BT (British Telecom) Outage in Tamworth District, Staffordshire, England

. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

@CraigWood_ @btsport Ah bad luck. A lot of their plans include it on small screen with an £8 upgrade to use it on your TV. Most don’t know it though

@steveburnley @bt_uk Be entitled to some compensation then mate as a minimum. Give them a call and report a fault. May just be a fault on the network. 👍🏻

@btsport still charging people full price for a service that’s useless due to sports cancellations. Should at least do the same at @SkySports Disgusting.

@bt_uk all day l have been trying to help a fellow key worker get some damn assistance as our office is closing due to corona and she can’t work because you guys won’t sort her internet out. She’s called time and time again and you hang up!

Why don’t @btsport suspend subscriptions whilst they are not offering a service as @SkySports have done. £38.50 a month for zilch !

@Halcruttenden @btsport Ditto. Sky first. Then BT. Graze boxes next (nice idea but still eat crap too) then the woofers. Two is a luxury I’ve decided so they have a week to prove who is staying. Mind you if I tell the wife I think I’m gone

@Halcruttenden @btsport Feel ur pain Hal, same last wk but Sunday made a point of ringing after open at 9am eventually got through to a Liverpudlian called Michael. As you say don’t want to refund or cancel as Sky has but did come up with a very good deal - too long for this tweet so I’ll add it below

@btsport I’ve been trying to get through to cancel my BT Sport for literally three days now. I’m up to my 5th call, as we speak, I’ve been on hold for 32 minutes. I’d say it’s been nearly two hours across all of the calls.......shocking. I’ve used chat, and they are not helpful

@chevyt80 @SkyUK @btsport Dat streaming life shit quality, feezes, commentator speaking Arabic etc all long, did it for years... 4k HD all da sports deya on my TVs. £100 a month not bad

@bt_uk My 91 year old grandparents are still without internet or phone since 11th February despite reassurances it would be resolved yesterday. This is disgusting service they are isolated, depressed and deserve better.

I’m sorry I like AJ but there’s levels to this shit #Fury #btsport #TysonFuryGypsyKing

@bt_uk @btbusinesscare Have resolved our internet & phone issue. We are back up & running. Well, virtually we are.

@btsport Surprising that Scouse **** McManaman is talking utter shit again!! Never does anything else! ********!! “It’s still a foul even if there’s no contact!” **** off ****!! #EVEARS

@andrew_kemp @bt_uk @virginmedia To be fair to VM I get excellent service round here. No FTTP available from BT though - I think the best I get is a paltry 16Mb/s. However the customer service.. not so good.

@WFCOfficial @EmiratesFACup @Official_Darlo @btsport Christ. The whole of the world are gonna see how shit we are on tv 😥

@baldytel @btsport Dont wanna disrupt the top 6. It's all var has been brought in to help

My god @btsport are ******* shit If Silva scored it, maybe the goal is ******* debatable. Absolutely clueless

Hoping @bt_uk dont let me down tomorrow 🤔

@SkyUK Just like to say compared to @virginmedia and @bt_uk your customer service is absolutely SHITE!

@bt_uk is the worst. Can’t even play warzone or Fifa without lagging out🤔🤬

@bt_uk Feel like Lidl or netto would offer a better internet service that you!

@bt_uk No engineers came today - no confirmation if they will come tomorrow. What a way to treat customers during this time @bt_uk @BTCare @OpenreachHelp

@bt_uk I’m getting sick of the rubbish service in South West London, sort it out

@bt_uk It never solves the problem, and with the current situation I would rather that everything was 100% guaranteed working at the exchange end before we let anyone else into the house. When EVERYTHING else has been ruled out, then we would be consider an engineer in the house. Thanks

@bt_uk Hi after numerous dropouts, poor up and download speeds I’m at the end of my tether. I’m working from home and rely on my internet. All of your diagnostics say there’s no fault, yet I can’t even open the recent email from you about my bill... please advise

Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬

@bt_uk @Tnulty95 I think if you’re going to search BT and reply to customers tweets it should be to see how you can help, not to see how you can make us look stupid by asking irrelevant questions! You guaranteed 50mbps and we are getting 5!!

@bisping @btsport Damn keeping Gastelum in there too

I swear to **** @bt_uk I've literally just had an engineer out like 2 months ago this is not the time for my wifi to be ******* up