33 @btsport @btsportmotogp Only problem is you don’t get @suziperry with the MotoGP video pass 🤣 #FirstWorldProblems

  • smoon_lee Simon Lee (@smoon_lee) reported from Birmingham, England

    Hey @btbusinesscare how come ak only getting 20/5 down instead of my 70/20

  • Adenuk mADEinbrum (@Adenuk) reported from Birmingham, England

    Sorry @btsport but every time you ask an official his opinion on a controversial issue in game it just confirms my very low view of them. For such a simple game they make it so complicated #SCHMCI

  • AlldayRoy Roy Allday (@AlldayRoy) reported from Wolverhampton, England

    @SteevoSteevo19 @btsport @SkySports Jenas, Harry & Hoddle. BT treat us like one of the big boys whereas Sky is overloaded with dull, salty ex-gooners

  • richardjohn1987 Rich (@richardjohn1987) reported from Birmingham, England

    @BTCare Yes they are. The router is a hub 5 and it’s blue but there’s no internet connection on phone or laptop. Don’t know if it’s a general problem or our router. Tried resetting, etc no joy

  • simonhindley76 Simon hindley (@simonhindley76) reported from Burton upon Trent, England

    @BTCare The speed test to hub was ok, it was hub to device that was around 4, all the devices in the house are really slow

  • Michael_A_Hayes Michael Allan Hayes (@Michael_A_Hayes) reported from Stafford, England

    @btbusinesscare Going around in circles trying to escalate. Phone line failing is just the start of the problem on the business account. HELP!

  • DJVillan DJ Villan ♿🎙 (@DJVillan) reported from Birmingham, England

    @petbro1 @btsport Well, considering I am disabled and have had dealings with those people, I have little sympathy. And no, I've never made a mistake. I'm perfect! :P

  • CFOESFRS Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare I appreciate that is what should be happening Claire...but sorry it is not actually what is happening...10 days..closing the fault cases without checking fault fixed, blaming Open Reach, failing to call when promised...I have just read the BT customer service code of practice 🤯

  • CFOESFRS Dawn Whittaker (@CFOESFRS) reported from Birmingham, England

    @BTCare You closed... our original complaint VOL013-337703979566 without even checking it was fixed ...so angry...now had to open a second case and yet still no phone, broadband or Wi-fi TV for 10 day’s now

  • LYelland_90 LouisYelland7 (@LYelland_90) reported from Burton upon Trent, England

    @btsport if you're gonna show the champions league at least show it properly, loading screen freezing on most of your games on the match choice, really shoddy service #SortItOut

  • corbettcollins Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @Anth_SmithWells @BTCare Wouldn't use BT again if they offered to pay me. Worst customer service I've experienced in my life.

  • Davidbrad6ury David bradbury (@Davidbrad6ury) reported from Birmingham, England

    @BTCare Really poor service on Home Broadband - why c ant you resolve

  • lee_cutler1986 Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare VOLO55 5191590800232 is the complaint reference. There must have been 5+ call backs that either don’t happen or happen at a different time to when promised

  • lee_cutler1986 Lee (@lee_cutler1986) reported from Birmingham, England

    @BTCare is it impossible to receive a call back when promised? Even a call back would be nice at times! I’ve had an outstanding complaint that has been going on for weeks. Don’t you have a responsibility to resolve it in a specific timeframe?

  • craigieboy77 craig grove (@craigieboy77) reported from Birmingham, England

    @mrjakehumphrey @btsport how has nobody mentioned in the build up or asked poch if he is worried vorm will be targeted because he is dodgy and very poor?? #COYS

  • sindielouise Sindie. (@sindielouise) reported from Birmingham, England

    @BTCare SHIT SHIT SERVICES

  • HyndaBohdan Bohdan Hynda (@HyndaBohdan) reported from Birmingham, England

    @BTCare I understand all that's been done but it's a 24 hour journey,going back and forth. It's not a quick fix solution,to many obstacles.

  • dunn_pdunn1 Barry dunn (@dunn_pdunn1) reported from West Bromwich, England

    @btsport answer to #punchandjudy fletch & Mac absolutely shit @btsportfootball

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Wombourn, England

    @BTCare Yes we do . There is a lot people complaining about the speed of so called fibre down are our road . It’s none existent

  • aaronaustin82 Aaron (@aaronaustin82) reported from Wombourn, England

    Brilliant, so @btsport have lost the rights to show NBA Basketball. What a crock of shit. Guess I’m just going to have to move over to California instead now #BTSports #NBA

  • paul_holt901 Paul Holt (@paul_holt901) reported from Wombourn, England

    @BTCare Kevin, I’ve raised a fault every possible way I can, appealing customer service.

  • paul_holt901 Paul Holt (@paul_holt901) reported from Lichfield, England

    @BTCare The phone line works fine, I’ve only had minimal problems until two weeks ago now I have none existent broadband.

  • paul_holt901 Paul Holt (@paul_holt901) reported from Lichfield, England

    @BTCare Good morning, I have had problems for nearly two weeks. An engineer attended my house on Wednesday only to tell me the problem was in the external box, I have had all the usual phone line checks online, I have heard nothing since the engineer left and I have no broadband.

  • LeamYids Chris (@LeamYids) reported from Wombourn, England

    @BTCare Can I speak to someone about this please in the meantime? The OpenReach survey is for a new development across the road. In the meantime they just need to run a cable from an existing post that already serves my next door neighbour. Fairly sure someone is confusing the 2 issues?

  • bexa_rose12 Rebecca Tranter (@bexa_rose12) reported from Wolverhampton, England

    @bt_uk @BTCare Someone told my mum he would ring back today to sort an ongoing fault we’ve been dealing with regarding our wifi hub, and your help desk has been useless. No closer to sorting the problem and it’s already charged us over £100 for wifi we haven’t used.

  • Allan_Lunn Allan Lunn (@Allan_Lunn) reported from Wombourn, England

    @frankwarren_tv @Tyson_Fury @btsport Hope he takes it seriously this time. The last fight was a joke and his stupid antics really put me off, if it continues then he wouldn’t be worth watching. He has the skills and we want to see them, come on Fury be the fighter you can be and not the clown.

  • VictoriaEllen18 Victoria Cronin (@VictoriaEllen18) reported from Wombourn, England

    @BTCare Unfortunately I can’t check as won’t load - connection very poor. I have sent a DM with our postcode.

  • richsobol richard sobol (@richsobol) reported from Wombourn, England

    @BTCare great customer service from one of your colleagues this evening. Feel free to DM me for more details as I didn’t get the chos name. Deserves a pat on the back however #CustomerService

  • KelvinEHughes Kelvin Eric Hughes (@KelvinEHughes) reported from Wombourn, England

    @BTCare Your customer service is absolutely dire. I have never experienced anything like this level of incompetence in my entire life.

  • brummie1984 Zoe Hanson ??????? (@brummie1984) reported from Birmingham, England

    @BTCare My landline is totally dead, I rang your Fault line & was told there was no fault, however, there are problems in the area that I know of & my neighbour is expiercing the same problems, please help..

  • wfcbanksy Mark Banks ??????? (@wfcbanksy) reported from Aldridge, England

    @saddler_andy @bt_uk @BTCare Mate my Mom had this for about 4 days, she had to have a new router, hate to be bearer of bad news

  • Vinny_Banks Vinny Banks (@Vinny_Banks) reported from Wolverhampton, England

    @EddCooke1 @BTCare Had so much shit with them for about 4 years. Complete disgrace. Total incompetence as a company. The customer service was borderline embarrassing

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • GWhittonPhoto Greg Whitton (@GWhittonPhoto) reported

    @scotbaston @Mrs_Bob_Here @bt_uk All fixed line broadband services run off the same Openreach network unless you are a Virgin customer. The only difference is the price and the customer service you receive.

  • aaronmcfadyen Azz (@aaronmcfadyen) reported

    @skybluesam @btsportufc @btsport I never paid...be careful who u call a fool until u know the facts 👍🏻

  • Adz_David Adam David (@Adz_David) reported

    Still wondering @BTCare @bt_uk I have been a customer of yours for almost 6 years now. And I have always complained about my internet connection just recently it has dropped so much that we can't even use Netflix... been told an engineer is going to fix the issue by friday

  • angieb1968 Angie Bradshaw (@angieb1968) reported

    @RiemaBelam @bt_uk Don't trust them they told me that I'm on day 6 with no internet or phone service. #nothappy

  • angieb1968 Angie Bradshaw (@angieb1968) reported

    @bt_uk so 1 week after I was supposed to have bt broadband connected I'm now told it will be wednesday. Not impressed as a new customer. Looking at some tweets on here maybe should have stayed with sky. #badcustomerservice

  • ZyflareFN Zyflare 🇬🇧 (@ZyflareFN) reported

    @energywnl @bt_uk Internet just cut out I. My area thank god it’s back up so I don’t miss tourney lmfao

  • Zed_Moose space / inside store (@Zed_Moose) reported

    @bt_uk utter crap, don’t do it

  • energywnl Energy (@energywnl) reported

    @kitcudi1 @bt_uk ikik i get 20 ping min but it spikes so often id rather have 50 consistent than randomly spike from 20 to 150 like wtf

  • Zed_Moose space / inside store (@Zed_Moose) reported

    @bt_uk have cancelled the direct debit, let me know when you can provide the service you promised and I will reinstate it minus the disrupted days #crapservice @BBCWatchdog @WhichTraders

  • MatteY36 Matthew Young (@MatteY36) reported

    Also blamed @WeAreOpenreach for an upgrade that’s “obviously” gone south and as such is not a @bt_uk problem. It’s an @OpenreachHelp and the clients problem. On a bank holiday weekend.