BT (British Telecom)

BT (British Telecom) Outage Report in Fazeley, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Fazeley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Fazeley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Fazeley, Staffordshire, England 02/05/2025 07:50

February 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Fazeley, Staffordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Birmingham, Burntwood, Sutton Coldfield, Nuneaton, Walsall, Swadlincote, Tamworth and West Bromwich.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Phone
United KingdomBirmingham Wi-fi
United KingdomBurntwood Internet
United KingdomBirmingham Wi-fi
United KingdomSutton Coldfield Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Fazeley, England

Latest outage, problems and issue reports in Fazeley and nearby locations:

  • bilbody Scott Billing (@bilbody) reported from Birmingham, England

    @bt_uk tried to buy BT sport monthly pass and the page just keeps endlessly loading. Tried by phone too and they told me they can’t do it. Can anyone help?

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    YOUR SERVICE IS **** #btsport

  • tomexh1 Tomexh (@tomexh1) reported from Birmingham, England

    @bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back

  • mxtch98 Strings (@mxtch98) reported from Birmingham, England

    @bt_uk I’m not sure yet, it’ll be fine one minute and then suddenly start going off every 5 minutes for about 12 hours. Terrible

  • jackwilsonbcfc 𝐉𝐚𝐜𝐤 🗣 (@jackwilsonbcfc) reported from Birmingham, England

    @England @JackGrealish @bt_uk Played crap

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    @bt_uk I've got it reported now and have a Halo on order for delivery tomorrow. Just putting up with a shared 4G MiFi for today. Very slow compared with my usual FTTC connection though. How do people cope with such limited speeds nowadays?

  • wildseawitch Carole Hiscock (@wildseawitch) reported from Cannock Wood, England

    @bt_uk Line been tested and is faulty!! Going to take you two weeks to even get an engineer to evaluate .. shockingly slow service considering the fees! Receiving some mini hub from you to use while we #wait but I'm guessing that won't work on my plugged in computer or our Now TV #BT

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Reported a fault with my @BTCare broadband on Friday, got it assessed and a true fault was detected. Engineer booked for today, 8-10. 730, engineer called to say he's on his way. 840, problem fixed (new master socket) 👍🏻

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    WHY is the Chelsea Match constantly switching to stupid F1, FFS SORT IT OUT #btsport #poorcustomerservice #joke

  • BrummyBaggieAC Antony Clewer (@BrummyBaggieAC) reported from Birmingham, England

    @btsport PLEASE PLEASE PLEASE SORT YOUR SERVICE OUT!!!!

  • tonyneat Tony Neat (@tonyneat) reported from Birmingham, England

    @bt_uk After having my broadband installation delayed by a month FOR THE THIRD TIME I want to cancel my order. I tried to do that by phone but gave up after being on hold for over 40 minutes. I wrote a complaint using the My BT app last Monday. No reply. Can you help please?

  • leep777 LeeP (@leep777) reported from Birmingham, England

    Red round numbers not working #BTSport

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • BrumNewsPhotos B'ham News Photos (@BrumNewsPhotos) reported from Birmingham, England

    @BTCare have you got an outage in the B18 area? My lack of internet has got in the way of me watching the 1996 Mission Impossible film!!

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • nonameslob_ Rachel ★ (@nonameslob_) reported from Birmingham, England

    @BTCare Hello, how do I raise a complaint regards to complete incompetence of sales staff? 🤔

  • Leecampbelluk The Commander (@Leecampbelluk) reported from Tamworth District, England

    Is this @btsport commentator actually ***************. Gun do gan, shilva, cancheello and Raaahem. Its beggars belief that we pay for this **** it really does. What a complete ****

  • whitepuggy Phill Russell (@whitepuggy) reported from Nuneaton, England

    Why can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??

  • Stuart_H21 Stuart Millard (@Stuart_H21) reported from West Bromwich, England

    Having horrendous problems, for the first time ever, with my @bt_uk broadband today. Making it practically impossible to work. Not helping my daughter, who's self-isolating, do her schoolwork either.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • bexp66 bexp66 (@bexp66) reported

    @bt_uk I am trying to get the purple light to stop flashing so I can sit down and watch tv - second time this has happened - checked everything and still flashing. Dog sitting at my sons home so not a lot I can do 😞

  • EwanMetcalf Machiavelli (@EwanMetcalf) reported

    Got out of the most unsatisfactory & toxic customer relationships I’ve ever had with @virginmedia felt liberated and excited to move over to @bt_uk …turns out they’re all the same, tell lies to sign you up, can’t deliver, why can’t anyone provide reliable broadband in #Leeds? 🤬

  • Sandgronian JohnS (@Sandgronian) reported

    @bt_uk 2 telephone calls and still no solution to my issues. Website says write a letter to complain. Surely you have an email link? Or is it designed to put me off complaining

  • sj_robinson Stephen Robinson - greener, fairer Chelmsford (@sj_robinson) reported

    @bt_uk Well, I would have been doing video meetings at home but I couldn't as the network in Chelmsford has been unavailable for almost 24 hours!!

  • JackMFellows Jack Fellows (@JackMFellows) reported

    @bt_uk Literally the WORST internet service going

  • fernleyj Joe Fernley (@fernleyj) reported

    @bt_uk No. Problem is either first or second network hop so I’m the exchange. Engineer today closed the fault apparently without a fix. The image I attached to the first tweet demonstrates the issue clearly

  • hoveringdonkey Andy (@hoveringdonkey) reported

    @bt_uk Anyone else had appalling services from @bt_uk? The worst thing I've ever done 3 months ago is order FTTP, now have no broadband at all and a phone number none of my friends or family know, no sign of resolution either

  • The__Farmster The__Farmster (@The__Farmster) reported

    @DomW964 @bt_uk Very much think I’m going to be a former customer

  • Penny_Photopit Pvnny Bvnnvtt (@Penny_Photopit) reported

    Hey @bt_uk the new internet in my parents house is so bad I’ve barely been able to work or watch anything streaming. The temporary stuff you sent was great now the new stuff barely works.

  • Jobbie1874 Jobbie King🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jobbie1874) reported

    @bt_uk I've been your customer for 12 years and that's a better deal than I get. I'd score your customer loyalty zero, zilch, nada.