BT (British Telecom)

BT (British Telecom) Outage Report in Burntwood, Staffordshire, England

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The latest reports from users having issues in Burntwood come from postal codes WS7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burntwood, Staffordshire, England 10/08/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Wolverhampton, Burntwood, Tamworth, Walsall, Sutton Coldfield, West Bromwich, Cannock and Willenhall.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomWolverhampton Internet
United KingdomBurntwood Phone
United KingdomBirmingham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @bt_uk I am not sure if this is an automated response, but that has been fixed now it’s trying to get the order replaced that seems to be the problem. But seemed to be happy to flog another 24 month contract, than also some TV then also a SIM card…..

  • jjbaggies1 John Jones (@jjbaggies1) reported from Mavesyn Ridware, England

    @bt_uk Over 2 weeks now , your Internet has been more than ****, when you live in remote village you rely on the Internet, when it keeps on not connected is no clever, GET IT SORTED

  • AmazingAJ87 AJ (@AmazingAJ87) reported from Willenhall, England

    @bt_uk why had my Internet been down for over an hour now?

  • JoLouiseJordan Sausage Mom (@JoLouiseJordan) reported from Birmingham, England

    @btsport why is friday nights smack down not on the BT sports app yet?? But you're showing highlights from it on the network? I pay a lot of money to watch catch up tv!

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone have any recommendations for business phone/internet? I’m looking to leave @bt_uk after 3 weeks of no landline and the worst customer service I’ve ever experienced!

  • njhcricket Neil (@njhcricket) reported from Willenhall, England

    @handbagofglory @btsport Yeah. Really poor they did that. Was a good finish.

  • TheRealSiOram77 Simon Oram 💙 (@TheRealSiOram77) reported from Fazeley, England

    Are @btsportfootball @btsport talking about the handbags because the game was ****? And nothing really to talk about? I suppose they have got another 70 odd mins to fill!

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk **** you. I'm leaving when the contract is up.

  • danclissett daniel clissett (@danclissett) reported from Fazeley, England

    Hay @btsport anyway I can watch the villa documentary I can’t afford to subscribe to your service

  • king_body_art King Of Ink Land ® (@king_body_art) reported from Birmingham, England

    @bt_uk contract ends next month mom has been paying it for years I give her money but you won't transfer DD to me at my address and want a set up fee plus full price for 30 days before can apply for social fund ridiculous and your losing a customer because of this

  • PercyWimbledon Nick (@PercyWimbledon) reported from Rugeley, England

    @bt_uk If you ever try this again i'll pop down to your HQ

  • KittykatClaire Claire B 💜 (@KittykatClaire) reported from Willenhall, England

    @HughesDirect @bt_uk Beleive or not my home phones have just broken. They won't hold there charge. So winning this would help me so much as I'm broke

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Does anyone else have a recurring issue with @bt_uk where they’re told about engineer will come out and they just don’t…happened to me 3 times now!! In other news we still have no phone!

  • CJBlacksmith Courtney (CJ) James (@CJBlacksmith) reported from Birmingham, England

    @btbusinesscare @BTBusiness what's the contact number for customer services please ?

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    Still having problems with @bt_uk and I do not have time to spend another hour on the phone talking about the same issues-can anyone help me on here?

  • rosiejones665 Rosie 🐻 (@rosiejones665) reported from Birmingham, England

    @bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.

  • LionsMan71 Ian (@LionsMan71) reported from Cannock Chase, England

    @GongAssassin @btsportcricket @btsport It's the awful Aussie feed mate with Harmison and Cook in the studio with that bloke that's the football presenter, can't remember his name, scouser.

  • AussieHarj Harj ‘Hans Gruber Appreciation Society’ (@AussieHarj) reported from Walsall Wood, England

    @btsport fix the commentary volume for your london based commentators for the Test Match, as a hard of hearing individual with my TV volume on 48, I can’t even hear them still!

  • gray_schofield Gray Schofield (@gray_schofield) reported from Birmingham, England

    @England @bt_uk @_DeclanRice Stop this ****.... It's Man of the Match

  • bookshop_bear Bear Bookshop (@bookshop_bear) reported from West Bromwich, England

    @bt_uk Hi Chris-I’ve just been looking on the @Ofcom website and wonder if I’m entitled to the £8.40 per day compensation to cover the days I’ve had to wait for phones to be sent/chase up the phones not working?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jon16923 jon williams (@jon16923) reported

    @bt_uk hi just wondering if you can help just wondering if I can remove my @Netflixhelps that I had thought the subscription your subscription service as I'm moving to @SkyHelpTeam and have cut your service to the lowest pacl to the contract ends but still saying basic netflix

  • tanya_ldn Tanya Miller (@tanya_ldn) reported

    @bt_uk having nightmares with our Wi-Fi! We’ve upgraded and have had several engineers out and our wifi is worse then ever! Please help as making working impossible!

  • Phil_in_London Phil_London (@Phil_in_London) reported

    @bt_uk Why is that? The whole area is down, and has been for 19 hours.

  • Phil_in_London Phil_London (@Phil_in_London) reported

    @bt_uk Searching 'BT Barrow' on twitter brings up many others with the same issue to whom you have apparently replied.

  • Doogiefresh99 Daniel Moore (@Doogiefresh99) reported

    @bt_uk I cannot call out from landline I think the handset is broken could you advise please.

  • RobjHen77 Rob Henderson (@RobjHen77) reported

    @bt_uk are there issues in the SN16 region as my internet has dropped out on numerous occasion. Very annoying when trying to work on teams earlier and really annoying when trying to watch TV online.

  • phil__meehan Meehog (@phil__meehan) reported

    @bt_uk @loujca Are you joking with this link? There is no estimated time fix on there and there hasn't been all day.

  • shezza_t Shezza (@shezza_t) reported

    @BeebsyMcA Thats going to get annoying fast. I think that’s a customer help question for @bt_uk.

  • phil__meehan Meehog (@phil__meehan) reported

    @bt_uk Is this what the broadband price rises are covering? No service whatsoever? I want to cancel my contract.

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    @bt_uk Value team? I’m not a good customer yet :p but I was last year and I remember having to fight hard for fibre 2 when I signed up then too! Since your base systems say that I’m not eligible to sign up to it - another staff at the time had to use another system to which worked